CashLink Quick Reference Guide

Transcription

1 CashLink Quick Reference Guide Navigating your Account Summary Page After you log in, you will see the Account Summary Page screen. This screen gives you access to all other functions and displays important account information as well as messages. Service Menu Use the left Service menu to access the cash management and Administration screens. Click the Setup link to access Administration functions, such as User Setup, Audit, User Preferences, as well as import formats and templates used in ACH, Wire and Positive Pay. Account Summary Page The System Notices portion of the screen displays messages related to actions you have taken or need to take, as well as general messages from the Bank. The Balance and Activity portion of the screen displays your account information. You can click the Edit Preferences link to select accounts that you want to appear on the screen. CashLink Account Summary Page Note: the account number(s) on the Account Summary page serve as a quick link to the Account Activity page. Account Activity Inquiry Account Activity Inquiry allows you to search for a variety of transaction types and to take actions after reviewing the results of the search. The Account Activity Inquiry search function allows you to define search criteria. You can use the search function to search for stop payment instructions, as well as a variety of other transactions. The types of inquiries you can conduct are based on the account types and other factors. Depending on these factors, you may be able to use the Account Activity Inquiry feature to search for: Account Activity Paid checks Checks that have Stop Payment instructions All Debits, Debit memos, and Debit Adjustments Rev. 01/10 Page 1

2 Check Status Perform an Account Activity Inquiry An Account Activity Inquiry allows you to set search criteria for a variety of transaction types. The transaction types available for searching are based on account type. Transaction types that are available for one account may not be available for another account type. Based on the type of Account Activity Inquiry you perform, you may be able to hyperlink from the results screen to a scanned image of a check, deposit item, or go directly to the Stop Payment screen. Search for account activity: 1 From the Service Menu, click Stops and Inquiries. 2 From the Function Menu, select All Activity. 3 Click the Account drop-down list and select the account number to apply to the search. This is a required field. 4 Click the Inquiry Type drop-down list and select an Inquiry Type. The search criteria screen appears, listing fields that are used for that particular Account Activity Inquiry search. 5 Enter all appropriate information in the search criteria fields. Note: An asterisk (*) denotes required fields. Fields that appear on the screen depend on the type of Account Activity Inquiry you are making. Serial Number Enter a single Serial Number for a single check. If the system allows a range of serial numbers, enter the From Serial Number as the beginning of the series and the To Serial Number as the ending number in the series. Amount (Check Amount) Enter a single Amount for a single check. If the system allows a range of amounts, enter the From Check Amount as the beginning of the range and the To Check Amount as the ending number in the range. Date Date fields that appear can be for Posting Dates, Issue Dates, or Dates that apply to specific types of searches. Enter a single Date, or, if the system allows a range of Dates, enter the From Date as the beginning of a series and the To Date as the ending number in the series. Date format: mm/dd/yyyy 6 Click View Results. The Account Activity Inquiry search results screen appears, displaying the transactions that match the search criteria. Download account activity: 1 From the Service Menu, click Stops and Inquiries. 2 From the Function Menu, select All Activity. 3 Click the Account drop-down list and select the account number to apply to the search. This is a required field. 4 Click the Inquiry Type drop-down list and select an Inquiry Type. The search criteria screen appears, listing fields that are used for that particular Account Activity Inquiry search. 5 Enter all appropriate information in the search criteria fields. Note: An asterisk (*) denotes required fields. Fields that appear on the screen depend on the type of Account Activity Inquiry you are making. (See descriptions under Search for Account Activity) 6 Click Download Results. The Account Activity Inquiry search results screen appears, displaying the transactions that match the search criteria. 7 Select the download file type: Rev. 01/10 Page 2

