2012 and Administering Windows Server 2012.

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2 BT Tech ED Spring 2017 Save the Date: April 7 th BT Training Solutions are proud to announce BT Tech ED BT Tech ED will be a series of free seminars covering the latest hot topics in IT Infrastructure. IT Security and E-Learning on Friday 7th April. If this is something that you d be interested in attending, drop us a line using any of the following: training.info@bt.com Phone: Facebook: facebook.com/ BTTrainingSolutions LinkedIn: linkedin.com/ company/bttraining-solutions 2012 and Administering Windows Server In conjunction with course M20412 Configuring Advanced Windows Server 2012, these 2 courses provide the skills and knowledge necessary to implement a core Windows Server 2012 Infrastructure in an existing enterprise environment. The two courses collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 environment. Our Fast Track course primarily covers the initial implementation, configuration and administration of those core services, such as Active Directory Domain Services, networking services and initial Hyper- V configuration. These courses map to the , and exams (MCSA Windows Server 2012) and deliver the MCSA Windows Server 2012 in 10 days training, as opposed to 15 days. NEXT PUBLIC SCHEDULE DATES FOR 20410/11 (FAST TRACK): 30 th January th February th May th July 2017 NEXT PUBLIC SCHEDULE DATES FOR 20412: 06 th March th July 17 FINISH YOUR MCSA / MCSE ON SERVER 2012 Fast Track to MCSA 2012: Our Fast Track course is an accelerated delivery of 2 core Windows server 2012 courses in 5 days - Installing and Configuring Windows Server 2

3 BT Training Solutions Virtual Linked Learning Connecting: Individuals, Groups and Classrooms in Real-Time Learning Linked Learning is BT s virtual solution to distance learning. Using the latest collaboration, visual and audio surround sound technology, BT s Linked Learning option allows you to participate in a variety of training events; from a classroom, your office or even the comfort of your own home. To keep the same great user experience, BT s Linked Learning provides real-time communication and interaction with our professional trainers and delegates during the course. Utilizing leading edge Cisco Web Conferencing technology, with integrated official labs and courseware and certified trainers, you can avail of quality training from your preferred location. Thanks to BTs Linked Learning interface, all supporting information is displayed to virtual learners in the same way as it is in the classroom. Whether you take part in BT s virtual option or join us in the classroom, all our delegates are provided with official labs and courseware to support their hands on practical learning experience. Courses currently available via Linked Learning can be identified by a tick ( ) in the Linked Learning column throughout our schedule. Our Linked Learning option allows individuals and entire classrooms to be connected to the same training event. Call BT Training on or training.info@bt.com for information. Microsoft Official Courses On- Demand combines high-quality video, reading, live hands-on labs and knowledge checks in a self-paced format. Now, you can build skills on Microsoft technologies as your schedule allows all at once or five minutes at a time. The modular, selfdirected course structure adapts to your learning needs and learning style. MOC On-Demand is brought to you by the people who write the software, and is only available through certified Microsoft Learning Partners. BT Training Solutions is an official provider of Microsoft Training on Demand Learning. Microsoft Training On-Demand can only be purchased through official Microsoft Training Partners. Please call us for more details on Code Course Title OD10969 Active Directory Services with Windows Server OD Administering Microsoft Exchange Server 2016 OD20462 Administering Microsoft SQL Server 2014 Databases OD20696 Administering System Center Configuration Manager and Intune OD10972 Administering the Web Server (IIS) Role of Windows Server OD20411 Administering Windows Server 2012 OD10962 Advanced Automated Administration with Windows PowerShell OD20342 Advanced Solutions of Microsoft Exchange Server 2013 OD20332 Advanced Solutions of Microsoft SharePoint Server 2013 OD10989 Analysing Data with Power BI OD10961 Automating Administration with Windows PowerShell OD10964 Cloud & Datacentre Monitoring with System Center Operations Manager OD20412 Configuring Advanced Windows Server 2012 Services OD20341 Core Solutions of Microsoft Exchange Server 2013 OD20331 Core Solutions of Microsoft SharePoint Server 2013 OD20334 Core Solutions of Skype for Business 2015 OD20695 Deploying Windows Desktops and Enterprise Applications OD Designing and Deploying Microsoft Exchange Server 2016 OD20413 Designing and Implementing a Server Infrastructure OD20532 Developing Microsoft Azure Solutions OD20488 Developing Microsoft SharePoint Server 2013 Core Solutions OD20762 Developing SQL Databases OD10967 Fundamentals of a Windows Server Infrastructure OD20463 Implementing a Data Warehouse with Microsoft SQL Server 2014 OD20533 Implementing Microsoft Azure Infrastructure Solutions OD Installing and Configuring Windows 10 OD20410 Installing and Configuring Windows Server 2012 OD10985 Introduction to SQL Databases OD10267 Introduction to Web Development with Microsoft Visual Studio 2010 OD10965 IT Service Management with System Center Service Manager OD10987 Performance Tuning and Optimizing SQL Databases OD10748 Planning and Deploying System Center 2012 Configuration Manager OD20483 Programming in C# OD20480 Programming in HTML5 with JavaScript and CSS3 OD20761 Querying Data with Transact-SQL OD20461 Querying Microsoft SQL Server 2014 OD10982 Supporting and Troubleshooting Windows 10 OD20417 Upgrading Your Skills to MCSA Windows Server 2012 OD20743 Upgrading Your Skills to MCSA OD40389 Windows Server 2016 First Look Clinic Belfast: , Dublin: (1) , training.info@bt.com 3

4 Exam Exam Exam Exam Exam Become a Microsoft Certified Solutions Associate (MCSA) in Windows Server 2016 and SQL 2016 with BT Training MCSA: Windows Server 2016 Earning an MCSA: Windows Server 2016 certification qualifies you for a position as a network or computer systems administrator or as a computer network specialist. It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE). Course 20740: Installation, Storage, & Compute with Windows Server (5 days) + Course 20741: Networking with Windows Server (5 days) + Course 20742: Identity with Windows Server 2016 (5 days) 740 * Beta 741 * Beta 742 * Beta Installation, Storage, and Compute with Windows Server 2016 Networking with Windows Server 2016 Identity with Windows Server 2016 = MCSA: SQL 2016 Database Administration Earning an MCSA: SQL 2016 Database Administration certification validates your skills with database installation, maintenance, configuration, and provisioning tasks, and will qualify you for a position as a database administrator or infrastructure specialist. Course 20764: Administering a SQL Database Infrastructure * In development 765 * Beta Administering a SQL Database Infrastructure Course 20765: Provisioning SQL Databases Provisioning SQL Databases = MCSA Course Dates MCSA: Windows Server 2016 MCSA: SQL 2016 Database Administration MCSA: SQL 2016 Database Development MCSA: SQL 2016 Business Intelligence Development Installation, Storage & Compute with Windows Server 2016 Belfast: 20th March 2017 Dublin: 24th April Administering a SQL Database Infrastructure Belfast: 20th March 2017 Dublin: 24th April Querying Data with Transact- SQL Belfast: 20th March 2017 Dublin: 24th April Implementing an SQL Data Warehouse Belfast: 20th March 2017 Dublin: 24th April Networking with Windows Server 2016 Belfast: 20th March 2017 Dublin: 24th April Provisioning SQL Databases Belfast: 20th March 2017 Dublin: 24th April Developing SQL Databases Belfast: 20th March 2017 Dublin: 24th April Developing SQL Data Models Belfast: 20th March 2017 Dublin: 24th April Identity with Windows Server 2016 Belfast: 20th March 2017 Dublin: 24th April 2017 For more information on the different MCSA courses we offer, please training.info@bt.com or Call

