This publication is printed on fully recyclable paper Sep D100 UG.AW2.indd 1 19/9/08 09:55:22

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1 Published by Hutchison 3G UK Limited, trading as 3. All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher Hutchison 3G UK Limited. A Hutchison Whampoa company. Huawei is the manufacturer of the 3 D100 Router and has provided the information on its features and use set out in this user guide. The contents are believed to be correct at the time of going to press, but any information, products or services mentioned may be modified, supplemented or withdrawn. The provision of any products and services by Hutchison 3G UK Limited using Huawei D100 Router is subject to 3 s customer terms (available at three.co.uk). 3 and related images, logos and names referred to in this publication are trademarks of the Hutchison Whampoa group of companies. This publication is printed on fully recyclable paper Sep D100 UG.AW2.indd 1 19/9/08 09:55:22

2 Huawei D100 Wireless Router User Guide D100 UG.AW2.indd 2 19/9/08 09:55:33

3 No landline. No wires. Turns a 3 dongle into broadband to share D100 UG.AW2.indd 2 19/9/08 09:55:46

4 Plug your 3 USB modem into your router. Just plug your 3 USB modem into your 3 D100 router and you can connect multiple computers to the web in minutes. Find out more about the 3 D100 Router and other services: Visit three.co.uk/mbb Call Customer Services on 500 from your 3 mobile ( from another phone) D100 UG.AW2.indd 3 19/9/08 09:55:52

5 Ready. First, check that: 1 You re running either Windows 2000/XP/Vista for a PC or OS X for a Mac. 2 Your computer meets or exceeds the minimum operating requirements for your operating system. For each of the compatible systems this is: Windows 2000 > 133MHz processor > 64MB Ram > 2GB hard disk space Mac OS X > Intel or PowerPC G4 867MHz processor > 512MB Ram > 9GB hard disk space Windows XP > 233MHz processor > 128MB Ram > 2GB hard disk space 3 Your computer or laptop has a display resolution of at least 800 x You have the log in details and any password needed to install software (business users may need administrator rights ). 5 Finally, if you have anti-virus protection or a firewall, you may need to adjust these or switch them off. Windows Vista Basic > 1GHz processor > 512MB Ram > 20GB hard disk space 3 USB modem USB interface Reset 4 Power on/off Ethernet interface Power interface Signal strength USB modem indicator WLAN indicator Power indicator D100 UG.AW2.indd 4 19/9/08 09:55:55

6 Warning: To avoid interference to the wireless signal, place the router at least one metre away from electrical devices. The D100 router can be placed horizontally or vertically. Placing it higher or near a window can help improve its range. 1 metre D100 UG.AW2.indd 5 19/9/08 09:55:57

7 Get set. Slotting in your SIM 1 Remove the cap on the end of your USB modem. 2 Pull out the SIM card holder. 3 Insert your SIM card into the holder, as shown. 4 Place the SIM card holder (with the fitted SIM) back in your USB modem, as shown This image is an example only, please check the user guide that came with your USB modem for more details. IMPORTANT Please keep the plastic card your SIM came with. It contains your 3 mobile number and SIM number which you ll need later. Your router is only compatible with Huawei Mobile Broadband USB Modems from 3, such as the E220, E160G and E D100 UG.AW2.indd 6 19/9/08 09:56:00

8 Go. Connect your 3 USB modem into the router 1 Simply insert your 3 USB modem into the router, as shown. 2 Insert the power cable into the router and press the power button, as shown. Warning: Use only the compatible power adapter, otherwise the device may be damaged. 1 2 Power On/Off D100 UG.AW2.indd 7 19/9/08 09:56:03

9 Connecting wirelessly to a Windows PC using WLAN 1 From your PC Desktop, click on Start, then Control Panel. If necessary, click Switch to Classic View using the left menu. 2 Click Network Connections then click Wireless Network Connection. 3 Click View Wireless Networks to display the wireless network connections list. 4 Select the SSID (name of the wireless network). This will also be printed on a label attached to your D100 Router. 5 Click Connect. 6 Enter the network key, which is also on your router, and click OK. 7 While your computer connects to your router, the wireless connection icon will be displayed in your PC system tray. This icon will notify you when the connection has been made. NOTE The SSID (name of the wireless network) and the network key (security password for the wireless network) will be displayed on a sticker on your router. If you choose to change them, please keep a note of the changes as you will need this information to connect additional computers. Make a note of your SSID number here: D100 UG.AW2.indd 8 19/9/08 09:56:05

