Hewlett Packard Enterprise StoreOnce 3100, 3500 and 5100 System Installation and Configuration Guide

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1 Hewlett Packard Enterprise StoreOnce 3100, 3500 and 5100 System Installation and Configuration Guide Abstract This guide is for HPE StoreOnce System Administrators. It assumes that the user has followed the instructions on the appropriate Start Here poster to create a basic network connection to the HPE StoreOnce System. Part Number: BB Published: December 2015 Edition: 1

2 Copyright 2015 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Intel, Itanium, Pentium, Intel Inside, and the Intel Inside logo are trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Java and Oracle are registered trademarks of Oracle and/or its affiliates. UNIX is a registered trademark of The Open Group. Warranty WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: Revision History Revision 1 December 2015 First edition with the HPE StoreOnce 3100, 3520 and 3540, and 5100 System product launch.

3 Contents 1 Preparing for Basic Configuration...6 Structure of the guide...6 Overview of configuration tasks...6 HPE StoreOnce Systems...7 Other sources of information Powering up and setting up ilo4...8 Powering up the system...8 ilo 4 functionality...9 ilo network name and ilo password...9 To configure ilo4...9 To set up a basic network configuration Logging in to the HPE StoreOnce System and checking status...12 Supported web browsers...12 Login to the HPE StoreOnce System and check status...12 StoreOnce CLI Configuring licenses...14 Checking for installed licenses...14 Applying a demo license...15 Applying a full license...15 To redeem a license...16 To apply a full license Setting time zone and configuring NTP server...18 Using the StoreOnce GUI to set the time zone...18 Using the StoreOnce GUI to configure NTP server Creating user accounts and changing default passwords...20 Introduction...20 To add a local user...20 To change passwords for local users Setting up alerts...22 To configure settings...22 To test Events notification...23 To manage notifications Setting up SNMP (Simple Network Management Protocol)...24 Management Information Bases (MIBs)...24 Configuring SNMP on the StoreOnce Management Console...24 StoreOnce CLI...24 StoreOnce GUI...25 Modify the SNMP Agent Setup Generating the SSL certificate...28 SSL certificates...28 To generate a self-signed certificate Expanding additional storage...29 HPE StoreOnce 3500 System...29 To view license details...29 To view storage status...29 HPE StoreOnce 5100 System...30 Contents 3

4 11 Checking for the latest software...31 To check software version...31 To view and upgrade firmware Configuring Remote Support...33 General procedure for setting up Remote Support on the StoreOnce Management GUI...33 More about warranty details Complete network configuration...34 To add a custom network configuration Additional configuration tasks...40 Saving the configuration and keystore...40 Saving the configuration...40 Saving the encryption keystore...40 Running a system confidence check...41 Configuring media servers to use StoreOnce Catalyst...41 Driver installation on client server (optional, VTL only)...42 iscsi Initiator (VTL only) Hardware overview reference section...44 HPE StoreOnce 3100 System...44 HPE StoreOnce 3500 Series...45 Storage expansion...45 Optional hardware...45 Front and rear views...46 HPE StoreOnce 5100 System...46 Storage expansion...46 Optional hardware...47 Front and rear views...47 HPE StoreOnce 5100 System with Capacity Expansion Optional PCIe cards...49 PCIe slot allocation at delivery...49 Port numbering on PCI cards...50 Viewing hardware options...51 Licensing hardware options More about network configuration...52 Understanding hardware configuration options...52 Connecting to a 1GbE network...52 Connecting to a 10GbE network...52 Key definitions...53 Network bonding modes...54 VLAN guidelines Configure Fibre Channel...56 Fibre Channel hardware requirements...56 Supported Fibre Channel connections...56 Zoning...56 Configuring Fibre Channel...57 For use with StoreOnce Catalyst stores...57 For use with VTL libraries Support and other resources...59 Accessing Hewlett Packard Enterprise Support...59 Accessing updates...59 Related information...59 Websites Contents

5 Typographic conventions...60 Customer self repair...61 Remote support...61 Documentation feedback...61 A Warranty and regulatory information...62 Warranty information...62 Regulatory information...62 Belarus Kazakhstan Russia marking...62 Turkey RoHS material content declaration...63 Ukraine RoHS material content declaration...63 Contents 5

6 1 Preparing for Basic Configuration This guide assumes that the user has followed the instructions on the printed Start Here poster to install the HPE StoreOnce System in the Data Center and establish an initial 1GbE network connection for the StoreOnce Management Console. IMPORTANT: All tasks described in this guide require an admin user logon. Structure of the guide The guide is divided into two sections. The first section is task based and describes how to log in to the StoreOnce GUI to complete basic configuration tasks. The second section provides reference information for the hardware and physical connection to Ethernet or Fibre Channel. Overview of configuration tasks Table 1 Configuration checklist Task The Start Here poster describes a basic installation with connection to LAN port 1, which is valid for all products. Make sure you understand what has been factory installed and configured on your system and any further cabling requirements. Available options for network and Fibre Channel connectivity will depend upon the type of model. Make sure all reference material is to hand. Boot up the system and, if you are using a Network Management application, such as Insight Remote Support, configure ilo. (You can also configure ilo after configuring the StoreOnce System.) Log on to the StoreOnce Management Console and check system, storage and optional hardware status. Configure licenses. Configure time zone and NTP server. Configure users. Configure . Configure SNMP. Apply the SSL certificate. If necessary, expand storage. Check software version. Configure Remote Support. Configure the network. Configure Fibre Channel. Complete configuration. Use the StoreOnce CLI to run a confidencecheck report on the system. Refer to Hardware overview (page 44) Other sources of information (page 7) Powering up and setting up ilo (page 8) Logging in to the HPE StoreOnce System (page 12) Configuring licenses (page 14) Setting time zone and configuring NTP (page 18) Creating user accounts and changing passwords (page 20) Setting up alerts (page 22) Setting up SNMP traps (page 24) (page 28) Expanding storage (page 29) Checking software version (page 31) Configuring Remote Support (page 33) Completing network configuration (page 34) Configuring Fibre Channel (page 56) Additional configuration tasks (page 40) Running a system confidence check (page 41) 6 Preparing for Basic Configuration

7 HPE StoreOnce Systems Table 2 Overview of HPE StoreOnce Systems Model Server Storage Capacity Storage Expansion Options Optional Hardware HPE StoreOnce 3100 System 8 TB (4 x 2 TB disks) None 10GbE and FC cards are not supported HPE StoreOnce 3520 System HPE StoreOnce 3540 System HPE StoreOnce 5100 System 12/24 TB (12 x 2 TB disks) Base storage = 12 TB (50% capacity) 24/48 TB (12 x 4 TB disks) Base storage = 24 TB (50% capacity) 48 TB (12 x 4 TB disks) Maximum capacity = 288 TB 24 TB (100% capacity) requires additional license 48 TB (100% capacity) requires additional license Up to five 48 TB Capacity Upgrade Kits may be connected to base unit, each requires a separate license Supported Four PCIe slots are available for StoreOnce Optional Hardware: 10GbE SFP and 10GbE-T Network cards 8Gb Fibre Channel cards Other sources of information The following documents are available from the HPE website at: HPE StoreOnce Start Here posters: Quick Start installation posters are available for each model and describe how to quickly install the HPE StoreOnce System by connecting LAN Port 1 to a 1 GbE network. HPE StoreOnce 5100 System Capacity Expansion Guide: This guide explains how to connect additional storage enclosures to the HPE StoreOnce 5100 System, and how to license and expand the storage. HPE StoreOnce System 10GbE Network and Fibre Channel Card Installation and Configuration Guide (3500 Series and 5100): describes how to install and license StoreOnce Optional Hardware. HPE StoreOnce System User Guide: This guide contains detailed information about the StoreOnce Graphical User Interface (GUI) and troubleshooting information. HPE StoreOnce System CLI Reference Guide: This is the full reference guide for the StoreOnce Command Line Interface (CLI). HPE StoreOnce System Linux and UNIX Configuration Guide: This guide explains how to configure HPE StoreOnce Systems with supported Linux and UNIX operating systems. OST plug-in documents: Various guides are available describing how to configure backup applications for use with StoreOnce Catalyst. See Configuring media servers to use StoreOnce Catalyst (page 41). HPE StoreOnce Systems 7

