CompTIA A+ Certification ( ) Study Guide Table of Contents

Transcription

1 CompTIA A+ Certification ( ) Study Guide Table of Contents Course Introduction About This Course About CompTIA Certifications Module 1 / Supporting Windows 1 Module 1 / Unit 1 Windows Operating System What is an Operating System? Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows Vista Windows System Requirements Windows Upgrade Paths Module 1 / Unit 2 Administration Tools Control Panel and System Properties User Account Control Administrative Tools Command Prompt and Text Editors File Explorer Shut Down Windows Registry Module 1 / Unit 3 Managing Storage Disk Partitions File Systems Disk Management Tool Adding Arrays (Dynamic Storage) Drive Status Command-line Disk Management Mount Points and Disk Images Module 1 / Unit 4 Managing Files File Explorer

2 OneDrive Navigating Directories using a Command Prompt File Management using a Command Prompt Module 1 / Unit 5 Managing Applications Managing Software Managing Services msconfig Task Manager Windows 8 Task Manager Module 1 / Summary Supporting Windows 1 Module 2 / Supporting Windows 2 Module 2 / Unit 1 Managing Devices Configuring Hardware Device Manager Display and Sound Settings Power Options Module 2 / Unit 2 Managing Performance Viewing System Information Performance Monitor Advanced System Properties Module 2 / Unit 3 Troubleshooting Windows Troubleshooting Models Troubleshooting Procedures Event Viewer Windows Troubleshooting Tools Troubleshooting Windows Errors Troubleshooting Application Errors Module 2 / Unit 4 Managing Users User and Group Accounts Managing User Accounts

3 Module 2 / Unit 5 Installing Windows Windows Installation Overview Installation Boot Methods Preparing the Hard Disk Completing an Attended Installation Options for Deploying Windows Module 2 / Summary Supporting Windows 2 Module 3 / Supporting Windows 3 Module 3 / Unit 1 Troubleshooting Boot Problems BIOS and UEFI Troubleshooting Boot Problems System Restore Advanced Boot Options Menu System Repair and Reinstallation Module 3 / Unit 2 Maintenance and Backup Disk Maintenance Utilities Task Scheduler Patch Management Data Backup Restoring User Profiles Module 3 / Unit 3 Threats and Vulnerabilities Security Fundamentals Security Policies Social Engineering Network Footprinting and Fingerprinting Network Attack Strategies Vulnerabilities and Zero-day Attacks Password Attacks Module 3 / Unit 4 Viruses and Malware Types of Malware Anti-Virus Software Malware Symptoms Researching Malware

4 Quarantine and Remediation Preventing Malware Infections Security Center and Windows Defender Module 3 / Unit 5 Securing Workstations Digital Security Authentication Password and Account Policies Workstation Security Physical Security Module 3 / Unit 6 Securing Data Data Policies Corporate Security Policy Incident Response Policies Data Encryption Data Disposal Methods Module 3 / Summary Supporting Windows 3 Module 4 / Supporting Windows Networks Module 4 / Unit 1 Configuring Network Connections Network Card Properties Establishing Networking Connections Configuring Internet Protocol (IP) Establishing Internet Connections Remote Access Utilities Module 4 / Unit 2 Securing Network Connections Configuring the Browser Network and Host Firewalls Windows Firewall Securing SOHO Networks Module 4 / Unit 3 Configuring Shared Resources Domains Workgroups and Homegroups Configuring File and Folder Sharing

5 NTFS File and Folder Permissions Module 4 / Unit 4 Virtualization and Services Virtualization Basics Purposes of Virtual Machines Security Requirements Cloud Concepts Networked Host Services Module 4 / Summary Supporting Windows Networks Module 5 / Linux, OS X, and Mobile OS Module 5 / Unit 1 Linux Operating System Linux Distros and Shells Linux Disk and File Management Securing a Linux File System Managing Linux User Accounts Linux Software and Patch Management Troubleshooting Linux OS Module 5 / Unit 2 OS X Apple Macs and OS X OS X File Management OS X Users and Passwords OS X Software Management OS X Networking OS X Diagnostic Utilities OS X Troubleshooting Module 5 / Unit 3 Mobile Operating Systems Android, ios, and Windows Mobile Features of Mobile Operating Systems Cellular Data Networks Wi-Fi and Bluetooth Networks Mobile Device Synchronization Module 5 / Unit 4 Securing and Troubleshooting Mobile OS Mobile OS Security

6 Mobile OS Access Control Mobile OS Policies Mobile OS Troubleshooting Tools Troubleshooting Mobile OS Issues Troubleshooting Mobile Wireless Issues Troubleshooting Mobile Security Issues Module 5 / Unit 5 Safety and Environmental Procedures Local Government Regulations Electrical Safety Cable Management and Lifting Techniques Component Handling Environmental Controls Power Problems Disposal and Recycling Module 5 / Unit 6 Professionalism and Communication Customer Service Skills Communication Skills Professionalism Handling Customer Complaints Module 5 / Summary Linux, OS X, and Mobile OS Taking the Exams Glossary Index