Position Description For ICT Systems Officer Information, Technology and Communication Department Hobart

Size: px
Start display at page:

Download "Position Description For ICT Systems Officer Information, Technology and Communication Department Hobart"

Transcription

1 Position Description For ICT Systems Officer Information, Technology and Communication Department Hobart Programme: ICT Services Location: Hobart based with travel throughout Tasmania Reports To: ICT Manager Approved by: Business Manager, Archdiocese of Hobart Version: May 2012 Full Time Equivalent: 1 FTE Context: The Archdiocese of Hobart is the expression of the Catholic Church in Tasmania. The Information Technology and Communication (ICT) department within the Business Manager s Office is responsible for the provision of ICT guidance and advice to the Archdiocese of Hobart. This Department designs, develops and manages ICT infrastructure for the State assisting the effective delivery of services for a number of Archdiocesan Agencies to their constituents. The ICT team is based in Hobart. Our architecture is predominately windows based supporting approximately 250 seats. ICT services works within a customer focussed small team environment. Key attributes of ICT team members include effective communication, positive attitude, dedication, and adaptability. ICT services are delivered to a broad range of businesses and Church agencies including Centacare Tasmania and Parishes. The network currently spans six sites across the State. These sites are located in Launceston, Burnie, Devonport and Hobart. We also provide support for other church welfare agencies affiliated with the Archdiocese. Primary Objectives: The ICT Systems Officer is accountable to the ICT Manager. The position assists in the smooth delivery and development of ICT and business services to the Archdiocese of Hobart and it s entities by contributing to the overall effective management and development of ICT systems state wide. The position will support the ICT Manager by providing experienced technical advice, guidance, recommendations, technical project management and proactive management of infrastructure development and issues; and provide operational support across the ICT environment The key areas of responsibilities include: Network, communications and security infrastructure Data centre and storage infrastructure Virtual environment infrastructure Information management infrastructure Systems and application development Disaster Recovery and Business Continuity Planning 1 P age Position Description: ICT Systems Officer Version date: May 2012

2 Major Accountabilities: 1 Interpersonal and communication style: a. Demonstrated excellent written and verbal communication skills, ability to converse and communicate with a broad range of clients from different backgrounds and client levels of ICT knowledge b. Active listening skills to ensure a clear understanding of business, project and user requirements c. Demonstrate a positive, considerate and helpful manner in working with all employees or ICT clients d. Time management and organisational skills especially in a work environment where there are many interruptions and work demands Ability to set priorities and deliver quality outcomes Demonstrate good analytical and conceptual skills with problem solving or when assisting other team members with issues e. Ability to develop well structured ICT practices and a willingness to support these and promote their support amongst others f. Regularly report and communicate with the ICT Manager of key issues and project progress 2 Professional/technical elements: a. Actively contribute to the establishment and maintenance of ICT operations to support the administration and service delivery needs of the Archdiocese and its entities by: Actively monitoring and supporting the continued operation of all infrastructure systems taking a proactive approach to identify recurring problems and propose solutions and service improvements, thus ensuring systems reliability, availability and efficiency Assist in configuring, implementing and management of a robust WAN and LAN infrastructure that can accommodate and optimise the demands of private cloud computing, IPV6, VOIP, enhanced security and QOS Assist in planning and implementing updated security measures to protect Archdiocesan systems from unauthorised access and malware o Actively review, monitor and improve network infrastructure security, undertake regular programme of self audit and base lining by utilising the appropriate tools o Detect and respond to intrusion or security breaches Assist in the development, implementation, monitoring, and maintenance of system infrastructure including server systems and applications, data storage and virtualised environments o Provide advice to the ICT Manager is these areas with emphasis on virtual environments, Sharepoint, CRM and SANS o Ensure data integrity and redundancy o Undertake daily administration, including monitoring system performance, ensuring successful backups, and developing/implementing disaster recovery plans Development and administration of Archdiocesan SQL database servers and applications for current and future needs Provide support and assist in the resolution of incidents related to infrastructure and database servers Assist in the business analysis, development and implementation of an Intranet, knowledge management system and streamlined business solutions 2 P age Position Description: ICT Systems Officer Version date: May 2012

3 o Designing, developing and maintaining the company s intranet business strategy by working collaboratively with the ICT Manager and business units o Develop and implement automated workflows Assist with planning, development and implementation of disaster recovery readiness and contingency plans Advise on technical specification relating to the development or procurement of new information systems or ICT infrastructure Produce standards, documentation, guides and support materials; ensuring all such material is presented at the appropriate level/format and ensure that the material is publicised and disseminated to the identified audiences Assist in the review and formulation of policies, standards and processes to enable effective delivery and operation of the ICT services Undertake analysis and recommend innovative ideas, on the application of current and new techniques and solutions for the support, maintenance and efficient management the ICT environment b. Provide support to ICT clients by: 1. Fostering a business outcome approach enabling service delivery by clearly understanding user needs and requirements 2. Helping to set and manage user expectations of agreed outcomes 3. Providing client support to users and ensuring that user s requests are understood, properly documented and prioritised 4. Investigating issues and accurately recording actions taken, diagnostic information, outcomes and time taken in the support log 5. Ensuring all infrastructure requests and issues are addressed and outcomes are communicated to clients 6. Continually seeking opportunities to increase internal client satisfaction and deepen customer relationships 7. Develop and deliver training along with support materials for staff in system usage and improvements c. Assist as an active and knowledgeable participant, in the research, identification and evaluation of new technologies that may support and benefit ICT service delivery d. Undertake any other ICT duties or responsibilities as requested by the ICT Manager 3 People management or teamwork activities: a. Promote collaborative team culture amongst ICT team by assisting and being willing to be assisted by other members so that overall objectives across ICT services can be met b. Advice and participate in technology teams/projects developing, configuring and deployment of technology solutions c. Provide expert advice to the ICT Manager on information security, infrastructure, performance and configuration issues d. Actively maintain team communication e. Attend meetings to monitor workload, plan activities and solve issues f. Regularly report and communicate with the ICT Manager about key issues and project outcomes 3 P age Position Description: ICT Systems Officer Version date: May 2012