8 2 Powering up and setting up ilo4 Powering up the system If the StoreOnce system has not yet been powered on, as described in the appropriate Start Here poster, or if you need to configure ilo 4 from a direct connection, perform the following steps. 1. Perform a final check to ensure all cables are connected correctly and securely: Power cable(s) Keyboard and monitor cables Network cable to LAN port 1 Network cable to ilo port Optional hardware, HPE StoreOnce 3500 Series and 5100 System Capacity Upgrade Kits. HPE StoreOnce 5100 System only NOTE: See Hardware overview (page 44) for cabling examples. 2. Power on the StoreOnce System (the power button is on the front of the unit). 3. The Power button LED flashes green during the power-on sequence, and the Power button, System Health and NIC status LEDs all show steady green when the StoreOnce System is powering up. NOTE: If you wish to configure ilo 4, press F9 in the ProLiant POST screen and proceed as described in To configure ilo (page 9). Figure 1 Powering up HPE StoreOnce 3100 System UID LED 2 NIC status LED 3 System health LED 4 Power LED and on/off button 8 Powering up and setting up ilo4

9 Figure 2 Powering up HPE StoreOnce 3500 Series and 5100 System System health LED 2 Power LED and on/off button 3 NIC status LED 4 UID LED ilo 4 functionality HPE StoreOnce Systems are built on HPE ProLiant server hardware and use the embedded Integrated Lights-Out 4 (ilo 4) management technology. ilo enables secure remote monitoring and console access via a web browser. ilo is not required for daily management of the StoreOnce appliance but is useful in a lights-out data center situation. ilo is also useful for diagnosing hardware failures that prevent access to the appliance through the primary StoreOnce GUI or remote StoreOnce CLI interface. ilo network name and ilo password All HPE StoreOnce Systems described in this guide are supplied with a label that includes the ilo network name and ilo password. Ideally, the installer has made a note of this information, as recommended in Step 3 of the printed Start Here guide. If not, it will be necessary to locate the label on the top of the appliance in the data center. It is good practice to either change the password after installation, or define an additional user with privileges that can be used when accessing ilo from a web browser. To configure ilo4 1. Boot up the StoreOnce System and watch the local console; the ilo4 IP addresses are shown (IPv4 and IPv6). NOTE: If the ilo port is plugged into a network that provides DHCP, the acquired addresses will be shown here and you can connect to the network address in a web browser in order to configure ilo. 2. If there are no DHCP assigned IP addresses, you can manually configure ilo using the local console. Press F9 in the ProLiant POST screen to access System Utilities. Select System Configuration. ilo 4 functionality 9

10 3. Select the ilo 4 Configuration Utility. 4. Select Network Options. 5. Configure your network settings and press F10 to save. 10 Powering up and setting up ilo4

11 6. Then exit. The system will continue to boot normally into the StoreOnce OS. To set up a basic network configuration If you have not already done so, run the basic network script net set address, as described in the Start Here poster for your product, to configure a static address for LAN port 1 (eth0). Make a note of the IP address details, which you will need to log into the HPE StoreOnce System from a web browser. To set up a basic network configuration 11

12 3 Logging in to the HPE StoreOnce System and checking status The examples in this guide illustrate how to use the StoreOnce GUI to carry out configuration tasks. However, all tasks may also be performed from the StoreOnce CLI, as described in the HPE StoreOnce System CLI Reference Guide. Supported web browsers The StoreOnce Management GUI is supported on the following web browsers: Internet Explorer 9, 10 and 11 (note that Internet Explorer 8 is not supported and some StoreOnce features will not work) Mozilla FireFox v22 and above and Firefox ESR24 and above IMPORTANT: The web browser used to communicate with the HPE StoreOnce System requires Active Scripting or JavaScript enabled. Without these scripts enabled, some browser buttons will not display. Login to the HPE StoreOnce System and check status To log on to the StoreOnce Management GUI, use any machine connected to the same network as the appliance. The HPE StoreOnce System uses a secure network connection. 1. Enter: You may also use the Fully Qualified Domain Name (FQDN). NOTE: If you use http: in the URL, you are automatically forwarded to the https: secure network connection. 2. The StoreOnce Management Console displays the Login prompt. Provide the default User Name and Password (Admin, admin). You can also set the local language to display the text within the StoreOnce GUI from the Login screen. 3. Look at the following pages to verify status information: StoreOnce to check the overall status and the status of all services. They should all display with a green and Running. StoreOnce CLI Device Configuration License Management to see what licenses have been applied. This page will also identify any Capacity Upgrade Kits and Optional Hardware that has been installed and licensed. See Configuring licenses (page 14). The tasks described in this guide can also be carried out using the StoreOnce CLI. 12 Logging in to the HPE StoreOnce System and checking status

13 1. StoreOnce CLI commands require an SSH client application (freely available from the internet) and must be run from a SSH terminal session on a machine that is on the same network as the StoreOnce appliance: ssh <username>@<ip_address> NOTE: StoreOnce CLI commands can also be run from a local console (Keyboard and Monitor) attached to the appliance, for example, if the network is not yet configured. 2. At the prompts provide a User Name and Password (Admin, admin). 3. See the HPE StoreOnce System CLI Reference Guide for more information. StoreOnce CLI 13

14 4 Configuring licenses Licensing is required for the following StoreOnce functions or hardware features: Capacity Expansion: This is storage that is additional to the base product. Each Capacity Upgrade after installation requires a license that must be loaded. NOTE: If capacity expansion has been ordered and pre-configured by the factory with the base system, the license will already have been applied. The HPE StoreOnce 3100 System has 4 x 2TB disks and does not support capacity expansion. The HPE StoreOnce 3500 Series is supplied with 12 disks; two models are available, HPE StoreOnce 3540 System (12 x 4TB disks) and HPE StoreOnce 3520 System( 12 x 2 TB disks). The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB). Capacity expansion is available by purchasing and applying a license for the remaining disk capacity. Neither model supports connection of additional storage enclosures. If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed. If not factory configured, the license entitlement will be delivered to the user via . See also Expanding storage (page 29). The HPE StoreOnce 5100 System supports capacity expansion; up to five Capacity Upgrade Kits may be connected to the base system and each requires a license. If configured in the factory for capacity expansion, all storage will already be licensed and available for use. If not factory configured, the license entitlement will be delivered to the user via and the storage must be added to the RAID configuration. See the HPE StoreOnce TB Capacity Upgrade Kit Guide for further information. Security: Security features (Data at Rest Encryption, Data in Flight Encryption, and Secure Erase) require a Security license. NOTE: Data in flight encryption is intended to be used to secure links between data centers for StoreOnce VTL or NAS Replication or Low Bandwidth Catalyst Copy operations. Using Data In Flight Encryption for direct backup operations to the StoreOnce appliance over a local network is not supported due to the performance impact of the encryption. StoreOnce Catalyst: StoreOnce Catalyst devices require a license for backup and for copy, so licenses must be installed on both origin and destination HPE StoreOnce Systems. Replication: VTL and NAS replication requires a license on the target system. Optional PCIe cards: These are additional 10GbE Network and Fibre Channel cards that may be installed in the PCIe slots on the HPE StoreOnce 3500 Series and the HPE StoreOnce 5100 System. Each additional FC or 10 GbE card must be licensed. See Optional PCIe cards (page 49) for more details. NOTE: The StoreOnce 3100 does not support optional PCIe cards. Checking for installed licenses In the Navigator pane, click on License Management. This page details of any licenses that have been already installed. The following example shows an HPE StoreOnce 3540 System which has been licensed for 100% storage capacity. 14 Configuring licenses

