Imprivata 2014 Desktop Virtualisation Trends in Europe Report

Transcription

1 Imprivata 2014 Desktop Virtualisation Trends in Europe Report

2 Glossary of Terms The Imprivata 2014 Desktop Virtualisation Trends in Europe report focuses on desktop virtualisation adoption and associated trends from the healthcare, financial services, government and other industries. Some of the terminology used throughout the report includes: Virtual Desktop Infrastructure (VDI) the practice of hosting a desktop operating system within a virtual machine running on a centralised server Server-Based Computing (SBC) - a form of desktop virtualisation that refers to running desktops or applications on a centralised server and delivering them to endpoint devices throughout an organisation. Single Sign-On (SSO) A process through which a user logs into a system once and gains access to all available applications without being prompted to log in again. SSO eliminates the need to enter multiple usernames and passwords when users switch applications. Thin Clients thin clients are purpose built endpoint computing devices that utilise purpose-built thinned down operating systems to deliver access into virtual environments. All features typically found on the desktop PC, including applications, data, etc. are hosted and stored on centralised servers. Zero Clients - zero clients are also purpose-built endpoint computing devices with no operating system or hard drives installed locally, but unlike thin clients, they do not retain the operating system or the device s configuration settings in memory.

3 Executive Summary The Imprivata 2014 Desktop Virtualisation Trends in Europe report surveyed more than 100 respondents from the healthcare, financial services, government and other industries across Europe to gain deeper insight into desktop virtualisation adoption and associated trends, including the use of Virtual Desktop Infrastructure (VDI), the uptake of lower-cost endpoints such as zero clients and the benefits of deploying single sign-on (SSO) to access virtual desktops. The increasingly mobile nature of today s workforce has created demand for desktop virtualisation (in particular, VDI) because it gives users roaming access to applications and information at any endpoint. Further, desktop virtualisation improves security by keeping sensitive data centralised instead of distributed on PCs, laptops, tablets and smartphones throughout the organisation. Consequently, adoption of VDI has increased 20 percent since 2013 and is expected to reach adoption levels of 65 percent over the next 24 months. VDI is especially prevalent in healthcare, where 54 percent of organisations use the technology today, and adoption levels are expected to reach 71 percent over the next 24 months. In addition, healthcare s unique challenges associated with the shift from paper-based to electronic records and the need to safeguard patient information makes the industry particularly well-suited to take advantage of VDI coupled with authentication and access management solutions. Giving clinicians fast, secure access to clinical applications and patient records at the point of care improves efficiency and enhances patient care while meeting security and compliance mandates, and accordingly, 76 percent of survey respondents indicate their organisation will use single SSO within their VDI environments over the next 24 months. Summary of findings: VDI adoption across all industries is forecast to increase 33 percent over the next 24 months, with healthcare expected to reach 71 percent adoption levels VDI has shifted from an emerging technology to a core strategic initiative necessary to support user mobility by delivering access to systems and information wherever and whenever users need it. Today, 49 percent of organisations use VDI, up 20 percent from 2013.This trend is expected to continue, with VDI adoption levels expected to reach 65 percent over the next 24 months. The use of VDI in healthcare is outpacing other industries, with adoption levels expected to reach 71 percent over the next 24 months (an increase of 31 percent from today). To unlock the potential of their VDI investment, 74 percent of organisations adopting VDI also plan to implement SSO over the next 24 months While VDI delivers applications and information to users at the point of care, access can be slowed down and inhibited by the need to enter and re-enter usernames and passwords at each endpoint. To address this productivity challenge, more organisations are implementing SSO with their VDI investments to give users fast, secure access to their virtual desktops 46 percent of respondents using VDI today indicate they are also using SSO, which is up 21 percent from This is expected to continue to increase, with 74 percent of organisations indicating they will use SSO within their VDI environments over the next 24 months. Adoption of zero clients, tablets and smartphones as endpoints for VDI is predicted to increase over the next 24 months While PCs, laptops and thin clients remain the most prevalent endpoints for desktop virtualisation today, adoption of zero clients is expected to increase more quickly over the next 24 months as organisations continue to identify ways to optimise their IT environments and maximise their VDI investment. Zero clients give organisations a lower-cost, more efficient and secure solution for enabling VDI, and accordingly, adoption is expected to increase 45 percent over the next 24 months (compared to an eight percent expected increase in thin client adoption over that time frame). In healthcare, the use of tablets and smartphones as endpoints for VDI to support clinical mobility is on the rise, with adoption levels of tablets forecast to reach 56 percent over the next 24 months (an increase of 62 percent from today).

