DWC-MVH2i4WV MEGApix Outdoor Dome Camera

Transcription

1 DWC-MVH2i4WV MEGApix Outdoor Dome Camera Before installing or operating the camera, please read and follow this manual carefully. 08/18

2 PRECAUTIONS Do not open or modify. Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages. Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages. Be careful when handling the unit. To prevent damages, do not drop the camera or subject it to shock or vibration. Do not install near electric or magnetic fields. Protect the camera from humidity and dust. Protect the camera from high temperature. Be careful when installing near the ceiling of a kitchen or a boiler room, as the temperature may rise to high levels. Cleaning: To remove dirt from the case, moisten a soft cloth with a soft detergent solution and wipe. Mounting Surface: The material of the mounting surface must be strong enough to support the camera. FCC COMPLIANCE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference, when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. WARNING: Changes or modifications are not expressly approved by the manufacturer. 2

3 TABLE OF CONTENTS* Introduction...4 Features...4 Parts...5 Dimensions...6 Inside the Box...7 Installation...8 Network Connection...8 Before Installation...9 Installation...10 Adjusting the Camera s Angle...11 MEGApix 1080p Camera Setup...12 Installing DW IP Finder...12 Using DW IP Finder Network Options...16 Camera Reboot...17 MEGApix 1080p Camera Web Viewer...18 Accessing the Camera s Web Viewer...18 GUI Description...19 First & Second Stream...20 MEGApix 1080p Camera Setup...21 Local Configuration...21 Basic > System Settings Basic > Network Settings Basic > Stream Settings Basic > Image Settings Basic > Security...32 Advanced > Image...33 Advances > Security Advanced > Basic Event Specifications Troubleshooting Warranty...51 Limits & Exclusions

4 FEATURES* 1/2.8 CMOS Image Sensor Real-time 2.1MP Resolution, 1080P at 30fps Dual Codecs (H.264, MJPEG) with Simultaneous Streaming 4.0mm Fixed Lens Smart IR with Intelligent Camera Sync. 100ft Range Smart DNR 3D Digital Noise Reduction Digital Wide Dynamic Range (DWDR) True Day/Night Mechanical IR Cut Filter Auto Gain Control (AGC) Back Light Compensation (BLC) Auto White Balance (AWB) Programmable Privacy Zones Motion Detection Web Server Built-in PoE and DC12V OnVIF Compliant, Profile S IP66 Certified (Weather Resistant) 4

5 PARTS & DESCRIPTIONS* No. Description 1 Mounting Base 2 Horizontal Stand 3 Vertical Stand 4 Bubble 5 Network Interface 6 Power Interface 7 IR LED 8 Lens 9 Black Liner 10 Safety Rope 5

6 DIMENSIONS* 6

7 INSIDE THE BOX * The following items are included with the MEGApix 1080p camera. 1 1 A Drill Template Hole A: for cables routed through the ceiling screw hole 1: for Mounting Base 1 Mounting Template 7

8 NETWORK CONNECTION* There are two ways to power a MEGApix 1080p camera. Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-poe switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch The MEGApix 1080p Camera is PoE-Compliant, allowing transmission of power and data via a single Ethernet cable. PoE eliminates the need for the different cables used to power, record, or control the camera. Follow the illustration below to connect the camera to a PoEenabled switch using an Ethernet cable. 2. Using 12VDC If a PoE injector is not available, use a power adaptor for power transmission and a non-poe switch for data transmission. Follow the illustrations below to connect the camera without a PoE Injector. 8

9 INSTALLATION* Before Starting the Installation Make sure the device in the package is in good condition and all the assembly parts are included. The standard power supply is 12V DC, please make sure your power supply matches with your camera. Make sure all the related equipment is power-off during the installation. Check the specification of the products for the installation environment. Make sure that the wall is strong enough to withstand four times the weight of the camera and the bracket. For the camera that supports IR, you are required to pay attention to the following precautions to prevent IR reflection: Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until the installation is finished. If there is dust or grease on the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol. Make sure that there is no reflective surface too close to the camera lens. The IR light from the camera may reflect back into the lens causing reflection. The foam ring around the lens must be seated flush against the inner surface of the bubble to isolate the lens from the IR LEDS. Fasten the dome cover to camera body so that the foam ring and the dome cover are attached seamlessly. 9

