Chapter. HD View. AC3000A-R2 AC3016A-R2 Series

Transcription

1 Chapter AC3000A-R2 AC3016A-R2 Series HD View Combines video, audio, and serial functions for distributing real-time multimedia content from a player to multiple screens up to 1000 feet (300 m) away. Customer Support Information Order toll-free in the U.S.: Call BBOX (outside U.S. call ) FREE technical support 24 hours a day, 7 days a week: Call or fax Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA Web site: info@blackbox.com

2 FCC and IC RFI Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radiofrequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference. Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada. Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada. Page blackbox.com

3 NOM Statement Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8. Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado blackbox.com Page 3

4 NOM Statement 9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación. 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor. 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato. 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. Page blackbox.com

5 NOM Statement 18. Servicio por personal calificado deberá ser provisto cuando: A: El cable de poder o el contacto ha sido dañado; u B: Objectos han caído o líquido ha sido derramado dentro del aparato; o C: El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o E: El aparato ha sido tirado o su cubierta ha sido dañada blackbox.com Page 5

6 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. Page blackbox.com

7 Chapter Table of Contents Page 1. Specifications Overview Features What s Included HD View Components HD View Transmitter HD View Receivers HD View Line Splitters HD View Applications Installing the System Pre-installation Guidelines The HD View Cables Connecting the Cables Connecting to the Power Supply Adjusting the Picture Quality HD View System Management Installing the Service Utility Connecting the Serial Download Cable Using the Service Utility Com Port Topology Auto-detect Check Manual Naming a Port Saving a Topology Saving a Group Deleting a Group Controlling the System Selecting the Ports to Command Sending Commands blackbox.com Page 7

8 Table of Contents Chapter Page 7.5 Tuning Receivers LR (or Line Splitters) via the Service Utility Remote Tuning Service Firmware Display Data Channel (DDC) Hotkey Service Security Page blackbox.com

9 Chapter 1: Specifications 1. Specifications Audio Input: Mono: AC3000A-R2, AC3008A-R2, AC3016A-R2; Output: Mono: AC3003A-R2, AC3004A-R2, AC3003A-NEC-R2, AC3004A-NEC-R2 DDC Complies with VESA DDC 2 specifications Distance (Maximum) AC3000A-R2, AC3008A-R2, AC3016A-R2, AC3003A-R2, AC3003A-NEC-R2: 328 ft. (100 m); AC3004A-R2, AC3002A-R2, AC3004A-NEC-R2: 1000 ft. (300 m) Horizontal/Vertical Sync Polarity Positive/negative Input/Output Video Signals AC3000A-R2 AC3004A-R2: Analog signal red, green, blue; 0/7v, p-p 75-ohm Resolution AC3000A-R2 AC3016A-R2: Up to 1080p HDTV or 1920 x 60 Hz RS-232 Connection Supports TX, RX, RTS, and CTS Serial Baud Rate Up to 57,600 bps Skew Compensation Up to 63 nsec Sync TTL compatible System Cable CATx (5/5e/6/7) UTP/FTP 2 x 4 x 24 AWG solid wire cable User Controls AC3016A-R2: (3) buttons: (1) Scroll-left, (1) Scroll-right, (1) Accept Connectors AC3000A-R2, AC3008A-R2, AC3016A-R2: VGA in: (1) HD15 M; VGA local: (1) HD15 F; Audio in: (1) 3.5-mm audio input jack (mono); Serial in: DB9 F; Interconnect: AC3000A-R2: (1) RJ-45; AC3008A-R2: (8) RJ-45; AC3016A-R2: (16) RJ-45; blackbox.com Page 9

