VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR. VCE Vblock. User Guide

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1 VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR VCE Vblock User Guide

2 TABLE OF CONTENTS 1. Purpose Introduction to the Management Pack How the Management Pack Collects Data Data the Management Pack Collects Inventory Tree (Traversal Spec) Dashboards Widget Overview Vision Overview Dashboard Vision Compute Overview Dashboard Vision Network Overview Dashboard Vision Storage Overview Dashboard Vision Metrics Dashboard Vision Heatmaps Dashboard Vision Inventory Dashboard Vision Alerts Dashboard Vision Alerts Topology Dashboard Alerts and Health Scores Viewing adapter alerts Alerts Health scores Troubleshooting and Support Adapter instance does not test successfully Enabling Detailed Logging Locating the Log Files Supporting metrics on an EMC Symmetrix VMAX Supporting metrics on an EMC VNX Series Metrics Vblock System metrics Compute metrics Network metrics Storage metrics Appendix I: Alerts List...34 NOTE: This document supports the version of each product listed, as well as all subsequent versions, until a new edition replaces it. You can find the most up-to-date technical documentation on the Blue Medora support site at: The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: support@bluemedora.com. 2 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

3 1. Purpose The Blue Medora VMware vrealize Operations (vrops) Management Pack for VCE Vblock User Guide describes the primary features of the Management Pack, including dashboards, alerts, and metrics that allow users to optimize the monitoring of Vblock converged infrastructure system resources from within vrealize Operations. 2. Introduction to the Management Pack The Management Pack discovers and monitors Vblock system hardware components through the VCE Vision Intelligent Operations management software. It collects component metric data, including health, operability, and resource availability. Custom dashboards in VMware vrealize Operations Manager show health scores, operability statuses, and resource availability. This section includes the following topics: How the Management Pack Collects Data Data the Management Pack Collects 2.1 How the Management Pack Collects Data Adapter processes The Adapter uses the following processes to collect metric data from Vblock system components: Describe This process determines the types of resources to import and the set of metrics to collect from each type of resource. This process runs automatically during adapter deployment. Auto-discovery This process identifies Vblock system resources. The Adapter queries the Vblock system and retrieves a list of the monitored components, or resources. After the query is complete, new resources are created in vrealize Operations Manager and metric data is collected. This is the default method for collecting Vblock system resource information. Manual discovery The Adapter can monitor components that are manually discovered and added by users. Use the Resource Discovery option in vrealize Operations Manager to manually add Vblock system resources. Manual discovery can be useful if you wish to only monitor a subset of Vblock system components. Collection interval The Adapter uses System Library to discover and query resources. Adapter resource data collection occurs every five minutes by default. System Library s collection interval is fifteen minutes. Because System Library s collection interval is less frequent than the Adapter s, not every Adapter data collection cycle will have updated metric values. You can set the Adapter collection interval equal to or less frequent than the System Library collection interval. See 5.3 Changing the Adapter collection interval (optional) in the accompanying Installation & Configuration Guide for instructions to change the Adapter collection interval. 3 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

4 2.2 Data the Management Pack Collects The Management Pack can collect performance data, relationships (associations), and events for the following VCE Vblock resources: Table 1: Vblock Resource Kinds ResourceKind Key COMPUTE VBLOCK COMPUTE VBLOCK_MI VBLOCK_COMPUTE VBLOCK_COMPUTE_CHASSIS VBLOCK_FABRIC_INTERCONNECT VBLOCK_PORT VBLOCK_BLADE VBLOCK_FAN_BAY VBLOCK_FAN VBLOCK_POWER_SUPPLY_UNIT STORAGE VBLOCK STORAGE VBLOCK_STORAGE VBLOCK_XSTORAGECONTROLLER VBLOCK_STORAGE_ENGINE VBLOCK_STORAGE_DIRECTOR VBLOCK_STORAGE_VOLUME VBLOCK_STORAGE_CHASSIS VBLOCK_VPLEX VBLOCK_VPLEX_ENCLOSURE VBLOCK_VPLEX_PROCESSOR VBLOCK_DAE VBLOCK_DPE VBLOCK_BRICK VBLOCK_FC_PORT VBLOCK_FAN VBLOCK_POWER_SUPPLY_UNIT NETWORK VBLOCK NETWORK VBLOCK_EXPANSION_MODULE VBLOCK_FABRIC_EXTENDER Name String Vblock Vblock Compute Vblock Management Infrastructure AMP2 Vblock Compute System(UCS) Vblock Compute Chassis Vblock Fabric Interconnect Vblock Ethernet Port Vblock Compute Server Vblock Fan Bay Vblock Fan Vblock Power Supply Unit Vblock Vblock Storage Vblock Storage Array Vblock XtremIO Storage Controller Vblock VMAX Storage Engine Vblock VMAX Storage Director Vblock Storage Volume Vblock Storage Chassis Vblock Vplex Vblock Vplex Enclosure Vblock Vplex Processor Vblock Disk Array Enclosure Vblock Disk Processor Enclosure Vblock XtremIO Brick Vblock Fiber Channel Port Vblock Fan Vblock Power Supply Unit Vblock Vblock Network Vblock Expansion Module Vblock Fabric Extender 4 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

