CURRICULUM VITAE. Central European University, Graduate School of Business - Budapest Hungary From To September 2002 December 2003

Transcription

1 1. Surname: Trajkovski 2. First Name: Jasmina 3. Date of Birth: Nationality: n 5. Civil Status: Single CURRICULUM VITAE 6. Telephone: ; jasmina.trajkovski@tpconsulting.com.mk 8. Education From To August 2006 May 2007 Syracuse University, School of Information Studies - Syracuse, USA Certification of Advanced Graduate Study in Information Security Central European University, Graduate School of Business - Budapest Hungary From To Master of Business Administration ESC Grenoble Ecole de Management Grenoble, France From To 2003 January 2004 Postgraduate Certificate in International Business St. Cyril and Methodius University, Electrical Engineering Faculty Skopje, From To Graduated Electrical Engineer major in IT and automation 9. Language skills (marked 1 to 5 for competence) Language Reading Speaking Writing n Mother Tongue English French Serbian Croatian Albanian Membership of Professional Bodies: Management Consulting Association - MCA2000, General secretary of the Association from 2004 till 2006 Chamber of Commerce of RM association of management consultants IT Service Management Forum ITSMF, member of Managing Board n Trainers Network MTN ISACA Information Security Audit and Control Association HRDF MASIT's IT Expert Council Member Page 1 of 7

2 11. Skills: Design and development of training programs for professionals and managers in public and private sector Performance based training needs assessment Management of end-user training and management of training programs Design and development of tailor-made courses and seminars Experienced in Project management and quality assurance on Projects Experienced in Regulatory Impact assessment process Experienced in Company Analysis, al and Organizational Development, Strategy Development, Project Management, Quality System Development and Implementation Experienced in development and implementation of management systems compliant with ISO9001:2000, ISO20000:2005, ISO27001:2005 RELEVANT CERTIFICATES: SEED training of trainers, 2002 HRDF Enterprise trainer, 10 day ToT program, 2006 Certified Management Consultant CMC, 2009 Certified CMC Mentor, 2011 Certified Project management professional PMP, Present Position: Managing Director and Senior Consultant, in TRAJKOVSKI & PARTNERS CONSULTING, Skopje, 13. Years with Firm: 11 Serbia 14. Specific experience June 2011 in progress July 2011 in progress Implementation of Integrated Management System in Alfa Digital and Xpro Design and implementation of comprehensive framework for Integrated Management System consisted of QMS based on ISO 9001, ISMS - ISO 27001, ITSM - ISO and EMS based ISO 14001:2004 Activities included: - project management, - assessment of the readiness for establishment of integrated management system, - development of framework for Integrated management system, - business process modeling, - documentation of the system, - training for project team for documentation and implementation of the system, - internal audit, and assessment of the preparedness for certification of implemented Integrated management system. Development of by-law for the Law on Valuation - Methodology for valuation of IT - Definition of IT for the purposes of the by-law - Development of Methodology for valuation of IT Page 2 of 7

3 Serbia February 2010 in progress - Development of training program for certification of valuators Assessment of the Information Security scene in Serbia in the name of the USAID s Competitiveness project - Analysis of the available individual and organizational certification in the area of information security, as well as their recognition on the Serbian market - Assessment of the segment of consultants and training providers for information security in Serbia - Assessment of the awareness and readiness of the ICT companies in Serbia for implementation of information security management - Development capacities among the consultants ad training providers for information security - Development of a training and support program for the ICT companies for implementation and certification for information security Serbia June 2011 Business Continuity Training 1day Serbia April 2011 Risk Management Training 1day Kosovo August 2010 October 2010 April 2010 February 2010 June 2010 Introducing CMC in Kosovo The general goal of this project is to raise the consultants' capacity and take further steps towards accreditation of consultants in Kosovo from an internationally recognized accreditation institute, and to make an essential difference to the quality of consulting that local consultants provide to SME s in Kosovo. Activities included: Design and delivery of trainings for preparation of local consultants on: - skills and standards required for the CMC certification process; - skills necessary to design, manage and implement consultancy projects at high professional and ethical standard; - skills to manage consultancy companies; Increase awareness among local consulting community and clients of consulting services. Design and delivery of Operational Risk Management Training for the IPARD Paying Agency - Design and development of a customized training on Risk management and Operational Risk Management - Interactive delivery of Risk Management Training with 50% exercises - Assessment of the current Risk Management methodologies in IPARD Paying Agency - Recommendation of improvement of the Risk Management Framework Harmonization of the national legislation with the Directive 2005/36/EC on mutual recognition of professional qualifications with drafting a Law, funded by SPFRE and the British Embassy - Analysis of the level of harmonization of the n legislation with the Directive - Preparation of a National Action Plan for the Page 3 of 7