10 INSTALLATION* Installing the Camera 1. Detach the camera s cover dome from the camera s module by unscrewing the three cover dome screws. 2. Use the mounting template or camera itself to mark and drill the holes in the mounting template. 3. Pull wires through and make connections.* 4. Using the three (3) included screws, mount and secure the camera to the wall or ceiling. 5. Secure the camera s cover dome onto the camera base to complete the installation. Cable Opening * NOTE: If necessary, you can route cables through the side opening on the camera s side 10

11 INSTALLATION* Adjusting the Camera s Angle The camera supports 3-axis adjustment. Loosen the tilt adjust screw to adjust the tilt angle [0 ~75 ], hold the black liner to adjust the pan angle [0 ~355 ], and hold the lens to rotate the camera [0 ~355 ]. 11

12 DW IP Finder * Installing DW IP Finder Software DW IP Finder searches for all available Digital Watchdog devices currently connected to your network. 1. Install DW IP Finder to find the MEGApix 1080p camera on your local network. The software can be found on the included User Manual CD. Run DW IP Finder and install onto your PC. 2. When setup is complete, launch DW IP Finder. 3. The software will automatically search your network for all Digital Watchdog supported devices. Your camera will appear as DWC-MVH2i4WV. 4. Double-click on the camera name and select View Camera Website to launch the camera web viewer. *Install the DW IP Finder to a computer located on the same Subnet Mask as the MEGApix 1080p camera. 12

13 DW IP Finder * Using DW IP Finder Software Use DW IP Finder to change the basic settings of your MEGApix 1080p camera, update firmware for multiple cameras simultaneously or connect to your MEGApix 1080p camera. 13

14 DW IP Finder * Using IP Finder Software Use IP Finder to set the connection type and the IP address information for your MEGApix 1080p camera. 1. DHCP: Select DHCP to access the camera within the same internal network. For further explanation on DHCP, please see page Static IP: Select Static to connect to the camera from an external network. For further explanation on Static, please see page 16. *If you change the camera s IP, write down the camera s MAC Address for identification in the future. 14

15 DW IP Finder * DHCP The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP and your MEGApix 1080p camera is set to DHCP, IP Finder will automatically find and set your MEGApix 1080p camera to correspond with your network requirements. Static Static IP addresses are recommended when using a network that does not support DHCP or when setting your device to be accessed externally via the internet. If Static is selected, you must manually enter the correct network settings for your MEGApix 1080p camera. The settings will correspond with your network. To set your camera to a static IP address, we recommend that you (1) setup the camera to DHCP, (2) allow it to configure itself according to your network, and (3) change the settings to a static IP address. 1. To set your MEGApix 1080p camera to Static, highlight the desired device from the search results list, and click on Configuration. In the Network Configuration window, make sure Static is selected. 2. Enter the following information: IP Address, Netmask, Gateway, and Preferred DNS. 3. Click Apply and Reboot to save all changes. 15

16 DW IP Finder * Upgrading Cameras using the DW IP Finder Use the DW IP Finder to perform firmware upgrade to all your MEGApix 1080p cameras from one convenient location. 1. Press the Firmware button. 2. In the Firmware Upload section, browse and select the appropriate firmware file to use. 3. Select all the cameras you would like to upgrade. You can select multiple cameras by clicking on multiple camera models while holding down the Ctrl button*. 4. Click Update Cameras. 5. The system will indicate if the upgrade was successful or not for each camera. 6. When all cameras have been upgraded, restart the cameras to apply the new firmware. 7. Allow up to 60 seconds for the cameras to reboot and press the Search button. If the cameras reappear in the IP Finder the reboot is complete and the camera is ready. 16

17 CAMERA REBOOT* Resetting the Camera Press RESET for about 10s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port No., etc. The following are the default network settings. IP Mode IP Address DHCP X.X Subnet Mask Gateway X.X HTTP Port 80 RTSP Port 554 * Frequent use may cause system error. 17

18 Remote Video Monitoring Via Internet Explorer Monitor and configure the MEGApix 1080p camera through a built-in web viewer. 1. Type the IP address of the camera in an Internet Explorer window. Example: (Factory Default) 2. Enter Username and Password (Default: Username: admin Password: admin) 3. The web browser may ask to install the camera s plug-in in order to view video. Once it has been installed, Internet Explorer will display video images from the camera. System Requirements: Operating System: Microsoft Windows XP SP1 and above / Vista / Win7 / Server 2003 / Server bits CPU: Intel Pentium IV 3.0 GHz or higher RAM: 1G or higher Display: resolution or higher Web Browser: Internet Explorer 6.0 and above Apple Safari 5.02 and above Mozilla Firefox 3.5 and above Google Chrome8 and above * The camera currently does not support 64-bit Google Chrome view. 18

