Equitrac Office/Express 5.5. Red Hat Print Server Guide

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1 Equitrac Office/Express 5.5 Red Hat Print Server Guide

2 Equitrac Office/Express Red Hat Print Server Guide Version Document History Revision Date June, 2015 Revision List Document Created 2015 by Equitrac Corporation All rights to this document, domestic and international, are reserved by Equitrac Corporation. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without prior written permission of Equitrac. Trademarks Equitrac, Equitrac Express, Equitrac Office, Follow-You Printing and Scan-to-Me are registered trademarks of Equitrac Corporation. All other brands and their products are trademarks or registered trademarks of their respective holders, and should be noted as such. Symbols used in this guide: The following symbols are used in the margins of this guide: Caution The accompanying text provides key information about a step or action that might produce unexpected results if not followed precisely. Note The accompanying text provides cross-reference links, tips, or general information that can add to your understanding of the topic. Warning Read the accompanying text carefully. This text can help you avoid making errors that might adversely affect program behavior.

3 Contents 1. Overview Equitrac Office/Express Red Hat Print Server Support System Requirements Red Hat Print Server Terminology Integrating Equitrac Office/Express and Red Hat Servers The Equitrac Office/Express Print Server Server Installation and Configuration Installation Service Control Uninstallation Printer Configuration General Printer Configuration Adding CUPS Printers Printer Registration Errors Red Hat Utility Programs Equitrac Office/Express Red Hat Print Server Guide 3

4 Contents 4 Equitrac Office/Express Red Hat Print Server Guide

5 1 Overview Topics Equitrac Office/Express Red Hat Print Server Support System Requirements Red Hat Print Server Terminology Integrating Equitrac Office/Express and Red Hat Servers The Equitrac Office/Express Print Server This guide is intended to help you to install and configure the Equitrac Office/Express Red Hat Print Server. It assumes you are familiar with Red Hat and Windows network administration. The Red Hat Print Server enables accounting by monitoring printing and reporting printer usage to an Equitrac Office/Express accounting server. Before installing the Equitrac Office/Express Red Hat Print Server, configure core Equitrac Office/Express components on your network. For information on installing and configuring Printer Accounting Server, please see the Equitrac Office or Equitrac Express Installation Guide and the Equitrac Office or Equitrac Express Administration Guide. Equitrac Office/Express Red Hat Print Server Guide 5

6 Chapter 1: Overview Equitrac Office/Express Red Hat Print Server Support The Red Hat Print Server supports network print-tracking and charging for print devices shared on a Red Hat print server, including Data Stream Interpreter page counting. The Equitrac Office/Express version 5.5 Red Hat Print Server supports secure printing and Follow-You Printing. You should be using the standard Red Hat printing subsystem. While Equitrac Office/Express Red Hat printing supports CUPS subsystems, it does not support some third-party printing subsystems, such as PDQ (Print, Don t Queue). The Equitrac Office/Express Red Hat Print Server does not support the following: pop-up billing codes PJL and SNMP page counting System Requirements The following Equitrac Office/Express, Microsoft, and Red Hat components are requirements in order to configure printer tracking on a Red Hat Print Server. On the Red Hat Server Your Red Hat server must host one of the following operating systems before you install the Equitrac Office/ Express Red Hat Print Server component: RedHat Enterprise 6.5 or 7 On the Equitrac Office/Express Accounting Server Equitrac Office/Express 5.5 Core Accounting Server installed and configured Server Licensing The Equitrac Office/Express Red Hat Print Server is licensed per server. Each server uses a print server license on the Equitrac Office/Express core accounting server. If the number of print servers or devices exceeds the number of licenses you have, the unlicensed components will not record any printing activity. For information on licensing components with Equitrac Office/Express, refer to the Equitrac Office/Express Administration Guide. 6 Equitrac Office/Express Red Hat Print Server Guide

7 Chapter 1: Overview Red Hat Print Server Terminology Before you install Equitrac Office/Express Red Hat Print Server, you should be familiar with the following terms: Red Hat Print Server Term Equitrac Office/Express printer registration physical printer print queue Definition information about a logical printer definition stored in the Equitrac Office/ Express database to track usage. A registration includes a printer name, a user-defined description and the printer s assigned costs. the actual printing device. a logical definition that represents a physical printer on a Red Hat server. Integrating Equitrac Office/Express and Red Hat Servers The Equitrac Office/Express Red Hat Print Server integrates a Red Hat server with the Equitrac Office/Express print tracking environment. You can accomplish this integration by installing a number of cooperating software components on your network. The following table provides an overview of the required components. Equitrac Office/Express Red Hat Print Server Guide 7