5 ResourceKind Key VBLOCK_SWITCH VBLOCK_GbE_PORT VBLOCK_NETWORK_CHASSIS VBLOCK_POWER_SUPPLY_BAY VBLOCK_POWER_SUPPLY_UNIT VBLOCK_FAN_BAY VBLOCK_FAN VBLOCK_TEMP_SENSOR UNCATEGORIZED VBLOCK_DME VBLOCK_DME_GATEWAY VBLOCK_CSE VBLOCK_CSE_GATEWAY VBLOCK_SPE VBLOCK_OBJECT Name String Vblock Network Switch(Nexus) Vblock Gigabit Ethernet Port Vblock Network Switch Chassis Vblock Power Supply Bay Vblock Power Supply Unit Vblock Fan Bay Vblock Fan Vblock Temperature Sensor Vblock Data Mover Enclosure Vblock Data Mover Enclosure-VG2/VG8 Gateway Vblock Control Station Enclosure Vblock Control Station Enclosure-VG2/VG8 Gateway Vblock Storage Processor Enclosure Vblock Other Component Object 2.3 Inventory Tree (Traversal Spec) The Inventory Tree (Traversal Spec) feature within vrops allows you to easily navigate your VCE Vblock environment. The hierarchical structure implicitly shows relationships among resource kinds and enables quick drill-downs to root-cause issues. Figure 2: Example Inventory Tree This Management Pack contains the following Inventory Trees: Vblock Compute and Chassis Filter Vblock Compute and Fabric Filter Vblock Network and Switch Filter Vblock Storage and Array Filter Vblock Storage and Chassis Filter Vblock Storage and Vplex Filter Figure 1: Available Inventory Trees 5 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

6 3. Dashboards Dashboards are the primary user interface that allow users to monitor Vblock system resources from within vrealize Operations. The following dashboards are added to vrealize Operations Manager when the Adapter is installed: Vision Overview: Environmental overview of Vblock System. Vision Compute Overview: Overview of Vblock Compute Environment. Vision Network Overview: Overview of Vblock Network Environment. Vision Storage Overview: Overview of Vblock Storage System. Vision Metrics: A consolidated view of Vblock System objects metrics. Vision HeatMaps: Displays Vblock System health scores using the HeatMap widget. Vision Inventory: A full inventory of Vblock System objects with associated relationships in a tree format using the Health Tree widget. Vision Alerts: Displays all the operational alerts from Vblock System objects. Vision Alert Topology: Displays the topology (relationship) of an affected object from a selected alert. 3.1 Widget Overview Vision System component dashboards use widgets to show the health of compute, storage, and network components. Dashboard widgets can be connected to multiple Vblock Systems. The Vblock Resources widget shows all Vblock Systems. Vblock Systems selected in the Vision Resources widget are shown in the Health Tree. Components selected in the Health Tree are shown in the Alerts, Metric Selector, and Metric Sparklines widgets Resources Widget The Resources Widget lists all Vblock Systems discovered by all Adapter instances. It is configured to show all components in a Vblock System, such as compute, network, and storage. The widget shows the current health score for all discovered Vblock System component groups. Resource health scores are determined by comparing current metric values to reference values. vrealize Operations Manager determines a metric s reference value by combining values observed over time with predefined hard thresholds. Figure 3: Resources Widget 6 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

7 3.1.2 Alerts Widget The Alerts Widget shows alerts for components selected in the Health Tree. The Alerts Widget also shows alerts for component groups (compute, network, or storage) and their subcomponents. Alerts shown here are also shown in the Alert Summary page and on component icons in the Health Tree. Figure 4: Alerts Widget Metric Selector widget The Metric Selector widget shows available metrics for components selected in the Health Tree. The Metric Selector is not used in the Vblock Main dashboard. Figure 5: Metric Selector Widget 7 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

8 3.1.4 Health Tree Widget The Health Tree Widget shows Vblock System components in three categories: compute, storage, and network. Connected components are shown in a hierarchical manner. Alerts and sparklines are shown for selected components. Health alerts are shown for the Vblock System, compute, storage, and network categories. The Health Tree widget can also show the parent-child relationship between blade servers and active vsphere ESXi hosts. The following screen capture shows the Health Tree server-host view. Figure 6: Health Tree Widget Metric Sparklines Widget The Metric Sparklines Widget shows a line graph of health values over time. The widget shows the values collected for aggregate Vblock System components selected in the Health Tree. Figure 7: Metric Sparklines Widget Heat Map Widget The Heat Map Widget is only used in the Vision HeatMaps dashboard. All components for all Vblock Systems that are monitored by the Adapter are shown in the Heat Map widget. The Heat Map s rectangles represent all components in all monitored Vblock Systems. Components that are not in collection mode are displayed as white squares. Figure 8: Heat Map Widget 8 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

9 3.2 Vision Overview Dashboard The Vision Overview Dashboard provides an overall environment overview of a Vblock system. You can select a Vblock resource from the Environment Overview widget to populate the Object Relationship and Metric Chart widgets with data for that resource. Figure 9: Vision Overview Dashboard 9 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

10 3.3 Vision Compute Overview Dashboard The Vision Compute Overview Dashboard provides an overview of Vblock Compute resources. You can select a compute resource from the Compute Environment Overview widget to populate the Object Relationship and Metric Chart widgets with data for that resource. Figure 10: Vision Compute Overview Dashboard 10 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

11 3.4 Vision Network Overview Dashboard The Vision Network Overview Dashboard provides an overview of Vblock Network resources. You can select a network resource from the Network Environment Overview widget to populate the Object Relationship and Metric Chart widgets with data for that resource. Figure 11: Vision Network Overview Dashboard 11 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

12 3.5 Vision Storage Overview Dashboard The Vision Storage Overview Dashboard provides an overview of Vblock Storage resources. You can select a storage resource from the Storage Environment Overview widget to populate the Object Relationship and Metric Chart widgets with data for that resource. Figure 12: Vision Storage Overview Dashboard 12 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

