Abu Dhabi Certification Scheme for Pool Lifeguard Assessment and Surveillance Plan for Pool Lifeguard

Transcription

1 Abu Dhabi Certification Scheme for Pool Lifeguard Assessment and Surveillance Plan for Pool Lifeguard Issue: 1.0 Date: 01/09/2015 Total Number of Pages: 12

2 Table of Contents ABOUT THE ABU DHABI QUALITY AND CONFORMITY COUNCIL 1. FOREWORD 2. REFERENCES 3. CERTIFICATION REQUIREMENTS 4. ASSESSMENT OF APPLICATIONS 5. IDENTIFICATION 6. SURVEILLANCE / AUDIT PROCEDURES 7. PUNITIVE ACTIONS 8. REQUEST FOR APPEAL I. APPENDIX 1: Glossary of Terms Page 2 of 12

3 Amendment Page To ensure that each controlled copy of this ASP contains a complete record of amendments, the Amendment Page is updated and issued with each set of revised/new pages of the document. Details of the procedures for amending this document are given in the foreword section of this document. Amendment Discard Insert No Date Sections Changed Page(s) Issue no Page(s) Issue no Comments 1 01/09/2015 Full document First edition Page 3 of 12

4 About the Abu Dhabi Quality and Conformity Council The Abu Dhabi Quality and Conformity Council (QCC) was established by law No. 3 of 2009, issued by His Highness Sheikh Khalifa Bin Zayed Al Nahyan, President of the UAE and Ruler of Abu Dhabi. QCC is responsible for the development of Abu Dhabi Emirate s Quality Infrastructure, which enables industry and regulators to ensure that products, systems and personnel can be tested and certified to UAE and International Standards. Certified personnel by QCC receive the Certificate of Conformity with the Abu Dhabi Trustmark. The Trustmark of the QCC is designed to communicate that a person or system conforms to various health, safety, performance and environmental standards that are set by Abu Dhabi regulators. 1 FOREWORD The Pool Lifeguard Conformity Scheme was developed through consultation with regulators and industry. It enables individuals and firms offering lifeguarding services to obtain voluntary certification that meet the Abu Dhabi requirements. The scheme has been specified for P. QCC in its capacity as a conformity assessment body will provide third-party conformity assessment to participants and objects. For clarification of terms and definitions, please refer to APPENDIX 2 A Trustmark and license will be granted to persons that achieve certification. The Trustmark may be used in conjunction with reference to the appropriate QCC information to market the services of the object. Certification is dependent on the successful completion of formal testing in accredited centres that fulfil the mentioned requirements (item 4.2). The Certificate of Conformity enables service providers to present evidence of meeting standards as specified for Abu Dhabi's qualifications framework. The Certificate of Conformity indicates that select objects skills meet standards as specified by Abu Dhabi and the UAE. The inspectors of the relevant regulators actively ensure that the integrity of the certificate is maintained through the inspection of work completed by certified objects. Page 4 of 12

5 2 REFERENCES 2.1 UAE Technical Requirements Technical requirements contain information on the skills required of applicants. The knowledge of the applicants must cover the skills stated in the occupational terms referred to below: UAE Technical Requirement Training material/program must be approved by an awarding body that is accredited by the International Life Saving Society (ILS), Royal Life Saving Society (RLSS), Ellis and Associates International Lifeguard Training Program, and equivalent First Aid Requirements HAAD first aid standard Ref: PHR/HRM/FA/0.9 - Issue date: December 2010 Titled: HAAD Standard for First Aid Training %3D&tabid= First Aid course accredited by Dubai Corporation for Ambulance Services (DCAS) 2.2 Codes of Practice Codes of practice are derived from the Abu Dhabi EHSMS and contain specific healthy and safety requirements as stated by the centre. General knowledge of the CoPs is recommended when relevant. The CoPs may be found at: Relevant Codes of Practice CoP 11.0 Safety in Heat CoP 1.0 Hazardous Materials CoP 2.0 Personal Protective Equipment CoP 14.1 Manual Tasks Involving the Handling of People CoP 4.0 First Aid and Medical Treatment CoP 6.0 Emergency Management Requirements CoP 8.0 General Workplace Amenities CoP 45.0 Underwater Activities 3 CERTIFICATION REQUIREMENTS 3.1 General requirements The general requirements are contained in the following QCC documents: Page 5 of 12