8 Chapter 1: Overview Equitrac Office/Express Core Components on a Red Hat Server Equitrac Office/Express Component eqdred equitrac Integration Communicates with the Core Accounting Server service on the Windows server (UNIX version of Equitrac s Document Routing Engine). Equitrac CUPS backend, which handles documents sent through CUPS based on instructions from DRE. Equitrac Office/Express Components on a Windows Server Equitrac Office/Express Component Core Accounting Server Equitrac Office/Express Database Integration Functions as a Windows service. Coordinates the activity of all Equitrac Office/Express components. Handles account management requests; controls database access. Calculates charges, assigns them to correct accounts. Stores information about printing transactions, printing accounts and balances, printers, printer costs, and scheduled events. Workstation Administrative Applications Equitrac Office/Express Component System Manager Accounts Manager Integration Enables the system administrator to: configure and monitor Windows server components assign costs to printers and copiers Enables the financial administrator to: manage user, department and billing code accounts perform account transactions 8 Equitrac Office/Express Red Hat Print Server Guide

9 Chapter 1: Overview The following diagram illustrates one way in which you can configure Equitrac Office/Express components and administrative applications on your network: Components Equitrac CUPS backend Utilities: eqdred, eqcascfg, eqaddprint, eqviewprinters, eqdeleteprinter Red Hat Server Printer 1 Components Core Accounting Server Equitrac Database Database Printer 2 Windows Equitrac Server Components Equitrac System Manager Equitrac Accounts Manager Printer 3 Windows Management Workstation Equitrac Office/Express Red Hat Print Server Guide 9

10 Chapter 1: Overview The Equitrac Office/Express Print Server The Equitrac Office/Express print server components perform two functions on the Red Hat server: printer control and printer tracking. Printer Control On a Red Hat server, the Equitrac Office/Express print server monitors and controls printing activity. When you configure an Equitrac Office/Express print queue, the Equitrac print monitors associated with that queue prevent unauthorized users from accessing network printers. When the print server receives a print request, it checks with the Equitrac Office/Express accounting server to ensure that the user sending the request has a valid printing account. The accounting server checks the Equitrac Office/Express database for the administrator-defined list of valid printing accounts and indicates when print jobs are authorized to proceed. Printer Tracking The Equitrac Office/Express print server also monitors printing traffic to determine the size and attributes such as page color, duplexing, page size, and so on of each print job. The print server passes this detailed information back to the accounting server. Based on the print job s page count and document attributes, and the administratordefined costs assigned to the destination printer, the accounting server calculates printing charges and levies them against the appropriate printing account. 10 Equitrac Office/Express Red Hat Print Server Guide

11 2 Server Installation and Configuration Topics Installation Service Control Uninstallation Equitrac Office/Express supplies the set of port monitors as a native install package specific to the Red Hat variant on which you will run the software. The automated installation uses /usr/local/eq as the base directory for the software. Equitrac Office/Express Red Hat Print Server Guide 11

12 Chapter 2: Server Installation and Configuration Installation To complete the installation, you require the equitrac-cups-5.5.x.y-1.x86_64.rpm, and administrative (root) access to the computer upon which the installation is performed. The file resides on your installation DVD, and can also be obtained from the Equitrac Partner Portal at 1 Copy the equitrac-cups-5.5.x.y-1.x86_64.rpm to a file location accessible to the administrator, for example, /tmp. 2 As root, execute the following command: yum install equitrac-cups-5.5.x.y-1.x86_64.rpm. 3 Configure the firewall to allow connections to eqdred on TCP port As root, execute /usr/local/eq/setup 5 Provide the name or IP address of the Equitrac accounting server when prompted. Service Control You can start, stop or restart the service, as well as obtain the status of the service. If you are using Red Hat 6.5, execute the command logged in as root: /etc/init.d/equitrac.com-eqdred <command> where <command> is one of start, stop, restart, or status. If you are using Red Hat 7, execute the command logged in as root: service equitrac.com-eqdred <command> where <command> is one of start, stop, restart, or status. Uninstallation To remove the Red Hat print server from the computer, execute the following command logged in as root: yum remove equitrac-cups.x86_ Equitrac Office/Express Red Hat Print Server Guide