10 Connect to an Apple Mac using WLAN 1 On the Apple Mac, click the AirPort icon on the menu bar then click Turn AirPort On. 2 Click the AirPort icon once again and click on the SSID (name of the wireless network) as shown on the router. 3 Enter the network key (security password for the wireless network) as shown on the router and click OK D100 UG.AW2.indd 9 19/9/08 09:56:08

11 Connecting using a cable. If you don t want to connect wirelessly, you can also connect your computer to your router using an ethernet cable. Connect to a PC using an ethernet cable 1 Simply plug your ethernet cable into your PC, then connect to your router D100 UG.AW2.indd 10 19/9/08 09:56:10

12 Settings. Why you may want to peek into your router settings. The router contains many settings that can be used to change the security level of the wireless connection or even turn off the wireless feature altogether. By turning off the wireless connection it is still possible to connect to the web via the ethernet connection. It is also possible for you to change the login password, to prevent others changing your settings. If you do change the login password, be sure to make a note of it, or you won t be able to get in again. Other settings that can be adjusted include firewall settings. The firewall protects your computer(s) from incoming connections, so take care when adjusting these as opening up ports can make your computer vulnerable to attack. Login to the Router Management Interface 1 Start the internet browser and enter the address in the address bar. 2 Select a user type, enter the password and click Login. Admin: The user type is authorised to view and change the configuration. The default password is admin. User: This user type is authorised to view only the basic status information. The default password is user. 3 To change the Router Management Interface password, on the left menu click Advanced Settings > System > Modify Password. Enter your new password and click Modify D100 UG.AW2.indd 11 19/9/08 09:56:12

13 Login to the Router Management Interface 4 To change the SSID (name of the wireless network), on the left menu click Advanced Settings > WLAN Settings > WLAN Basic Settings. In Name (SSID), enter a new SSID (Name of the wireless network) and click Apply. At this point you will be automatically disconnected from the router. You will then need to re-connect your computer to the wireless network using the new SSID as shown on Page 8 (PC) or Page 9 (Mac). 5 To change the network key, on the left menu click Advanced settings > WLAN Advanced Settings. Select your encryption mode and click Apply. You will then need to re-connect your computer to the wireless network using the new encryption settings as shown on Page 8 (PC) or Page 9 (Mac). NOTE To avoid a configurations conflict, only one user is allowed access to the management page at any one time D100 UG.AW2.indd 12 19/9/08 09:56:15

14 Frequently asked questions. Why is the WLAN (Wireless) speed of my router slower than expected? Check for devices / objects that may be blocking the signal such as other wireless devices (telephones for example), any electrical cabling or large structures in the home like brick walls etc. Try moving the router to combat these issues. How do I change the SSID (network name) of my wireless network? The SSID is the name of the wireless network being broadcast from the router. If you wish to change this please log into the router, then select Advanced Settings > WLAN Settings, > WLAN Basic Settings. Here you will see Name (SSID). Replace this entry with the name that you wish to apply to the router and click Apply. How many PCs can I connect to my broadband router? You can connect one PC via an ethernet cable and multiple users can connect to the D100 router using WLAN. I cannot read any SMS messages sent to my modem. The D100 does not support the text messaging features of the 3 USB modems. To utilise the SMS functions of your USB modem, please connect it directly to your computer. How do I login to Router Management Interface? Open your web browser and in the address bar enter Enter your password to login to the router, there are two account logins to choose from: Admin: This user type is authorised to view and change the configurations. The default password is admin. User: This user type is authorised to view only the basic status information. The default password is user D100 UG.AW2.indd 13 19/9/08 09:56:17

15 How do I change the Encryption mode of my wireless router? The 3 D100 Router supports many configurations for wi-fi security. We do not recommend that you change your router s security settings. If you want to make changes, log in to the Router Management Interface, go to Advanced Settings > WLAN Settings > WLAN Advanced Settings. Here you will also see a brief guide to the types of security configurations available for the router and other options for changing the settings. How do I restore the router back to its factory settings? On the side of the router, there is a reset button. Hold down the reset button for five seconds and the router will be set to the factory settings. Please note, this will change all settings including any modified wi-fi settings back to the factory presets. How do I change my 3 D100 router default login password? Login to the Router Management Interface, go to Advanced Settings > System Modify Password. Your password can be between 1 and 15 characters. Why do I keep getting a Limited or No Connectivity error? This is often caused by entering an incorrect password. Follow the instructions on page 8 and try entering your password again. If you still get this error, try restoring the settings of the router using the instructions above. This can also be caused by turning DHCP off in the router management pages. We recommend resetting the router back to its factory settings if you have done this D100 UG.AW2.indd 14 19/9/08 09:56:19