4 4 Compliance requirements and quality control activities: a. Document phases of system development including: planning prior to project undertaking or system testing; Issues during implementation; configuration, deployment and review of system performance after deployment b. Produce Reports outlining project progress, and issues to the ICT Manager c. Assist with improvements in policies, procedures and practices d. Establish and maintain administrative procedure and practices for the ICT Team where required e. Actively contribute to the preparation and review of ICT maintenance programmes f. Perform operations, maintenance and troubleshooting, taking a proactive approach to identify recurring problems and report these to the ICT Manager g. Actively contribute to the continuous improvement of services provided by ICT Department h. Record all work to a set standard within relevant systems and within appropriate service agreements i. Support of ITILv3 Framework principles and adoption of processes 5 Personal accountability level: a. A high standard of ethics and integrity in all dealings b. Accountable and responsible for the accurate monitoring and administration of Archdiocesan networking infrastructure and security systems c. Responsible for changes affecting the ICT infrastructure and that such changes take place in a controlled and auditable manner d. Foster a customer focussed business outcome approach e. Responsible for the accurate recording of documentation in regards to configuration, testing and support logs for helpdesk and ensuring timely response to clients f. Proactive approach to personal and professional development Risk and Workplace Health & Safety: The Archdiocese of Hobart is committed to ensuring that our operations at all Agencies are conducted with proper regard for health and safety of all. You are required to observe safe work practices in accordance with training and instruction given and report any risk to your immediate supervisor. Risks arising in the workplace may be financial, site, task or person specific or related to safety. All employees of the Archdiocese of Hobart will conduct themselves responsibly with proper respect for established rules and procedures and they will consistently perform their jobs with proper regard for the health and safety of others. We expect all employees to participate in and contribute to Workplace Health and Safety activities, including participation in the consultative processes provided by the organisation, to ensure a safe work environment for clients, our community, employees and visitors. 4 P age Position Description: ICT Systems Officer Version date: May 2012

5 Key Communications Linkages: The ICT Systems Officer is accountable and reports to the ICT Manager. The ICT Systems Officer may be required to provide reports to Business Managers and Agency heads. The position holder will be in regular communication with Archdiocesan and Centacare Agency staff, Priests, Religious, Parish staff, other external catholic organisations and vendors across the state. Job Environment: 1. This position requires some lifting and bending as part of the commissioning, migrating and decommissioning of hardware, audio equipment and network infrastructure 2. The position requires movement of users desktops and setting up equipment in specified rooms 3. Close work using non electrical tools 4. Periods of sedentary work while providing phone and support to clients 5. Travel to support sites around the southern area and across the State 5 P age Position Description: ICT Systems Officer Version date: May 2012

6 Selection Criteria Essential requirements An understanding of, and commitment to, the operations of the Catholic Church and a commitment to the philosophy and core values of the Archdiocese of Hobart Essential background o Tertiary Qualification in computing o Industry qualifications e.g. MCITP, CCNA o Minimum 5 years or extensive demonstrable experience in desktop, server, networking and communication technologies, within a service delivery environment o Understanding of ITIL v3 framework or similar service delivery frameworks o Permanent work rights for Australia o Current Australian Drivers Licence Excellent written and verbal communications skills o Expected to be able to explain, both verbally and in writing, complex technical requirements and specifications to non technical colleagues outside of the department o Able to negotiate and influence multiple parties within problem resolution and operational incident situations o Comfortable liaising with clients and staff of varying expertise and seniority o sound administrative skills and good analytical and reporting abilities Enjoy working within a small team and taking a hands on approach, but can also work autonomously Proven record of delivering results within a given timescale o Proven time management and organisational skills especially in a work pressure environment (i.e. where there are many interruptions and work demands) Proven ability to think logically and analytically in a troubleshooting and problem solving environment o Ability to conceptualise and think creatively Strong technical background in ICT development, implementation, monitoring, and maintenance of system infrastructure including desktop, server systems and applications, data storage and virtualised environments Strong technical background and sound understanding of network protocols, security and wireless technologies Demonstrated experience in one or more Microsoft Server technologies such as Active Directory, RDP, SharePoint 2010, CRM, Exchange and SQL database administration Ability and willingness to undertake the relevant employee screening processes, including the provision of a National Police Criminal History Check satisfactory to the Archdiocese of Hobart Desirable Qualifications and Experience Experience in open source CMS and other applications Ability to use web languages/formatting such as.net, PHP, XML, HTML5 6 P age Position Description: ICT Systems Officer Version date: May 2012

Position Description For ICT Officer Support Information, Technology and Communication Department Hobart

Position Description For ICT Officer Support Information, Technology and Communication Department Hobart Position Description For ICT Officer Support Information, Technology and Communication Department Hobart Programme: ICT Services Unit Location: Based in Hobart with travel within Tasmania Reports To: ICT