4 Key Findings Adoption of desktop virtualisation continues to increase across all industries in Europe, especially the use of VDI, with adoption increasing 20 percent in the last year. This trend is expected to continue, with VDI adoption levels expected to reach 65 percent within 24 months (an increase of 33 percent from today) (Figure 1). 10 Desktop Virtualisation Adoption (All Industries) 6 SBC VDI month forecast 24-month forecast Figure 1: Server-based computing (SBC) and virtual desktop infrastructure (VDI) adoption and forecasts (all industries) Desktop virtualisation is especially prevalent in healthcare, where 77 percent of organisations use server-based computing and 54 percent use VDI today. Adoption of both technologies is expected on increase, with adoption levels of VDI expected to reach 71 percent over the next 24 months (an increase of 31 percent) (Figure 2). 10 Desktop Virtualisation Adoption (Healthcare) 6 SBC VDI month forecast 24-month forecast Figure 2: Server-based computing (SBC) and virtual desktop infrastructure (VDI) adoption and forecasts (healthcare)

5 Organisations continue to adopt SSO to give users fast, secure access to their virtual desktops. Since 2013, SSO adoption has increased 15 percent for server-based computing and 21 percent for VDI. This trend is expected to continue, with SSO adoption levels expected to reach 76 percent for server-based computing and 74 percent for VDI forecast over the next 24 months (Figure 3). 7 6 SSO Usage with Desktop Virtualisation (All Industries) 5 3 SBC VDI month forecast 24-month forecast Figure 3: SSO usage for server-based computing (SBC) and virtual desktop infrastructure (VDI) (all industries) The use of SSO to access virtual desktops is especially prevalent in healthcare, with 61 percent of organisations using sever-based computing and 42 percent using VDI indicating that they also deploy SSO. Adoption is expected to increase sharply over the next 24 months, reaching 93 percent for server-based computing and 76 percent for VDI over that time frame (Figure 4) SSO Usage with Desktop Virtualisation (Healthcare) month forecast 24-month forecast SBC VDI Figure 4: SSO usage for server-based computing (SBC) and virtual desktop infrastructure (VDI) (healthcare)

6 PCs, laptops and thin clients remain the most prevalent endpoints for desktop virtualisation today, but adoption of zero clients is expected to increase more quickly over the next two years. Zero clients offer a lower-cost, more efficient option for enabling VDI, and accordingly, adoption is expected to increase 45 percent over the next 24 months (compared to an eight percent expected increase in thin client adoption over that time frame) (Figure 5). Thin/Zero Client Usage for VDI (All Industries) Thin Clients Zero Clients Use today 24-month forecast Figure 5: Use of thin and zero client endpoints for VDI (all industries) In healthcare, organisations are using a mix of different endpoints to access virtual desktops, particularly within VDI environments. Adoption of thin and zero clients as well as tablets and smartphones is expected to increase over the next 24 months, with adoption levels of tablets forecast to reach 56 percent in that time frame (an increase of 62 percent from today) (Figure 6). Endpoint Devices for VDI (Healthcare) Use today 24-month forecast 1 Thin clients Zero clients Tablets Smartphones Figure 6: Use of thin and zero clients, tablets and smartphones as endpoints for VDI (healthcare)

7 Methodology A total of 101 respondents from healthcare, financial services, government and other industries were surveyed to understand their organisations adoption rates and reasons for deploying desktop virtualisation (figure 7 breaks down respondents by industry). Respondents represent organisations of different sizes, based on number of employees for non-healthcare and number of beds for healthcare (figures 8 and 9). Respondents in the healthcare also use a mix of different electronic medical record (EMR) systems, as shown in Figure 10. Respondents by Industry 19% Healthcare 17% 48% Financial Services Government Technology 9% 8% Other Figure 7: Respondents by industry # of Employees % of Respondents 41.5% 24.5% 18.9% 9.4% 5.7% Figure 8: Respondents by size of organisation (number of employees), non-healthcare

8 # of Beds % of Respondents 2.2% 15.2% 10.9% 32.6% 39.1% Figure 9: Respondents by size of organisation (number of beds), healthcare EMR Usage (Healthcare) Cerner (12.5%) Chipsoft (6.3%) Epic (6.3%) GE Centricity (2.1%) McKesson Horizon (2.1%) MEDITECH (2.1%) Siemens (10.4%) Not using EMR/EHR (16.7%) Other (43.8%) Figure 10: Healthcare respondents EMR usage

9 About Imprivata With more than two million users, Imprivata is the leading provider of authentication and access management solutions. By strengthening user authentication, streamlining application access and simplifying compliance reporting across multiple computing environments, customers realise improved workflows, increased security and compliance with government regulations. Imprivata has received numerous product awards and top review ratings from leading industry publications and analysts, including a Strong Positive rating in Gartner s latest ESSO Marketscope report. For further information please contact us at: +44 (0) or visit us online at Offices in: Uxbridge, UK Lexington, MA USA Santa Cruz, CA USA Paris, France Nuremberg, Germany Den Haag, Netherlands Copyright 2014 Imprivata, Inc. All rights reserved. Imprivata is a registered trademark of Imprivata, Inc. in the U.S. and other countries. All other trademarks are the property of their respective owners. VDI-Survey-Europe-V