19 GUI Description Monitor and configure the MEGApix 1080p camera through a built-in web viewer. 1. Live video display- This is the region for live video stream from the camera. 2. Setup- Setup the camera s Video, Network, Events, System etc. 3. Stream Selection- Select a stream to display it in the viewing area. 4. Full Screen- Expand the camera s view into full screen. To exit full screen view, press the Esc button. 5. Menu options such as PTZ will be disabled for cameras that do not support those functions. Video Display Setup Menu Stream Selection Full Screen View 19

20 First Stream & Second Stream Configure up to two (2) stream settings for monitoring and recording. On the main monitoring page, user can view the camera with the First Stream settings or secondary Stream settings. The camera supports the setup of up to two (2) different streams with different resolution, and FPS for maximum network control. Select which stream to view in the camera s main menu by selecting one of the options from the drop-down menu. Streams that are not enabled in the Streams Setup page will not appear in the drop-down menu. For Setup Stream Settings, refer to page 28. Stream Selection 20

21 SETUP > LOCAL CONFIGURATION Setup the camera s Protocol and Live Performance Options. Protocol: On this page, you can update the camera s streaming protocol. By default, the camera is set to TCP. TCP: Ensures complete delivery of streaming data and better video quality. Real-time transmission may be affected. UDP: Provides real-time audio and video streams. MULTICAST: Select this option when Enable Multicast Discovery is checked in the Network setup page. See page 25 for more information. HTTP: Allows the same quality as of TCP without setting a specific ports for streaming under some network environments. Live View Performance: You can adjust the live streaming from the camera. Select between the shortest delay or Auto. If auto is selected, buffering may occur when the network bandwidth is limited. 21

22 SETUP > BASIC CONFIGURATION > SYSTEM > DEVICE INFORMATION View the camera s basic information. Device Name: You can rename the camera as needed. By default, the camera s model will be the camera s name. Model: Displays the camera s model name (DWC-MVH2i4WV) Firmware and Encoding Version: View the camera s current firmware and encoding versions. To update the camera s firmware, see page 24 Maintenance. Number of Channels: Displays the camera s number of channels. 22

23 SETUP > BASIC CONFIGURATION > SYSTEM > TIME SETTINGS Set the camera s date and time. It is recommended to set the camera s date and time during the first time you operate the camera to avoid time zone confusions on recorded data. Time Zone: Select the appropriate time zone from the drop-down options. Time Sync.: The camera can be set to synchronize its date and time with an external time sync server or you can set the camera s date and time manually. NTP Sync: If selected, enter the URL and port information for the time server you wish to use. The camera will contact the server in the time intervals set in the Interval value (in seconds) and synchronize its time and date with the server. Manual Time Sync: If selected, enter manually the time and date for the camera. You can also select to synchronize the camera s date and time with the current computer. 23

24 SETUP > BASIC CONFIGURATION > SYSTEM > MAINTENANCE Use this menu option to reboot the camera, reset and update firmware. The maintenance menu tab allows you to conveniently reboot the camera, reset the settings and update the camera s firmware. Reboot: power cycle the camera. Please note. If the camera s network settings are set to DHCP, the camera s IP address may change after boot up. Restore: All settings except for the network and user information will be reset to its factory default. Default: All settings, including the network and user settings will be reset. Firmware Update: To update the camera s firmware: 1. Select firmware or firmware directory to locate the upgrade file. a. Firmware: Locate the exact path of the upgrade file. b. Firmware Directory: Only the directory the upgrade file belongs to is required. 2. Click the Browse button and select the firmware file and press the Upgrade button. Please note that the upgrade may take up to ten (10) minutes. Do not disconnect the camera s power supply during the upgrade process. Once the firmware upgrade is complete, the camera will reboot. 24

25 SETUP > BASIC CONFIGURATION > NETWORK > TCP/IP Use this menu option to setup the camera s network settings. Set the camera s IP address, subnet mask, gateway and DNS server information. If applicable, you can also setup the camera for multicast. NIC Type: Select the network card associated with the camera. The default value is Auto. DHCP: Check if you are using a DHCP network and wish for the camera to obtain all the network settings automatically from the DHCP server. If this box is checked, the fields for the network settings below will not be editable. If you wish to enter the camera s network settings manually, make sure the DHCP is unchecked and enter the following information: IPv4 / IPv6: If necessary you can setup both IPv4 and IPv6 network settings IP Address Enter an IP address for the camera Netmask default is Gateway This is your router s external IP address. This address is used when accessing the camera remotely from outside the network. The router will channel the data request to the appropriate port associated with the camera. 25