More information

Todmorden High School Job Description

Todmorden High School Job Description Todmorden High School Job Description Post Title: ICT Manager. Salary: SO2 ( 28,485-30,153) Hours: 37 hours, Full time Annual Leave: 30 days plus standard bank holidays. Holidays must be taken during school

More information

Ensure that all windows servers are patched and virus checked to the correct levels and that changes are made in line with ISO standards

Ensure that all windows servers are patched and virus checked to the correct levels and that changes are made in line with ISO standards Job description and person specification Senior ICT Officer Reports to: ICT Manager Purpose This role supports the provision of a high quality and measurable ICT infrastructure support service whilst delivering

More information

ASSISTANT ICT NETWORK MANAGER. JOB DESCRIPTION Support Staff

ASSISTANT ICT NETWORK MANAGER. JOB DESCRIPTION Support Staff ASSISTANT ICT NETWORK MANAGER JOB DESCRIPTION Support Staff The school has been designated by the Secretary of State as a school with a religious character. Its Instrument of Government states that it

More information

Evaluation of technologies that will improve the UEL IT infrastructure, recommending and advising on strategic improvements

Evaluation of technologies that will improve the UEL IT infrastructure, recommending and advising on strategic improvements JOB DESCRIPTION Job Title: Grade: School/Service: Campus: Responsible to: Responsible for whom: Liaison with: Infrastructure Solutions Architect H IT Services Docklands Head of Infrastructure All Schools

More information

To use centralised systems for remote control of computers and deployment of software, system images and security updates.

To use centralised systems for remote control of computers and deployment of software, system images and security updates. JOB DESCRIPTION POST: First Line Support Desk Analyst GRADE: Support Staff Grade 2/3 RESPONSIBLE TO: KEY PURPOSE: IT Manager To work as part of the ilrc team to provide on-going proactive technical and

More information

Position Description. Computer Network Defence (CND) Analyst. GCSB mission and values. Our mission. Our values UNCLASSIFIED

Position Description. Computer Network Defence (CND) Analyst. GCSB mission and values. Our mission. Our values UNCLASSIFIED Position Description Computer Network Defence (CND) Analyst Position purpose: Directorate overview: The CND Analyst seeks to discover, analyse and report on sophisticated computer network exploitation

More information

Job Description. ICT Systems Administrator

Job Description. ICT Systems Administrator Job Description Job Title: Directorate: Responsible to: Job Purpose: ICT Systems Administrator Finance & ICT Directorate ICT Infrastructure Manager Support and assist the provision of a high quality and

More information

JOB DESCRIPTION. ICT Network Manager. Varndean JOB TITLE: SECTION: PURPOSE OF JOB

JOB DESCRIPTION. ICT Network Manager. Varndean JOB TITLE: SECTION: PURPOSE OF JOB JOB DESCRIPTION JOB TITLE: SECTION: ICT Network Manager Varndean PURPOSE OF JOB To take overall responsibility for the management and development of the network infrastructure within a secondary school,

More information

Position Description. Southern Cross Grammar IT Helpdesk Technician

Position Description. Southern Cross Grammar IT Helpdesk Technician Position Description Southern Cross Grammar IT Helpdesk Technician School Profile Located in Caroline Springs, Southern Cross Grammar features curriculum and pedagogy based on proven educational research

More information

Senior Manager Information Technology (India) Duration of job

Senior Manager Information Technology (India) Duration of job Role Profile Job Title Senior Manager Information Technology (India) Directorate or Region South Asia Department/Country Business Support Services, India Location of post Gurgaon Pay Band 6 / Grade G Assistant

More information

Manager, Infrastructure Services. Position Number Community Division/Region Yellowknife Technology Service Centre

Manager, Infrastructure Services. Position Number Community Division/Region Yellowknife Technology Service Centre IDENTIFICATION Department Position Title Infrastructure Manager, Infrastructure Services Position Number Community Division/Region 32-11488 Yellowknife Technology Service Centre PURPOSE OF THE POSITION

More information

CAPABILITY STATEMENT

CAPABILITY STATEMENT CAPABILITY STATEMENT Trident Health Services OUR MISSION Our mission is to be the best holistic supplier of IT services, and provide quality systems and cost effective, integrated solutions to all our

More information

New Zealand Government IBM Infrastructure as a Service

New Zealand Government IBM Infrastructure as a Service New Zealand Government IBM Infrastructure as a Service A world class agile cloud infrastructure designed to provide quick access to a security-rich, enterprise-class virtual server environment. 2 New Zealand

More information

POSITION DESCRIPTION

POSITION DESCRIPTION Network Security Consultant POSITION DESCRIPTION Unit/Branch, Directorate: Location: Regulatory Unit Information Assurance and Cyber Security Directorate Auckland Salary range: I $90,366 - $135,548 Purpose

More information

NSPCC JOB DESCRIPTION

NSPCC JOB DESCRIPTION NSPCC JOB DESCRIPTION JOB TITLE: DIVISION: DEPARTMENT: LOCATION: Senior Information Specialist National Services Knowledge and Information London DATE APPROVED: January 2016 Context and Background The

More information

Marine Institute Job Description

Marine Institute Job Description Marine Institute Job Description Position Contract Service Group Location Temporary Systems Administrator Team Leader Temporary Specified Purpose contract for a duration of up to 3 years Ocean Science

More information

IT SECURITY OFFICER. Department: Information Technology. Pay Range: Professional 18