10 Chapter 1: Specifications Connectors (continued) Control: (1) RJ-11; AC3003A-R2 AC3004A-R2, AC3003A-NEC-R2 AC3004A-NEC-R2: System in: (1) RJ-45, Screen: HD15 F, Audio out: (1) 3.5-mm connector (mono), Serial out: (1) DB9 male, Tuning port: (1) RJ-11; AC3002A-R2: System in: (1) RJ-45, System out: (1) RJ-45, Control: (1) RJ-11 Indicators AC3000A-R2, AC3008A-R2, AC3016A-R2: (1) Power LED; AC3003A-R2 AC3004A-R2: (1) 3-function (power, unit connected, bidirectional) RJ-45 System Port LED; AC3003A-NEC-R2 AC3004A-NEC-R2: (1) Power ON LED (green, on RJ-45); AC3002A-R2: (1) 2-function (power, unit connected) System Port LED Temperature Tolerance Operating: +32 to +158 F (0 to +70 C); Storage: -40 to +185 F (-40 to 85 C) Power AC3000A-R2, AC3008A-R2, AC3016A-R2, AC3002A-R2, AC3003A-R2 AC3004A-R2, AC3003A-NEC-R2, AC3004A-NEC-R2: 12-VDC, 2-A external power supply; AC3003A-NEC-R2, AC3004A-NEC-R2: Powered from the NEC LCD display Size AC3000A-R2, AC3002A-R2: 1.57"H x 5.5"W x 5.6"D (3.4 x 14 x 14.2 cm); AC3008A-R2, AC3016A-R2: 1.57"H x 8.5"W x 5.5"D (3.4 x 21.6 x 14 cm); AC3003A-R2 AC3004A-R2: 1.1"H x 4.8"W x 7.5"D (2.8 x 12.2 x 19.1 cm); AC3003A-NEC-R2 AC3004A-NEC-R2: 1"H x 5.8"W x 5.7"D (2.5 x 14.7 x 14.5 cm) Page blackbox.com

11 Chapter 1: Specifications Shipping Box Size 8.6"H x 2.1"W x 9.6"D (21.8 x 5.3 x 24.4 cm) Weight AC3000A-R2, AC3003A-R2 AC3004A-R2: 0.8 lb. (0.4 kg); AC3008A-R2, AC3016A-R2: 1.3 lb. (0.6 kg); AC3003A-NEC-R2 AC3004A-NEC-R2: 3 lb. (1.4 kg); AC3002A-R2: 0.8 lb. (0.4 kg) Shipping Weight AC3000A-R2: 2.9 lb. (1.4 kg); AC3008A-R2: 3.4 lb. (1.5 kg), AC3016A-R2: 3.5 lb. (1.6 kg); AC3003A-NEC-R2 AC3004A-NEC-R2: 3 lb. (1.4 kg); AC3002A-R2: 0.8 lb. (0.4 kg) blackbox.com Page 11

12 Chapter 2: Overview 2. Overview The HD View system from Black Box is an out-of-band solution for the last step in a digital signage network. HD View combines video, audio, and serial functions for distributing real-time multimedia content from player to multiple screens up to 1000 feet (300 m) away. The HD View system distributes Video, Audio and Serial control data from a single content source to up to 128 remote monitors over CAT5/5e/6/7 UTP media. With the HD View, an administrator can remotely turn the distributed screens on and off, and monitor them either separately or as a unified group. The system also supports Display Data Channel (DDC) signaling, enabling optimal playerscreen configuration for better visual experience. Depending on the cable length, the HD View broadcasts the video up to resolutions of 1080p HDTV or 60Hz. NOTE: As the resolution gets larger, the supported cable distance is reduced. HD View comes with RS-232 point-to-point, real-time serial communication (including TX, RX, CTS, and RTS) for the extension of serial devices and player to screen command and information transfer. All handshake lines are supported for maximum compatibility with any serial device. 2.1 Features HD support High quality audio 1 to 1, 1 to many serial control All speeds up to 57,600 Distribution over CATx (5/5e/6/7) cable NOTE: No-skew cables are not suitable. Multiple mounting options Page blackbox.com

