LOCAL EXCHANGE SERVICES TARIFF S.C.C.-Va.-No Verizon Virginia LLC Section 2 Original Page 1 LOCAL EXCHANGE SERVICE

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1 Original Page 1 A. GENERAL The regulations and rates contained herein are applicable to various local exchange telephone services furnished within each exchange or zone as specified in B.3. following. For rates applicable to exchanges declared Competitive pursuant to S.C.C. Order in Case No., PUC , see the Competitive Priced Local Exchange Services Tariff, S.C.C. Va. -No B. REGULATIONS 1. Service for Customer-provided Shared Tenant Service and service for Pay Telephone Lines is provided as specified in Sections 6A and 4D, respectively, of this Tariff. 2. Multizone Exchanges a. The Newport News Metropolitan Exchange Area (NNMEA) embraces Newport News and certain suburban areas. The NNMEA comprises zones designated as follows: Hampton, Newport News, Peninsula and Poquoson. b. The Norfolk Metropolitan Exchange Area (NMEA) embraces Norfolk and certain suburban areas. The NMEA comprises zones designated as follows: Norfolk-Virginia Beach and Portsmouth, which are served by this Company; Princess Anne, Great Bridge and Hickory, which are served by Verizon South, Inc. c. The Washington Metropolitan Exchange Area (WMEA) embraces the District of Columbia and certain suburban areas in Virginia and Maryland. The WMEA comprises zones designated as follows: Alexandria-Arlington (Va.), Berwyn (Md.), Bethesda (Md.), Bowie-Glenn Dale (Md.), Capitol Heights (Md.), Clinton (Md.), Fairfax-Vienna (Va.), Falls Church-McLean (Va.), Hyattsville (Md.), Kensington (Md.), Layhill (Md.), Marlboro (Md.), Oxon Hill (Md.), Rockville (Md.), Silver Spring (Md.) and Washington (D.C.).

2 Original Page 1a B. REGULATIONS (Cont d) 3. Exchange and Zone Rate Classes and Local Service Areas Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Alexandria- Arlington 8,8,8 4,5, All zones of the WMEA, Arcola* Braddock, Catoctin, Dulles*, Dulles Metro*, Engleside, Herndon, Leesburg, Lorton*, Lorton Metro* Appalachia 4,3,4 4,5, Appalachia, Big Stone Gap, Norton, Pennington Gap, Wise Ashland 8b,7,8b 4,5, Ashland, Bethia, Chester, Hanover*, Manakin, Mechanicsville, Midlothian, Richmond, Rockville, Sandston, Varina * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

3 Original Page 2 B. REGULATIONS (Cont'd) Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Bedford 7,6,7 4,5, Bedford, Buchanan, Big Island, Lynchburg, Montvale, Roanoke, Stone Mountain Belle Haven 4,3,4 4,5, Belle Haven, Eastville, Onancock Bent Mountain 7,6,7 4,5, Bent Mountain, Locust Grove*, Roanoke, Salem, Shawsville Berryville 6,5,6 4,5, Berryville, Bluemont, Boyce, Stephens City, Upperville, Winchester Bethia 8b,7,8b 4,5, Amelia*, Ashland, Bethia, Chester, Dinwiddie, Manakin, Mechanicsville, Midlothian, Petersburg, Powhatan, Richmond, Rockville, Sandston, Varina Big Island 6,5,6 4,5, Allwood*, Bedford, Big Island, Buchanan, Lynchburg Big Stone Gap 5,3,5 4,5, Appalachia, Big Stone Gap, Norton, Pennington Gap, Wise Blacksburg 6,6,6 4,5, Blacksburg, Christiansburg, Dublin, Pearisburg, Pulaski, Radford, Salem, Shawsville Bluemont 6,5,6 4,5, Berryville, Bluemont, Catoctin, Leesburg, Middleburg, Mount Gilead, Upperville Boyce 6,5,6 4,5, Berryville, Boyce, Stephens City, Upperville, Winchester Braddock 8a,8a,8a 4,5, Alexandria-Arlington, Arcola*, Braddock, Dale City*, Dulles*, Dulles Metro*, Engleside, Fairfax - Vienna, Falls Church - McLean, Herndon, Leesburg, Lorton*, Lorton Metro*, Manassas*, Washington, D.C.* Brokenburg 6,6,6 4,5, Brokenburg, Chancellor*, Fredericksburg, Ladysmith*, Mineral, Spotsylvania, Unionville Buchanan 7,6,7 4,5, Bedford, Big Island, Buchanan, Fincastle*, Montvale, Roanoke, Troutville* Calverton 6,5,6 4,5, Calverton, Hartwood, Haymarket*, Nokesville*, Remington, Triangle*, Warrenton * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

