Communications Technology Trends

Size: px
Start display at page:

Download "Communications Technology Trends"

Transcription

1

2 Communications Technology Trends Enterprise Convergence Phases Differentiating Across PBXs Business Integration Andy Mercker Sphere Communications

3 Business Business Values Values Enterprise Convergence Phases Converged Networks Voice TCO MAC Savings FTE Savings Common wire #Plan Efficiency New Foundation Technology Technology Enablers Enablers Vo Network Speed Network QoS Voice Packetizing Voice Appliances Mature -PBXs PBXs

4 Business Business Values Values Enterprise Convergence Phases Converged Networks Voice TCO MAC Savings FTE Savings Common wire #Plan Efficiency New Foundation Converged Communications Productivity Secure IM Less Vmail Tag Online Directory User Call Mgt Mobility Technology Technology Enablers Enablers Vo Network Speed Network QoS Voice Packetizing Voice Appliances Mature -PBXs PBXs Multimode Presence Engine Desktop Video Text Messaging Unified Msg ing New Stds (S)

5 Business Business Values Values Enterprise Convergence Phases Converged Networks Voice TCO MAC Savings FTE Savings Common wire #Plan Efficiency New Foundation Converged Communications Converged Applications Productivity Secure IM Less Vmail Tag Online Directory User Call Mgt Mobility BPO Streamlining Automation New Processes Federating Efficiency Technology Technology Enablers Enablers Vo Network Speed Network QoS Voice Packetizing Voice Appliances Mature -PBXs PBXs Multimode Presence Engine Desktop Video Text Messaging Unified Msg ing New Stds (S) Web Services SOAP WSDL/ESB XML SOA standards HTTPS

6 How are PBX Systems Different? Proprietary, -based systems Standards-based, Software Applications Traditional PBX Chassis All Proprietary Single point of failure Vendor Controlled Costly to Maintain

7 How are PBX Systems Different? Proprietary, -based systems Standards-based, Software Applications Traditional PBX Chassis All Proprietary Single point of failure Vendor Controlled Costly to Maintain Enabled PBXs Chassis Core is Traditional PBX Addition of Card Traditional PBX Issues Phone Feature Disparity

8 How are PBX Systems Different? Proprietary, -based systems Standards-based, Software Applications Traditional PBX Chassis All Proprietary Single point of failure Vendor Controlled Costly to Maintain Core is Traditional PBX Addition of Card Traditional PBX Issues Phone Feature Disparity Enabled PBXs Chassis Dependent PBXs HW Dependent Proprietary Operating Sys No Control of Core Limited in Scale & Options Modified /Proprietary OS Admin Application PBX / Call Center PC API Multi-slot PCI Server I/F

9 How are PBX Systems Different? Proprietary, -based systems Standards-based, Software Applications Traditional PBX Chassis Enabled PBXs Chassis Dependent PBXs Network Dependent PBXs All Proprietary Single point of failure Vendor Controlled Costly to Maintain Core is Traditional PBX Addition of Card Traditional PBX Issues Phone Feature Disparity HW Dependent Proprietary Operating Sys No Control of Core Limited in Scale & Options Modified /Proprietary OS Admin Application PBX / Call Center PC API I/F Vendor HW Dependent Vertically Integrated Product Focus on Delivering Packets Single Vendor Solution Standard Operating System PBX Multi-slot PCI Server Branded Server (OEM) PBX Router

10 How are PBX Systems Different? Proprietary, -based systems Standards-based, Software Applications Traditional PBX Chassis Enabled PBXs Chassis Dependent PBXs Network Dependent PBXs All Software Open PBXs All Proprietary Single point of failure Vendor Controlled Costly to Maintain Core is Traditional PBX Addition of Card Traditional PBX Issues Phone Feature Disparity HW Dependent Proprietary Operating Sys No Control of Core Limited in Scale & Options Modified /Proprietary OS Admin Application PBX / Call Center PC API I/F Vendor HW Dependent Vertically Integrated Product Focus on Delivering Packets Single Vendor Solution Standard Operating System PBX 100% Software Approach Open System (Multi-vendor) Business Application-centric Multiple Vendor Choices Standard Operating System Enterprise Softswitch Multi-slot PCI Server Branded Server (OEM) Communication Services Standard Server PBX Router S

11 Convergence Readiness Converged Converged Converged Voice Communications Applications Technology Readiness Software with Software PBX HW/Network PBX Dependencies Compelling Reasons Enterprises Consider Telephony and their readiness for new solutions Replace Old or Failing PBX Expiration of Centrex Contract New Building or Relocation Corporate Acquisitions Cost Savings thru Convergence Current Vo Solution Not Meeting Expectations Integrate Mobile & Remote Worker Disaster Recovery/Emergency Preparedness Productivity Increase thru Converged Communications New Business Processes thru Converged Applications

12 Web Services Overview Voice = An Isolated Business App Business Applications Conferencing Collaboration Human Resources Customer Relationship Management Employee Resource Planning Supply Chain Management Contact Center Telecommunications -PBX PBX

13 Web Services Overview Becoming a Business Application Business Applications Conferencing Business Communications Collaboration Human Resources Customer Relationship Management Employee Resource Planning XML-based Communication Supply Chain Management Contact Center Telecommunications

14 Communications enabled CRM Point and Click call, transfer, conference, and more with clients directly from within your CRM screen. See other workgroup members for this client and easily text chat, conference, call then from within your CRM screen.

