Dolby Conference Phone. Configuration guide for Cisco Unified Communications Manager

Transcription

1 Dolby Conference Phone Configuration guide for Cisco Unified Communications Manager Version February 2017

2 Copyright 2017 Dolby Laboratories. All rights reserved. Dolby Laboratories, Inc Market Street San Francisco, CA USA Telephone Fax Trademarks The following are trademarks of Dolby Laboratories: Dialogue Intelligence Dolby Dolby Advanced Audio Dolby Atmos Dolby Audio Dolby Cinema Dolby Digital Plus Dolby Digital Plus Advanced Audio Dolby Digital Plus Home Theater Dolby Home Theater Dolby Theatre Dolby Vision Dolby Voice Feel Every Dimension Feel Every Dimension in Dolby Feel Every Dimension in Dolby Atmos MLP Lossless Pro Logic Surround EX All other trademarks remain the property of their respective owners. Dolby Voice and the Dolby Voice logo are registered trademarks of Dolby Laboratories.

3 Contents Contents 1 Introduction About this guide Related documentation 4 2 Prerequisite information and configuration Configuration process overview Prerequisite information Network firewall requirements Cisco license requirements Cisco Unified Communications Manager SIP proxy server requirements 6 3 Cisco configuration procedures Creating a security profile for Dolby Conference Phones Adding a system user for each phone Adding a device entry for each phone Adding a Directory Number (DN) link for each phone 12 4 Dolby Conference Phone configuration procedures Plugging in and setting up the phone automatically Configuring 802.1X Updating 802.1x authentication credentials Configuring the operation mode Opening the phone web interface Configuring Registering the phone to Cisco Unified Communications Manager 19 Glossary February

4 Introduction 1 Introduction This documentation provides instructions for configuring your Dolby Conference Phone for Cisco Unified Communications Manager. It is compatible with the 3.0 version of the Dolby Conference Phone. About this guide Related documentation 1.1 About this guide This documentation presumes an enterprise network environment and does not cover provisioning of the service. Prerequisite information and configuration on page 5 explains how to collect prerequisite information, configure the phone network settings, and confirm that you have the required Cisco licenses. Cisco configuration procedures on page 8 describes the configuration procedures in Cisco Unified Communications Manager. Dolby Conference Phone configuration procedures on page 14 explains how to complete the configuration by using the phone touch screen and web interface. 1.2 Related documentation Review all of the Dolby Conference Phone documentation to ensure that the phone is set up correctly so that you have the best conferencing experience possible. These documents are available: Dolby Conference Phone administrator's guide This guide explains how to set up and provision the Dolby Conference Phone. Dolby Conference Phone quick start guide This guide describes the contents of the phone package, how to assemble the phone, and how to connect the phone to the network. The quick start guide is included in the phone package. It is also available from the Dolby Conference Phone support pages. Dolby Conference Phone open source software guide This guide describes the open source software used in the Dolby Conference Phone software. Dolby Satellite Microphones quick start guide This guide describes the contents of the microphone package and how to connect them to the Dolby Conference Phone. The quick start guide is included in the microphone package. It is also available from the Dolby Conference Phone support pages. Dolby Voice compatibility guide This guide describes the compatibility relationships between the various Dolby Voice products. 22 February

5 Prerequisite information and configuration 2 Prerequisite information and configuration Before you can add entries for the user and the phone in Cisco Unified Communications Manager and then register the Dolby Conference Phone with Cisco Unified Communications Manager, you need to collect some prerequisite information, configure the phone network settings, and confirm that you have the required Cisco licenses. Configuration process overview Prerequisite information Network firewall requirements Cisco license requirements Cisco Unified Communications Manager SIP proxy server requirements 2.1 Configuration process overview Setting up a phone begins with configuration procedures that use the Cisco Unified Communications Manager administrative web interface. The final setup step uses the administrative web interface of the Dolby Conference Phone. 1. In Cisco Unified Communications Manager, create a security profile. Note: The security profile setup is a one-time procedure necessary to create a security profile for the Cisco Unified Communications Manager. 2. In Cisco Unified Communications Manager, add a system user. 3. In Cisco Unified Communications Manager, add a device entry. 4. In the Dolby Conference Phone administrative web interface, configure the phone. 2.2 Prerequisite information Gather the prerequisite information before you begin configuring the phone. Note: Your local system administrator can provide these details. Attributes Description Notes 802.1x user name 802.1x password Do the LAN switches have Link Layer Discovery Protocol (LLDP) enabled? Optional: User name/ password will be required for the phone to access the LAN and acquire an Internet Protocol (IP) address if LAN authentication is in place. If your network is configured this way, your phone will discover your virtual LAN (VLAN) settings by turning on the enable LLDP setting. 22 February