3 Comma Separated (.csv) Tab Separated (.tsv) Quicken (.qfx) see CashLink Quick Reference Guide Quicken Download for additional information QuickBooks (.qbo) - see CashLink Quick Reference Guide QuickBooks Download for additional information 8 Click Create Download File. When the file has been created, it will appear on your Account Summary Page for you to download to your computer. Stop Payments You can use the Stop Payment function to place or cancel a stop payment request against one or more checks. If available, you can place or cancel stop payment actions against a range of checks. Stop Payment Workflow The Stop Payment workflow starts with researching whether the check for which you want to issue a stop payment has already had any action taken against it, and ends with action being taken. 1 Search for Paid Items. 2 Search for Duplicate Requests. 3 Place or Cancel a Stop Payment Request. 4 Approve a Stop Payment Request. 5 Monitor Stop Payment Statuses. 6 View a Stop Payment User Totals report. Search for Paid Items Use Paid Items Inquiry to search for checks that have already been paid and therefore are not eligible for a stop payment. Note: An asterisk (*) denotes required fields. 1 From the Service Menu, click Stops and Inquiries. 2 From the Function Menu, select Stop Payments, and click Single Stop. (Depending on your system setup, you may also have access to Range Stop and/or Multi-Entry Stops.) The Stop Payments Single Stop screen appears. 3 Select an Account Number from the drop-down list, or use the Lookup button ( ) to search for an account number. 4 Enter a check serial number or a range of serial numbers. 5 Click Check Paid Items. The list of checks that match the criteria appears. 6 If an icon appears in the Check Image column, you can click the icon to view an image of the paid check. (If you are using the image viewer for the first time, a screen appears asking if you want to install the viewer. Select Yes to install, and select the check box Always trust content from Daeja Image Systems Ltd. ) Search for Duplicate Requests Use the Duplicate Search feature to search for checks that already have a stop payment request made against them. Note: An asterisk (*) denotes required fields. Rev. 01/10 Page 3

4 1 From the Service Menu, click Stops and Inquiries. 2 From the Function Menu, select Stop Payments, and click Single Stop. 3 Select an Account Number. 4 Enter a check serial number or a range of serial numbers. 5 Click Duplicate Search. The list of checks that match the criteria appears. Use this list to determine if the check you are interested in already has a stop payment request made against it. Place or Cancel a Single Stop Payment Request Use the Place or Cancel Stop Payment feature to make stop payment requests on checks that have not yet been paid or cancel stop payment requests that you have made. Note: An asterisk (*) denotes required fields. 1 From the Service Menu, click Stops and Inquiries. 2 For a Single Stop payment, from the Function Menu, select Stop Payments, and then click Single Stop. 3 On the Stop Payment screen, select an Account Number and enter other search criteria, including Stop Effective Date. 4 From the drop-down list, select Place Stop or Cancel Stop. 5 From the Reason drop-down list, select a reason for placing the stop payment. 6 Click Submit. After you submit the request, a message appears displaying the Trace ID number. 7 From the Function Menu, select Monitor, click Stop Payments, enter the Trace ID number, and click Search. The stop payment instruction appears on the screen and displays the status. For more information about the Monitor function, see "Monitor Stop Payment Status." Place or Cancel a Range Stop Payment Request Use the Range Stop Payment feature to place or cancel stop payment requests on a range of check serial numbers. Note: An asterisk (*) denotes required fields. 1 From the Service Menu, click Stops and Inquiries. 2 For a Range Stop payment, from the Function Menu, select Stop Payments, and then click Range Stop. 3 On the Stop Payment screen, select an Account Numbers and enter other search criteria, including Stop Effective Date. 4 Enter range of serial numbers. 5 From the drop-down list, select Place Stop or Cancel Stop. 6 From the Reason drop-down list, select a reason for placing the stop payment. 7 Click Submit. After you submit the request, a message appears displaying the Trace ID number. 8 From the Function Menu, select Monitor, click Stop Payments, enter the Trace ID number, and click Search. The Rev. 01/10 Page 4