15 Applying a demo license The Instant on or Demo license allows you to try out StoreOnce Catalyst and Replication before paying for and applying the Full license. It is time limited to 90 days. 1. In the Navigator pane, click on License Management. 2. On the License Management page, click Add License. 3. For the Input Type, select Key String. 4. For the License Key, type in the word demo. 5. Click OK to apply the license. Applying a full license Before you add a full license, you must redeem the license. Applying a demo license 15

16 To redeem a license 1. Make sure you have a note of the Node Lock Serial Number from the License Management page on the StoreOnce GUI. The following example shows details from an HPE StoreOnce 5100 System with four Capacity Upgrade Kits that have been installed and licensed prior to delivery. 2. Go to the HP Passport website. 3. Log in using your HP Passport user ID and password. 4. Obtain the unique LTU key as instructed on the License Entitlement Certificate. You may use Cut and Paste to copy it to a temporary file or save it to a.dat file. If you save the LTU as a file, sftp it into the HPE StoreOnce System s licenses directory. NOTE: See the HPE StoreOnce System User Guide for more information about applying licenses from a file. 5. Use the StoreOnce GUI to apply the license, as described in the next section. To apply a full license 1. In the Navigator pane, click on License Management. 2. On the License Management page, click Add License. 3. For the Input Type, select Key String. NOTE: See the HPE StoreOnce System User Guide for more information about loading licenses from a file. The file must already be in the HPE StoreOnce System s licenses directory. 4. In the License Key box, type or paste the license string. 16 Configuring licenses

17 5. Click OK to apply the license. If the license fails, a dialog box will appear that shows error details. Click OK to return to the License Management page. NOTE: For users who prefer to use the StoreOnce CLI, all licenses can be loaded with the single StoreOnce CLI command license load. This command will load all licenses found in the licenses directory. See the HPE StoreOnce CLI Reference Guide for more information. Applying a full license 17

18 5 Setting time zone and configuring NTP server Using the StoreOnce GUI to set the time zone There is no default time zone set for your StoreOnce appliance. 1. In the Navigator, select Time and Date. 2. In Time zone setting, select your desired region from the Select Region drop down. The list will contain a list of continents to choose from. Select the continent/region in which the StoreOnce appliance is located. 3. In Select Country, select the country where the StoreOnce appliance is located. 4. In Select Time Zone, select the appropriate time zone within the country you have chosen. 5. In the header for the Time zone setting section of the GUI, click Apply. 6. An Apply Time Zone settings dialog will appear. Select Yes to apply your changes. Select No to delete your settings. A Time Zone setting success dialog box will appear. Click OK. NOTE: The Date Settings portion of the Time and Date page allows you to manually set the date and time of the appliance. Using the StoreOnce GUI to configure NTP server The NTP server configuration provides the option of setting the time and date using one or more NTP servers. When using the NTP server to configure time and date, manual entry of time and date will be disabled. You can add up to two NTP server configurations. 1. In the Navigator, select Time and Date. 2. In NTP Server Configuration, click the checkbox for NTP Selection Enabled. 3. In the NTP Server Configuration title bar, select Add. 4. In the Add NTP server dialog, enter the following: Select the NTP server type: IPv4, IPv6, or Fully Qualified Domain Name Add the chosen NTP server address into the Address field. 5. Click Add. The address will be added to the NTP server configuration and NTP will be enabled. Please note: There is no check that the NTP server is reachable after it is added to the configuration. 18 Setting time zone and configuring NTP server

19 6. In the confirmation dialog box, click OK. If the NTP time is behind the currently configured time on the appliance, you will see a warning dialog box that reminds you to reboot the system using the system reboot command, and that system time will move backward as a result of that command. Using the StoreOnce GUI to configure NTP server 19

20 6 Creating user accounts and changing default passwords Introduction Two roles define the permissions associated with a user; they are called admin and user. Two default user accounts, one for each role, are created automatically when the system is installed Admin account: This account has permissions associated with an administrator who is responsible for configuring and managing the HPE StoreOnce System. The default User Name and Password for this account is Admin, admin. User account: This account has operator permissions only and will not be able to carry out any system configuration; the default User Name and Password for this account is Operator, operator. Immediately after installation, the administrator should change the default passwords and create additional user accounts, assigning permissions, as appropriate. To add a local user 1. Log on as an Administrator and select User Management from the Device Configuration menu. 2. Click Add User. 3. Select a User Type of Local. NOTE: There are two types of users: Local Users: A user created solely on the HPE StoreOnce System. External Users: A user who belongs to an AD domain to which the HPE StoreOnce System has been joined. When you add an external user who is already a member of an existing AD group, you have the ability to assign this user to a different role than the group role. No password is required for the external user because that is controlled via the AD Domain server. See the HPE StoreOnce System User Guide for more information about creating and configuring external users. 4. Enter the User Name of the Local User, and select a User Role of user or admin. 5. Click OK. 20 Creating user accounts and changing default passwords

21 To change passwords for local users 1. Log on as an Administrator and select User Management from the Device Configuration menu. 2. Select the user whose password you wish to change and click Modify. For a local user, you can modify the user role or the user password, or both. 3. Change the role of the user, if required. Enter and confirm the new password. 4. Click OK. At the confirmation of success page, click OK. NOTE: See the HPE StoreOnce System User Guide for more information about managing external users. To change passwords for local users 21

22 7 Setting up alerts The Setup page displays the current configuration for sending out event notifications which may be Warnings, Alerts or Information via . The Setup page includes information needed to route the (SMTP server), as well as the association of event types with destination addresses. A single event can generate a notification to multiple addresses. Also, different sets of events can generate notifications to different addresses. Select from the Device Configuration menu item to display the current setup. To configure settings Click Configure and enter the required details. Table 3 setup parameters Name Notification SMTP Server Mail From Reply To Description Whether notification is currently enabled or disabled. When notification is disabled, the association between events and destination addresses remains valid, but the events do not produce . The mail server used to send out the . The address from which the notification originates. An optional address if you want the recipient to reply to an address different from the address where the originated. To test 1. Click Test to open the Test dialog. 2. Enter the destination address and a subject, then click OK. An message is sent only if notification is enabled on the Setup page. 22 Setting up alerts

23 Events notification Select Events from the menu option in the Navigator. The Events notified by page lists the event types that may be notified by and the addresses to which the notifications are sent. There are three types of events that generate notifications, listed under the Severity column once they have been setup in Manage Notifications. If the same event generates notifications to multiple addresses, a separate row is used to represent each event/ -address pairing. The fields are: Table 4 Events notified by parameters Name Severity Destination Description Severity of the event (INFO/WARN/ALERT). The destination address. To manage notifications 1. Click Manage Notifications to update the event/ -address association list. 2. On the Manage Notifications dialog, do one of the following: Choose an existing address from the drop-down menu and click Select to display it in the Update events for addresses field Enter a new address directly into the Update events for addresses field 3. Select the event group(s) to be associated with the addresses (Alert, Warn, and/or Info), and click OK to update the list. The updated list is displayed almost immediately in the Events Notified by topic page. Events notification 23

