Cascade Sensor Installation Guide. Version 8.2 March 2009

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1 Cascade Sensor Installation Guide Version 8.2 March 2009

2 Trademarks Riverbed, the Riverbed logo, Riverbed Cascade, and Cascade are trademarks of Riverbed Technology, Inc. Intel is a registered trademark of Intel Corporation. Other trademarks are the property of their respective owners. Copyrights This guide is Copyright 2009 by Riverbed Technology, Inc. All rights reserved. Version March 2009 ii

3 Contents 1. Inventory and inspection Preparations for installation... 1 Traffic sources... 2 Rack space, weight, power, and cooling... 2 Network connections... 2 Management network... 2 Monitored network... 3 RMM port... 3 Access to network... 4 Sensor access to Profiler... 4 Sensor access to other network services... 4 Configuration information... 4 Safety information Mounting and powering Sensor configuration Network connections Additional configuration Verification Verifying Sensor operation Verifying Remote Management Module access Exiting the installation process iii

4 About this guide This guide describes installing the Riverbed Cascade Sensor in a standard rack, connecting it to your network, verifying network connectivity, and verifying that the Sensor is monitoring traffic and sending traffic data to a Riverbed Cascade Profiler. When these tasks are completed, the Sensor is ready to configure operationally. Operational configuration is described in the Sensor online help system. Safety Notice This guide refers to the step-by-step instructions shipped with the hardware for the mechanical steps of mounting the chassis. To reduce the risk of personal injury or equipment damage, observe the hardware manufacturer s safety warnings and cautions, which are provided in the rack mounting kit. iv

5 1. Inventory and inspection Cascade Sensor Installation Guide 1. Check the shipping documentation to ensure that all cartons have arrived. 2. If you have not already done so, visually inspect each carton for indications of damage. 3. If any cartons are damaged or missing, contact Riverbed Technical Support before continuing. Phone United States and Canada: Phone outside U.S. and Canada: support@riverbed.com Web: 4. Unpack the contents of the shipping cartons and inventory the contents against the shipping documentation. 5. If any components of the order are damaged or missing, contact Riverbed Technical Support. 2. Preparations for installation Before installing the chassis, ensure that the following considerations have been addressed: Traffic sources Rack space Power Cooling Network connections Access to network Configuration information Safety information 1

6 Traffic sources The Sensor monitors traffic using taps or mirror ports on the monitored network. How many points on the network can be monitored depends on which Sensor model you have. It is preferable to configure all the traffic sources that are available at the time you install the Sensor. However, Sensor operation can be confirmed with just one traffic source. Rack space, weight, power, and cooling The Sensor is best mounted in a 4-post, 19-inch rack or cabinet. It can also be mounted in a 2-post, 19-inch rack, but this requires a deep shelf. All models require a 2U rack space, as follows: Height Width Depth Weight Power Cooling 8.7 cm, 3.44 in cm, 17.8 in cm, 27.8 in kg, 65 lbs. The 750-watt power supply requires either: 100V-127V, 50/60 Hz, 11.0A, or 200V-240V, 50/60 Hz, 5.5A 1826 BTU/hour Ambient air should be: Air temperature: 10 to 35 C (50 to 95 F) Humidity: 8% to 80% Network connections Management network The Sensor is equipped with a 10/100/1000baseTX management port that must connect to a hub or switch on the management network. The Sensor management port is set by default for auto-negotiation. Ensure that a straight-through cable to a hub or switch port on the management network is available at the rack location. Ensure that the management network switch port is set to establish a connection at 100 or 1000 Mb/s and full duplex. 2

7 Monitored network The Sensor connects via straight-through cables to taps or mirror ports on the monitored network. Identify the port configuration on the model of the Sensor that you are installing. Configurations include: 1-port copper; 10/100/1000 Mbps 2-port copper, 10/100/1000 Mbps 2-port fiber, 1 Gbps; multimode fiber with LC connectors 2-port fiber, 1 Gbps; single mode fiber with LC connectors 2-port fiber, 10 Gbps; single mode fiber with LC connectors 2-port fiber; 10 Gbps; multimode fiber with LC connectors 4-port copper, 10/100/1000 Mbps 4-port fiber; 1 Gbps; multimode fiber with LC connectors Ensure that the necessary taps or mirror ports are set up and that the cables are available in the rack where the Sensor is to be installed. RMM port The Sensor hardware includes a remote chassis management module. The Intel Remote Management Module (Intel RMM) is operating whenever power is available to the Sensor chassis. It allows you to power the Sensor on and off remotely, over the network. It can also be used for remote troubleshooting in the event of a hardware problem. The RMM operates independently of other Sensor functions and provides dedicated access to the hardware level of the Sensor. It has its own network address and provides its own web-based user interface, which you can access with a web browser. The network address for the RMM does not need to be on the same subnet as the address for the Sensor management interface. The RMM has a 100baseTX port that must connect to a hub or switch on the management network. The RMM port is set by default for auto-negotiation. Ensure that a straight-through cable to a hub or switch port on the management network is available at the rack location. Ensure that the management network switch port is set to establish a connection at 100 Mb/s and full duplex. 3