13 3.6 Vision Metrics Dashboard The Vision Metrics Dashboard shows a consolidated view of Vblock System resource metrics. You can select a resource through the resources widget to display any adapter defined metrics in graph and sparklines form. The metric selector enables you to select and plot to graph and generate metric sparklines for any metrics generated by vrealize Operations Manager. By default the resources are sorted by ascending health score, which provides easy access to the resources with the worst performance. Figure 13: Vision Metrics Dashboard 13 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

14 3.7 Vision Heatmaps Dashboard The Vision HeatMaps dashboard has a single widget that provides an easy way to visualize the health of your Vblock System. The Heat Map widget pulls data from all Adapter instances. By default, the data is grouped first by adapter instance and then by resource kind. Each square represents a single Vblock System resource, is fixed in size, and changes color based on the health score. If you are monitoring multiple Vblock Systems, it can be difficult to clearly view all resources in one Heat Map widget. You can create additional Heat Map dashboards and use them to view different Adapter instances. Refer to the VMware vrealize Operations Manager Getting Started Guide (Custom UI) for instructions on how to create new dashboards. Figure 14: Vision Heatmaps Dashboard 14 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

15 3.8 Vision Inventory Dashboard The Vision Inventory dashboard shows Vblock System resources with their associated parent and child relationships. Selecting a resource in the Resources widget populates the Health Tree widget, and shows the selected resource and its parent and children. The Resources widget shows all Vblock System resources. By default, the Resources widget is sorted so that the Vblock System resource kind appears at the top. This allows you to select a Vblock System and click through its relationship tree from the top level. You can also search for specific resources in the Resources widget and select that resource to populate the Health Tree with that resource and its relationships. Figure 15: Vision Inventory Dashboard 15 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

16 3.9 Vision Alerts Dashboard The Vision Alerts Dashboard shows all of the operational alerts specific to resources that have been discovered by the Adapter instances. Selecting an alert in the Alerts widget displays the resource that generated the alert in the Health Tree. This enables you to quickly identify the location of that resource in the relationship tree. Select the alert for the metrics for that particular resource in the Metrics widget. Figure 16: Vision Alerts Dashboard 16 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

17 3.10 Vision Alerts Topology Dashboard The Vision Alert Topology Dashboard shows all of the operational alerts specific to resources that have been discovered by the Adapter instances. Selecting an alert in the Alert List widget populates the affected object(s) in the Object List widget. From there, you can double-click on the affected object to show the topology view of the object. This enables you to quickly identify the location of that resource in the relationship tree. Figure 17: Vision Alert Topology Dashboard 17 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

18 4. Alerts and Health Scores 4.1 Viewing adapter alerts You can view alerts created by the Adapter or vrealize Operations Manager on the Alerts Summary page Procedure 1. Select the Vision Alerts Dashboard. 2. Double-click an alert to view its Alert Summary page. The Alert Summary page shows reasons, causes, and potential performance problems. 3. Click the resource name to view the Resource Detail page. Figure 18: Alert Summary page 18 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

19 4.2 Alerts The Adapter creates alerts corresponding to events received from System Library and the VCE Vision Compliance Checker. The Adapter can only receive System Library and Compliance Checker events and create alerts for resources that are monitored by vrealize Operations Manager. System Library events originate at the individual resource level. Individual resources are, for example, compute servers or power supply units. System Library events can be unrelated to adapter metrics. Event messages can range from simple informational details about the resource to a possible critical issue. Compliance Checker events relay compliance report results, which include information about Vblock System resources. Compliance Checker events only generate alerts if you subscribe to System Library events when you add an Adapter instance. Event severity and frequency are used to determine whether or not to send a health alert. Alerts have five severity levels: Critical Major Warning Degraded Minor Operable Table 2: Alert Severity Levels, Possible Causes, and Required Actions ALERT LEVEL POSSIBLE CAUSE ACTION REQUIRED CRITICAL MAJOR DEGRADED MINOR OPERABLE A serious or fatal issue detected with a component of the Vblock System. A component could be inoperable or a part may have failed. Any single component in this state causes the state of the entire Vblock System to become critical. There is a major issue with at least one of the major components of the Vblock System. The Vblock System might be at serious risk if another failure is detected on a component of the Vblock System. Assuming nothing is critical, any component in this state results in the Vblock System being declared in a major state. At least one of the Vblock System components is currently detected as degraded. A non-normal issue of some sort has been detected in one of the components of the Vblock System. When any component is in any other state than operable, it will cause at least the minor state to occur. This state can occur only if critical, major, or degraded states are not detected. The Vblock System is working as it should. There are no detected issues with any of the compute, storage, or network components. All components must be operable for the Vblock System to have this state. Immediate attention is required. Attention is seriously advised. Some troubleshooting is recommended. Attention is expected soon. None NOTE: Alerts have types in addition to severity levels. Refer to the vrealize Operations Manager online help for a list of alert types. 19 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

20 4.3 Health scores Health scores are calculated by vrealize Operations Manager. The type of information that each component reports through its interface determines health scores. Each component in a Vblock system reports an operationstatus. System Library creates a calculatedstatus based on the operationstatus and a set of VCE-defined best practices. The calculatedstatus provides an assessment of the impact the operationstatus has on the overall system health. The following table provides descriptions of how compute, network, storage, and management components are monitored to determine health scores. Table 3: Component Health Scores MAJOR COMPONENT SUBCOMPONENTS DESCRIPTION Compute Network Cisco C-Series servers Cisco B-Series servers Fabric Interconnects Catalyst switches Nexus switches Nexus 1000v MDS switches The overall status of each compute server is based on the server s response to adapter queries. A compute server s health is determined by measuring the availability of the responding agent on the server. Ethernet ports, stack ports, fan trays, and power supplies are monitored to determine network health. Storage Management (AMP-2) VNX (unified and block-only) VNXe VMAX (including the optional VNX VG2 Gateway and VNX VG8 Gateway) VPLEX Cisco C-Series servers (including local storage) The status of the array as a whole is reported. For example, some arrays provide an overall health status indicator that the adapter collects regularly and uses as the array s overall status. Vblock System management server. 20 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