4 Original Page 3 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Cape Charles 8b,7,8b 4,5, Cape Charles, Eastville, Great Bridge*, Hickory*, Norfolk-Va. Beach Zone, Portsmouth, Princess Anne* Cartersville 8b,8b,8b 4,5, Cartersville, Cumberland, Farmville*, Fife, Powhatan Catoctin 8b,7,8b 4,5, Alexandria Arlington, Bluemont, Catoctin, Fairfax Vienna, Falls Church McLean, Herndon, Leesburg, Mount Gilead Charles City 8b,7,8b 4,5, Charles City, Claremont*, Enon, Hopewell, Providence Forge, Richmond, Surry*, Toano, Varina, Williamsburg Chatham 6,4,6 4,5, Bachelors Hall*, Chatham, Danville, Whitmell* Chester 8b,7,8b 4,5, Ashland, Bethia, Chester, Enon, Hopewell, Manakin, Mechanicsville, Midlothian, Petersburg, Richmond, Rockville, Sandston, Varina * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

5 Original Page 3a B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Chincoteague 3,2,3 4,5, Chincoteague, Temperanceville Christiansburg 7,6,7 4,5, Alum Ridge*, Blacksburg, Christiansburg, Dublin, Locust Grove*, Pulaski, Radford, Roanoke, Salem, Shawsville Clinchco 3,2,3 4,5, Clinchco, Clintwood, Coeburn, Dante, Davenport, Haysi Clintwood 5,4,5 4,5, Clinchco, Clintwood, Coeburn, Dante, Haysi, Pound, Wise Clover 4,3,4 4,5, Barnesville*, Charlotte Court House*, Clover, Drakes Branch*, Halifax*, South Boston* Coeburn 5,4,5 4,5, Clinchco, Clintwood, Coeburn, Dante, Norton, St. Paul, Wise Concord 6,6,6 4,5, Appomattox*, Concord, Gladstone*, Lynchburg, Pamplin*, Rustburg* Craigsville 6,4,6 4,5, Craigsville, Staunton Criglersville 6,4,6 4,5, Criglersville, Culpeper, Madison, Orange, Shenandoah Park, Sperryville * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

6 Original Page 4 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Culpeper 7,6,7 4,5, Criglersville, Chancellor*, Culpeper, Hartwood, Madison, Marshall, Orange, Remington, Sperryville, Unionville, Warrenton, Washington* Cumberland 8b,8b,8b 4,5, Arvonia*, Buckingham*, Cartersville, Cumberland, Dillwyn*, Farmville*, Powhatan, Prospect* Cumberland Gap 5,3,5 4,5, Cumberland Gap, Tenn.* Cumberland Gap, Va., Fork Ridge, Tenn.*, Jonesville, Middlesboro, Ky.*, Pennington Gap, New Tazewell, Tenn.*, Sharpe's Chapel, Tenn.* Dante 5,3,5 4,5, Clinchco, Clintwood, Coeburn, Dante, Davenport, Haysi, Lebanon, Saint Paul Danville 5,5,5 4,5, Axton*, Bachelors Hall*, Chatham, Danville, Gatewood, N.C.*, Milton, N.C.*, Whitmell* Davenport 5,4,5 4,5, Big Prater*, Clinchco, Dante, Davenport, Grundy*, Haysi, Honaker, Jewell Ridge*, Lebanon, Oakwood*, Richlands* Dinwiddie 8b,8b,8b 4,5, Bethia, Dinwiddie, Disputanta*, McKenney, Petersburg, Stony Creek* Dublin 6,5,6 4,5, Blacksburg, Christiansburg, Dublin, Pearisburg, Pulaski, Radford * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

7 Original Page 5 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Eastville 5,5,5 4,5, Belle Haven, Cape Charles, Eastville Engleside 8a,8a,8a 4,5, Alexandria-Arlington, Braddock, Dulles*, Dulles Metro*, Engleside, Fairfax-Vienna, Falls Church-McLean, Herndon, Lorton*, Lorton Metro*, Occoquan*, Washington, D.C.* Enon 7,7,8b 4,5, Charles City, Chester, Claremont*, Enon, Hopewell, Petersburg, Varina Fairfax-Vienna Zone Falls Church- McLean Zone 8,8,8b 4,5, All zones of the WMEA, Arcola*, Braddock, Catoctin, Dulles*, Dulles Metro*, Engleside, Herndon, Leesburg, Lorton*, Lorton Metro* 8,8,8 4,5, All zones of the WMEA, Arcola*, Braddock, Catoctin, Dulles*, Dulles Metro*, Engleside, Herndon, Leesburg, Lorton*, Lorton Metro* Fife 8b,8b,8b 4,5, Cartersville, Fife, Goochland, Louisa, Mineral, Powhatan Fredericksburg 6,6,6 4,5, Bowling Green*, Brokenburg, Chancellor*, Colonial Beach*, Fredericksburg, Hartwood, King George*, Port Royal*, Spotsylvania, Stafford* Gainesboro 5,5,5 4,5, Gainesboro, Gore, Winchester Goochland 8b,7,8b 4,5, Fife, Goochland, Manakin, Mineral, Powhatan, Richmond, Rockville Gordonsville 7,5,7 4,5, Charlottesville*, Gordonsville, Louisa, Orange, Unionville Gore 6,5,6 4,5, Capon Bridge, W. Va.*, Gainesboro, Gore, Winchester * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