5 5 EXAM 336 Core Solutions of MS Lync Server 2013 EXAM 331 Core Solutions of MS SharePoint Server 2013 EXAM 487 Developing Windows Azure and Web Services EXAM 488 Developing MS SharePoint Server 2013 Core Solutions EXAM 485 Advanced Windows Store App Development Using C# EXAM 498 Delivering Continuous Value with Visual Studio ALM EXAM 355 Universal Windows Platform App Data, Services, & Coding Platforms EXAM 696 Administering System Center Config Manager and Intune EXAM 414 Implementing an Advanced Server Infrastructure EXAM 247 Configuring and Deploying a Private Cloud with System Center 2012 EXAM 337 Enterprise Voice & Online Services with MS Lync Server 2013 EXAM 342 Advanced Solutions of MS Exchange Server 2013 EXAM 332 Advanced Solutions of MS SharePoint 2013 EXAM 465 Designing Database Solutions for MS SQL Server EXAM 467 Designing Business Solutions with MS SQL Server EXAM 489 Developing MS SharePoint Server 2013 Advanced Solutions MCSE Enterprise Devices and Apps MCSE Server Infrastructure MCSE Private Cloud MCSE Communication MCSE Messaging MCSE SharePoint MCSE Data Platform MCSE Business Intelligence MCSD Web Applications MCSD SharePoint Applications MCSD Windows Store Apps using HTML5 MCSD Universal Windows Platform Certification Roadmap EXAM 687 Configuring Windows 8.1 EXAM 410 Installing and Configuring Windows Server 2012 EXAM 688 Supporting Windows 8.1 EXAM 411 Administering Windows Server 2012 EXAM 697 Configuring Windows Devices EXAM 412 Configuring Advanced Windows Server 2012 MCSA Windows 10 MCSA Windows Server 2012 EXAM 695 Deploying Windows Devices and Enterprise Apps EXAM 413 Designing & Implementing a Server Infrastructure EXAM 246 Monitoring and Operating a Private Cloud with System Center 2012 EXAM 346 Managing Office 365 Identities and Requirements EXAM 347 Enabling Office 365 Services MCSA Office 365 EXAM 341 Core Solutions of MS Exchange Server 2013 EXAM 461 Querying MS SQL Server 2012 EXAM 462 Administering MS SQL Server 2012 Databases EXAM 463 Implementing a Data Warehouse with MS SQL Server 2012 MCSA SQL Server 2012 EXAM 464 Developing MS SQL Server Databases EXAM 466 Implementing Data Models & Reports with MS SQL Server EXAM 532 Developing MS Azure Solutions EXAM 533 Implementing MS Azure Infrastructure Solutions EXAM 534 Architecting MS Azure Infrastructure Solutions Web Applications EXAM 480 Programming in HTML5 with JavaScript & CSS3 EXAM 486 Developing ASP.NET MVC Web Applications SharePoint Applications EXAM 480 Programming in HTML5 with JavaScript & CSS3 EXAM 486 Developing ASP.NET MVC Web Applications Windows Store Apps Using HTML5 EXAM 480 Programming in HTML5 with JavaScript & CSS3 EXAM 481 Essentials of Developing Windows Store Apps Using HTML5 and JS EXAM 482 Advanced Windows Store App Development using HTML5 and JS Windows Store Apps Using C# EXAM 483 Programming in C# EXAM 484 Essentials of Developing Windows Store Apps Using C# Application Lifecycle Management EXAM 496 Administering Visual Studio Foundation Server EXAM 497 Software Testing with Visual Studio MCSD Windows Store Apps using C# MCSD Application Lifecycle Management Universal Windows Platform EXAM 483 Programming in C# EXAM 354 Universal Windows Platform App Architecture & UX/UI

6 Windows has released a series of 3 Windows 10 courses with a new Windows 10 Microsoft certification. The courses focus on Installing, Deploying, Supporting and Troubleshooting Windows 10 clients in the Enterprise. The courses are: M Installing and configuring Windows 10 Belfast: 23 rd Jan nd May st Aug 2017 Dublin: 24 th Apr 2017 M Deploying and Managing Windows 10 using Enterprise Services Belfast: 13 th Mar th Aug 2017 Dublin: 29 th May 2017 M10982 Supporting and Troubleshooting Windows 10 Belfast: 13 th Feb th Jul 2017 Dublin: 16 th Jan th Jun 2017 Both M20697 courses (-1 and -2) map to the Windows 10 exam Configuring Windows 10 Devices. Incidentally, if you earned an MSCA: Windows 8 certification between February 15 th 2015 and May 31 st 2015, you can take Exam for free. Contact Pearson Vue for details how to claim. Microsoft Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug SharePoint Linked Learning M20331 Core Solutions of MS SharePoint Server Belfast 3 21 M20331 Core Solutions of MS SharePoint Server Dublin M20332 Advanced Solutions of MS SharePoint Server Belfast 9 26 M20332 Advanced Solutions of MS SharePoint Server Dublin 8 MS SharePoint Server 2013 for Site Owner Power M Belfast User MS SharePoint Server 2013 for Site Owner Power M Dublin 5 8 User Intro to SharePoint 2013 for Collaboration and M Belfast 24 3 Document Mgt Intro to SharePoint 2013 for Collaboration and M Dublin 19 Document Mgt M10174 Configuring and Managing MS SharePoint Belfast/Dublin Call for details M10231 Designing and Deploying MS SharePoint Belfast/Dublin Call for details M10175 MS SharePoint 2010 Developer 5 Belfast/Dublin Call for details M50470 SharePoint 2010 for Power Users 2 Dublin 27 Windows Server 2012 & 2016 M20740 M20740 Installation, Storage, and Compute with Windows Server 2016 Installation, Storage, and Compute with Windows Server Belfast 20 5 Dublin 24 M20741 Networking with Windows Server Belfast 3 M20741 Networking with Windows Server Dublin 19 M20742 Identity with Windows Server Belfast 24 M20742 Identity with Windows Server Dublin 28 M20743 Upgrading your Skills to MCSA: Windows Server Belfast 8 M20743 Upgrading your Skills to MCSA: Windows Server Dublin 14 Accelerated Installing, Configuring & Administering M20410/1 5 Belfast Windows Server 2012 Accelerated Installing, Configuring & Administering M20410/1 5 Dublin 6 10 Windows Server 2012 M20410A Installing and Configuring Windows Server Belfast M20410A Installing and Configuring Windows Server Dublin 6 14 M20411A Administering Windows Server Belfast 20 3 M20411A Administering Windows Server Dublin 5 3 M20412A Configuring Advanced Windows Server Belfast 6 24 M20413 Designing and Implementing a Server Infrastructure 5 Belfast 30 M20413 Designing and Implementing a Server Infrastructure 5 Dublin 22 M20414 Implementing an Advanced Server Infrastructure 5 Belfast 12 M20414 Implementing an Advanced Server Infrastructure 5 Dublin 13 6