IT SECURITY OFFICER. Department: Information Technology. Pay Range: Professional 18 Pierce County Classification Description IT SECURITY OFFICER Department: Information Technology Job Class #: 634900 Pay Range: Professional 18 FLSA: Exempt Represented: No Classification descriptions are

More information

IT Support Officer Navitas Group IT

IT Support Officer Navitas Group IT IT Support Officer Navitas Group IT Fulltime, Ongoing Navitas is a diversified global education provider founded in 1994 that offers an extensive range of educational services for students and professionals

More information

University wide (Lansdowne Campus/Talbot Campus)

University wide (Lansdowne Campus/Talbot Campus) Job escription Post/Job Title: Senior Communications ngineer Postholder: Ref: Location: ITS129/505545 University wide (Lansdowne Campus/Talbot Campus) Faculty/Professional Service: IT Services Group/Section:

More information

ROLE DESCRIPTION IT SPECIALIST

ROLE DESCRIPTION IT SPECIALIST ROLE DESCRIPTION IT SPECIALIST JOB IDENTIFICATION Job Title: Job Grade: Department: Location Reporting Line (This structure reports to?) Full-time/Part-time/Contract: IT Specialist D1 Finance INSETA Head

More information

IT Support Officer (Ongoing) Brisbane

IT Support Officer (Ongoing) Brisbane IT Support Officer (Ongoing) Brisbane SAE Institute, with 54 campuses in 28 countries, has been setting the global benchmark for creative media education since 1976. In Australia, we proudly offer government

More information

POSITION DESCRIPTION

POSITION DESCRIPTION UNCLASSIFIED IT Security Certification Assessor POSITION DESCRIPTION Unit, Directorate: Location: IT & Physical Security, Protective Security Wellington Salary range: H $77,711 - $116,567 Purpose of position:

More information

DATABASE ADMINISTRATOR

DATABASE ADMINISTRATOR DATABASE ADMINISTRATOR Department FLSA Status Reports To Supervises Information Technology Exempt IT Director N/A DISTINGUISHING CHARACTERISTICS: The principal function of an employee in this class is

More information

NOT PROTECTIVELY MARKED JOB DESCRIPTION

NOT PROTECTIVELY MARKED JOB DESCRIPTION JOB DESCRIPTION APPENDIX C Before completing this form, please read the BTP Guide to writing job descriptions for Police Staff roles Appendix B to the SOP. A. POST DETAILS: Job Title: Database Administrator

More information

Communications Engineer (Fixed-Term) (Internal Only) Applications and Technologies Communications Team

Communications Engineer (Fixed-Term) (Internal Only) Applications and Technologies Communications Team Job escription Post/Job Title: Ref: Location including building: Faculty/Support Service: Group/Section: Normal hours per week: Communications ngineer (Fixed-Term) (Internal Only) ITS118/505408 University

More information

SENIOR ICT TECHNICIAN

SENIOR ICT TECHNICIAN 1 ACCOUNTABILITES AND DESCRIPTION OF POST JOB TITLE: DEPARTMENT: REPORTS TO: INFORMATION TECHNOLOGY IT MANAGER 1. GENERAL QUALITIES Function Responsibility to provide first and second line technical support

More information

VOCATIONAL QUALIFICATIONS ENTRY CODES 2017/18. ocr.org.uk

VOCATIONAL QUALIFICATIONS ENTRY CODES 2017/18. ocr.org.uk VOCATIONAL QUALIFICATIONS ENTRY CODES 2017/18 ocr.org.uk Contents Introduction 1 Key to forms of assessment 1 Version control 2 1 Skills for Business 3 1.1 Administration (Business Professional) 3 1.2

More information

POLICE STAFF JOB DESCRIPTION

POLICE STAFF JOB DESCRIPTION POLICE STAFF JOB DESCRIPTION SECTION 1 JOB TITLE: Production Database Administrator (2 Posts) REPORTS TO: Production DBA Lead REF NO R121/18 DIVISION/DEPARTMENT Corporate Services/ICT WORK LOCATION: Flexible

More information

Cloud solution consultant

Cloud solution consultant Cloud solution consultant Role brief Directorate Jisc technologies Base location Harwell or Bristol Grade B Job level 18 Job family Professional services Date 23/10/2017 Reports to Cloud services group

More information

Senior Technical Consultant

Senior Technical Consultant Senior Technical Consultant Department Service Department Reporting to Service Manager Our Company Wanstor is an IT Solutions Company celebrating their 16 th year in business. The company has grown year

More information

Position Description IT Auditor

Position Description IT Auditor Position Title IT Auditor Position Number Portfolio Performance and IT Audit Location Victoria Supervisor s Title IT Audit Director Travel Required Yes FOR OAG HR USE ONLY: Approved Classification or Leadership

More information

Cloud solution consultant

Cloud solution consultant Cloud solution consultant Role brief Directorate Jisc technologies Base location Harwell or Bristol Grade B Level 18 Job family Professional services Date November 2017 Reports to Cloud services group

More information

Senior Web Developer Permanent

Senior Web Developer Permanent Senior Web eveloper Permanent Job description Job title: Senior Web eveloper Grade: 5 ivision: Reporting to: Main contacts: agencies ICT Online evelopment Manager Internal: Online evelopment Team and AAT

More information

Job Description. Due to the nature of the IT team it will be necessary for this role to also provide support for other IT functions.