13 Chapter 2: Overview 2.2 What s Included Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at or info@blackbox.com. AC3000A-R2, AC3008A-R2, AC3016A-R2: (1) 1-, 8-, or 16-Port Transmitter (1) 12-V, 2-A power supply and U.S. power cord (1) DB9 M/F serial cable (1) serial download cable RJ-11 F/DB9 F (1) VGA cable (1) 3.5-mm audio cable (1) CD-ROM containing this user manual in PDF format AC3002A-R2: (1) 8-Port LR Line Splitter (1) 12-V, 2-A power supply and U.S. power cord (1) serial download cable RJ-11/DB9 F (1) CD-ROM containing this user manual in PDF format AC3003A-R2: (1) Standard Receiver (1) 12-V, 2-A power supply and U.S. power cord (1) Phillips-head screw (1) CD-ROM containing this user manual in PDF format AC3004A-R2: (1) Long-Range Receiver (1) 12-V, 2-A power supply and U.S. power cord (1) Phillips-head screw (1) CD-ROM containing this user manual in PDF format blackbox.com Page 13

14 Chapter 2: Overview AC3003A-NEC-R2: (1) HD View Integrated Receiver Standard for NEC displays (1) printed Quick Install Guide (1) CD-ROM containing this user s manual in PDF format AC3004A-NEC-R2: (1) HD View Integrated Receiver Long-Range for NEC displays (1) printed Quick Install Guide (1) CD-ROM containing this user s manual in PDF format Page blackbox.com

15 3. HD View Components Chapter 3: HD View Components The HD View system consists of the following components: A Transmitter or Transmitter + cables + power supply Receivers/Receivers - LR + power supply (Optional) Line Splitters - LR+ Tuning cable+ power supply CD containing Video Service Utility 3.1 HD View Transmitter The HD View Transmitter comes in the following models: HD View Transmitter (part number AC3000A-R2) HD View Transmitter 8-port (part number AC3008A-R2) HD View Transmitter 16-port (part number AC3016A-R2) Figures illustrate the Transmitter. The ports are the same for the Transmitter 1-port, 8-port, and 16-port models, except for the number of System ports. The AC3000A-R2 has one System port, the AC3008A-R2 has eight System ports, and the AC3016A-R2 has sixteen System ports. Tables describe the transmitter s components. 1 Figure 3-1. Transmitter Unit 8-port, front view blackbox.com Page 15

16 Chapter 3: HD View Components Figure 3-2. Transmitter Unit 8-port, back view. Table 3-1. Transmitter Unit 8-port components. Number Component Description 1 Power LED Lights when power is on 2 Power connector Links to 12-VDC power 3 RJ-11 connector 4 Audio Connects to serial download cable Links to mono audio input 5 HD15 connector Links to video in 6 RJ-45 connectors Link to system cables 7 DB9 connector Connects to serial cable 8 HD15 connector Connects to local video out Page blackbox.com

17 Chapter 3: HD View Components 1 Figure 3-3. Transmitter Unit 1-port, front view Figure 3-4. Transmitter Unit 1-port, back view blackbox.com Page 17

18 Chapter 3: HD View Components Table 3-2. Transmitter unit 1-port components. Number Component Description 1 Power LED Lights when power is on 2 Power connector Links to 12-VDC power 3 RJ-11 connector Connects to serial download cable 4 Audio Links to mono audio input 5 HD15 connector Links to video in 6 RJ-45 connector Links to system cable 7 DB9 connector Connects to serial cable 8 HD15 connector Connects to local video out 1 Figure 3-5. Transmitter Unit 16-port, front view. Page blackbox.com

19 Chapter 3: HD View Components Figure 3-6. Transmitter Unit 16-port, back view. Table 3-3. Transmitter unit 16-port components. Number Component Description 1 Power LED Lights when power is on 2 Power connector Links to 12-VDC power 3 RJ-11 connector Connects to serial download cable 4 Audio Links to mono audio input 5 HD15 connector Links to video in 6 RJ-45 connectors Link to system cable 7 DB9 connector Connects to serial cable 8 HD15 connector Connects to local video out 3.2 HD View Receivers The HD View Receivers come in the following models: HD View Receiver (part number AC3003A-R2 or AC3003A- NEC-R2). It can be up to 330 ft. (100 m) from the Transmitter blackbox.com Page 19

