IBM offers Software Maintenance for additional Licensed Program Products
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1 Announcement ZS , dated October 5, 2010 IBM offers Software Maintenance for additional Licensed Program Products Table of contents 1 Overview 3 Description 1 Key prerequisites 4 Prices 2 Planned availability date 4 Announcement countries At a glance Software Maintenance (SWMA) is an offering which is combining the Software Support with the Software Subscription in providing remote support and updates on the appropriate software product. Overview Software subscription and upgrades as well as remote technical support, known as Software Maintenance (SWMA), are added for Licensed Program Products (LPPs) through the IBM Service Suite or ESA contracts. This lets you integrate hardware and software in one contract. SWMA for these additional LPPs is also available on its own. SWMA is available for all products running on Power System I and System p, including the operating systems ios (formerly known as AS400 and i5 OS) and AIX as well as their accompanying Licensed Product Programs (LPPs) as listed on IBM Supported Product List SWMA always consists of the support and the subscription component. Key prerequisites Software Maintenance for AIX Operating System is a prerequisite to the AIX LPPs, Software Maintenance for i5/os Operating System is a prerequisite to the i5/os LPPs and Software Maintenance for Linux Operating System is a prerequisite to the Linux LPPs. IBM is a registered trademark of International Business Machines Corporation 1
2 Planned availability date Europe Northeast countries: Austria: April 7, 2011 Denmark: April 7, 2011 Finland: April 23, 2011 Germany: December 7, 2010 Ireland: May 11, 2011 Norway: April 23, 2011 Switzerland: March 22, 2011 Sweden: April 7, 2011 United Kingdom: March 4, 2011 Europe Southwest countries: Belgium: March 22, 2011 Cyprus: May 11, 2011 France: March 4, 2011 Greece: April 7, 2011 Israel: May 11, 2011 Italy: March 4, 2011 Luxembourg: March 22, 2011 Netherlands: March 22, 2011 Portugal: April 23, 2011 Spain: March 4, 2011 Central and Eastern Europe, Middle East, and Africa countries: Bulgaria: May 11, 2011 Croatia: May 11, 2011 Czech Republic: March 22, 2011 Egypt: April 7, 2011 Estonia: May 11, 2011 Hungary: April 23, 2011 Latvia: May 11, 2011 Lithuania: May 11, 2011 Pakistan: May 11, 2011 Poland: March 4, 2011 Romania: April 7, 2011 Russia: March 4, 2011 Serbia: May 11, 2011 Slovakia: April 23, 2011 Slovenia: May 11, 2011 South Africa: March 22, 2011 Turkey: March 22, 2011 Ukraine: April 23, 2011 IBM is a registered trademark of International Business Machines Corporation 2
3 Description IBM Software Maintenance (that is the combination of software support and subscription) is now available for additional Licensed Program Products (LPPs). Following is a list of the System p and System i LPPs eligible for this service: Software Maintenance for IBM Systems Director for Power Systems TM (6948-G13) Software Maintenance for DB2 Web Query - Report Broker (6948-E73) Software Maintenance for DB2 Web Query - Software Development Kit (6948- E74) Software Maintenance for IBM Systems Director express edition for Power systems (6948-K04) Software Maintenance for IBM Systems Director standard edition for Power systems (6948-K05) Software Maintenance for IBM Systems Director enterprise edition for Power systems (6948-K06) Software Maintenance for IBM Compliance Expert Express Edition (6948-J51) Software Maintenance for HA Assist for System i (6948-K37) Software Maintenance for PowerHA TM SystemMirror for i Standard Edition (6948- J25) Software Maintenance for PowerHA SystemMirror for i Enterprise Edition (6948- J26) Software Maintenance for System Director VM Control (6948-K36) Software Maintenance for IBM Systems Director Virtualization Manager for AIX and Linux (6948-B83) Software Maintenance for IBM PowerHA Standard Edition (6948-J64) Software Maintenance for IBM PowerHA Enterprise Edition (6948-J65) Software Maintenance for GPFS TM Server (6948-J50) Software Maintenance for GPFS Client (6948-J49) Software Maintenance for AIX Express Edition (6948-K35) Software Maintenance for AIX 5.2 Workload Partition AIX v7 (6948-K70) SWMA offers you three main solutions: Software upgrade entitlement Access to IBM Remote Technical Software Support A single, integrated remote support solution for OS/400, i5/os, AIX, and the LPPs Client benefits Access to cross-european knowledge pool of support specialists Enhanced software availability by delivering timely problem resolution Ability to upgrade to the latest eligible software Flexible and easy way to purchase SWMA, consolidating multiple systems and offering multiyear options in a combined rolling contract Renewal In order to provide you with an ongoing coverage of SWMA, the initial SWMA, sold with the box, has to be renewed in an ESSU or ESA contract prior to the expiry date. (A stand-alone SWMA is also available). If you renew after the expiry of the SWMA, a After Licence Charge may be incurred. In addition, if renewed with the SWMA ESSU and ESA offering in CHIS, you have the possibility to consolidate multiple systems with multi-year options in a single combined rolling contract. IBM is a registered trademark of International Business Machines Corporation 3
4 Prices For pricing information, contact your IBM representative or IBM Business Partner. Announcement countries Europe Northeast countries: Austria Denmark Finland Germany Ireland Norway Switzerland Sweden United Kingdom 1 1 United Kingdom mainland only Europe Southwest countries: Belgium Cyprus France 2 Greece Israel Italy Luxembourg Netherlands Portugal Spain 2 Except overseas territories Central and Eastern Europe, Middle East, and Africa countries: Bulgaria Croatia Czech Republic Egypt Estonia Hungary Latvia Lithuania Pakistan Poland Romania Russia Serbia IBM is a registered trademark of International Business Machines Corporation 4
5 Slovakia Slovenia South Africa Turkey Ukraine Trademarks Power Systems, PowerHA and GPFS are trademarks of IBM Corporation in the United States, other countries, or both. IBM, Power, System p, AIX, i5/os, System i, DB2, Express and OS/400 are registered trademarks of IBM Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM is a registered trademark of International Business Machines Corporation 5
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