8 Original Page 6 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Greenwood 6,6,6 4,5, Charlottesville*, Crozet*, Greenwood, Lovingston Hampton 8b,7,8b 4,5, All Zones of the NNMEA Zone, Chuckatuck*, Crittenden*, Gloucester*, Great Bridge*, Hayes*, Hickory*, Norfolk-Va. Beach Zone, Princess Anne*, Portsmouth Zone*, Smithfield*, Surry*, Suffolk, Toano, Williamsburg, Windsor* Hartwood 7,6,7 4,5, Calverton, Chancellor*, Culpeper, Fredericksburg, Hartwood, Remington, Stafford*, Triangle* Haysi 6,4,6 4,5, Big Prater*, Clinchco, Dante Clintwood, Davenport, Haysi, Honaker, Lebanon, Maxie*, Richlands* Herndon 8a,8a,8a 4,5, Alexandria-Arlington, Arcola*, Braddock, Catoctin, Dulles*, Dulles Metro*, Engleside, Fairfax-Vienna, Falls Church- McLean, Herndon, Leesburg, Lorton*, Lorton Metro*, Washington, D.C.* Honaker 6,4,6 4,5, Davenport, Grundy, Haysi, Honaker, Jewell Ridge*, Lebanon, Oakwood*, Richlands* Tazewell* Hopewell 8b,8b,8b 4,5, Charles City, Chester, Claremont*, Disputanta*, Enon, Hopewell, Petersburg, Waverly Jonesville 3,2,3 4,5, Cumberland Gap, Jonesville, Pennington Gap, St. Charles Lebanon 5,4,5 4,5, Dante, Davenport, Haysi, Honaker, Jewell Ridge*, Lebanon, Richlands*, St. Paul Leesburg 8b,7,8b 4,5, Alexandria-Arlington, Arcola*, Bluemont, Braddock, Catoctin, Dulles*, Dulles Metro*, Fairfax-Vienna, Falls Church-McLean, Herndon, Leesburg, Middleburg, Mount Gilead Louisa 5,3,5 4,5, Fife, Gordonsville, Louisa, Mineral, Orange, Unionville Lovingston 7,5,7 4,5, Amherst*, Charlottesville*, Gladstone*, Greenwood, Lovingston, Piney River, Raphine* Sweet Briar* Lynchburg 6,6,6 4,5, Allwood*, Altavista*, Amherst*, Appomattox*, Bedford, Big Island, Concord, Gladstone*, Gretna*, Hurt*, Lynchburg, Pamplin*, Renan*, Rustburg*, Stone Mountain, Sweet Briar* * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

9 Original Page 7 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Madison 6,4,6 4,5, Criglersville, Culpeper, Madi -son, Orange, Shenandoah Park Manakin 8b,7,8b 4,5, Ashland, Bethia, Chester, Goochland, Manakin, Mechanicsville, Midlothian, Powhatan, Richmond, Rockville, Sandston, Varina Marshall 6,5,6 4,5, Culpeper, Marshall, Middleburg, The Plains, Upperville, Warrenton McKenney 8b,8b,8b 4,5, Alberta*, Dinwiddie, Emporia*, McKenney, Petersburg, Stony Creek* Mechanicsville 7,7,7 4,5, Ashland, Bethia, Chester, Dawn*, Hanover*, Manakin, Mechanicsville, Midlothian, Old Church*, Providence Forge, Richmond, Rockville, Sandston, Varina Middleburg 6,5,6 4,5, Arcola*, Bluemont, Haymarket*, Leesburg, Marshall, Middleburg, Mount Gilead, The Plains, Upperville Midlothian 7,7,7 4,5, Amelia*, Ashland, Bethia, Chester, Manakin, Mechanics - ville, Midlothian, Powhatan, Richmond, Rockville, Sandston, Varina Mineral 5,3,5 4,5, Brokenburg, Fife, Goochland, Ladysmith*, Louisa, Mineral, Unionville Montvale 7,6,7 4,5, Bedford, Buchanan, Montvale, Roanoke, Salem, Stone Mountain Mount Gilead 6,5,6 4,5, Bluemont, Catoctin, Leesburg, Middleburg, Mount Gilead, Upperville Narrows 3,3,3 4,5, Narrows, Pearisburg, Peterstown, W. Va*, Rocky Gap* Newport News Zone Norfolk-Virginia Beach Zone 8b,7,8b 4,5, Chuckatuck*, Crittenden*, Gloucester*, Great Bridge*, Hayes*, Hickory*, All zones of the NNMEA, Norfolk-Va. Beach Zone, Portsmouth Zone, Princess Anne*, Smithfield*, Surry*, Suffolk, Toano, Williamsburg, Windsor* 8b,7,8b 4,5, All zones of the NMEA, Cape Charles, Chuckatuck*, Crittenden*, Franklin*, Holland*, Knotts Is., N.C.*, All zones of the NNMEA, Smithfield*, Suffolk, Whaleyville, Windsor* Norton 5,4,5 4,5, Appalachia, Big Stone Gap, Coeburn, Norton, Pound, Wise * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