4 2009 May2010 November 2009 May 2009 Kosovo March 2009 July 2009 January 2009 August 2009 January 2009 April 2009 implementation of the Directive - Workshop for awareness about the Directive and the implication of its implementation - Preparation of RIA for the draft Law - Preparation of draft law on mutual recognition of professional qualifications - Support and capacity development of the working group in the Ministry of education and science Capacity development of business start-ups in YES Incubator - design of training and advisory services program for support of the microenterprises / start-ups; - design and delivery of training modules for organizational development, preparation for export and implementation of international best practices; - readiness assessment of companies, - advisory services and coaching of entrepreneurs. Preparation for application of Regulatory impact assessment (RIA) - two pilot projects for RIA, - proposal for revision and update of the Methodology, Forms for implementing RIA and Rules for procedures for work of the Government, - Manual for RIA, - Design of training program for awareness building for RIA - 17 workshops in all ministries for preparation for application RIA. Delivery of training Managing towards results as part of the Program for Development of the managing skills of the Managing civil servants for the Civil Servants Agency - Training of 20 civil servants with the intent to strengthen their competitiveness capacities and level of productivity. Strengthening of al Capacity at the Agency for Real Estate Cadastre in Republic of Project Audit of e- Cadastre Implementation of integrated management system inclusive of QMS and ISMS in Cacttus for increase of exports of IT services and expanding in the countries in the region - Development of training program for project team and implementation of continual professional development plans, - company readiness assessment for implementation of best practices and international standards - developed framework and documentation of quality and information security management systems, - business process modeling, - enterprise risk assessment report - prepared strategy for promotion for increase of trade and expansion in neighboring countries Establishment of IT Service Management System based on ISO20000:2005 in CaSys for achieving regulatory compliance Page 4 of 7

5 May July January May 2005 May 2005 July training for project team, - regulatory compliance assessment - developed framework and documentation of policies, plans, processes, procedures, records for IT service management, Service Improvement, Planning of new services, Service delivery, Resolution Management, Release Management, Control Management, Relationship Management. Desk Review of existing legislation and relevant planning documents concerning Crisis Management System Improvement of project-oriented processes thru IT skills mapping in IT directorate of Makedonski Telekom and development of HR plans and strategies for effective workforce development Assessment of minimal security requirements and revision of the existing documentation for Directorate for Money Laundering Prevention and Terrorism Financing Implementation of ISO27001:2005 Standard for HiTech for ensuring continual growth of exports worldwide Legal regulation of impact assessment (RIA) and e- government session - draft new Rules for procedures for work of the Government, i.e. to change existing Rules for procedures for work of the Government, in a way that it mandates obligatory previous analysis of the conditions and impact assessment before adoption of the policies (laws and sub regulations) - draft new Rules for procedures for work of the Government, i.e. to change existing Rules for procedures for work of the Government, in a way that it mandates use of e-government system. Training for policy analysis with preparation of briefing note - capacity development for preparation of concise and comprehensive briefing notes for state officials - developed training program and training materials Revision and update of the existing Methodology for strategic planning and preparing of annual program for the work of the Government Telesales training for n Telecom for a competitive cal center - Developed training program, detailed materials and evaluation system for candidates - Delivered training to 40 call center agents Human Resource Development Fund Innovation and Technology Management Group. - Developed training program for innovation and technology management group - Developed programs for in-company coaching and implementation of initiatives for trade promotion and Page 5 of 7

6 Feb 2005 July 2005 Jan Nov 2004 June 2003 August enlargement of % of export Business Process Improvement, Process description and preparation for ISO 9000:2000 certification in EuroNetCom Consulting for Business Process Improvement, Process description and preparation for ISO 9000:2000 certification for n Business Systems MBS Service Level Agreements awareness workshops for n telecom - Developed capacity development program for SLA and OLA - Trained managers from throughout the entire managerial structure GTZ Private Sector Promotion project institutional development of professional associations and chamber of commerce - Developed capacity development program for strategy development, institution and member services - Developed capacity development program and realized pilot for lobbying and advocacy - Involved associations from the following sectors: o Food processing o ICT o Textiles / Shoes o Professional services / business advisory 15. Professional Experience Record From to Location Organisation Position Description May 1999 Present Skopje, T&P Consulting Management Consultant / Information Security Consultant Proposal preparation and delivery of consulting engagements; Development and Implementation of Integrated Quality and Information Security management Systems; Business Process Improvement and Strategic Planning. Development and delivery of tailor based training modules. From to January July 2005 Location Kumanovo, Organisation EuroCollege University, Kumanovo Position Lecturer in Recruitment and Selection Description Design of course curriculum, preparation of training materials and lecture notes, preparation of evaluation of students, delivery of lectures From to May 2004 May 2006 Location Skopje, Organisation T&P Consulting Position Quality and Information Security Manager Establishment and Implementation of Integrated Quality and Information Security Description Management System. Everyday responsibility for overseeing and operations of the QISMS Page 6 of 7

7 From to January 2002, January 2004, January 2005 Location Organisation GTZ Private Sector Promotion Position Consultant for institutional development Work with the n professional associations in the area of institutional Description development. Topic areas included organization and strategic planning, lobbying, services definition and provision. Activities included as well training design and delivery on the above mentioned topics Page 7 of 7