7 Microsoft Continued. Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug SQL Server Linked Learning M10985 Introduction to SQL Databases Belfast 27 M10985 Introduction to SQL Databases Dublin 6 M10986 Updating Your Skills to SQL Server Belfast 2 M10986 Updating Your Skills to SQL Server Dublin 13 M20761 Querying Data with Transact-SQL Belfast 10 M20761 Querying Data with Transact-SQL Dublin 4 M20762 Developing SQL Databases Belfast 17 M20762 Developing SQL Databases Dublin 27 M20764 Administering a SQL Database Infrastructure Belfast 8 M20764 Administering a SQL Database Infrastructure Dublin 30 M20765 Provisioning SQL Databases Belfast 6 2 M20461 Querying Microsoft SQL Server Belfast 23 5 M20461 Querying Microsoft SQL Server Dublin M20462 Administering MS SQL Server 2014 Databases 5 Belfast M20462 Administering MS SQL Server 2014 Databases 5 Dublin M20463 Implementing a Data Warehouse with SQL Server 5 Belfast M20463 Implementing a Data Warehouse with SQL Server 5 Dublin M20464 Developing MS SQL Server 2014 Databases 5 Belfast M20464 Developing MS SQL Server 2014 Databases 5 Dublin M20466 Implementing Data Models & Reports with MS SQL Server 5 Belfast 19 M20466 Implementing Data Models & Reports with MS SQL Server 5 Dublin M55119 SQL Server 2012 Reporting Services 3 Belfast 28 Windows System Centre Cloud & Datacenter Monitoring with System Center Operations M10964B 5 Belfast 26 Mgr Cloud & Datacenter Monitoring with System Center Operations M10964B 5 Dublin 27 Mgr M10965B IT Service Management with System Center Service Manager 5 Belfast/Dublin Call for details M55004A Installing and Configuring SCOM Belfast/Dublin Call for details Azure M20532B Developing MS Azure Solutions 5 Belfast 5 24 M20532B Developing MS Azure Solutions 5 Dublin 8 M20533B Implementing MS Azure Infrastructure Solutions 5 Belfast 8 M20533B Implementing MS Azure Infrastructure Solutions 5 Dublin 9 Exchange Server M20341A Core Solutions of MS Exchange Server Belfast 6 31 M20341A Core Solutions of MS Exchange Server Dublin 3 M20342A Advanced Solutions of MS Exchanger Server Belfast 30 M20342A Advanced Solutions of MS Exchanger Server Dublin 12 M10135 Configuring, Managing & Troubleshooting MS Exchange Server 10 5 Belfast/Dublin Call for details MS Skype/Lync Server M20334A Core Solutions of MS Skype for Business Belfast M20334A Core Solutions of MS Skype for Business Dublin 5 15 M20336A Core Solutions of MS Lync Server Belfast 6 M20336A Core Solutions of MS Lync Server Dublin 24 M20337A Enterprise Voice & Online Services with MS Lync Server Belfast 27 M20337A Enterprise Voice & Online Services with MS Lync Server Dublin 14 M55070 Lync 2013 Depth Support Engineer Course 5 Belfast/Dublin Call for details MS Development M20480 Programming in HTML5 with JavaScript and CSS3 5 Belfast 22 M20480 Programming in HTML5 with JavaScript and CSS3 5 Dublin 6 M20483 Programming in C# with Visual Studio Belfast 9 M20486 Developing ASP.NET MVC 4 Web Applications 5 Belfast M20486 Developing ASP.NET MVC 4 Web Applications 5 Dublin 24 M10267 Introduction to web development with Visual Studio Belfast M10266 Programming in C# with Visual Studio Belfast 6 Virtualisation M10324 Implementing & Managing Microsoft Desktop Virtualisation 5 Belfast/Dublin Call for details M10215 Implementing & Managing Microsoft Server Virtualisation 5 Belfast/Dublin Call for details M20409 M20409 Server Virtualisation with Windows Server Hyper-V & System Center Server Virtualisation with Windows Server Hyper-V a& System Center 5 Belfast Dublin Call for details Belfast: , Dublin: (1) , training.info@bt.com 7

8 PRINCE2 is a de facto standard developed and used extensively by the UK government and is widely recognized and used in the private sector, both in the UK and internationally. It embodies established and proven best practice in project management. PRINCE2 IS A FLEXIBLE METHOD AND IS AIMED AT ALL TYPES OF PROJECTS. 100% pass rate for PRINCE2 Foundation 84% pass rate for PRINCE2 Practitioner Managing Successful Programmes (MSP ) was developed as a best practice guide on Programme Management. The guide comprises a set of Principles and a set of Processes for use when managing a programme. MSP represents proven programme management best practice in the successful delivery of transformational change through the application of programme management. MS Project is a tool that assists Project Managers and administrators in developing plans, assigning resources to tasks, tracking progress and analysing workloads. This course is designed to ensure Project Managers get the best from this software. ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of PRINCE2 and AGILE together, combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. Determining the correct solution in incident and troubleshooting environments is crucial to maintain a high level of customer support and consistency. Using the Kepner Tregoe method, you'll learn time-tried, deliberate procedures to take out speculation processes to try and remove any bias thinking and determine the correct response in a range of situations. 8