10 Original Page 8 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Rate Exchange or Zone Class Notes# Exchange Exchanges and Zones Included Map Date in Local Service Area Onancock 5,4,5 4,5, Belle Haven, Onancock, Parksley Orange 6,4,6 4,5, Chancellor, Criglersville, Culpeper, Gordonsville, Louisa, Madison, Orange, Unionville Parksley 4,4,4 4,5, Onancock, Parksley, Temperanceville Pearisburg 6,4,6 4,5, Blacksburg, Dublin, Narrows, Pearisburg, Pembroke*, Pulaski, Radford Peninsula Zone 8b,7,8b 4,5, All zones of the NNMEA, Chuckatuck*, Crittenden*, Gloucester*, Great Bridge*, Hayes*, Hickory*, Norfolk-Va. Beach Zone, Portsmouth Zone, Princess Anne*, Smithfield*, Suffolk, Surry*, Toano, Williamsburg, Windsor* Pennington Gap 4,3,4 4,5, Appalachia, Big Stone Gap, Cumberland Gap, Jonesville, Pennington Gap, Saint Charles Petersburg 8b,8b,8b 4,5, Bethia, Chester, Claremont* Dinwiddie, Disputanta*, Enon, Hopewell, McKenney, Petersburg, Stoney Creek*, Waverly Piney River 7,7,7 4,5, Allwood*, Amherst*, Lovingston, Piney River, Raphine*, Sweet Briar* Poquoson Zone 8b,7,8b 4,5, Chuckatuck*, Crittenden*, Gloucester*, Great Bridge*, Hayes*, Hickory*, All zones of the NNMEA, Norfolk-Va. Beach Zone, Portsmouth Zone, Princess Anne*, Smithfield*, Suffolk, Surry*, Toano, Williamsburg, Windsor* Portsmouth Zone 8b,7,8b 4,5, All zones of the NMEA, All zones of the NNMEA, Cape Charles, Chuckatuck*, Crittenden*, Franklin*, Holland*, Knotts Is., N.C., Smithfield*, Suffolk, Whaleyville, Windsor* Pound 5,4,5 4,5, Clintwood, Norton, Pound, Wise Powhatan 8b,7,8b 4,5, Amelia*, Bethia, Cartersville, Cumberland, Fife, Goochland, Manakin, Midlothian, Powhatan, Richmond Providence Forge 8b,7,8b 4,5, Charles City, Mechanicsville, Old Church*, Providence Forge, Richmond, Sandston, Toano, Varina, West Point, Williamsburg Pulaski 6,5,6 4,5, Blacksburg, Christiansburg, Dublin, Pearisburg, Pulaski, Radford Radford 6,6,6 4,5, Blacksburg, Christiansburg, Dublin, Pearisburg, Pulaski, Radford Remington 6,5,6 4,5, Calverton, Culpeper, Hartwood, Remington, Warrenton * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

