Steven Dornan. Address: 15 Oakfields, Craigavon Mob: LinkedIn:

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1 Steven Dornan Address: 15 Oakfields, Craigavon Mob: LinkedIn: Profile Graduated in 2016 with a technical background in IT Support and then went on to study the CompTIA A+ certification at my local college. I did this to expand my technical skills with computers and technology. I am always motivated to improve and expand my skill-set by taking on new challenges and learning from other professionals. As a graduate I wanted a career in IT Support because I felt I had the technical skills and personality to work with customers. I managed to work in a few IT Support jobs, but they were only short-term as I made the decision to leave within a few weeks of trying due to reasons I will explain in my next interview. Going through a few support jobs and not lasting long made me think that I would like to try something else. I came across a web development channel on YouTube and this gave me the inspiration to become a web developer. A lot of my time out of work I have been teaching myself web development skills and working on my strengths and weaknesses. I am currently unemployed, while studying and would like to get back into work soon, even if it s temporary or for the Christmas period. I am still open to support roles but will be careful this time when selecting a company. I will likely do web development as a hobby or on the side like freelancing. Education Further Education Southern Regional College CompTIA A+ certification course Score: Pass Degree University of Ulster BSc Hons Information & Communication Technologies Classification: 2.1 Alevels Lismore Comprehensive School Subjects: ICT (B); Travel & Tourism (B); Religion (B)

2 GCSES Lismore Comprehensive School Subjects: LLW (A); Science (B); Religion (B) English (C); Maths (C); Business & Communication Systems (C); PE (C) IT Skills Support Applications Microsoft Office Trello Ticketing Software Outlook Oracles VM virtual box PuTTY Windows Command Prompt Active Directory Development Frontend languages HTML CSS JavaScript Frontend Frameworks React (Basic) Bootstrap Backend Languages PHP Node.js VB.NET Backend Frameworks Codeigniter Express ASP.NET Databases MongoDB MYSQL SQL Server Query Languages SQL Package Managers NPM Version Control System Git

3 Work Experience Company Dates Responsibilities Datos Professional Solutions Sept 2018 Oct 2018 Decision to leave after a Trainee Software Support & month. (Wrong role) Implementation Engineer (Short Tayto Factory April 2018 Sept 2018 Packing & Labelling Production Member (Temporary Building & Wrapping via agency) pallets Cleaning Used Cars NI Nov 2017 April 2018 Provide first-line Customer Support Officer website support to car dealers. Advise dealers on the different trade account packages. Setup private and trade accounts. Create, edit and cancel trade account agreements. Contact trade account dealers to resolve any outstanding account balances. Manage the pending review list of new accounts and car adverts Used Cars Ni Oct 2017 Employed initially as a PHP Developer php developer but after the first month they made the decision that they needed a more experienced dev with experience in algorithms and to oversee the dev team in Russia. First Derivatives April 2017 July 2017 Capital markets Software Engineer (short- Unix and Kdb Q language Q-SQL

4 Captia (Craigavon Hospital) Jan 2017 Decision to leave after Tier 1 Support Engineer (Short- Cased Dimensions Oct 2016 Decision to leave after Tier 1 Support Engineer (Short- Tech Mahindra Sept 2016 Decision to leave after Technical Support Analyst (Short- Avondale Foods Jan 2016 May 2016 Packing & Labelling Production Member (Weekend Building & Wrapping Shift) pallets Cleaning ITS New Media Aug 2014 Aug 2015 Provide first-line Junior IT Support Analyst CMS, and (Placement) website support. Setup POP/IMAP accounts for customers. Test accounts. Reset passwords. Use ticketing system to manage and submit tickets. Document problems and solutions. Projects Final Year Project ( ) Description: For my final year project / dissertation I had to develop a piece of real-time software following a software methodology i.e. Modified Waterfall, for project structure and using frontend and backend programming languages for design and implementation, as well as constructing a database to store backend data.

5 Hobbies & Interests Working with the latest technologies. Taking IT certification courses / exams. Listening to technology podcasts. Playing soccer. Travelling. References Work Used Cars Ni Cecil Hetherington Director Tel: Placement ITS New Media Gary Topping Director Tel: