Sculpture CL750A GO. You can find the most up-to-date user guide at

Transcription

1 Sculpture CL750A GO You can find the most up-to-date user guide at User guide online on your smartphone or tablet: Download the Gigaset Help app

2 Gigaset GO: For the fixed line network with a future Make telephony at home flexible with this Gigaset GO phone. There are three connection alternatives, as well as all the GO functions. Making calls using the analogue fixed line network Connect the phone to your analogue fixed line connection (PSTN). Plug the phone cable into the fixed line connection. You can then Use the analogue line to make phone calls Use the integrated answer machine Use the other functions of your Gigaset phone (directory, call lists etc.) Making calls over the Internet Connect the phone to a router. In this case, ignore the phone cable and plug the network cable into a LAN connection on your router. Register the phone with your internet telephony provider (IP). With this connection, you can Make two calls at the same time Assign a separate number to each handset Make calls using different telephony providers Set up three answer machines with individual recording and advisory texts Use the other functions of your Gigaset phone (directory, call lists etc.). Making calls using the analogue fixed line network and over the Internet If you have both an analogue fixed line connection and an Internet connection, you can use the functions of both connections, e. g. make a fixed line call and two Internet calls at the same time. New functions of the Gigaset GO phones In addition to the functions of previous analogue or IP phones, Gigaset GO phones also offer further new options: Make calls between Gigaset GO phones across the world free of charge via Gigaset.net Display online services information, e. g. weather tickers or ebay messages Use online directories (not available in all countries) Use cloud services and smartphone apps for connecting between fixed line network phones and smartphones: e. g. receive notifications on your smartphone if there is an incoming call or a voice message on the GO phone at home or transfer smartphone contacts to the GO phone The range of functions is constantly updated. Further information about Gigaset GO can be found at 2

3 Contents Contents Overview Handset Base station Set-up (overview) Using the user guide effectively Safety precautions Getting started Handset Base station Setting up an IP account Using the telephone Getting to know your telephone Making calls Making calls via the Internet (VoIP) Provider-specific functions (network services) Message lists Call lists Directories Local handset directory Online directories Gigaset.net directory Answer machine Local answer machine Network mailbox Set fast access for the answer machine Additional functions Calendar Alarm clock Baby monitor ECO DECT Protection against unwanted calls SMS (text messages) notifications Info Centre Expanding the functionality of the telephone Multiple handsets Repeater Operation with a PABX

4 Contents Adjusting the telephone settings Handset System Internet telephony (VoIP) Web configurator Appendix Service (Customer Care) Manufacturer's advice Technical data Display icons Menu overview Index Open Source Software Not all functions described in the user guide are available in all countries or from all network providers. 4

5 1 2 A INT1 Calls Calendar

6 Overview Overview Handset 1 Display 2 Status bar ( p. 123) Icons display current settings and operating status of the telephone 3 Display keys ( p. 20) 4 Message key ( p. 34) Access to the call and message lists; Flashes: new message or new call 5 End call key, On/off key End call; cancel function; Go back one menu level Press briefly Return to idle status Press and hold Switch the handset on/off (in idle status) 6 Hash key Lock/unlock the keypad (in idle status) Toggle between upper/lower case and digits (when inputting text) Insert a dialling pause Press and hold Press and hold Press briefly Press and hold 7 Recall key Consultation call (flash) Press and hold 8 Microphone 9 Star key Switch between pulse dialling/ Press briefly tone dialling (during existing connection) Open special characters table Press briefly (when inputting text) 10 Key 1 Select answer machine/ network mailbox Base station Press and hold 11 Talk key / Handsfree key Accept call; dial number displayed; switch between receiver and handsfree mode; send SMS (when composing an SMS) Open the redial list Press briefly Start dialling Press and hold 12 Control key / menu key ( p. 19) A Registration/paging key Locate a handset (paging); Press briefly Show IP address on handset Register handset Press and hold Illuminated: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection 6

7 Set-up (overview) Set-up (overview) Fixed line network and Internet telephony Setting up the handset for use Connecting the base to the mains power supply Fixed line network telephony Connecting the base to the analogue telephone network Internet telephony (IP) Connecting the base to a router Setting up an IP account Press the Message key on the handset or use the web configurator on a PC/tablet Done! GO functions Connect the base to router Download apps onto your smartphone (e.g. Gigaset elements, Gigaset ContactsPush) Register your phone with Gigaset elements 7

8 Using the user guide effectively Using the user guide effectively Icons Warnings, which, if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information. Keys Talk key / Handsfree key or and End call key Number / letter keys to Star key / Hash key Message key / Recall key Control key rim / centre Display keys, e. g. OK, Back, Select, Change, Save Procedures Example: Switching Auto answer on/off Illustration in the user guide:... use to select Settings OK Telephony OK Auto Answer Change ( = on) Step Follow this procedure When in idle status press the centre of the control key. The main menu opens. OK Telephony OK Navigate to the icon using the control key. Select OK to confirm. The submenu Settings opens. Select the Telephony entry using the control key. Select OK to confirm. The submenu Telephony opens. Auto Answer The function to switch Auto answer on/off appears as the first menu item. Change Select Change to activate or deactivate. Function is activated /deactivated. 8

9 Safety precautions Safety precautions Read the safety precautions and the user guide before use. The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls. Emergency numbers cannot be dialled if the keypad/display lock is activated! Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms. Use only the power adapter indicated on the device. Use only the cables supplied for fixed line and LAN connection and connect these to the intended ports only. Use only rechargeable batteries that correspond to the specification (see "Specifications"). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced. Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services. Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury to hands and face. Send the device to our Service department to be repaired. Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing. The phone may cause interference in analogue hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier. Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Specifications"). 9

10 Getting started Getting started Contents of the package One base station, One power adapter for the base station, One phone cable, One LAN cable, One handset, One charging cradle including power adapter, One battery cover, Two batteries, One user guide Models with multiple handsets, per handset: One handset, One charging cradle including power adapter, Two batteries and one battery cover The base station and charging cradle are designed for use in closed, dry rooms within a temperature range of +5 C to +45 C. The device's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out. Never expose the telephone to heat sources, direct sunlight or other electrical devices. Protect your telephone from moisture, dust, corrosive liquids and vapours. 10

11 Handset Handset Connecting the charging cradle Insert the jack of the power adapter into the power supply on the bottom of the charging cradle 1, turn it backwards and click into place. Run the cable through one of the cable channels 2. Plug the power adapter into the power socket 3. To remove the plug from the charging cradle again: Disconnect the power adapter from the mains power supply. Turn the jack forwards (unlock) and remove Setting up the handset for use The display is protected by a plastic film. Inserting the batteries Please remove the protective film! Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type. Insert the batteries (for correct +/- direction, see diagram). Close the battery cover and apply pressure until it clicks into place. 11

12 Handset To re-open the battery cover: Reach into the recess and lift the cover. Charging the batteries Charge the batteries fully prior to first use in the charging cradle. The batteries are fully charged when the power icon disappears from the display. 7.5h Batteries may heat up during charging. This is not dangerous. After a time, the charge capacity of the battery will decrease for technical reasons. Handsets contained in the package have already been registered to the base. In the event that a handset is not registered however, (indicated by "Please register handset"), register the handset manually ( p. 76). Changing the display language You can change the display language, if the telephone has been set to an incomprehensible language. Press the centre of the control key. Press the keys and slowly and successively... the language settings display appears, the set language (e. g. English) is highlighted ( = selected). Selecting a different language: Press the control key, until Deutsch English Francais the desired language is highlighted on the display, e. g. Francais press the key on the right directly underneath the display to activate the language. To revert to idle status: Press and hold the End call key 12

13 Base station Base station Connecting to the mains power supply Insert the power cable of the power adapter into the upper connection socket 1 at the rear of the base station. Push both cables into the appropriate cable channels 2. Insert the power adapter into the power socket Only use the supplied network cable. The network cable must always be connected in order to function, as the phone will not operate without a power supply. Connecting to the analogue fixed line network Insert the phone cable into the lower connection socket 1 at the rear of the base station. Push both cables into the appropriate cable channels 2. Insert the phone cable into the fixed line network connection Only use the supplied phone cable. The pin connections of phone cables may vary ( p. 57). You can now use your phone to make calls via the fixed line network and you can be reached on your fixed line network number. An answer machine in the base station is set with a pre-recorded announcement in answer and record mode ( p. 45). Connecting to the Internet You will need to connect the phone to the Internet for Internet telephony (IP) and access to the Internet and home network and Gigaset GO functions. For connecting to the Internet: a router connected to the Internet. For Internet telephony: a broadband Internet connection (e.g. DSL) with a flat rate. 13

14 Setting up an IP account Connecting the base to a router Insert a jack from the Ethernet cable supplied into the LAN connection socket at the side of the base station 1. 2 Insert the second jack of the Ethernet cable into an LAN connection 1 socket on the router 2. As soon as the cable between the telephone and the router is plugged in and the router is switched on, the key on the front of the base station lights up (paging key). The phone is now connected to the Internet. In order to be able to use all Gigaset GO functions, you may need to install apps on your smartphone and apply settings in the phone's web configurator, e.g. registering your phone with Gigaset elements. Further information about the settings web configurator Further information about Gigaset GO can be found at Data protection notice When the device is connected to the router, it will automatically contact the Gigaset Support Server. It will send the following device-specific information daily: Serial number/item number MAC address Private IP address for the Gigaset in the LAN/its port numbers Device name Software version On the support server, this information is linked to the existing device-specific information: Gigaset.net phone number System-related/device-specific passwords Further information about the data stored in relation to the Gigaset.net Service can be found at: Setting up an IP account So that you are able to make calls via the Internet (VoIP), you must have at least one IP account with an Internet telephony provider. You can register using the access data that you receive from your provider (user name, authentication name, password etc.). To register the phone with your provider, please use: The VoIP wizard on the handset Or the web configurator on a PC or tablet ( p. 101) You can configure up to six IP accounts. 14

15 Setting up an IP account Registering using the VoIP wizard on the handset As soon as the handset battery has sufficient charge, the Message key on the handset will flash. Press the Message key Yes... the wizard starts... scroll through the displayed text OK If the wizard does not start properly or you have terminated it: Start the VoIP wizard using the handset menu... Use to select Settings OK Telephony OK VoIP Wizard If "New firmware available" is shown on the display, there is a firmware update available for your phone. To update firmware: Yes... the new firmware is loaded (takes approx. 6 mins.) The Message key will then flash again. To start configuration: Press the Message key. The display shows the possible IP accounts (IP 1 to IP 6). Accounts that are already configured are marked with.... Use to select the required account OK Select IP Account Back OK If no Internet connection can be established, a corresponding error message will be generated. For more information, see "Questions and answers" Appendix Terminate the VoIP wizard: OK... The VoIP wizard will close Troubleshoot if necessary Open the wizard again later via the menu to configure the IP account. The wizard establishes a connection to the Gigaset configuration server on the Internet. Various profiles with general configuration data for different providers can be downloaded here. IP 1 IP 2 IP 3 IP 4 IP 5 15

16 Setting up an IP account Select provider A list of countries is loaded.... Use to select the country in which you want to use the phone OK... a list of providers in this country is displayed... use to select provider OK... the general configuration data for your provider is downloaded and stored in the phone Select a Provider Provider 1 Provider 2 Provider 3 Provider 4 Provider 5 Back If your provider does not appear in the list: Terminate the wizard: Press and hold the End call key... the handset returns to idle status... set up the IP account using the web configurator OK Entering user data for your IP account You are required to enter your personal access data for your IP account, e. g. User ID, Password,... (depending on the provider). Enter registration data confirm each entry using OK Pay attention when entering access data, as it is case sensitive. To switch between lowercase, uppercase and number entry mode: Press the key To delete incorrectly entered characters: Press the display key To navigate within an entry field: Press right/left on the control key Message on successful transfer: Your IP account is registered at your provider. The fixed line network connection is assigned to the handsets as a send connection. Please change the send connection to make calls over the Internet. Send and receive connections Assign the available phone connections (fixed line network, Gigaset.net and up to six IP connections) to the end devices as receive and, where necessary, send connections. End devices are the registered handsets and the three base answer machines. Receive connection: Phone numbers you may be called on. Incoming calls are forwarded to the end devices for which the relevant connection is assigned as receive connection. Send connection: A line that you use for an outgoing call. The corresponding number will be transferred to the recipient. You can assign each end device a number or the associated connection as a send connection. Each connection (number) of your phone can be both a send as well as a receive connection and can be assigned to several end devices. It may only be assigned to one answer machine as a receive connection. 16

17 Setting up an IP account Default assignment All configured connections are assigned to the handsets and answer machine 1 as receive connections on delivery. The fixed line network connection is assigned to the handsets as a send connection. If you have no fixed line network connection, no send connection is assigned. Change send connections... Use to select Settings OK Telephony OK Send Connections OK Select handset:... Use to select the handset on which you wish to change the default assignment OK... the current connection for outgoing calls assigned to the handset is displayed: Fixed Line (if you have a fixed line network connection) INT 1 Connection for outgoing calls: Change assignment:... use to select the desired connection or select Sel. at each call Save Sel. at each call: For each call, the line on which the call is established can be selected. You can now change the default assignment one after the other for Back all registered handsets. Change receive connection... Use to select Settings OK Telephony OK Rec. Connections OK Select handset or answer machine :... Use to select the handset or answer machine on which you wish to change the default assignment OK... the display shows an entry for each available phone connection (IP 1 IP 6, Gigaset.net, Fixed Line) Change assignment:... Use to select the desired connection... use to select Yes or No (Yes = calls to this connection will be diverted to the handset/answer machine ) Save < IP 1 > INT 1 Receive calls for IP 1: < Yes > Receive calls for Gigaset.net: Back Save Save Only one receive connection can be assigned per answer machine. One connection can only be assigned to one answer machine as a receive connection. If you assign a receive connection to an answer machine and this connection is already assigned to another answer machine, the "old" assignment is deleted. 17

18 Getting to know your telephone Using the telephone Getting to know your telephone Switching the handset on/off Switch on: Switch off: When the handset is switched off press and hold the End call key When the handset is in idle status press and hold the End call key Locking/unlocking the keypad The keypad lock prevents any accidental use of the telephone. If the handset is locked with a PIN, you need this to unlock it. Switch on: Press and hold... the icon appears on the display Switch off: Press and hold... use to enter the handset PIN (if other than 0000) If a call is indicated on the handset, the keypad automatically unlocks and you can accept the call. It then locks again when the call is finished. It is not possible to call emergency numbers either when keypad lock is activated. 18

19 Getting to know your telephone Control key The control key enables you to navigate the menus and input fields, and also to call up certain functions depending on the situation. In the description below, the side of the control key (up, down, right, left) that you have to press in the different operating situations is marked in black, e. g. for "press right on the control key" or for "press the centre of the control key". In idle status Open the directory Press briefly Open the list of available online directories Press and hold Open the main menu or Open the list of handsets In submenus, selection and entry fields Confirm a function During a conversation Open the directory Open the list of available online directories Press and hold Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode 19

20 Getting to know your telephone Display keys The display keys perform a range of functions depending on the operating situation. Back Save Current display key functions Display keys Display key icons p The display keys have a function preset by default in idle status. Change the assignment: p. 86 Menu guidance The functions of your telephone are displayed in a menu that consists of several levels p. 124 Select/confirm functions Confirm selection using OK or press the middle of the control key One menu level back using Back Change to idle status by Press and hold Switch function on/off using Change on / off Activate/deactivate option using Select activated / not activated Main menu In idle status: Press the centre of the control key... use the control key to select a submenu OK Example Settings The main menu functions are shown in the display as icons. The icon for the selected function is highlighted in colour and the name of the associated function appears in the display header. Back OK 20

21 Getting to know your telephone Submenus The functions in the submenus are displayed as lists. To access a function:... use the control key to select a function OK Return to the previous menu level: Press the display key Back or Press the End call key briefly Returning to idle status Press and hold the End call key Example Settings Date/Time Audio Settings Display Language Registration Back OK If a key is not pressed, after 2 minutes the display will automatically change to idle status. Entering text Input position Use to select an entry field. A field is activated when the cursor is blinking inside it. Use to move the position of the cursor. Correcting incorrect entries Delete characters to the left of the cursor: Press briefly Delete words to the left of the cursor: Press and hold First Name: Peter Surname: New Entry Phone (Home): Entering letters/characters Multiple letters and numbers are assigned to each key between and and the key. As soon as a key is pressed, the Abc Save possible characters are displayed at the bottom of the display. The selected character is highlighted. Selecting letters/digits: Press the key briefly several times in succession Switch between lower case, upper case and number entry mode: Press the hash key When editing a directory entry, the first letter and each letter following a space is automatically in upper case. Entering special characters: Press the star key... use to navigate to the desired character Insert The availability of special characters depends on the character set of the handset, p

22 Making calls Making calls Making calls... use to enter the number briefly press the Talk key The connection is selected by the send connection set for the handset (line). To use another line: Press and hold the Talk key... use to select the line Dial... use to enter the number... the number is dialled approximately 3 seconds after the last digit is entered Cancel dialling: Press the End call key Information for Calling Line Identification: p. 29 If the display backlight is deactivated, you can reactivate it by pressing any key. Digit keys that are pressed appear in the display for pre-dialling, other keys have no further function. Dialling from the directory... use to open the directory... use to select an entry press the Talk key If multiple numbers are entered:... use to select a number press the Talk key... the number is dialled Dialling from the redial list The redial list contains the 20 numbers last dialled with the handset. Briefly press the Talk key... the redial list is opened... use to select an entry press the Talk key If a name is displayed: View... the number is displayed... use to browse numbers if necessary... when the desired number is reached press the Talk key Managing entries in the redial list Briefly press the Talk key... the redial list is opened... use to select an entry Options... possible options: Copy an entry to the directory: Copy to Directory OK Copy the number to the display: Display number OK... use to amend or add numbers if necessary... use to save as a new entry in the directory Delete the selected entry: Delete entry OK Delete all entries: Delete List OK 22 For fast access (quick dial): Assign numbers from the directory to the digit or display keys. Choose from: a public directory p. 41, the Gigaset.net directory p. 43

23 Making calls Dialling from the call list The call lists ( p. 36) contain the most recent accepted, outgoing and missed calls.... use to select Call Lists OK... use Example to select a list OK... use to select an entry All calls Press the Talk key Frank 14/02/2015, 15:40 The call lists can be displayed directly by pressing the display key Calls if the relevant function has been assigned to the display key. The Missed calls list can also be opened by pressing the Message key /02/2015, 15:32 Susan Black 11/02/2015, 13:20 One touch call A saved number is dialled by pressing any key. This allows children who are not yet able to enter a number to call a certain number, for example. Activate one touch call mode:... use to select Additional Features OK One Touch Call OK... use to activate Activation Call to... use to enter the number Save... the active one touch mode is shown in the idle display Make a one touch call: Press any key... the saved number is dialled Cancel dialling: Press the End call key. End one touch call: Press and hold the End call key View Options INT 1 07:15 22 Feb OneTouchCall active OFF Incoming calls An incoming call is indicated by ringing, by a display on the screen and by the flashing Talk key. Accept a call: Press the Talk key If Auto Answer is activated: Remove the handset from the charging cradle Forward to the answer machine ( p. 45): (for calls to the fixed line number) Switch off ringtone: display Silence... the call can be accepted for as long as it is shown on the 23

24 Making calls Information about the caller The caller's phone number is displayed. If the caller's number is saved in the directory, the name is displayed. The caller's number will be transferred ( p. 29). Accepting/rejecting call waiting A call waiting tone indicates a call during an external call. The number or the name of the caller is displayed if the phone number is transferred. Reject a call: Options Reject waiting call OK Accept a call: Accept... speak to the new caller. The previous call is placed on hold. End the call, resume the on-hold call: Press the End call key. Making internal calls Press briefly... the handset list is opened, this handset is indicated by <... use to select handset or Call all (group call) Press the Talk key Multiple handsets have been registered to the base station ( p. 76). Fast access for group call: Press briefly or press and hold Internal consultation call/internal transfer Call an external participant and transfer the call to an internal participant or hold a consultation call with him or her.... the list of handsets is opened... use to select a handset or Call all OK... the internal participant(s) are called... possible options: 24 Internal calls to other handsets registered to the same base station are free of charge. You hear the busy tone if: there is already an internal connection The handset being called is not available (deactivated, outside of range). The internal call is not accepted within 3 minutes. Hold a consultation call: Speak to the internal participant Return to the external call: Options End active call OK Transfer the external call when the internal participant has answered: Announce an external call Press the End call key

25 Accepting/rejecting call waiting Making calls Transfer the external call before the internal participant answers: Press the End call key... the external call is forwarded immediately. If the internal participant does not answer or the line is busy, the external call will automatically return to you. End the internal call if the internal participant does not answer or the line is busy: End... You return to the external call An external call arriving during an internal call is indicated with a call waiting tone. If the number is transferred, you will see the number or the name of the caller on the display. Rejecting a call: Reject The call waiting tone is turned off. The call continues to be indicated on the other registered handsets. Accepting a call: Accept... Speak to the new caller, the previous call is placed on hold. Internal call waiting during an external call If an internal participant attempts to call you while you are involved in an external or internal call, this call is shown on the display (Call Waiting). End display: Press any key Accept the internal call: End your current call The internal call is indicated in the usual way. You can accept the call. During a conversation Handsfree mode Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine: Press the handsfree key Call volume Applies to the current mode (handsfree, receiver or headset): Press... use to set the volume Save The setting is automatically saved after around 3 seconds, even if Save is not pressed. Muting the microphone When the microphone is switched off, callers will no longer hear you. Switch the microphone on/off during a call: Press. 25

26 Making calls via the Internet (VoIP) Making calls via the Internet (VoIP) Internet telephony is available via provider IP accounts and Gigaset.net. The phone is connected to the Internet. VoIP via a provider: At least one IP account has been set up ( p. 94). VoIP via Gigaset.net: The phone has been registered to Gigaset.net ( p. 95). Send and receive connections are assigned ( p. 95). Maximum number of IP accounts: 6 Maximum number of concurrent Internet calls: 2 This chapter contains information on requirements for making calls via VoIP. Standard functions for making calls p. 22. Making a call Permanently assigned send connection A fixed send connection is assigned to the handset. Use assigned send connection: Use to enter the number Briefly press the Talk key Change the send connection: Press and hold the Talk key... Use to select the connection Dial... Use to enter the number... The number is dialled approximately 3.5 seconds after the last digit is entered Numbers ending with the suffix #9 are automatically dialled via the Gigaset.net connection ( p. 94). The calls are free of charge. Selecting a connection at each call Instead of a send connection, "Sel. at each call" is assigned to the handset. Use to enter the number Press the Talk key... Use to select the connection Dial 26

27 Making calls via the Internet (VoIP) Using an alternative connection/connection list on the display key An "alternative connection" or the list of all configured connections is assigned to a display key. Press the display key Sel. Line... Use to select the connection Dial... Use to enter the number... The number is dialled approximately 3.5 seconds after the last digit is entered Any dialling plan that has been defined for the dialled phone number is ignored. The selected send connection is always used. Calling an IP address (provider-dependent) Use the star key to separate the sections of the IP address (e. g. 149*246*122*28). Use the hash key to attach the SIP port number of the call participant to the IP address (e. g. 149*246*122*28#5060). If the provider does not support the dialling of IP addresses, each part of the address will be interpreted as a normal phone number. Incoming calls Only calls to the receive connections assigned to the handset are signalled. If no receive connections have been assigned, all incoming calls are signalled on all registered handsets. If receive connections are configured but a connection is not assigned to a handset or answer machine, calls for this connection are not signalled. If the number is only assigned to an answer machine, the call will not be signalled. If the answer machine is switched on, it will accept the call. Accept a call: Press the Talk key. Reject a call: Press the End call key Diverting a call to answer machine ( p. 45) Options Divert to AM Call transfer Connecting an external call to a VoIP connection with a second external participant (depending on the provider). Use the display key Ext. Call to establish an external consultation call... Use to enter the number of the second participant... The active call is placed on hold... The second participant is called and picks up Press the key... the call is transferred Further settings for call transfer in Web configurator Settings Telephony Advanced VoIP Settings 27

28 Making calls via the Internet (VoIP) Call transfer ECT (Explicit Call Transfer) The feature is supported by the network provider. Activate/deactivate ECT... Use to select Select Services OK Transfer (ECT) Change ( = on) Transferring a call You are making an external call via a VoIP connection and wish to transfer the call to another external participant. The external call is held in the same way as it is during call transfer. Press the End call key (during a conversation or before the second participant has answered). 28

29 Provider-specific functions (network services) Provider-specific functions (network services) Network services depend on the network (analogue fixed line network or IP telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches. If you require assistance, please contact your network provider. Requesting network services may incur additional costs. Please consult your network provider. Network services fall into two distinct groups: Network services that are activated when in idle status for the following call or all subsequent calls (for example, "calling anonymously"). These are activated/deactivated via the Select Services menu. Network services that are activated during an external call, (for example,"consultation call" and "swapping between two callers"). These are made available during an external call either as an option or by using a display key (e.g. Ext. Call). To activate/deactivate the features, a code is sent to the telephone network. After a confirmation tone from the telephone network, press. It is not possible to reprogram the network services. Calling Line Identification During a call, the caller's number is transferred (CLI = Calling Line Identification) and may be displayed on the recipient's display (CLIP = CLI presentation). If the caller's number is withheld, it will not be displayed to the recipient. The call is made anonymously (CLIR = CLI Restriction). Caller display for incoming calls Calling Line Identification The caller's phone number is displayed. If the caller's number is saved in the directory, the name is displayed. No Calling Line Identification Instead of name and number, the following is displayed: External: No number has been transferred. Withheld: Caller has withheld Calling Line Identification. Unavailable: Caller has not authorised Calling Line Identification. 29

30 Provider-specific functions (network services) Calling Line Identification for outgoing calls Switching Calling Line Identification on/off for all calls These settings apply to all registered handsets.... use to select Select Services OK All Calls Anonym. Change ( = activated) Deactivating Calling Line Identification for the next call... use to select Select Services OK Next Call Anonym. OK... use to enter the number Dial... the connection is established without Calling Line Identification Transferring the name from the online directory It is also possible to display the name of the caller as stored in the online directory instead of the number. The provider of the online directory supports this function. The "Display caller name" function has been activated via the Web configurator. The caller has authorised Calling Line Identification and has not withheld the function. The telephone is connected to the Internet. The caller's number is not saved in the handset's local directory. Call waiting during an external call During an external call, a call waiting tone indicates another external caller. If the number is being transferred, you will see the number or the name of the caller on the display. Reject waiting caller: Options Reject waiting call OK... the waiting caller hears the busy tone Accept the waiting call: Accept Once you have accepted the waiting call, you can switch between the two callers ("Call swapping" p. 33) or speak to both simultaneously. Activating/deactivating call waiting... use to select Select Services OK Call Waiting OK... then Switch on/off: Status:... use to select On or Off Activate: Send Call waiting is activated or deactivated for all registered handsets Accept Call Waiting Options 30

31 Provider-specific functions (network services) Ringback If busy/no answer If a call recipient is unavailable, you can initiate a ringback. If busy: The ringback takes place as soon as the participant in question terminates the current call. If no answer: The ringback takes place as soon as the participant in question has made another call. Initiate ringback Options Ringback OK Press the End call key Cancelling ringback... use to select Select Services OK Ringback Off OK... You will receive a confirmation from the telephone network Press the End call key You can only activate one ringback at a time. Activating a ringback will automatically cancel any ringback that is already active. The ringback can only be received on the handset that activated the ringback. If the ringback is indicated before you are able to cancel it: Press the End call key Call divert When diverting a call, the call is forwarded to another connection. A distinction is made between Diverting calls to an external phone number and Diverting calls internally Diverting calls to an external connection A call divert can be set up for every connection (fixed line number and VoIP connection) that has been assigned to the handset as a receive connection ( p. 95).... use to select Select Services OK Call Divert OK... use to select receive connection OK... then Switch on/off: Status:... use to select On or Off Enter the number for call diverting: To Phone Number... use to enter the number Enter a different Gigaset.net number to divert the Gigaset.net number. 31

32 Provider-specific functions (network services) Set the time for call divert: When... use to select the time for call divert All Calls: Calls are diverted immediately No Answer: Calls are diverted if no one accepts the call within several rings. When Busy: Calls are diverted if the line is busy. Activate: Send For call divert with a fixed line connection: A connection is established to the telephone network... a confirmation is sent from the telephone network Press the End call key Diverting calls may incur additional costs. Please consult your network provider. Internal Call Divert Divert external calls that are made to one of the receive connections of the handset ( p. 95), to a different handset.... use to select Select Services OK Call Divert OK Internal OK... then Switch on/off: Activation... use to select On or Off Select the handset: To Handset... use to select an internal participant No Handset is displayed if internal Call Divert has not been set previously or if the previously set handset is no longer registered. Delay time for answering the call: Ring Delay... use to select None / 10 sec. / 20 sec. / 30 sec. None: The call is immediately diverted. Activate: Save Internal calls are diverted once only. If calls to the handset are diverted to another handset (e.g. INT 1) that also has call divert activated (e.g. to INT 2), this second call divert is not initiated. The calls are indicated on handset INT 1. Any call that has been diverted is entered in the call lists. 32

33 Provider-specific functions (network services) Calls with three participants Consultation calls Make another external call during an external call. The first call is placed on hold. Ext. Call... use to enter the number of the second participant... the active call is placed on hold and the second participant is called If the second participant does not answer: End Ending a consultation call Options End active call OK... the connection to the first caller is reactivated or Press the End call key... a recall to the first participant is initiated Consultation Call to: 12 On hold: End Options Call swapping Switching between two calls. The other call is placed on hold. During an external call, dial the number of a second participant (consultation call) or accept a waiting caller... the display shows the numbers and/or names of both call participants, the current participant is marked with. Use the control key to switch back and forth between participants Ending a currently active call Options End active call OK... the connection to the other caller is reactivated Conference or Press the End call key... a recall to the first participant is initiated Call Swap :15 Options 33

34 Message lists Message lists Notifications about missed calls, messages on the answer machine/network mailbox, received SMS messages and missed alarms are saved in the messages list. As soon as a new message arrives, an advisory tone will sound. The Example Message key also flashes (if activated p. 35). Icons for message types and the number of new messages are shown on the idle display. Notification for the following message types is available: on the answer machine/network mailbox in the missed calls list in the SMS message list in the missed alarms list INT :15 14 Oct 08 Calls Calendar The icon for the network mailbox is always displayed, provided the number is stored in the telephone. The other lists are only displayed if they contain messages. Display messages: Press the Message key... Messages lists that contain messages are displayed, Mailbox: is always displayed An entry is marked in bold: new messages are available. The number of new messages is shown in brackets. An entry is not marked in bold: no new messages. The number of old messages is shown in brackets.... use to select a list OK... the calls or messages are listed Network mailbox: The network mailbox number is dialled ( p. 51). Example Messages & Calls Missed Calls: (5) Answer Mach.: 1 (1) SMS: (4) Missed Alarms: (2) Back OK The messages list contains an entry for each of the handset's answer machines ( p. 45 / p. 51). 34

35 Message lists Activating/deactivating Message key flashing Receipt of new messages is displayed by a flashing message key on the handset. This type of alert can be activated/deactivated for each message type. In idle status: Press keys... the number 9 appears in the display... use to select the message type: Messages on the network mailbox missed calls new SMS Messages on the answer machine... the number 9 followed by the entry (e.g. 975) is displayed, the current setting for the select message type flashes in the entry field (e.g. 0)... use to set the action for the arrival of new messages: The Message key flashes The Message key does not flash... confirm selected setting with OK or return to idle display without making changes: Back 975 SET: [0] Back System Gigaset GO: The telephone will send a notification of newly received calls to your smartphone. The Gigaset elements app has been installed on the smartphone. The telephone has been registered with Gigaset elements ( web configurator). Further information about Gigaset GO can be found at OK 35

36 Call lists Call lists The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. List entry The following information is displayed in the list entries: The list type (in the header) Icon for the type of entry: Missed calls, Accepted calls, Outgoing calls, Call on the answer machine Caller's number. If the number is stored in the directory, the name and number type ( Phone (Home), Phone (Office), Phone (Mobile)) are shown instead. In the event of missed calls, the number of missed calls from this number is also shown in square brackets. Connection by which the call was received/made Date and time of call (if set) Opening the call list Example View Frank All calls Today, 15:40 [3] /05/15, 18:32 Susan Black 12/05/2015, Via the display key: Calls... use to select the list OK Via the menu:... use to select Call Lists OK... use to select the list OK Via the Message key (missed calls): Press the Message key Missed Calls: OK Options Calling back a caller from the call list... use to select Call Lists OK... use to select list OK... use to select entry Press the Talk key Additional options... use to select Call Lists OK... use to select list OK... possible options: View an entry:... use to select entry View Copy the number to the directory:... use to select entry Options Copy to Directory Delete an entry:... use to select entry Options Delete entry OK Delete list: Options Delete List OK Yes Information relating to unknown telephone numbers is available free of charge via the reverse search facility in the online directory 36

37 Local handset directory Local handset directory Directories The local directory is unique to the handset. However, it is possible to send entries to other handsets ( p. 40). Opening the directory Briefly press in idle status Directory entries Number of entries: up to 200 Information: First name and surname, up to three telephone numbers, anniversary with alert, VIP ringtone with VIP icon Length of the entries: Numbers: max. 32 digits First name, surname: max. 16 characters Creating an entry <New Entry> OK... use to switch between the entry fields and enter data for an entry: Names/numbers:... use to enter first names and/or surnames, at least one number (personal, office, or mobile) and an address, if applicable Anniversary:... use to activate/deactivate Anniversary... use to enter date and time... use to select type of alert (Visual only or a ringtone) Caller Melody (VIP): Example New Entry First Name: Robert Surname: I Phone (Home):... use to select the ringtone that will indicate a call from the participant... if a Caller Melody (VIP) has been assigned, the entry will appear in the directory with the icon. Save entry: Save Abc Save The entry is only valid if it contains at least one number. For Caller Melody (VIP): the telephone number of the caller must be supplied. 37

38 Local handset directory Searching for/selecting a directory entry... use to browse searched names or... use to enter initial letters (max. 8 letters)... the display jumps to the first name starting with these initial letters... use to continue browsing to the desired entry, if needed Scroll through directory: Press and hold Displaying/changing an entry... use to select entry View... use to select the field to be changed Edit or... use to select an entry Options Edit entry OK Deleting entries Delete the selected entry:... use to select an entry Options Delete entry OK Delete all entries: Options Delete List OK Yes Setting the order of the directory entries Directory entries can be sorted by first name or surname. Options Sort by Surname / Sort by First Name If no name was entered, the default telephone number is shown in the surname field. These entries appear at the beginning of the list, regardless of how the entries are sorted. The sort order is as follows: Space Digits (0-9) Letters (alphabetically) Other characters. Displaying the number of entries available in the directory Options Available Memory OK 38

39 Local handset directory Copying number to the directory Copy numbers to the directory: From a list e.g. the call list or the redial list From the text of an SMS From a public online directory or classified directory When dialling a number The number is displayed or highlighted. Press the display key or Options Copy to Directory OK... possible options: Create a new entry: <New Entry> OK... use to select number type OK complete entry Save Add number to an existing entry:... use to select an entry OK... use to select number type OK... the number is entered or a prompt to overwrite an existing number is displayed... if required, answer the prompt with Yes/No Save 39

40 Local handset directory Copying an entry/directory The sending and receiving handset must both be registered to the same base station. The other handset and the base station are able to send and receive directory entries. An external call interrupts the transfer. Caller pictures and sounds are not transferred. Only the date is transferred for an anniversary. Both handsets support vcards: No entry with the name is available: a new entry is created. An entry with the name is already available: The entry is expanded to include the new numbers. If the entry contains more numbers than allowed by the recipient handset, a second entry is created with the same name. The recipient handset does not support vcards: A separate entry is created and sent for each number. The sending handset does not support vcards: A new entry is created on the receiving handset and the transferred number is added to the Phone (Home) field. If an entry with this number already exists, the copied number is discarded. Copying individual entries... use to select the desired entry Options Copy Entry OK to Internal OK... use to select the receiving handset OK... the entry is copied Copy the next entry after successful transfer: Press Yes or No Use vcard via SMS to send a directory entry in vcard format by SMS. Copying the entire directory Options Copy List OK to Internal OK... use to select the receiving handset OK... the entries are copied one after the other Copying directory entries from a smartphone (Gigaset GO) The phone is connected to the Internet. The Gigaset ContactsPush app has been installed on the smartphone. Further information is available at 40

41 Online directories Online directories Depending on the provider you can use public online directories, e. g. online directory and Yellow Pages. The online directory is configured via the Web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/yellow Pages Press and hold... The list of online directories is displayed with provider-specific names... Use to select the online directory or Yellow Pages from the list OK Calls to the online directory are always free of charge. Searching for an entry Press and hold... Use to select a directory/yellow Pages OK... Use to enter search criteria... Use to switch between the entry fields Search... then Searching for a telephone number: Enter name and town/city Name/category:... use to enter the name or the category (max. 30 characters) Town/city: The names of towns/cities most recently entered are displayed (maximum 5).... Use to enter the name of the town/city in which the participant you are searching for lives (max. 30 characters) or select one of the displayed town/city names using Start search: Search... the search will be started Town/city details unclear:... possible town/city names are displayed... use to select a town/city name OK Searching for a name (reverse search): Enter the number Number:... Use to enter the number (max. 30 characters) Start search: Search... the search is started The selected online directory supports the number search. 41

42 Online directories No entries found to match the search criteria given: Start a new search: New Change search criteria: Change Too many entries found: Start a refined search: Refine The number of hits appears in the display (depends on the provider). Display hit list: View Start a refined search The refined search limits the number of hits returned by a previous search using additional search criteria (first name and/or street). Refine or Options Refine Search OK... The search criteria are transferred from the previous search and are entered into the corresponding fields... Edit or add search criteria, e.g. enter first names or street Search Search result (hit list) The first entry found is displayed. The consecutive number of the entry displayed and the hit number is visible at the top right (e.g. 1/50). Scroll through the list: Example Online Directory Sand, Marie Elisabe... 1/50 Display the full entry: View... all entry information is displayed in full... use Parkstraße 11 to scroll through the entry Refine search criteria and restrict hit list: Berlin Options Refine Search OK ( p. 42) Copy an entry to the local directory: Start a new search: Options New Search OK View Options Options Copy to Directory OK... Use to select <New Entry> or an existing entry OK Save... The entry is saved, the complete name is transferred to the Surname field of the local directory Calling participants Select entry Press the Talk key If the entry only contains one phone number, this is the one that is dialled. If the entry contains more than one number, a list of numbers is displayed. Select number Dial 42

43 Gigaset.net directory Gigaset.net directory The Gigaset.net directory contains all participants registered on Gigaset.net. Opening the Gigaset.net directory Press and hold... The list of online directories is opened Gigaset.net OK... The Gigaset.net directory is opened or... Use to dial the phone number of the Gigaset.net directory (1188#9) Press the Talk key... The Gigaset.net directory is opened When the Gigaset.net directory is opened for the first time: ( p. 95) Register with Gigaset.net Searching for participants on the Gigaset.net directory Press and hold Gigaset.net OK... use to enter a name or part of a name (max. 25 characters) Options Search OK Search successful: A hit list is displayed containing all the names that begin with the specified character string. The consecutive number of the marked entry and the hit number is visible at the top right (e.g. 1/5).... Use to scroll through the hit list No matching entry found: Start a new search: New Change search criteria: Change... the defined name is copied... Change or extend name... Repeat search Too many matching entries, no hit list: Start a refined search: Refine... the defined name is copied... extend the name using... Repeat search Example: Gigaset.net 1/5 Saal, Frank Sailor, Ben Sailor, Anna Sand, Marie Elisabe... Sand, Otto View Options Hit list too long: Start a refined search: Options Refine Search OK... the defined name is copied... extend the name using... Repeat search Desired participants not found: Start a new search: Options New Search OK... enter new name using... Repeat search 43

44 Gigaset.net directory Displaying an entry... Use to select participant from the hit list View... The display shows the Gigaset.net number and the participant's name. The name may appear over a number of lines... Use to display the name and number of the next/previous participant in the hit list Copying an entry to the local directory... use to select entry Options Copy to Directory OK... use to select <New Entry> or an existing entry OK change entry if necessary Save... The entry is saved, number and name (abbreviated if necessary, max. 16 characters) are copied to the local directory ( p. 37) Calling a Gigaset.net participant From the Gigaset.net directory:... Use to select participant in the hit list Press the Talk key or Enter number directly (in idle status):... Use to enter a Gigaset.net number (including #9) Press the Talk key or From the local directory: Briefly press... Use to select a Gigaset.net phone number Press the Talk key Every number ending with #9 is automatically dialled via Gigaset.net. Calls to the Gigaset.net directory are always free of charge. Editing and deleting your own entry Press and hold Gigaset.net OK Options Own Details OK... The Gigaset.net number and the current name are displayed. Entering/editing a name: Change... Use to delete the name if necessary... Use to change the name or enter a new name (max 25 characters) Save Note the data protection notice p. 95. If the name is deleted, the entry is deleted from the directory and will not longer be "visible" to other Gigaset.net participants. The Gigaset.net number can still be reached. Display a number during a call: Options Service Info OK 44

45 Local answer machine Local answer machine... then Answer machine Once the telephone has been set up, an answer machine (AB1) is activated. There are two further answer machines available if, in addition to the fixed line connection, VoIP connections have been configured and one or more receive connections have been assigned to the answer machines. Each answer machine only accepts calls that are addressed to one of its receive connections and can only be operated using handsets to which at least one of its receive connections has been assigned. Receive connections can be set up using the web configurator. Switching the answer machine on/off The answer machine can be set to the following modes: Answer & record The caller hears an announcement and is able to leave a message. Answer only The caller hears an announcement but cannot leave a message. Alternating The mode switches between Answer & record and Answer only at predetermined times.... use to select Answer Machine OK Activation OK... use to select Answer Machine (if more than one answer machine is available) Change Switch on/off: Activation:... use to select On or Off Set mode: Mode... use to select mode Set the time for Alternating mode: Save settings:... use to switch between Record from and Record until... use to enter hours/minutes in 4-digit format to set the start and end of the period. (The time must be set.) Save 45

46 Local answer machine Operation using the handset Playing back messages Press and hold the key Key 1 is assigned to the answer machine. or Press the Message key Answer Mach.: OK or... use to select Answer Machine OK Play Messages OK... use to select Answer Machine (if more than one answer machine is available) OK The answer machine begins immediately with message playback. New messages are played back first. Actions during playback Control playback volume: Press the volume keys / Stop playback: / or use the display key: Options Continue playback: Press / again or use the display key: Continue Go to the start of the current message: Press key Repeat the last 5 seconds of the message: Press key Skip to the next message: Press or key Skip to previous message during the time stamp playback: Press or key Skip to next message during the time stamp playback: Press key Mark a message as "new": Press key or use the display key Options Mark as new OK An "old" message that has already been played back is displayed as a "new" message again. The key on the handset flashes. Copying the phone number from a message to the directory: Options Copy to Directory... complete entry using To delete a single message: Press Delete or key Delete all old messages: Options Delete old list OK Yes Picking up a call from the answer machine You can pick up a call while the answer machine is recording or is being operated remotely: Press the Talk key or use display key Accept... recording is interrupted... speak to the caller If three seconds of the message have already been recorded when you accept the call, the message is saved. The Message key on the handset flashes. 46

47 Local answer machine Forwarding an external call to the answer machine An external call is indicated on the handset. The answer machine is activated, is not in use and still has enough memory. Press the display key... The answer machine starts immediately in answer and record mode and records the call. The set time for ring delay ( p. 47) is ignored Activating/deactivating two-way record Pick up an external call with the answer machine: Inform the caller of the two-way recording Options Two-way Record OK... twoway recording is indicated in the display by an advisory text and placed in the answer machine list as a new message End two-way recording: End Activating/deactivating call screening During recording of a message you can screen a call via the handset loudspeaker: Permanently switching call screening on/off:... use to select Answer Machine OK Call Screening Change ( = on)... call screening is switched on/off for all registered handsets Switching off call screening for the current recording: Press the display key Silence or the End call key... Pick up call using Operating when on the move (remote operation) Access answer machine or switch answer machine on from another telephone (e.g. hotel, mobile phone). The system PIN is set to something other than 0000 and the other telephone has tone dialling (DTMF). Switching on the answer machine Call the telephone connection and let it ring until the announcement "Please enter PIN" (approx. 50 seconds)... use to enter the telephone's system PIN within 10 seconds... the answer machine is switched on, the remaining memory is announced, messages are played back Incorrect PIN is entered or entry takes too long (more than 10 seconds): The connection is interrupted. The answer machine will remain deactivated. The answer machine cannot be deactivated remotely. 47