11 Original Page 9 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Richmond 7,7,7 4,5,6 Amelia*, Ashland, Bethia, Charles S.E City, Chester, Goochland, Hanover*, Manakin, Mechanicsville, Midlothian, N.E Old Church*, Powhatan, S.W Providence Forge, Richmond, N.W Rockville, Sandston, Varina Roanoke 7,7,7 4,5, Bedford, Bent Mountain, Boones Mill*, Buchanan, Burnt Chimney*, Christiansburg, Eagle Rock*, Fincastle*, Montvale, New Castle*, Roanoke, Salem, Shawsville, Stone Mountain, Troutville* Rockville 8b,7,8b 4,5, Ashland, Bethia, Chester, Goochland, Manakin, Mechanicsville, Midlothian, Richmond, Rockville, Sandston, Varina Saint Charles 3,3,3 4,5, Jonesville, Pennington Gap, Saint Charles Saint Paul 4,3,4 4,5, Coeburn, Dante, Lebanon, Saint Paul Salem 7,6,7 4,5, Bent Mountain, Blacksburg, Christiansburg, Montvale, New Castle*, Roanoke, Salem, Shawsville, Troutville* Sandston 7,7,7 4,5, Ashland, Bethia, Chester, Manakin, Mechanicsville, Midlothian, Providence Forge, Richmond, Rockville, Sandston, Varina Shawsville 7,6,7 4,5, Bent Mountain, Blacksburg, Christiansburg, Roanoke, Salem, Shawsville Shenandoah Park 4,3,4 4,5, Criglersville, Luray*, Madison, Shenandoah Park, Sperryville, Stanley* Sperryville 5,4,5 4,5, Criglersville, Culpeper, Shenandoah Park, Sperryville, Washington, Va.* Spotsylvania 6,5,6 4,5, Bowling Green*, Brokenburg, Chancellor*, Fredericksburg, Ladysmith*, Spotsylvania Staunton 6,6,6 4,5, Bridgewater*, Craigsville, New Hope*, Raphine, Staunton, Weyers Cave* * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

12 Original Page 10 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Stephens City 5,5,5 4,5, Berryville, Boyce, Stephens City, Winchester Stone Mountain 7,6,7 4,5, Bedford, Burnt Chimney*, Lynchburg, Montvale, Roanoke, Stone Mountain Suffolk 8b,7,8b 4,5, All zones of the NNMEA, Chuckatuck*, Crittenden*, Franklin*, Great Bridge*, Hickory*, Holland*, Norfolk-Va. Beach Zone, Portsmouth Zone, Princess Anne*, Smithfield*, Suffolk, Whaleyville, Windsor* Tangier 3,3,3 4,5, Tangier Temperanceville 4,4,4 4,5, Chincoteague, Parksley, Pocomoke, Md.*, Temperanceville The Plains 5,4,5 4,5, Haymarket*, Marshall, Middleburg, The Plains, Warrenton Toano 7,6,7 4,5, All Zones of the NNMEA, Charles City, Claremont*, Gloucester*, King & Queen*, Providence Forge, Smithfield*, Surry*, Toano, West Point, Williamsburg Unionville 7,7,7 4,5, Brokenburg, Chancellor*, Culpeper, Gordonsville, Louisa, Mineral, Orange, Unionville Upperville 6,4,6 4,5, Berryville, Bluemont, Boyce, Marshall, Middleburg, Mount Gilead, Upperville, Warrenton Varina 7,7,7 4,5, Ashland, Bethia, Charles City, Chester, Enon, Manakin, Mechanicsville, Midlothian, Providence Forge, Richmond, Rockville, Sandston, Varina Warrenton 6,5,6 4,5, Calverton, Culpeper, Haymarket*, Marshall, Remington, The Plains, Upperville, Warrenton Waverly 8b,8b,8b 4,5, Capron*, Claremont*, Courtland*, Dendron*, Disputanta*, Hopewell, Petersburg, Stony Creek*, Surry*, Wakefield*, Waverly West Point 8b,8b,8b 4,5, King and Queen*, King William*, Providence Forge, Toano, West Point, Williamsburg Whaleyville 8b,7,8b 4,5, Chuckatuck*, Crittenden*, Franklin*, Great Bridge*, Hickory*, Holland*, Norfolk- Va. Beach Zone, Portsmouth Zone, Princess Anne*, Smithfield*, Suffolk, Whaleyville, Windsor* * Non-Verizon Virginia Exchange # For note explanation, see Page 11 following.

13 Original Page 11 B. REGULATIONS (Cont'd) 3. Exchange and Zone Rate Classes and Local Service Areas (Cont'd) Exchange or Zone Rate Class Notes# Exchange Map Date Exchanges and Zones Included in Local Service Area Williamsburg 7,6,7 4,5, All zones of the NNMEA, Charles City, Claremont*, Gloucester*, King & Queen*, Providence Forge, Smithfield*, Surry*, Toano, West Point, Williamsburg Winchester 5,5,5 4,5, Berryville, Boyce, Gainesboro, Gore, Stephens City, Winchester Wise 5,4,5 4,5, Appalachia, Big Stone Gap, Clintwood, Coeburn, Norton, Pound, Wise #Note Explanation The first Rate Class number denotes the applicable Rate Class for Dial Tone Lines with ly Usage Options, except as otherwise specified following, or Message Rate Services. The second Rate Class number denotes the applicable Rate Class for Measured Rate Services and Dial Tone Lines with Exchange Flat/Measured Rate ly Usage Options. The third Rate Class number denotes the applicable Rate Class for Message Rate Hotel and Hospital Private Branch Exchange (PBX) Trunks. 5 Residential basic telephone services under this exchange/zone (in bold print) are competitive and priced as indicated under Tariff Business basic telephone services under this exchange/zone (in bold print) are competitive and priced as indicated under Tariff 220. * Non-Verizon Virginia Exchange