21 5. Troubleshooting and Support 5.1 Adapter instance does not test successfully If the Adapter instance cannot connect to the System Library host, then try the following: Check that the System Library FQDN is correct. Check that the System Library credentials are correct. Check the connectivity between the vrealize Operation Manager Collector and the Vblock System Library. 5.2 Enabling Detailed Logging Enable detailed logging if you want to send detailed logs to VCE support to investigate a reported issue, or if you want to debug issues on your own Procedure 1. Under the Object Navigator, select Administration. 2. Select Support. 3. Select the node Collector and click the Configure icon ( ). 4. Set the log level to debug or trace. NOTE: Setting the log level to debug or trace will generate detailed logs for the collector process as well as all the deployed adapters. It will also generate a large volume of logs. 21 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

22 5.2.2 Health status widget shows a score of -1 This means that data collection was turned off or otherwise interrupted. Perform the following tasks to resolve this issue: Verify that the Adapter instance can connect to the System Library Host server. Verify that data collection has not been turned off for that component. 5.3 Locating the Log Files Adapter log files are located on the Support page. Use this procedure to view the collector log and the Adapter logs Procedure 1. Under the Object Navigator, select Administration. 2. Select Support. 3. View the collector log and the Adapter logs. NOTE: For problems related to a server being monitored by the Adapter, check the System Library and JBoss server logs. 22 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

23 5.4 Supporting metrics on an EMC Symmetrix VMAX Use this procedure to gather and monitor Adapter metrics on an EMC Symmetrix VMAX storage array. These steps are necessary only if the storage array is not automatically discovered Starting metric collection 1. Open a remote desktop connection with the virtual machine where ECOM/SMI-S is installed. 2. Go to C:\Program Files\EMC\ECIM\ECOM\bin and run TestSmiProvider.exe. 3. Press enter at each prompt until you reach the localhost prompt. 4. Enter ei at the localhost prompt. Example: (localhost:5988)? ei 5. Enter Class: Symm_BlockStatisticsService at the class prompt. 6. Press enter to continue through the next three prompts. 7. Enter Started for the property to include. Example: ('-' for all, '[empty]' for no properties)? [-]: Started 8. Enter - (hyphen) at the next prompt. 9. Make sure that PROPERTY NAME is set to Started and PROPAGATED is set to true. See the example below: ObjectPath: Symm_BlockStatisticsService.CreationClassName= Symm_ BlockStatisticsService,Name= EMCBlockSta tisticsservice,systemcreationclassname= Symm_ StorageSystem,SystemName= SYMMETRIX <INSTANCE CLASSNAME= Symm_BlockStatisticsService > <PROPERTY NAME= Started CLASSORIGIN= CIM_Service PROPAGATED= true TYPE= boolean > <VALUE>TRUE</VALUE> </PROPERTY> </INSTANCE> If the value for PROPAGATED is true, then BlockStatisticsService is started. If BlockStatisticsService is not started, then use the following procedure to start the service. 23 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

24 5.4.2 Starting BlockStatisticsService 1. Enter im at the localhost prompt. Example: (localhost:5988)? im 2. Enter the following value at the ObjectPath prompt: ObjectPath: Symm_BlockStatisticsService.CreationClassName= Symm_ BlockStatisticsService,Name= EMCBlockSta tisticsservice,systemcreationclassname= Symm_ StorageSystem,SystemName= SYMMETRIX Enter StartService at the Method Name[?]: prompt. Example: Method Name[?]: StartService 4. Enter - (hyphen) at the next prompt. Example: ( - to quit) [?]: - 5. You will see the following output. If the returned value is 0, then the service is started. +++ Testing invokemethod: Symm_BlockStatisticsService.CreationClassName= Symm_B lockstatisticsservice,name= EMCBlockStatisticsService,SystemCreationClassName= Symm_ StorageSystem,SystemName= SYMMETRIX StartService() returned value: 0 OUTPUT : Supporting metrics on an EMC VNX Series Use these procedures to gather and monitor Adapter metrics on an EMC VNX Series storage array. These steps are necessary only if the storage array is not automatically discovered Enabling performance statistics collection 1. Log on to EMC Unisphere. 2. Select System > Monitoring and Alerts > Statistics for Block. 3. In the Settings options, select Performance Data Logging. 4. For the Logging settings: a. Enter 300 for the Real Time Interval in seconds. b. Clear Periodic Archiving. c. Clear Stop Automatically After. 5. Click OK. 24 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

25 5.5.2 Enabling performance statistics on the Unisphere 1. Log on to EMC Unisphere. 2. Select System > System Properties. The System Properties dialog is displayed. 3. Select Statistics Logging in the General tab. 4. Click Apply and then OK Enabling performance statistics collection using the command line interface You can also use EMC Navisphere's command line interface to enable performance statistics collection for the EMC VNX Series storage array. 1. Start NaviSecCLI, the Navisphere Command Line Interface. 2. Enter the following at the command prompt: naviseccli h <hostip> -User <usrname> -Password <passwd> -scope 0 setstats <-on -off> 25 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

26 6. Metrics The Management Pack collects the following metric types: Vblock System Compute Network Storage The collected metrics are described in the tables below. 6.1 Vblock System metrics Vblock System metrics are aggregate measurements that are collected from all Vblock System components. Several metrics show a component s operational status. Possible operational statuses are operable, minor, degraded, major, or critical. All components have a calculated health status. Table 4: Vblock System Metrics COMPONENT ATTRIBUTE DESCRIPTION Aggregate of all Vblock System Components Aggregate of all Vblock System Compute Components Vblock System health and operability Available memory Available raw storage Storage utilization percentage Compute components health and operability Shows overall health and operational status of a Vblock System based on the health of underlying components, as well as the calculated health status. It appears as: VB-# (Vblock) Health: <health score> Total memory available on a Vblock System. This is the sum total of the memory available on all the blade servers in a Vblock System. It appears as: VB-# (Vblock) Health: <health score> <available memory> Summary Available Memory (MB) Total storage capacity available on a Vblock System. This is the sum total of the available storage capacity on all the storage devices in a Vblock System. It appears as: VB-# (Vblock) Health: <health score> <available raw capacity> Summary Available Raw Capacity (MB) Percentage of available storage used by a Vblock System. It appears as: VB-# (Vblock) Health: <score> <storage usage> Summary Storage Utilization (%) Shows the overall health and operational status of Vblock System compute components. It appears as: Vblock Compute (Vblock Compute) Health: <health score> 26 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

27 COMPONENT ATTRIBUTE DESCRIPTION Aggregate of all Vblock System storage components Aggregate of all Vblock System network components Aggregate of all Vblock System management infrastructure components Storage components health and operability Network components health and operability Management infrastructure components health and operability Shows the overall health and operational status of Vblock System storage components. It appears as: Vblock Storage (Vblock Storage) Health: <health score> Summary Calculated Status Summary Operational Status Shows the overall health and operational status of Vblock System network components. It appears as: Vblock Network (Vblock Network) Health: <health score> Shows the overall health and operational status of Vblock System management infrastructure components. It appears as: Vblock Management Infrastructure (AMP2) Health: <health score> 6.2 Compute metrics Compute metrics are collected from rack and blade servers and their components. Several metrics show a component s operational status. Possible operational statuses are operable, minor, degraded, major, or critical. All components have a calculated health status. Table 5: Compute Metrics COMPONENT ATTRIBUTE DESCRIPTION Compute system Chassis Compute system health and operability Chassis health and operability Shows overall health and operational status of each compute system based on the health of underlying components. It appears as: <Vblock ID> (Vblock Compute System (UCS)) Health: <health score> Shows overall health and operational status of a compute chassis. It appears as: sys/chassis-# (Vblock Compute Chassis) Health: <health score> Chassis Chassis fan bay health and operability Shows overall health and operational status of compute chassis fan bays. It appears as: sys/chassis-#/fan-module-#-# (Vblock Fan Bay) Health: <health score> 27 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

28 COMPONENT ATTRIBUTE DESCRIPTION Chassis Chassis Fabric Extender Fabric Interconnect Fabric Interconnect Fabric Interconnect Chassis fan health and operability Chassis power supply unit health and operability Fabric extender health and operability Fabric interconnect health and operability Fabric interconnect power supply health and operability Fabric interconnect fan health and operability Reports the operational status of each fan in a fan bay. It appears as: sys/chassis-#/fan-module-#-#/fan-# (Vblock Fan) Health: <health score> Shows the operability of chassis power supply units. It appears as: sys/chassis-#/psu-# (Vblock Power Supply Unit) Health: <health score> Shows operational and health status for each of the fabric extenders on each blade server chassis. It appears as: sys/chassis-#/slot-# (Vblock Fabric Extender) Health: <health score> Shows the operational status and overall health of each of the Fabric Interconnects in a Vblock System. The metric display in the dashboard uniquely identifies components of the same type if there are multiples of them in a Vblock System. It appears as: sys/switch-# (Vblock Fabric Interconnect) Health: <health score> Shows the operational status of the Cisco UCS Fabric Interconnect power supplies. The status is shown in the compute dashboard as: sys/switch-#/psu-# (Vblock Power Supply Unit) Health: <health score> Shows the operational status of the Cisco UCS Fabric Interconnect fans. The status is shown in the compute dashboard as: sys/switch-#/fan-# (Vblock Fan) Health: <health score> Blade server Blade server health and operability Shows the operational status and overall health of each of the blade servers in a Vblock System. The metric display in the dashboard uniquely identifies components of the same type if there are multiples of them in a Vblock System. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <health score> 28 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

29 COMPONENT ATTRIBUTE DESCRIPTION Blade server Blade server Blade server Blade server temperature Blade server thermal sensor status Blade server available memory Shows the temperature of a blade server in degrees Celsius. The metric display in the dashboard uniquely identifies components of the same type if there are multiples of them in a Vblock System. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <health score> <temperature> Summary Temperature (C) Tells users if a blade server s thermal environment is within safe operating range. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <health score> <status> Summary Thermal Status Shows a blade server s available, unused memory in megabytes. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <health score> <available memory> Memory Available Memory (MB) The following metrics require that vsphere ESXi is running on the blade server. Otherwise, no metric data is collected. Blade server Blade server memory utilization Shows the percentage of memory used by a blade server. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <score> <used memory> Memory Memory Utilization (%) Blade server Blade server Blade server Blade server Blade server memory usage Blade server CPU usage Blade server storage allocation Blade server storage usage Shows the amount of used memory in megabytes. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <score> <used memory> Memory Utilized Memory (MB) Shows the measurement of CPU cycle utilization over time. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <score> <CPU usage> CPU CPU Usage (%) Shows the total storage amount, in megabytes, allocated to a blade server. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <score> <allocated storage> Storage Allocated Storage (MB) Shows the percentage of storage space used by a blade server. It appears as: sys/chassis-#/blade-# (Vblock Compute Server) Health: <score> <storage usage> Storage Storage Utilization (%) 29 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