20 Chapter 3: HD View Components HD View Receiver LR (part number AC3004A-R2 or AC3004A-NEC-R2). It can be up to 1000 ft. (300 m) from the Transmitter. Figures 3-7 through 3-12 illustrate the Receiver and Receiver LR ports. Tables 3-4 through 3-6 describe their components Figure 3-7. AC3003A-NEC-R2, front view. Table 3-4. AC3003A-NEC-R2 receiver components. Number Component Description 1 RJ-11 port Tuning 2 HD15 connector HD15 video output 3 System RJ-45 connector Links to system cable Page blackbox.com

21 Chapter 3: HD View Components Figure 3-8. AC3003A-R2 back view. Table 3-5. AC3003A-R2 receiver components. Number Component Description 1 Power connector Links to 12-VDC power 2 RJ-11 connector Tuning 3 RJ-45 connector Links to system cable 4 HD15 connector 5 Audio connector Links to video cable output Links to mono audio output 6 DB9 connector Links to serial cable blackbox.com Page 21

22 Chapter 3: HD View Components Figure 3-9. AC3004A-NEC-R2, front view. Table 3-6. AC3004A-NEC-R2 receiver components. Number Component Description 1 RJ-11 port Tuning 2 HD15 connector HD15 video output 3 System RJ-45 connector Links to system cable Figure AC3004A-R2, back view. Page blackbox.com

23 Chapter 3: HD View Components Table 3-7. AC3004A-R2 receiver components. Number Component Description 1 Power connector Links to 12-VDC power 2 RJ-11 connector Tuning 3 RJ-45 connector Links to system cable 4 HD15 connector 5 Audio connector Links to video cable output Links to mono audio output 6 DB9 connector Links to serial cable 3.3 HD View Line Splitters Add Line Splitters LR to use for clusters or to increase the number of Receivers in the system up to 128 when using the Transmitter 16-port. The Line Splitters come in the following model: Line Splitter LR (part number AC3002A-R2). Receivers can be up to 1000 feet (300 m) from the transmitter. Figures 3-11 and 3-12 illustrate the Line Splitter LR ports. Table 3-8 describes its components blackbox.com Page 23

24 Chapter 3: HD View Components 1 Figure Line Splitter (AC3002A-R2), front view Figure Line Splitter (AC3002A-R2), back view. Page blackbox.com

25 Chapter 3: HD View Components Table 3-8. Line Splitter (AC3002A-R2) components. Number Component Description 1 Power LED Lights when power is on 2 Power connector Links to 12-VDC power 3 RJ-11 connector Tuning 4 RJ-45 connector System in 5 RJ-45 connectors Links to system out cables blackbox.com Page 25

26 Chapter 4: HD View Applications 4. HD View Applications The figures below illustrate the versatility of the HD View system. Figure 4-1 shows a basic installation with a Receiver and Receiver LR. Receivers can be up to 328 feet (100 m) away from the Transmitter. The Receiver LR can be up to 1000 feet (300 m) away from the Transmitter. NEC display with expansion and AC3003A-NEC-R2 Receiver Player Transmitter 1000 ft. (300 m) Receiver LR Figure 4-1. HD View basic installation. Figure 4-2 shows a Line Splitter LR with connected Receivers up to 986 ft. (300 m) from the Transmitter. NEC display with expansion and AC3004A-NEC-R2 Receiver 920 ft. (280 m) Player Transmitter Line Splitter LR Receiver Figure 4-2. Long cluster. Figure 4-3 shows an installation with the Line Splitter, Line Splitter LR, Receiver, and Receiver LR. Page blackbox.com

27 Chapter 4: HD View Applications NEC display with expansion and AC3004A-NEC-R2 660 ft. (200 m) Receiver 33 ft. (10 m) Player Transmitter/ Broadcaster 330 ft. (100 m) Line Splitter LR Receiver LR Figure 4-3. Installation blackbox.com Page 27

28 Chapter 5: Installing the System 5. Installing the System 5.1 Pre-installation Guidelines Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise. 5.2 The HD View Cables The HD View cables are illustrated in Figure 5-1. Video cable Serial download cable Serial extender cable Figure 5-1. Cables. Audio cable 5.3 Connecting the Cables Connect the cables as illustrated in Figure 5-2. Transmitter Connections 1. Connect the Video cable to the Transmitter Video In port and the computer s Video card. 2. Connect the Serial Extender cable to the Transmitter Serial port and the computer s Serial port. 3. Connect the Audio cable to the Transmitter Audio in port and the computer s Audio out port. 4. To use the Video Service Utility, connect the Serial Download cable to the Transmitter Control port and the computer s Serial port. 5. (Optional) Connect a monitor to the Transmitter Video Out port. Page blackbox.com

29 Chapter 5: Installing the System Receiver/Receiver LR Connections 1. Connect the screen to the Video port. 2. Connect the audio/speakers to the Audio port. 3. Where relevant, connect the Serial connection to the Serial port. Connecting CATx Cables Connect the CATx cables between the System ports of the Transmitter and Receivers/Receivers LR. Where there is a Line Splitter LR: 1. Connect the CATx cables between the System ports of the Transmitter and the System In ports of the Line Splitters LR. 2. Connect the CATx cables between the System Out ports of the Line Splitters LR and the System ports of the Receivers/ Receivers LR blackbox.com Page 29

30 Chapter 5: Installing the System Serial extender Player Audio cable computer Video cable CATx cable to receiver Receiver HD View Transmitter CATx cables to receivers or line splitters Screen Audio Serial port/ device Line Splitter CATx cables to receivers Figure 5-2. Connection diagram. 5.4 Connecting to the Power Supply Connect the Transmitter and Line Splitter units to the power supply with 12 VDC, 2 A from the external power adapters provided. The Receivers come with 12-VDC, 2-A external power adapters. Ensure correct polarity (Center negative) and voltage. Once the system is connected the HD View system broadcasts to all remote monitors/speakers. NOTE: You can use the Service Utility provided to broadcast content to specific monitors or groups of monitors. See Chapter 7. Page blackbox.com

31 Chapter 6: Adjusting the Picture Quality 6. Adjusting the Picture Quality When the broadcasted picture needs adjusting: The Receiver, Receiver LR, and Line Splitter LR can be tuned by the Service Utility blackbox.com Page 31

32 Chapter 7: HD View System Management 7. HD View System Management The HD View system comes with a Service utility to configure and control the system. Use the Service utility to: Define up to 16 Groups of monitors (a specific monitor may belong to several Groups). Broadcast/disconnect video and/or audio and/or serial data to each monitor or to Groups of monitors. View system topology and switching status of each monitor. Remotely tune a monitor. Remotely upgrade each system component firmware/software or Field Programmable Gate Array (FPGA). Configure DDC settings. Return to the factory default settings. 7.1 Installing the Service Utility The Service utility is located on the supplied CD and on our Web Site (blackbox.com). Install the Service utility on a computer with the following system requirements: Intel Pentium II or equivalent processor Windows XP Professional, Home Edition, or Tablet PC Edition with Service Pack 2; Microsoft Windows 2000 with Service Pack 4; Windows 2003 Server; or Windows Vista 128MB of RAM 10MB of available hard-disk space For full functionality of the Service utility, the HD View system (Transmitter, Line Splitters and Receivers) must be connected and switched on. You can also configure the system topology manually even when the system is not operational. Page blackbox.com

33 Chapter 7: HD View System Management 7.2 Connecting the Serial Download Cable Connect the Serial Download cable to the Control port of the Transmitter and a Serial port of the computer which has the Service Utility installed. Transmitter Serial download cable To computer s serial port Figure 7-1. Connecting the Serial Download cable. 7.3 Using the Service Utility To open the Service Utility, choose Start/Programs/HD View Service Utility/HD View Service Utility. The Control window appears. See Figure 7-2. Figure 7-2. Control window blackbox.com Page 33

34 Chapter 7: HD View System Management Com Port Choose Tools/Options. The Preferences window appears (see Figure 7-3). In the Com port field select the Com port that the Serial Download cable is connected to. Figure 7-3. Preferences window Topology To use the Service Utility functions you must configure the system topology. To configure the system topology, click the Topology tab or select View/ Topology. The following appears. Figure 7-4. Topology tab. Page blackbox.com

