Installation Roadmap Guide

Transcription

1 IBM System Storage TS7650 ProtecTIER Deduplication Appliance for ProtecTIER 3..8 Installation Roadmap Guide GA

2 Note: Before using this information and the product it supports, be sure to read the general information in the "Safety and environmental notices" and "Notices" sections of this publication. This edition applies to the TS7650 Appliance with ProtecTIER version 3..8 installed and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright IBM Corporation 0. US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

3 Contents Figures v Tables vii Safety and Environmental notices... ix Safety notices ix Power cords x Environmental notices xi Homologation statement xiii Frame safety xv Frame installation xv Frame relocation xvii About the installation roadmap.... xix Who should read the installation roadmap.... xix What's new in this edition xix Getting information, help, and service..... xx Getting help online xxi Before you call for service xxi Getting help by telephone xxi Websites xxii Related IBM publications xxiii IBM System Storage TS7600 with ProtecTIER publications xxiii TS AP publications xxiii Feature Code 3708: 4.8 TB Fibre Channel Disk Controller and Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit publications.. xxiv WTI network switch publications..... xxiv Integrated Management Module publication xxiv System console publications xxiv How to send your comments xxiv Chapter. Overview Ship group About the installation roadmap Finding the instructions you need Terminology used in this document Responsibilities matrix Chapter. Appliance configurations.. Two-drawer stand-alone configuration..... Four-drawer stand-alone configuration..... Eight-drawer stand-alone configuration..... Eight-drawer clustered configuration About the 3958 AP server About the disk controller and disk expansion modules About the TSSC and related components Chapter 3. Installing the TS7650 Appliance Installation checklist Installing the frame Applying cable labels Cabling a stand-alone appliance Power connections Ethernet connections Fibre Channel connections Cabling a clustered appliance Power connections Ethernet connections Fibre Channel connections Powering up the components Disk expansion modules Disk controllers Servers TSSC, KVM, and KVM switch Visually inspecting indicator and fault LEDs Chapter 4. Setting up the KVM switch 7 Changing device names Disabling the flag display Confirming keyboard settings Resetting the keyboard and mouse Viewing KVM switch firmware version information 74 Chapter 5. Setting up the TSSC Establishing a connection between the TSSC and the server Checking the TSSC microcode level Updating the TSSC microcode Configuring the TSSC Chapter 6. Enabling ProtecTIER RAS functions RAS prerequisites Enabling RAS Verifying the complex systems attached to the TSSC 90 Calibrating the server battery Testing Call Home Chapter 7. Configuring ProtecTIER 0 Prerequisites Logging in to the server Configuring the server Configuring the OpenStorage application IP interfaces Changing the system date and time Performing a system health check Performing a cluster validation test Copyright IBM Corp. 0 iii

4 Chapter 8. Installing ProtecTIER Manager on the ProtecTIER Manager workstation Installing ProtecTIER Manager on the TSSC... 7 Installing on a Windows workstation Installing on a Linux workstation Adding a node Chapter 9. What to do next Appendix A. Company information worksheet Appendix B. IP address worksheet 43 Appendix C. Making a server connection through the IMM Using a USB keyboard and monitor to alter the IP address of the IMM on Server B in a cluster... 5 Using the TSSC or a service notebook Enabling remote control Appendix D. Worldwide time zone codes Accessibility for publications and ProtecTIER Manager About the Windows-based accessibility features 69 About the Java-based tools Installing the Java Runtime Environment Installing the Java Access Bridge Using a screen reader to install ProtecTIER Manager Enabling the Windows High Contrast option Using the Windows high contrast scheme with ProtecTIER Manager Customizing the color palette Notices Trademarks Electronic emission notices Federal Communications Commission statement 83 Industry Canada compliance statement European Union Electromagnetic Compatibility Directive Australia and New Zealand Class A Statement 84 Germany Electromagnetic compatibility directive People's Republic of China Class A Electronic Emission statement Taiwan Class A compliance statement Taiwan contact information Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 0 A per phase) Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement Index iv IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