8 Access to network Sensor access to Profiler If you lock down your network on a port-by-port basis, ensure that the following ports are open between the Sensor and the Profiler: TCP/443 (https) Secure web-based management interfaces. TCP/8443 Exchange of encryption certificates between Profiler and Sensors. TCP/41017 Encrypted communication between Sensor and Profiler. UDP/123 (ntp) Synchronization of time between Sensor and Profiler. Sensor access to other network services Configuration information Sensor host name:* Sensor IP address:* Netmask:* Default Gateway:* TCP/22 (ssh) This is needed for secure shell access to components in the Sensor. UDP/161 (snmp) Management systems use this port to read the Sensor MIB. When you configure the Sensor, you will be asked to provide configuration information. Information that is required to complete the installation is listed with an asterisk (*) in the table that follows. Items not marked with an asterisk are optional during installation and can be specified afterwards on the Sensor Settings General Settings page if necessary. It may be useful to write the configuration values in the blank column of the table so that you can refer to them during the Configuration step or afterward. DNS name resolution for hosts (enable or disable): Primary DNS server IP address: Secondary DNS server IP address: DNS search domain: 4

9 Management interface port settings: 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate Switch port settings: The settings of the switch port or hub that the Sensor management port connects to. Monitored network port settings mon0 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate As required by the tap or mirror port on the monitored network. Does not apply to Sensors with 10 Gbps interfaces. Monitored network port settings mon1 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate As required by the tap or mirror port on the monitored network. Does not apply to Sensors with 10 Gbps interfaces. Monitored network port settings mon2 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate As required by the tap or mirror port on the monitored network. Monitored network port settings mon3 10/100/1000 Mb/s, half- or full-duplex, or auto-negotiate As required by the tap or mirror port on the monitored network. Time Zone: Flow encryption certificate (default or new certificate): For faster installation, use the default encryption certificate shipped with the Sensor and then generate a new certificate later. SNMP information: Sensor is set by default to use SNMP Version 1 and the SNMP community name mazu (all lowercase) to allow MIB browsing. If you are configuring SNMP at this time, obtain the necessary V1 or V3 information. First Profiler data input address:* The address of the Profiler to which the Sensor will send traffic data. This is the IP address of the management interface of an Express or Standard Profiler or the address of the first Analysis Module (mblade 1) for an Enterprise Profiler. 5

10 Second Profiler data input address: If the Sensor will be sending traffic data to more than one Profiler, this is the IP address of the second Profiler (management interface of an Express or Standard Profiler or the address of the first Analysis Module for an Enterprise Profiler). Third Profiler data input address: Fourth Profiler data input address: Fifth Profiler data input address: Password to use for your initial Sensor login:* If your company arranged for Riverbed to pre-configure your system, then obtain the password from the person who worked with Riverbed. Otherwise, use the default password admin. New password to enter when prompted to change the initial Sensor password:* Applies only to systems not previously configured. Remote Management Module IP address Remote Management Module netmask Remote Management Module gateway Safety information Locate the plastic bag containing the Intel documentation and documentation disk. The Intel documentation disk contains a multilingual safety booklet that describes safe installation practices. Safety information is also included in the rack installation instructions (the folded sheet titled Slide Rail Installation ). Familiarize yourself with the safety information before installing the hardware. The chassis and rail hardware are provided by Intel and covered by the Intel safety information. Riverbed makes no modifications to or exclusions from the Intel safety recommendations. 6

11 3. Mounting and powering CAUTION: Cascade Sensor Installation Guide If your methodology requires you to configure a system in one area and then install it in another area, skip ahead to the Configuration section before continuing with this section. When you are ready to mount the chassis in the rack, 1. Locate the box containing the rail kit. This includes rails and rail installation instructions. 2. Locate the instructions. These are on a folded-up 11 x 17 sheet of paper labeled 1. Slide Rail Installation on one side and 2. Cable Management Arm Installation on the other side. 3. Mount the rails in the rack, as described in the instructions. 4. Place the chassis into the component mounting channels of the rails and ensure that the component release levers lock the chassis securely in the rails, as described and illustrated in the instructions. Observe the safety cautions in the mounting instructions. 5. Pressing the slide extension release levers, slide the chassis into the rack. 6. Connect the power cable to the chassis and to rack power. 7. Press the Power button. This is located near the center of the control panel on the upper-right side of the front of the chassis. 8. Install the bezel by pushing it directly on to the front of the chassis. A key is taped inside the bezel. You can use this key to lock the bezel in place. The bezel covers the power button and prevents people from accidentally switching off the Sensor. Refer to the Intel Server Deployment Toolkit CD for descriptions of the controls and indicators on the control panel. See the Intel Server System SR2500AL User s Guide. 7