35 Chapter 7: HD View System Management You can detect the topology automatically or configure it manually Auto-detect NOTE: Auto-detection only works if the Service Utility is online. Check the Title line of the Service Utility window (see Figure 7-4). When offline, connect to the system by choosing File/Connect. To auto-detect the topology, click and when prompted, click Yes. A detected topology appears on the left showing all connected HD View units, as in the following figure. Figure 7-5. Auto-detected topology. NOTE: You can detect the current topology at any time by pressing the Detect button. This fully updates all connected and disconnected ports. NOTE: Auto-detect deletes all names given to particular ports. Naming ports is explained in Section Tip: Hold the mouse over any of the rows in the menu tree or over any button. A callout appears with information about the device or button function blackbox.com Page 35

36 Chapter 7: HD View System Management Check When units have been connected or disconnected since last detecting the topology, you can check for any changes to the topology. To do so: 1. Click on the Check button. Any new units detected appear as connected but undefined. You must still define the unit. 2. To define the units connected to the ports, click the checkbox of a port or a number of ports that have the same device connected. 3. Click on the Select Device button. A drop-down menu appears. 4. Select the device type. NOTE: When the device is a Line Splitter, repeat the process of defining the connected devices for each port of the Line Splitter. NOTE: Check does not update the topology, it detects any new connections. Units that are disconnected appear with a yellow exclamation mark. Update To add new devices to the present topology click on the Update button. The new devices appear. Units that are disconnected appear with a yellow exclamation mark Manual You can display the topology manually whether the system is online or offline. To display the topology manually: 1. Click the Select device button. A drop-down menu appears. 2. Select the connected Transmitter. The selected topology appears on the left (see Figure 7-6). If the Service Utility is online you can see which ports have devices connected. In Figure 7-6 a device is connected to port 4. Page blackbox.com

37 Chapter 7: HD View System Management Figure 7-6. Manually displayed topology. 3. To define the units connected to the ports, click the checkbox of a port or a number of ports that have the same device connected. 4. Click the Select device button. A drop-down menu appears. 5. Select the device type. NOTE: When the device is a Line Splitter, repeat the process of defining the connected devices for each port of the Line Splitter Naming a Port To give a port an identifying name: 1. Check the port number (ensure that no other ports are checked). In the manual section, Set device name: appears. 2. Type a new name for the port. (You can give ports identical names.) This name appears immediately on the left Saving a Topology To save a topology choose File/Save or Save as. Save the topology blackbox.com Page 37

38 Chapter 7: HD View System Management To restore the topology choose File/Restore. Find the saved topology and click Open. The stored topology appears. NOTE: The most recent saved topologies appear in the File menu Saving a Group You can save a Group to include particular ports. Once defined, you can send instructions to the defined Group without needing to choose the individual ports. To save a Group: 1. Select the ports you want to include in the Group. 2. Click the Save Group button. The Enter Name box appears. 3. Type a name for the group and click OK. The Group appears on the left. Figure 7-7. Saving a Group. To see the selected ports of a Group, hold the mouse over the Group name or folder or check box. A callout appears showing the selected ports. Page blackbox.com

39 Chapter 7: HD View System Management Deleting a Group To delete a Group: Select the Group and click the Delete Group button. 7.4 Controlling the System To control the system: Click the Control tab or choose View/Control. The Control window appears (see Figure 7-8). Control icons Topology Connected devices appear here Figure 7-8. Control window. Table 7-1 explains the functions of the Control icons: blackbox.com Page 39

40 Chapter 7: HD View System Management Table 7-1. Line Splitter components. Icon Function Video broadcasting to remote unit Audio broadcasting to remote unit Serial command to remote unit Bi-directional serial command Selecting the Ports to Command You can select the ports to command in any of the following ways. From the topology on the left hand side: Tick the individual checkboxes of the units you want to send a command. Or tick the desired Group all commands will then be sent to all units in the Group. From the icons on the right hand side: Click an icon to select it. To select more than one icon, hold down Shift or Ctrl and select the desired icons. Page blackbox.com

