Cisco Prime for Enterprise Innovative Network Management

Transcription

1 Cisco Prime for Enterprise Innovative Network Management Session ID 1

2 Agenda Network Management Challenges Cisco Prime for Enterprise Overview Service-Centric Foundation Common Operational Attributes Benefits Cisco Prime for Enterprise Product Portfolio Cisco Prime for Enterprise Use Cases For More Information Cisco Prime for Enterprise Product Portfolio

3 Network Management Challenges Start Where? Sniffer Packet Capture Configure What? X X X Complex Manual Error Prone Which Services? Maintenance Plan? Infrastructure -Focused Management X X X Siloed nonintegrated management products and processes Inefficient infrastructure-focused management approach Inadequate tools to rapidly deploy devices and services

4 Cisco Prime for Enterprise Network Services Management Foundation Common Attributes IT Teams Architectures Moving to Services from Device Management Management Services Network Simplified Automated Efficient Predictable Innovative Product Portfolio

5 Mbytes/sec Cisco Prime for Enterprise Example: Network Services Management Foundation An end user is experiencing problems with the video display Users Service or Network Operator View across all network layers The problem is traced through the service 18 0 Time Line video voice http ssh Performance The source of the video problem is located on the infrastructure device Network

6 Cisco Prime for Enterprise Common Attributes Optimized Operations Experience Integrated Cisco Best Practices Complete Lifecycle Management Cisco Prime Data Center Borderless Networks Collaboration Day-1 Device Support Smart Interactions Physical and Virtual Appliance Simple and Efficient Management Across Architectures, Networks, and Services

7 Cisco Prime for Enterprise Common Attributes Optimized Operations Experience Integrated Cisco Best Practices Complete Lifecycle Management Day-One Device Support Smart Interactions Physical and/or Virtual Appliance Common user interface Intuitive user experience Optimized operator workflows Guided deployment of Ciscovalidated best practices Automated troubleshooting and diagnostics End-to-end lifecycle ITIL-aligned operations Northbound integration to customer back office Support for new devices and technologies upon shipment Non-disruptive support upgrades Context-based help tool Real-time access to Cisco support community Automated Cisco TAC case creation and management Two delivery options Both options fully selfcontained Includes operating system, software application, database, and CLI

8 Cisco Prime for Enterprise Innovative Product Portfolio Prime Assurance Data Center (future) Prime Infrastructure Prime Collaboration Prime Infrastructure a bundled solution for complete wired and wireless lifecycle management Prime Collaboration delivers products to simplify the deployment and management of voice, video and collaborative services Prime Assurance provides visibility across architectures for effective troubleshooting of performance, application, and end user related issues

9 Cisco Prime Infrastructure Integrated wired/wireless lifecycle management A bundled solution for complete wired and wireless lifecycle management Converged user and access management Configuration, change and compliance management Monitoring, troubleshooting and reporting Cisco Prime LMS Cisco Prime NCS Simplified ordering and license management Lower TCO with intuitive user experience and workflows Speed troubleshooting, improve network availability

10 Cisco Prime Collaboration Improves quality of experience with robust voice and video management Gain real-time access to actionable information for quick and easy troubleshooting Quickly isolate the root cause of service degradation Solve problems pro-actively prior to impacting quality of service Cisco Prime CM Cisco Prime UCMS (UOM, UPM, USM) Improve quality of experience with intuitive troubleshooting workflows Reduce training costs with common user experience Quickly isolate and fix problems, improving service availability

11 Cisco Prime Assurance Application-aware Network Performance Visibility and Troubleshooting Provides end-to-end visibility for serviceaware networking and assurance for applications, services and end-users Correlates and aggregates network instrumentation for consistent end-to-end visibility and faster troubleshooting Complete network and traffic instrumentation and analysis Cisco Prime AM Prime Assurance Cisco Prime NAM Cisco Prime NGA Improve service levels with complete end-to-end network visibility Simplify troubleshooting with normalized data from multiple sources Reduce end-user and application downtime with lower TCO 11

12 Cisco Prime Portfolio Products For more information: Category Product(s) Function Common Attributes Prime Infrastructure Cisco Prime LMS 4.2 Wired lifecycle management UE BP Life Day 1 SI App Cisco Prime NCS 1.1 Wireless lifecycle management Prime Collaboration Cisco Prime CM 1.1 Telepresence monitoring and troubleshooting Cisco Prime Unified PM Voice provisioning (MACD) Cisco Prime Unified OM Cisco Prime Unified SM Voice monitoring and troubleshooting Voice of services monitoring Prime Assurance Cisco Prime NAM Performance visibility and traffic analysis Cisco Prime AM Application aware performance and multi-nam management na na

