The Government IT Profession: Embedding IT Professionalism in Your Organisation

Transcription

1 Government IT Profession The Government IT Profession: Embedding IT Professionalism in Your Organisation Anne-Marie Grafton Implementation Manager Government IT Profession Team / anne-marie.grafton@cabinet-office.x.gsi.gov.uk

2 Transformational Government Three key transformations 1. Design services around citizens and businesses 2. Move to shared services culture 3. Professionalism in planning, delivery, management, skills and governance

3 Aim Increase the capacity and capability of the public sector to deliver successful technology enabled change by developing the knowledge, skills and experience of the 50,000+ IT professional working in the public sector Recognise a public sector-wide IT Profession up to and including board level and Provide IT Professionals with the opportunity to reach the highest levels of the Public Service

4 How the IT Profession works Creating networks across the public sector Profession-led, not dictating or mandating Supporting your business outcomes Adaptable & scalable not one-size fits all

5 Talent Management Enhancing the leaders of the present Identification Recruitment Movement between organisations Development Performance

6 Our partners in IT professionalism

7 Building the IT Profession Community across the public sector Fire Defence Others Local Government Health Police Central Government

8 Government IT Profession Board Simon Jones (chair) Anne Waldron (chair) Jos Creese Gordon Hextall Chris Chant Ailsa Beaton Neil Moore Mark O Neill Tim Wright Yvonne Gallagher Graham Gornall Denise Plumpton John Taylor Michael Harrington Martin Bellamy Jon Wrennall DfID Government IT Profession Hampshire County Council Connecting for Health DEFRA Metropolitan Police Hampshire Fire and Rescue Service DCMS DCFS MoJ DWP Highways Agency MoD Director, CISD NCL Delivery Management NCL Enterprise Strategy and Architecture Local Government sector Health sector Environment sector Police sector Fire sector Central Government Education sector Justice sector Central Government Transport sector Defence & Security Services sector Assembly Governments CIO NCL Network NCL Network

9 IT Profession Community Space

10 Government IT Profession CIO Toolkit Aims to help kick-start process of embedding IT professionalism Building on experience of organisations across the public sectors Lessons learned: Getting right foundations in place Strategy focused on business outcomes Being sent to CIOs & Heads of IT across public sector Practical tools in Annexes available online

11 Government IT Profession Organisational Healthcheck One-page overview: Initiation Phase Development Phase Maturity & Continuous Development Not one-size-fits-all Also useful for: Evaluating progress on professionalism Setting future strategy

12 Initiation Phase Laying the foundations Commitment from CIO/Head of IT Senior Team on board Implementation manager somebody to make it happen Identify competency leads Agreement on use of SFIA/skills framework HR Involvement Strategy focused on business outcomes Staff awareness & membership

13 Government IT Skills Framework CIO Head of Profession CIO (Board level) Competency Lead /Senior Manager Enterprise Strategy and Architecture Delivery Management Architecture, Information and Innovation Business Change Management Solutions Delivery and Implementation Service Delivery Procurement and Management Support Lead Practitioner Senior Practitioner Practitioner

14 Government IT Skills Framework based on SFIA v3 ARCHITECTURE, INFORMATION AND INNOVATION BUSINESS CHANGE MANAGEMENT SOLUTIONS DELIVERY AND IMPLEMENTATION SERVICE DELIVERY PROCUREMENT AND MANAGEMENT SUPPORT Information strategy Advice and guidance Business and IT strategy and planning Technical strategy and planning Business change management Communications Relationship management Systems development Human factors Installation and integration Education and training Infrastructure management Operation User support Supply management Programme management Quality management Resource management Public Sector SFIA Skill Competency Levels Level Consultancy Technical specialism Innovation Strategic application of information systems Business risk management Enterprise and systems architecture Emerging technology monitoring Software development process improvement Network planning Business process improvement Change implementation planning and management Organisation design and implementation Benefits management Customer training design and delivery Stakeholder relationship management Systems development management Network design Human factors integration Education and training management Procurement Programme management Quality management Safety assessment Asset management Information systems co-ordination Client services management (commercial management) Professional development Resourcing Senior LEVEL 6 Manager Manager / LEVEL 5 Expert Information management Research Information security Information assurance Continuity management Methods and tools Business analysis Business process testing Job design and implementation Data conversion Design and deliver communications Data analysis Systems design Database design Programming/software development Safety engineering Web site specialism Systems testing Systems ergonomics Content creation Non-functional needs analysis (USER needs analysis) Usability evaluation Systems integration Porting/software integration Systems installation/decommissioning Training materials creation and maintenance Education and training delivery Configuration management Change management Capacity management Systems software Security administration Wireless technology administration (SFIA = radio frequency engineering) Availability management Data protection Application support Management and operations Network control and operation Database administration Service level management Network support Problem management Service desk and incident management Supplier relationship management Project management Project office Quality assurance Quality standards Quality review (SFIA = compliance audit) Financial management for IT LEVEL 4 Senior Practitioner LEVEL 3 LEVEL 2 Practitioner LEVEL 1 Information management Communications Programme and project management Associated specialisms Information security Procurement Information assurance

15 Balancing core competencies and technical skills

16 Development Phase Embedding SFIA in recruitment & performance management processes Reviewing organisational design Role profiling Skills assessment Building communities Promoting learning options Structure to keep process moving forward

17 Community-based Skills-building Government IT Academy Academy Training Development through Experience Competency specific: Skills Events e.g. Learning Lunches, training afternoons Knowledge exchanges, networks, libraries Mentoring and mentoring families Communities of interest/practice Local, national, departmental links CIO Leadership Devt Senior Manager modules Competency specific elective modules New Exec Management workshop Competency specific elective modules Foundation Modules Movement between. Home Organisation and. Central Govt Departments or Agencies Wider Public Sector Private Sector

18 Maturity & Continuous Development Continuous professional development culture Feed-in to high level decision-making Relationship with business Taking part in the wider profession Resilience Is everyone involved? Sharing own best practice

19 What s in it for you and for your people? Access to a growing community of IT professionals spanning the entire public sector Recognition: Importance of IT roles Value of existing professional skills Identification of strengths & areas for development Wider development options Clearer career path and wider opportunities Helping individuals to deepen existing professionalism Helping government as a whole to get better return from its investment in skills Sharing best practice & not reinventing the wheel