Job Description. Due to the nature of the IT team it will be necessary for this role to also provide support for other IT functions. Job Description Job Title: Line Manager: Summary of Role: Scope: IT Operations Analyst IT Server Applications Manager The IT Operations Analyst is responsible for support IT Users in solving computer problems,

More information

Marine Institute Job Description

Marine Institute Job Description Marine Institute Job Description Position Contract Service Group Location Temporary Scientific and Technical Officer (STO) - IT Systems Administrator Temporary specified purpose contract for a duration

More information

ANZSCO Descriptions The following list contains example descriptions of ICT units and employment duties for each nominated occupation ANZSCO code. And

ANZSCO Descriptions The following list contains example descriptions of ICT units and employment duties for each nominated occupation ANZSCO code. And ANZSCO Descriptions The following list contains example descriptions of ICT units and employment duties for each nominated occupation ANZSCO code. Content 261311 - Analyst Programmer... 2 135111 - Chief

More information

Technical Consultant. Job Title Technical Consultant. Department Service Department. Reporting to Service Manager

Technical Consultant. Job Title Technical Consultant. Department Service Department. Reporting to Service Manager Technical Consultant Job Title Technical Consultant Department Service Department Reporting to Service Manager Our Company Wanstor is an IT Solutions Company celebrating their 16 th year in business. The

More information

ecald TM Web Developer Position Description

ecald TM Web Developer Position Description Date: November 2015 Job Title : (Part-time 0.5 FTE) Department : Institute of Innovation and Improvement Location : North Shore Hospital NB: the role will require the appointee to commute to West Auckland

More information

Information Security Controls Policy

Information Security Controls Policy Information Security Controls Policy Classification: Policy Version Number: 1-00 Status: Published Approved by (Board): University Leadership Team Approval Date: 30 January 2018 Effective from: 30 January

More information

Account Executive / Account Manager

Account Executive / Account Manager Account Executive / Account Manager Job Descriptions: Maintain and build relationship with both existing and new clients Responsible to both SME and Enterprise customers Identify prospects, develop and

More information

IT MANAGER PERMANENT SALARY SCALE: P07 (R ) Ref:AgriS042/2019 Information Technology Manager. Reporting to. Information Technology (IT)

IT MANAGER PERMANENT SALARY SCALE: P07 (R ) Ref:AgriS042/2019 Information Technology Manager. Reporting to. Information Technology (IT) DESIGNATION Reporting to Division Office Location IT MANAGER PERMANENT SALARY SCALE: P07 (R806 593.00) Ref:AgriS042/2019 Information Technology Manager CEO Information Technology (IT) Head office JOB PURPOSE

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Engagement Manager Unit/Branch, Directorate: Location: Outreach & Engagement, Information Assurance and Cyber Security Directorate Auckland Salary range: H $77,711 - $116,567 Purpose

More information

Security Director - VisionFund International

Security Director - VisionFund International Security Director - VisionFund International Location: [Europe & the Middle East] [United Kingdom] Category: Security Job Type: Open-ended, Full-time *Preferred location: United Kingdom/Eastern Time Zone

More information

IT Expert (Enterprise Network and Infrastructure Architect)

IT Expert (Enterprise Network and Infrastructure Architect) IT Expert (Enterprise Network and Infrastructure Architect) Reference 2015-221-EXT Type of contract Who can apply Salary Working time Place of work Closing date for applications Fixed-term contract which

More information

Salary Scale in accordance with the school s support staff structure and/or any local agreements that are in place.

Salary Scale in accordance with the school s support staff structure and/or any local agreements that are in place. ICT TECHNICIAN: JOB DESCRIPTION Salary Scale 14-18 in accordance with the school s support staff structure and/or any local agreements that are in place. Line of responsibility The ICT technician will

More information

INFORMATION TECHNOLOGY NETWORK ADMINISTRATOR ANALYST Series Specification Information Technology Network Administrator Analyst II

INFORMATION TECHNOLOGY NETWORK ADMINISTRATOR ANALYST Series Specification Information Technology Network Administrator Analyst II Adopted: July 2000 Revised : April 2004; August 2009; June 2014; February 2018 INFORMATION TECHNOLOGY NETWORK ADMINISTRATOR ANALYST Series Specification Information Technology Network Administrator Analyst

More information

STRATEGIC PLAN

STRATEGIC PLAN STRATEGIC PLAN 2013-2018 In an era of growing demand for IT services, it is imperative that strong guiding principles are followed that will allow for the fulfillment of the Division of Information Technology

More information

Microsoft SharePoint Server 2013 Plan, Configure & Manage

Microsoft SharePoint Server 2013 Plan, Configure & Manage Microsoft SharePoint Server 2013 Plan, Configure & Manage Course 20331-20332B 5 Days Instructor-led, Hands on Course Information This five day instructor-led course omits the overlap and redundancy that

More information

NDIS Quality and Safeguards Commission. Incident Management System Guidance

NDIS Quality and Safeguards Commission. Incident Management System Guidance NDIS Quality and Safeguards Commission Incident Management System Guidance Version 1 - May 2018 Acknowledgment This guidance is published by the Australian Government, using resources developed by the

More information

EUROPEAN ICT PROFESSIONAL ROLE PROFILES VERSION 2 CWA 16458:2018 LOGFILE

EUROPEAN ICT PROFESSIONAL ROLE PROFILES VERSION 2 CWA 16458:2018 LOGFILE EUROPEAN ICT PROFESSIONAL ROLE PROFILES VERSION 2 CWA 16458:2018 LOGFILE Overview all ICT Profile changes in title, summary, mission and from version 1 to version 2 Versions Version 1 Version 2 Role Profile