5 stop payment instruction appears on the screen and displays the status. For more information about the Monitor function, see "Monitor Stop Payment Status." Place or Cancel a Multi-Entry Stop Payment Request Use the Multi-Entry Stop Payment function to place or cancel stop payment requests on a number of checks at the same time. Note: An asterisk (*) denotes required fields. 1 From the Service Menu, click Stops and Inquiries. 2 For a Multi-Entry Stop Payment, from the Function Menu, select Stop Payments, and then click Multi-Entry Stops. 3 Select Place Stops or Cancel Stops from the drop-down list. 4 From the Account Number drop-down list, select an account number. 5 Enter the appropriate value for each field. 6 From the Reason drop-down list, select the reason for placing or canceling the stop payment. 7 You may wish to click the Check Status hyperlink to verify if a check has been paid. 8 Select the check boxes next to the rows you want to include, and click Send Single Stop(s) or Send Cancel Stop(s). 9 From the Function Menu, select Monitor, click Stop Payments, enter the Trace ID number, and click Search. The stop payment instruction appears on the screen and displays the status. For more information about the Monitor function, see "Monitor Stop Payment Status." Monitor User Totals Report Use the Stop Payment Monitor screen to run a User Totals report to view stop payments instructions you created. Note: An asterisk (*) denotes required fields. 1 From the Function Menu, select Monitor, and click User Totals. The User Totals Report screen appears. 2 Select either Stop Payment Requests for the Current User or Stop Payment Requests by Account. 3 Enter the appropriate value for each field. 4 Click View Stops. The User Totals report shows all Stop Payment instructions you made during the period you entered in the search. Monitor Stop Payment Status Use the Stop Payment Monitor screen to check the status of Stop Payment requests. Note: An asterisk (*) denotes required fields. 1 From the Function Menu, select Monitor, and click Stop Payments. The Stop Payments screen appears. Rev. 01/10 Page 5

6 2 Enter the search criteria. Select a status of All to view all stop requests submitted. Select a status of Received to view stop requests with statuses of Accepted, Partially Accepted, or Received. Select a status of Rejected to view stop requests with status Rejected. Select a status of Pending to view stop requests with status Pending. 3 Click View Results. The results table appears. 4 Review the results screen to follow the progress of a stop payment request or to make decisions about other actions you may want to take. Account and Loan Transfer The Account Transfer service makes moving funds between accounts secure and simple. The user will find processing Multi-Entry Transfers and defining Recurring Transfers as easy as completing a Quick Entry Transfer. The Loan Transfer options allow you to make loan payments or withdraw funds from your loan account. Key Features The following Key Features describe important functions in the Account and Loan Transfer service. Quick Entry Transfers Let you easily move funds between accounts. This function is used when you need to make a single transfer, set up scheduled transfers, or create Transfer Templates. Transfer Templates Let you define transfers that you use on a regular basis and can be used when needed. This feature is typically useful to create templates for transfers made frequently. Multi-Entry Transfers Let you make numerous transfers at the same time. This function is used when you need to make a large number of transfers. The Multi-Entry Transfer screen also contains the list of all Transfer Templates that you can use. Scheduled Transfers Use to define a transfer and schedule the transaction to process on a regular basis such as weekly, monthly, or every three months. The Scheduled Transfer screen allows you to edit transfers to make adjustments in transfer dates and amounts. Loan Transfers The Transfer service allows you to make loan payments and withdraw funds from loan accounts. Transfer History The History screen lists all submitted transfers and loan payments, and provides the status of each transaction. Use this screen to review transfers you make. Making a One-time Account Transfer The steps below describe how to make a one-time Account Transfer that occurs on a date you select. 1 From the Service Menu, click Transfers. The Transfers and Loan Payments screen appears, set to the Quick Entry tab. 2 Select a From Account from which you want to transfer the funds. 3 Select a To Account to which you want to transfer the funds. 4 Enter the Amount to be transferred. Rev. 01/10 Page 6

