Administration of Altiris Client Management Suite 7.0 Study Guide

Transcription

1 Administration of Altiris Client Management Suite 7.0 Study Guide The following tables list the Symantec Certification exam objectives for the Administration of Altiris Client Management Suite 7.0 exam and how these objectives align to the Altiris Client Management Suite 7.0 Core Administration 5 day ILT and Altiris Client Management Suite 7.0: Deployment & Imaging 5 day ILT courses. For more information on the Symantec Certification Program, visit: EXAM SECTION 1 Overview and Architecture Describe the technological benefits and components of Altiris Client Management Suite 7.0 including Deployment Solution 6.9 SP1. Describe how to support a complete management environment with Altiris Client Management Server 7.0 and add-ons. Management, Lesson 1: Overview of Client Management Suite 7 Imaging, Lesson 1: Deployment Solution 6.9 Overview Management, Lesson 1: Overview of Client Management Suite 7 EXAM SECTION 2 Installation and Configuration Describe installation prerequisites, minimum system requirements, and installation procedures for Altiris Client Management Suite 7.0 and Deployment Solution 6.9 SP1. Describe installation and configuration procedures for the Altiris Client Management Suite agents and plug-ins. Describe installation and configuration procedures for the Deployment Solutions 6.9 SP1 agents. Imaging, Lesson1: Deployment Solution 6.9 Overview Management, Lesson1: Overview of Client Management Suite 7 Management, Lesson 3: Installing and Configuring Software Management Solution Lesson 1: Installing and Configuring Inventory Solution Altiris Client Management Suite 7.0 Patch Management Lesson 1: Patch Management Solution Overview Lesson 2: Patch Management Configuration Imaging, Lesson 2: Installing and Configuring a Deployment System 1

2 Lesson 4: Deployment Agents Describe the procedures and prerequisites for installing Altiris Deployment Solution automation, including (but not limited to) PXE, embedded, and partition automation (for Deployment Solution 6.9 SP1), and folder automation (for Deployment Solution 7.0). Distinguish between the different methods that are used to populate the Software Catalog. Describe how to configure Patch Management to import files from Microsoft and replicate them in a hierarchy. Describe how to configure Altiris Client Management Suite 7.0 solutions. Imaging, Lesson 5: The Altiris Automation Process Management, Lesson 2: Software Management Framework Lesson 1: Installing and Configuring Inventory Solution Lessons 2: Patch Management Configuration Management, Lesson 1: Overview of Client Management Suite 7 Lesson 3: Installing and Configuring Software Management Solution Lesson 1 Installing and Configuring Inventory Solution Lesson 1: Patch Management Solution Overview Lesson 2: Patch Management Configuration EXAM SECTION 3 Deployment Solution Fundamentals Describe how to use Deployment Solution 6.9 SP1 to Remote Control computers, add computers to the Deployment database, configure and use console security, manage computer SIDs, and use filters and conditions. Explain the process for creating Deployment Solution 6.9 SP1 and Deployment Solution 7.0 Jobs and Tasks, how to use jobs to create and deploy computer images including how to use Initial Deployment, run scripts, install applications, use Deployment tokens, and manage SVS layers. Given a scenario, describe how to use Deployment Solution 6.9 SP1 to edit a computer image file created with the RDeploy or Ghost imaging engines. Imaging, Lesson 3: Installing and Configuring a Deployment System Imaging, Lesson 3: Installing and Configuring a Deployment System Lesson 7: Software Delivery Lesson 8: Migrating Computers with PC Transplant Appendices Imaging, Lesson 6: Creating, Deploying, and Managing Images 2

3 EXAM SECTION 4 Patch Management Describe the basic information flow for Patch Management. Given a scenario, describe how to deploy patches using a schedule. Given a scenario, determine which Patch Management software updates are required by managed computers. Lesson 1: Patch Management Solution Overview Lessons 3: Software Updates and Bulletins Lesson 4: Reporting EXAM SECTION 5 Inventory Solution Describe how to configure and use Altiris Client Management Suite 7.0 to obtain inventory from managed computers including (but not limited to) detailed file inventory scans, software discovery, stand-alone inventories, and creating file or registry baselines. Describe how to configure software inventory and its relationship to software management framework. Given a scenario, describe various methods for validating inventory. Describe how to configure and use Altiris Client Management Suite 7.0 to discover and inventory nonmanaged computers and devices. Given a scenario determine the appropriate methods for metering and managing application usage. Identify the differences between custom inventory and standard inventory tasks. Lesson 4: Using Baselines to Manage Computers Lesson 1: Installing and Configuring Inventory Solution Lesson 5: Using Application Metering to Manage Computers Lesson 5: Using Application Metering to Manage Computers 3

4 EXAM SECTION 6 Software Delivery Explain the benefits of repackaging applications with the Deployment Solution 6.9 SP1 SetupCapture program. Given a scenario, describe the steps to create application installations and deploy them using Deployment Solution 6.9 SP1. Given a scenario, describe the procedure for installing and managing Software Virtualization Solution (SVS) layers (applications) using Deployment Solution 6.9 SP1. Given a scenario, describe the procedure for installing and managing Software Virtualization Solution (SVS) layers (applications) using Altiris Client Management Suite 7.0. Describe the process for creating and delivering a Managed Delivery policy. Describe the components of the software management framework as they relate to software delivery. Given a scenario, determine the appropriate method for software delivery including managed delivery policies, quick delivery tasks, and the software portal. Describe how to use reporting to determine the overall status of software delivery. Imaging, Lesson 7: Software Delivery Imaging, Lesson 7: Software Delivery Imaging, Lesson 7: Software Delivery Management, Lesson 4: Managed Delivery Lesson 6: Different Methods to Deliver Software Management, Lesson 4, Managed Delivery Management, Lesson 2: Software Management Framework Management, Lesson 4: Managed Delivery Lesson 5: Quick Delivery Lesson 6: Different Methods to Deliver Software Lesson 7: User Requests and Reports Management, Lesson 7: User Requests and Reports EXAM SECTION 7 Computer Migration Explain the process for capturing and deploying computer personality packages using Deployment Solution. Given a scenario, describe how to use Deployment Solution to simplify migration of managed computers from one operating system to another. Imaging: Lesson 8: Migrating Computers with PC Transplant Imaging, Lesson 8: Migrating Computers with PC Transplant 4

5 EXAM SECTION 8 Remote Management Solution Given a scenario, describe how to use Altiris Client Management Suite 7.0 to perform remote assistance and systems diagnostics with Real Time System Manager and pcanywhere. pcanyhere User Guide Real-Time System Manager User Guide Obtaining Symantec Certification To become Symantec certified, candidates must pass exam(s) available through Prometric testing centers. To assist in preparation for the certification exams, candidates are strongly encouraged to attend training course(s) available through Symantec, in addition to meeting any necessary prerequisites, on-the-job experience, and study. Be cautioned that attendance in a training course does not guarantee passage of a certification exam. If you have questions about the Symantec Certification Program, send an to Customer_Certifications@Symantec.com. 5

6 About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. For specific country offices and contact numbers, please visit our Web site. Symantec World Headquarters 350 Ellis St. Mountain View, CA USA +1 (650) (800)