Nortel Nortel Communication Control Toolkit Rls Download Full Version :

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1 Nortel Nortel Communication Control Toolkit Rls. 6.0 Download Full Version :

2 QUESTION: 44 The Nortel Communication Control Toolkit server has several deployment options. Which deployment will require two Network Interface Cards (NIC) to connect to both the ELAN Subnet and the Nortel Server Subnet (CLAN)? A. Call Center and Self Service B. Knowledge Worker Deployment C. Call Center Deployment D. Self Service Deployment QUESTION: 45 You are upgrading to Nortel Communication Control Toolkit Rls TAPI 3.0 is currently running. To what version of TAPI will you have to upgrade? A. TAPI 3.1 B. TAPI 4.0 C. TAPI 4.1 D. an upgrade in not needed Answer: A QUESTION: 46 Which component is built in Nortel Communication Control Toolkit Rls. 6.0 with the security mechanism between the server and client? A. Contact management framework B. NCCT client application C. Transport layer D. TAPI or IPML Connector Answer: C QUESTION: 47 The Embedded Local Area Network (ELAN Subnet) is a dedicated Ethernet TCP/IP Local Area Network (LAN). The Customer Local Area Network (Nortel Server 15

3 Subnet/CLAN) is the LAN to which corporate services and resources connect. Which is not a rule for configuring the ELAN Subnet and Nortel Server Subnet (CLAN)? A. Configure the ELAN Subnet in a separate subnet from the Nortel Server Subnet. B. The ELAN Subnet MAC address must be added before the Nortel Server Subnet MAC address. C. Configure the ELAN Subnet in the same subnet as the ELNK. D. Configure the ELAN Subnet and Nortel Server Subnet network as either completely separate or integrated using a router. QUESTION: 48 ACDPROXY is a Telephony API (TAPI) Service Provider (SP) service that: A. manages the call center functionality of the Nortel TAPI SP. B. provides the interface between the Nortel TAPI Service Provider and the NCCT for telephony events. C. provides communication control to clients. D. provides the TAPI support for clients using programs that control telephony devices and IP- based voice connections. Answer: A QUESTION: 49 The Nortel Communication Control Toolkit Rls. 6.0 is middleware for web-based client applications. What business applications or functionalities will NCCT support? (Choose three.) A. Succession / Meridian 1 switches B. screen pop utilities C. MLS Meridian Symposium Link D. Desktop applications E. Customer Relation Management, D, E QUESTION: 50 16

4 After bringing up the Symposium TAPI SP for Meridian 1 Configuration window, which tab is not required to enter data? A. Provider tab B. License C. Meridian 1 Host Tab D. Log Style Tab QUESTION: 51 You have completed the Nortel Communication Control Toolkit Rls. 6.0 software installation. Which two method can you use to verify that the installation has completed correctly? (Choose two.) A. Launch the TAPI SP server browser. B. Look in the Windows Event Log for messages that contain the word "error". C. Initiate the Reference Client, place and answer a call. D. Run the Nortel Networks License service from Administrative Tools., C QUESTION: 52 When configuring the TAPI SP, which two steps should be completed prior to using the Text File Translator to import switch information into the TAPI SP database? (Choose two.) A. Capture as a text file a LD 20 - Print TNB, LD 21 Print RDB & LD 23 Print CDN. B. Define AST to resources. C. Define a Trunk Table configuration from the Meridian 1 Host Table. D. Define a TN Table configuration from the Meridian 1 Host Table. Answer: A, B QUESTION: 53 To add and configure addresses you can add them manually or you can automate the process by choosing to import IPML data. In a manual address addition what is the maximum number of addresses (DNs) that can be configured per terminal? 17

5 A. Three B. Four C. One D. Two QUESTION: 54 Nortel Communication Control Toolkit Rls. 6.0 delivers bi-directional configuration of mapped resources. To what does this feature refer? A. Users mapped to a terminal are mapped to a workstation. B. Once a user is mapped to an address, the address does not need to be mapped to the user. C. Address and terminals are linked together. D. If you map a terminal to a user, you do not have to map the terminal address to the user. QUESTION: 55 Communication Control Toolkit Rls. 6.0 supports only Platform Vendor Independence (PVI) servers that meet specific requirements. What is the minimum PVI platform requirements a customer should purchase for stand alone installations? A. Pentium IV Xion CPU, 2.8 GHz, 1 Gbyte of RAM, 20 GB IDE hard drive, one 10/100Mbps NICs. B. XEON 2 GHz CPU, 1 Gbyte of RAM, 40 GB IDE RAID 1 hard drive, one modem. C. Xeon MP CPU, 2.5 GHz, 1 Gbyte of RAM, 20 GB IDE hard drive, one 100Mbps NIC. D. Pentium III CPU, 1.4 GHz, 384 Gbyte of RAM, 20 GB SCSI hard drive, two 100Mbps NICs. Answer: A QUESTION: 56 18

6 When a firewall is between the Nortel Communication Control Toolkit Rls. 6.0 server and the NCCT client, what should be done? A. change the IP address and port number B. ensure that the NCCT TCP port is open C. change the TCP port number only D. ensure that the NCCT TCP default port number is changed QUESTION: 57 A customer will be installing Nortel Communication Control Toolkit Rls. 6.0 where Contact Center server is in place. How many network interface cards are needed to connect to the Nortel Server Subnet (Customer LAN) and what is the rate? A. One 100 Mbps and one 10/100 Mbps Ethernet NIC B. One 100 Mbps Token Ring NIC C. Two 10 Mbps Ethernet NIC D. One 100 Mbps Ethernet NIC QUESTION: 58 What is the only implementation configuration which installs the License Manager on the NCCT Rls. 6.0 server? A. Self Service Contact Center B. Self Service C. Contact Center D. Knowledge Worker 19

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