15 Web Services Enabled Smartphones & PDAs Conferencing Collaboration Human Resources Customer Relationship Management Employee Resource Planning Supply Chain Management Contact Center XML-based Communication My Service Provider On-Premise Communications Server Mobile Wireless Mobile Phone Client Mobile

16 Q&A Andy Mercker Sphere Communications

Unified Communications Express AM

Unified Communications Express AM Cisco 646-223 Unified Communications Express AM Version: 6.0 QUESTION NO: 1 The IT manager from a prospective client organization explains that their network is overloaded. The network has been in use

More information

IP PBX for Service Oriented Architectures Communications Web Services

IP PBX for Service Oriented Architectures Communications Web Services IP PBX for Service Oriented Architectures Communications Web Services.......... Introduction Enterprise communications have traditionally been provided by closed, stand-alone PBX systems. Installed in

More information

The office for the anywhere worker!!! Your LCB SOFTPHONE: A powerful new take on the all-in-one for a more immersive experience.

The office for the anywhere worker!!! Your LCB SOFTPHONE: A powerful new take on the all-in-one for a more immersive experience. The office for the anywhere worker!!! Your LCB SOFTPHONE: A powerful new take on the all-in-one for a more immersive experience. LCB SOFTPHONE FOR SALESFORCE Combine real-time communications and tracking

More information

Cisco Unified Presence 8.0

Cisco Unified Presence 8.0 Cisco Unified Presence 8.0 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace.

More information

Designing Workspace of the Future for the Mobile Worker

Designing Workspace of the Future for the Mobile Worker Designing Workspace of the Future for the Mobile Worker Paulo Jorge Correia Technical Solutions Architect Building Business Value Enable mobile workers and BYOD Locate and access remote experts Collaborate

More information

Wainhouse Research BroadSoft Provider RFI

Wainhouse Research BroadSoft Provider RFI REQUEST FOR INFORMATION (RFI) BroadSoft Provider - Power Ranking Report Analysts: Dave Michels, Bill Haskins Wainhouse Research BroadSoft Provider RFI Thank you for your interest and participation in the

More information

Vendor: Cisco. Exam Code: Exam Name: Advanced Collaboration Architecture Sales Engineer. Version: Demo

Vendor: Cisco. Exam Code: Exam Name: Advanced Collaboration Architecture Sales Engineer. Version: Demo Vendor: Cisco Exam Code: 700-039 Exam Name: Advanced Collaboration Architecture Sales Engineer Version: Demo QUESTION 1 Which three statements are reasons why customers consider Cisco as their collaboration

More information

Decade of Enhanced Services: Focus on Conferencing

Decade of Enhanced Services: Focus on Conferencing Decade of Enhanced Services: Focus on Conferencing April 6, 2004 R. Brough Turner Senior Vice President Chief Technology Officer NMS Communications Brian Demers Vice President Bus Dev and Prod Mktg NMS

More information

UNIFIED COMMUNICATIONS software that simplifies and accelerates your daily tasks

UNIFIED COMMUNICATIONS software that simplifies and accelerates your daily tasks XINIX WORLD ADVANCED CLOUD PHONE SYSTEMS UNIFIED COMMUNICATIONS software that simplifies and accelerates your daily tasks Communicator 5.1 COMMUNICATION EVOLVED Dive into Unified Communications universe

More information

The New Collaboration Experience

The New Collaboration Experience The New Collaboration Experience Bola Adegbonmire Collaboration Sales lead Sub-Saharan Africa June 28 2011 2010 Cisco and/or its affiliates. All rights reserved. Cisco public 1 Customer Collaboration Employee

More information

MWC 17 Collaboration Mobile Convergence

MWC 17 Collaboration Mobile Convergence MWC 17 Collaboration Mobile Convergence Cisco & Ericsson Collaboration Mobile Convergence - CMC Cisco and Ericsson partner to deliver industry leading Mobile Collaboration solutions. Validated, life-cycle

More information

Cisco Update 2009 Das Netzwerk als Plattform für Collaboration

Cisco Update 2009 Das Netzwerk als Plattform für Collaboration Cisco Update 2009 Das Netzwerk als Plattform für Collaboration 1 Agenda Collaboration Trends and Transitions Cisco Collaboration Architecture & Strategy Cisco Collaboration Launch 7.1 Live Demos 2 Collaboration

More information

International SIP Conference, Paris, January 22, SIP Based VoIP. in MCI Advantage. Henry Sinnreich, MCI Executive Staff PT7938.