30 6.3 Network metrics Network metrics are collected from Vblock System network switches and their associated hardware. Several metrics show a component s operational status. Possible operational statuses are operable, minor, degraded, major, or critical. All components have a calculated health status. No metric data is collected for fibre channel or ethernet ports when their administrative status is down. Table 6: Network Metrics COMPONENT ATTRIBUTE DESCRIPTION Network Switch Network switch chassis Fibre Channel port Fibre Channel port Gigabit ethernet port Gigabit ehternet port Network switch health and operability Network switch chassis health and operability Fibre Channel port health and operability Fibre Channel port administrative state Gigabit ethernet port health and operability Gigabit ethernet port administrative state Shows the overall health and operational status of each network switch. It appears as: <network switch ID> (Vblock Network Switch) Health: <health score> Shows the overall health and operational status of each network switch chassis. It appears as: <network switch chassis ID> (Vblock Network Switch Chassis) Health: <healthscore> Shows the overall health and operational status of a Fibre Channel port in a network switch. Fibre Channel ports in maintenance mode have no health score. It appears as: Supervisor-# Port-# (Vblock Fiber Channel Port) Health: <score> Shows whether or not a Fibre Channel port can communicate with other networkdevices. Fibre Channel ports in maintenance mode have no administrative state. The two possible administrative states are up and down. It appears as: Supervisor-# Port-# (Vblock Fiber Channel Port) Health: <score> <status> Summary Administrative Status Shows the overall health and operational status of a gigabit ethernet port in a network switch. It appears as: <gigabit ethernet port ID> (Vblock Gigabit Ethernet Port) Health: <health score> Shows whether or not a gigabit ethernet port can communicate with other network devices. The two possible administrative states are up and down. It appears as: <gigabit ethernet port ID> (Vblock Gigabit Ethernet Port) Health: <health score> <status> Summary Administrative Status 30 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

31 COMPONENT ATTRIBUTE DESCRIPTION Network switch power supply bay Network switch power supply unit Network switch fan bay Network switch fan Network switch temperature sensor Network switch expansion module Network switch power supply bay health and operability Network switch power supply unit health and operability Network switch fan bay health and operability Network switch fan health and operability Network switch thermal sensor health and operability Network switch expansion module health and operability Shows the operability of a network switch s power supply bay. It appears as: Switch # - Power Supply Container (Vblock Power Supply Bay) Health: <health score> Shows the operability of a network switch s power supply unit. It appears as: Switch # - Power Supply # (Vblock Power Supply Unit) Health: <health score> Shows overall health and operational status of network switch fan bays. It appears as: Switch # - Fan Container (Vblock Fan Bay) Health: <health score> Shows overall health and operational status of network switch fans. It appears as: Switch # - Fan # (Vblock Fan) Health: <health score> Shows Overall health and operational status of network switch thermal sensors. It appears as: Switch # - <sensor ID> - Sensor # (Vblock Temperature Sensor) Health: <health score> Shows overall health and operational status of network switch expansion modules. It appears as: <expansion module ID> (Vblock Expansion Module) Health: <health score> 31 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

32 6.4 Storage metrics Storage metrics are collected from storage device arrays. Several metrics show a component s operational status. Possible operational statuses are operable, minor, degraded, major, or critical. All components have a calculated health status. Table 7: Storage Metrics COMPONENT ATTRIBUTE DESCRIPTION Storage Array Storage Array Storage Volume Data Mover Disk Array Disk Array Disk Processor Disk Processor Storage array health and operability Storage array available raw capacity Storage volume IOPS Data mover health and operability Disk array health and operability Disk array power supply unit health and operability Disk processor health and operability Disk processor power supply unit health and operability Shows the operational status of each storage array in a Vblock System. It appears as: <storage array ID> (Vblock Storage Array) Health: <health score> Shows a storage array s available raw capacity in megabytes. It appears as: <storage array ID> (Vblock Storage Array) Health: <health score> <available capacity> Summary Available Raw Capacity (MB) Shows the total number of input and output operations. It appears as: <storage volume ID> (Vblock Storage Volume) Health: <health score> <number of operations> Summary Total IOPS Shows the operable status of the data mover. It appears as: <data mover ID> (Vblock Data Mover Enclosure) Health: <health score> Shows the operable status of the disk array. It appears as: <disk array ID> (Vblock Disk Array Enclosure) Health: <health score> Shows the operable status of a disk array s power supply. It appears as: <array power supply ID> (Vblock Power Supply Unit) Health: <health score> Shows the disk processor s operable status. It appears as: <processor ID> (Vblock Disk Processor Enclosure) Health: <health score> Shows the disk processor power supply s operable status. It appears as: <processor power supply ID> (Vblock Power Supply Unit) Health: <health score> 32 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

33 COMPONENT ATTRIBUTE DESCRIPTION Control Station Control station health and operability Shows the control station s operable status. It appears as: <control station ID> (Vblock Control Station Enclosure) Health: <health score> 33 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

