Trend Micro OfficeScan Client User Guide

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Trend Micro OfficeScan Client User Guide Overview The purpose of this document is to provide users with information on the Trend Micro OfficeScan antivirus client.

1 Trend Micro OfficeScan Client User Guide Overview The purpose of this document is to provide users with information on the Trend Micro OfficeScan antivirus client. OfficeScan is the new anti-virus/anti-malware solution selected by IT Services to replace Microsoft Forefront for endpoint protection. While much of what the OfficeScan agent does in terms of protecting a workstation is managed by IT Services, the agent console application does allow end users some interaction. This document outlines the different components of the agent software. OfficeScan Agent Features Accessing the OfficeScan Client The icon for the OfficeScan client can be found in the system tray of your workstation desktop. IT Services Trend Micro OfficeScan Client User Guide

Placing the mouse arrow over the icon will provide the current working status of the OfficeScan agent. Single-clicking on the client icon will display a pop-up menu.

Menu Options and Features MENU ITEM Open OfficeScan Agent Console Update Now Scan Now Component Versions Plug-in Manager Unload OfficeScan FUNCTION Opens the main console for the OfficeScan client.

2 Placing the mouse arrow over the icon will provide the current working status of the OfficeScan agent. Single-clicking on the client icon will display a pop-up menu. The following table lists each menu option and the function it performs. Menu Options and Features MENU ITEM Open OfficeScan Agent Console Update Now Scan Now Component Versions Plug-in Manager Unload OfficeScan FUNCTION Opens the main console for the OfficeScan client. All of the agent functions available to the end user can be accessed through the agent console. Sends a request to the OfficeScan Manager to update the agent with the latest virus/malware signatures. (Normally, this is done automatically) Allows the user to run a manual scan of local drives Lists the current version of OfficeScan agent components See screen shot below (This function is not available to users) IT Services Page 2 of 15 Trend Micro OfficeScan Client User Guide

3 The Plug-in Manager allows for the downloading and installation of OfficeScan plug-ins as and when they are available. IT Services Page 3 of 15 Trend Micro OfficeScan Client User Guide

The OfficeScan Agent Console This is the home screen of the OfficeScan agent console. The main purpose of this screen is to provide the current status of the protection components of the agent.

4 The OfficeScan Agent Console This is the home screen of the OfficeScan agent console. The main purpose of this screen is to provide the current status of the protection components of the agent. These protection components are detailed as follows: General Protection Status This status shows that the agent is running with up-to-date software. IT Services Page 4 of 15 Trend Micro OfficeScan Client User Guide

5 This status shows the number of virus/malware items detected since the displayed date. This shows the number of spyware/grayware items that have been detected since the displayed date. Grayware refers to potentially unwanted programs than can be downloaded without the user s intent or consent. IT Services Page 5 of 15 Trend Micro OfficeScan Client User Guide

6 The Scheduled Scan feature is not available to end users. This function is controlled by the OfficeScan Manager. Scheduled scans are set to run once per week and are intended to augment the ongoing realtime scanning. This section shows how current the virus signatures are. IT Services Page 6 of 15 Trend Micro OfficeScan Client User Guide

7 Running a Manual Scan Click on the Scan button to launch a manual scan of your hard drive or other locally attached drives. IT Services Page 7 of 15 Trend Micro OfficeScan Client User Guide

8 To scan your local hard drive, you can either select the entire drive or individual folders and files for scanning. After selecting, click the Scan button to begin scanning. Manually Update Virus Signatures To manually update virus patterns/signatures, click on the Update button. This normally takes place automatically and doesn t usually require user intervention. IT Services Page 8 of 15 Trend Micro OfficeScan Client User Guide

9 This screen will display while OfficeScan agent updates are being downloaded. This screen will display once the update has completed. Other Agent Console Functions Advanced Settings IT Services Page 9 of 15 Trend Micro OfficeScan Client User Guide

Please note that these advanced settings are not available to end

10 This icon is for the Advanced Settings feature. Clicking on the lock icon will result in this dialog box popping up. Please note that these advanced settings are not available to end users. Access Scan Logs IT Services Page 10 of 15 Trend Micro OfficeScan Client User Guide

11 Click on the bar graph icon to access scan logs. This window will display any viruses/malware that have been detected during the last 15 days. Having nothing showing up in the scan log is good news. IT Services Page 11 of 15 Trend Micro OfficeScan Client User Guide

12 Agent Console Settings Clicking the gear icon will display the current system settings. The Protection tab shows general information concerning local firewall status and the IP address of the workstation. IT Services Page 12 of 15 Trend Micro OfficeScan Client User Guide

13 The System tab will display information related to proxy settings (there are none) and log maintenance statistics. Checking Agent Status At the bottom right-hand corner of the agent console is the agent status icon. IT Services Page 13 of 15 Trend Micro OfficeScan Client User Guide

Placing the mouse arrow over the icon will launch a pop-up window showing the current status of the various protection components of the agent as well as connectivity to the OfficeScan server.

14 Placing the mouse arrow over the icon will launch a pop-up window showing the current status of the various protection components of the agent as well as connectivity to the OfficeScan server. Note: Certain items such as Data Loss Prevention, Outbreak Prevention Policy, and Suspicious Connection Service appear greyed out because these features have not been licensed. IT Services Page 14 of 15 Trend Micro OfficeScan Client User Guide

15 Detected Threats Once a threat has been detected, the OfficeScan agent provides a user alert. Note the following example: This is the type of pop-up alert that can be expected when a potentially malicious URL is detected. In this example, the agent detected a URL associated with a link in an message. IT Services Page 15 of 15 Trend Micro OfficeScan Client User Guide

SIMATIC. Process Control System PCS 7 Trend Micro OfficeScan (V8.0; V8.0 SP1) Configuration. Using virus scanners 1.

SIMATIC. Process Control System PCS 7 Trend Micro OfficeScan (V8.0; V8.0 SP1) Configuration. Using virus scanners 1. SIMATIC Process Control System PCS 7 Using virus scanners 1 Configuration 2 SIMATIC Process Control System PCS 7 Trend Micro OfficeScan (V8.0; V8.0 SP1) Configuration Commissioning Manual 08/2009 A5E02634982-01