6 3.1.1 Terms and conditions for general use of Trustmark Terms and conditions for certification of personnel and licence of the logo 3.2 Test Requirements In order to gain certification, the applicant shall pursue any of the options stated below to participate in an occupational training and examination necessary to complete the assessment plan: International testing centres Testing centres certified by awarding bodies recognized by ADQCC Test material must cover the requirements outlined in section The test report submitted must not be older than 12 months on the day of submission The assessor of the candidates must not be the same person that performed the training Assessor certification must meet the requirements set out in section , or in a course that is equivalent or higher than the course being assessed The centre must have record of audits performed on it by the certifying awarding body Must fulfil the requirements of ISO 9001 or show proof of an effective quality management system UAE testing centres Testing centres certified by awarding bodies recognized by ADQCC Test material must cover the requirements outlined in section The test report submitted must not be older than 12 months on the day of submission The assessor of the candidates must not be the same person that performed the training Assessor certification must meet the requirements set out in sections , or in a course that is equivalent or higher than the course being assessed The centre must have record of audits performed on it by the certifying awarding body Centre must be licensed by KHDA, ACTIVET of the equivalent in other emirates if applicable Page 6 of 12

7 Centre must have a UAE business license if the centre functions in a commercial capacity Must fulfil the requirements of ISO 9001 or show proof of an effective quality management system Independent Test Centres Recognized by ADQCC Centre must be licensed by KHDA, ACTVET of the equivalent in other Emirates if applicable Centre must have a UAE business license if the centre functions in a commercial capacity Must fulfil the requirements of ISO 9001 or show proof of an effective quality management system Test material must cover the requirements outlined in section The test report submitted must not be older than 12 months on the day of submission The assessor of the candidates must not be the same person that performed the training Assessor certification must meet the requirements set out in sections , or in a course that is equivalent or higher than the course being assessed A certified assessment (training & testing) centre, which is recommended by the industry regulator as a primary provider for the assessment material Centre must be licensed by KHDA, ACTVET of the equivalent in other Emirates if applicable Centre must have a UAE business license if the centre functions in a commercial capacity Must fulfil the requirements of ISO 9001 or show proof of an effective quality management system Test material must cover the requirements outlined in section The test report submitted must not be older than 12 months on the day of submission The assessor of the candidates must not be the same person that performed the training Assessor certification must meet the requirements set out in sections , or in a course that is equivalent or higher than the course being assessed 3.3 International Certification International certification bodies certifying lifeguards in Abu Dhabi are exempt from the first aid requirements as stated above Page 7 of 12

8 3.3.1 First aid certification First aid courses must be recognized by the local government body of the international certification centre or follow the state requirements for first aid courses Individual centres will be assessed and the approval of said centres is subject to QCC verification Instructors of first aid must be certified and/or registered as required by the local governments of the certification bodies International centres that function in countries where no regulation exists are subject to the UAE requirements Skills certification Requirements for skills certification are set out in section International certification bodies may choose to apply for the QCC to waive certain requirements Waiver of requirements is subject to QCC approval and QCC has the right to deny or approve waivers for centres individually 3.4 Special Cases If a centre does not have ILS, RLSS, Ellis & Associates recognition or certification by a body that is have ILS, RLSS, Ellis & Associates recognized it may still apply for QCC recognition. Centres that apply for Special Recognition status must submit all documentation to the QCC and are subject to QCC inspection. Special Recognition is granted to centres on QCC discretion, any decision made on these grounds cannot be challenged by the applicant. If an applicant is unsuccessful the applicant may reapply immediately after rejection should the applicant provide evidence of change towards QCC recommendations. 4 ASSESSMENT OF APPLICATIONS The assessment is based on the submitted documents (Individual application, complete test results and identification documents), which are evaluated for compliance to referenced standards as well as consistency, completeness and overall quality. 4.1 Successful certification is dependent on the successful completion of tests that meet the requirements mentioned above. 4.2 Successful completion of tests that adhere to section 4.2 of the scheme is the primary requirement of QCC certification 5 IDENTIFICATION Identification is necessary for the verification of the identities of applicants and to ensure effective service to applicants Page 8 of 12