6 Prerequisite information and configuration Attributes Description Notes Do the LAN switches support Power over Ethernet (PoE)? MAC address of Dolby Conference Phone Cisco Unified Communications Manager IP server addresses The Dolby Conference Phone requires 13 W of power to be delivered over the LAN cable. A power injector (not supplied) may also be used if PoE switches are not present. The MAC address of the Dolby Conference Phone is required as part of the Cisco Unified Communications Manager configuration. The IP addresses of the primary and secondary Cisco Unified Communications Manager servers. Turn the phone over to find the address printed on a label, or select > > Status > Device Info menu. 2.3 Network firewall requirements Network Address Translation (NAT) is not supported by the Dolby Conference Phone. Therefore, the Cisco Unified Communications Manager servers should be on the same side of the organization firewall as the Dolby Conference Phones. 2.4 Cisco license requirements Each Dolby Conference Phone requires three Device License Units (DLU) if using a software licensing model, or one Enhanced User Connect License (UCL) if using a Unified Workspace License (UWL). Note: The minimum UWL license required to support the Dolby Conference Phone is Cisco Unified Workspace License (CUWL) Basic. The minimum license required to support a third-party SIP phone is an Enhanced User Connect License (UCL). 2.5 Cisco Unified Communications Manager SIP proxy server requirements In a clustered Cisco Unified Communications Manager deployment, the subscribers (SIP proxy servers) must be members of the Cisco Unified Communications Manager Group that is applied to the device pool where the Dolby Conference Phones reside. Locations for both the Device Pool as well as the Cisco Unified Communications Manager Group are found under the System menu, as shown in these figures. 22 February

7 Prerequisite information and configuration Figure 1: Device Pool Information Figure 2: Group Information 22 February

8 Cisco configuration procedures 3 Cisco configuration procedures Use the Cisco Unified Communications Manager to configure SIP settings, create a security profile for Dolby Conference Phones, and add system users, device entries, and directory number links for each phone. Creating a security profile for Dolby Conference Phones Adding a system user for each phone Adding a device entry for each phone Adding a Directory Number (DN) link for each phone 3.1 Creating a security profile for Dolby Conference Phones The security profile setup is a one-time procedure necessary to create a security profile for the Cisco Unified Communications Manager. About this task Note: Transport Layer Security (TLS) transport is not supported with Cisco Unified Communications Manager. Procedure 1. From the task bar, select System > Security > Phone security profile. 2. Click Add New to add a new phone security profile type. 3. Select Phone Security Profile type > Third-party SIP Device (Advanced), and click Next. 4. Under Phone Security Profile Information, enter this information: a) In Name, enter a profile name. b) (Optional) Enter a description. c) (Optional) If desired, set the Transport Type to TCP+UDP (recommended). d) Check Enable Digest Authentication. e) Click Save. 22 February

9 Cisco configuration procedures Results Add successful displays in the status bar. 3.2 Adding a system user for each phone Create a unique user for each phone that you integrate with Cisco Unified Communications Manager. Procedure 1. Select User Management > End User. 2. Click Add New. 3. In the User ID text box, enter a user ID according to the system and account policies of your organization. 22 February

10 Cisco configuration procedures 4. In the Last name field, enter a last name. 5. In the Digest Credentials and Confirm Digest Credentials fields, enter the digital credentials for the phone. 6. Click Save. Results Add successful displays in the status bar. Related information Registering the phone to Cisco Unified Communications Manager on page Adding a device entry for each phone Create a device entry for each phone that you integrate with Cisco Unified Communications Manager. Procedure 1. Select Device > Phone. 2. Click Add New. 3. Select Phone Type > Third-party SIP Device (Basic), and click Next. 4. Enter the device information in the text boxes, as shown: MAC Address: Dolby Conference Phone MAC address. Device Pool: We recommend that you enter the value used by the device pools of other phones at your site. Phone Button Template: Select Third-party SIP Device (Basic). 22 February

11 Cisco configuration procedures Common Phone Profile: Standard Common Phone Profile. Location: We recommend that you enter the value used by the device pools of other phones at your site. Device Mobility Mode: Default. Owner User ID: Select the User ID that you previously created in Adding a system user for each phone on page 9. Use Trusted Relay Point: Default. Always Use Prime Line: Default. Always Use Prime Line for Voice Messages: Default. 5. Configure the protocol-specific information, as shown: Presence Group: Standard presence group. Device Security Profile: Select the profile that you created for the phone security settings in Adding a system user for each phone on page 9. Rerouting Calling Search Space: Select an option to enable call forwarding on the phone. SIP Profile: Enter the SIP profile you want to use. Digest User: Select the user that you created in Adding a system user for each phone on page February

