Pulse Secure Mobile Android

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1 Pulse Secure Mobile Android Release Notes Release, Build 6.8.0, r Published Date September, 2018 Document Version 1.1

2 Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA by Pulse Secure, LLC. All rights reserved. Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice. The information in this document is current as of the date on the title page. END USER LICENSE AGREEMENT The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement ( EULA ) posted at By downloading, installing or using such software, you agree to the terms and conditions of that EULA by Pulse Secure, LLC. All rights reserved 2

3 Contents Introduction... 4 New Features in Release... 4 VPN Fixed Issues in Release... 4 VPN Known Issues in Release... 5 PWS Fixed Issues in Release... 6 PWS Known Issues in Release... 7 Documentation... 8 Documentation Feedback... 8 Technical Support... 8 Revision History by Pulse Secure, LLC. All rights reserved 3

4 Introduction This document is the release notes for Pulse Secure Mobile Android Release This document contains information about what is included in this software release: supported features, feature changes, unsupported features, known issues, and resolved issues. If the information in the release notes differs from the information found in the documentation set, follow the release notes. New Features in Release The following table describes the major features that are introduced in this release. Feature Application Visibility In order to provide IT admins with better visibility into what is happening on their network at the app level, Pulse Workspace server can collect and disaply app-level data which is reported by Pulse clients (Pulse Workspace, VPN clients, etc.). Location Awareness for On-Prem Users Allows suppressing of VPN connections based on the user location. Location awareness rules are pushed as part of Wifi profile and gets into effect when user connects to that SSID. This enables on-premise users to get access to cloud applications without establishing VPN. Android Corporate-Owned Devices Support Added support to manage corporate-owned Android devices with Android Enterprise Device Owner mode. Seamless Session Failover Pulse Android client can seamlessly failover from a node to another, if the first node goes down or unreachable. Split DNS for FQDN Pulse client Android Split DNS feature helps to resolve excluded fqdn resources with system dns server. Android Managed config Improvement for VPN Pulse Client Improvements for Q With managed configuration improvement, now EMM admin can modify vpn configuration on the fly. Some of the key improvements provide in this release are, alwayson session auto retry when session fails on post authentication, vpn session cookie encryption while storing it on the client device. VPN Fixed Issues in Release The following table lists issues that have been fixed and are resolved by upgrading to this release by Pulse Secure, LLC. All rights reserved 4

5 PRS PRS PRS PRS PAND-569 PAND-1538 PAND-1613 GS8 Oreo 8.0: Pulse client failed to reconnect, sync delay reported after doze. GS7/GS8 Nougat 7.0: Pulse client failed to reconnect, sync delay reported after doze. Android GS8 Nougat device with not reconnecting after leaving airplane mode for a while and then enabled, had to re-enable again to restore VPN. Pulse client is not connecting when Startup page (no rewrite) is configured on user roles from Android phones. VPN session is gets disconnected without warning the user when user clicks on Upgrade to Workspace. Knox uiless: VPN re-authentication fails after idle session timeout. Pulse VPN Client constantly Disconnecting and Reconnecting. VPN Known Issues in Release The following table lists known issues in release. PAND-2183 Client certificate received from PWS server might not get installed on OnePlus6 device running on Android O. Device not supported for Android for work. PAND-2705 Location Awareness with On-Demand VPN is not working properly in Android 8.0 devices. PAND-2642 Corporate owned device provisioning does not work on Samsung S7 edge, Nexus and Mi A1 devices. PAND-2183 Web page may take a while to get loaded with FQDN split tunneling enabled intermittently by Pulse Secure, LLC. All rights reserved 5

6 PAND-1991 VPN service notification would stay on top as long as it is activated for Always-ON VPN. PAND-1971 Always-ON VPN Lockdown is enabled by default, so user might experience data access issue when VPN is not connected. Disable lockdown mode when profile is created. PAND-1634 VPN tunnel may go to disconnected state intermittently in Samsung S Reboot device and connect VPN. PAND-1620 Pulse VPN connection may FAIL with RC4 and DES encryption protocols on Android OS versions like 7.x, 6.x and 5.x. Change encryption protocol to AES or 3DES on PCS. PAND-1407 Currently, Android Pulse Secure client is not supported on x86 based Android devices. PAND-1149 PAND-663 PAND-173 Manually added certificate authentication may fail on PWS provisioned device when it is upgraded to Android N. Profile should be removed and added again along with certificate. User cannot use VPN mode after submitting PWS provisioning URL in Welcome or Upgrade to workspace screen. On Nexus 5 device VPN tunnel may not get established when screen overlay is enabled. Disable the Screen Overlay. PWS Fixed Issues in Release The following table lists issues that have been fixed and are resolved by upgrading to this release by Pulse Secure, LLC. All rights reserved 6

7 PAND-1800 PAND-1548 PAND-2470 Gmail: Can t connect to the server error observed when user tries to connect to mail server with Gmail Application. Pulse Secure VPN configure AppConfig capability is not getting pushed to Pulse Secure Client. Sometimes after deleting the vpn session from PCS, client is not moving to the monitoring state and Pulse secure icon is still visible on top of the screen. PWS Known Issues in Release The following table lists Known issues in release. PAND-2120 After the VPN tunnel is closed due to On-demand Idle timeout, the state changed to Monitoring but in UI, it is still showing as Initializing. PAND-2021 Sometimes user might not be able to use PWS provisioned apps once provisioning done. Push Space from PWS console. PAND-1653 User is required to manually update the password on the SSID to connect the WIFI supports the EAP-TTLS/PEAP protocols. PAND-1608 PWS managed VPN cert authentication fails after client OS upgrade. Re-provisioning required to connect VPN. PAND-983. Android devices - AFW profile provisioning gets stuck in Profile setup screen with "Canceling..." spinner for certain scenarios. PAND-2503 Work profile Apps are not getting installed in the device even though pushed successfully from PWS. PAND-2454 System apps are not getting uninstalled if removed from the policy by Pulse Secure, LLC. All rights reserved 7

8 PAND-2600 Android device enrollment to PWS using SAML authentication is failing. Use Public Certificate on the PCS External/Internal port. PAND-2705 Location Awareness with On-Demand VPN is not working properly in Android 8.0 Oreo devices. PAND-2642 Corporate owned device provisioning is not happening on Samsung S7 edge,nexus and Mi A1 devices. PAND-2708 Pulse Client unable to install VPN certificate in OnePlus6 device running on Android 8 OS. Successful in subsequent retries. Documentation Pulse Mobile documentation is available at Documentation Feedback We encourage you to provide feedback, comments and suggestions so that we can improve the documentation. You can send your comments to techpubs-comments@pulsesecure.net. Technical Support When you need additional information or assistance, you can contact Pulse Secure Global Support Center (PSGSC): support@pulsesecure.net Call us at (toll-free USA), (Other Countries) by Pulse Secure, LLC. All rights reserved 8

9 For more technical support resources, browse the support website Revision History The following table lists the revision history for this document. Revision Date 1.1 September, 2018 Removal of PAND-1514 from VPN Known Issues in PRS July, 2018 Initial updates of by Pulse Secure, LLC. All rights reserved 9

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