ENTERPRISE NETWORKS WLAN Guest Management Software

Transcription

1 ENTERPRISE NETWORKS WLAN Guest Management Software Deb Ghosh

2 Visitor Access Applications Secure Guest Access BYOD for employee mobiles Conferences and Tradeshows Public/Retail Hotspots Locations Services Ads/Target Marketing 2

3 Introducing Alcatel Lucent OmniAccess Guest Manager Automated account Provisioning Industry Leading Guest Access Solution Multi- Vendor Support Mobile Device Provisioning Custom Branding Compliance & Auditing 3

4 OmniAccess Guest Manager Overview OmniAccess Guest Manager OmniAccess Guest Manager enables interactive user applications Integrates with network security infrastructure Supports multi tenant and distributed environments 4

5 Secure Workflow Based Provisioning Sponsored-based Registration Visitor Self-registration Backs onto existing security policy Built in approval system One time registration options Pre-registration Bulk import Scratch cards Anonymous Guest Access 3 rd Party Integrations APIs for integration with existing applications CRM tools 5

6 Guest Self-Registration Self-provisioning captive portals No IT involvement Sponsor approval One time registration support (MAC or cookie) Backs onto pre defined security policy Customizable to capture information about guests / devices Targeted marketing content delivery 6

7 Sponsor Approval: Guest Registers Customizable web form to collect visitor information Account created in disabled state 7

8 s Sponsor to Request Approval Sponsor clicks hyperlink and confirms registration Account enabled and visitor notified via screen, SMS or 8

9 Sponsored based provisioning Create a new Guest Account 1. Login to OmniAccess Guest Manager 9

10 Sponsored based provisioning Create a new Guest Account 2. Fill out required fields

11 Sponsored based provisioning Create a new Guest Account 3. Send access credentials to authorized guest Print, Send SMS, or Send 11

12 Bulk Import / Create Visitor Accounts Receptionist or other admins Pre-load Visitor Profiles Supports bulk import in XML, CSV, TSV, or plain text formats Copy and Paste lists Assignable roles, expiration times, user names, passwords 12

13 3 rd Party Integrations Enable Zero Touch provisioning Trigger guest provisioning from existing applications Eliminates the need for OmniAccess Guest Manager specific training for operators Integrate provisioning into existing solutions Loyalty databases, PMS Patient check-in systems XML / SOAP APIs for Custom Integrations Request XML / SOAP Output XML / SOAP Custom workflow 3 rd Party Appliance / Application OmniAccess Guest Manager Server 13

14 Mobile Device Provisioning Works with Alcatel Lucent WLAN Controller to manage employee-driven BYOD Pushes access certificates to non-it managed devices No IT involvement User, Device Aware 14

15 OmniAccess Guest Manager MDPS 15

16 How it Works? Applications Zero IT touch, context aware access Apple Facetime (QoS level 7) Virtual Desktop (QoS level 4) Internet (QoS level 1) Auto-identification of user, device, application 2. Device Adaptive VLAN Radio Fingerprinting Pooling Management 5. Application Fingerprinting Context AAA Aware FastConnect Access Control 10. Bandwidth contracts Monitoring, reporting per user and per device 3. ipad Self Registration Context User: Joe Smith Dept: Finance Device: Apple ipad Date: M-F, 8am-5pm Location: Campus n AP 1. User Fingerprintin g Active Directory WLAN Controller OmniAccess Guest Manager 7. User and Device Visibility OmniVista

17 OmniAccess Guest Manager custom branding 17

18 Next Generation Hotspot Core user management Credit card billing Free registration portals Surveys and feedback forms Visitor Intelligence and Marketing Advertising and Promotions Manager Location services A hotspot with more than just credit card billing! 18

19 Advertising Services OmniAccess Guest Manager Advertising Services provide a unique opportunity for 1 to 1 interaction with your users or customers Build loyalty and deliver targeted content to your visitors give them a reason to come back Advertising = content and information delivery for government or community networks Intuitive and personalized management interface for in house or agency use 19

20 Role Based Administration 20

21 Security and Scalability Security Integrated AAA RADIUS server Change of Authorization support Role-based administration Compliance auditing and reporting Load Balancers (HTTPs and Radius) Scalability OmniAccess Guest Manager Grid technology Node 1 Node 2 Node N Management Node Multi-site capable N+1 clustering 21

22 OmniAccess Guest Manager Plug-Ins Seamless integration with multi-vendor hardware / software Cisco IP Phone Plugin Palo Alto Networks Plug-in Create visitor accounts directly on Cisco IP Phones Cisco VoIP Palo Alto Networks Integration with user- ID agent Provides audit trail for guest network / application access Infoblox Plug-in Reconcile guest DHCP and DNS addresses using Infoblox Infoblox SOAP / XML APIs SOAP / XLM API Plug-in 3 rd party software integration for guest / device provisioning 22

23 OmniAccess Guest Manager Solution Summary Industry s most intuitive and flexible tool to manage visitor and employeeowned device access Streamlined workflow; No IT Compliance & Scalability Full logging and reporting Satisfy the needs of large enterprise campus networks, MSP and multi-site deployments Highest Customization Skin technology, software plugins, APIs Targeted advertising and content delivery 23

24 THANK YOU