34 7. Appendix I: Alerts List The Management Pack creates alerts based on various symptoms that it detects in the environment. See the table below for details regarding each alert. Table 8: Management Pack Alerts NAME DESCRIPTION Vblock Critical CRITICAL: Vblock Critical Vblock Inoperable CRITICAL: Vblock Inoperable Vblock Unknown WARNING: Vblock Unknown Vblock Down CRITICAL: Vblock Down Vblock Degraded IMMEDIATE: Vblock Degraded Vblock Major IMMEDIATE: Vblock Major Vblock Minor WARNING: Vblock Minor Vblock_mi Critical CRITICAL: Vblock_mi Critical Vblock_mi Inoperable CRITICAL: Vblock_mi Inoperable Vblock_mi Unknown WARNING: Vblock_mi Unknown Vblock_mi Down CRITICAL: Vblock_mi Down Vblock_mi Degraded IMMEDIATE: Vblock_mi Degraded Vblock_mi Major IMMEDIATE: Vblock_mi Major Vblock_mi Minor WARNING: Vblock_mi Minor Compute Critical CRITICAL: Compute Critical Compute Inoperable CRITICAL: Compute Inoperable Compute Unknown WARNING: Compute Unknown Compute Down CRITICAL: Compute Down Compute Degraded IMMEDIATE: Compute Degraded Compute Major IMMEDIATE: Compute Major Compute Minor WARNING: Compute Minor Vblock_compute_chassis Critical Vblock_compute_chassis Inoperable Vblock_compute_chassis Unknown Vblock_compute_chassis Down Vblock_compute_chassis Degraded Vblock_compute_chassis Major Vblock_compute_chassis Minor CRITICAL: Vblock_compute_chassis Critical CRITICAL: Vblock_compute_chassis Inoperable WARNING: Vblock_compute_chassis Unknown CRITICAL: Vblock_compute_chassis Down IMMEDIATE: Vblock_compute_chassis Degraded IMMEDIATE: Vblock_compute_chassis Major WARNING: Vblock_compute_chassis Minor 34 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

35 NAME DESCRIPTION Vblock_blade Critical CRITICAL: Vblock_blade Critical Vblock_blade Inoperable CRITICAL: Vblock_blade Inoperable Vblock_blade Unknown WARNING: Vblock_blade Unknown Vblock_blade Down CRITICAL: Vblock_blade Down Vblock_blade Degraded IMMEDIATE: Vblock_blade Degraded Vblock_blade Major IMMEDIATE: Vblock_blade Major Vblock_blade Minor WARNING: Vblock_blade Minor Vblock_compute Critical CRITICAL: Vblock_compute Critical Vblock_compute Inoperable CRITICAL: Vblock_compute Inoperable Vblock_compute Unknown WARNING: Vblock_compute Unknown Vblock_compute Down CRITICAL: Vblock_compute Down Vblock_compute Degraded IMMEDIATE: Vblock_compute Degraded Vblock_compute Major IMMEDIATE: Vblock_compute Major Vblock_compute Minor WARNING: Vblock_compute Minor Vblock_cse Critical CRITICAL: Vblock_cse Critical Vblock_cse Inoperable CRITICAL: Vblock_cse Inoperable Vblock_cse Unknown WARNING: Vblock_cse Unknown Vblock_cse Down CRITICAL: Vblock_cse Down Vblock_cse Degraded IMMEDIATE: Vblock_cse Degraded Vblock_cse Major IMMEDIATE: Vblock_cse Major Vblock_cse Minor WARNING: Vblock_cse Minor Vblock_dae Critical CRITICAL: Vblock_dae Critical Vblock_dae Inoperable CRITICAL: Vblock_dae Inoperable Vblock_dae Unknown WARNING: Vblock_dae Unknown Vblock_dae Down CRITICAL: Vblock_dae Down Vblock_dae Degraded IMMEDIATE: Vblock_dae Degraded Vblock_dae Major IMMEDIATE: Vblock_dae Major Vblock_dae Minor WARNING: Vblock_dae Minor Vblock_dme Critical CRITICAL: Vblock_dme Critical Vblock_dme Inoperable CRITICAL: Vblock_dme Inoperable Vblock_dme Unknown WARNING: Vblock_dme Unknown Vblock_dme Down CRITICAL: Vblock_dme Down Vblock_dme Degraded IMMEDIATE: Vblock_dme Degraded Vblock_dme Major IMMEDIATE: Vblock_dme Major Vblock_dme Minor WARNING: Vblock_dme Minor Vblock_dpe Critical CRITICAL: Vblock_dpe Critical Vblock_dpe Inoperable CRITICAL: Vblock_dpe Inoperable 35 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

36 NAME DESCRIPTION Vblock_dpe Unknown WARNING: Vblock_dpe Unknown Vblock_dpe Down CRITICAL: Vblock_dpe Down Vblock_dpe Degraded IMMEDIATE: Vblock_dpe Degraded Vblock_dpe Major IMMEDIATE: Vblock_dpe Major Vblock_dpe Minor WARNING: Vblock_dpe Minor Vblock_storage_engine Critical CRITICAL: Vblock_storage_engine Critical Vblock_storage_engine Inoperable Vblock_storage_engine Unknown CRITICAL: Vblock_storage_engine Inoperable WARNING: Vblock_storage_engine Unknown Vblock_storage_engine Down CRITICAL: Vblock_storage_engine Down Vblock_storage_engine Degraded IMMEDIATE: Vblock_storage_engine Degraded Vblock_storage_engine Major IMMEDIATE: Vblock_storage_engine Major Vblock_storage_engine Minor WARNING: Vblock_storage_engine Minor Vblock_storage_director Critical Vblock_storage_director Inoperable Vblock_storage_director Unknown CRITICAL: Vblock_storage_director Critical CRITICAL: Vblock_storage_director Inoperable WARNING: Vblock_storage_director Unknown Vblock_storage_director Down CRITICAL: Vblock_storage_director Down Vblock_storage_director Degraded IMMEDIATE: Vblock_storage_director Degraded Vblock_storage_director Major IMMEDIATE: Vblock_storage_director Major Vblock_storage_director Minor WARNING: Vblock_storage_director Minor Vblock_brick Critical CRITICAL: Vblock_brick Critical Vblock_brick Inoperable CRITICAL: Vblock_brick Inoperable Vblock_brick Unknown WARNING: Vblock_brick Unknown Vblock_brick Down CRITICAL: Vblock_brick Down Vblock_brick Degraded IMMEDIATE: Vblock_brick Degraded Vblock_brick Major IMMEDIATE: Vblock_brick Major Vblock_brick Minor WARNING: Vblock_brick Minor Vblock_xstoragecontroller Critical Vblock_xstoragecontroller Inoperable Vblock_xstoragecontroller Unknown Vblock_xstoragecontroller Down CRITICAL: Vblock_xstoragecontroller Critical CRITICAL: Vblock_xstoragecontroller Inoperable WARNING: Vblock_xstoragecontroller Unknown CRITICAL: Vblock_xstoragecontroller Down 36 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