14 Original Page Application of Rates (Cont'd) b. Charges for monthly usage options apply in addition to the charges for dial tone lines. c. Business Rates (1) Dial tone lines are available with either basic message rate service, basic measured rate service, or an unlimited monthly usage option, except as otherwise specified in B.3. preceding and 2. following. Basic message rate and measured rate services provide for charging on a per-call basis on calls to the local service area with no usage allowance included in the monthly rates. Charges per call are as specified in 3.a. following. (2) The unlimited monthly usage option provides for unlimited local calling per month on a flat rate basis to dial tone lines in the local service area. (3) Charges for calls to extended calling areas are as specified in the Extended Area Calling Tariff. (4) Charges for calls to the Community Choice Plan SM Service exchanges or zones are as specified in the Community Choice Plan SM Service tariff. d. Residence Rates (1) Dial tone lines are available only in conjunction with a monthly usage option except for individual lines and PBX trunks. Individual lines and PBX trunks without monthly usage options are Local Exchange Services offered on a basic message rate or basic measured rate per-call basis. Charges per call are as specified in 3.a. or 3.c. following, as appropriate. Individual lines without a monthly usage option are economy service. (2) ly usage options provide for local calling on a monthly basis to dial tone lines in the local service area as follows: Unlimited Usage - No limit on the number of local calls per month for a flat rate.

15 Original Page Application of Rates (Cont'd) d. Residence Rates (Cont'd) (2) (Cont'd) Limited Usage - A limited amount (Allowance) of message rate or measured rate calling as appropriate. For all calling over the allowance, additional rates per call apply. Exchange Flat/Measured Rate - No limit on the number of local calls for a flat rate to the exchange or zone on which the dial tone line is rated, and basic measured rate service on calls to all other exchanges and zones in the local service area. (3) Charges for calls to extended calling areas are as specified in the Extended Area Calling Tariff. (4) Charges for calls to the Community Choice Plan SM Service exchanges or zones are as specified in the Community Choice Plan SM Service tariff. e. Determination of Rate Classes (1) Each exchange or zone is assigned to three rate classes for the application of exchange service rates according to the combined total of the number of dial tone lines in its local service area, extended calling area, and Community Choice Plan SM Service area. These rate classes are arranged in a rate schedule as shown in C.2. following. (2) The combined total number of dial tone lines in the local service area, extended calling area, and Community Choice Plan SM Service area are computed as follows: For Flat/Measured Rate Services and Message/Measured Rate Services, the dial tone lines in the local service area of each exchange and zone and in the Community Choice Plan SM Service exchange or zone are multiplied by the appropriate distance factors. The dial tone lines in the extended calling area are then added to the dial tone lines as determined preceding for the local service area. For Measured Rate Services, the dial tone lines in the local service area and the extended calling area of each exchange and zone are totaled. The dial tone lines in the Community Choice Plan SM Service area are multiplied by the appropriate distance factors and are added to the total.

16 Original Page Application of Rates (Cont'd) e. Determination of Rate Classes (Cont'd) (2) (Cont'd) For message rate hotel and hospital PBX trunks and service for Pay Telephone Lines, the dial tone lines in the local service area, the extended calling area, and in the Community Choice Plan SM Service area of each exchange and zone are each multiplied by their appropriate distance factors and then totaled. (3) Distance factors are based on airline miles between the rate center of an exchange or zone and the rate center of each of the exchanges or zones in the local service area, extended calling area, and in the Community Choice Plan SM Service area as indicated following: Airline Miles Between the Rate Centers of Exchange or Zones Distance Factor Over Up to and Including (4) When the Telephone Company proposes to change an exchange or zone from one rate class to another because of an increase or decrease in the combined total number of dial tone lines, notice of the reclassification of said exchange or zone to the proper rate class shall be given by filing revised tariffs with the State Corporation Commission in accordance with the rules and regulations of the State Corporation Commission and the laws of the Commonwealth of Virginia. Such revised tariffs will be filed only when an exchange or zone has exceeded or fallen below its rate class limitation by 5% or when an additional exchange or zone is added to the local service area, extended calling area, or Community Choice Plan SM Service area of an exchange or zone, and the new combined total number of dial tone lines exceeds the upper limit of the rate class.

