20341B Core Solutions of Microsoft Exchange Server 2013

Transcription

1 OFFICIAL MICROSOFT LEARNING PRODUCT 20341B Core Solutions of Microsoft Exchange Server 2013

2 ii Core Solutions of Microsoft Exchange Server 2013 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, address, logo, person, place or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft makes no representations and warranties, either expressed, implied, or statutory, regarding these manufacturers or the use of the products with any Microsoft technologies. The inclusion of a manufacturer or product does not imply endorsement of Microsoft of the manufacturer or product. Links may be provided to third party sites. Such sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Microsoft is not responsible for webcasting or any other form of transmission received from any linked site. Microsoft is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of Microsoft of the site or the products contained therein Microsoft Corporation. All rights reserved. Microsoft and the trademarks listed at /Trademarks/EN-US.aspx are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners. Product Number: 20341B Part Number: X Released: 07/2014

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11 Core Solutions of Microsoft Exchange Server 2013 xi

12 xii Core Solutions of Microsoft Exchange Server 2013 Acknowledgments Microsoft Learning wants to acknowledge and thank the following for their contribution toward developing this title. Their effort at various stages in the development has ensured that you have a good classroom experience. Stan Reimer Content Developer Stan Reimer is president of S. R. Technical Services Inc., and he works as a consultant, trainer, and author. Stan has extensive experience consulting on Active Directory and Exchange Server deployments for some of the largest companies in Canada. Stan is the lead author for two Active Directory books for Microsoft Press. For the last ten years, Stan has been writing courseware for Microsoft Learning, specializing in Active Directory and Exchange Server courses. Stan has been a Microsoft Certified Trainer (MCT) for 14 years. Damir Dizdarevic Course Designer/Content Developer Damir Dizdarevic is an MCT, Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Technology Specialist (MCTS), and a Microsoft Certified Information Technology Professional (MCITP). He is a manager and trainer of the Learning Center at Logosoft d.o.o., in Sarajevo, Bosnia and Herzegovina. Damir has more than 17 years of experience on Microsoft platforms and he specializes in Microsoft Windows Server, Exchange Server, security, and virtualization. He has worked as a subject matter expert and author on many Microsoft Official Courses (MOC) courses, mostly on Exchange and Windows Server topics, and has published more than 400 articles in various IT magazines, such as Windows ITPro. He's also a frequent and highly rated speaker on most of Microsoft conferences in South and Eastern Europe. Additionally, he is a Microsoft Most Valuable Professional and a president of MSCommunity user group in Bosnia. His blog about MS technologies can be found at: Siegfried Jagott Content Developer Siegfried Jagott is a Principal Consultant and Team Lead for the Messaging and Collaboration team at Atos Germany. He is an award-winning author of Microsoft Exchange Server 2010 Best Practices (Microsoft Press), and has authored and technically reviewed several Microsoft Official Curriculum (MOC) courses on various topics such as MOC 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1. He has coauthored various books on Windows, Microsoft System Center Virtual Machine Manager, and Exchange, and is a frequent presenter on these topics at international conferences such as IT & Dev Connections Spring 2012 in Las Vegas. Siegfried has planned, designed, and implemented some of the world s largest Windows and Exchange Server infrastructures for international customers. He received an MBA from Open University in England, and has been an MCSE since Vladimir Meloski Content Developer Vladimir is a Microsoft Certified Trainer, an MVP on Exchange Server, and consultant, providing unified communications and infrastructure solutions based on Microsoft Exchange Server, Lync Server, and System Center. Vladimir has 16 years of professional IT experience, and has been involved in Microsoft conferences in Europe and the United States as a speaker, moderator, proctor for hands-on labs, and technical expert. He has also been involved as a subject matter expert and technical reviewer for several Microsoft Official Curriculum courses.

