PERFORM FOR HPE CONTENT MANAGER

Transcription

1 PERFORM FOR HPE CONTENT MANAGER Expand HPE Content Manager to deliver operational excellence Extend the value of your investment in HPE information management technology by adding adaptive workflows to digitally transform your business processes. HIGHLIGHTS Designed for HPE Content Manager Objective Perform adds value to and works seamlessly with HPE Content Manager, powering content-driven processes. Transform expectations Deliver better outcomes for staff, constituents and customers by digitising processes that improve customer service delivery and drive government transformation initiatives. Accessibility with transparency and auditability Increase efficiency and remove bottlenecks by enabling staff to manage business processes on their mobile platform of choice while ensuring the business retains transparency and auditability. Ensure governance Deliver increased operational efficiency while respecting your information governance policies as implemented throughout your HPE Content Manager platform. EXTEND INFORMATION GOVERNANCE WITH PROCESS AUTOMATION Objective Perform provides organisations that use HPE Content Manager with the ability to extend governance from information only to the processes that rely on that information. Applying governance to content-driven processes is the foundation for improved efficiency, transparency, quality and collaboration; giving your staff the tools, along with confidence, to better engage with processes and deliver outstanding outcomes to both your agency and constituents. DESIGN INNOVATIVE PROCESSES, COMPLY WITH REGULATIONS & MEET KPIS With capability to define, store and automate business processes, Objective Perform for HPE Content Manager provides a framework to consistently execute business processes that boost efficiency and reduce dependency on key individuals. The solution enforces standard operating procedures, minimises errors and ensures deadlines and other key performance indicators (KPIs) are met. It provides complete visibility across the breadth of processes empowering managers to more easily streamline processes to reduce costs, increase productivity and shorten process cycle times. Transparency and accountability is delivered through complete audit trails of process activities, helping compliance with external regulations. WHY WORK WITH OBJECTIVE? Objective Perform for HPE Content Manager seamlessly integrates with your HPE information management system. It is delivered via a highly intuitive web based interface that can be accessed by the user s device of choice. Objective Perform ensures that information governance, security and auditability are always respected and visible through your HPE platform. Objective Perform has delivered demonstrable benefits through process automation to government and regulated industries for over 30 years. Objective Perform is available via subscription and can be implemented either in the cloud or on-premise.

2 KEY ATTRIBUTES Seamless repository integration to leverage existing assets Objective Perform s seamless integration allows content driven business processes to be created and actioned, leveraging all the information governance aspects of HPE Content Manager, including security and user access profiles. All document content is exposed seamlessly through the Objective Perform browser interface and accessed throughout a business process. Document content such as initial requests, document templates and responses are never duplicated, as they are always sourced from HPE Content Manager, maintaining a single source of the truth. Objective Perform utilises HPE Content Manager s underlying governance capabilities including version control, audit trail, notes and metadata synchronisation, ensuring your information governance standards are maintained. As business users focus on their work, CIOs and information managers are assured that both information and process governance are always respected. All underlying content of a case is captured in one neat folder along with notes specific to the process. Action tasks on the go Objective Perform offers mobile users access to manage their business processes on their mobile platform of choice. Business users are provided with all the relevant information they require to action tasks via intuitive, graphically rich and highly configurable HTML templates. Objective Perform Actionable s extend operational efficiency by enabling users to action a task directly from their mail client regardless of device, through a secure, governed and auditable platform across the workflow processes. Eliminate bottlenecks when processes are reliant on mobile workers to provide approvals or allocate tasks by empowering them to manage their activities through an application that can be accessed via their device of choice from desktop through to smart-phone. 2

3 PAPER SAVED 163M 65% LESS PHYSICAL STORAGE - at the Department of Premier and Cabinet, NSW Users are easily able to complete tasks directly from on any device. Increase user adoption Objective Perform provides a frictionless workflow management experience to the user when interacting with HPE Content Manager content. Users don t need to learn two systems, people simply manage their tasks through Objective Perform, while information is accessed from HPE Content Manager in the background, respecting its information governance rules. Objective Perform task panel, showing HPE Content exposed as links through the task. 3

4 Powerful controls for business process owners While powerful, Objective Perform is highly intuitive, easy to administer and deploy. It delivers a comprehensive range of features that help streamline processes, deliver better quality outcomes and meet deadlines. Graphical Process Designer - business process owners can easily define, change and manage their processes independent from the IT department. TRANSPARENCY ACROSS PROCESSES Quickly identifies bottlenecks Identifies opportunities for quality improvement Provides a complete history of all actions and approvals Provides a foundation for information and governance Everything at your fingertips deliver business users a work package that contains all the necessary resources required to complete a given task within the process, eliminating wasted time searching for information or previous decisions. Visible history of a process - a complete history of every process is recorded. Not only does this provide a record for compliance or audit purposes, it also provides the ability to benchmark performance. Users can access the flow & history easily at any point during the business process via the browser. Serial and parallel routing Not all processes are sequential in nature and often require alternate paths to progress further. Objective Perform's highly configurable workflow engine ensures operational efficiency by enabling either serial or parallel processing or a combination of both to ensure overall process cycle times are on track. Serial process routing - provides the control required to ensure that tasks are undertaken only once, where all the relevant information has been collected. Parallel processing - takes advantage of digitisation by enabling multiple users to utilise the same content at the same time. 4

5 Reporting Objective Perform provides comprehensive visibility of processes through a graphical interface designed to empower managers to more effectively streamline processes to reduce costs, increase productivity and shorten process cycle times. Transparency and accountability is easily achieved through complete audit trails of process activities, helping compliance with external regulations. Dashboard Reporting using Power BI. Seamlessly integrated with HPE Records and Content Manager, Objective Perform enables you to automate content-driven business processes that drive better business, while ensuring your HPE platform remains your information governance platform. ABOUT OBJECTIVE CORPORATION Objective creates information and process governance solutions that are effortless to use and enable organisations to confidently advance their own digital transformation. Designed for regulated industries, these solutions turn the imperative of compliance, accountability and governance into an opportunity to streamline business processes and deliver the innovative services that customers expect. With a heritage in Enterprise Content Management (ECM), Objective s expanded solutions extend governance across the spectrum of the modern workplace; underpinning information, processes and collaborative work-spaces. Through a brilliant user experience, people access the information they need to progress processes from wherever they choose to work. OBJECTIVE CORPORATION LIMITED Asia Pacific: Europe: