Empower Your Business Communications with ipecs-cm

Transcription

1 Empower Your Business Communications with ipecs-cm

2 ipecs-cm s powerful and reliable solution to help your business grow and succeed.

3 Businesses are moving towards an ICT (Information and Communications Technology) environment that converges voice, data, video and applications in a single network. Ericsson-LG Enterprise s ipecs-cm (Communication Manager) provides an easy and flexible solution for today s unified communications environment to help businesses increase revenues, decrease costs and enhance productivity. ALL-IP COMMUNICATIONS SOLUTION ipecs-cm is an All-IP communications platform providing IP telephony, various multimedia, applications and mobility services for medium and large businesses. It offers the latest in communications technology, delivering a reliable, flexible and secure system for your business. The IP architecture allows for easy monitoring and management of remote platforms through Web Management and SNMP based Network Management Systems. RELIABLE SERVICE ipecs-cm s redundant Call Server provides high level survivability against LAN / WAN failure or main office Call Server failure, with redundancy provided by dual processors. This means that the geographic redundancy structure guarantees that communications even in geographically dispersed environments will remain in operation during the event of a communications failure. The local survivability allows for automatic database replication between active and standby servers to guarantee reliable and continuous service if such an event occurs, so your business can continue to operate. FUTURE READY PLATFORM The All-IP centralised management platform provides various options to upgrade your current system, from traditional PBX functions to Hot Desk, Mobile Extensions and Cloud computing environments. The platform s flexible and open standard interface also allows for customisable configurations with any applications, services and end points. DISTRIBUTED ARCHITECTURE ACROSS MULTIPLE LOCATIONS The ipecs-cm uses a distributed architecture across an IP Network for clear communication without geographic limitations, providing users across multiple locations access to the same features and functions delivered by the central Call Server. This architecture allows a network to be flexible and configured to suit individual business needs, from head offices, satellite offices, remote staff and hosted / managed services to cloud-based services. IDEAL FOR UNIFIED COMMUNICATIONS This is an ideal platform to build a unified, cost-effective communications solution. Ericsson-LG Enterprise ipecs UCS (Unified Communications Software), together with ipecs-cm, combines phones and applications, so that they can run on your PC or mobile phone to provide calls, instant messaging, file sharing for collaboration as well as video conferencing using a single server. A special open API (Application Programming Interface) and UCTI (Unified Communication Telephone Interface) for 3rd parties can be integrated with ipecs-cm telephony functions and built into the UC solution. You can easily integrate additional UC services to optimise any office environment with these applications.

4 Features and Benefits FULL AND FLEXIBLE SCALABILITY The ipecs-cm s server-based system works over the IP backbone, offering various modular gateways to provide full scalability from small to large business environments. Increase S1K/ S2K / S4K / S10K / S30K call servers on demand based on capacity requirements Scale up to 30,000 users with 255 Local Survival Branches (250 tenant support for large operations) SURVIVABILITY AND GEOGRAPHICAL REDUNDANCY The CM platform ensures your service continues to operate in the event of a network failure or natural disaster, so your business can continue to operate. The reliability offered is key for large businesses such as banking, finance, government or hosted/managed services which need to operate constantly. Dual Processors Up to 16 CPU Clustering, Ethernet Link, Power, CTI Link, SMDA Link Redundancy MAXIMISED SECURITY ON IP COMMUNICATIONS ipecs-cm is a proven secure communication solution with encryption, enhanced authentication and access security. Security management on Call Server System access control using Access Control Subscriber authentication Encryption between IP-PBX and IP Phone Protocol: TLS, srtp Algorithm: AES (Global standard) Key: ECC, RSA IP Phone VPN and 802.1x Built-in IP Phone VPN client ensures secured communication and reduces security cost Using port access control protocol, 802.1x, you can protect company network for communication Local survivability and PSTN failover for WAN failure (S1K, S2K or MFIM) EXAMPLE OF AN IPECS-CM SOLUTION