16 How do I check the signal strength of the 3 network on my router? Login to the Router Management Interface. You will notice five icons in the top right corner of the page. 3UK: the signal indicator for when roaming outside of the UK. SIM: informs you that the modem has detected the SIM card. WLAN: informs you that the wireless LAN function is turned on. 3G or HSDPA: shows that the modem has discovered and connected to the 3 3G or HSDPA network. SIG: shows the strength of the 3 network. One green bar is for a weak signal and five bars for strong. Move your D100 router near to a window to improve signal strength and performance. I have turned off DHCP and still want to connect without resetting my router. How can I do this? We don t recommend you do this. Please reset your router to factory settings. If you do wish to continue, please consult your computer s manual on how to manually configure an IP address for your computer. I have connected my Huawei E160G modem into the router, but I can t read the memory card. It s not possible to read the memory card on this device through the D100 router. To access the contents of the memory card, please connect the memory card to your PC through a card reader. Or connect your dongle, with the memory card in, directly to your computer using a USB port. I forgot my password how can I reset it? To reset your Router Management Interface password, you must reset your router to the factory default settings D100 UG.AW2.indd 15 19/9/08 09:56:21

17 I am connected to the router, but I have no access to the internet. This could be down to the SIM that you have in your modem. If the SIM has a PIN number set, the router will not connect to the Internet until you have entered the PIN number in the management Interface. Log in to the management interface as shown on Page 11 and click on Advanced Settings. Click on PIN Code Management and in the PIN Code field, enter the pin code you have set on the SIM. Click Apply to save the settings. Why does my router always tell me that the modem is non-existent? Only Huawei USB modems are compatible with the D100 router. If you have one of the other 3 branded USB modems (Such as the ZTE MF622), you should return your D100 router to the shop immediately. My usage for the month is much higher than I thought. Why is this? This could be for a number of reasons. Streaming video sites such as YouTube will use very large amounts of data and this may be causing it. It could also be that your computer is automatically downloading updates for your Operating System and for other programs you may have installed. To stop this please make sure that Automatic Updates are set to prompt you to download, instead of automatically downloading all updates. You should check this setting for any security software you may have as well as these often automatically update as well. When I log in to the router, I always get the set up wizard. This will continue to appear when you log in as Admin until you have completed the wizard. If you have already completed this, and it still continues to begin each time you log in, please reset the router to factory settings and try again D100 UG.AW2.indd 16 19/9/08 09:56:23

18 Error codes. Web page not available > Check your SIM is entered correctly. > Check that you are connected to the router correctly. > Enter the SIM PIN in the management interface. > Check that the router is switched on. > Check that there are four lights shining on the router and a solid blue light on the modem. No networks found > Connect to the router using the supplied ethernet cable. > Make sure that you have turned WLAN on in the Management Interface. > Make sure that SSID Broadcast is enabled in the Management Interface. > Reset the router. The SIM card has not been detected or is invalid > Your SIM has not been inserted into the USB modem correctly. > You have not entered the PIN in the management Interface D100 UG.AW2.indd 17 19/9/08 09:56:26

19 Modem non existent > Your USB modem is not compatible with the router. Use a Huawei USB modem only. > Your USB modem is not connected to the router. > Your USB modem is faulty. > Reset the router. Incorrect password > You have entered the wrong password when logging into the Management Interface. The default passwords are admin and user. > Reset the router to factory settings to reset any forgotten passwords D100 UG.AW2.indd 18 19/9/08 09:56:29

20 Usage and safety instructions. General safety > The use of electronic transmitting devices is forbidden on aircraft, at petrol stations and in hospitals. Please observe and obey all warning signs and switch off your 3 D100 router in these conditions. > Operating a portable PC and 3 D100 router may interfere with medical devices like hearing aids and pacemakers. > Be aware of warning signs in places such as oil refineries or chemical factories where there are explosive gases or explosive products being processed. > Store the 3 D100 router out of the reach of children. The 3 D100 router may cause injury if used as a toy or may be damaged by rough play or moisture. Using your 3 D100 router > Only use original accessories supplied by the manufacturer. Using unauthorised accessories may invalidate your warranty. > Avoid using the 3 D100 router near or inside metallic structures or establishments that can emit electromagnetic waves. > The 3 D100 router is not waterproof please keep it dry and store it in a cool place out of direct sunlight. > Handle the 3 D100 router with care. Don t drop, bend, knock or treat harshly to avoid damaging the unit. > There are no user serviceable parts. Dismantling the unit will invalidate the warranty. > Operating temperature range of -10 C to 45 C and humidity 5% to 95% are recommended D100 UG.AW2.indd 19 19/9/08 09:56:31