7 5 Enter the date of the transfer by clicking the Frequency drop-down list to select either Once, right now or One time on If you select One time On the Transfer Date field appears, and you can click the calendar icon to select a date. 6 To save this transfer as a template for future transfers, select the Save As Multi-Entry Template option. 7 Use the Nickname field to label the transfer. 8 Click Continue to open the Review and Submit screen. On this screen, you can change the Amount and the Effective Date. 9 Click Submit. If the transfer requires approval, an authorized user must approve the transfer before it is sent for processing. Making a Loan Payment or Transfer The steps below describe how to make a one-time Loan Payment or Transfer that occurs on a date you select. 1 From the Service Menu, click Transfers. The Transfers and Loan Payments screen appears, set to the Quick Entry tab. 2 To make a Loan Payment, click the From Account drop-down list and select the debit account from which you want to take the funds. To transfer funds out of a Loan Account, click the From Account drop-down list and select the Loan Account from which you want to withdraw funds. 3 Click the To Account drop-down list and select the Loan Account to which you are making a payment or the debit account to which you are transferring funds. Note: You cannot transfer funds from one loan account to another loan account. 4 Enter the Amount to be transferred. 5 If you are making a loan payment, select whether the payment is for Regular Payment, Interest Only, or Principal Only. 6 Enter the date on which you want the transfer to occur. If needed, you can click the calendar icon to select a date. 7 To save this transfer as a template for future transfers, select the Save As Multi-Entry Template option. 8 Use the Nickname field to label the transfer. 9 Click Continue to open the Review and Submit screen. On this screen, you can change the Amount, the Start Date, and the End Date 10 Click Submit. If the transfer requires approval, an authorized user must approve the transfer before it is sent for processing. Setting up Scheduled Transfers The steps below describe how to set up scheduled transfers that occur at regular intervals, such as weekly or monthly. Scheduled transfers automatically occur on the dates you set up, and continue until the End Date that you specify is reached. 1 From the Service Menu, click Transfers. The Transfers and Loan Payments screen appears, set to the Quick Entry tab. 2 Select a From Account from which you want to transfer funds. Rev. 01/10 Page 7

8 3 Select a To Account to which you want to transfer the funds. 4 Enter the Amount to be transferred. 5 Select a Frequency option. 6 Enter a Start Date. If needed, you can click the calendar icon to select a date. If you select a Frequency option of weekly or every other week, then enter the Start Date for the next Monday, the future transfers will always occur on Mondays. If you select a Frequency option of monthly, every 3 months, or every 12 months, then enter the Start Date such as 4/15/2006, all future transfers will occur on the 15th of the month. If you select a Frequency option of last day of the month, the transfer will always occur on the last day of every month. 7 Enter an End Date. Scheduled transfers will not occur after this date. 8 Use the Nickname field to label the transfer. 9 Click Continue to open the Review and Submit screen. On this screen, you can change the Amount, the Start Date, and the End Date. 10 Click Submit. If the transfer requires approval, it must be approved before it is eligible for scheduled processing. Once approved, the transfer automatically occurs on the scheduled dates. Using Transfer Templates The steps below describe how to use the Multi-Entry Transfer screens Transfer Templates. Transfer Templates are set up when you select the Save As Multi-Entry Template option on the Quick Entry screen. These templates are pre-filled with a Nickname, as well as To and From Accounts. You can edit the effective date and amount. 1 From the Service Menu, click Transfers, and then click the Multi-Entry tab. 2 Select the check box next to the Template you want to use. The Template is pre-filled with the Nickname, as well as the From and To Account information. 3 Change the Amount of the Transfer, if required. 4 Enter the Effective Date on which the transfer will take place. 5 Click Continue to open the Review and Submit screen. On this screen, you can change the Amount and the Effective Date. 6 Click Submit. If the transfer requires approval, an authorized user must approve it before it is sent for processing. Making Multiple Transfers (Note: Multi-Entry Transfers may not contain the same account in more than one of the involved transfers; each from and to account must be unique.) The steps below describe how to use the Multi-Entry Transfer screen to enter and submit multiple transfers at the same time. 1 From the Service Menu, click Transfers, and then click the Multi-Entry tab. Rev. 01/10 Page 8