48 Local answer machine Checking the answer machine The answer machine is activated. Call the telephone connection... during the announcement press key... playback of the announcement is interrupted Enter system PIN You are informed whether any new messages have been recorded. Message playback begins. The answer machine is operated using the following keys: During the time stamp playback: Skip to previous message. During message playback: Go to the start of the current message. Pause playback. Press again to resume. After a pause of approx. 60 seconds, the connection is ended. Go to the next message. Repeat the last 5 seconds of the message playback. During message playback: Delete current message. Change the status of a previously played back message to "new". The next message starts to play. The remaining memory is announced at the end of the last message. Cancelling remote operation Press the End call key or replace the receiver The answer machine will terminate the connection under the following circumstances: The entered system PIN is incorrect. There are no messages on the answer machine. After the remaining memory announcement. 48

49 Local answer machine Settings Recording a personal announcement/advisory message The phone is supplied with pre-recorded announcements for announcement and advisory mode. If a personal announcement has not been recorded, the relevant pre-recorded announcement is used.... use to select Answer Machine OK Announcements OK... use to switch between Record Announcem. and Rec. Advisory Msg. OK... use to select Answer Machine (if more than one answer machine is available) OK OK... record your announcement (at least 3 seconds)... possible options Complete the recording and save: End... the announcement is played back for you to check Cancel the recording: Press the End call key or Back Resume the recording: OK Repeat the recording: New Recording ends automatically if the maximum recording time of 170 seconds is exceeded or there is a break in speech for more than 2 seconds. If the recording is cancelled, the default announcement is used. The recording is cancelled or not started if the answer machine memory is full. Delete old messages... the answer machine switches back to Answer & record mode... repeat the recording, if needed Listening to announcements/advisory messages... use to select Answer Machine OK Announcements OK... use to switch between Play Announcement and Play Advisory Msg. OK... use to select Answer Machine (if more than one answer machine is available) OK... the announcement is played back... possible options: Cancel playback: Press the End call key or Back Cancel playback and record a new announcement: New If the answer machine's memory is full, it will switch to Answer only mode. Delete old messages... the answer machine switches back to Answer & record... repeat any recording 49

50 Local answer machine Deleting announcements/advisory messages... use to select Answer Machine OK Announcements OK... use to switch between Delete Announcem. and Del. Advisory Msg. OK... use to select Answer Machine (if more than one answer machine is available) OK Yes Once the announcement has been deleted, the relevant pre-recorded announcement is used again. Setting recording parameters... use to select Answer Machine OK Recordings OK... then Maximum recording time: Length:... use to select timeframe Recording quality: Quality... use to switch between Long Play and Excellent (at higher quality, the max. recording time will decrease) When should a call be picked up: Save settings: Ring Delay... use to select a time Save The following apply when setting is Automatic: No new messages available: a call will be picked up after 18 seconds. New messages available: a call will be picked up after 10 seconds. When checking messages remotely ( p. 47) it is therefore apparent after 15 seconds that there are no new messages waiting. No call costs are incurred if the call is ended immediately. 50

51 Network mailbox Network mailbox Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). In order to record all calls, a network mailbox should be set up for both the fixed line network and the VoIP connection. Fixed line network connection: The network mailbox has been requested from the network provider. The network mailbox is automatically called via the corresponding connection. An automatic area code specific to the phone is not prefixed. The network mailbox messages can be played back using the phone's keypad (digit codes). For VoIP, you need to use the web configurator to define how the digit codes are to be converted to DTMF signals and transmitted. Ask your VoIP provider which type of DTMF transmission it supports. Activating/deactivating the network mailbox, entering a number On the handset, you can manage the network mailboxes that are assigned to one of its receive connections.... use to select Answer Machine OK Network Mailbox OK... use to select connection if applicable OK... then For a fixed line network/connection... use to enter or amend the network mailbox number Save To activate/deactivate the network mailbox for the fixed line network connection use the phone number and a function code of your network provider. Please contact the network provider if you require any further information. For a VoIP connection Activate/deactivate network MB: Status... use to select On or Off Enter number: Network Mailbox... use to enter or amend the network mailbox number With some VoIP providers, the phone number has already been downloaded together with the general VoIP provider data and saved to the base station. Save settings: Save 51

52 Set fast access for the answer machine Playing back messages Press and hold Key 1 has been assigned to the network mailbox. or Press the Message key... use to select network mailbox (Net AM: Fixed Line / Mailbox: IP1) OK or... use to select Answer Machine OK Play Messages OK... use to select network mailbox (Mailbox: Net AM: Fixed Line / Mailbox: IP1) OK Listen to announcement out loud: Press the handsfree key Set fast access for the answer machine It is possible to call a network mailbox or the telephone's local answer machine directly by pressing key. Assigning key 1, changing assignment Settings for the fast access are device-specific. A different answer machine can be assigned to key on each registered handset. The answer machine for the handset's receive connections are offered, e.g. Net AM: Fixed Line, Mailbox: IP1, Answer Machine.... use to select Answer Machine OK Set Key 1 OK... use to select answer machine Select ( = selected) Return to idle status: Press and hold the End call key Network mailbox If no number has yet been saved for the network mailbox:... use to make a change in the line Network Mailbox... use to enter the number of the network mailbox Save Press and hold the End call key (idle status) 52

53 Calendar Additional functions Calendar You can remind yourself of up to 30 appointments. In the calendar, the current day is outlined in white; on days with appointments, the numbers are displayed in colour. When a day is selected, it will be outlined in colour. July 2015 Mo Tue We Th Fri Sat Su Back OK Saving appointments to the calendar Date and time have been set.... use to select Additional Features OK Calendar OK... use to select desired day OK... then Switch on/off: Activation:... use to select On or Off Enter date: Date... the selected day has been pre-set... use to enter new date Enter time: Time... use to enter hours and minutes of the appointment Set name: Text... use to enter a description of the appointment (e.g. evening meal, meeting) Set alarm tone: Signal... use to select the melody of the reminder alarm or deactivate the acoustic signal Save appointment: Save If an appointment has already been entered: <New Entry> OK... Then enter information for the appointment. Notification of appointments/anniversaries Anniversaries are transferred from the directory and displayed as an appointment. An appointment/anniversary is displayed in idle status and the selected ringtone plays for 60 seconds as a notification. Acknowledge and stop the reminder: Press the display key OFF Respond with SMS: Press the display key SMS... the SMS menu is displayed 53

54 Calendar During a call, a reminder is indicated on the handset once with an advisory tone on the handset. Displaying missed appointments/anniversaries The following appointments and anniversaries are saved in the Missed Alarms list: The appointment/anniversary call was not acknowledged. The appointment/anniversary was notified during a phone call. The handset was switched off at the time of the appointment/anniversary. The last 10 entries are stored. The icon and the number of new entries are shown in the display. The most recent entry appears at the top of the list. Opening the list Press the Message key Missed Alarms: OK... use to browse through the list of any appointments or... use to select Additional Features OK Missed Alarms OK Each entry is displayed with the number or name, date and time. The most recent entry appears at the top of the list. Delete an appointment/anniversary: Delete Compose an SMS: SMS (only if the list has been opened via the menu)... the SMS menu is opened Displaying/changing/deleting stored appointments... use to select Additional Features OK Calendar OK... use to select day OK... the appointment list is displayed... use to select date... possible options: Display appointment details: View... The appointment settings are displayed Change appointment: View Edit or Options Edit entry OK Activate/deactivate appointment: Options Activate/Deactivate OK Delete appointment: Options Delete entry OK Delete all appointments for a day: Options Delete all Appoints. OK Yes 54

55 Alarm clock Alarm clock Date and time have been set. Activating/deactivating the alarm clock and setting the wake-up time... use to select Additional Features OK Alarm Clock OK... then Switch on/off: Activation:... use to select On or Off Setting the wake-up time: Time... use to enter hours and minutes Set days: Occurrence... use to switch between Monday-Friday and Daily Set the volume: Volume... use to set volume in 5 increments or select crescendo (increasing volume) Set alarm: Melody... use to select a ringtone for the alarm Save settings: Save When the alarm clock is activated, the icon display. Alarm and the wake-up time are displayed in idle An alarm is shown on the display and indicated by the selected ringtone melody. The alarm sounds for 60 seconds. If no key is pressed, the alarm is repeated after 5 minutes. After the second repetition, the alarm call is deactivated for 24 hours. During a call, the alarm is only indicated by a short tone. Switching off /repeating the alarm after an interval (snooze mode) Deactivate the alarm: OFF Repeat the alarm (snooze mode): Press Snooze or any key... the alarm is switched off and repeated after 5 minutes. 55