9 Professional Best Practice Code Course Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug Agile Linked Learning AGILE-P Agile Practitioner 2 Belfast 9 31 AGILE-P Agile Practitioner 2 Dublin 3 AGI-SCR Professional Scrum Master 2 Belfast 9 5 AGI-SCR Professional Scrum Master 2 Dublin AGI-PSM1 Professional Scrum Master + 1 Day Estimating & Planning 3 Belfast 11 7 AGI-PSM1 Professional Scrum Master + 1 Day Estimating & Planning 3 Dublin 13 AGI-USW Agile - User Story Workshop 1 Belfast AGI-USW Agile - User Story Workshop 1 Dublin 16 Project Management PRINCE2 Managing Successful Projects with PRINCE2 (F&P) 5 Belfast PRINCE2 Managing Successful Projects with PRINCE2 (F&P) 5 Dublin PR2AG PRINCE2 Agile 3 Belfast 14 5 PR2AG PRINCE2 Agile 3 Dublin PRMOR M O R Management of Risk 5 Belfast 13 3 PRMOR M O R Management of Risk 5 Dublin 15 PRPRG Managing Successful Programmes MSP (F&P) 5 Belfast PRPRG Managing Successful Programmes MSP (F&P) 5 Dublin 3 12 PMP Project Management Professional (PMI) Belfast 19 PMP Project Management Professional (PMI) Dublin 3 ITIL PRITIL ITIL Version 3 Service Mgt Foundation 3 Belfast PRITIL ITIL Version 3 Service Mgt Foundation 3 Dublin PRITILSO ITIL Lifecycle - Service Operation 3 Belfast PRITILSO ITIL Lifecycle - Service Operation 3 Dublin PRITILSS ITIL Lifecycle - Service Strategy 3 Belfast PRITILSS ITIL Lifecycle - Service Strategy 3 Dublin PRITILST ITIL Lifecycle - Service Transition 3 Belfast PRITILST ITIL Lifecycle - Service Transition 3 Dublin 22 5 PRITILDT ITIL Bootcamp - Design and Transition 5 Belfast PRITILDT ITIL Bootcamp - Design and Transition 5 Dublin PRITILML ITIL Managing Across the Lifecycle 5 Belfast PRITILML ITIL Managing Across the Lifecycle 5 Dublin 3 28 PRITICSI ITIL Lifecycle - Continual Service Improvement 3 Belfast PRITICSI ITIL Lifecycle - Continual Service Improvement 3 Dublin 6 14 PRITISD ITIL Lifecycle - Service Design 3 Belfast PRITISD ITIL Lifecycle - Service Design 3 Dublin PRITLLSD ITIL Bootcamp - Strategy and Design 5 Belfast 6 12 PRITLLSD ITIL Bootcamp - Strategy and Design 5 Dublin PRITLPPO ITIL Capability - Planning, Protection and Optimisation 5 Belfast 24 PRITLPPO ITIL Capability - Planning, Protection and Optimisation 5 Dublin 9 3 PRITLOSA ITIL Capability - Operational Support Analysis 5 Belfast 6 PRITLOSA ITIL Capability - Operational Support Analysis 5 Dublin 29 PRITILSOA ITIL Capability - Service, Offerings and Agreements 5 Belfast PRITILSOA ITIL Capability - Service, Offerings and Agreements 5 Dublin 20 PRITIRCV ITIL Capability - Release, Control and Validation 5 Belfast 3 PRITIRCV ITIL Capability - Release, Control and Validation 5 Dublin 9 24 PRITILTO ITIL Bootcamp - Transition and Operations 5 Belfast 26 PRITILTO ITIL Bootcamp - Transition and Operations 5 Dublin 3 Six Sigma SIXSIGMA Lean Awareness White Belt 1 Belfast Call for details SIXSIGMA Lean Awareness White Belt 1 Dublin 16 SIXSIGMG Lean Six Sigma Manager Green Belt 5 Belfast Call for details SIXSIGMG Lean Six Sigma Manager Green Belt 5 Dublin SIXSIGMY Lean Six Sigma Yellow Belt 2 Belfast Call for details SIXSIGMY Lean Six Sigma Yellow Belt 2 Dublin 29 Belfast: , Dublin: (1) , training.info@bt.com 9

10 Time to get Agile! AGILE Kick Start Programme 2016/2017 The ability to adapt is embodied in the way people behave and make decisions in the workplace. Adaptive agile strategy requires transparency and facts. Today, businesses often need to implement change faster than traditional management can accommodate. Agile Practitioner 2 Days Agile Project Management has been developed to go further than the Lean, XP and Scrum techniques which software development teams have been using for years. It aims to improve responsiveness, innovation and quality in any situation to a range of projects. Belfast - 9th Mar 17 / 31st Aug 17 Dublin 3rd Apr 17 PRINCE2 Agile 3 Days Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of PRINCE2 and AGILE together, combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. Belfast - 14th Mar 17 / 5th Jun 17 Dublin 1st Feb 17 / 10th Apr 17 Senior Executive Overview Session 1/2 Days This interactive session focuses on managing risk, ability to deliver, business agility and what this really means for your organisation, it s impact on ROI and time to market. Professional Scrum Master 2 Days User Story Workshop 1 Day This workshop is designed to give delegates all the necessary information needed in order to take the recognised Professional Scrum Master certification via Scrum.org. Belfast - 9th Jan 17 / 5th Jun 17 Dublin 9th Mar 17 / 10th Aug 17 This workshop provides a clear and solid insight into what User Stories are, how to write them effectively and look into the use of user role modelling to write the all-important initial User Stories for a project. Belfast - 13th Apr 17 / 29th Aug 17 Dublin 16th Jun 17 Estimate & Planning 1 Day This one day workshop teaches delegates the skills to use in planning and evidence-based decision making with the aim of improving predictability. Belfast - 11th Jan 17 / 7th Jun 17 Dublin 13th Mar 17 10

11 We thought you might be interested in attending PRINCE2 AGILE Much like an extension module to PRINCE2, AXELOS has developed new guidance to bring the worlds of PRINCE2 and Agile together, combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2 Benefits of PRINCE2 Agile: - Allows projects and managers to focus on both management and delivery - Enables you to scale work to your precise requirements - Will work with any established Agile approach - It is a collaboratively-built programme that is corporate friendly What s involved? 3 day classroom led course with a mixture of input and practical sessions, delivered by an APM Group approved trainer. You must be a PRINCE2 Practitioner and hold a valid certificate at the time of attending the course and exam. Introductory Offer Price: 995 plus VAT (RRP 1195 plus VAT) Includes 2.5 hr open book Exam Course Dates: Belfast: 14th Mar 17 / 5th Jun 17 Dublin: 1st Feb 17 / 10th Apr 17 / 28th Aug 17 Book your place today! Call on Or training.info@bt.com Belfast: , Dublin: (1) , training.info@bt.com 11

12 The Advanced Hacking Workshop with Increase the blast radius of your demo s and presentations to deliver a real and lasting impact in your audience. Securing your environment requires more than just the theory, hands-on skills are a must. Take your Ethical Hacking skills to next level during our 3 day Advanced Hacking Toolkit 2.0 course on our Weaponised Cyber Range. The only course that equips you with everything you need to make a real impact: HARDWARE + SOFTWARE + TRAINING => IMPACT Each delegate is equipped with a fully weaponised Pwn Pad that theirs to keep: 32gb, Quad Core Google Nexus Tab A unique Kali Linux OS with scripted Click-To-Attack tools Dedicated wireless and wired network hacking hardware It doesn t stop there; we ve raided the infamous Hak5 store in order to provide each delegate with their entire top range of hardware attack platforms: The LAN Turtle The WiFi Nano Pineapple The Rubber Ducky But none of these are any good if you haven t got the skills to use them! During the intensive 3 day workshop each delegate will learn how to successfully deploy a multitude of attacks using their very own hardware and software. You leave with everything you need; skills & hardware! Conferences C-Level Coaching Security Workshops Click-To-Attack Pen Testing Staff Awareness Software QA It s a totally unique offering with the following advanced hacking labs, run on your own hardware: Man In The Middle Attacks SSL Stripping Attacks HTTP Injection Attacks Wireless Cracking Attacks EvilAP Attacks HID Injection Attacks Scripting Your Own Attacks Web Social Engineering Login Interception Reconnaissance Metasploit Attacks Meterpeter Payload Attacks Dropping Remote SSH Shells Dropping Reverse Persistent Shells And so much more. Use this unique offering to bring your Security Awareness sessions to life with live demos to make the culture changes you need to keep your business safe. Demonstrate complex technical attacks to your senior management or customers with one button attacks that work every time. Engage your audience during presentations and sessions with powerful demos that you can trust not to let you down. Take your new skills and your very own hacking hardware toolkit and make a real difference! Format: Instructor led lab environment 80% Hands-on, 20% Demo Duration: Intensive 3 day workshop, 08:30 to 16:00 Pre-requisites: EC Council Certified Ethical Hacker or equivalent experience Places: This event will be strictly limited to a maximum of 8 delegates per Instructor This course is brought to you by BT Training Solutions in partnership with Sean Hanna of Nemstar Information security. 12