International SIP Conference, Paris, January 22, SIP Based VoIP. in MCI Advantage. Henry Sinnreich, MCI Executive Staff PT7938. International SIP Conference, Paris, January 22, 2004 SIP Based VoIP in MCI Advantage Henry Sinnreich, MCI Executive Staff PT7938. 04/22/03 Too Many Networks Mean Inefficiency and Expense Yesterday LAN

More information

Session Initiation Protocol: Making SIP Work in Your Network. Darrell Epps Director, Network Solutions Forsythe Solutions Group, Inc.

Session Initiation Protocol: Making SIP Work in Your Network. Darrell Epps Director, Network Solutions Forsythe Solutions Group, Inc. Session Initiation Protocol: Making SIP Work in Your Network Darrell Epps Director, Network Solutions Forsythe Solutions Group, Inc. 1 What Will Be Covered SIP Basics SIP As a Business Tool SIP Adoption

More information

Next Generation Contact Center Taking the customer experience to next level

Next Generation Contact Center Taking the customer experience to next level Next Generation Contact Center Taking the customer experience to next level Sukhbir Singh Consulting Architect APAC Unified Communications 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 1 Agenda

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

IP-PBX for Service Oriented Architectures Communications Web Services

IP-PBX for Service Oriented Architectures Communications Web Services NEC Sphere Communications, Inc. 300 Tristate International, 150 Lincolnshire, IL 60069 www.necsphere.com IP-PBX for Service Oriented Architectures Communications Web Services Introduction Enterprise communications

More information

Enterprise-ready Unified communications platform

Enterprise-ready Unified communications platform Enterprise-ready Unified communications platform Video gallery HD video or high resolution photos of attendees Consistent and familiar clients Immersive experience optimized for touch Single identity

More information

Anywhere Access to the People and Information You Need Every Day. Name Title Microsoft Corporation

Anywhere Access to the People and Information You Need Every Day. Name Title Microsoft Corporation Anywhere Access to the People and Information You Need Every Day Name Title Microsoft Corporation Business Challenges The Promise of Unified Communications Office Communicator Mobile Benefits Advanced

More information

The Cloud Meeting Company

The Cloud Meeting Company The Cloud Meeting Company Cloud Meetings 2015 Cloud Meetings 1980 s 1990 s 2000 s Cloud Video Conferencing Telephone Conferencing Hardware Video Conferencing Online Meetings Group Messaging Simple Online

More information

PROs & CONs of VOIP (Voice-Over-IP) for SBOs 52 nd MASBO Annual Institute Presented by Suzanne McLaughlin & Robert Hamel

PROs & CONs of VOIP (Voice-Over-IP) for SBOs 52 nd MASBO Annual Institute Presented by Suzanne McLaughlin & Robert Hamel PROs & CONs of VOIP (Voice-Over-IP) for SBOs 52 nd MASBO Annual Institute Presented by Suzanne McLaughlin & Robert Hamel What is Voice-Over-IP VoIP stands for Voice over Internet Protocol It is also referred

More information

The Economics of Office YTD Net Promoter Score. Microsoft Office365 10/20/2017. Paul Hoffman, CPA, CITP, CGMA CEO/President of SouthTech

The Economics of Office YTD Net Promoter Score. Microsoft Office365 10/20/2017. Paul Hoffman, CPA, CITP, CGMA CEO/President of SouthTech The Economics of Office 365 Paul Hoffman, CPA, CITP, CGMA CEO/President of SouthTech 98 % Retention Rate Under 10 Seconds Time to Tech 54% of Issues Resoloved in Less than 1 Hour Resolution 90.6 YTD Net

More information

Proposal: United States. Digium Switchvox. Switchvox. It s more than a phone system. It s a better way to communicate. Empowering Communication

Proposal: United States. Digium Switchvox. Switchvox. It s more than a phone system. It s a better way to communicate. Empowering Communication Digium Switchvox Proposal: United States Switchvox It s more than a phone system. It s a better way to communicate. Empowering Communication Digium. The Company that s Reinventing the Phone System. Who

More information

WHITEPAPER SWITCHING TO HOSTED VOICE

WHITEPAPER SWITCHING TO HOSTED VOICE WHITEPAPER SWITCHING TO HOSTED VOICE ADVANTAGES OF HOSTED VOICE Hosted Voice, also known as Hosted VoIP, allows your business to make phone calls using the same broadband connection you use to connect

More information

Office 365: Fact Sheet

Office 365: Fact Sheet Office 365: Fact Sheet Microsoft Office 365 from 3C Technology Ltd brings together cloud versions of our most trusted communication and collaboration products with the latest version of our desktop suite.