More information

POSITION DESCRIPTION

POSITION DESCRIPTION Infrastructure Engineer POSITION DESCRIPTION Unit/Branch, Directorate: Location: Reporting to: Direct reports: Infrastructure, Intelligence Directorate Wellington, Auckland Infrastructure Lead Nil Salary

More information

INFORMATION TECHNOLOGY ANALYST I//II

INFORMATION TECHNOLOGY ANALYST I//II NOVEMBER 2016 FLSA: IT ANALYST I = NON-EXEMPT IT ANALYST II = EXEMPT Bargaining Unit: JCN: INFORMATION TECHNOLOGY ANALYST I//II DEFINITION Under general supervision or direction, provides professional

More information

Call for Applications Post of IT Systems Engineer or Senior IT Systems Engineer I or Senior IT Systems Engineer II IT Services

Call for Applications Post of IT Systems Engineer or Senior IT Systems Engineer I or Senior IT Systems Engineer II IT Services Applications are invited for the post of IT Systems Engineer or Senior IT Systems Engineer I or Senior IT Systems Engineer II at the and as may be required by the University of Malta. Post of IT Systems

More information

New Zealand Government IbM Infrastructure as a service

New Zealand Government IbM Infrastructure as a service New Zealand Government IbM Infrastructure as a service Global leverage / local experts World-class Scalable Agile Flexible Fast Secure What are we offering? IBM New Zealand Government Infrastructure as

More information

NJC SP ( 22,658-25,951) plus final salary scheme pension.

NJC SP ( 22,658-25,951) plus final salary scheme pension. Job Description POST: RESPONSIBLE TO: SALARY: KEY RELATIONSHIPS: LOCATION: WORKING PATTERN: DISCLOSURE: JOB PURPOSE: 2 nd Line Support Technician IT Service Desk Manager: Oasis Centre NJC SP 25-29 ( 22,658-25,951)

More information

Bachelor of Information Technology (Network Security)

Bachelor of Information Technology (Network Security) Course information for Bachelor of Information Technology (Network Security) Course Number HE20524 Location Meadowbank Course Design The Bachelor of Information Technology (Network Security) is a three-year

More information

Recruitment Pack Marketing Officer Battersea Dogs & Cats Home

Recruitment Pack  Marketing Officer Battersea Dogs & Cats Home Recruitment Pack Email Battersea Dogs & Cats Home Dear Applicant, Thank you for requesting further information for our Email vacancy (Ref BDCH878). Please find enclosed the below information which you

More information

Job Descriptions and Person Specifications for Information and Communication Technology (ICT) Officers and Communication Officers

Job Descriptions and Person Specifications for Information and Communication Technology (ICT) Officers and Communication Officers Republic of Uganda Ministry of Public Service Job Descriptions and Person Specifications for Information and Communication Technology (ICT) Officers and Communication Officers Prepared by; Directorate

More information

Level 2 Diploma in Team Leading (combined qualification)

Level 2 Diploma in Team Leading (combined qualification) Level 2 Diploma in Team Leading (combined qualification) Title Credit Value 40 Level 3 Reference Minimum GLH 201 Maximum GLH 259 Level 2 Diploma in Team Leading (QCF) S/016/614 To achieve a Level 2 Diploma

More information

Position Description. Engagement Manager UNCLASSIFIED. Outreach & Engagement Information Assurance and Cyber Security Directorate.

Position Description. Engagement Manager UNCLASSIFIED. Outreach & Engagement Information Assurance and Cyber Security Directorate. Position Description Engagement Manager Business unit: Position purpose: Direct reports: Directorate overview: Business Unit Overview Remuneration indicator: Outreach & Engagement Information Assurance

More information

POSITION DETAILS. Content Analyst/Developer

POSITION DETAILS. Content Analyst/Developer HR191 JOB DESCRIPTION NOTES Forms must be downloaded from the UCT website: http://www.uct.ac.za/depts/sapweb/forms/forms.htm This form serves as a template for the writing of job descriptions. A copy of

More information

JOB DESCRIPTION FOR SUPPORT STAFF

JOB DESCRIPTION FOR SUPPORT STAFF JOB DESCRIPTION FOR SUPPORT STAFF JOB TITLE: REPORTS TO: Systems Administrator Technical Services Manager PURPOSE OF THE JOB The System Administrator is responsible for the effective provisioning, installation

More information

National Council for Special Education. NCSE Support Service Advisor Job Description and General Notes

National Council for Special Education. NCSE Support Service Advisor Job Description and General Notes National Council for Special Education NCSE Support Service Advisor Job Description and General Notes 1. Overview: On 20 th March, 2017 three support services, the Special Education Support Service (SESS),

More information

Missoula County Public Schools Job Description

Missoula County Public Schools Job Description Missoula County Public Schools Job Description Job Classification: Network Coordinator Bargaining Unit: Merged Missoula Classified Employees Association Reports to/supervised by: Supervisor of Technology

More information

Position Title: IT Security Specialist

Position Title: IT Security Specialist Position Title: IT Security Specialist SASRIA SOC LIMITED Sasria, a state-owned company, is the only short-term insurer in South Africa that provides affordable voluntary cover against special risks such

More information

CITY OF MONTEBELLO SYSTEMS MANAGER

CITY OF MONTEBELLO SYSTEMS MANAGER CITY OF MONTEBELLO 109A DEFINITION Under general administrative direction of the City Administrator, provides advanced professional support to departments with very complex computer systems, programs and