37 NAME Vblock_xstoragecontroller Degraded Vblock_xstoragecontroller Major Vblock_xstoragecontroller Minor Vblock_expansion_module Critical Vblock_expansion_module Inoperable Vblock_expansion_module Unknown Vblock_expansion_module Down Vblock_expansion_module Degraded Vblock_expansion_module Major Vblock_expansion_module Minor DESCRIPTION IMMEDIATE: Vblock_xstoragecontroller Degraded IMMEDIATE: Vblock_xstoragecontroller Major WARNING: Vblock_xstoragecontroller Minor CRITICAL: Vblock_expansion_module Critical CRITICAL: Vblock_expansion_module Inoperable WARNING: Vblock_expansion_module Unknown CRITICAL: Vblock_expansion_module Down IMMEDIATE: Vblock_expansion_module Degraded IMMEDIATE: Vblock_expansion_module Major WARNING: Vblock_expansion_module Minor Vblock_fabric_extender Critical CRITICAL: Vblock_fabric_extender Critical Vblock_fabric_extender Inoperable Vblock_fabric_extender Unknown CRITICAL: Vblock_fabric_extender Inoperable WARNING: Vblock_fabric_extender Unknown Vblock_fabric_extender Down CRITICAL: Vblock_fabric_extender Down Vblock_fabric_extender Degraded IMMEDIATE: Vblock_fabric_extender Degraded Vblock_fabric_extender Major IMMEDIATE: Vblock_fabric_extender Major Vblock_fabric_extender Minor WARNING: Vblock_fabric_extender Minor Vblock_fabric_interconnect Critical Vblock_fabric_interconnect Inoperable Vblock_fabric_interconnect Unknown Vblock_fabric_interconnect Down Vblock_fabric_interconnect Degraded Vblock_fabric_interconnect Major Vblock_fabric_interconnect Minor CRITICAL: Vblock_fabric_interconnect Critical CRITICAL: Vblock_fabric_interconnect Inoperable WARNING: Vblock_fabric_interconnect Unknown CRITICAL: Vblock_fabric_interconnect Down IMMEDIATE: Vblock_fabric_interconnect Degraded IMMEDIATE: Vblock_fabric_interconnect Major WARNING: Vblock_fabric_interconnect Minor 37 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

38 NAME DESCRIPTION Vblock_fan Critical CRITICAL: Vblock_fan Critical Vblock_fan Inoperable CRITICAL: Vblock_fan Inoperable Vblock_fan Unknown WARNING: Vblock_fan Unknown Vblock_fan Down CRITICAL: Vblock_fan Down Vblock_fan Degraded IMMEDIATE: Vblock_fan Degraded Vblock_fan Major IMMEDIATE: Vblock_fan Major Vblock_fan Minor WARNING: Vblock_fan Minor Vblock_fan_bay Critical CRITICAL: Vblock_fan_bay Critical Vblock_fan_bay Inoperable CRITICAL: Vblock_fan_bay Inoperable Vblock_fan_bay Unknown WARNING: Vblock_fan_bay Unknown Vblock_fan_bay Down CRITICAL: Vblock_fan_bay Down Vblock_fan_bay Degraded IMMEDIATE: Vblock_fan_bay Degraded Vblock_fan_bay Major IMMEDIATE: Vblock_fan_bay Major Vblock_fan_bay Minor WARNING: Vblock_fan_bay Minor Vblock_fc_port Critical CRITICAL: Vblock_fc_port Critical Vblock_fc_port Inoperable CRITICAL: Vblock_fc_port Inoperable Vblock_fc_port Unknown WARNING: Vblock_fc_port Unknown Vblock_fc_port Down CRITICAL: Vblock_fc_port Down Vblock_fc_port Degraded IMMEDIATE: Vblock_fc_port Degraded Vblock_fc_port Major IMMEDIATE: Vblock_fc_port Major Vblock_fc_port Minor WARNING: Vblock_fc_port Minor Vblock_gbe_port Critical CRITICAL: Vblock_gbe_port Critical Vblock_gbe_port Inoperable CRITICAL: Vblock_gbe_port Inoperable Vblock_gbe_port Unknown WARNING: Vblock_gbe_port Unknown Vblock_gbe_port Down CRITICAL: Vblock_gbe_port Down Vblock_gbe_port Degraded IMMEDIATE: Vblock_gbe_port Degraded Vblock_gbe_port Major IMMEDIATE: Vblock_gbe_port Major Vblock_gbe_port Minor WARNING: Vblock_gbe_port Minor Network Critical CRITICAL: Network Critical Network Inoperable CRITICAL: Network Inoperable Network Unknown WARNING: Network Unknown Network Down CRITICAL: Network Down Network Degraded IMMEDIATE: Network Degraded Network Major IMMEDIATE: Network Major Network Minor WARNING: Network Minor 38 Blue Medora VMware vrealize Operations Management Pack for VCE Vblock User Guide

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