More information

The New Collaboration Experience. Yves Torjman BDM

The New Collaboration Experience. Yves Torjman BDM Th N C ll b ti E i The New Collaboration Experience Yves Torjman BDM The Collaborative Workspace Then 2 COLLABORATION NETWORKS will be to enterprises what social networks are to consumers 3 Collaboration

More information

Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 1 What information workers expect today Productivity on the go Access to contacts, email, and documents from virtually anywhere Easily connect with other people 2 Microsoft unified communications Enterprise-ready

More information

Telecommunications Glossary

Telecommunications Glossary Telecommunications Glossary API - Application Programming Interface. An API allows two applications to communicate. It's what enables data to be seamlessly distributed to different applications on different

More information

New Age of IP Telephony. Ukrit Wongsarawit Network Technology Manager

New Age of IP Telephony. Ukrit Wongsarawit Network Technology Manager New Age of IP Telephony Ukrit Wongsarawit Network Technology Manager ukrit.w@g-able.com Agenda Conventional telephone and data networking Voice data convergence IP telephony PBX based IP telephony Implementing

More information

Innovating Communications

Innovating Communications Innovating Communications REDUCE YOUR COSTS INCREASE YOUR PRODUCTIVITY & MOBILITY WITH 3CX PHONE SYSTEM FOR WINDOWS 3CX PHONE SYSTEM YOUR COMPLETE UNIFIED COMMUNICATIONS SOLUTION Move to 3CX Phone System

More information

KX-NCP500/1000 NCP Network Communication Platform. Panasonic System Networks Company of America. Home and Business Communications

KX-NCP500/1000 NCP Network Communication Platform. Panasonic System Networks Company of America. Home and Business Communications NCP500/1000 NCP Network Communication Platform Panasonic System Networks Company of America Home and Business Communications Enhanced Communications Solutions When it s your business, there s nothing small

More information

THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES

THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES THE FUTURE OF COMMUNICATIONS IN FINANCIAL SERVICES EMPOWERING THE CONNEC TED GLOBAL ENTERPRISE Your phone system finally made it to the 21st century. R ingcentral enables more than 350,000 businesses of

More information

Cisco Braindumps Exam Questions & Answers

Cisco Braindumps Exam Questions & Answers Cisco Braindumps 650-367 Exam Questions & Answers Number: 650-367 Passing Score: 790 Time Limit: 120 min File Version: 24.8 http://www.gratisexam.com/ Cisco 650-367 Exam Questions & Answers Exam Name:

More information

UC Transformation at BNSF

UC Transformation at BNSF UC Transformation at BNSF BNSF Railway Thomas Kisner Unified Communications Architect 9/14/2012 BNSF is a Leading U.S. Railroad A Berkshire Hathaway company 32,500 route miles in 28 states and two Canadian

More information

Troubleshooting Converged Enterprise Networks

Troubleshooting Converged Enterprise Networks Troubleshooting Converged Enterprise Networks VoiceCon San Francisco 2008 Steven Guthrie Director, Product Marketing CA, Inc. Agenda > What I m hearing >What is QoS? > Network and Voice Service Management

More information

SAML-Based SSO Solution

SAML-Based SSO Solution About SAML SSO Solution, page 1 SAML-Based SSO Features, page 2 Basic Elements of a SAML SSO Solution, page 2 SAML SSO Web Browsers, page 3 Cisco Unified Communications Applications that Support SAML SSO,

More information

IT Services' IP Telephony-Related Growth Remains Strong Through 2007 (Executive Summary) Executive Summary

IT Services' IP Telephony-Related Growth Remains Strong Through 2007 (Executive Summary) Executive Summary IT Services' IP Telephony-Related Growth Remains Strong Through 2007 (Executive Summary) Executive Summary Publication Date: 15 December 2003 Author Eric Goodness This document has been published to the

More information

CHAPTER. Introduction. Last revised on: February 13, 2008

CHAPTER. Introduction. Last revised on: February 13, 2008 CHAPTER 1 Last revised on: February 13, 2008 The Cisco Unified Communications System delivers fully integrated communications by enabling data, voice, and video to be transmitted over a single network

More information

The course Modules or Microsoft Lync Server Online Training: 20336B: Core Solutions of Microsoft Lync Server 2013

The course Modules or Microsoft Lync Server Online Training: 20336B: Core Solutions of Microsoft Lync Server 2013 The course Modules or Microsoft Lync Server Online Training: 20336B: Core Solutions of Microsoft Lync Server 2013 1 Architecture and Design Approach for Microsoft Lync Server 2013 Overview of Lync Server

More information

VOXOX. A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX. a VOXOX ebook VOXOX, Inc A Comprehensive Guide

VOXOX. A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX. a VOXOX ebook VOXOX, Inc A Comprehensive Guide VOXOX A Tell-All Guide EVERYTHING YOU NEED TO KNOW ABOUT HOSTED PBX a VOXOX ebook 2017 VOXOX, Inc A Comprehensive Guide CONTENTS 3 INTRODUCTION 4 WHAT IS HOSTED PBX 6 ANATOMY OF A HOSTED PBX CALL 8 GETTING

More information

5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C

5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C WHITE PAR 5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C 1 WHITE PAR from Legacy Voice to VoIP and UC&C Voice communications are undergoing a profound shift, with many organizations

More information

BICOM SYSTEMS ADVANCED SIMPLICITY. glocom OFFICE EDITION. software that simplifies and accelerates your daily tasks. glocom Office 5.

BICOM SYSTEMS ADVANCED SIMPLICITY. glocom OFFICE EDITION. software that simplifies and accelerates your daily tasks. glocom Office 5. BICOM SYSTEMS ADVANCED SIMPLICITY glocom OFFICE EDITION software that simplifies and accelerates your daily tasks glocom Office 5.2 COMMUNICATION EVOLVED Dive into Unified Communications universe through

More information

ENTERPRISE NETWORKS WLAN Guest Management Software

ENTERPRISE NETWORKS WLAN Guest Management Software ENTERPRISE NETWORKS WLAN Guest Management Software Deb Ghosh Visitor Access Applications Secure Guest Access BYOD for employee mobiles Conferences and Tradeshows Public/Retail Hotspots Locations Services

More information

C Cisco and/or its affiliates. All rights reserved. 1

C Cisco and/or its affiliates. All rights reserved. 1 C97-692639-00 2011 Cisco and/or its affiliates. All rights reserved. 1 What is Collaboration What did it used to mean? What does it mean now? Simple ways to use Collaboration BE6000 overview Q&A C97-692639-00

More information

Number: Passing Score: 825 Time Limit: 120 min File Version: Vendor: Cisco. Exam Code:

Number: Passing Score: 825 Time Limit: 120 min File Version: Vendor: Cisco. Exam Code: 700-104 Number: 000-000 Passing Score: 825 Time Limit: 120 min File Version: 130705 http://www.gratisexam.com/ Vendor: Cisco Exam Code: 700-104 Exam Name: Business Edition 6000 for Account Managers (BE6KAM)

More information

Cisco Unified Personal Communicator 7.0

Cisco Unified Personal Communicator 7.0 Cisco Unified Personal Communicator 7.0 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from

More information

CU9 Anatomy of a CT Server. Michael Bayer Computer Telephony Solutions

CU9 Anatomy of a CT Server. Michael Bayer Computer Telephony Solutions CU9 Anatomy of a CT Server Michael Bayer Computer Telephony Solutions www.ctexpert.com Introductions n Michael Bayer ä President, Computer Telephony Solutions Ð Company dedicated to CTI Plug and Play ä

More information

Fonality PBXtra beats Microsoft Response Point in side-by-side lab test.

Fonality PBXtra beats Microsoft Response Point in side-by-side lab test. Fonality PBXtra beats Microsoft Response Point in side-by-side lab test. PBXtra takes the crown with a low-cost combination of usability, unlimited extensions, good Outlook integration, and slick reporting.

More information

Glossary of Unified Communications Terms. Provided by: Cloudtelephone.net

Glossary of Unified Communications Terms. Provided by: Cloudtelephone.net Glossary of Unified Communications Terms Provided by: Cloudtelephone.net As the pace of unified communication adoption increases, Interconnects and other IT based Service Providers may find themselves

More information

ALCATEL OmniPCX Enterprise R6.1

ALCATEL OmniPCX Enterprise R6.1 ALCATEL OmniPCX Enterprise R6.1 ALCATEL OmniPCX Enterprise R6.1 ALCATEL OmniPCX Enterprise R6.1 : A user centric release introducing a complete new phone generation The introduction of the release 6.1

More information

2007 NEC Unified Solutions, Inc.

2007 NEC Unified Solutions, Inc. With the TDM to IP technology changes taking place in the Telecommunications market place, even the terminology has changed. This affects everyone from the sales force to customers so that we all understand

More information

Seamless UC: Which User Interface Will You Choose? Allan Sulkin President, TEQConsult Group teqconsult.com

Seamless UC: Which User Interface Will You Choose? Allan Sulkin President, TEQConsult Group teqconsult.com Seamless UC: Which User Interface Will You Choose? Allan Sulkin President, teqconsult.com 1 Introduction Unified Communications (UC) solutions are quickly emerging as necessary tools for enterprises to

More information

Data and Computer Communications

Data and Computer Communications Data and Computer Communications CHAPTER 1 Tenth Edition by William Stallings Data Communications, Data Networks, and the Internet Data and Computer Communications, Tenth Edition by William Stallings,

More information

Community Manager Guide: Jive Jabber Add-on

Community Manager Guide: Jive Jabber Add-on Community Manager Guide: Jive Jabber Add-on Introduction 2 Contents 3 Contents Jabber... 4 Requirements for Jabber...4 Enabling the Jabber connector... 4 Jabber 4 Jabber The Jive Connector for Jabber allows

More information

SIP trunks with Microsoft Skype For Business

SIP trunks with Microsoft Skype For Business Phone systems and services with Microsoft Skype For Business A cost effective alternative to ISDN that provides flexibility and continuity for your business Reliable voice services What is SIP? SIP trunking

More information

IBM Corporation. Nom du speaker . 1 er et 2 octobre IBM Corporation

IBM Corporation. Nom du speaker  . 1 er et 2 octobre IBM Corporation IBM Corporation Integrate Titre de la your session Telephony into Sametime Nom du speaker email 1 er et 2 octobre 2007 Agenda UC² Strategy Telephony APIs Business Partner Solutions Sametime Unified Telephony

More information

Delivering Transformative Business Solutions

Delivering Transformative Business Solutions Delivering Transformative Business Solutions Helen McGrath VP Market Insights AT&T Business Solutions Businesses Today Need Greater Productivity Ubiquity Capability 2 Our Strategy Flexibly deliver integrated