17 1st Revised Page 15 Cancels Original Page Rate Schedules a. Rate Class 1 Exchanges with up to 4,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer-provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. * Rate includes basic message rate service or basic measured rate service Issued: March 7, 2013 Effective: March 16, 2013

18 1st Revised Page 16 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No a. Rate Class 1 Exchanges with up to 4,000 Weighted Dial Tone Lines (Cont'd) (2) Residence per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited Usage, Flat Rate Individual Line A PBX Trunk # (C) II. Limited Usage, Message Rate, Individual Line (IV) A III. Limited Usage, Measured Rate, Individual Line (IV) A IV. Exchange Flat/Measured Rate, Individual Line (V) A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

19 1st Revised Page 17 Cancels Original Page Rate Schedules (Cont'd) b. Rate Class 2 Exchanges with from 4,001 to 15,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

20 1st Revised Page 18 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No b. Rate Class 2 Exchanges with from 4,001 to 15,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message Rate, Individual Line (IV)... III. Limited, Measured Rate, Individual Line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 5.84 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

21 1st Revised Page 19 Cancels Original Page Rate Schedules (Cont'd) c. Rate Class 3 Exchanges with from 15,001 to 30,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

22 1st Revised Page 20 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No c. Rate Class 3 Exchanges with from 15,001 to 30,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line...$8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered which is called Economy Service PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message, Individual Line (IV) A III. Limited, Measured Rate, Individual Line (IV) A IV. Exchange Flat/Measured Rate, Individual Line (V) A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

23 1st Revised Page 21 Cancels Original Page Rate Schedules (Cont'd) d. Rate Class 4 Exchanges with from 30,001 to 50,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

24 1st Revised Page 22 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No d. Rate Class 4 Exchanges with from 30,001 to 50,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message Rate, Individual Line (IV)... III. Limited, Measured Rate, Individual Line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 7.37 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

25 1st Revised Page 23 Cancels Original Page Rate Schedules (Cont'd) e. Rate Class 5 Exchanges from 50,001 to 100,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

26 1st Revised Page 24 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No e. Rate Class 5 Exchanges from 50,001 to 100,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line...$8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message Rate, Individual line (IV)... III. Limited, Measured Rate, Individual line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 7.75 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

27 1st Revised Page 25 Cancels Original Page Rate Schedules (Cont'd) f. Rate Class 6 Exchanges from 100,001 to 300,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

28 1st Revised Page 26 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No f. Rate Class 6 Exchanges from 100,001 to 300,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message Rate, Individual Line (IV)... III. Limited, Measured Rate, Individual Line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 8.52 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

29 1st Revised Page 27 Cancels Original Page Rate Schedules (Cont'd) g. Rate Class 7 Exchanges from 300,001 to 1,280,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

30 1st Revised Page 28 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No g. Rate Class 7 Exchanges from 300,001 to 1,280,000 Weighted Dial Tone Lines (Cont'd) (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. Limited, Message, Individual Line (IV)... III. Limited, Measured Rate, Individual Line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 9.25 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

31 2nd Revised Page 29 Cancels 1st Revised Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No h. Rate Class 8 Zones of the WMEA with more than 1,280,000 Weighted Dial Tone Lines. Includes the Alexandria/Arlington, Fairfax/Vienna and Falls Church/McLean Exchanges. (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. # EFFECTIVE 6/16/12 LA2, See General Regulations Tariff S.C.C. Va, No. 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: March 7, 2013 Effective: March 16, 2013

32 1st Revised Page 30 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No h. Rate Class 8 Zones of the WMEA with more than 1,280,000 Weighted Dial Tone Lines. Includes the Alexandria/Arlington, Fairfax/Vienna and Falls Church/McLean Exchanges. (Cont'd) (2) Residence, per line (Cont'd) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line...$10.87 A PBX Trunk # (C) II. Limited, Message Rate Individual Line (IV)... III. Limited, Measured Rate Individual Line (IV)... IV. Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 9.25 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

33 1st Revised Page 30a Cancels Original Page 30a 2. Rate Schedules (Cont'd) i. Rate Class 8a Exchanges of the WMEA with more than 1,280,000 Weighted Dial Tone Lines. Includes the Braddock, Engleside and Herndon Exchanges. (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* For other than Service for Customer - provided Shared Tenant Service* (I) (I) Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

34 1st Revised Page 30b Cancels Original Page 30b 2. Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No i. Rate Class 8a Exchanges of the WMEA with more than 1,280,000 Weighted Dial Tone Lines. Includes the Braddock, Engleside and Herndon Exchanges. (Cont d) (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. III. IV. Limited, Message Rate, Individual Line (IV)... Limited, Measured Rate, Individual Line (IV)... Exchange Flat/Measured Rate, Individual Line (V) A 3.14 A 8.80 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