41 Chapter 7: HD View System Management Selecting all To select all: Choose Edit/Select All Sending Commands Once the desired units are selected send the desired command by pressing the appropriate Control icon. By default all signals (video, audio, Serial) are broadcast. Sending/blocking video Click to toggle between sending and blocking video. When receiving video the device icons appear like this: When not receiving video, the device icons appear like this: Sending/blocking audio Click to toggle between sending and blocking audio. When receiving audio the device icons appear with a speaker like this:. Sending/blocking a Serial command Click to toggle between sending and blocking a Serial command. When sending a Serial command the device icons appear with an arrow like this:. Sending/blocking a bi-directional Serial command When sending a Serial command, you can send a bi-directional Serial command to a single Receiver/Receiver LR. Click to send the bi-directional Serial command. The device icon appears with a double arrow like this:. Click again to block the bidirectional Serial command. You can then send the bi-directional Serial command to a different Receiver/Receiver LR blackbox.com Page 41

42 Chapter 7: HD View System Management 7.5 Tuning Receivers LR (or Line Splitters) via the Service Utility You can tune the Receivers/Line Splitters with the Service Utility from the Transmitter position or from the Receiver/Line Splitter itself. The advantage of tuning from the Receiver is that you can see the tuning on the screen as you perform it. From the Line Splitter position you can be closer to the screen than from the Transmitter position. To tune from the Transmitter position: Connect the Serial Download cable to the Control port of the Transmitter and the Serial port of a computer that has the Service Utility installed. To tune from the Receiver or Line Splitter position: Connect the Serial Download cable to the Receiver or Line Splitter Tuning port and the Serial port of a computer containing the Service Utility. See Figure 7-9. To computer s serial port Serial download cable To transmitter Figure 7-9. Connecting the Serial Download cable to the Receiver LR. 1. Open the test card located on our Web Site (blackbox.com): HD View Test Card. Or open the Service Utility and choose Tools/Options. The Preferences window appears (see Figure 7-3). Check Show Skew Picture. When you click the Tuning tab the test card appears in the background. See Figure This image will help you get the best screen image. It can also help to correct skew. Page blackbox.com

43 Chapter 7: HD View System Management Figure Test card. 2. Click the Tuning tab or select View/Tuning. The Tuning window appears (see Figure 7-11). Figure Tuning window. 3. The drop-down menu contains preset tuning configurations for distances between 3.2 feet (1 m) and 960 feet (300 m.) NOTE: These presets were made using a test cable which may not be an exact match for the cable that you are using. Choose the preset distance that is closest to the actual distance in meters between the Player and remote screen blackbox.com Page 43

44 Chapter 7: HD View System Management 4. For fine tuning, use the sliding bars to adjust the image. The bars are as follows. Luminance image brightness Equalization image sharpness Red, Green, Blue Red, Green and Blue are for red, green, and blue delay. When transmitting video over CATx cables, a horizontal misalignment (skew) between the red, green, and blue components inevitably occurs. This is because the different length of each pair causes the signals to reach the monitor at different times. To see which signal is slower or faster, look at the test card and see which of the colors are not aligned. For example, in Figure 7-20, red is the slowest color. You would therefore delay green and blue until they align with red. Figure RGB signals. 5. Once you have a satisfactory image, press Store to keep the present tuning configuration. Page blackbox.com

45 Chapter 7: HD View System Management 6. Click Save Preset to save the tuning configuration for future use. The Enter Name box appears. 7. Type a name for the preset and click OK. The tuning configuration now appears in the drop-down menu. Delete preset to delete a tuning configuration from the drop-down menu, click Delete preset. Restore If after changing values you change your mind, you can restore the values to how they were the last time the Store button was pressed by pressing Restore. 7.6 Remote Tuning You can tune the Receiver and Line Splitters from any laptop or other mobile device via a Web browser. Through the browser you access the player running the Service utility via the local network. This enables you to tune the screen when standing in front of it without the need to be physically connected to the Receiver/Line Splitter. The Service Utility must be installed on the players but is not needed on the remote tuning device. Figure 7-13 illustrates the basic concept. Service Utility installed here Transmitter LAN Remote tuner at the screen Line Splitter Receiver Player IP: Receiver Figure Remote tuning. At the player, the setup is done as follows: 1. Connect the Serial Download cable to the Transmitter and player blackbox.com Page 45