13 Security Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug Security - Industry Linked Learning ECCEH EC Council Certified Ethical Hacking & Countermeasures 5 Belfast 6 14 ECCEH EC Council Certified Ethical Hacking & Countermeasures 5 Dublin ECCFI Forensic Investigation and Incident Response 5 Belfast Call for details ECCFI Forensic Investigation and Incident Response 5 Dublin 6 CISA ISACA CISA (Certified Information Systems Auditors) 4 Belfast Call for details CISA ISACA CISA (Certified Information Systems Auditors) 4 Dublin CISM CISM ISACA CISM (Certified Information Security Manager) Risk & Compliance ISACA CISM (Certified Information Security Manager) Risk & Compliance 5 Belfast Call for details 5 Dublin 24 CISSP CISSP Preparation (1+5 days) 5 Belfast 3 CISSP CISSP Preparation (1+5 days) 5 Dublin ECSALPT ECSALPT EC Council Security Analyst & Licensed Penetration Tester (ECSA + LPT) EC Council Security Analyst & Licensed Penetration Tester (ECSA + LPT) 5 Belfast 23 5 Dublin 3 ECSP1 EC Council Certified Secure Programmer (New.Net version) 5 Belfast 25 ECSP1 EC Council Certified Secure Programmer (New.Net version) 5 Dublin 6 ECSP2 EC Council Certified Secure Programmer (New Java version) 5 Belfast 9 ECSP2 EC Council Certified Secure Programmer (New Java version) 5 Dublin ECCND EC Council Certified Network Defender 5 Belfast 5 ECCND EC Council Certified Network Defender 5 Dublin 20 WSHK Wireshark Network Traffic Analysis 3 Belfast 6 7 WSHK Wireshark Network Traffic Analysis 3 Dublin 4 6 RESFO Resilia Cyber Resilience Foundation Course 3 Belfast RESFO Resilia Cyber Resilience Foundation Course 3 Dublin RESPR Resilia Cyber Resilience Practitioner Course 2 Belfast RESPR Resilia Cyber Resilience Practitioner Course 2 Dublin Wireshark Network Traffic Analysis Come and join us on the next run of Wireshark in Belfast on the 6th March 2017! After our successful seminars and follow up courses in Belfast and Dublin make this year the year you finally get to grips with what s really going on inside your network! The Wireshark Network Traffic Analysis course will introduce the major concepts of the effective use of Wireshark as a practical tool for network analysis and will drill down into Wireshark and TCP/IP communications analysis. Delivered by Sean Hanna, a GRC & Cyber Warfare Consultant with a broad range of experience in security auditing, penetration testing, incident handling and security training, this course has been designed to cover the gaps in networking knowledge that a lot of our network professional customers are telling us they would be interested in drilling down into. This course is very hands on, and maps directly to the WIRESHARK CERTIFIED NETWORK ANALYST EXAM. Belfast: 6 th March 17, 7th Aug 11 / Dublin: 4 th Jan 17, 6 th Jun 17 Belfast: , Dublin: (1) , training.info@bt.com 13

14 As a Gold Partner, BT works closely with Cisco to deliver technology and training through our Cisco associations to customers through classroom and virtual deliveries. Whether you are new to the industry and want to learn about networking and the wider environment, in management and need to understand your technical team or you are an experienced engineer or sales person and you want to learn about a new technology, we can help. BT provides training in standard or accelerated boot camp format in order to maximise cost effectiveness. Full training programmes for Routing and Switching, Security, Collaboration, Cloud, Service Provider, Data Centre, Cyber Ops and Wireless can also be provided. As a technology company itself, BT understands the complexities associated with the Cisco IP training sector, and that standardised courses cannot accommodate all requirements. If necessary, BT can provide customised training to meet particular client s needs. BT runs a full schedule of Cisco Authorised training courses that map to the most popular Cisco Certifications. Certification Entry Associate Professional Expert Architect Cloud CCNA Cloud CCNP Cloud Collaboration CCNA CCNP CCIE Collaboration Collaboration Collaboration Cybersecurity Operations CCNA Cyber Ops Data Center CCNA Data Center CCNP Data CCIE Data Center Center Design CCENT CCDA CCDP CCDE CCAr Industrial CCNA Industrial Routing and CCNA Routing and CCNP Routing CCIE Routing CCENT Switching Switching and Switching and Switching Security CCENT CCNA Security CCNP Security CCIE Security Service Provider CCNA Service Provider CCNP Service Provider CCIE Service Provider Wireless CCENT CCNA Wireless CCNP Wireless CCIE Wireless 14

15 Cisco Code Course Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug Cisco bespoke and customised courses are also available to meet specific customer requirements. Customised Cisco training ensures maximum cost-effectiveness and can be developed in consultation with the customer. It ensures 100% relevance of the course topics and addresses specialised needs CI-CCNAD Cisco CCNA Skills Camp (5 days) 5 Belfast CI-CCNAD Cisco CCNA Skills Camp (5 days) 5 Dublin CI-ICND1 Cisco Certified Entry Network Technician (CCNET) 5 Belfast CI-ICND1 Cisco Certified Entry Network Technician (CCNET) 5 Dublin CI-ICND2 Interconnecting Cisco Network Devices 2 5 Belfast 20 CI-ICND2 Interconnecting Cisco Network Devices 2 5 Dublin BGP Configuring Cisco BGP 5 Belfast 16 CI-IUWNE Implementing Unified Wireless Networking Essentials 5 Dublin MPLS Implementing Cisco MPLS 5 Belfast 23 DCUFI Implementing Cisco Data Centre Unified Fabric 5 Dublin 9 14 CI-SENSS Implementing Cisco Edge Network Security Solutions 5 Belfast/Dublin Call for details 5 & SASAC Implementing Core Cisco ASA Security 5 Belfast 19 ROUTE Implementing Cisco IP Routing 5 Belfast 19 8 ROUTE Implementing Cisco IP Routing 5 Dublin WIDEPLOY Deploying Cisco Wireless Enterprise Networks 5 Belfast 30 IINS Implementing Cisco IOS Network Security 5 Belfast 6 SWITCH Implementing Cisco IP Switched Networks 5 Belfast SWITCH Implementing Cisco IP Switched Networks 5 Dublin WITSHOOT Troubleshooting Cisco Wireless Enterprise Networks 3 Belfast 13 TSHOOT Troubleshooting and Maintain Cisco Cip Networks 5 Dublin SECURE Securing Cisco Routers and Switches 5 Belfast/Dublin Call for details CI-CICD Implementing Cisco Collaboration Devices 5 Belfast 19 8 CI-CICD Implementing Cisco Collaboration Devices 5 Dublin CI-CVND2 Implementing Cisco Video Network Devices, Pt2 5 Belfast 6 24 CI-CVND2 Implementing Cisco Video Network Devices, Pt2 5 Dublin WIFUND Implementing Cisco Wireless Network Fundamentals 5 Belfast 27 WIFUND Implementing Cisco Wireless Network Fundamentals 5 Dublin 6 21 This is just a selection of our most popular courses. Please check our website for a full range of courses. Linked Learning Location Dates Code Course Title Belfast: Dublin: 19 th Dec 16 / 8 th May rd Jan 17 / 19 th Jun 17 CI-CICD (replacing ICOMM) e-course At your convenience! CI-CIVND1 Belfast: Dublin: 6 th Feb rd Jan 17 / 8 th May 17 CI-CIVND2 Implementing Cisco Collaboration Devices Implementing Cisco Video Network Devices Part 1 Implementing Cisco Video Network Devices Part 2 Belfast: , Dublin: (1) , training.info@bt.com 15