26 SETUP > BASIC CONFIGURATION > NETWORK > TCP/IP Use this menu option to setup the camera s network settings. Set the camera s IP address, subnet mask, gateway and DNS server information. If applicable, you can also setup the camera for multicast. MAC Address: shows the camera s mac address. MTU: If applicable, you can enter the MTU setting value. The valid value range of MTU is 1280 ~ Multicast Address: If you are using the Multicast protocol, you can enter a separate multicast address. The Multicast sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address. Before utilizing this function, make sure the Multicast function is enabled on your router. Enable Multicast Discovery: Check the checkbox of Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN. DNS Server Enter a DNS address. The Domain Name Server translates a web addresses to an IP addresses. You can enter up to two (2) servers. Once all settings are adjusted, save all changes. The camera will reboot to apply the new network settings. 26

27 SETUP > BASIC CONFIGURATION > NETWORK > PORT Use this menu option to adjust the camera s network ports as needed. Set the HTTP port, RTSP port, HTTPS port and server port of the camera. HTTP Port: The default port number is 80, and it can be changed to any port No. which is not occupied. RTSP Port: The default port number is 554 and it can be changed to any port No. ranges from 1024 to HTTPS Port: The default port number is 443, and it can be changed to any port No. which is not occupied. Server Port: The default server port number is 8000, and it can be changed to any port No. ranges from 2000 to Once all settings are adjusted, save all changes. The camera will reboot to apply the new port settings. 27

28 SETUP > BASIC CONFIGURATION > STREAM SETTINGS Use this menu option to adjust the camera s first and second streams. The camera supports two simultaneous streams. The main stream is usually for recording and live viewing with good bandwidth, and the secondary stream can be used for live viewing when the bandwidth is limited. Stream Type: Select the first (main) stream or Secondary stream. The one selected will be the one you can adjust the settings for. The main stream is usually for recording and live viewing with good bandwidth, and the secondary stream can be used for live viewing when the bandwidth is limited. Resolution- Set Resolution for each stream. The better the resolution, the more bandwidth it will require to stream images. Bitrate Type: Set the bitrate type as variable or constant. Video Quality: If the bitrate is set to variable, set the camera s video quality. Frame Rate- Select from 1/16fps to 30fps. The camera is set by default to 30fps. The frame rate describes the frequency at which the video stream is updated. A higher frame rate is preferred when there is movement in the video stream, as it maintains image quality. 28

29 SETUP > BASIC CONFIGURATION > STREAM SETTINGS Use this menu option to adjust the camera s first and second streams. The camera supports two simultaneous streams. The main stream is usually for recording and live viewing with good bandwidth, and the secondary stream can be used for live viewing when the bandwidth is limited. Max Bitrate: Set the max. bitrate to 32 ~ Kbps. The higher the value, the higher the video quality. However, higher max bitrate will require higher bandwidth. Video Encoding: Select the type of compression to use when outputting the video. The compression type affects the image quality, bandwidth, and file size of saved images. MJPEG, the lowest Compression type, will provide the highest image quality, but also will cause the image size to be the largest, and take up the most bandwidth. H.264 Baseline Profile is the default codec. The main stream is set by default to H.264. The secondary stream can be set to either H.264 or MJPEG. I-Frame Interval: Set the I-Frame intervals from 1 ~

30 SETUP > BASIC CONFIGURATION > IMAGE > DISPLAY SETTINGS Use this menu option to adjust the camera s view. The camera s image can be adjusted according to the lighting environment in which it is installed. If necessary, use this menu to adjust the camera s Day/Night settings, exposure, DNR, etc.. Switch Day and Night: Day/Night scheduled-switch configuration allows you to set separate camera parameters for day and night switch, guaranteeing image quality in different illumination. 1. Set the start and end time for the switch schedule. 2. Click Common tab to configure the common parameters applicable to the day and night modes. 3. Click the Day tab to configure the parameters applicable for day mode. 4. Click the Night tab to configure the parameters applicable for night mode. Image Settings: a. Brightness ranges from 1~100. Default value is 50. b. Contrast ranges from 1~100. Default value is 50. c. Saturation describes the colorfulness of the image color. Range from 1~100. Default 50. d. Hue describes the warmth of the colors of the image. Ranges from 1~ 100. The higher the number, the camera s image will use warmer tones. The lower the number, the camera s image will use cooler color tones. Default is 50. d. Sharpness describes the edge contrast of the image. Ranges from 1~ 100, and the default is