9 2 In each transfer row, enter a Nickname for the transfer. 3 Select a From Account and a To Account. 4 Enter the Amount of the Transfers. 5 Enter the Effective Date on which the transfer will take place. 6 Select the check box next to each transfer or pre-existing template that you want to use. 7 Click Continue to open the Review and Submit screen. On this screen, you can change the Amount and the Effective Date. 8 To submit the transfer(s), click Submit. If the transfer(s) require approval, an authorized user must approve them before they are sent for processing. Reviewing Scheduled Transfers The following steps describe how to review your Scheduled Transfers. Scheduled Transfers that appear on the screen include one-time transfers that occur at some point in the future and the next scheduled transfer of each recurring transfer that you have set up. (Transfers that require Approval will not appear on this screen.) From the Service Menu, click Transfers, and then click Scheduled Items on the Function Menu. All scheduled transfers appear on the screen. To delete a one-time transfer On the Scheduled Transfers screen, click the Delete hyperlink. The transfer will be deleted and no longer available. To edit a one-time transfer On the Scheduled Transfers screen, click the Amount hyperlink. Edit the Amount, Effective Date and/or Nickname fields and save changes. To delete the next occurrence of a scheduled transfer On the Scheduled Transfers screen, click the Delete Next hyperlink. Only the next scheduled transfer will be deleted. For example, if the next scheduled monthly transfer is to occur on June 20, that transfer will not occur, but it will still occur on July 20. To end a scheduled transfer a. On the Scheduled Transfers screen, click the Frequency hyperlink to open the Edit Transfer screen. b. Select the all future payments including currently scheduled or the all future payments excluding currently scheduled option. c. Click Delete. To edit a scheduled transfer a. On the Scheduled Transfers screen, click the Frequency hyperlink to open the Edit Transfer screen. b. Edit the Amount, Date and/or Nickname fields. c. Select one of the following options: Next payment only All future payments including currently scheduled All future payments excluding currently scheduled d. Click Save Changes. Rev. 01/10 Page 9

10 Reviewing Transfer and Loan Payment History The Transfer and Loan Payment History screen is for viewing all or part of the transfer and payment records. The History screen lists all submitted transfers and loan payments and provides the status of each transaction. Use the search criteria fields to view accounts for which the user has entitlements. 1 From the Service Menu, click Transfers, and then click Transfer History on the Function Menu. 2 Enter search criteria to define the items that you want to view. 3 Click Search. Wire Transfers Use the Wire module to initiate secure wire transactions. Wire features include: Wire applications for host and server-based repetitive, semi-repetitive, and non-repetitive transactions. Single and batch wire origination. Future-value-dated wire release capability. Single screen for reviewing and managing all wires: Wire Transaction List screen. Wire Revision List screen to correct errors and/or update transactions. Wire History List screen to review all prior dated wire activity. Wire Templates for speed, accuracy, and security when performing data entry. Token Authentication for added security. Basic Terms and Features The definitions below describe features and terms for Wire. Approvals Depending on the security options set up by the Bank, wires may require up to two approvals before they can be released to the bank. Batches Groups of individual transactions with the same assigned application, value date, and currency. Queuing Once you enter a wire, you move (queue) it to the Transaction List, where it is approved and reviewed by other users before it is released to the Bank for processing. Holiday Table Wire transactions are not processed on bank holidays. The Holiday Table provides a list of holiday dates when the Bank, does not process transactions. Though you can create and release transactions on these dates, you cannot assign effective dates for dates listed in the Holiday Table. Templates A feature used to store payment data for wire transfers you make on a repetitive basis so that you can later apply that information when initiating a wire with the same core instructions. Templates are either repetitive or semi-repetitive. For semi-repetitive templates, users can enter optional freeform text fields at wire entry. Wire History A list of prior dated transactions. Wire Repair A wire that does not pass any level of approval or release can be routed for correction to the Revision List. Rev. 01/10 Page 10

11 General Setup and Workflow 1 (Optional) Create Wire Templates for repetitive and semi-repetitive wires. 2 Choose Single or Batch Wire origination, select the appropriate application, and enter all required data into wire entry screen. 3 Queue wire(s). 4 (Optional) Approve Wires. 5 (Optional) Revise Wires that are incorrect. 6 Release Wires. Create Wire Templates (Optional) 1 Click Setup, and then Wire Template Setup. 2 Select the appropriate wire application (type) by clicking the hyperlink on the application name. 3 From the Template List screen, click Add. 4 Enter wire information. 5 When data entry is complete, click the Save button. Initiate Single Wires (Please refer to Wire Input Guides for assistance in entering specific wire information.) Note: Depending on the application and your setup, you may not be able to select or view all templates or accounts. Foreign Currency Wire Users: Either the Amount (always USD) or Sending Currency Amount can be entered into the application. The exchange rate is always expressed as USD/Foreign Currency. 1 Click Wire Transfers, and then Single Wire. 2 Select the appropriate wire application (type). 3 Enter wire information. Click Help for a description of each field. 4 To apply a template, enter the Template ID, or select a Template ID from the pick list, and then click the template you want. To view data in a template, click Detail. 5 If you are using the Non-Repetitive application, you can select an account from the drop-down. 6 When data entry is complete, click the Queue button. 7 After queuing wires, review them by clicking Transaction List on the Feature Menu. Note: Wires may require additional approvals before you can release them for processing. Initiate Batch Wires 1 Click Wire Transfers, and then Batch Wire. 2 Click Add on the Batch List screen. 3 Enter the Value Date (settlement date) for the batch in the Value Date field. 4 Enter the three-character currency code for this batch in the Currency field. 5 Select the appropriate application (type of wire). The Batch Summary screen appears. Rev. 01/10 Page 11