13 Robert Genes Content Developer Core Solutions of Microsoft Exchange Server 2013 Robert Genes is a messaging architect and a Microsoft Certified Master for Exchange Server As the manager of genes messaging solutions he has worked in different Exchange Server projects in south Germany. Robert is specialized in Exchange Server and has more than 10 years of experience. Chris Crandall Tech Reviewer Chris Crandall is the Principal Architect for the Messaging Practice at CB5 Solutions, where he leads, overseas, and manages all engagements related to messaging infrastructure for enterprise customers in each the Public and Private Sector. Chris is a Microsoft Certified Master (MCM), Microsoft Certified Trainer (MCT), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Technology Specialist (MCTS). He is currently writing an Exchange 2013 book as a contributing Subject Matter Expert (SME). Chris served as a SME and mentor in his role as Senior Premier Field Engineer at Microsoft where he served more than 30 enterprise organizations; earning numerous awards for customer satisfaction and performance. Martin Coetzer Subject Matter Expert Martin Coetzer is a Portfolio Architect with the Microsoft Learning experiences team. He is responsible for managing the Office 365, Exchange, Lync, SharePoint, Office and Dynamics certification portfolios. Prior to this Martin was a consultant responsible for architecting and deploying Microsoft technologies at medium to large customers around the world. xiii

14 xiv Core Solutions of Microsoft Exchange Server 2013 Contents Module 1: Deploying and Managing Microsoft Exchange Server 2013 Lesson 1: Exchange Server 2013 Prerequisites and Requirements 1-2 Lesson 2: Exchange Server 2013 Deployment 1-12 Lesson 3: Managing Exchange Server Lab: Deploying and Managing Exchange Server Module 2: Planning and Configuring Mailbox Servers Lesson 1: Overview of the Mailbox Server Role 2-2 Lesson 2: Planning the Mailbox Server Deployment 2-11 Lesson 3: Configuring the Mailbox Servers 2-22 Lab: Configuring Mailbox Servers 2-27 Module 3: Managing Recipient Objects Lesson 1: Managing Exchange Server 2013 Mailboxes 3-2 Lesson 2: Managing Other Exchange Recipients 3-13 Lesson 3: Planning and Implementing Public Folder Mailboxes 3-18 Lesson 4: Managing Address Lists and Policies 3-23 Lab: Managing Recipient Objects 3-30 Module 4: Planning and Deploying Client Access Servers Lesson 1: Planning Client Access Server Deployment 4-2 Lesson 2: Configuring the Client Access Server Role 4-10 Lesson 3: Managing Client Access Services 4-19 Lab: Deploying and Configuring a Client Access Server Role 4-27 Module 5: Planning and Configuring Messaging Client Connectivity Lesson 1: Client Connectivity to the Client Access Server 5-2 Lesson 2: Configuring Outlook Web App 5-9 Lesson 3: Planning and Configuring Mobile Messaging 5-16 Lesson 4: Configuring Secure Internet Access for Client Access Server 5-25 Lab: Planning and Configuring Messaging Client Connectivity 5-34 Module 6: Planning and Implementing High Availability Lesson 1: High Availability on Exchange Server Lesson 2: Configuring Highly Available Mailbox Databases 6-10 Lesson 3: Configuring Highly Available Client Access Servers 6-22 Lab: Implementing High Availability 6-25