31 SETUP > BASIC CONFIGURATION > IMAGE > DISPLAY SETTINGS Use this menu option to adjust the camera s view. The camera s image can be adjusted according to the lighting environment in which it is installed. If necessary, use this menu to adjust the camera s Day/Night settings, exposure, DNR, etc.. Exposure Settings a. Iris Mode: This camera is equipped with a fixed 4.0mm lens. Therefore the Iris mode is set to manual by default. b. Exposure Time: Select the shutter speed from 1/3~1/ The default is 1/30. c. Gain Day/Night Settings: Select the day/night switch mode, and configure the smart IR settings from this option. a. Day/Night Settings: Day: the camera stays in day mode. Night: the camera stays in night mode. Auto: the camera switches between the day night mode according to the level of light in the scene. If Auto is selected, adjust the sensitivity and filter time. The sensitivity ranges from 0~7. The higher the value is, the easier the camera will switch modes. The filtering time refers to the time between the day/night switch. Set it from 5s to 120s. Schedule: Set the start time and end time for the day/night duration. b. Smart IR: Adjust the power of the IR LED, providing a clear image that is not overexposed or too dark. 31

32 SETUP > BASIC CONFIGURATION > IMAGE > DISPLAY SETTINGS Use this menu option to adjust the camera s view. The camera s image can be adjusted according to the lighting environment in which it is installed. If necessary, use this menu to adjust the camera s Day/Night settings, exposure, DNR, etc.. Backlight Settings a. BLC Area: If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC compensates light to the object in the foreground to make it clear. If enabled, select the area in the camera s view to apply the BLC mask. Select from: Up, Down, Left, Right and Center. b. WDR: Wide Dynamic Range can be used when there is a high contrast of the bright area and the dark area of the scene. White Balance: This gives the camera a reference to true white. White Balance is used to make colors appear the same in the Field of View (FoV) no matter what is the light temperature of the light source. Select form the available drop-down menu options. 32

33 SETUP > BASIC CONFIGURATION > IMAGE > DISPLAY SETTINGS Use this menu option to adjust the camera s view. The camera s image can be adjusted according to the lighting environment in which it is installed. If necessary, use this menu to adjust the camera s Day/Night settings, exposure, DNR, etc.. Noise Reduction a. Digital Noise Reduction: Control the level of noise in the image. If enabled, adjust the level of noise reduction. b. Noise Reduction Level: Set the DNR level from 0~100, and the default value is 50. Video Adjustment: a. Mirror: It mirrors the image so you can see it inversed. Left/Right, Up/Down, Center, and OFF are selectable b. Rotate: To make a complete use of the 16:9 aspect ratio, you can enable the rotate function when you use the camera in a narrow view scene. When installing, turn the camera 90 degrees or rotate the 3-axis lens to 90 degrees, and set the rotate mode on. You will get a normal view of the scene with 9:16 aspect ratio. c. Video Standard: 50 Hz and 60 Hz are selectable. Choose according to the different video standards. 33

34 SETUP > BASIC CONFIGURATION > SECURITY > USER Use this menu option to add, edit, or delete users. The camera can be accessed by different user levels, with different permissions and access to allow for maximum security, preventing people from accessing the camera s sensitive information. The admin user cannot be deleted and you can only change the admin password. To add a user: 1. Click the Add button. 2. Enter a username and password for the new user. 3. Set the user s Access level. Select from: a. Operator: granted access to the camera s advanced settings b. User: granted basic access to the camera s video and information. 4. Check the box next to each permission granted to this user. To edit a user: 1. Select a user from the use list. 2. Click Modify. 3. Adjust the necessary permissions or password. 4. Click OK to save. To delete a user: 1. Select a user from the use list. 2. Click Delete. 3. Click OK to confirm. 34

35 SETUP > ADVANCED CONFIGURATION > IMAGE > PRIVACY MASK This menu allows you to setup privacy masks over sensitive regions of the camera s FoV. Privacy mask enables you to cover certain areas on the live video to prevent certain spots in the surveillance area from being live viewed and recorded To add a privacy mask: 1. Check the Enable Privacy Mask button. 2. Click on the Draw Area button. 3. Click and drag the mouse in the live video window to draw the mask area. You can draw up to four (4) masks. 5. Click Stop Drawing to finish drawing 6. Click Clear All to clear all of the areas you set without saving them. 35