12 6 Add wires to the batch. 7 For all Host Repetitive and Repetitive wires, add each wire on a separate line on the Batch Summary screen. Click Save at any time to save wires. 8 For Semi-Repetitive or Non-Repetitive wires, click Add to open a Detail screen. Note: You can edit wires on the Batch Summary screen and use the Detail screen to add detail. 9 Use the following tips to make data entry easier: For help on each field, click the Help button. To view template data (to be sure you selected the correct template), click the Detail button (if available). To view all fields for each wire in a batch, use the First, Previous, Next, and Last buttons on the Detail screen. Repeat until you have entered all of your wire transfers. You can make up to 50 entries per batch. 10 Review the wires from the Batch Summary screen. If wires for this batch are complete, click the Batch List button. The Batch List screen appears. 11 To queue the completed batch of wires to the Transaction List screen, click the check box next to the appropriate batch(es), and then click the Queue button. A confirmation message appears. Note: Wires may require additional approvals before you can release them for processing. Review and Approve Wires 1 Once wires have been queued, review them from the Transaction List screen prior to approving wires or releasing them to the Bank for processing. 2 View information on wires or batches by clicking the Amount hyperlink for the batch or wire. 3 (Optional) If wire information is correct, click the Approve or Approve 2 button (depending on your level of approval). Revise Wires (The Revision List) If wire information is not correct, Use the following steps to repair the wire. 1 Click Revise to send it to the Revision List for repair. 2 Navigate to the Revision List by selecting Wire Repair from the Feature Menu. 3 Click the Amount hyperlink for the wire or batch. The Wire Detail screen appears. 4 Make changes in the detail screen and click Queue to re-queue the wire. Important Note: If you are changing the template ID on the Revision List, you must change the Template ID, and then click Save before the new template information displays. Release Wires 1 To release a wire, select the check box next to the wire or batch, and then click Release. 2 Enter the unique, one-time Go ID Code found on the front of your Go ID Token Device. 3 Review wire status to confirm that the wires were Released. Rev. 01/10 Page 12

13 Wire Statuses Entered Initial status when a wire is created. Approved First-level approval completed. This only displays if the Bank requires first-level approvals. Approved2 Second-level approval completed. This only displays if the Bank requires second-level approvals. Released Wire was sent to bank wire processing system. Pending Release Wire is in process of being sent to bank for processing. Acknowledged Processing system sent acknowledgement. This status may not appear in forms-based systems. Processed Network Reference No. has been received. This status may not appear in forms-based systems. For Fed wires, this indicates the Fed has successfully received the message. Completed (Batch wires only) Batch has been processed; Network Reference Number received. Rejected Bank processing system (or network) sent rejection. Voided Unexecuted wire/batch has been voided by the system after the end of day. This status appears on the Wire History List only. Running Wire Reports Totals Reports Totals Reports provide a quick summary of the wires you originate on the Wire Transaction List Screen or the Wire Transaction Summary Screen at any point during the day. All wires and batches on the Wire Transaction List screen or Wire Transaction Summary screen appear in the report regardless of their status. To generate a Totals report: 1 Click Payments and Reporting then Wire Transfers and then Transaction List. 2 From the Wire Transaction list, click the Totals Report button. A report displays wires aggregated by Status within Currency Code within Value Date. To print the report click Print. The report contains data for all wires on the Transaction List. Summary Reports The Summary Report displays summary data for all wire transactions selected by a user on the Transaction List screen. Note: You can also run the Summary Report from the Wire History List screen. 1 From the Transaction List screen, select the check box beside the transactions for which you want to view a report. Rev. 01/10 Page 13