5 PROTECTING YOUR INVESTMENT Any investment you have already made in other ipecs systems or phones can be easily integrated with the ipecs-cm. This can help reduce investment costs for your business.. Continue using your ipecs-lik Gateway Module, common applications and end points An easy extension of the 3rd party services ENTERPRISE FMC FOR SEAMLESS COMMUNICATION FMC (Fixed Mobile Convergence) combines fixed and mobile communications to help increase efficiency. Enterprise FMC (efmc) allows a personal mobile phone to be used as an extension. Unify communications to a single device using the advanced Mobile Extension Feature set on ipecs-cm and mobile clients (ipecs Communicator and UCS Mobile Client). It can help improve work efficiency and customer service as it allows you to use the ipecs-cm functionality from your mobile phone such as to transfer calls and place calls on hold while out of the office. VALUE-ADDED FEATURES FOR CUSTOMISATION ipecs-cm includes a range of customisable features not available when you use a traditional telephone system. This includes basic Auto Attendant/Voic , Least Cost Routing, Automatic Call Distribution, Web Management, and VoIP Network Interface. EASY LOCAL / REMOTE MANAGEMENT JAVA technology applied to Web Management tools allows the same user experience with native applications. WMS (Web Management System) Web based IP Telephony management tool No additional devices required Manage station, trunk, system error and 3rd party equipment NMS (Network Management System) SNMP based IPT monitoring tool including server, gateway modules, phones and data switches Monitoring connected off-premises devices status and notification OPEN INTERFACE WITH VARIOUS APPLICATIONS Flexible integration of any applications through standard interfaces including SIP, TR.87, TAPI, CSTA CTI, SNMP, QSIG, LDAP and LLDP, along with Ericsson-LG Enterprise open interfaces such as SMDI and SAPP. ipecs-cm s flexible features and cost-effective solutions deliver unlimited opportunities and maximise efficiencies for your business.

6 Solution Portfolio CALL SERVER The ipecs-cm Call Servers maintain control and supervision of communication channels from call initiation to termination, providing flexible and customisable communications solutions. ipecs-cm s software-based systems are available in 4 configurations with 2,000 / 4,000/ 10,000 / 30,000 ports, covering up to 30,000 ports with single software packages and services with call processing protocols such as SIP, Ericsson-LG Enterprise proprietary IP protocol and H.323. ipecs-cm offers 2 types of servers the embedded Gateway Module and commodity service. The embedded Gateway Module - CM-S2K, CM-S1K (Only for Branch office Local Survivable Server) - can be installed into the media gateway cabinet efficiently. The commodity service - CM-S30K, CM-S10K, CM-S4K employs a standard commercial server or carrier grade server platform to providing high performance and reliability. CALL SERVERS WMS (WEB MANAGEMENT SYSTEM) WMS is the management tool for not only system configuration but also debugging and maintenance with an intuitive GUI. The WMS can go directly through any web-browser to manage an ipecs-cm site in real-time. The WMS also supports additional administrative and maintenance functions for resource management, traffic statistics, fault alarms and real-time system monitoring with just a few clicks. MEDIA GATEWAYS The ipecs-cm Media Gateway Modules provide a simple interface to various standard telephony networks and terminals. PSTN, ISDN or IP Phone, SIP, SLT or digital phone interfaces are housed in a 5U 19-inch rack or stand-alone mount cabinet. In addition, all Media Gateways of the ipecs-lik can be used in the ipecs-cm. Three types of Gateway Modules can be installed in CM- MGC2 or CM-1URMC: TDM Network Interface Modules TDM Terminal Interface Modules Resource Module for Media Processing and VoIP Rerouting: CM-VPCM CM-S1K CM-S2K COMMUNICATIONS MANAGER SOFTWARE ipecs-cm has Communication Manager Software for call features and applications control. ipecs-cm software incorporates various applications that employ a dedicated license for the function. Licenses are issued for each Call Server using the unique ID of the Call Server or Call Server cluster.

7 VARIETY AND USEABILITY Ericsson-LG Enterprise offers a variety of user-friendly phones to suit the communications needs of small to large businesses. Our phones support a comprehensive suite of features and applications. The range includes desktop IP phones, IP conference phones and WiFi handsets. EASY AND EFFICIENT APPLICATIONS Every business has different communications needs. Ericsson-LG Enterprise ipecs-cm offers a range of applications to suit the individual requirements of your business, ranging from unified communications, management and monitoring solutions, to customer service and contact centre solutions, hospitality solutions and mobility applications.

8 The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document. Innovation begins with Communication Ericsson-LG Enterprise Co., Ltd Ver. 1.0 Aria Technologies 895 Wellington Rd Rowville, VIC, 3178 T F Ericsson-LG Enterprise Co., Ltd. ( ) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea Tel: Fax: AUTHORISED DISTRIBUTOR B002 03/14