24 8 Setting up SNMP (Simple Network Management Protocol) There are a number of configuration tasks: If this is the first StoreOnce 3100, 3500 or 5100 System to be added to the network, download the MIBs, Management Information Bases and register the MIBs with the Network Management application. Use the StoreOnce CLI to configure trap sinks and users. Use the StoreOnce GUI to set up the SNMP agent, for example with system contact details, and view details of traps, users and events. Management Information Bases (MIBs) Two MIBs are used to represent the information handled by the HPE StoreOnce System and they are called SEMI-MIB.mib and TRAP-DESTINATIONS-MIB.mib. These must be downloaded and registered with the Network Management application on the host, so that information from the HPE StoreOnce System can be transmitted to and interpreted by the Network Management host, such as Insight Remote Support. To download the MIBs, go to the HPE Support website at and search for your StoreOnce System. Select the Software and driver downloads option and OS Independent for the operating system. The MIBs are included under the MIB entry. NOTE: When you connect subsequent StoreOnce Systems to the network, you only need to update the MIBs if they are later models. For example, once you have downloaded the MIBs associated with HPE StoreOnce 3100, 3500 and 5100 Systems, those MIBs are valid for all subsequent HPE StoreOnce 3100, 3500 and 5100 Systems and any earlier models that are monitored by the Network Management application. There are typically three stages to setting up the Network Management application for use with the HPE StoreOnce System: 1. Register SEMI-MIB.mib and TRAP-DESTINATION-MIB within the base of MIBs supported by the Network Management application. 2. Update the existing system type database with the new system type for the HPE StoreOnce System, based on the unique system object identifier. 3. Discover the HPE StoreOnce System under the Network Management application. NOTE: For further information about implementing these three stages, refer to the MIB release notes and to the documentation supplied with the Network Management application. Configuring SNMP on the StoreOnce Management Console StoreOnce CLI Refer to the HPE StoreOnce CLI Reference Guide for detailed instructions on StoreOnce CLI commands with syntax for parameters and example output. Use the StoreOnce CLI at initial configuration to: 24 Setting up SNMP (Simple Network Management Protocol)

25 1. Define the host to which the SNMP agent sends traps. Use the following StoreOnce CLI command (note that snmp v1 and v2 use different parameters to SNMP v3). snmp add trapsink 2. Add SNMP users and set any authentication required. Use the following StoreOnce CLI command: snmp add user 3. Send a test event to IRS and other trap recipients to test that SNMP is set up correctly and that traps are getting to the trapsinks. Use the following StoreOnce CLI command. snmp send testtrap NOTE: Once SNMP has been configured, you can also use the SNMP Test function on the StoreOnce GUI page to test that SNMP is set up correctly and that traps can successfully make it to the trapsinks. NOTE: You will need to use the HPE StoreOnce System CLI to perform other advanced operations, such as to add or delete trap hosts, to add or delete users, or to enable or disable SNMP. The StoreOnce GUI provides a useful option after configuration for viewing trapsink and user details, and for viewing events. StoreOnce GUI In the Navigator select SNMP from Device Configuration. During initial configuration, use the top half of the page to modify SNMP Agent details. NOTE: The bottom half of this page contains SNMP Trapsinks and SNMP Users. These are both configured on the StoreOnce CLI and cannot be modified from the StoreOnce GUI. For more information about the information shown on the SNMP Trapsinks and SNMP Users tabs, see the Online Help or the user guide for your product. Modify the SNMP Agent Setup 1. In the SNMP Agent Setup pane, click Modify. Configuring SNMP on the StoreOnce Management Console 25

26 2. In the Modify SNMP Agent window, modify the configuration of the SNMP Agent as desired, and click OK. Table 5 SNMP Agent configuration parameters Name System description SNMP version State Port Encrypt Passwords and Communities System Contact System Location Description This is the description for the StoreOnce system configured for the agent. This is the SNMP version of the agent (version 1, 2, or 3). The default is 2. This shows the state of the agent (off, on). This is the port location of the agent. This defines whether encryption for passwords and communities is on or off. This is the contact information for the system administrator, which may be a name, address, or phone number. A maximum of 20 characters is allowed. This is the physical location of the StoreOnce appliance. A maximum of 20 characters is allowed. 26 Setting up SNMP (Simple Network Management Protocol)

27 Table 5 SNMP Agent configuration parameters (continued) Name Read Community System Object ID Engine ID Allow non-v3 read requests Description This defines the SNMP Read Community string. The default is public. If you want to restrict read access, enter a string of up to 20 characters. This string acts as a password for Read access and must be manually configured in the management application so that it can access events. The SNMP agent unique System Object ID. SNMP agents (running on a StoreOnce Device) supporting HP-httpManageable-MIB must provide a unique System Object ID. This ID is used by network management entities to determine the monitoring capabilities of a device. This optional device-specific parameter can be provided to an SNMP version 3 trap listener device such as HP SIM (or any third party tool) to listen to version 3 traps coming from the device. This optional parameter can be provided during version 3 configuration. If the value is yes, versions 1 and 2 are supported along with version 3. If the value is no, only version 3 is supported. If this parameter is not configured, only version 3 will be supported. Configuring SNMP on the StoreOnce Management Console 27

28 9 Generating the SSL certificate SSL certificates The StoreOnce Management GUI is accessed via the HTTPS protocol which requires the exchange of an SSL (Secure Sockets Layer) certificate to authenticate the connection between web browser and the StoreOnce appliance. The StoreOnce appliance by default will return a generic SSL certificate which is created when the system is manufactured. This generic certificate does not uniquely identify the appliance, and therefore is not considered to be secure by the web browser. The user has the option to change the SSL certificate to provide a better level of authentication. This guide describes how to generate a self-signed certificate. If you wish to generate a certificate signing request see the HPE StoreOnce System User Guide. To generate a self-signed certificate 1. Select User Interface SSL Certificate from the Navigator. 2. On the SSL Certificate page, click Modify. 3. Enter the requested information. Field Name State City Organization Organization unit address Country Number of days valid Description Name of the system, in the form of either IP Address, or FQDN State the appliance is located in City the appliance is located in Organization of the certificate requestor Organization unit of the certificate requestor address of the certificate requestor Country the appliance is located in Maximum number of days the certificate will remain valid. Values are 0 to Click Generate. A message is displayed warning the user that the existing certificate will be overwritten. 5. Click OK. A success message is displayed. The certificate is now stored locally on the system. The new SSL certificate will not take effect until the StoreOnce appliance is rebooted. 28 Generating the SSL certificate

29 10 Expanding additional storage NOTE: The HPE StoreOnce 3100 System does not support additional storage. HPE StoreOnce 3500 System The HPE StoreOnce 3500 Series does not support the addition of storage expansion enclosures. It is supplied with 12 disks installed. The StoreOnce 3540 model is supplied with twelve 4 TB disks installed; the StoreOnce 3520 model is supplied with twelve 2 TB disks installed. The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB). If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed and is available for use without any further action. If not factory configured, the license entitlement will be delivered to the user via . To complete configuration of the storage, redeem the license and use the StoreOnce GUI to apply it. The expanded storage is available for use; no further configuration is required. To view license details 1. Click Device Configuration in the Navigator pane. Select License Management. 2. Verify that there is a license for the Capacity Upgrade Kit. 3. If the license is missing, see (page 15) for information about applying licenses. 4. Once the license is applied, the storage is available for use. To view storage status 1. Click Storage in the Navigator pane. Select the Storage Configuration tab. 2. Click Scan for Storage. You will see a storage scan in progress message. The scan can take up to 5 minutes. 3. An Information dialog box will appear that tells you to click Scan for Storage. Click OK. HPE StoreOnce 3500 System 29