More information

Optimisation drives digital transformation

Optimisation drives digital transformation January 2017 Executive summary Forward-thinking business leaders are challenging their organisations to achieve transformation by harnessing digital technologies with organisational, operational, and business

More information

IN THE FRAME. Computacenter Public Sector Frameworks FRAMEWORK

IN THE FRAME. Computacenter Public Sector Frameworks FRAMEWORK IN THE FRAME Computacenter Public Sector Frameworks FRAMEWORK SOLUTION PUBLIC SECTOR FRAMEWORK ACCELERATE TRANSFORMATION Put digitalisation in the fast lane with cost-effective, compliant and centralised

More information

Level 2 Diploma in Team Leading (combined qualification)

Level 2 Diploma in Team Leading (combined qualification) Level 2 Diploma in Team Leading (combined qualification) Title Credit Value 40 Level 3 Reference Minimum GLH 206 Maximum GLH 260 Level 2 Diploma in Team Leading (QCF) S/016/374 To achieve a Level 2 Diploma

More information

Bristol t e Exeter t e

Bristol t e Exeter t e CSG House, 7 George Thomas Avenue, Brynmenyn Ind. Est., Bridgend. CF32 9SQ. t 01656 725505 e sales@csgrp.co.uk Bristol t 01172 033555 e sales@csgrp.co.uk Exeter t 01392 908121 e sales@csgrp.co.uk About

More information

VMware vcloud Air Accelerator Service

VMware vcloud Air Accelerator Service DATASHEET AT A GLANCE The VMware vcloud Air Accelerator Service assists customers with extending their private VMware vsphere environment to a VMware vcloud Air public cloud. This Accelerator Service engagement

More information

Global Security Advisor

Global Security Advisor Global Security Advisor Location: [North America] [United States] Category: Security *Preferred location: USA. Other locations will be considered globally where WVI is registered to operate. PURPOSE OF

More information

IT Services. We re the IT in OrganIsaTion.

IT Services. We re the IT in OrganIsaTion. IT Services. We re the IT in OrganIsaTion. IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored IT infrastructures,

More information

DATA PROTECTION PRIVACY NOTICE PROTECTING YOUR PERSONAL INFORMATION: YOUR RIGHTS, OUR RESPONSIBILITIES

DATA PROTECTION PRIVACY NOTICE PROTECTING YOUR PERSONAL INFORMATION: YOUR RIGHTS, OUR RESPONSIBILITIES DATA PROTECTION PRIVACY NOTICE PROTECTING YOUR PERSONAL INFORMATION: YOUR RIGHTS, OUR RESPONSIBILITIES You have been given this Notice because Babington collects, uses and stores information about colleagues

More information

Chartered Membership: Professional Standards Framework

Chartered Membership: Professional Standards Framework Chartered Membership: Professional Standards Framework Foreword The Chartered Institute of Architectural Technologists (CIAT) is the lead professional body for Architectural Technology and the UK Competent

More information

Planning and Administering SharePoint 2016

Planning and Administering SharePoint 2016 Planning and Administering SharePoint 2016 Course 20339A 5 Days Instructor-led, Hands on Course Information This five-day course will combine the Planning and Administering SharePoint 2016 class with the

More information

Setting up an IT Network

Setting up an IT Network Unit 16: Setting up an IT Network Unit code: M/601/3274 QCF Level 2: BTEC Specialist Credit value: 10 Guided learning hours: 60 Aim and purpose This unit enables learners to understand the role of IT networks

More information

ESSENTIAL, QUALITY IT SUPPORT FOR SMALL AND MEDIUM BUSINESSES

ESSENTIAL, QUALITY IT SUPPORT FOR SMALL AND MEDIUM BUSINESSES ESSENTIAL, QUALITY IT SUPPORT FOR SMALL AND MEDIUM BUSINESSES YOUR OWN IT DEPARTMENT AT A FRACTION OF THE COST// Hand over the day-to-day management and responsibility of your IT so you can focus on what

More information

Advanced Solutions of Microsoft SharePoint Server 2013 Course Contact Hours

Advanced Solutions of Microsoft SharePoint Server 2013 Course Contact Hours Advanced Solutions of Microsoft SharePoint Server 2013 Course 20332 36 Contact Hours Course Overview This course examines how to plan, configure, and manage a Microsoft SharePoint Server 2013 environment.

More information

Network and Security Administrator 2018

Network and Security Administrator 2018 Network and Security Administrator 2018 About Dion Dion Global Solutions is a global trusted technology provider to the financial services industry, providing solutions to retail, commercial banks, institutional

More information

VACANCY NOTICE. Vacancy Notice No: CAT-6 (WRO-21)/SSA Date of Issue : 24 June Title: Assistant (ICT) Deadline for application : 10 July 2015

VACANCY NOTICE. Vacancy Notice No: CAT-6 (WRO-21)/SSA Date of Issue : 24 June Title: Assistant (ICT) Deadline for application : 10 July 2015 House No. CWN (A) 16, Road No. 48, Gulshan - 2, Dhaka 1212, Bangladesh Tel.: (880-2) 883 1415 (hunting), Mail: sebanregistry@who.int, Web Site: www.searo.who.int/bangladesh VACANCY NOTICE Vacancy Notice

More information

VMware BCDR Accelerator Service

VMware BCDR Accelerator Service AT A GLANCE The rapidly deploys a business continuity and disaster recovery (BCDR) solution with a limited, pre-defined scope in a non-production environment. The goal of this service is to prove the solution

