plug and play, connect it yourself

Transcription

1 Livebox Wi-Fi multimedia router installation guide plug and play, connect it yourself

2 router multimedia Livebox Wi-Fi the help you need to enjoy your service your router installation must look like this: landline phone Wi-Fi connection 1 your Livebox multimedia router power source ADSL cable Ethernet cable 5 Ethernet connection contents of the Livebox pack are: 1 1 Livebox multimedia router 2 1 installation guide guía de instalación enchufar y listo, conéctalo tú mismo 1 power source 5 1 ADSL cable with ends in grey to connect your router to the phone jack 1 Ethernet network cable with ends in red to connect your router to your PC 2

3 connection of your ADSL/home broadband and landline service please do not start the installation of the router until you have received confirmation via text message from Orange that your ADSL/home broadband service is activated 1 2 Before starting installation, take off all plastic coverings protecting the router as well as the label that covers the power source connection. Connect the power source (it is important that you connect the one that comes inside the pack, not an external one). Connect it to the router and a power plug close to it. Press the ON button (inwards) to turn the router on. Connect one side of the ADSL cable (with the grey connectors) to the router connection (part marked in grey on router) and the other side to the phone jack. Connect one side of the Ethernet network cable (with the red connectors) to the Ethernet connection of your PC, and the other side to the connection of your router (part marked in red on router). Now, make sure the phone indicator light has turned green (this can take up to 5 minutes to turn on): if it is turned on, connect your landline phone to the blue or violet connection of your router and you can start enjoying your line with Orange if it is not turned on, wait till activation takes place (this process can take up to a week, we will inform you once it has via text message). This will occur if your service requires the installation of a new NTU (Network Termination Unit) and the portability or transfer of your previous phone number to Orange to connect via Wi-Fi, see next page the power light will turn green the home broadband/ ADSL light will flash red the Wi-Fi light will flash green wait till the ADSL light stops flashing and stays green permanently (this can take up to 5 min.) connection of your ADSL/home broadband and landline service

4 Wi-Fi configuration Choose one of the following 2 options to connect your PC via Wi-Fi: 1.- automatic configuration (only Windows 7) recommended option 2.- manual configuration (for Windows and Mac) 1.- automatic configuration recommended option- Click on the Wi-Fi icon in the Windows 7 system menu bar. Select the name of your Wi-Fi network, which can be found on the sticker located on the lower part of Livebox multimedia router and click on connect. Once this screen appears, press the automatic association WPS button on the router. Wi-Fi configuration After a few seconds, your PC will be correctly connected via Wi-Fi to the Livebox multimedia router (with no need to insert the Wi-Fi security code). Open your Internet browser and go to orange.es/miprimerapagina. Follow the steps and finalise your installation. 2.- manual configuration To carry out the Wi-Fi connection, you will need the Wi-Fi security code and the name of your Wi-Fi network which can be found on the sticker located on the lower part of your Livebox multimedia router. Wi-Fi network name Wi-Fi security code

5 2.1.- manual configuration with Windows Place the cursor on the wireless network icon which appears in the bottom menu bar 1 of the Desktop. Once on top of it, click with the right mouse button and select See available wireless networks 2. Select the wireless network that corresponds to the name red Wi-Fi (SSID) that appears on the sticker of your router and click Connect. Following this, a screen appears asking for the Wi-Fi security code. Insert the 8-digit security code (in capital letters and no spaces) which appears on the router sticker. After a few seconds, you will be connected via Wi-Fi to the Livebox multimedia router. Open your Internet browser and go to orange.es/miprimerapagina. Follow the steps and finalise your installation Wi-Fi configuration manual configuration with MAC Click on the wireless network icon which appears in the top right menu bar of the desktop. Then open the menu Airport and click on Activate Airport. Open the menu Airport again and select the name of your router. Following this, a screen appears asking for the Wi-Fi security code. Insert the 8-digit security code (in capital letters and no spaces) which appears on the router sticker. Tick the box Remember this network, click on OK and when the icon on the menu bar changes colour, you will be connected via Wi-Fi. Open your Internet browser and go to orange.es/miprimerapagina. Follow the steps and finalise your installation. 5

6 Wi-Fi configuration of other devices Wi-Fi configuration and Orange landline voice services You can also connect other devices (smartphones, tablets, video game consoles, etc.) to the Wi-Fi. In order to do this, follow the instruction manual of the device you would like to connect. You will need the Wi-Fi security code and the name of your Wi-Fi network which can be found on the sticker located on the lower part of your Livebox multimedia router. First select the name of your Wi-Fi network and then insert the 8-digit security code (in capital letters and no spaces) which appears on the router sticker. Orange landline voice services You can activate or deactivate the functionalities of your Orange landline by picking up the phone and inserting the corresponding code below. code summary *2* voice mail activation *21* voice mail deactivation *21nº activate the diversion of incoming calls to another particular phone number *211* deactivate the diversion of incoming calls to another particular phone number *22nº activate the diversion of incoming calls to another particular phone number if line is busy *221* deactivate the diversion of incoming calls to another particular phone number if line is busy *2nº insert this code for... activate the diversion of incoming calls to another particular phone number if line is no answer *21* deactivate the diversion of incoming calls to another particular phone number if line is no answer 267nº show your number in a particular call 067nº hide your number in a particular call *260* permanently hide your identity (your number) in all calls *261* permanently deactivate identity (your number) concealment *270* activate restriction of non-identified calls *271* deactivate restriction of non-identified calls For example, if you want to divert all your incoming calls to a particular number (for example ) every time your line is busy, all you have to do is pick up your phone, insert * , wait a few seconds and hang up. All incoming calls will be automatically diverted to that particular number when your line is busy. 6

7 troubleshooting If one of the services does not work properly, follow these steps: review the status of the router lights and the router connections indicator status flashes red meaning Router not sincronised. ADSL line not detected possible causes and solutions Make sure that the ADSL cable is well connected to the phone jack and the grey connection of the router. Make sure it is not an internal problem within your home by connecting the router directly to the to the NTU (Network Termination Unit). If after 2- minutes the light indicator turns green permanently, that means that you now have a line and the problem is within the internal cabling in your home. Wi-Fi turned off. The Wi-Fi is turned off. To turn it on again, maintain the Wi-Fi button pressed until the indicator turns green light light turned off turned off No internet access but access to landline calls services. It is possible that your phone line has still not been transferred from your previous supplier. Remember that in some cases the Orange line activation may take a week longer than the ADSL/home broadband activation. You will receive a text message confirming this. In the meantime, you can connect your phone directly to the NTU (Network Termination Unit) of your previous supplier in order to have a phone line available until your line is transferred. troubleshooting reinitiate the router (turn it off and on again pressing the on/off button) and reinitiate your PC if you still have problems, call customer service at (note: only Spanish language spoken at this number), but before that make sure you are in front of your PC download the free application Asistente Router (Router Assistance) at in the section guías y aplicaciones ( guides and applications ) 7

8 the Livebox multimedia router is much more than just a router: connect your printer to the Livebox router and print from all the PCs in your home connect a USB memory stick and share photos, videos, music, etc. with all the devices in your home (thanks to the DLNA) access your hard drive from anywhere block any internet pages you want via the parental control service find out who has called you or who has connected to your router via notifications browse faster (up to 00 Mbps) with Wi-Fi n if you want to discover how to do all this and more, go to orange.es/livebox and download the advanced configurations guide If you have any doubts, visit orange.es or call us at Free customer service number for Orange customers, valid for calls from any national landline or from Orange mobile numbers within Spain.