30 4. If storage has been pre-configured, the following prompt is displayed. Click OK. 5. The storage expansion configuration will be shown. See the online help for information about the fields on this page. NOTE: If the additional storage has not been pre-configured, there will be details in the Unconfigured Storage section. In the Capacity section there will be a value against the Unlicensed Capacity with a link to Apply License. HPE StoreOnce 5100 System IMPORTANT: Storage expansion with the HPE StoreOnce 5100 System is beyond the scope of this guide. Please refer to the HPE StoreOnce TB Capacity Upgrade Kit Guide supplied with the product for instructions. There are two scenarios: Scenario 1: You have received the HPE StoreOnce 5100 System from the factory pre-configured with additional storage enclosures. This means that it is licensed and expanded ready for use. The pull-out label on the rear of the Capacity Upgrade Kit identifies the server to which it belongs and the sequence in which it should be installed. Scenario 2: You are adding one or more HPE StoreOnce TB Capacity Upgrade Kits to an existing installation. The storage will not be licensed or expanded. 30 Expanding additional storage

31 11 Checking for the latest software It is good practice to verify that the system is running the latest software after installation. NOTE: It is a good idea to enable Remote Event Suppression mode when upgrading firmware and software. When enabled, Remote Event Suppression flags all outbound event messages to let the HP Support team that the system is undergoing some form of maintenance, such as network reconfiguration, that does not require a case to be raised with HP Support. On the StoreOnce GUI select Eventsin the Navigator and go to the Settings tab. Or use the StoreOnce CLI command system enable remoteeventsuppression "reason", as described in the HPE StoreOnce System CLI Reference Guide. To check software version 1. Click on StoreOnce in the Navigator and look at the Software Revision under System Information. 2. Check HPE Support to find out if a later software release is available at support/softwaredepot. 3. Download the software release and follow the instructions in the accompanying Release Notes to install the software. To view and upgrade firmware When subsequently adding storage to an HPE StoreOnce 5100 System, or adding 10 GbE Network or FC cards to an HPE StoreOnce 5100 System or 3500 Series, it I also good practice to check for firmware updates before installing them. 1. Select Firmware from the Device Configuration menu item in the Navigator. 2. Click Scan to perform a check on the currently installed firmware versions for all components associated to the selected node. This will populate the firmware tabs. This may take several minutes to run. NOTE: The scan will fail if a firmware update is already in progress. To check software version 31

32 3. Look for components that have a Recommended Action of either Upgrade or Downgrade. After you have run Scan or Scan All, components will automatically be selected for upgrade or downgrade. NOTE: When the firmware updates are initiated, the backup devices will be taken offline. Before performing this step, check that there are no outstanding backup jobs pending. If there are only one or two, click in the appropriate check box to select them and click Update Selected. If there are many, click Update All. This will attempt to update all components that are in the state where there is an update recommended; it will not try to update components that do not need an update. The Status field will show which components are being updated and which updates have been completed. 4. When all updates are completed, a reboot may be required. NOTE: In some cases, when the firmware update has completed, you will need to perform a cold boot. A pop-up message will appear on your GUI screen after updates are completed if a cold boot is required (a cold reboot is a physical power cycle of the appliance while waiting for 60 seconds before powering the appliance back up). 32 Checking for the latest software

33 12 Configuring Remote Support Remote Support monitors your system and allows the system to proactively contact Hewlett Packard Enterprise if issues arise on the system. General procedure for setting up Remote Support on the StoreOnce Management GUI Remote Support is a standard feature that is enabled and available to all users. If you do not configure Remote Support, you will be prompted to do so every time you log onto the StoreOnce Management GUI. To prevent this, you should go to the Remote Support pages on the StoreOnce Management GUI and either configure it, or select No Support, as appropriate. NOTE: The examples in this section are generic; they are not intended to be product specific, merely to illustrate the overall procedure. For information about using specific GUI pages to configure Remote Support, see the appropriate sections in the HPE StoreOnce System user guide. The sections in the User Guide also contain example screenshots. 1. Go to the Remote Support pages of the StoreOnce Management GUI. 2. Click Modify. Most fields have default values that do not need to be edited. However, you must provide the details for the proxy server that enables internet access for Remote Support. If required for the network environment, check the Enable Authentication box and provide authentication name and password details. Click OK. NOTE: Details for the Enterprise Server (the server that will receive the event messages) are provided by the HPE StoreOnce System and should not be edited. 3. Select Customer Information. Click Modify and enter technical contact details for the customer site. It is important to fill in the information on this page because HPE Support will use it to provide feedback and instructions on resolving any issues. Information is required for all fields marked with an asterisk. 4. Select Entitlement. The system will extract the warranty serial information from the BIOS. Warranty serial number information present in the BIOS cannot be modified. 5. Click Send Test Event on the Remote Support page and use the Events page to verify that the test event was sent. 6. Contact HPE support and ask to verify a remote support event has been received. The HPE Support person will check on the database portal that the event has been received and will also verify that warranty/serial/part numbers are valid and under warranty (or have valid care packs). This completes Remote Support verification. More about warranty details StoreOnce 3100 and 3500 Systems: These systems have a single entry. The warranty serial number covers both the server and the embedded disks. StoreOnce 5100 Systems: These systems have a separate entry for the server, where the warranty serial number covers both the server and the embedded disks. If additional storage enclosures have been installed, there will be a separate entry for each enclosure, and each entry will have a unique warranty serial number. (The warranty product number is identical for each enclosure.) General procedure for setting up Remote Support on the StoreOnce Management GUI 33

34 13 Complete network configuration Assuming you have only configured LAN port 1 (eth0) at this point, you will have a network configuration that contains a single Port Set on a 1GbE network containing one Subnet. This is typically the network connection for the StoreOnce Management Console. You can either edit the configuration or create a new one to cater for the requirements of your networking environment. For example: You may wish to use a bonded Port Set for the StoreOnce Management Console. HPE StoreOnce 3100 System: You may wish to configure the remaining 1GbE ports for dedicated backup and/or replication and StoreOnce Catalyst Copy. HPE StoreOnce 3500 Series and 5100 System: You have the same 1 GbE configuration possibilities as the HPE StoreOnce 3100 System, but you may also have 10GbE Network cards installed. Read this chapter to find out how to use the StoreOnce GUI to add a network configuration. Make sure you understand your hardware and networking environment before creating the configuration. IMPORTANT: For reference information about configuring networks with StoreOnce see More about network configuration (page 52). This provides more details guidelines on VLAN subnets and IPv6 and IPv4 protocols. For information about StoreOnce 10GbE Optional Hardware see Optional PCIe cards (page 49). NOTE: Administrators who have experience of installing and configuring HPE StoreOnce Systems may prefer to use the StoreOnce CLI commands, particularly net set wizard to configure the network for the first time. This is described in the HPE StoreOnce CLI Reference Guide. To add a custom network configuration The following steps provide an overview of the process that is valid for both the StoreOnce GUI and StoreOnce CLI.. 1. Create the configuration (or copy an existing one) and specify the DNS servers, as required. 2. Create the first Port Set and save the configuration. At this point you may decide to set up Subnets for the Port Set, or to continue to set up all required Port Sets before defining Subnets for each Port Set. 3. Create the required Subnets for each Port Set and save the configuration. 4. Validate the configuration. 5. If validation fails, correct errors. If it passes, either activate immediately at the prompt. Or save the configuration and activate subsequently from the Custom Network Configuration List. TIP: If configuring multiple VLANs, or reconfiguring a complex network, it may take several minutes for the configuration to activate. During this time the Current Configuration page will show the previous configuration and will be updated once activation is complete for the new configuration. Step 1: Create new configuration and define DNS servers 1. On the Custom page, click on the New button. 2. Enter a Config Name. The name must be unique; spaces and special characters are not permitted but underscore is allowed. The Config Description is optional. However, it is 34 Complete network configuration