12 Cisco configuration procedures 6. Click Save. Add successful displays in the status bar. 7. Click Apply Config. A new window opens, and Status:Ready displays. 8. Click OK. 3.4 Adding a Directory Number (DN) link for each phone Each phone requires a directory number. Prerequisites This procedure is not specific to the Dolby Conference Phone, but you may need to perform it if it has not been set up previously. Procedure 1. In the Association Information area, click on the Line [1] Add a new DN link. 2. Enter the directory number information in text boxes shown in the directory number information area: Directory Number: Extension number of the device. Use this number when you update the configuration files on the provisioning server. Alerting Name: (Optional) Enter an alerting name. ASCII Alerting Name: (Optional) Enter an alerting name. 22 February

13 Cisco configuration procedures 3. Enter the directory number information in the text boxes shown in the Directory Number Settings area: Voice Mail Profile: Select the profile to match the Cisco Unified Communications Manager system requirements. User Hold MOH Audio Source: Select 1-SampleAudioSource (the default). 4. In the Call Forward and Call Pickup Settings area, choose the appropriate calling search space and set values for No Answer Ring Duration. 5. Enter the following information in the Line 1 on Device area: In Display (Caller ID), enter a caller ID. Set ASCII Display (Caller ID) to the same value. 6. In the Multiple Call/Call Waiting Settings on Device SEP (MAC) area: Maximum Number of Calls: 3 Busy Trigger: 3 7. Click Save. Results Add successful displays in the status bar. 22 February

14 Dolby Conference Phone configuration procedures 4 Dolby Conference Phone configuration procedures After configuring the phone in Cisco Unified Communications Manager, use the touch screen to configure the phone operation mode and then use the Dolby Conference Phone web interface to register the phone. Plugging in and setting up the phone automatically Configuring 802.1X Configuring the operation mode Opening the phone web interface Configuring Registering the phone to Cisco Unified Communications Manager 4.1 Plugging in and setting up the phone automatically Each Dolby Conference Phone requires a wired network connection, preferably supporting PoE. Once your phone is plugged in, many settings may be automatically detected. Procedure 1. Plug in the phone. If the customer network is already set up with either Dynamic Host Configuration Protocol (DHCP) option 66 or Domain Name System (DNS) SRV record, the phone automatically detects the presence of Dolby Conferencing Console or a provisioning server, which saves you having to manually enter data. If the customer network is not set up, you see this screen: 2. Select Manual setup, and follow the screen prompts if automatic discovery is not available on the customer network. 4.2 Configuring 802.1X If your network requires 802.1X authentication, use the touch screen to accept the authentication server certificate and enter credentials. 22 February

15 Dolby Conference Phone configuration procedures About this task The network setup wizard detects many of the settings for you, including your VLAN and IP network settings. In this figure, the Dolby Conference Phone has detected those settings upon initial setup. If you see this screen, you can configure some 802.1X options, described in this section, directly in the wizard. Procedure 1. If a PKI-based authentication method is selected by the authentication server, you are prompted to review the server certificate information. 2. Enter the user name and password when the server requires credentials for authentication. Depending on the authentication server configuration, you may be prompted to enter authentication credentials before you accept the server certificate Updating 802.1x authentication credentials You can update 802.1x authentication credentials without rebooting or resetting the Dolby Conference Phone. Procedure 1. From the phone home screen, tap this sequence: > > Administrative Settings 2. Enter the administrator password, and tap Enter. 3. Select Network Configuration > 802.1x. 22 February

16 Dolby Conference Phone configuration procedures 4.3 Configuring the operation mode You can configure the Dolby Conference Phone for either Conferencing mode or Dual mode. About this task Conferencing mode Use if you plan on using your phone with your conferencing service provider only. Dual mode Use if you want to have IP private branch exchange (PBX) integration with your conferencing service provider. If you wish to have IP PBX integration with your conferencing service provider, change the configuration mode listed in this table. Configuration parameter description Selects the operational mode Configuration parameter name Features.OperationMode Procedure 1. Go to Settings > Features in the web interface. 2. Choose a value for Operation Mode. 4.4 Opening the phone web interface Enter the phone IP address in your web browser to open the phone web interface. Prerequisites You must have a network-connected desktop or laptop computer with a web browser supporting HTML5 installed. (Modern versions of Internet Explorer, Firefox, Chrome, and Safari are supported.) The web browser will be used to configure the phone, so it must have IP network connectivity to the Dolby Conference Phone. Procedure 1. From the phone home screen, tap this sequence: > > About > General 2. Scroll down until you see the IP address. 22 February