36 SETUP > ADVANCED CONFIGURATION > SECURITY> AUTHENTICATION This menu allows you to setup a secured live stream from the camera. This advanced feature adds a layer of security to the camera s RTSP stream. If you disable the RTSP authentication, anyone can access the video stream using the RTSP protocol via the IP address. Select the RTSP Authentication type from the drop-down list to enable or disable the RTSP authentication. Click Save to save the settings. 36

37 SETUP > ADVANCED CONFIGURATION > SECURITY> ANONYMOUS VISIT This setup allows user with no user name and password to access the camera. By permitting the Anonymous Live View function, you may enable others to access your camera and view live images without providing login credentials. Select to enable or disable the anonymous visit function from the drop-down menu options. If enabled, an Anonymous option will be added to the login screen. To use the Anonymous login feature, check the box next to Anonymous and click on the Login button. There will be no need to enter a username or password and you will be able to view live streaming from the camera. NOTE: It is critical when permitting the Anonymous "Live View" function to ensure that your camera's field of view does not impact the privacy of individuals whose images might be captured without authorization. 37

38 SETUP > ADVANCED CONFIGURATION > SECURITY> IP ADDRESS FILTER Use this menu to filter what IP addresses are forbidden or permitted to access the camera. This function allows you to control the access to your camera by entering specific IP addresses to the list of permitted or prohibited addresses. To use the IP Address Filter: 1. Check the box next to Enable IP Address Filter. 2. Select the type of IP address you are about to input as Forbidden or Allowed. 3. Click on the Add button and enter the IP address. 4. The IP address will be added to the table below. To modify an IP Address: 1. Click on the IP address from the table. 2. Click on the Modify button. Adjust the necessary parameters and click Save. To delete an IP Address from the list: 1. Click on the IP address from the table. 2. Click on the Delete button. 38

39 SETUP > ADVANCED CONFIGURATION > SECURITY> SECURITY SERVICE Use this menu to enable the remote login, and improve the data communication security. The camera provides the security service for better user experience. Check the checkbox for Enable SSH to enable data communication security. Check the checkbox for Enable Illegal Login Lock to lock the camera if you input the incorrect user name or password for 5 continuous tries. Note: If the device is locked, you can try to login to the device after 30 minutes, or reboot the device first. 39

40 SETUP > ADVANCED CONFIGURATION > BASIC EVENT> MOTION DETECTION Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered. To set the motion detection Area: Check the checkbox of Enable Motion Detection. Select to enter Normal or Expert Configuration mode from the drop-down menu. a. Normal: use the camera s grid system to select which areas to enable motion detection for. 1. To set the motion detection zone, click on the Draw Area. Click and drag the mouse on the preview screen to draw the motion detection area. 2. You can adjust the sensitivity levels using the Sensitivity bar. The higher the number, the camera will be more sensitive to motion. b. Expert: use the expert mode to configure the sensitivity and proportion of object on area of each area for different day/night switch. See next page for setup information. 40

41 SETUP > ADVANCED CONFIGURATION > BASIC EVENT> MOTION DETECTION Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered. Expert mode: use the expert mode to configure the sensitivity and proportion of object on area of each area for different day/night switch. Day/Night Switch OFF 1. Draw the detection area as in the normal configuration mode. Up to 8 areas are supported. 2. Select OFF for Switch Day and Night Settings. 3. Select the area by clicking the area number. 4. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area. 5. Click Save to save the settings. 41

42 SETUP > ADVANCED CONFIGURATION > BASIC EVENT> MOTION DETECTION Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered. Expert mode: use the expert mode to configure the sensitivity and proportion of object on area of each area for different day/night switch. Day/Night Auto-Switch 1. Draw the detection area as in the normal configuration mode. Up to 8 areas are supported. 2. Select Auto-Switch for Switch Day and Night Settings. 3. Select the area by clicking the area number. 4. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in the daytime. 5. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area at night. 6. Click Save to save the settings. 42