15 Core Solutions of Microsoft Exchange Server 2013 Module 7: Planning and Implementing Disaster Recovery Lesson 1: Planning for Disaster Mitigation 7-2 Lesson 2: Planning and Implementing Exchange Server 2013 Backup 7-8 Lesson 3: Planning and Implementing Exchange Server 2013 Recovery 7-13 Lab: Implementing Disaster Recovery for Exchange Server Module 8: Planning and Configuring Message Transport Lesson 1: Overview of Message Transport and Routing 8-2 Lesson 2: Planning and Configuring Message Transport 8-17 Lesson 3: Managing Transport Rules 8-24 Lab: Planning and Configuring Message Transport 8-30 Module 9: Planning and Configuring Message Hygiene Lesson 1: Planning Messaging Security 9-2 Lesson 2: Implementing an Antivirus Solution for Exchange Server Lesson 3: Implementing an Anti-Spam Solution for Exchange Server Lab: Planning and Configuring Message Security 9-26 Module 10: Planning and Configuring Administrative Security and Auditing Lesson 1: Configuring Role-Based Access Control 10-2 Lesson 2: Configuring Audit Logging Lab: Configuring Administrative Security and Auditing Module 11: Monitoring and Troubleshooting Microsoft Exchange Server 2013 Lesson 1: Monitoring Exchange Server Lesson 2: Maintaining Exchange Server Lesson 3: Troubleshooting Exchange Server Lab: Monitoring and Troubleshooting Exchange Server Lab Answer Keys Module 1 Lab: Deploying and Managing Exchange Server 2013 L1-1 Module 2 Lab: Configuring Mailbox Servers L2-7 Module 3 Lab: Managing Recipient Objects L3-15 Module 4 Lab: Deploying and Configuring a Client Access Server Role L4-23 Module 5 Lab: Planning and Configuring Messaging Client Connectivity L5-29 Module 6 Lab: Implementing High Availability L6-39 Module 7 Lab: Implementing Disaster Recovery for Exchange Server 2013 L7-45 xv

16 xvi Core Solutions of Microsoft Exchange Server 2013 Module 8 Lab: Planning and Configuring Message Transport L8-51 Module 9 Lab: Planning and Configuring Message Security L9-57 Module 10 Lab: Configuring Administrative Security and Auditing L10-63 Module 11 Lab: Monitoring and Troubleshooting Exchange Server 2013 L11-69

17 vi About This Course About This Course This section provides a brief description of the course, audience, suggested prerequisites, and course objectives. Course Description This course will provide you with the knowledge and skills to plan, deploy, manage, secure, and support Microsoft Exchange Server This course will teach you how to configure Exchange Server 2013 and supply you with the information you will need to monitor, maintain, and troubleshoot Exchange Server This course will also provide guidelines, best practices, and considerations that will help you optimize performance and minimize errors and security threats in Exchange Server Audience This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server People coming into the course are expected to have at least 3 years of experience working in the IT field typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions. The secondary audience for this course will be candidates that are IT professionals who are looking to take the exam : Core Solutions of Microsoft Exchange Server 2013 as a standalone, or as part of the requirement for the Microsoft Certified Solutions Expert (MCSE) certification. Student Prerequisites This course requires that you meet the following prerequisites: Understanding of TCP/IP and networking concepts. Understanding of Windows Server 2008 or 2012 and AD DS, including planning, designing and deploying. Understanding of security concepts such as authentication and authorization. Working in a team or a virtual team. Working knowledge of Public Key Infrastructure (PKI) technologies Active Directory Certificate Services (AD CS). Working knowledge of Domain Name System (DNS). Course Objectives After completing this course, students will be able to: Perform an Exchange Server 2013 deployment and manage Exchange Server 2013 Plan for a Mailbox server role deployment and configure the Mailbox servers and mailbox databases Manage Exchange Server 2013 recipients Plan Client Access server deployment and configure the Client Access server roles Plan and configure mobile messaging and secure Internet access for Client Access server Configure highly available mailbox databases and Client Access servers Plan and implement Exchange Server 2013 disaster recovery Plan and configure message transport and manage transport rules Plan message hygiene and implement an antivirus and anti-spam solution for Exchange Server 2013

18 Manage Role Based Access Control (RBAC) permissions and split permissions Monitor, maintain, and troubleshoot Exchange Server 2013 Course Outline The course outline is as follows: Module 1, Deploying and Managing Microsoft Exchange Server 2013 Module 2, Planning and Configuring Mailbox Servers Module 3, Managing Recipient Objects Module 4, Planning and Deploying Client Access Servers Module 5, Planning and Configuring Messaging Client Connectivity Module 6, Planning and Implementing High Availability Module 7, Planning and Implementing Disaster Recovery Module 8, Planning and Configuring Message Transport Module 9, Planning and Configuring Message Hygiene Module 10, Planning and Configuring Administrative Security and Auditing Module 11, Monitoring and Troubleshooting Exchange Server 2013