5 Figures. Documents required to install a new stand-alone 3958 AP server Documents required to install new clustered 3958 AP servers Two-drawer and four-drawer stand-alone appliance frames Eight-drawer stand-alone and eight-drawer clustered appliance frames AP server rear view with VTL configuration AP server rear view with OpenStorage configuration, Feature Code AP server rear view with OpenStorage configuration, Feature Code AP server front view Operator information panel Light path diagnostic panel Removing the server retention screws Removing the bracket mounting screws and shipping brackets Removing the cable management arm cable tie 6 4. Stand-alone appliance PDU connections KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations, TSSC variant ) KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations, TSSC variant ) Replication Ethernet connections for stand-alone VTL configuration Customer host network Ethernet connections for stand-alone OpenStorage configuration, Feature Code Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code VTL Fibre Channel cabling: two-drawer stand-alone appliance VTL Fibre Channel cabling: four-drawer stand-alone appliance VTL Fibre Channel cabling: eight-drawer stand-alone appliance Host Fibre Channel connections for stand-alone VTL OpenStorage Fibre Channel cabling: two-drawer stand-alone appliance OpenStorage Fibre Channel cabling: four-drawer stand-alone appliance OpenStorage Fibre Channel cabling: eight-drawer stand-alone appliance Customer host network connections for stand-alone OpenStorage configuration, Feature Code Clustered power connections Clustered -Gb Ethernet switch connections for VTL configuration Clustered -Gb Ethernet switch connections for OpenStorage configuration, Feature Code Clustered -Gb Ethernet switch connections for OpenStorage configuration, Feature Code Clustered TSSC, KVM, and customer network Ethernet connections, TSSC variant Clustered TSSC, KVM, and customer network Ethernet connections, TSSC variant Clustered customer host network Ethernet connections for OpenStorage configuration, Feature Code Clustered Fibre Channel connections for VTL configuration Clustered Host Fibre Channel labels Clustered Fibre Channel connections for OpenStorage configuration Clustered customer host network Ethernet connections for OpenStorage configuration, Feature Code Operator information panel Main screen Setup screen Flag Selection screen IBM TS3000 System Console login window IBM TS3000 System Console menu Console configuration utility screen Console Settings screen Console Time and Date screen: NTP server off Console Time and Date screen: NTP server running TS3000 System Console, Attached Systems window TS3000 System Console, Attached Systems window, verifying systems in the frame TS3000 System Console, Complex View window TS3000 System Console, Complex View window: complex system added TS3000 System Console, Complex View window: complex system identified Alerts Log Choose Install Folder screen Choose Shortcut Folder screen Service notebook to IMM connection Local Area Connection Properties Integrated Management Welcome window Integrated Management Module window: Remote Control link Display tab Settings for High Contrast ProtecTIER Manager window Preferences dialog box Normal contrast versus high contrast 77 Copyright IBM Corp. 0 v

6 67. Color selection, Swatches tab Default color versus custom color vi IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

7 Tables. IBM websites for help, services, and information xx. Responsibilities matrix AP server rear view: Slot assignments, ports, and connections for VTL AP server rear view: Slot assignments, ports, and connections for OpenStorage AP server front view Operator information panel Light path diagnostic panel Appliance installation checklist Label legend Power cables for stand-alone and clustered configurations KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations) Replication Ethernet connections for stand-alone VTL configuration Customer host network Ethernet connections for stand-alone OpenStorage configuration, Feature Code Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code Fibre Channel connections for stand-alone VTL and OpenStorage Host Fibre Channel connections for stand-alone VTL configuration Fibre Channel connections for stand-alone OpenStorage configuration Customer host network connections for stand-alone OpenStorage configuration, Feature Code Clustered power connections Clustered -Gb Ethernet switch Ethernet connections for VTL configuration Clustered -Gb Ethernet switch Ethernet connections for OpenStorage configuration, Feature Code Clustered -Gb Ethernet switch Ethernet connections for OpenStorage configuration, Feature Code Clustered TSSC, KVM, and customer network Ethernet connections Clustered Ethernet host connections for OpenStorage configuration, Feature Code Clustered Fibre Channel connections for VTL installations Clustered Host Fibre Channel labels Clustered Fibre Channel connections for OpenStorage installations Clustered Ethernet host connections for OpenStorage configuration, Feature Code Operator information panel TSSC Interface Examples of frame values associated with IP address ranges Determining when to run the battery calibration procedure Site Server A VTL worksheet Site Server B VTL worksheet Site Server A VTL worksheet Site Server B VTL worksheet Site Server A OpenStorage (Feature Code 3456) worksheet Site Server B OpenStorage (Feature Code 3456) worksheet Site Server A OpenStorage (Feature Code 3456) worksheet Site Server B OpenStorage (Feature Code 3456) worksheet Site Server A OpenStorage (Feature Code 3457) worksheet Site Server B OpenStorage (Feature Code 3457) worksheet Site Server A OpenStorage (Feature Code 3457) worksheet Site Server B OpenStorage (Feature Code 3457) worksheet Company information worksheet Country codes Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD4 or 3958 AP) Factory-default server IP addresses for a stand-alone OpenStorage ProtecTIER server (3958 DD4 or 3958 AP) Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD4 or 3958 AP) Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD4 or 3958 AP) Customer IP addresses Customer and Replication IP addresses for VTL or OpenStorage systems Host names and DNS settings for setting up the TSSC with the TS7650G TSSC IP addresses Base Clusters and Additional Storage Component IP addresses Copyright IBM Corp. 0 vii