46 Chapter 7: HD View System Management 2. Open the Service Utility and choose Tools/Options, and the Preferences window appears, see Figure Select the Enable Remote Control checkbox, and the software starts a small web server in the background allowing other computers on the network to access it. The Check Remote Control button un-grays. Click the button to display a local browser to indicate that the remote option is enabled and functioning. 4. To verify the IP address of the player, click Start/Run, type CMD press Enter, type IPConfig press Enter. The IP address appears. The tuning at the remote laptop/device is done as follows: 1. Open a browser and type the IP address of the player. For example, in Figure 7-21, the remote tuner accesses the tuning facility by typing the IP address 2. Press Enter. A list of all Receivers and Line Splitters connected to the player appears, see Figure Figure Select device web page. 3. Select a unit and press Submit. The tuning page appears, see Figure Page blackbox.com

47 Chapter 7: HD View System Management Figure Remote tuning web page. 4. Adjust the setting until you have a satisfactory picture. Press Submit to activate the new values. Press Store to save the new values. Restore If after changing values you change your mind, you can restore the values to how they were the last time the Store button was pressed by pressing Restore. 5. Press Reset to return to the default values. 6. Select another device to tune by clicking on another device or close the webpage. Figure 7-16 gives an overview of the remote tuning blackbox.com Page 47

48 Chapter 7: HD View System Management Figure Remote tuning setup. 7.7 Service You can do the following from the Service window: Upgrade firmware Configure DDC settings Return to the factory default settings Configure the Transmitter s Serial port Click the Service tab. The service window appears (see Figure 7-17). Page blackbox.com

49 Chapter 7: HD View System Management Figure Service window Firmware Upgrade firmware to improve functionality and fix bugs. Firmware updates can be found on our Web site (blackbox.com). 1. Save the firmware update on your hard drive. 2. Select the unit you want to upgrade (Transmitter, etc). 3. Click the Query button. A list of the firmware versions you can update appears: Hardware, firmware, loader or FPGA. When you click one of them, the current version appears. 4. Click Update. The Open box appears. 5. Find the firmware update and upload it Display Data Channel (DDC) Hotkey Display Data Channel (DDC) is a VESA standard for exchanging information between a monitor and a video adapter. Update the DDC during the initial installation of the system This will enable emulation of the DDC information to the computer when it boots the next time blackbox.com Page 49

50 Chapter 7: HD View System Management To update the DDC: 1. Select a Receiver and press Get DDC to read the DDC from the monitor attached to it and save it to file. 2. Select the Transmitter and press Set DDC to read from the saved file and upload it to the Transmitter. NOTE: Update the DDC information if you add or replace a monitor with a different resolution/refresh rate. Get stored DDC button Press to get the DDC stored in the Transmitter flash memory and save it as a file on the computer s hard disk. This DDC data will be read by the player connected to the Transmitter Service To restore factory defaults press Restore to factory settings. NOTE: All configuration and tuning adjustments will be lost Security Choose Tools/Options. In the Preferences window, click Security. The Security screen appears. Figure Security window. Page blackbox.com

51 Chapter 7: HD View System Management Here you can set up a password to require password access to the service Utility blackbox.com Page 51

52 Chapter Black Box Tech Support: FREE! Live. 24/7. Tech support the way it should be. Great tech support is just 30 seconds away at or blackbox.com. About Black Box Black Box provides an extensive range of networking and infrastructure products. You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less. Copyright Black Box Corporation. All rights reserved. Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any thirdparty trademarks appearing in this manual are acknowledged to be the property of their respective owners. AC3000A-R2, version 1 Page blackbox.com