13 Improved Operational Efficiency Cisco Prime for Enterprise Common User Experience Common look and feel across all products simplifies usability and reduces training costs User centric workflows provide step-by-step guides for quick error free deployment and fast troubleshooting Simplified design is based on Cisco best practices and the way network operators do their jobs Cisco Prime for Enterprise Product Portfolio Simplified management with optimized user experience Integrated workflows and best practices speed operations

14 Simplify Deployment Using Cisco Prime to deploy EnergyWise USE CASE: Corporate IT wants to deploy EnergyWise to save power and lower overall network costs. 1. Define the policy 2. Prepare the network 3. Configure the network 4. Apply the policy 5. Monitor the savings Cisco Prime LAN Management Solution (LMS) Place Use the all Borderless PoE ports (phones, Work Center PCs) to in identify building and N in upgrade standby the mode network Setup Define and for between EnergyWise apply and configure 9 the the endpoints pm policy and 6 to am the endpoint groups Speed service deployment from days to hours Reduce errors and gain immediate ROI

15 Troubleshoot Wired and Wireless Access Using Cisco Prime NCS for converged access management USE CASE: User calls in to help center because they cannot get access to financial data on the network. IT determines if they are authorized to access this area. 1. Search on user name 2. Identify wired and wireless devices associated with the user 3. Display associated and disassociated devices 4. Use automated client troubleshooting workflow to resolve the issue 5. Issue resolved Step by Step Recommendations Cisco Prime Network Control System (NCS) Troubleshoot user and access issues based on identity Speed resolution with intuitive guided workflows

16 Automate Lifecycle Processes Troubleshooting Video with Cisco Prime Collaboration Manager USE CASE: Users are experiencing intermittent video problems during TelePresence sessions between HQ and the branch office, operations must isolate and fix the problem. 1. Identify and select the session (HQ to Branch) 2. View the session status 3. Drill down to visualize the media path 4. Quickly isolate the root cause of the problem 5. Fix the problem WAN HQ Cisco Prime Collaboration Manager (CM) Campus Internet Branch Quickly isolate and troubleshoot service related problems Improve service quality and end-user experience

17 Become Proactive and Delegate Managing Voice with Cisco Prime UCMS USE CASE: Phone users experience noise, outages and deployment delays with their Cisco IP Phones 1. See the UC phone network summary in a single view 2. Detect network issues before they become outages 3. Context launch Prime LMS for device details 4. Automate and delegate subscriber administration with auditing 5. Cisco Prime UCMS provides full lifecycle management for UC phone networks Suspicious node LMS device QoS information Resolve problems before they are problems Reduce overhead with provisioning delegation and automation

18 Isolate Rich Media Issues At A Branch Improved troubleshooting and visibility USE CASE: End User calls about issues with rich media sessions. 1. End user experience dashboard identifies source of the issue server/network/endpoint 2. Determine if other users at the same branch are also experiencing degradation 3. Navigate from end user to the branch device to determine the interface serving RTP applications. 4. Analyze interface dashboard to determine application mix patterns 5. Isolate the issue to wrong classification done by CBQoS policies on the interface. Quickly identify the source of the problem Reduces expertise by normalizing and correlating performance data

19 Improve Operational Efficiency Using Cisco Prime NAM to resolve network problems USE CASE: End users are complaining about slow application response times and unresponsive applications 1. Identify the application with high response times 2. Analyze the application s performance over time 3. Zoom in to investigate specific performance issues 4. Identify the Top N clients affected by the degradation and isolate the servers with high response times 5. Drill-down to analyze server activity and resolve the problem Cisco Prime Network Analysis Module (NAM) Understand how network traffic is performing and being used Optimize and troubleshoot network and application performance

20 Speed Problem Resolution Utilizing Cisco Smart Interactions USE CASE: Help desk operator sees a problem with a gateway router and uses Cisco smart interactions to help quickly isolate and solve the problem 1. Fault notification on core switch 2. Operator engages support community 3. Validates issue and opens Service Request with contextual information about the problem Seamless access to Cisco support communities Significantly reduce time required to resolve problems

21 Cisco Prime for Enterprise Benefits Improved Operational Efficiencies Reduced Operating Expenses Lowered Capital Expenses Reduce network errors Speed troubleshooting Improve delivery of services Speed deployments Minimize IT staffing Reduce training costs Maximize the value of existing network investments Integrate with existing operations and processes

22 For More Information Visit the Cisco Prime Booth at World of Solutions See Cisco Prime portfolio products in action at the Cisco Live NOC Cisco Prime Website 22

23 Complete Your Online Session Evaluation Give us your feedback and you could win fabulous prizes. Winners announced daily. Receive 20 Passport points for each session evaluation you complete. Complete your session evaluation online now (open a browser through our wireless network to access our portal) or visit one of the Internet stations throughout the Convention Center. Don t forget to activate your Cisco Live Virtual account for access to all session material, communities, and on-demand and live activities throughout the year. Activate your account at the Cisco booth in the World of Solutions or visit 23

24