9 5.1 Within the UAE Each person applying for certification must provide clear and legible copies of government issued Emirates ID 5.2 International applicant An application coming from international centres will only be processed once applicants submit government issued identification. The government issued identification in this case will be a passport copy The certification of international applicants will be tentative pending the submission of Emirates ID 6 SURVEILLANCE / AUDIT PROCEDURES Surveillance is in place to ensure that test centres and individuals comply with the test criteria set out in section 4.2 of this document and the acceptable performance levels. 6.1 General test centres The surveillance and audit requirements listed under this section shall be applied to the test centres or awarding bodies. The validity of a certificate may be required to be demonstrated; this may include the validity of the accreditation of the issuer Continued proof of certification is required for continued QCC acceptance 6.2 Quality Management System (QMS) Audits test centres Proof of continued compliance (certification) is to be presented to QCC when required or 60 days after expiry of the submitted ISO 9001 certification (whichever comes first). 6.3 Individuals Inspection on the performance of individuals will be conducted by the relevant regulatory/security authorities Any incident during the service provided will open the driver to a performance review Driver may be held liable if inadequate performance or carelessness is determined to cause harm to property or person 7 PUNITIVE ACTIONS Punitive actions are taken against centres that break the requirements outlined by the document. 7.1 Declaration of Conformity Breach of the signed declaration of compliance will result in a lifetime ban of said testing centre from all QCC certification schemes present and future Page 9 of 12

10 7.2 Certification requirements Failure to meet the stated requirements will result in failure of application into QCC certification schemes until said requirement is met Failure to renew certification stated in section 4 will result in a temporary block on acceptance until the required certification is once again met 8 REQUEST FOR APPEAL Appeals may be made through direct contact of the QCC in any of the three cases stated below: 8.1 Application rejection If an application is rejected, the reason for rejection will be submitted to the concerned party If the concerned party wishes to object to the rejection, it should contact the QCC with all supporting documentation. The appeal will be reviewed and the rejection may be withdrawn if satisfactory The rejection will be on hold within the 12 month period of the certifications should there be any missing documents. Once the missing documents are submitted, the application will be processed again. If the material is handed in after the 12 months stated period, the application will be rejected and the applicant must re-apply 8.2 Centre recognition rejection A centre may be rejected from the approved centres list if it does not meet the criteria stated in this document The reason for rejection will be made clear to the applying test centre If a centre believes it is wrongfully rejected it may appeal the decision with supporting documents 8.3 Punitive Action A punitive action will only be taken for breaches of the requirements The reason for punitive action will be made clear to the concerned body If a centre believes it has been unfairly punished, it may appeal with supporting documents If the centre corrects the actions that has led to punitive action, it may reapply for approval status with supporting documentation Page 10 of 12

11 I. APPENDIX 1: GLOSSARY OF TERMS (All definitions are derived from ISO and ISO The final three are occupation definitions) 1. Object - a particular material, product, service, installation, process, system, person or body in the context of conformity assessment 2. Body - refers to conformity assessment bodies or accreditation bodies. Otherwise, the term organization is used in its general meaning, as in the ISO 9000 definition 3. Conformity assessment - demonstration that specified requirements relating to a product, process, system, person or body are fulfilled 4. First-party conformity assessment - conformity assessment activity that is performed by the person or organization that provides the object 5. Second-party conformity assessment - conformity assessment activity that is performed by a person or organization that has a user interest in the object 6. Third-party conformity assessment - conformity assessment activity that is performed by a person or body that is independent of the person or organization that provides the object, and of user interests in that object 7. Conformity assessment body - body that performs conformity assessment services (an accreditation body is not a conformity assessment body) 8. Accreditation body - authoritative body that performs accreditation 9. conformity assessment system - rules, procedures and management for carrying out conformity assessment 10. Conformity assessment scheme/program - conformity assessment system related to specified objects of conformity assessment, to which the same specified requirements, specific rules and procedures apply 11. Participant - body that operates under the applicable rules without having the opportunity to take part in the management of the system or scheme 12. Review - verification of the suitability, adequacy and effectiveness of selection and determination activities, and the results of these activities, with regard to fulfilment of specified requirements by an object of conformity assessment 13. Attestation - issue of a statement, based on a decision following review, that fulfilment of specified requirements has been demonstrated. The resulting statement is a statement of conformity, it conveys the assurance that the specified requirements have been fulfilled. Such an assurance does not, of itself, afford contractual or other legal guarantees. 14. Certification - third-party attestation related to products, processes, systems or persons Page 11 of 12

12 15. Accreditation - third-party attestation related to a conformity assessment body conveying formal demonstration of its competence to carry out specific conformity assessment tasks 16. Suspension - temporary invalidation of the statement of conformity for all or part of the specified scope of attestation 17. Withdrawal - revocation cancellation of the statement of conformity 18. Appeal - request by the provider of the object of conformity assessment to the conformity assessment body or accreditation body for reconsideration by that body of a decision it has made relating to that object 19. Equivalence - equivalence of conformity assessment results sufficiency of different conformity assessment results to provide the same level of assurance of conformity with regard to the same specified requirement Page 12 of 12