More information

Unified Communications Platform

Unified Communications Platform Platforms (Products/Software) Unified Communications Platform TSUTSUI Kensaku, ARAO Shinya, SERADA Teruharu, HOKARI Makoto Abstract Integration of communications services used by an enterprise on an IP

More information

NGN: Enterprise IP Telephony

NGN: Enterprise IP Telephony NGN: Enterprise IP Telephony Research Brief Abstract: Enterprises have been slow to adopt Internet Protocol-based telephony. Vendors should educate them as to its benefits, using realistic calculations

More information

Skype for Business 10/6/2016 7:07 AM

Skype for Business 10/6/2016 7:07 AM 1 2 Damien Margaritis email: Blog: damien.margaritis@insynctechnology.com.au www.dmunified.com Meetup: www.meetup.com/melbourne-uc 20,000 Attendees Covered entire Microsoft stack Many announcements 3 4

More information

Cisco Unified MobilityManager and Cisco Mobile Connect

Cisco Unified MobilityManager and Cisco Mobile Connect Q&A Cisco Unified MobilityManager and Cisco Mobile Connect Q. What is Cisco Unified MobilityManager? A. Cisco Unified MobilityManager is an enterprise mobility application that works with Cisco to deliver

More information

True value through convergence

True value through convergence True value through convergence Mobility Solutions Colin Horton Marketing Manager Europe and Africa Residential telecoms issues Either no coverage or.. Multiple providers & multiple technologies, creating

More information

Leveraging Microsoft Office Communications Server. Jon Rauschenberger CTO

Leveraging Microsoft Office Communications Server. Jon Rauschenberger CTO Leveraging Microsoft Office Communications Server Jon Rauschenberger CTO jon@claritycon.com Agenda 2 Topics: What can Communication i Server do for your business? How can Communication Server enable real-time

More information

Alcatel-Lucent OpenTouch Conversation applications

Alcatel-Lucent OpenTouch Conversation applications Data Sheet Alcatel-Lucent OpenTouch Conversation applications The Alcatel-Lucent OpenTouch Communications Suite transforms enterprise communications into collaborative conversations and business services.

More information

Lync 2013 Depth Support Engineer Course. Day(s): 5. Overview

Lync 2013 Depth Support Engineer Course. Day(s): 5. Overview Lync 2013 Depth Support Engineer Course Day(s): 5 Course Code: M55070 Overview This five-day instructor-led class takes support engineers beyond design and deployment to troubleshooting Microsoft Lync

More information

[TITLE] Microsoft Communications Server 14 : Transforming the Way People Communicate. Patrick Beeharry Regional Product Marketing Manager

[TITLE] Microsoft Communications Server 14 : Transforming the Way People Communicate. Patrick Beeharry Regional Product Marketing Manager [TITLE] Microsoft Communications Server 14 : Transforming the Way People Communicate Patrick Beeharry Regional Product Marketing Manager Agenda First look at Lync 2010 Voice Capabilities and Interoperability

More information

RingCentral Office Premium Edition

RingCentral Office Premium Edition RingCentral Datasheet RingCentral Office Premium Edition RingCentral Office Premium Edition Empower your business to communicate, collaborate, and connect via voice, team messaging and collaboration, audio

More information

Fixed-Mobile Convergence and the Enterprise

Fixed-Mobile Convergence and the Enterprise The World of Convergence Fixed-Mobile Convergence and the Enterprise 2007 3G CDMA North America Regional Conference October 9-10, 2007 San Diego, California Ben Vos, Vice President Core Technologies Sprint

More information

Microsoft Lync Server 2010 LICENSING GUIDE

Microsoft Lync Server 2010 LICENSING GUIDE Microsoft Lync Server 2010 LICENSING GUIDE Table of Contents Executive Summary... 3 1 Key Changes for Lync Server 2010... 4 1.1 New Brand... 4 1.2 New Plus CAL... 4 1.3 Changes to the Enterprise CAL and

More information

Building toward a unified communications strategy

Building toward a unified communications strategy White Paper Building toward a unified communications strategy Bridge the gap with Adobe Acrobat Connect Pro Table of contents 1 The promise of unified communications 2 Finding the core value 3 Building

More information

Huawei Enterprise Communications Solution V3.0 Product Portfolio

Huawei Enterprise Communications Solution V3.0 Product Portfolio Security Level: Huawei Enterprise Communications Solution V3.0 Product Portfolio www.huawei.com HUAWEI TECHNOLOGIES CO., LTD. Enterprise Communications Gateways Gateways USM Unified Gateways U1900 Series

More information

HOW A CLOUD COMMUNICATIONS SYSTEM UNIQUELY SUPPORTS YOUR MOBILE WORKFORCE

HOW A CLOUD COMMUNICATIONS SYSTEM UNIQUELY SUPPORTS YOUR MOBILE WORKFORCE HOW A CLOUD COMMUNICATIONS SYSTEM UNIQUELY SUPPORTS YOUR MOBILE WORKFORCE Table of contents 3 How a UCaaS platform empowers your mobile workforce with a phone system and much more 4 6 11 A cloud phone