17 Dolby Conference Phone configuration procedures 3. Enter this URL in the browser address bar: If a security warning displays, accept the warning and proceed. phone IP address 4. Log in to the Dolby Conference Phone using the default credentials: Username = admin Password = Configuring You must specify servers in the network settings so that the phone displays the correct date and time. Procedure 1. Click the + to open the network settings parameters. 22 February

18 Dolby Conference Phone configuration procedures 2. Click the + to open the NTP section. 22 February

19 Dolby Conference Phone configuration procedures 3. Enter the server addresses provided by your local system administrator. 4.6 Registering the phone to Cisco Unified Communications Manager Use the web interface to register the phone to Cisco Unified Communications Manager. About this task This procedure sets these Dolby Conference Phone configuration parameters: Cisco Unified Communications Manager setting User ID under User Management/End User Digest credentials under User Management/End User Directory Number Primary server IP address (or outbound proxy) Secondary server IP address (or outbound proxy) Dolby Conference Phone configuration parameter Sip.Credential.Name Sip.Credential.Password Sip.Account.UserName Sip.Pbx.OutboundProxy1 Sip.Pbx.OutboundProxy2 For information about using the Dolby Conferencing Console to set configuration parameters, see the Dolby Conference Phone administrator's guide. Procedure 1. Select Settings > IP PBX Settings > Account. 22 February

20 Dolby Conference Phone configuration procedures 2. Change the Account settings as shown: Display Name: The name of the phone user or conference room (for example, Sam Smith or Board Room) Extension Number/Address: Extension number (mandatory) If desired, you can enter a full phone number instead of a just the extension. Display Number: Extension number If you do not enter a value, the Extension Number/Address value displays. Transport Type: AUTO (works with Transmission Control Protocol (TCP) and User Datagram Protocol (UDP)) Secure Media: Mandatory Transport Port: Change the Server settings as shown: Primary Call Server/Outbound Proxy: IP address of Cisco Unified Communications Manager (mandatory). Primary Server/Outbound Proxy port: If Cisco Unified Communications Manager subscriber is available, enter the details in the Secondary Call Server/Outbound Proxy field. Note: You must enter in the address of the subscribers that are part of the CM group of the phone's device pool. If you enter the wrong server, the call manager rejects the phone. 22 February

21 Dolby Conference Phone configuration procedures 4. Update the credentials. These settings are mandatory for digest authentication: a) Enter the User Credential Name that you created in Cisco Unified Communications Manager. b) Enter the User Credential Password that you created incisco Unified Communications Manager. c) Confirm the password, and click Save. If the information is correct, the phone registers with Cisco Unified Communications Manager. 5. To verify the registration with Cisco Unified Communications Manager, go to Status > System > Device. 22 February

22 Dolby Conference Phone configuration procedures Related information Adding a system user for each phone on page 9 22 February

23 Glossary Glossary DHCP Dynamic Host Configuration Protocol. DNS Domain Name System. An Internet service that translates Internet domain and host names to IP addresses and conversely. DNS automatically converts between the name entered in a web browser and the IP addresses of the web server hosting the site whose URL is entered in the web browser. IP Internet Protocol. LLDP Link Layer Discovery Protocol. A vendor-neutral link layer protocol for Ethernet network devices such as switches, routers, and wireless LAN access points to announce information about themselves to other nodes on the network and store the information they discover, as defined in IEEE 802.1AB. PBX Private branch exchange. A phone system that is delivered as a hosted service. PoE Power over Ethernet. A solution in which an electrical current is run to networking hardware over Ethernet category 5 or higher data cabling. SIP Session Initiation Protocol. An application-layer communications protocol used for signaling and controlling communications sessions. TCP Transmission Control Protocol. A communications protocol that specifies how data should be formatted, addressed, transmitted, routed, and received at the destination. Part of the Internet protocols communications suite. TLS Transport Layer Security. A cryptographic protocol designed to provide communications security over a computer network. UDP User Datagram Protocol. A communications protocol that uses no handshaking dialogues to establish a connection with the remote host. The User Datagram Protocol is a member of the Internet protocol suite. VLAN Virtual LAN. Any broadcast domain that is partitioned and isolated in a computer network at the data link layer (OSI layer 2). 22 February