43 SETUP > ADVANCED CONFIGURATION > BASIC EVENT> MOTION DETECTION Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered. Expert mode: use the expert mode to configure the sensitivity and proportion of object on area of each area for different day/night switch. Day/Night Scheduled-Switch 1. Draw the detection area as in the normal configuration mode. Up to 8 areas are supported. 2. Select Scheduled-Switch for Switch Day and Night Settings. 3. Select the start and end time for the switch timing. 4. Select the area by clicking the area number. 5. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area in daytime. 6. Slide the cursor to adjust the sensitivity and proportion of object on the area for the selected area at night. 7. Click Save to save the settings. 43

44 SETUP > ADVANCED CONFIGURATION > BASIC EVENT> MOTION DETECTION Motion detection detects the moving objects in the configured surveillance area, and a series of actions can be taken when the alarm is triggered. You can setup a schedule when motion detection will be activated. Click Edit to edit the arming schedule. Choose the day of the week you want to set the arming schedule. Click on the clock icon to set the start and end time when motion detection will be activated for the selected day. You can copy the schedule to other days by checking the boxes next to the days and pressing the Copy button. Click OK to save the settings. Note: The time of each period cannot be overlapped. Each day can have up to 8 different schedules. 44

45 IMAGE Image Sensor Minimum Scene Illumination Focal Length Lens Type IR Distance OPERATIONAL 1/2.8 progressive scan CMOS F1.2 (30IRE): 0.01 Lux [Color] (AGC ON) F1.2 (30IRE): 0.00 Lux [B/W] 4.0mm 85 Angle of View Fixed Lens 100ft Smart IR Shutter Speed 1/3s ~ 1/100000s Smart DNR Digital Noise Reduction White Balance BLC (Back Light Compensation) Digital Wide Dynamic Range (DWDR) Day and Night Privacy Zones NETWORK LAN Video Compression Type Off/ On AWB, Locked WB, Fluorescent Lamp, Incandescent Lamp, Warm Light, Natural Light Off/ On Off/ On Auto/ Day (Color)/ Night (B/W) 4 Privacy Masks Compliance 10/100 LAN H.264, MJPEG Resolution 1920 x 1080 Frame Rate Stream Capability IP SPECIFICATIONS* Protocol Maximum User Access ONVIF Conformance Web Viewer 50Hz: 25fps ( ), 25fps (1280 x 720) 60Hz: 30fps ( ), 30fps (1280 x 720) Simultaneous Streaming in different resolutions, rate, and codecs IPv4, IPv6 TCP/IP, ICMP, HTTP, HTTPS, FTP, DHCP, DNS, DDNS, RTP, RTSP, RTCP, PPPoE, NTP, UPnP, SMTP, SNMP, IGMP, 802.1X, QoS, IPv6, Bonjour 32 Users Yes OS: Windows 7 or higher, Browser: Internet Explorer, Google Chrome (32-bit) 45

46 SPECIFICATIONS* ENVIRONMENTAL Operating Temperature Operating Humidity IP Rating Other Specifications Electrical -30 C ~ 60 C (-22 F ~ 140 F) Less than 90% (Non-Condensing) IP66 Certified (Protects against dust and high pressure water) CE, FCC, RoHS Power Requirement DV12V, PoE [IEEE802.3af, Class 2] Power Consumption Mechanical Housing Material Dimensions Weight LED Off: 5W, 416mA LED On: 7W, 583mA Aluminum Die-Casting 4.4 x 3.2 Inch (111 x 82mm) 1.1 lbs (500 gr) 48

47 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can t find my MEGApix 1080p camera on the IP Finder software. Is the PoE cable connected properly? Make sure cable is tightly connected at both ends. It should make a click sound when connected properly. Make sure cable is intact and there are no cuts or exposed wires. If Yes, are the camera s LED light turned on and blinking? The camera s LED lights indicate that the camera is powered on. Blinking LED light indicate that the camera has finished booting up and is transmitting data. If Yes, is the internet working properly? Make sure you can connect to the internet with other devices on the network (ex. Your Computer). Your internet could be temporarily down. If Yes, if using a power adaptor, does it meet camera s power requirements? Power Requirements: DC 12V, POE IEEE 802.3af, Class 3 PoE, LED Off: 5W, 416mA, LED On: 7W, 583mA If Yes, if using PoE Switch, is it connected to a proper internet outlet and operating properly? Make sure the PoE Switch is connected to a router/modem and the ports that have devices connected to them have a green LED on. If Yes, is the computer on the same network as the MEGApix 1080 camera? Camera and computer should be connected to the same router. Contact your network administrator if you have more than one network available. If Yes, try pinging the IP camera s default IP address From your desktop, go to Start > Programs > Accessories > Command Prompt. Type ping and press Enter. If you get the message Request timed out, camera is not connected. Camera is connected if you get data. If Yes, try connecting the camera to a different port in the PoE Switch. That specific Switch Port may be damaged or currently not working properly. If Yes, try resetting the camera to default settings. Press the 2 buttons in the back together and hold for 5 seconds. The camera will return to factory default with default IP address If your network supports DHCP, the camera will be found using the IP Finder software with an IP address that matches your network s requirements. 47