More information

Exam Name: PASCERSE - Cisco SaaS Conferencing and EIM Resale ATP for the SE Exam

Exam Name: PASCERSE - Cisco SaaS Conferencing and EIM Resale ATP for the SE Exam Vendor: Cisco Exam Code: 650-303 Exam Name: PASCERSE - Cisco SaaS Conferencing and EIM Resale ATP for the SE Exam Version: Demo QUESTION 1 Which two steps describe best practices for placing a product

More information

Cisco Cloud Architecture with Microsoft Cloud Platform Peter Lackey Technical Solutions Architect PSOSPG-1002

Cisco Cloud Architecture with Microsoft Cloud Platform Peter Lackey Technical Solutions Architect PSOSPG-1002 Cisco Cloud Architecture with Microsoft Cloud Platform Peter Lackey Technical Solutions Architect PSOSPG-1002 Agenda Joint Cisco and Microsoft Integration Efforts Introduction to CCA-MCP What is a Pattern?

More information

Reducing Skype for Business Costs via Proactive Management Using management tools cuts SfB operational costs by more than half

Reducing Skype for Business Costs via Proactive Management Using management tools cuts SfB operational costs by more than half Fall fssdfd 2Q 17 Reducing Skype for Business Costs via Proactive Management Using management tools cuts SfB operational costs by more than half Skype for Business (SfB) implementations are on the rise,

More information

IP Telephony on System i Unified Communications through Application Integration including Sametime and Domino

IP Telephony on System i Unified Communications through Application Integration including Sametime and Domino IP Telephony on System i Unified Communications through Application Integration including Sametime and Domino Mike Valiant Voice Solutions Marketing Manager 3Com Product Marketing i want easier collaboration.

More information

BYOD the HP Way: Secure, Device-Agnostic Network Access Management Jochen Fischer Solution Architect (MASE) September 2013

BYOD the HP Way: Secure, Device-Agnostic Network Access Management Jochen Fischer Solution Architect (MASE) September 2013 BYOD the HP Way: Secure, Device-Agnostic Network Access Management Jochen Fischer Solution Architect (MASE) September 2013 Bring Your Own???? 2 Bring Your Own Device cannot be ignored About 50% Workers

More information

5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C

5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C WHITE PAR 5 Best Practices for Transitioning from Legacy Voice to VoIP and UC&C 1 WHITE PAR from Legacy Voice to VoIP and UC&C Voice communications are undergoing a profound shift, with many organizations

More information

Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony

Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony Mobile TeleSystems (MTS) Converges Fixed and Mobile Telephony MTS creates new revenue opportunities with new services. EXECUTIVE SUMMARY Mobile TeleSystems (MTS) Industry: Telecommunications BUSINESS CHALLENGE

More information

BLM6196 COMPUTER NETWORKS AND COMMUNICATION PROTOCOLS

BLM6196 COMPUTER NETWORKS AND COMMUNICATION PROTOCOLS BLM6196 COMPUTER NETWORKS AND COMMUNICATION PROTOCOLS Prof. Dr. Hasan Hüseyin BALIK (1 st Week) Outline Course Information and Policies Course Syllabus 1. Data Communications, Data Networks, and the Internet

More information

THE ESSENTIAL GUIDE: SELECTING A CLOUD COMMUNICATIONS PROVIDER

THE ESSENTIAL GUIDE: SELECTING A CLOUD COMMUNICATIONS PROVIDER THE ESSENTIAL GUIDE: SELECTING A CLOUD COMMUNICATIONS PROVIDER Table of contents 3 4 5 15 16 Introduction Choose your path 7 critical considerations 6 Hybrid cloud communications solution 8 Integration

More information

Federal Acquisition Service

Federal Acquisition Service U.S. General Administration Federal Acquisition Service Networx Program Overview Integrated Technology Service Fred Schobert Networx Program Manager June 12, 2007 Networx Universal : Awarded March 29,

More information

Bitrix24 Cloud and On-Premise Features

Bitrix24 Cloud and On-Premise Features Updated: August 20, 2016 Bitrix24 Cloud and On-Premise Features Cloud Version On-Premise Version Free Plus Standard Professional BizPace BizPace Enterprise Communication Tools Activity Stream + + + + +

More information

Cisco Cloud Architecture for the Microsoft Cloud Platform. Building Multi-Tenant Service Provider Clouds and Driving a Profitable Joint GTM

Cisco Cloud Architecture for the Microsoft Cloud Platform. Building Multi-Tenant Service Provider Clouds and Driving a Profitable Joint GTM Cisco Cloud Architecture for the Microsoft Cloud Platform Building Multi-Tenant Service Provider Clouds and Driving a Profitable Joint GTM Today s presenters Tom Williams Director Cloud Business Development

More information

2017 Partner of the Year Winner Serbia THE MOST-COST EFFECTIVE WAY TO UPGRADE YOUR PBX SYSTEM. with Office 365 and Skype for Business