13 3 Printer Configuration Topics General Printer Configuration Adding CUPS Printers Printer Registration Errors Red Hat Utility Programs Prior to defining the printers in Equitrac Office/Express, you must define the printers in your operating system. This chapter also provides information for troubleshooting potential printer registration errors. Equitrac Office/Express Red Hat Print Server Guide 13

14 Chapter 3: Printer Configuration General Printer Configuration Adding Printers using eqaddprinter To define printers so that Equitrac Office/Express can use them, use the eqaddprinter command, as shown in the following examples. NOTE: eqdred should be running before you register printers on the Red Hat server. Adding an LPR-based Printer 1 At the command line, type eqaddprinter. 2 Specify the new printer name. 3 Specify the device host name/ip address. 4 Specify whether or not the server should Hold port open. 5 Specify whether the printer is LPR based (in this case, type Y for Yes). 6 Type the queue name to create for this printer. 7 Confirm the printer data using the eqviewprinters command. NOTE: Additional settings, such as assigned price lists, rule sets, and so forth can be customized via System Manager after "eqaddprinter" has completed. Adding a Non-LPR Printer 1 At the command line, type eqaddprinter. 2 Specify the new printer name. 3 Specify the device host name/ip address. 4 Specify whether or not the server should Hold port open. 5 Specify whether the printer is LPR based (in this case, type N for No). 6 Select a manufacturer by number. If your printer manufacturer is not listed, you must know the port number on which the printer accepts jobs. You can then select "9999 Unknown" as the printer manufacturer, and eqaddprinter will prompt for the port number. 7 Specify the model by number. 8 Confirm the printer data using the eqviewprinters command. Deleting Printers using eqdeleteprinter You can delete any printer created on this server using the following procedure. 1 At the command line, type eqdeleteprinter. 2 Type the name of printer to delete. 3 Confirm that you want to delete this printer (type Y or N for Yes or No). 14 Equitrac Office/Express Red Hat Print Server Guide

15 Chapter 3: Printer Configuration Adding CUPS Printers 1 Install printers. a Launch the CUPS Admin web site at b c Note: You need not install the CUPS backend feature. The CUPS backend is properly installed when you execute the.rpm file. See Installation on page 12. Use the CUPS Administration web pages to add a CUPS printer. When filling in the relevant fields: Equitrac Document Accounting for Network Printer Type _name_ for the Printer Name equitrac://_name_ for the printer URI where _name_ exactly matches the printer name supplied to eqaddprinter After adding the device URI, select the type of device. You can continue installing your printer as you normally would under CUPS. 2 Define each printer. Run the eqaddprinter utility, and ensure that the printer name(s) match the name(s) used on the CUPS Admin web site. NOTE: You can run eqaddprinter before adding the printer in CUPS, but both steps must be run before printing functions. Printer Registration Errors After creating your printers, if you encounter Printer not registered errors, it is likely due to a mismatch in the registered system name through System Manager, and the System Name that eqdred sends to the Equitrac Office/Express accounting server when validating the user. The name you use in System Manager for registering a printer to the accounting server must match identically. eqdred reports the SystemName as the value that is also returned if you run hostname on the Red Hat server. If this name is not accessible from System Manager then you must add a hosts file entry in system32\drivers\etc\hosts, or modify the hostname on the Red Hat box. Equitrac Office/Express Red Hat Print Server Guide 15

16 Chapter 3: Printer Configuration Red Hat Utility Programs Use the utilities outlined in the table below to configure printers and the print servers. Program Description Usage eqaddprinter Add a new printer. no parameters, completely interactive eqviewprinters Show the current configuration for all defined printers. no parameters, completely interactive eqdeleteprinter Delete a currently defined printer. no parameters, completely interactive eqcascfg Show/set current Equitrac Office/ Express Core Accounting Server. eqcascfg -e <server> [set the server] eqcascfg -i [prompt user interactively for input rather than specifying on the command line] eqcascfg -s [show current server] where server = IP address or name of server 16 Equitrac Office/Express Red Hat Print Server Guide

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