Installing Cisco WebEx Social

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1 CHAPTER 2 This chapter describes how to install Cisco WebEx Social. This chapter includes these topics: Before You Begin, page , page 2-1 Before You Begin Before you begin installation, review the following guidelines and requirements: Verify that your current hardware meets the requirements listed in Chapter 1, System Requirements. Set up the NFS server as described in the NFS Requirements and Setup section on page 1-4. Planned your network by referring to the Planning section on page This document makes many references to.ova files. These references are generic, but the information below describes how to know which.ova file pertains to which release: WebExSocial-major_#.minor_#.update_#.release_#.build_#.ova All operating system-level administrative and root passwords must be at least six characters long, and must contain at least one uppercase letter and one numeric character. 3.1 This section describes how to install Cisco WebEx Social release 3.1. To install Cisco WebEx Social, follow these steps: Procedure Step 1 Take these actions to set up the virtual machines for all Cisco WebEx Social roles: a. Obtain the installation image (of the form WebExSocial-3.x.x.xxxxx.xxx.ova) from Cisco. b. Copy the.ova image to a local disk on a Windows machine where VMware vsphere client is installed. 2-1

2 3.1 Chapter 2 Note For faster deployment, run VMware vsphere client from a machine that is on the same network as VMware vsphere server. c. Run the VMware client. d. From the menu options, select File > Deploy OVF Template. e. Using the Browse button, navigate to the path where the.ova file resides and select this file, then, click Next. f. Review the template details and if they are correct, click Next. g. Accept the license agreement and click Next. h. Specify a VM name and location for the deployed template, then click Next. A Configuration drop-down list appears. i. Select the role that you are creating, then click Next. Note You must create the Director VM first and the App Server VMs last. The order in which you create VMs for the other nodes does not matter. Step 2 j. Select the Host/Cluster that will be running the virtual machine, then click Next. k. Select the Resource Pool, if any, then click Next. l. Select the Data Store where the image will be stored, then click Next. m. Select a format in which to store the virtual machine virtual disks, then click Next. The Deployment Settings window opens. n. Select network, then click Next. o. When the Properties window for the OVF template appears, click Next without entering information in any field in this window. p. Check to make sure the settings are correct, then click Finish. The creation of the new virtual machine, depending on its speed and capability, may take as long as 30 minutes. When this process completes, a window appears telling you the process has completed. q. Right-click on each virtual-machine icon and select Edit Settings. Make sure that Memory and CPU are adjusted based on the capability of the physical machine to which the virtual machine belongs. r. Repeat steps i through q for all roles in your Cisco WebEx Social environment. (For a list of roles, see Table 1-1 on page 1-2.) Take these actions to install the Director node virtual machine: a. Power on the virtual machine that you have created for the Director. b. Log in as admin in the VM console. c. Select Network Settings. d. Select Configure eth0 Interface. e. Configure values in the IP Address field, Subnet Mask field, and Gateway field, then press Enter to save your changes. 2-2

3 Chapter Step 3 Step 4 Step 5 Step 6 f. In the Network Settings screen, configure values in the Primary Nameserver field and Hostname field then press Enter to save your changes. The values in the Hostname and Director fields must by fully-qualified domain names. g. Select Apply Configuration. Take these actions to access the Director and create a Unified Access password: a. Access the Director web console by entering the following URL in a supported web browser, where virtual machine IP is the IP address of the virtual machine that contains the Director: The Director window opens. b. Sign in with the following default administrative user credentials. Default credentials work for a fresh installation. User Name admin Password cisco c. When you are prompted for a Unified Access password, enter a password and designate the Cisco WebEx Social components that the password should apply to, then click Save. In the Director, click Configuration in the left panel and in each area of the Configuration window, enter appropriate values for your deployment and click Save. For detailed descriptions of fields in the Director, see the Director chapter in Cisco WebEx Social Administration Guide. Take these actions in the Director: a. Click Topology in the left panel. b. Choose RDBMS Store from the Role drop-down list. c. In the FQDN field, enter the fully qualified domain name of the RDBMS role (for example, abc-rdbms.cisco.com) d. Click the Add button. Deploy the RDBMS Store node using the latest OVA template, then power on this node and take these actions to configure the VM: a. Log in as admin in the VM console. b. Select Network Settings. c. Select the NIC to configure. d. Configure values in the IP Address field, Subnet Mask field, and Gateway field, then press Enter to save your changes. e. In the Network Settings screen, configure values in the Primary Nameserver field, Hostname field, and Director field, then press Enter to save your changes. The values in the Hostname and Director fields must by fully-qualified domain names. f. Select Apply Configuration. 2-3

4 3.1 Chapter 2 Step 7 Take these actions: a. Use SSH to access the Director node or the RDBMS nodes and check the following log files to monitor the progress of the RDBMS Store deployment: On the RDBMS node: /tmp/cr_ecp_db_quad-*.log On the Director node: /opt/logs/date/rdbms_hostname-messages Note It can take up to 30 minutes for the RDBMS node to deploy. Step 8 Step 9 b. Use SSH to access the RDBMS node and make sure that this node is up and running by entering this command: service dbora status In the Director, click Configuration in the left panel and in the Notifier area, configure items as appropriate for your deployment, and then click Save. Take these actions in the Director: a. Click Topology in the left panel. Caution Do not enable any roles at this time. Step 10 Step 11 b. From the Role drop-down list, select a node to add. c. In the FQDN field, enter the fully qualified domain name of the node you are adding. (Do not enter a host name or an IP address in this field.) d. Click Add. e. Repeat steps a through d for each node in your Cisco WebEx Social environment. (For descriptions and requirement for Cisco WebEx Social roles, see Table 1-1 on page 1-2). Take these actions to install all other roles in your Cisco WebEx Social environment (you must repeat these substeps for each node you are deploying): a. Power on the virtual machine that you created for the node. b. Log in as admin in the VM console. c. Select Network Settings. d. Select the NIC to configure. e. Configure values in the IP Address field, Subnet Mask field, and Gateway field, then press Enter to save your changes. f. In the Network Settings screen, configure values in the Primary Nameserver field, Hostname field, and Director field, then press Enter to save your changes. The values in the Hostname and Director fields must by fully-qualified domain names. g. Select Apply Configuration. Installation of nodes usually takes a few minutes, and you will receive a message when it is complete. Take these actions in the Director: a. Click Topology in the left panel. b. Click the Enable button next to each Cache role. 2-4

5 Chapter Step 12 c. Click the Enable button next to one App Server node and wait for the Cisco WebEx Social Welcome page to come up on that node d. Monitor the /opt/cisco/quad/deploy folder on the App Server node that you enabled for all.war files to be consumed. When these files are consumed, continue with this procedure. e. Log in to the App Server that you enabled with the user name and the password test. f. After you successfully log in to the App Server node, click the Enable button next to each App Server role that you have not yet enabled. g. Click the Enable button next to each Worker role. Perform the post-installation steps that the following sections describe: a. Provisioning Cisco WebEx Social to Communicate with the Notifier Server, page 4-1 b. Search Indexing Step, page

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