More information

IT Information Security Manager Job Description

IT Information Security Manager Job Description IT Information Security Manager Job Description IT Information Security Manager Responsible to: Accountable to: IT Service Manager Head of IT Services Overall Purpose To provide effective response, protection

More information

National Council for Special Education. NCSE Support Service Assistant National Coordinator Job Description and General Notes

National Council for Special Education. NCSE Support Service Assistant National Coordinator Job Description and General Notes National Council for Special Education 1. Overview: NCSE Support Service Assistant National Coordinator Job Description and General Notes On 20 th March, 2017 three support services, the Special Education

More information

Systems Administrator / Systems Analyst

Systems Administrator / Systems Analyst Systems Administrator / Systems Analyst Closing date: august 17, 2018 Full time position Job Summary CSE is currently looking to fill several systems administrators and systems analysts positions. These

More information

Microsoft Core Solutions of Microsoft SharePoint Server 2013

Microsoft Core Solutions of Microsoft SharePoint Server 2013 1800 ULEARN (853 276) www.ddls.com.au Microsoft 20331 - Core Solutions of Microsoft SharePoint Server 2013 Length 5 days Price $4290.00 (inc GST) Version B Overview This course will provide you with the

More information

Advanced Solutions of Microsoft SharePoint 2013

Advanced Solutions of Microsoft SharePoint 2013 Course 20332A :Advanced Solutions of Microsoft SharePoint 2013 Page 1 of 9 Advanced Solutions of Microsoft SharePoint 2013 Course 20332A: 4 days; Instructor-Led About the Course This four-day course examines

More information

SENIOR SYSTEMS ANALYST

SENIOR SYSTEMS ANALYST PERSONNEL COMMISSION Class Code: 5120 Salary Range: 45 (C1) SENIOR SYSTEMS ANALYST JOB SUMMARY Under general direction, analyze work procedures of application systems and coordinate the work of project

More information

AGENDA ITEM: 3.4 DATE OF MEETING: 3 MAY 2018 INFORMATION MANAGEMENT, TECHNOLOGY & GOVERNANCE COMMITTEE

AGENDA ITEM: 3.4 DATE OF MEETING: 3 MAY 2018 INFORMATION MANAGEMENT, TECHNOLOGY & GOVERNANCE COMMITTEE AGENDA ITEM: 3.4 INFORMATION MANAGEMENT, TECHNOLOGY & GOVERNANCE COMMITTEE DATE OF MEETING: 3 MAY 2018 Subject: Approved and Presented by: Prepared by: Other Committees and meetings considered at: Considered

More information

Advanced Technologies of SharePoint 2016

Advanced Technologies of SharePoint 2016 Advanced Technologies of SharePoint 2016 20339-2; 5 Days; Instructor-led Course Description This five-day course will teach you how to plan, configure, and manage the advanced features in a SharePoint

More information

Service Description: Software Support

Service Description: Software Support Page 1 of 1 Service Description: Software Support This document describes the service offers under Cisco Software Support. This includes Software Support Service (SWSS), Software Support Basic, Software

More information

School of Engineering & Built Environment

School of Engineering & Built Environment School of Engineering & Built Environment BEng (Hons) in Digital Security, Forensics & Ethical Hacking Programme Specification Proforma (PSP) August 2015 P a g e 1 GLASGOW CALEDONIAN UNIVERSITY Programme

More information

CABINET PLANNING SYSTEM PROCUREMENT

CABINET PLANNING SYSTEM PROCUREMENT Report No: 163/2017 PUBLIC REPORT CABINET 19 September 2017 PLANNING SYSTEM PROCUREMENT Report of the Director for Places (Development & Economy) Strategic Aim: Sustainable Growth Key Decision: Yes Exempt

More information

QUALITY IT SUPPORT TAILORED FOR NOT FOR PROFITS

QUALITY IT SUPPORT TAILORED FOR NOT FOR PROFITS QUALITY IT SUPPORT TAILORED FOR NOT FOR PROFITS WORKING TOGETHER FOR THE COMMUNITY// F1 Solutions is committed to providing positive change in our community. That is why we offer more than a service, it

More information

Strategic Security Analyst

Strategic Security Analyst Strategic Security Analyst Location: [North America] [United States] Town/City: Monrovia Category: Security Job Type: Fixed term, Full-time *Preferred location: USA, UK or Australia where WVI is registered*

More information

CYBER RESILIENCE & INCIDENT RESPONSE

CYBER RESILIENCE & INCIDENT RESPONSE CYBER RESILIENCE & INCIDENT RESPONSE www.nccgroup.trust Introduction The threat landscape has changed dramatically over the last decade. Once the biggest threats came from opportunist attacks and preventable

More information

Service Description: Software Support

Service Description: Software Support Page 1 of 6 Service Description: Software Support This document describes the service offers under Cisco Software Support. This includes Software Support Service (SWSS), Software Support Basic, Software

More information

University Strategy

University Strategy University Strategy 2011-2015 FOREWORD Dear Colleagues Thank you for your contributions to the University Strategy 2011-2015, which was endorsed by University Council at its meeting in December 2010. The

More information

Introduction to SURE

Introduction to SURE Introduction to SURE Contents 1. Introduction... 3 2. What is SURE?... 4 3. Aim and objectives of SURE... 4 4. Overview of the facility... 4 5. SURE operations and design... 5 5.1 Logging on and authentication...

More information