35 good practice to put the configuration name into the description field because the description is copied to the current configuration, when the configuration is activated. 3. Click on the Create button. At this point a new configuration will be opened for you to edit. NOTE: If there is an existing configuration that you wish to use as a template, select it from the Copy Existing drop-down list. 4. As appropriate, select IPv4 or IPv6 for any DNS servers and enter the required addresses in the appropriate format. Click Save. Table 6 Network Configuration IP protocol and DNS fields Field name Name of the configuration Protected Description This reflects the name of the configuration selected in the list. This checkbox is always greyed out for the Current and Factory Default configurations because they cannot be edited. Custom configurations can be edited and the checkbox is active to indicate their protection status. DNS server details: These settings apply across all other settings. Protocol: IPv4 or IPv6 DNS Address 1/2/3 The radio button selected defines the Internet Protocol for the DNS servers. Up to three IPv4 and/or IPv6 DNS addresses may be defined. The format of the address details is as appropriate for the protocol selected. To add a custom network configuration 35

36 Step 2: Create Port Sets 1. On the Port Set bar click Add to create the first Port Set. 2. Enter a name for the Port Set and select the ports to use. Available ports depend upon the model of HPE StoreOnce System and whether ports have already been assigned. Only those ports that are available are active for selection; others are greyed out if they are already in use. Some hardware products support optional PCI-E cards for 10 Gbit Ethernet; these may be 10 Gbit SFP or 10 Gbit Base-T cards. If your system has these cards installed, they are included in the Ports section with the network type clearly indicated. Click on the Show Port Picture link to display a picture of the rear of the model with ports labeled. Table 7 Network Configuration Port Set fields Field name Port Set Name Ports Bond mode Description The name of the Port Set The ports that have been defined for use by the Port Set and their speed. All hardware products have four 1Gbit ports. 10Gbit ports may be available for some hardware products. This depends upon whether the model supports 10Gbit Ethernet and whether 10Gbit SFP and/or 10Gbit Base-T cards have been installed. Any bond mode that has been defined. Bond modes are only appropriate if there is more than one port in the Port Set. 36 Complete network configuration

37 Table 7 Network Configuration Port Set fields (continued) Field name VLAN Tagging Enable Frame size Description This defines whether the Port Set is VLAN enabled or not. This defines the amount of data contained in an Ethernet frame, the default is 1500 bytes. Larger size frames, often referred to as "Jumbo" frames, can improve performance of the Port Set. Use this field to increase or decrease the value, which must be an integer between 1280 and IMPORTANT: Other devices on the network (clients and switches) must also be configured to enable Jumbo frames for transfer of frames larger than 1500 bytes to be possible and to avoid packets fragmenting or dropping. 3. If multiple ports are selected, the Bond Mode selection will be active. If required, check the VLAN Tagging Enable box and click OK. NOTE: VLAN tagging is not supported with Bonding Mode At this point you may choose to define the Subnets for the Port Set or to create additional Port Sets by clicking on Add in the Port set section. For the purposes of this example, we shall continue to Subnet configuration. TIP: It is good practice to Save the network configuration at regular intervals. To add a custom network configuration 37

38 Step 3: Create Subnets 1. Select the Port Set and click Add in the Subnet section. Table 8 Network Configuration New Subnet fields Name Name Protocol IP address Default Subnet Network Mask (IPv4 only) Prefix (IPv6 only) Domain Name VLAN tag Description The name of the Subnet Select IPv4 or IPv6. The IP address for the subnet, in the appropriate format for the protocol selected. When checked, this box indicates that this is the Subnet that contains the default gateway. A default subnet should be provided for both IPv4 and IPv6 networks. The network mask The network prefix in CIDR format The domain name The VLAN tag ID (2 to 4096) 2. Provide the Subnet details listed in Network configuration subnet fields (page 38), and click OK. For IPv4 Subnets, select the IPv4 button and provide the relevant details. For IPv6 Subnets, select the IPv6 button and provide the relevant details. DHCP Subnets may support both IPv4 and IPv6 protocols. 38 Complete network configuration

39 3. Repeat until all the Subnets for the selected Port Set have been defined. Each physical Port Set may be configured with one Subnet that uses the IPv4 protocol and one Subnet that uses the IPv6 protocol. If the Port Set is VLAN enabled, it is possible to add a total of 128 VLAN Subnets. These total values apply across the whole network configuration, not per Port Set. If DHCP is used, one IPv4 and one IPv6 subnet will be consumed. 4. Click Save to save all configuration details. Step 4 and 5: Validation and Activation 1. Click Validate to validate the network configuration. If there are any errors, the error message will guide you to the parts of the configuration that need correcting. Make the necessary changes, save them and click Validate again. 2. If validation is successful, you have two choices. The HPE StoreOnce System Management GUI will prompt you to activate the new configuration immediately. Or you can save it and activate it separately from the Network Configuration Custom page. NOTE: It is not possible to activate a new configuration if storage addition is in progress. To add a custom network configuration 39

40 14 Additional configuration tasks Once you have completed configuration tasks for the HPE StoreOnce System, be sure to save the configuration. Depending upon your backup environment. it may also be necessary to configure the media servers that are backing up to the HPE StoreOnce System. Saving the configuration and keystore (page 40) Running a system confidence check (page 41) Configuring media servers to use StoreOnce Catalyst (page 41) Driver installation (VTL only) (page 42) iscsi Initiator (VTL only) (page 42) Saving the configuration and keystore Saving the configuration It is strongly recommended to save the configuration whenever you make changes to it. The configuration consists of two parts: 1. A set of instructions in the form of a text file, devconfig<timestamp>.txt, for the user to manually restore some of the network and device management configuration settings that cannot be automatically restored. 2. A zip file, devconfig<timestamp>.zip, containing StoreOnce device configuration settings that automatically restore configuration settings that have been created for StoreOnce VTL, NAS, Catalyst, Replication and housekeeping functions. IMPORTANT: If settings in the text file need to be restored, the manual restore should always be carried out before the automatic restore. See the HPE StoreOnce System User Guide for more information about saving and restoring configurations. To save the configuration: 1. Open the putty (or other ssh) application and login to the StoreOnce CLI as an Admin user. Save the configuration using the StoreOnce CLI command: config save devices 2. Using sftp protocol and an application, such as filezilla, copy the following files from /config to your local machine. devconfig_<cluster ID and serial number><date and time>.zip devconfig_<cluster ID and serial number><date and time>.txt Saving the encryption keystore Data at Rest and Data in flight encryption use encryption keys. Encryption keys are written to a key store which should be backed up and saved securely offsite in case the original key store is corrupted. However, be sure to keep only the latest version of the key store. See the HPE StoreOnce System User Guide for more information. The StoreOnce CLI command config save keystore that backs up the key store, also encrypts it, ensuring that it can only be decrypted by the HPE StoreOnce System, should you need to restore it. NOTE: Data at rest and Data in flight encryption are two of three security features that can be applied using the Security license (which must be purchased and applied in the normal way). 40 Additional configuration tasks

41 Running a system confidence check It is good practice to use the StoreOnce CLI command, system confidencechecker at the end of installation to run a self-test report on the HPE StoreOnce System. For the products described in this guide, this will report on any problems with the File System and external network connections. Refer to the HPE StoreOnce System CLI Reference Guide for more information about using this command. system/confidencechecker# runtest all Confidence checks running. Checks will take maximum of 60 seconds. Please wait... ############################################################################### # # # CONFIDENCE REPORT # # # ############################################################################### Report Date: Wed Nov 18 11:55:40 UTC 2015 Product ID: HPE StoreOnce 3540 System Cluster S/N: XXXXXNNNNNNXX Version: Test Type: all ### FILE SYSTEM REPORT ######################################################## File System Check: [RESULT] PASSED ### INTERNAL NETWORK REPORT ################################################### Internal Network Check is supported only on HP StoreOnce multinode products. ### EXTERNAL NETWORK REPORT ################################################### External Network Check: [RESULT] PASSED ### SAS CONFIGURATION REPORT ################################################## Sas Configuration Check is supported only on HP StoreOnce multinode, 5500 and 4900 backup products. ### NOTE ###################################################################### For any warning or error messages in this report, please consult the troubleshooting section in the customer user guide and follow the steps to perform corrective action. ### END ####################################################################### Command Successful Configuring media servers to use StoreOnce Catalyst With HPE Data Protector the StoreOnce deduplication engine is embedded in the HPE Data Protector Media Agent. No additional plug-ins are required. For other backup environments HPE has developed OpenStorage (OST) Plug-ins that create the interface between the backup application and the StoreOnce Catalyst store. HP StoreOnce OpenStorage Plug-ins (OST for NBU 3.1.2): The plug-in is required by Symantec NetBackup (NBU) applications when using StoreOnce Catalyst and is installed on the host media server(s). HP StoreOnce Catalyst plug-in for Oracle recovery manager (RMAN 3.0): This plug-in is required by Oracle Recovery Manager when using StoreOnce Catalyst and is installed on the host media server(s). HP StoreOnce Plug-in for Microsoft SQL Server (SQL 1.1): This is a new plug-in with StoreOnce 3.12 software and later. It provides functionality to backup and restore a database Running a system confidence check 41

42 to different logical devices such as DISK, TAPE, or URL when using StoreOnce Catalyst and is installed on the Windows Server running Microsoft SQL server. HP StoreOnce Catalyst Plug-in for SAP HANA v1.0: This is a new product with StoreOnce 3.12 software and later. The HP StoreOnce Catalyst Plug-in for SAP HANA enables optimized protection for SAP HANA databases. It enables the Database Administrator to backup/restore directly to/from a Catalyst Store on a StoreOnce System. The HP StoreOnce Catalyst Plug-in for SAP HANA must be installed using the SAP HANA operating system user, not the root user. The plug-in includes guided installation and configuration for fast setup. This software is available free with all HPE StoreOnce Systems that are licensed to use StoreOnce Catalyst. The software, including release notes and documentation, can be downloaded from: Search for StoreOnce in the Search Software Depot search box. The search result includes the StoreOnce System Software for all products, VSA evaluation files, and QR images for all hardware platforms, plus a link to StoreOnce Free Software. Click on StoreOnce Free Software to access the Plug-ins listed above. Follow the instructions included in the download to install the plug-ins. Driver installation on client server (optional, VTL only) To create Virtual Tape Devices on the HPE StoreOnce System, two drivers are required on the client server: HP LTO Tape driver: allows your system to recognize the Ultrium tape devices created by the HPE StoreOnce System. Tape drivers can be installed from the HPE website for driver updates at support/hpesc. Search on the Product name and select Download Drivers and Software. Medium changer driver: No additional medium changer driver is required because Microsoft Windows provides a suitable generic driver and all backup applications provide their own changer drivers. NOTE: Certain backup applications require their own drivers for both the tape device and medium changer. For many applications these are installed automatically during the software installation process. If the backup software is already installed, you may need to update manually the drivers after installing the HPE StoreOnce System. After installation, the HPE StoreOnce System does not appear as a device under My Computer and it is not mapped to a drive letter. The host machine requires a backup application to back up and restore data. However, if drivers are installed, the backup system can be viewed as a tape drive (1) and medium changer (2) from the Device Manager. NOTE: For a Fibre Channel StoreOnce system, a new unknown device will be discovered in Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN. No functionality is provided by this device and no driver is required. Note that this device will be replaced by the Catalyst Over Fibre Channel initiator device if CoFC is configured. iscsi Initiator (VTL only) iscsi is a protocol for sending SCSI commands via Ethernet. It defines how SCSI packets are translated to Ethernet packets and connects to the required devices. An iscsi initiator may be hardware or software and should be running on each host. If the host does not have an iscsi initiator, it will not be able to connect to the library configured on the HPE StoreOnce System and will not be able to perform backups. 42 Additional configuration tasks

43 For Linux and UNIX operating systems an iscsi initiator is embedded in the operating system. Please refer to the HPE StoreOnce System Linux and UNIX Configuration Guide for further information. Make sure that you have downloaded the latest operating system patches before you configure your system. For Windows systems the Microsoft iscsi initiator is required to connect to any Virtual Tape Libraries created on the HPE StoreOnce System. The iscsi initiator ships with later versions of Microsoft Windows, but not with Windows 2003 or earlier. So, if required, it must be retrieved from the Microsoft website. NOTE: With some versions of Windows the iscsi initiator service is not started by default. This component must be configured manually by the user to run on startup. Refer to Windows documentation for more details. iscsi Initiator (VTL only) 43

44 15 Hardware overview reference section The HPE StoreOnce System is supplied pre-configured according to the options specified at the time of order. This means that any additional storage and/or Optional Hardware PCIe cards are already installed. They should also be licensed and available for use. Before you start the basic configuration tasks described in this guide verify the hardware installation as follows: Verify what network connections are required for your backup environment. This determines which network ports will be cabled in addition to the initial 1GbE connection to LAN Port 1 described in the Start Here poster. See also More about network configuration (page 52). Verify that any Optional Hardware required for connection to the backup environment is installed and licensed. This chapter contains drawings that identify port and slot locations for connecting to Ethernet networks and Fibre Channel SANs. See also Optional PCIe cards (page 49) Verify what storage is available and that all storage is ready for use. The drawings in this chapter illustrate storage options for each model and any cabling requirements (HPE StoreOnce 5100 System only). See also Expanding storage (page 29) HPE StoreOnce 3100 System The HPE StoreOnce 3100 System comprises a 1U 4 disk server, that provides four 1 GbE ports for connecting to an Ethernet network. It does not support 10 GbE Network or Fibre Channel connection. Figure 3 HPE StoreOnce 3100 System front view Pull out label with serial number 2 USB 3.0 port 3 UID LED 4 NIC status LED 5 Health LED 6 Power on/standby button and system power LED 44 Hardware overview reference section

45 Figure 4 HPE StoreOnce 3100 System rear view Slot 1, RAID controller 2 Slot 2 (not used) 3 Slot 3 (not used) 4 Power supply 2 (optional, must be purchased) 5 Power supply 1 6 Video connector 7 1Gb RJ45 Port 4 8 1Gb RJ45 Port 3 9 1Gb RJ45 Port Gb RJ45 Port 1 (eth0) 11 ilo4 connector 12 Serial connector 13 USB connectors NOTE: The base configuration has a single power supply. HPE StoreOnce 3500 Series Storage expansion The HPE StoreOnce 3500 Series does not support the addition of storage expansion enclosures. It is supplied with 12 disks installed. The StoreOnce 3540 model is supplied with twelve 4 TB disks installed. The StoreOnce 3520 model is supplied with twelve 2 TB disks installed. The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB). If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed. If not factory configured, the license entitlement will be delivered to the user via . IMPORTANT: When increasing storage capacity from 50% to 100%, the only installation and configuration task is to apply the license for the additional capacity, as described in (page 15). Optional hardware The HPE StoreOnce 3500 Series provides four PCIe slots for the addition of StoreOnce 10GbE or 10GbE-T Network Cards or StoreOnce 8Gb Fibre Channel cards. These additional PCIe cards may be pre-installed or supplied in separate boxes. Some cards also require SFP+ transceivers, which will be supplied with the kit. IMPORTANT: Refer to the StoreOnce 10 GbE Network Card and StoreOnce Fibre Channel Card Installation and Configuration Guide for detailed instructions about installing and cabling optional PCIe cards and make sure the correct SFP+ transceivers are fitted, if required. HPE StoreOnce 3500 Series 45

46 Front and rear views Figure 5 HPE StoreOnce 3500 Series front view NIC status LED 2 Health LED 3 Power on/standby button and system power LED 4 UID button LED Figure 6 HPE StoreOnce 3500 Series rear view PS2 PS1 3 6 ilo Slot 1, available for Optional Hardware 2 Slot 2, SAS expander card 3 Slot 3, RAID controller card 4 Slot 4, available for Optional Hardware 5 Slot 5, available for Optional Hardware 6 Slot 6, available for Optional Hardware 7 Optional serial port 8 Power supply 1 (PS1) 9 Power supply 2 (PS2) 10 Video connector 11 1Gb RJ45 Port Gb RJ45 Port Gb RJ45 Port Gb RJ45 Port 1 (eth0) 15 ilo4 connector 16 USB connectors 17 Rear UID LED HPE StoreOnce 5100 System Storage expansion The StoreOnce 5100 System supports capacity expansion. Up to five Capacity Upgrade Kits may be added to the base configuration. These are factory configured and will have a label in the format: JBOD # for <server_warranty_number>. The Capacity Upgrade Kits must be connected to the correct HPE StoreOnce 5100 System in the recommended sequence. If they are not, the HPE StoreOnce 5100 System will not be able to discover the storage and make it available for use. 46 Hardware overview reference section

47 IMPORTANT: Refer to the HPE StoreOnce TB Capacity Upgrade Kit Guide for detailed instructions about installing and configuring Capacity Upgrade Kits both at initial installation and at a later date. Optional hardware The HPE StoreOnce 5100 System provides four PCIe slots for the addition of StoreOnce 10GbE or 10GbE-T Network Cards or StoreOnce 8Gb Fibre Channel cards. These additional PCIe cards may be pre-installed or supplied in separate boxes. Some cards also require SFP+ transceivers, which will be supplied with the kit. IMPORTANT: Refer to the StoreOnce 10 GbE Network Card and StoreOnce Fibre Channel Card Installation and Configuration Guide for detailed instructions about installing and cabling optional PCIe cards and make sure the correct SFP+ transceivers are fitted, if required. Front and rear views Figure 7 HPE StoreOnce 5100 System front view NIC status LED 2 Health LED 3 Power on/standby button and system power LED 4 UID button LED Figure 8 HPE StoreOnce 5100 System rear view PS2 PS1 3 6 ilo Slot 1, available for Optional Hardware 2 Slot 2, SAS expander card 3 Slot 3, RAID controller card 4 Slot 4, available for Optional Hardware 5 Slot 5, available for Optional Hardware 6 Slot 6, available for Optional Hardware 7 Optional serial port 8 OS drive 1 9 OS drive 2 10 Power supply 1 (PS1) 11 Power supply 2 (PS2) 12 Video connector HPE StoreOnce 5100 System 47

48 ilo 4 PS2 13 1Gb RJ45 Port Gb RJ45 Port Gb RJ45 Port Gb RJ45 Port 1 (eth0) 17 ilo4 connector 18 USB connectors 19 Rear UID LED HPE StoreOnce 5100 System with Capacity Expansion IMPORTANT: For ease of installation HPE recommends daisy chaining Capacity Upgrade Kits so that all enclosures are either above or below the head server. The supplied SAS cable supports this configuration. Different length SAS cables (up to a maximum of 2 m) are available, but these must be ordered separately. Figure 9 Cabling showing five Capacity Upgrade Kits below the head server JBOD1 2 JBOD2 3 JBOD3 4 JBOD4 5 JBOD5 6 SAS connector on RAID controller on head unit 7 P1 connector on I/O module (SAS IN from head unit or previous expansion shelf) 8 P2 connector on I/O module (SAS OUT to next expansion shelf) 48 Hardware overview reference section

49 16 Optional PCIe cards StoreOnce software version and later supports the addition of 10GbE Network and/or Fibre Channel PCIe cards as listed in the table below. Table 9 PCIe slot configuration options for HPE StoreOnce Systems Product Name HPE StoreOnce 3100 System HPE StoreOnce 3500 Series HPE StoreOnce 5100 System PCIe slots available for additional cards None Four: slots 1, 4, 5 and 6 Four: slots 1, 4, 5 and 6 Card choices The addition of 10GbE and/or FC cards is not supported 10 GbE SFP or 10 GbE-T Network card 8 Gb Fibre Channel card 10 GbE SFP or 10 GbE-T Network card 8 Gb Fibre Channel card PCIe slot allocation at delivery If you have ordered additional PCIe cards with the base product, the HPE StoreOnce System will have the correct cards installed in the correct PCIe slots, and they will be configured and licensed when the product is supplied. You must insert the SFP transceivers, if required, attach the appropriate cables and connect to the network or FC SAN. IMPORTANT: For detailed information about installing additional PCIe cards after initial delivery, see the HPE StoreOnce 10GbE Network and Fibre Channel Card Installation and Configuration Guide. The following drawing illustrates the rear view of a StoreOnce 3500 or 5100 System. Remember that: The cards installed in each slot are determined by your purchase order, so any illustrations are examples only. The PCIe cards must be installed in the correct slot sequence. For connection to Ethernet, the 10 GbE network cards must be installed, starting with slot 1, in the slot sequence 1, 4, 5, 6. For connection to SAN, the FC cards must be installed, starting with slot 6, in the slot sequence 6, 5, 4, 1. SFP+ transceivers are required with the FC cards and the 10 GbE SFP cards. No additional hardware is required for the 10 GbE Base-T cards. NOTE: The HPE StoreOnce 3100 System does not support the addition of PCIe cards. PCIe slot allocation at delivery 49

50 Figure 10 Rear view of HPE StoreOnce 5100 System, highlighting additional PCIe slots PS2 PS1 3 6 ilo Slot 1 Slot 4 Slot 5 Slot 6 Drawing shows slot populated with 10 GbE card Drawing shows slot populated with 10 GbE card Drawing shows slot populated with FC card Drawing shows slot populated with FC card Port numbering on PCI cards Figure 11 10GbE cards PS2 PS1 3 6 ilo Port 2 on 10 GbE cards Port 1 on 10 GbE cards Figure 12 8Gb FC cards PS2 PS1 3 6 ilo Port 1 on FC cards Port 2 on FC cards 50 Optional PCIe cards

51 Viewing hardware options To view the hardware options that are currently installed, go to Device Configuration and select Optional Hardware. Locate the Fibre Channel Controller Licenses and the Network Controller Licenses sections. In the following example four FC cards have been installed, licensed and validated. NOTE: If adding optional hardware after installation, refer to the HPE StoreOnce 10GbE Network and FC Card Installation and Configuration Guide. Licensing hardware options For information about using the Licensing page to license hardware options, follow the process described in (page 15). Viewing hardware options 51

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