16 Office 2013 Communication & Collaboration MS Office 2013 / SharePoint 2013 / Lync 2013 Duration: 1 Day This course will demonstrate how to improve productivity and efficiency within the workspace by seamlessly creating Office 2013 documents and hosting and streamlining documents using a SharePoint portal. Delegates will also be shown how to use the full functions of Lync 2013 to communicate within their company. This course is designed to give users a flavour of the benefits of Office 2013 / SharePoint /Lync as a solution for business collaboration within an organisation. It is designed for users who are new to Office 2013 and perhaps upgrading from older version, and the approach for Lync and SharePoint is targeted at new users. Course Content: Office 2013 / SharePoint 2013 / Lync Learn the New Features of Office Save and Share Documents in the Cloud 3. Learn new Time Saving Features in Word/ Excel / Outlook / PowerPoint 1. Understanding the SharePoint Environment 2. Connect and Unite your business with improved Collaboration 3. Centralize, organise and update Libraries / Documents / Contacts/ Newsfeeds 1. Lync 2013 offers a clean new look to help you keep track of conversations & communicate quickly and easily. 2. Hold ongoing discussions, deliver presentations and collaborate with the friends and co-workers you choose. 3. Learn New Video features, Join Meetings and share notes/documents and workloads. BT TRAINING SOLUTIONS RUN OUR COLLABORATION AND COMMUNICATION COURSE EVERY MONTH. Articulate Storyline E-Learning Development and Training 2 Day Course Follow the example of BT, one of the largest producers of corporate e-learning content in the UK, and learn from our experienced Articulate Storyline e-learning developers the best methods for e-learning course development. Get up and running with BT s Articulate Storyline E-learning development course. Develop the knowledge you need to master Articulate Storyline and start producing impactful, interactive courses that empower your workforce. Check our website for more details of the 2 day course. ART2 Introduction to Articulate Storyline 2 Next Public Dates: 27 th Feb 2017 and 10 th July

17 End User Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug MS Word MW2013I MS Word 2013 Introduction 1 Belfast MW2013I MS Word 2013 Introduction 1 Dublin Linked Learning MW2013IN MS Word 2013 Intermediate 1 Belfast MW2013IN MS Word 2013 Intermediate 1 Dublin 6 5 MW2013A MS Word 2013 Advanced 2 Belfast 13 4 MW2013A MS Word 2013 Advanced 2 Dublin 19 8 MW2010I MS Word 2010 Introduction 1 Belfast/Dublin Call for details MW2010IM MS Word 2010 Intermediate 1 Belfast/Dublin Call for details MW2010A MS Word 2010 Advanced 2 Belfast/Dublin Call for details MW2007I MS Word 2007 Introduction 1 Belfast/Dublin Call for details MW2007IN MS Word 2007 Intermediate 1 Belfast/Dublin Call for details MW2007A MS Word 2007 Advanced 2 Belfast/Dublin Call for details MS Excel ME2000I MS Excel 2013 Introduction 1 Belfast 9 28 ME2000I MS Excel 2013 Introduction 1 Dublin ME20INT MS Excel 2013 Intermediate 1 Belfast ME20INT MS Excel 2013 Intermediate 1 Dublin ME2013A MS Excel 2013 Advanced 2 Belfast 2 22 ME2013A MS Excel 2013 Advanced 2 Dublin ME2010I MS Excel 2010 Introduction 1 Belfast 2 3 ME2010I MS Excel 2010 Introduction 1 Dublin 10 ME2010IN MS Excel 2010 Intermediate 1 Belfast 19 5 ME2010IN MS Excel 2010 Intermediate 1 Dublin 20 ME2010A MS Excel 2010 Advanced 2 Belfast 27 1 ME2010A MS Excel 2010 Advanced 2 Dublin 21 ME2007I MS Excel 2007 Introduction 1 Belfast/Dublin Call for details ME2007IN MS Excel 2007 Intermediate 1 Belfast/Dublin Call for details ME2007A MS Excel 2007 Advanced 2 Belfast/Dublin Call for details MEVBA Automating Excel Spreadsheets with VBA 3 Belfast 5 3 MEVBA Automating Excel Spreadsheets with VBA 3 Dublin 10 MS Access MA2013I MS Access 2013 Introduction 1 Belfast MA2013I MS Access 2013 Introduction 1 Dublin 3 25 MA2013IN MS Access 2013 Intermediate 2 Belfast 4 MA2013IN MS Access 2013 Intermediate 2 Dublin MA2010II MS Access 2010 Intro/Inter 2 Belfast 30 MA2010II MS Access 2010 Intro/Inter 2 Dublin 6 MS PowerPoint MP2013I MS PowerPoint 2013 Introduction 1 Belfast 9 12 MP2013I MS PowerPoint 2013 Introduction 1 Dublin Call for details MP2013IN MS PowerPoint 2013 Intermediate 1 Belfast MP2013IN MS PowerPoint 2013 Intermediate 1 Dublin MP2013A MS PowerPoint 2013 Advanced 2 Belfast 9 31 MP2013A MS PowerPoint 2013 Advanced 2 Dublin 8 MP2010I MS PowerPoint 2010 Introduction 1 Belfast 5 MP2010I MS PowerPoint 2010 Introduction 1 Dublin 28 MP2010IA MS PowerPoint 2010 Intermediate/Advanced 1 Belfast MP2010IA MS PowerPoint 2010 Intermediate/Advanced 1 Dublin 10 3 MS Office Communication and Collaboration M20339 Planning and Administering SharePoint Belfast 20 MO2013CO Office, Lync & SharePoint 2013 & End User Collaboration 1 Belfast MO2013CO Office, Lync & SharePoint 2013 & End User Collaboration 1 Dublin Reporting SCRYXI1 Crystal Reports XI: Level 1 2 Belfast/Dublin Call for details SCRYXI2 Crystal Reports XI: Level 2 2 Belfast/Dublin Call for details BO-ADMIN Business Objects Enterprise - Admin and Security 2 Belfast/Dublin Call for details BO-UNIV Business Objects Enterprise - Universe Design 3 Belfast/Dublin Call for details Belfast: , Dublin: (1) , training.info@bt.com 17