14 2 Click Summary Report. The Summary Report appears. To print the report, click Print. Detail Reports The Detail Report provides detailed information entered in the wire detail screen for each individual wire transaction in a batch and/or a list of selected single wires. 1 From the Transaction List screen, select the check box beside the wires or batches you want to include in the report. 2 Click Detail Report. The Detail Report appears. To print the report, click Print. Template Report The Template Report provides detailed information for the information entered in each field of a template. 1 Click Payments and Reporting, then Setup, and then Wire Template Setup. 2 Click on the application for the template you wish to see. 3 From the Template List screen, select the check box beside the template you would like to include in the report. 4 Click Report. The Template Report appears. To print the report, click Print. Adding and Editing User Entitlements As an administrator for your organization, one of your responsibilities will be to manage how other users in your organization access CashLink. For example, you may need to add new users, block access to users who have left your organization, and help users who cannot log in. Your entitlements may allow you to: Add new Users Manage User Access Edit User Permissions View Existing User Permissions Clear Users who are Locked Out Rev. 01/10 Page 14

15 Change User Passwords Use the Setup Users screen to grant your users permissions to CashLink functions. Managing Your Users Add or Edit Users As a system administrator for your organization, one of your responsibilities will add new users and to manage permissions users have access CashLink functions. 1 From the Service Menu, click Setup. 2 Scroll down to Advanced Administration, and click Manage Users. 3 To edit a user, click the User Name hyperlink. To add a user, click the Add User button. 4 On the Basic Information tab, define the User s entitlements by entering the appropriate information and selecting services that the User can access. Rev. 01/10 Page 15

16 Note: When building a user that will have either ACH Batch Release or Wire Transfer Release capabilities, you must enter a value of at least 6 characters in the Authentication ID field. The Authentication ID is needed by the user to activate their Go ID token device which is required as additional security for the release of ACH batches and wire transfers. This code is not needed for users that won t release ACH batches and wire transfers. 5 Click Save Basic Info. 6 Click the Administration Permissions tab, and select services and functions that the User can access. 7 Click Save Administrative Permissions. Assign Cash Management Permissions The second step in adding a User is to assign permissions for all services. 1 Click each of the Permissions tabs and then select features and functions for each service that the User can access. Account Activity and Stop Payment Transfer Balance Inquiry ACH Wire Reporting (Available features and functions vary according to your CashLink package.) 2 Click Save on each tab. Assign Check Services and Payments and Reporting Accounts The third step is to specify accounts the User can access for each service. 1 If the User has access to Payments and Reporting accounts, click the Payments and Reporting Accounts tab. 2 Select functions the User can access with each account and click Save. 3 If the User has access to Check Services accounts, click the Check Services Accounts tab. Rev. 01/10 Page 16

17 4 Select functions the User can access with each account and click Save. Manage User Access From the Setup > Manage Users screen, a User can perform the following tasks. View a User s Entitlements The User > View function displays a User s active entitlements. The User > View screen displays all of the User s entitlements, including any entitlements assigned through Roles. Change a User Password There may be occasions when an authorized administrator needs to change a User's password. You can change a User's password without consulting the User. Changing a User's password does not end a User's session. After you change a User's password, they must use it the next time they log in. If your organization is set up to use dual approval, a second User must approve changes to another User s password. Terminate a User's Session You can terminate another User's current session using the Clear User Login function from the Manage Users screen. When you clear a User's login, the User's current session ends and the User must log in again to use the system. Clear or Unlock a Locked User Users can be locked out of the system in several ways. An administrator can lock Users out of the system. Users can also be locked if the User enters an incorrect password more than the allowed number of times. Use the Clear User Login function to give a blocked User access. Block User Access You can block User access by: Locking a User through the Manage Users screen. Entering a Deactivation Date through the Manage Users screen. When you deactivate a User, the ID can no longer be used to log in as of the Deactivation Date. The system eventually purges records of deactivated Users and the Users no longer appear on the User list. Change Your Own Password Users can change their passwords at any time. To change your own password, click Setup, and under User Preferences, click Change My Password, then complete the entry fields. Rev. 01/10 Page 17