56 Baby monitor Baby monitor When the baby monitor is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The alarm to an external number is cancelled after approximately 90 seconds. You can answer the alarm using the Two Way Talk function. This function is used to switch the loudspeaker of the handset located in the baby's room on or off. In baby monitor mode, incoming calls are only indicated on the display (without ringtone). The display backlight is reduced to 50%. Advisory tones are deactivated. All keys are locked, with the exception of the display keys and the ability to press the centre of the control key. If you accept an incoming call, the baby monitor mode is suspended for the duration of the call, but the function remains activated. The baby monitor mode is not deactivated by switching the handset off and on again. The handset should be positioned 1 to 2 metres away from the baby. The microphone must point towards the baby. Activating the function reduces the operating time of your handset. For that reason, place the handset in the charging cradle if necessary. The baby monitor is activated 20 seconds after switching on. The answer machine for the destination number must be switched off. After switching on: Test sensitivity. Test the connection, if the alarm is being forwarded to an external number. Activating and setting the baby monitor... use to select Additional Features OK Baby Monitor OK... then Switch on/off: Activation:... use to select On or Off Enter destination: Send alarm to... use to select External or Internal External: Number... use to select number or select a number from the directory: Internal: Handset Change... use to select the handset OK Activate/deactivate two-way talk: Two Way Talk... use to select On or Off Set microphone sensitivity: Sensitivity... use to select High or Low Save settings: Save Baby Monitor activated 07:15 INT 1 14 Oct Baby Monitor OFF Options The destination number is displayed in idle display when the baby monitor is activated. 56

57 Baby monitor Deactivate baby monitor/cancel alarm Deactivate the baby monitor: In idle status press the display key OFF Cancel the alarm: Press the End call key during an alarm Deactivate the baby monitor remotely The alarm is forwarded to an external destination number. The receiving phone supports tone dialling. Accept alarm call Press keys The baby monitor is deactivated and the handset is in idle status. The baby monitor settings on the handset (e.g. no ringtone) will remain activated until you press the display key OFF. Reactivate baby monitor with the same number:... Activation to switch back on ( p. 56) Save 57

58 ECO DECT ECO DECT The device range is set to maximum as default. This guarantees the best connection between the handset and the base station. In idle status, the handset will not function (as it is not transmitting). Only the base station will maintain contact with the handset via a low wireless signal. During a call, the transmission power automatically adapts to the distance between the base station and handset. The smaller the distance to the base, the lower the radiation. To reduce the radiation further: Reducing radiation by up to 80%... use to select Settings OK ECO DECT OK Maximum Range Change ( = off ) The range is also reduced with this setting. It is not possible to use a repeater to increase the range. Deactivating radiation in idle status... use to select Settings OK ECO DECT OK No Radiation Change ( = on) To benefit from the advantages of the setting No Radiation, all registered handsets must support this feature. If the setting No Radiation is activated and a handset is registered to the base that does not support this feature, No Radiation is automatically deactivated. As soon as this handset is de-registered, No Radiation will automatically be re-activated. The wireless connection will only be established for an incoming or outgoing call and the connection will be delayed by about 2 seconds. In order that a handset can establish a wireless connection with the base station more quickly for an incoming call, it must "listen" to the base station more often, i.e. scan the environment. This increases power consumption and reduces the standby and talktime of the handset. When No Radiation is activated, there will be no range display/range alarm on the handset. Contactability can be tested by attempting to establish a connection. Press and hold the Talk key... the ringing tone will sound. Further information can be found at 58

59 Protection against unwanted calls Protection against unwanted calls Time control for external calls Date and time have been set. Enter a time period during which the handset should suspend ringing to indicate external calls e.g. during the night.... use to select Settings OK Audio Settings OK Ringtones (Handset) OK Time Control OK... then Switch on/off: use to select On or Off Enter time: use to switch between Suspend ring. from and Suspend ring. until... use to enter start and end in 4-digit format Save: Save Example Time Control For external calls: On Suspend ring. from: 22:00 Suspend ring. until: 07:00 Back Save The time control only applies to the handset for which the setting is configured. The telephone will continue to ring for numbers that have been assigned to a VIP group in the directory. Protection from anonymous callers The handset will not ring if callers' numbers are not revealed.... use to select Settings OK Audio Settings OK Ringtones (Handset) OK Anon. Calls Silent Edit ( = on)... the call is only signalled on the display Black list When the black list function is activated, calls from black list numbers are not indicated or are only indicated in the display. These settings apply to all registered handsets. Transferring a number from a call list to the black list... use to select Call Lists OK... use to select Accepted calls/ Missed calls OK... use to select entry Options Copy to Blacklist OK 59

60 Protection against unwanted calls Displaying/editing the black list... use to select Settings OK Telephony OK Black List Edit Blocked Numbers OK... the list of blocked numbers is displayed... possible options: Create an entry: New... use to enter a number Save Delete an entry:... use to select an entry Delete... the entry is deleted Setting the protection mode... use to select Settings OK Telephony OK Black List Edit Protection Mode OK... use to select desired protection: No Protection All calls are indicated, including from callers whose numbers are on the black list. Silent Call The telephone will not ring and the incoming call will only appear in the display. Block Call The telephone will not ring and the incoming call will not appear in the display. The caller will hear the busy tone. Save settings: Save 60

61 SMS (text messages) SMS (text messages) It is possible to send SMS messages as soon as the telephone has been connected to the fixed line network. Calling Line Identification is enabled ( p. 29). The network provider supports the SMS service. If no SMS service centre is entered, the submenu SMS only consists of the entry Settings. SMS messages can also be sent and received via VoIP. The lines for sending SMS messages must be expressly set. It is not possible to receive SMS messages via Gigaset.net. Writing and sending SMS messages An SMS may be up to 612 characters in length. If the number of characters exceeds 160, the SMS is sent as linked SMS messages (up to four individual SMS messages). The remaining number of characters is shown in the top right corner of the display, followed by an indication in brackets of which part of a linked SMS is currently being written. Example: 405(2).... use to select Messaging OK SMS OK... then Write an SMS: New SMS OK... use to enter SMS text Send an SMS: Press the End call key or Options Send OK SMS OK Enter number (Send SMS to): From the directory:... use to select number OK Send: or... use to enter number directly If sending SMS messages to an SMS mailbox: add the mailbox ID to the end of the number. Send The number must include the local area code (even if you are in that area). If an external call comes in, or if you interrupt writing for more than 2 minutes, the text is automatically saved in the draft message list. Sending SMS messages may incur additional costs. Please consult your network provider. 61

62 SMS (text messages) Sending SMS messages to an address The network provider supports this feature.... use to select Messaging OK SMS OK New SMS OK... then Enter address:... use to enter the address at the start of the SMS message or Options Insert address... use to select a directory entry containing an address OK Write text:... use to complete the SMS message Send: Options Send OK... use to enter the number of the service (if not entered) Send... the SMS is sent to the service of the SMS send service centre Temporary storing of an SMS (draft message list) You can temporarily store, change later and send SMS messages. Saving SMS in the draft message list... use to select Messaging OK SMS OK New SMS OK... use to wirte SMS Options Save OK Opening and editing an SMS from the draft message list... use to select Messaging OK SMS OK Draft OK... use to select saved SMS... possible options: Read draft: Read Edit: Options Edit OK Send SMS: Options Send OK Delete an entry: Options Delete entry OK Delete all entries: Options Delete List OK Yes 62

63 SMS (text messages) Receiving an SMS Incoming SMS messages are saved in the incoming message list, linked SMS messages are generally displayed as one SMS. SMS message list The incoming SMS message list contains all the received SMS messages and those SMS messages that could not be sent due to an error. New SMS messages are indicated on all Gigaset handsets by the icon on the display, the flashing Message key and an advisory tone. Open the SMS message list With the Message key:... the messages list is opened The messages list shows the number of SMS messages it contains: bold = new messages, not bold = read messages Open list:... use to select SMS: OK Via the SMS menu:... use to select Messaging OK SMS OK Incoming OK Every entry in the list contains: the number or name of the sender, the send/receive connection to which the SMS is addressed, arrival date and time. SMS: (2) for Fixed Line 10/02/ :07 Functions of the incoming message list... use to select Messaging OK SMS OK Incoming OK... possible options: Call the sender of the SMS:... use to select an SMS Press the Talk key Delete an entry: Options Delete entry OK Save the number in the directory: Options Copy to Directory OK ( p. 40) Delete all entries in the SMS message list: Options Delete List OK Yes 63