18 MISCELLANEOUS DATES Miscellaneous Code Title Days Venue Nov Dec Jan Feb Mar Apr May Jun Jul Aug Citrix CXA-206 Citrix XenApp 6.5 Administration 5 Belfast Call for more details CXA-206 Citrix XenApp 6.5 Administration 5 Dublin 6 24 CXA300-1 Citrix XenApp 6.5 Advanced Administration 5 Belfast/Dublin Call for more details CXD-4001 XenDesktop 7: Designing Citrix XenDesktop 7 Solutions 5 Belfast/Dublin Call for more details CXD-202 Citrix XenDesktop 5 Administration 5 Belfast/Dublin Call for more details CXS-203 Citrix XenServer 6.0 Administration 5 Belfast/Dublin Call for more details CVE400/1 Engineering a Citrix Virtualization Solution 5 Belfast/Dublin Call for more details CVA-500 Architecting a Citrix Virtualisation Solution 5 Belfast/Dublin Call for more details Unix / Linux / Open Source U0001 Unix / Linux Introduction 3 Belfast U0001 Unix / Linux Introduction 3 Dublin 23 7 U0002 Unix Advanced 2 Belfast 3 10 U0002 Unix Advanced 2 Dublin U0004 Unix Shell Programming 3 Belfast 4 31 U0005 Unix Shell Programming 3 Dublin 3 L0002A Linux Advanced 2 Belfast 27 7 L0002A Linux Advanced 2 Dublin 27 CIW0008 PERL Fundamentals 3 Belfast/Dublin Call for more details MYSQL01 Introduction to MYSQL 3 Belfast/Dublin Call for more details MYSQL 02 MYSQL Administration 3 Belfast/Dublin Call for more details MYSQL 03 MYSQL for Developers 5 Belfast/Dublin Call for more details PYTHON Introduction to Python 4 Belfast/Dublin Call for more details L+001 Linux + 5 Belfast/Dublin Call for more details Red Hat RH124 Red Hat Administration I 5 Dublin 7 RH134 Red Hat Administration II 4 Dublin 9 RH254 Red Hat Administration III 5 Dublin 5 RH199 RHCSA Rapid Track Course 4 Dublin 16 RH200 RHCSA Rapid Track Course with RHCA Exam 5 Dublin 16 RH299 RHCE Certification Course 4 Dublin Call for more details RH300 Java Core Concepts RHCE Certification Course with RHCSA and RHCE Exams 5 Dublin Call for more details SW0004 Java Fundamentals 4 Belfast Call for more details SW0004 Java Fundamentals 4 Dublin SW0036 Advanced Java Programming 4 Belfast 16 3 SW0036 Advanced Java Programming 4 Dublin 3 SW0050 Applying Design Patterns in Java 3 Belfast/Dublin Call for more details Java Open Source Tools SW0049 Test Driven Development in Java 3 Belfast/Dublin Call for more details SW0067 Configuration Management with Ant 1 Belfast/Dublin Call for more details SW0081 Configuration Management with Maven 1 Belfast/Dublin Call for more details Enterprise Java Development SW0022 Developing JEE Web Applications 4 Belfast/Dublin Call for more details SW0024 Building JEE6 Applications Using JSF, JPA and EJB 3 Belfast/Dublin Call for more details SW0025 Building Web Services with.net WCF 4/5 Belfast/Dublin Call for more details SW0075 Agile JEE with Spring and Spring MVC 3 Belfast/Dublin Call for more details SW0082 Database Access with Hibernate, JPA2 and ibatis 3 Belfast/Dublin Call for more details JAVASCR1 Java Web Services 3 Belfast/Dublin Call for more details XML Technologies SW0019 Transforming XML with Xpath, XLST and XQuery3 3 Belfast 1 29 SW0019 Transforming XML with Xpath, XLST and XQuery3 3 Dublin Call for more details Web Development SW0100 Developing Data Driven Web Applications with MYSQL & PHP 5 Belfast/Dublin Call for more details HTML5 HTML5 Web Development 4 Belfast/Dublin Call for more details JAVASCR2 JavaScript Web Development 3 Belfast/Dublin Call for more details Mobile Development GAMD01 Google Android Mobile Developers 3 Belfast/Dublin Call for more details METRO8 Windows 8 Metro Development 3 Belfast/Dublin Call for more details Linked Learning i 18

19 Miscellaneous Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug Software Testing SW0015 ISEB Intermediate Certificate in Software Testing 3 Belfast 3 SW0044 ISEB Practitioner Certificate in Software Testing 5 Belfast/Dublin Call for details Linked Learning SW0074 ISTQB Adv. Level Cert in Software Testing (Advanced Core) 3 Belfast/Dublin Call for details SW0078 ISTQB Adv. Level Cert in Software Testing (Test Analyst) 5 Belfast/Dublin Call for details SW0079 ISTQB Adv. Level Cert in Software Testing (Technical Test) 5 Belfast/Dublin Call for details Desktop Publishing and Creative Design AACR Adobe Acrobat Editor Pro 9.0 Introduction 1 Belfast/Dublin Call for details ACCRADV Adobe Acrobat Editor Pro 9.0 Advanced 1 Belfast/Dublin Call for details APH7I Adobe Photoshop CS4/CS5 Introduction 2 Belfast/Dublin Call for details APH7A Adobe Photoshop CS4/CS5 Advanced 2 Belfast/Dublin Call for details The Internet, Web Publishing and Scripting Languages DRMWL3 Adobe Dreamweaver CS4/CS5 Advanced 2 Belfast/Dublin Call for details MACDRMXI Adobe Dreamweaver CS4/CS5 Introduction 2 Belfast/Dublin Call for details VBSCR1 VB Script Introduction 2 Belfast/Dublin Call for details CIW0008 PERL Fundamentals 3 Belfast/Dublin Call for details Professional Skills PFSAC1 CV Writing & Preparing for an Interview 1 Belfast 3 PFSAC2 Coaching for Results 1 Belfast 2 PFSAC3 Professional Development Planning 1 Belfast 19 PFSAC4 Productivity 1 Belfast 16 PFSAC5 Mental Toughness 1 Belfast 21 PFS11 Time Management 1 Belfast PFS11 Time Management 1 Dublin 31 PFS13 Presentation Skills 2 Belfast 20 PFS13 Presentation Skills 2 Dublin 5 13 PFSASS Assertiveness in the Workplace 1 Belfast 27 PFSASS Assertiveness in the Workplace 1 Dublin 28 PFSCOM Effective Communication Skills 1 Belfast 30 PFSCOM Effective Communication Skills 1 Dublin 26 PFSLEAD Leadership Skills 1 Belfast 5 PFSLEAD Leadership Skills 1 Dublin 30 8 PFSL-EI Leading with Emotional Intelligence 1 Belfast PFSL-EI Leading with Emotional Intelligence 1 Dublin 6 PFS3 Effective Meetings 1 Belfast 9 PFS3 Effective Meetings 1 Dublin 15 PFS18 Stress Management 1 Belfast 3 PFS18 Stress Management 1 Dublin 24 PFS19 Performance Appraisal 1 Belfast 10 PFS19 Performance Appraisal 1 Dublin 13 PFS20 Coaching Skills 1 Belfast PFS20 Coaching Skills 1 Dublin 28 PFS21 Conflict management 1 Belfast PFS21 Conflict management 1 Dublin 23 PFS23 Professional Customer Service 1 Belfast 16 PFS23 Professional Customer Service 1 Dublin 27 PFS24 Managing & Motivating the Work Team to Perform 1 Belfast 10 PFS24 Managing & Motivating the Work Team to Perform 1 Dublin 11 PFS25 Team Building 1 Belfast 23 PFS25 Team Building 1 Dublin 23 PFS27 Managing Poor Performance 1 Belfast 22 PFS27 Managing Poor Performance 1 Dublin PFS28 Interview Skills 1 Belfast 17 PFS28 Interview Skills 1 Dublin 16 PFS29 Persuasion and Influencing People 1 Dublin 8 PFS30 Influencing Skills 1 Belfast 13 FA4 Fire Warden 1 Dublin FA02 3 day Occupational First Aid 3 Dublin 1 26 Belfast: , Dublin: (1) , training.info@bt.com 19