35 1st Revised Page 30c Cancels Original Page 30c 2. Rate Schedules (Cont'd) j. Rate Class 8b Zones and Exchanges with more than 1,280,000 Weighted Dial Tone Lines. Rate Class 8b Zones/Exchanges with more than 1,280,000 Weighted Dial Tone Lines other than Northern Virginia zones and exchanges listed on pages 29, 30, 30a, and 30b. (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* (I) For other than Service for Customer - provided Shared Tenant Service* (I) Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk For Service for Customer-provided Coin Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. Issued: March 7, 2013 Effective: March 16, 2013

36 Original Page Rate Schedules a. Rate Class 1 Exchanges with up to 4,000 Weighted Dial Tone Lines (1) Business, per line Term Rate 1 PBX Trunk For Service for Customer-provided Shared Tenant Service* For other than Service for Customer-provided Shared Tenant Service* Credit Card Operated Telephones (b) ly Usage Option, Unlimited Usage, Flat Rate PBX Trunk Credit Card Operated Telephones Note 1 : See Page 32 (Note VI) following for the terms and conditions applicable to the term rate option. * Rate includes basic message rate service or basic measured rate service

37 1st Revised Page 31 Cancels Original Page Rate Schedules (Cont'd) For services indicated as competitive below, see Competitive Priced Local Exchanges Services Tariff, VA. No h. Rate Class 8b Zones of the WMEA with more than 1,280,000 Weighted Dial Tone Lines (Cont'd) Rate Class 8b Zones/Exchanges with more than 1,280,000 Weighted Dial Tone Lines other than Northern Virginia zones and exchanges listed on pages 29, 30, 30a, and 30b. (2) Residence, per line Individual Line... $8.00 A, B Rate includes basic message rate service, or basic measured rate service where offered, which is called Economy Service. PBX Trunk* # (C) (b) ly Usage Options I. Unlimited, Flat Rate Individual Line A PBX Trunk # (C) II. III. IV. Limited, Message Rate, Individual Line (IV)... Limited, Measured Rate, Individual Line (IV)... Exchange Flat/Measured Rate, Individual Line (V) A 3.42 A 9.25 A For explanation of roman numerals in parenthesis, see Page 32 (Note) following. # EFFECTIVE 6/16/12 - LA-2, See General Regulations Tariff S.C.C. Va. No. (N) 201, Section 3, Page 1. This service is grandfathered and no longer available to new customers and current customers may not make changes to existing service. (N) Note A : This service is Competitive. For current rate, see Competitive Priced Local Exchange Services Tariff, VA. No. 220, Section 1B. Note B : For Virginia Universal Service Plan, see VA. No. 220, Section 1B, Basic (Economy) Service. Issued: May 16, 2012 Effective: June 16, 2012

38 Original Page Rate Schedules (Cont'd) Note (I) Explanation Unlimited ly Usage Option required except Rate Class 8 and 8a. Limited Availability (LA-3) applies when facilities for an individual line are available, except for supersedures where the customer accepts all outstanding billing responsibility. (II) Unlimited ly Usage Option required. Limited Availability (LA-3) applies, except for supersedures where the customer accepts all outstanding billing responsibility. (III) (IV) Limited ly Usage Option Allowance Residence Message Rate Message Units Measured Rate... $4.80 (V) Available only in exchanges where measured rate service is offered. (VI) The term billing rates in Section C.2 of this tariff are available for a period of 24 months. These term rates will not increase with any additional rate increases unless specifically requested.

39 Original Page 32a 2. Rate Schedules (Cont'd) (VI) (Cont d) Termination Liability applies as follows: 24-month commitment. Terms and conditions below are for existing customers of record on or before July 14, No moves, changes or renewals are permitted. 1. If the customer terminates the service during the first 18 months of the 24 month commitment, the customer will pay early termination charges in (3) following. The customer will not pay termination liability charges under the following circumstances: If the customer terminates the service during the first 18 months of the 24 month commitment in order to subscribe to another Verizon service of greater value. If the customer terminates the service during the first 18 months of the 24 month commitment in order to subscribe to another Verizon service and commits to a term plan of a duration that is equal to or greater than the time remaining under the 24 month commitment. If the customer terminates service at the end of the 18 th month of the 24 month commitment. 2. At the end of the 24-month commitment the customer will be billed the full monthly rate (depending on rate groups). 3. Early termination charges will be calculated by taking the difference between the month-to-month rate and the 24-month commitment rate and multiplying it by the number of months in service. 4. The 24-month term option is for measured and message rate customers only. 5. Rates for the aforementioned services include touch tone calling and are in addition to the Service and Equipment charges, and Premises Work Charges.