19 viii About This Course Course Materials The following materials are included with your kit: Course Handbook: a succinct classroom learning guide that provides the critical technical information in a crisp, tightly-focused format, which is essential for an effective in-class learning experience. Lessons: guide you through the learning objectives and provide the key points that are critical to the success of the in-class learning experience. Labs: provide a real-world, hands-on platform for you to apply the knowledge and skills learned in the module. Module Reviews and Takeaways: provide on-the-job reference material to boost knowledge and skills retention. Lab Answer Keys: provide step-by-step lab solution guidance. Additional Reading: Course Companion Content on the Site: searchable, easy-tobrowse digital content with integrated premium online resources that supplement the Course Handbook. Modules: include companion content, such as questions and answers, detailed demo steps and additional reading links, for each lesson. Additionally, they include Lab Review questions and answers and Module Reviews and Takeaways sections, which contain the review questions and answers, best practices, common issues and troubleshooting tips with answers, and real-world issues and scenarios with answers. Resources: include well-categorized additional resources that give you immediate access to the most current premium content on TechNet, MSDN, or Microsoft Press. Additional Reading: Student Course files on the Site: includes the Allfiles.exe, a self-extracting executable file that contains all required files for the labs and demonstrations. Course evaluation: at the end of the course, you will have the opportunity to complete an online evaluation to provide feedback on the course, training facility, and instructor. To provide additional comments or feedback on the course, send an to support@mscourseware.com. To inquire about the Microsoft Certification Program, send an to mcphelp@microsoft.com.

20 Virtual Machine Environment This section provides the information for setting up the classroom environment to support the business scenario of the course. Virtual Machine Configuration In this course, you will use Microsoft Hyper-V to perform the labs. Important: At the end of each lab, you must revert the virtual machines to a snapshot. You can find the instructions for this procedure at the end of each lab. The following table shows the role of each virtual machine that is used in this course: Virtual machine 20341B-LON-DC B-LON-DC1-B Role Domain controller running Windows Server 2012 in the Adatum.com domain Domain controller running Windows Server 2012 in the Adatum.com domain (used the for installation lab) 20341B-LON-EX1-B Windows Server 2013 member server for Exchange Server 2013 installation lab 20341B-LON-CAS B-LON-CAS B-LON-MBX B-LON-MBX B-LON-SVR B-LON-TMG 20341B-LON-CL1 Software Configuration Windows Server 2012 server, with Exchange Server 2013 Client Access Server role installed Windows Server 2012 server, with Exchange Server 2013 Client Access Server role installed Windows Server 2012 server, with Exchange Server 2013 Mailbox Server role installed Windows Server 2012 server, with Exchange Server 2013 Mailbox Server role installed Windows Server 2012 server, member of Adatum.com domain Threat Management Gateway server in Adatum.com domain Client computer running Windows 8 and Office 2013 in the Adatum.com domain The following software is installed on each student LUC-CL1 VM: Windows Server 2012 Windows 8 Microsoft Office 2013 Exchange Server 2013, Cumulative Update 1

21 x About This Course Windows Server 2008 R2 and Microsoft Forefront Threat Management Gateway Course Files The files associated with the labs in this course are located in the <install_folder>\labfiles\labxx folder on the student computers. Classroom Setup Each classroom computer will have the same virtual machine configured in the same way. Course Hardware Level To ensure a satisfactory student experience, Microsoft Learning requires a minimum equipment configuration for trainer and student computers in all Microsoft Certified Partner for Learning Solutions (CPLS) classrooms in which Official Microsoft Learning Product courseware is taught. Intel Virtualization Technology (Intel VT) or AMD Virtualization (AMD-V) processor Dual 120 gigabyte (GB) hard disks 7200 RM Serial ATA (SATA) or better. The hard disks should be configured with a separate volume (Drive C: and Drive D:) on each hard disk. 16 GB RAM DVD drive Network adapter Dual Super VGA (SVGA) 17-inch monitors Microsoft Mouse or compatible pointing device Sound card with amplified speakers In addition, the instructor computer must be connected to a projection display device that supports SVGA 1024 x 768 pixels, 16-bit colors.