64 SMS (text messages) Reading and managing SMS messages... use to select Messaging OK SMS OK Incoming OK... use to select SMS Read... possible options: Answer SMS: Options Reply OK Edit SMS text and send to recipient of your choice: Options Edit OK... use to edit text Options Forward OK Forward SMS to recipient of your choice: Options Forward OK Display text in a different character set: Options Character Set OK... use to select character set Select ( = selected) Saving numbers from SMS text to the directory If a telephone number in the SMS text is recognised, it is automatically highlighted. Save the number in the directory: ( p. 37) If the number is to also be used to send an SMS, save the number including the local area code (dialling code). Dial a number: Press the Talk key Select the next number, if an SMS contains multiple numbers:... use to scroll down until the first number has disappeared from the display. The +-icon is not copied for international area codes. You should then enter "00" at the start of the number. SMS with vcard The vcard is an electronic business card. It is indicated by the icon in the SMS text. A vcard can contain a name, home number, work number, mobile number and a birthday. Individual entries in a vcard can be saved to the directory one after the other. When reading an SMS containing the vcard: View Save The directory is opened automatically. The number and name are copied. If a birthday is entered on the vcard, the date is copied to the directory as an anniversary. If necessary, edit the entry in the directory and save it. You will return to the vcard automatically. 64

65 SMS (text messages) SMS notification Receive notifications of missed calls and/or new messages on the answer machine.... use to select Messaging OK SMS OK Settings OK Notification Change ( = on)... then Enter number: To... use to enter the number to which the SMS should be sent Missed calls: Missed calls... use to select On or Off Answer machine: For AM messages... use to select On or Off Save settings: Save Do not enter your own fixed line network number for notification of missed calls. This can create an endless loop that will incur charges. SMS notification may incur additional costs. SMS service centres The number for at least one SMS service centre must be saved in the device to be able to send SMS messages. The SMS service centre number can be obtained from the service provider. SMS messages are received from every entered SMS service centre as long as they are registered with their service provider. Your SMS messages are sent via the SMS service centre that is entered as the active send centre. Only one SMS service centre can be the active send centre at any one time. Entering/changing the SMS service centre, setting the send service centre... use to select Messaging OK SMS OK Settings OK Service Centres OK... use to select SMS service centre ( = current send service centre) Edit... then Activate send service centre: Active Send:... use to select Yes or No (Yes = SMS messages are sent via the SMS service centre) Enter the number of the SMS service: SMS Service Centre Number... use to enter the number Enter the number of the service: Service no.... use to enter the number Select send connection: Send via... use to select the fixed line network or VoIP connection that you want to use to send the SMS messages. Save settings: Save 65

66 SMS (text messages) If you have agreed a flat fixed line network rate, the chargeable numbers with dialling code 0900 are often blocked. If, in this case, a 0900 number is entered for the SMS service centre, you will not be able to send text messages from your phone. If the attempt to send fails, the SMS is saved in the incoming messages list and indicated as failed. VoIP connection: Even if the Automatic fallback to fixed line option is activated ( web configurator), the telephone will not attempt to send the SMS via the fixed line network. If the selected send connection is deleted from the configuration, the fixed line network connection is used. SMS to PABXs The Call Line Identification must be forwarded to the extension of the PABX (CLIP). If necessary, the access code/outside line code must be prefixed to the number of the SMS service centre (depending on your PABX). To test: Send an SMS to your own number, once with the access code and once without. If the SMS is sent without the extension number, it will not be possible for the recipient to answer directly. Activating/deactivating first ring muting Every SMS addressed to your fixed line network connection is indicated by a single ring. If such a "call" is answered, the SMS is lost. To prevent this, mute the first ring for all external calls. In idle status:... the current setting flashes in the input field (e.g. 1)... then Do not mute the first ringtone: OK Mute the first ringtone (default setting): OK Activating/deactivating the SMS function The settings you have entered for sending and receiving SMS messages (e.g. the numbers of the SMS service centres) and the entries in the incoming and draft lists are saved even after deactivation.... the current setting flashes in the input field (e.g. 1)... then Deactivate the SMS function: OK Activate the SMS function (default setting): OK 66

67 SMS (text messages) SMS troubleshooting E0 FE FD Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. Error occurred while sending SMS. Connection to SMS service centre failed, see self-help. Self-help with errors You cannot send messages You have not requested the CLIP service (Calling Line Identification Presentation). Ask your network provider to enable the feature. SMS sending was interrupted (e.g. by a call). Re-send the SMS. The network provider does not support this feature. No number or an incorrect one has been entered for the send service centre. Enter the number ( p. 65). SMS text is incomplete The phone's memory is full. Delete old SMS messages. The network provider has not yet sent the rest of the SMS. You have stopped receiving SMS messages Call divert has been activated for All calls. Change call divert ( p. 31). The SMS is played back The "display call number" service is not activated. Ask the network provider to enable this feature (subject to a fee). Your mobile phone operator and SMS service provider are not working in partnership. Obtain information from your SMS service provider. The phone is not registered with the SMS service provider. Send an SMS to register the phone for receiving SMS. 67

68 notifications notifications The phone periodically connects to the incoming server and checks for new messages. An account is set up with an Internet provider. The incoming server uses the POP3 protocol. The name of the incoming server and your personal access data (account name, password) are stored in the phone ( Web configurator). The receipt of new messages is displayed on the handset: An advisory tone sounds, the Message key flashes and the icon is displayed in idle status. The icon is also displayed when you have new SMS messages. If authentication of the telephone is carried out by the incoming server via a secure connection (TLS authentication) and this fails, the messages are not downloaded to the telephone. Notification when pressing the Message key : Certificate error - Please check your certificates in the Web configurator. Confirm notification using OK... On the Security page in the Web configurator, you will find information on the possible causes and measures. Opening the incoming list... use to select Messaging OK OK or: There are new messages (the Message key flashes) press OK The phone establishes a connection to the incoming server. A list of messages that are stored there is displayed. New unread messages appear above old read messages. The following details are displayed for each name or address of the sender (on one line, abbreviated if necessary) and date and time (date and time will only display correct values if sender and recipient are located in the same time zone). Bold: New message. messages that were not present in the incoming server when the inbox was last opened are identified as "new", regardless of whether or not they have been read. 68 Incoming Frank.Miller@mailp.com 10/02/201515:40 Happy Birthday Anna Sand 10/02/ :38 Read Delete messages classified as spam by the provider are stored in a separate folder and are not shown in the incoming list. Some providers allow you to change this setting: Deactivate spam protection or display spam s in the incoming list. Other providers may send a message to the inbox when a new spam is received. The date and sender of this mail are repeatedly updated, so that it is always displayed as a new message.

69 Messages when establishing a connection notifications The following problems may occur when connecting to the incoming server. The messages are displayed in the display for a few seconds. Server not accessible The connection to the incoming server could not be established: Incorrect entry for the name of the incoming server. Temporary problems with the incoming server (server is down or is not connected to the Internet). Check settings in the Web configurator. Try again later. Currently not possible The resources your phone requires to make the connection are busy, e.g.: The permitted number of VoIP connections has already been reached. One of the registered handsets is currently connected to the incoming server. Try again later. Login failed Error when logging in to the incoming server. Incorrect entries for name of incoming server, user name and/or password. Check settings in the Web configurator. Mailbox settings incomplete Entries for name of incoming server, user name and/or password are incomplete. Check/add to settings. 69

70 notifications Reading s... Use to select Messaging OK OK... Use to select an Read The subject of the (maximum 120 characters) and the first Example: few characters of the text (maximum 560 characters) are displayed. Scroll through the message: Return to inbox: Back Subject: Invitation Text: Hi Anna, I passed my test! If the does not contain any standard text, the message can t be displayed will briefly appear. Back Options View sender's address: Example: Options From OK... The sender's address is displayed, over several lines if necessary (maximum 60 characters). From: Return to inbox: Back Anna.Sand@mailp.com Back Options Deleting an ... Use to select Messaging OK OK... Use to select an in the incoming list Delete... The is deleted from the incoming server or Open message Options Delete OK Yes... The is deleted from the incoming server 70

71 Info Centre Info Centre The Info Centre makes information from the Internet (e. g. messages or the weather forecast) available for display on a Gigaset telephone. These info services are constantly updated. A default selection has already been defined for the telephone. Data protection notice The inventory data corresponds to that of the VoIP service. When you use the service for the first time, a standard profile is created with configuration data for the device. You can then change and store the configuration data specific to your device, for example, the city for the weather forecast or the date of birth for the biorhythm. You can delete this configuration data again at any time. The information services use the HTTP protocol. Further information about the data stored in relation to the Gigaset.net service: Information on gigaset.net info services: Customising info services Change the default setting for the Info Centre (standard profile) on the Gigaset.net website Via the Web configurator: Open the page Settings Info Services... Click on the link gigaset.net/myaccount... You are automatically logged in with the username and password that have been assigned to your phone by default. or Via a computer web browser: Enter the address Enter the user ID and password on the Gigaset.net website. You can find both on the web configurator page Settings Info Services. The Gigaset.net website is displayed. "Info Centre" tab The page has an icon for every info service provided by Gigaset.net (e.g. weather, horoscope), and an icon for personal applications that you wish to add to your Info Centre. "Screensaver" tab Info services for the screensaver Info Services Activating/deactivating a service An info service is offered in the Info Centre of the registered handset if the relevant icon is orange and the option at the top right of the icon is activated. Activating/deactivating a service: Click option ( = activated) Example: active inactive 71