2017 Partner of the Year Winner Serbia THE MOST-COST EFFECTIVE WAY TO UPGRADE YOUR PBX SYSTEM. with Office 365 and Skype for Business 2017 Partner of the Year Winner Serbia THE MOST-COST EFFECTIVE WAY TO UPGRADE YOUR PBX SYSTEM with Office 365 and Skype for Business SAY HELLO TO A BRAND NEW COMMUNICATION SYSTEM Is it time to upgrade

More information

Security Vendor Line Card

Security Vendor Line Card Security Essential security controls required for complete security visibility Helps secure the world s largest Enterprise and provider networks from DDoS and advanced targeted attacks Deliver visibility

More information

SMB Solutions for Account Managers (SMBAM)

SMB Solutions for Account Managers (SMBAM) 650-177 SMB Solutions for Account Managers (SMBAM) Version 4.3 QUESTION NO: 1 The Solutions Recommendation Guide is a framework for creating a customized SMB solution. In order to create a customized solution,

More information

Skype for Business. Connect to everyone, anywhere, anytime. Benefits:

Skype for Business. Connect to everyone, anywhere, anytime. Benefits: Connect to everyone, anywhere, anytime What is Skype for Business? Skype for Business provides the future of communications to the users in your business, with a single software application which consolidates

More information

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Collaboration Acceleration

UCStrategies.com and UniComm Consulting. UC RFP Template Solution Description Collaboration Acceleration UCStrategies.com and UniComm Consulting UC RFP Template Solution Description Collaboration Acceleration The Unified Communications (UC) RFP Template Toolkits focus on the new solutions that are enabled

More information

Ran Inbar CTO UC. AudioCodes CloudBond Product and Topologies. Dec. 2015

Ran Inbar CTO UC. AudioCodes CloudBond Product and Topologies. Dec. 2015 Ran Inbar CTO UC AudioCodes CloudBond Product and Topologies Dec. 2015 Terminology On premises- Service is deployed in the customer's datacenter Partner hosted- Service is deployed in the hosting partner's

More information

Exam Name: PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam

Exam Name: PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam Vendor: Cisco Exam Code: 650-304 Exam Name: PASCERFE - Cisco SaaS Conferencing and EIM Resale ATP for the FE Exam Version: Demo QUESTION NO: 1 Which step(s) should you take to establish rapport with clients?

More information

MITEL Communications Platform

MITEL Communications Platform 821_3334-5000-Communnications-Platform-BRO.qxd:Layout 1 1/19/09 12:16 PM MITEL 5000 Communications Platform Page 3 821_3334-5000-Communnications-Platform-BRO.qxd:Layout 1 Today s 1/19/09 12:16 PM Page

More information

Network Computing Trends and Technology Cisco and/or its affiliates. All rights reserved. 1

Network Computing Trends and Technology Cisco and/or its affiliates. All rights reserved. 1 Network Computing Trends and Technology 2011 Cisco and/or its affiliates. All rights reserved. 1 Agenda Collaborations Cloud Optimized by Borderless Networks 2011 Cisco and/or its affiliates. All rights

More information

Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide

Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide 18-603255 Issue 2 May 2009 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure

More information

Net-Net Interactive Session Recorder - recording utility for session delivery networks

Net-Net Interactive Session Recorder - recording utility for session delivery networks Net-Net Interactive Session Recorder - recording utility for session delivery networks The need for recording is exploding, recording complexity is escalating Exploding need Compliance financial, legal,

More information

MiCloud Enterprise. Mobile-Ready, Customer-Focused, Cloud-Driven Communications

MiCloud Enterprise. Mobile-Ready, Customer-Focused, Cloud-Driven Communications MiCloud Enterprise Mobile-Ready, Customer-Focused, Cloud-Driven Communications MiCloud Enterprise brings mobility, simplicity and customer centricity to enterprise communications and collaboration. Created

More information

Breaking Points, Manual Labor, Detours and Bridge Building

Breaking Points, Manual Labor, Detours and Bridge Building Breaking Points, Manual Labor, Detours and Bridge Building TIME FOR A NEW NETWORK July 14, 2010 1 Copyright 2010 Juniper Networks, Inc. www.juniper.net Network Innovation 2 Copyright 2010 Juniper Networks,

More information

Traditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business

Traditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business Traditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business CONTENTS Summary... 3 What s The Buzz About?... 3 What It Means For Businesses... 3 What It Means For Employees...

More information

Hosted Exchange. Presented by Joseph Lee

Hosted Exchange. Presented by Joseph Lee Hosted Exchange Presented by Joseph Lee Hosted Exchange Hosted Exchange provides users with essential productivity tools and admins with control, simplicity and choice. Hosted Exchange For users: High

More information

1 Technology, 2 Trends and 3 Questions for UC business success. Brian Witt Regional System Engineer enterprise.alcatel-lucent.com

1 Technology, 2 Trends and 3 Questions for UC business success. Brian Witt Regional System Engineer enterprise.alcatel-lucent.com 1 Technology, 2 Trends and 3 Questions for UC business success Brian Witt Regional System Engineer enterprise.alcatel-lucent.com Agenda Alcatel-Lucent Vision for UC Business Success 1 Technology: LTE application

More information