Remote access to router portal

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Thomas Martin
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1 Remote access to router portal Document ID Remote access to router portal Version 2.0 Status Final Release date

Contents 1.1 Need 3 1.2 Description 3 1.3 Requirements/limitations 3 1.4 Diagram 3 1.

2 Contents 1.1 Need Description Requirements/limitations Diagram Setting up techadmin Activating techadmin remote access Overview of privileges/rights of authorisation roles 7 2

3 Remote access to router portal 1.1 Need You would like to update or change the settings on a router remotely. 1.2 Description The 2.0 can be accessed remotely and securely (HTTPS), which is especially useful for people such as IT partners who look after a customer s technical infrastructure. This authorisation role is called techadmin. 1.3 Requirements/limitations Requirements: Swisscom contract: Business Internet Services, My Office, inone office, Business Internet light or Internet for residential customers Firmware version 2.0: and higher Limitations: When using Business Network Solution (BNS), remote access is not possible. The necessary configurations can be made in the BNS Dashboard. When configured with public IP addresses on LAN Port 1 (DMZ) and Local Security Gateway on LAN 1, the router portal can only be accessed from LAN Port 2-4 or via WLAN. 1.4 Diagram None 3

techadmin with a password locally in the

access available to his trusted partner.

The techadmin has the same rights as the

change the admin router access password.

4 1.5 Setting up techadmin The admin (customer/owner) must first create the techadmin with a password locally in the router portal under menu item Internet > Basic Settings. He decides whether to make this form of access available to his trusted partner. 1.6 Activating techadmin remote access Once enabled in the router portal, this role can temporarily access the router portal both locally in the LAN and remotely (only The techadmin has the same rights as the admin, except that he cannot see or change the admin router access password. Only one user role can access the router portal at a time. B A C Procedure: A) Customer Center: activate remote access B) Log in with superadmin : activate techadmin C) Log in with techadmin 4

ch/customercenter ) Internet-> Router -> Access from outside

5 A) Customer Center: activate remote access Via Customer Center (of customer/owner account, ) Internet-> Router -> Access from outside office-> Activate and access the router portal using superadmin access data. 4

B) Log in with superadmin : activate techadmin Log in with username superadmin and temporary password. Under menu item Internet > Basic Settings, activate techadmin access and save.

6 B) Log in with superadmin : activate techadmin Log in with username superadmin and temporary password. Under menu item Internet > Basic Settings, activate techadmin access and save. The superadmin session is then blocked. C) Log in with techadmin The HTTPS connection starts after a few seconds. Your Internet browser will then show a security warning about the SSL certificate. Confirm the connection even if it is not recommended. The login window will appear again. Log in with the username techadmin and the password initially set by the admin. 4

1.7 Overview of privileges/rights of authorisation roles Find more details about the three authorisation roles (usernames) admin, superadmin and techadmin.

7 1.7 Overview of privileges/rights of authorisation roles Find more details about the three authorisation roles (usernames) admin, superadmin and techadmin. Read permission (yes/no) Write permission (yes/no) admin superadmin techadmin Access address LAN IP WAN IP LAN or WAN IP Access enabling Always on From KuCe From router portal Access protocol type Access timeout Role HTTP or HTTPS HTTP only LAN: HTTPS or HTTP WAN: HTTPS only Permanent Temporary Temporary 30 min 15, 30, 60 min Customer Customer & IT partner (local access) IT partner (remote access) (remote access) Router password (admin password) techadmin password Enable remote access (Activation & set duration) PPP credentials WLAN passphrase WLAN settings (SSID, WPS, encryption) WLAN transmission (WLAN standard & channel) USB storage password VPN password DynDNS password SIP-TA NAT table (Expert diagnostics) 7

Release Notes older Firmware versions Centro Business 2.0

Swisscom (Schweiz) AG KMU 3050 Bern Centro Business 2.0 Konfigurationsanleitung Release Notes older Firmware versions Centro Business 2.0 1 Router Firmware 9.02.04 (March 2018) New functions Support of