12 4. Sensor configuration The first time you log in to a newly-installed system, it displays an initial Setup page. This is a one-time display. After you set up the initial configuration, you can make subsequent configuration changes on the Settings pages of the GUI. If your company arranged for the Sensor to be preconfigured by Riverbed, then this configuration section is unnecessary, and you can skip to the Network connection section. To configure the Sensor, you need a separate PC and a crossover cable. This PC must have an Ethernet port configured for TCP/IP networking. It must also be running Mozilla Firefox or Microsoft Internet Explorer. The LAN interface adapter settings of this PC must be set to: IP Address: Network mask: Gateway: Using these settings, connect to the Sensor as follows: 1. Use a crossover Ethernet cable to connect the Ethernet port of your PC to the Management connector on the left rear of the Sensor. 2. Point your browser to This displays the login page. 3. Log in with the default user name admin and the default password admin (unless you arranged with Riverbed for a unique user name and password). This displays the Sensor Setup page. 4. Fill in all the required fields (marked with an asterisk) on the Setup page. 8

13 5. In the RMM Settings section, click Set up RMM. This opens a setup page. 6. Enter the factory preset username admin and password password in the setup popup. 7. Enter the RMM network interface IP address, netmask and gateway and click OK. 8. Check to ensure that the new RMM address information is displayed in the RMM Settings section. 9

14 9. At the bottom of the Setup page, there is a checkbox labeled Power down after configuration. If the Sensor is mounted in the rack and you are ready to connect it to the network, leave the Power down after configuration box unselected and click Configure now. If the Sensor must be powered off and mounted in the rack before it can be connected to the network, select the Power down after configuration box and click Configure now. 10. When you click Configure now, you will be prompted to change the password. The password you enter here must be the one you use after this point in the procedure. Enter your new password. 11. When the password change operation is completed, exit from the browser session and disconnect the crossover cable from the Sensor. Additional configuration tasks, such as specifying the Profilers to which the Sensor is to send data, can be performed by logging in to the Sensor GUI after it is connected to the management network. If the Sensor is mounted in the rack and ready to connect to the network, proceed to the next section, Network connections. If the Sensor still needs to be mounted, wait for it to power down (indicated by the green Power indicator blinking) and then mount it in the rack as described in the previous section, Mounting and powering, before proceeding to the next section, Network connections. 5. Network connections After the Sensor is mounted, configured, and has been powered on for more than two minutes, connect the network cable and verify the connections as follows: 1. Connect the cable from your management network to the Management connector on the rear of the Sensor. This is the same connector that you used to configure the Sensor. 10

15 2. Connect the cables from the taps or mirror ports on the monitored networks to the Sensor network monitoring ports, which are labeled Mon0, Mon1,. The number and type of monitor connectors depend on the Sensor model. On the P-S-Branch-V2 model, the Mon0 connector is beside the Management port. 3. Connect a cable from the network to the RMM connector on the right rear of the Sensor. The RMM connection and the Sensor management connection can be on different subnets, but these must correspond to the addresses you assigned for each interface on the Setup page. 4. Point your browser to the Sensor IP address that you specified on the Sensor Setup page during the Configuration task. This displays the login page. 5. Log in to the admin account with the password you specified at the end of the Configuration task. 6. Navigate to the System Information System Status page and confirm that the System status is OK. 11

16 6. Additional configuration Additional configuration, such as specifying which Profilers that are to receive data from the Sensor, can be performed on the Settings pages. To specify Profilers that are to receive traffic data from the Sensor: 1. Go to the Settings Profilers page. 2. Click Add New Entry to open a blank entry for specifying a destination Profiler. 3. In the Profiler IP Address box, enter the IP address of the management interface for an Express or Standard Profiler, or the address of the first Analysis Module for an Enterprise Profiler. 4. Click Configure Now at the bottom of the page to apply the settings. For descriptions of making other configuration changes, refer to the Sensor online help system. 7. Verification Complete the installation by: 1. Verifying Sensor operation. 2. Verifying that the Remote Management Module is accessible. 3. Exiting the installation process. Verifying Sensor operation Verify that the Sensor has been successfully installed and configured by logging in and checking the Overview page. The Overview page should show traffic information about the monitored network. 12

17 Verifying Remote Management Module access Verify that the RMM can be accessed as follows: 1. Point your browser to the IP address that you specified for the RMM on the Sensor Setup page during the Configuration task. For example, This displays the RMM login page. 2. Log in to the admin account with the default password password (unless you arranged for the system to be shipped with a different password). 3. While logged in to the RMM, you can change the default RMM password and define additional RMM user accounts. A successful login verifies accessibility to the remote management module. Exiting the installation process After verifying that the Sensor is receiving and reporting traffic data and its remote management module is accessible over the network, ensure that the responsible person has the IP address, login name, and password of the Sensor and the RMM. This completes the installation process. The Sensor can now be turned over to those who are responsible for setting up user accounts and operational parameters. Refer to the online help system for further configuration procedures. 13

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