48 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can t connect to my MEGApix 1080p camera through the Web Browser Are the camera s LEDs on and blinking? The camera s LED indicates the camera is On. If the LED blinks, the camera has finished booting up and is transmitting data. If Yes, is the internet working properly? Make sure you connect to the internet with other devices on the network (ex. Your Computer). Your internet could be temporarily down. If Yes, is the computer on the same network as the IP camera? Camera and computer should be connected on the same router. Contact your network administrator if you have more than one network available. If Yes, try pinging the MEGApix 1080p camera s IP address as it appears on the IP finder. From your desktop, go to Start > Programs > Accessories > Command Prompt. Type ping followed by the camera s IP address; then, press Enter. If you get the message Request timed out, camera is not connected. If you get data back, that means the camera is connected. If Yes, try connecting the camera, to a different port in the PoE Switch. That specific Switch Port may be damaged or currently not operating properly. If Yes, check your security settings on your internet browser. Try adding the camera s IP address to the trusted sites list in your Internet Options. *Setup may vary depending on the browser you use. 48

49 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can t see the live video of my MEGApix 1080p camera. Are you trying to view the camera s video from an Internet Explorer browser? Make sure you have the minimum PC requirements to view the camera. *See below for more information. If Yes, did you install all required ActiveX files? When you connect to your MEGApix 1080p camera for the first time, your browser will ask you to install ActiveX. Make sure your Web Browser s security settings do not block pop-up windows and allows ActiveX files to be installed and used. *Setup may vary depending on the browser you use. If Yes, make sure nothing is blocking the camera s lens. Please note that the camera currently does not support a Google Chrome 64-bit web viewer. Web Viewer Specifications Minimum Requirements for PC CPU Intel P4 2.0GHz Dual Core RAM More than 1GB HDD 200 GB Required for Saving Clip Image OS Microsoft Windows XP or Higher Resolution Higher than 1024X768p 49

50 TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. Setting the IP Address for your PC Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera. If the MEGApix 1080p camera is connected to a DHCP network and the camera s IP Configuration Mode is set to DHCP, the server will automatically assign an IP address to the camera. If the camera is using DHCP, the default IP address will be , and the default subnet mask will be The MEGApix 1080p camera can also connect to the web viewer using a static IP address. This will allow you to set your own IP address manually. Setup the Network Protocol on your PC. 1. Go to Network icon on your PC. 2. Right-click and select Properties. 3. Double-click Local Area Connection. 4. Click Properties. 5. Double-click Internet Protocol Version 4 (TCP/IPv4). 6. Select Obtain an IP address automatically to set the computer to a dynamic IP address, or select Use the following IP address to set the computer to a static IP address. 7. If the option Use the following IP address has been selected, setup the IP address as The last three digits should be a number between 1 and

51 WARRANTY INFORMATION* Digital Watchdog (referred to as the Warrantor ) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge. Parts: In addition, the Warrantor will supply replacement parts for the initial two (2) years. To obtain warranty or out of warranty service, please contact a technical support representative at Monday through Friday from 9:00AM to 8:00PM EST. A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered. This warranty only covers failures due to defects in materials and workmanship which arise during normal use. This warranty does not cover damages which occurs in shipment or failures which are caused by products not supplied by the Warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustments of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God. 51

52 LIMITS & EXCLUSIONS* There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights from vary from state to state. If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 5436 W Crenshaw St Tampa, FL Service calls which do not involve defective materials or workmanship as determined by the Warrantor, in its sole discretion, are not covered. Cost of such service calls are the responsibility of the purchaser. 52

53 Headquarters Office: 5436 W Crenshaw St, Tampa, FL Sales Office: Bloomfield Ave., Cerritos, California, USA PH: FAX: technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ (866) International 1+ (813) French Canadian 1+ (514) Technical Support Hours: Monday-Friday 9:00am to 8:00pm Eastern Standard Time