RocketRAID Intelli-VRM (Intelligent Virtual RAID Management) Early Warning System and Virtual System Rescue

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1 RocketRAID Intelli-VRM (Intelligent Virtual RAID Management) Early Warning System and Virtual System Rescue

2 Introduction The fast-paced, high-definition requirements of our modern, digital age, has increased demand for high capacity storage. Maintaining a high-level of performance without sacrificing reliability is paramount - downtime means lost revenue. As a result, modern companies facing the reality of a 24/7 business model, require mass storage solutions that can be seamlessly, and rapidly, integrated into existing infrastructure. The Problem Prohibitive Costs of Support Turn-key Storage Appliances are an attractive option for these growing businesses they provide user friendly data management solutions for companies that do not want to concern themselves with the complexity of the underlying technology. Highly cost effective from a hardware standpoint, and easy to install, these products appeal to a large pool of potential customers. However, adding such Appliances raises post-sales maintenance concerns for many SMB (Small to Medium Businesses). SMB s often do not have substantial IT departments, and may need to hire maintenance staff, or outsource administrative responsibilities to technology consultants, in order to service the new hardware. Unfortunately, the costs of hiring additional personnel can turn a large number of potential SMB customers away from storage appliances. The Solution HighPoint RocketRAID Intelli-VRM (Intelligent Virtual RAID Management) The HighPoint RocketRAID Intelli-VRM is the industry s first virtualized RAID management solution to offers an independent RAID module that is combined with an early warning system for advance warnings, alerts and information. This revolutionary breakthrough with virtual RAID management will help eliminate the additional cost of post sales support to the SMB. RocketRAID Intelli-VRM (Intelligent Virtual RAID Management) Block Diagram RocketRAID Intelli-VRM Early Warning System (Information, Warning, Alerts) HRM HighPoint RAID Management Flexible Network Protocol (SNMP & SMTP)

3 Main benefits of RocketRAID Intelli-VRM are Early Warning System and Virtual Onsite Rescue. Early Warning System The first benefit of the RocketRAID Intelli-VRM solution is the Early Warning System which includes RAID monitoring of the storage. It includes automatic rebuild capabilities, event logging and abnormal out of range conditions defined in the system notifications function. The Early Warning System is linked to (SHI) Storage Health Inspector which includes SMART status information. The types of information included are (Warnings, Alerts and Information) that are sent by (SMTP) or through SNMP traps. Virtual Onsite Rescue The second benefit of the RocketRAID Intelli-VRM solution is Virtual Onsite Rescue which makes remote troubleshooting possible. Early Warning System sends alerts and warnings the system administrator. The system administrator will be virtually onsite to help troubleshoot the RAID storage by examining event logs and checking the storage health status. With Virtual Onsite Rescue the cost of technical support and troubleshooting is removed the reseller since they are not often able to provide the level of support that some SMB (Small to Medium Businesses are capable of providing.

4 RocketRAID Intelli-VRM (Firmware Based Intelli-VRM ) The Reseller will assist in support case only when it is necessary and when they need to be at the customer s site. Storage Appliance Solution Provider Early Warning System (Warnings, Alerts, Information) Simple Network Management Protocol & Simple Mail Transfer Protocol Storage Appliance W/ HighPoint RocketRAID3522 TCP/IP Standard Web Browser Remote Monitoring, Managing & Trouble shooting RAID Storage End User Location Public Internet

5 RocketRAID 3000 Series Feature Highlights The RocketRAID 3000 Series of hardware RAID controllers have the following advance features to deliver the performance, reliability and stability needed for enterprise storage environments. Hardware Features Processor Engine: Intel ADMA Module: Cache Memory: Dedicated LAN Port: (RocketRAID 3522 series and above) Dedicated Connectors: Bus Speed: NVRAM: BBU: Intel IOP341 at 800MHz Enhancing performance for concurrent RAID requests to reduce latency 256MB of DDR-II with ECC (533MHz) Dedicated LAN for port with 10/100/1000 Mbps speeds Internal or External mini-sas ports for secure connections PCI-Express x8 RAID Events keeper for troubleshooting and Battery Back Up - (Write Back) cache option for redundant RAID arrays enabled to preserve unwritten for up to 72 hours during power lose RAID Functionality Create/Delete/Initialization: Global Hot Spare: Hot Swap: Auto Rebuilding: RAID Levels: RAID 6: Multiple RAID Arrays: VSS (Variable Sector Size): Creating RAID storage in host adapter BIOS or through web GUI, RAID GUI or CLI (Command Line Interface) A global spare drive setup on standby to help automatically rebuild redundant RAID arrays The ability to add/remove a drive when the system is still powered on Automatic rebuilding of degraded RAID array when a new disk is inserted in RAID controller 0, 1, 3, 5, 10, 50 and JBOD for performance, protection or single drive Dual hard disk parity protection for large RAID arrays; Hardware (P+Q) Create multiple RAID arrays and different RAID levels on a single controller Support for greater than 2TB single partition for non-gpt Windows operating systems)

6 Spin Down Idle Disk: Read Ahead: RAID Management & Monitoring Array Verification: Storage Health Inspector (SHI): Event Log History: NTP: Event Notifications Power saving feature to spin down idle disk at a specified time when drives are not accessed Increase overall READ performance when workloads are steady and sequential. Verification of redundant RAID arrays for errors, disk scrubbing to eliminate bad sectors and bad sector reallocation Monitoring individual hard drive SMART status and drive temperature. SMART failures and temperature failures are recorded in Event Log All RAID arrays events (Information, Warnings and Errors) are recorded in the Event Log history to alert users of problem or potential problems. Network Time Protocol synchronize host Intelli-VRM time stamp to server time clock. System Traps: (RocketRAID 3522 series and above) Notification: Local Buzzer: LED: Operating Systems Support: WHQL Certified: GPL Licensed Linux Driver: FreeBSD (Simple Network Management Protocol) A popular protocol for network management for collecting information from and configuring the RAID array (Simple Mail Transport Protocol). Is the network protocol used to send across the Internet with (Information, Warnings or Errors) status on the RAID array Buzzer to alert users that an unusual event has occurred on the RAID array SATA hard drive activity, present and failure LED for rack mount chassis. High quality software support for the RocketRAID 3000 Series controllers. Windows Hardware Quality Labs certified drivers for Window 2003 Server and Windows Vista GPL Licensed Linux driver embedded into kernel ; Linux distribution with kernel will mean pull and play RocketRAID series hardware. FreeBSD 7.0 (32and 64) bit licensed driver embedded into FreeBSD kernel

7 Linux RHEL / CentOS : Fedora Core 1-8: SuSE: Red Hat Enterprise Linux 3,4,5 / CentOS (32 and 64) bit versions supported. Fedora Core versions 1-8 (32 and 64) bit versions supported. Open SuSE (32 and 64) bit supported SLES: SuSE Linux Enterprise Server 9-10 (32 and 64) bit supported. Windows: Mac OS X: Windows 2000, XP (Pro and Home), Windows x64 bit, Windows Server 2003, Windows Server 2008, Windows Vista (32 and 64) bit Mac OS X 10.4.x (Tiger) and 10.5.x (Leopard)

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