20 APPROVED EDUCATION CENTRE BT Training Solutions is Oracle s only Education Delivery Partner in Ireland. We are now offering Oracle authorised courses in our Dublin and Belfast Training centres. We have a full schedule of Oracle 11g and Oracle 12c courses. See our online course schedule for more details Oracle Code Title Days Venue Dec Jan Feb Mar Apr May Jun Jul Aug Linked Learning ORC216 Oracle Database 12c: Program with PL/SQL Ed5 5 Dublin ORC212 Oracle Database 12c: Security Ed1 5 Dublin 6 31 ORC224 Oracle Database 12c: SQL Tuning for Administrators Ed1 5 Dublin ORC223 Oracle WebLogic Server 12c: Performance Tuning Workshop Ed1 5 Dublin 20 3 ORC209 Oracle Database 12c: Admin, Install & Upgrade Accelerated Ed1 5 Dublin ORC221 Oracle Database 12c: Administration Workshop Ed2 5 Dublin ORC210 Oracle Database 12c: Global Data Services Ed1 5 Dublin 27 ORC203 Oracle Database 12c: High Availability New Features Ed1.1 5 Dublin 20 ORC204 Oracle Database 12c: Install & Upgrade Workshop Ed1 5 Dublin ORC205 Oracle Database 12c: New Features for Administrators Ed1 5 Dublin 6 26 ORC208 Oracle Database 12c: Backup & Recovery Workshop Ed1 5 Dublin 27 7 ORC201 Oracle Database 12c: Introduction to SQL Ed1 5 Dublin 27 ORC063 Oracle Database 12c: RAC & Grid Infrastructure Admin Accel Ed1 5 Dublin 5 26 ORC219 Oracle WebLogic Server 12c: Administration I Ed1 5 Dublin 27 ORC220 Oracle WebLogic Server 12c: Administration II 5 Dublin 20 ORC215 Oracle Database 12c: Performance Management & Tuning Ed1 5 Dublin 20 3 ORC229 Java SE 8 Programming 5 Dublin 24 ORC218 Java SE 8 Fundamentals 5 Dublin 23 ORC001 Fusion Applications: Financial Reporting Ed2 5 Dublin 12 ORC054 Oracle Fusion Middleware 11g: Build Applications with ADF I Ed2 5 Dublin 19 ORC225 Fusion Applications R7: Installation & Patching Ed1 5 Dublin 30 ORC156 Oracle Data Integrator 11g: Integration & Administration Ed2 5 Dublin 15 ORC099 R12.x Oracle General Ledger Management Fundamentals Ed1 5 Dublin 8 ORC125 R12.2 Oracle Applications System Administrator Fundamentals Ed1 5 Dublin 23 ORC046 Oracle Database 11g: Administration Workshop I Ed2 5 Dublin 9 22 ORC126 Oracle BI 11g R1: Build Repositories Ed1.3 5 Dublin 24 ORC077 Oracle BI 11g R1: Create Analyses & Dashboards Ed2 5 Dublin 16 5 ORC129 Oracle Solaris 11 System Administration Ed3 5 Dublin 6 17 ORC130 Oracle Solaris 11 Advanced System Administration Ed3 5 Dublin 6 ORC050 Oracle Database 11g: Administration Workshop II Ed2 5 Dublin 6 MYSQL03 MySQL for Developers Ed3 5 Dublin ORC127 MySQL for Database Administrators Ed3.1 5 Dublin 6 ORC226 Oracle Database: SQL Workshop I 5 Dublin Call for details ORC222 Oracle Application Express: Administration 5 Dublin 1 ORC071 Oracle Database 11g: Performance Tuning 5 Dublin 8 ORC207 Oracle Database 12c: Managing Multitenant Architecture Ed1 5 Dublin Call for details ORC074 Oracle BI Suite EE 11g R1: Build Repositories (OBIEE) 5 Dublin Call for details 20

21 LEADING IN IT Professional Skills Programme In the modern business world leadership skills are often just as important as technological ones for managers in the ICT sector. Leadership can be the difference between connecting with your staff or not. Our program is designed to introduce the fundamentals of leadership management to the I.T. professional with a view to matching their Emotional Intelligence - EQ to their IQ. Delivered through a combination of classroom based training and coaching - BT s Leadership programme will; Increase self-awareness with a view to choosing leadership behaviours to match the day to day challenges participants face. Increase understanding of their staff, enabling them to choose the appropriate leadership behaviours to create and develop high performing teams. Maximise the full potential of their teams by ensuring that everyone contributes to the best of their ability by providing effective feedback and coaching Encourage self-reflection and personal action planning Enable leaders in the IT community to collaborate and build a network outside their organisation to support them beyond the completion of the programme Programme Overview Leading with Emotional Intelligence Managing Performance and Feedback Creating and Developing High Performing Teams Influencing for Success Coaching and Action Learning = 7 days One to One Coaching Session One to One Coaching Session Please contact our Belfast office for more information Belfast: , Dublin: (1) , training.info@bt.com 21

22 In association with Specialisterne Course: Managing People with Social Communication Difference Learn how to interview, manage and work alongside people with Social Communication Difference such as being on the Autistic Spectrum. Specialisterne NI has considerable experience in supporting people with social communication differences such as being on the Autistic Spectrum in professional roles in N Ireland. Our team work with an Actor/ Illustrator to role play true-to-life situations. According to Learning Development theorists Moreno (2012) and St George et al (1999) drama based learning using the sophisticated improvisational skills of professional actors helps develop the empathetic communication skills of participants with their colleagues, clients and customers. The training aims to increase: understanding of social communication differences in the workplace awareness of different world experiences which may contribute to employee performance confidence to give feedback to employees with social communication difference For more information, please call or training.info@bt.com. This course is offered by BT in partnership with Specialisterne NI. 22

23 BELFAST OFFICE DUBLIN OFFICE BT Training Solutions BT Training Solutions 5 Lanyon Place Castleriver House Belfast 14/15 Parliament Street BT1 3BT Temple Bar Tel: +44(0) Dublin 2 Fax: +44(0) Tel: +353 (0) training.info@bt.com Fax: +353 (0) training.info@bt.com 23