Software Partner Certification Process

Transcription

1 Software Partner Process User Guide November 2017

2 Objective About this guide This guide is intended to inform and educate about the Software Partner process and provide step-by-step information for users that want to get certified* *NOTE: The former software division of Hewlett Packard Enterprise is now part of Micro Focus. 2 The Micro Focus partner ecosystem now includes former Hewlett Packard Enterprise Software partners. Until Fall of 2018 both partner programs will continue to operate separately as the Micro Focus Partner Program and the Software Partner Program. This document applies to the Software Partner Program Distribution Channel and as such all references to Software contained herein are aligned to the Software Partner Program.

3 What is new in November Access to all Software Partner certification needs via the new Micro Focus Software Partner Community: softwarepartner.microfocus.com Partners now have visibility into overall membership partner type and specializations directly on the Home tab of the new Software Partner Community 3

4 Software Path Sales s (SCs) Validates you have the foundational skills to work with customers in selling Software Products and Solutions Confirms that you understand their value to the business and are able to qualify, propose, negotiate and close deals in your BU speciality Presales Technical s (PTCs) Validates you have the foundational skills to provide technical consulting work with customers in selling Software Products and Solutions Confirms that you understand their value to the business and can provide technical support along the sales process including: Technical Sales presentations, product demonstrations, and customer training Accredited Software Professional (ASP), Accredited Software Expert (ASE), Certified Software Expert (CSE) and beyond Validates you have the skills to provide post sales technical expertise to customers that have purchased Software Products and Solutions Confirms that you understand and have the ability to provide technical support including: Integration, Implementation, deployment and support for the product/solution based on the certification attained Proctored Exams lead to level 4 End-to-End Program across Software portfolio Required to receive credit for the Software Partner Program Provided by Software Enablement - Scope of this User Guide Available for selected products only Accepted for meeting Software Partner Program requirements Provided by Software Education

5 Access the Software partner certification experience step-by-step

6 Software Partner Process Get Software Partner Community access Get Learner ID Access the Foundational and s page Register for your Complete your 6

7 Get Software Partner Community Access Get Software Partner Community access Step 1: Log into the Software Partner Community softwarepartner.microfocus.c om. You can login with the same credentials used on the HPE Partner Ready Portal. Step 2: If you are a new user, select the appropriate "Register as and follow the instructions to complete your registration. Step 3: Once you have submitted your registration the system automatically creates your contact with the basic login license. 7

8 Get Learner ID Get Learner ID Step 4: Once your contact has been created, the system creates a Passport ID and a Learner ID and will send you an with a password set up link so you can establish your Passport password. Step 5: If you already have a Portal log-in and Learner ID you will find the Learner ID on the Home tab of the portal or in the Learning Center under the Me tab 8

9 Access the Foundational and s page Access the Foundational and s page Step 6: After logging into Software Partner Community click on the Knowledge tab, then click on Training & Step 7: From that page click on Access to Sales and Presales Technical s Step 8: Select Partner s on the right to access the Foundational and s page 9

10 Register for Your Example 1: Sales Register for your Please note: If you are not correctly registered via this button you might have to retake the courses for the system to recognize your certification Choose the Business Unit of your choice, e.g. ADM Select the level (for Sales: Level 100) Click on the link to get to the curriculum that corresponds to that certification. IMPORTANT: Register for the curriculum BEFORE you start completing the required modules. 10

11 Register for Your Example 2: Presales Technical Please note: If you are not correctly registered via this button you might have to retake the courses for the system to recognize your certification Register for your Choose the Business Unit of your choice, e.g. ITOM Select the certification level. For Presales Technical : Level 300 Click on the certification of your choice (e.g. PTC- ITSMA 2017) This will get you to the curriculum that corresponds to that certification. IMPORTANT: Register for the curriculum BEFORE you start completing the required modules. 11

12 Complete Your Complete your COMPLETE all required courses and exams in the curriculum 12 IMPORTANT : Click on Complete Registration BEFORE you start completing all required courses and exams in the curriculum You may want to take additional foundational training that is available in the same page at the 100, 200 or 300 levels Once you have finalized all the required modules in the curriculum you will get a complete sign. Once you successfully complete the required curriculum the certification will be awarded to you and you can save or print your certificate

13 Print/save your Certificate Complete your Please note: you are certified once you complete the required modules in a curriculum. If a course is marked as optional you do not need to complete it. In order to print your certificate click print from the top of the page Alternatively you can also go to the Me tab on the main menu in the Learning Center and then click Completed Learning to display a list of all of the courses and curricula that you have successfully completed. You can click the blue Print Certificate button to view and print your certificate of completion. If you want to download the certificate, click the down arrow and select Export Certificate. 13

14 Software Partner Process Summary Get Software Partner Community access Get Learner ID Access the Foundational and s page Register for your Complete your Step 1: Log into the Software Partner Community softwarepartner.microfocus.c om. You can login with the same credentials used on the HPE Partner Ready Portal. Step 2: If you are a new user, select the appropriate "Register as and follow the instructions to complete your registration. Step 3: Once you have submitted your registration the system automatically creates your contact with the basic login license. Step 4: Once your contact has been created, the system creates a Passport ID and a Learner ID and will send you an with a password set up link so you can establish your Passport password. Step 5: If you already have a Portal log-in and Learner ID you will find the Learner ID on the Home tab of the portal or in the Learning Center under the Me tab Step 6: After logging into Software Partner Community click on the Knowledge tab, then click on Training & Step 7: From that page click on Access to Sales and Presales Technical s Step 8: Select Partner s on the right to access the Foundational and s page Choose the BU of your choice Select the certification (Sales level 100) or Presales Technical ( level 300) Choose your certification by clicking on the link to get to the curriculum that corresponds to that certification. IMPORTANT: register and complete registration for the curriculum before you start completing the required modules. Complete all required courses and exams in the curriculum You may want to take additional foundational training available on the same page at the 100, 200 or 300 levels Once you have finalized all the required modules in the curriculum you will get a complete sign. Once you successfully complete the required curriculum the certification will be awarded to you and you can save or print your certificate 14

15 Need Help? - Resources

16 Resources SW Training and page on the Software Partner Community (SPC) FAQ: access via Software Training and page on SPC Access to deeper technical training and certification at the installation and configuration level via Software Education page For enablement related questions to SCs or PTCs please open a case in the Software Partner Community For other questions please reach out to your Regional Partner Program team 16

17 Thank you 17