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9 Safety and Environmental notices This section contains information about safety notices that are used in this guide and environmental notices for this product. Safety notices Observe the safety notices when using this product. These safety notices contain danger and caution notices. These notices are sometimes accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxx or Cxxx). Use the reference number to check the translation in the IBM Systems Safety Notices, G manual. The sections that follow define each type of safety notice and give examples. Danger notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition. A sample danger notice follows: DANGER: An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (D004) Caution notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition, or to a potentially dangerous situation that might develop because of some unsafe practice. A caution notice can be accompanied by one of several symbols: If the symbol is... It means... A generally hazardous condition not represented by other safety symbols. This product contains a Class II laser. Do not stare into the beam. (C09) Laser symbols are always accompanied by the classification of the laser as defined by the U. S. Department of Health and Human Services (for example, Class I, Class II, and so forth). A hazardous condition due to mechanical movement in or around the product. Copyright IBM Corp. 0 ix

10 If the symbol is... It means... This part or unit is heavy but has a weight smaller than 8 kg (39.7 lb). Use care when lifting, removing, or installing this part or unit. (C008) Sample caution notices follow: Caution The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call Have the IBM part number for the battery unit available when you call. (C007) Caution The system contains circuit cards, assemblies, or both that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (C04) Caution When removing the Modular Refrigeration Unit (MRU), immediately remove any oil residue from the MRU support shelf, floor, and any other area to prevent injuries because of slips or falls. Do not use refrigerant lines or connectors to lift, move, or remove the MRU. Use handholds as instructed by service procedures. (C06) Caution Do not connect an IBM control unit directly to a public optical network. The customer must use an additional connectivity device between an IBM control unit optical adapter (that is, fibre, ESCON, FICON ) and an external public network. Use a device such as a patch panel, a router, or a switch. You do not need an additional connectivity device for optical fibre connectivity that does not pass through a public network. Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories (UL) and certified by the Canadian Standards Association (CSA). For units intended to be operated at 5 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 8 AWG, Type SVT or SJT, three-conductor cord, a maximum of 5 feet in length and a parallel blade, grounding-type attachment plug rated 5 amperes, 5 volts. For units intended to be operated at 30 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 8 AWG, Type SVT or SJT, x IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

11 Environmental notices three-conductor cord, a maximum of 5 feet in length and a tandem blade, grounding-type attachment plug rated 5 amperes, 50 volts. For units intended to be operated at 30 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. The environmental notices that apply to this product are provided in the Environmental Notices and User Guide, Z5-583-xx manual. A copy of this manual is located on the publications CD. Safety and Environmental notices xi

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13 Homologation statement Attention: This product is not intended to be connected directly or indirectly by any means whatsoever to interfaces of public telecommunications networks, neither to be used in a Public Services Network. Copyright IBM Corp. 0 xiii

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15 Frame safety Frame installation This topic lists and describes guidelines to follow when installing equipment frames. This topic lists and describes guidelines to follow when installing equipment frames. To avoid personal injury or hardware damage when installing the frame (rack), adhere to the safety guidelines listed. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinets. v Rack-mounted devices are not to be used as a shelf or workspace. Do not place any object on top of rack-mounted devices. v Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords in the rack cabinet before servicing any device in the rack cabinet. v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do not plug a power cord from a device installed in one rack cabinet into a power device installed in a different rack cabinet. Copyright IBM Corp. 0 xv

16 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures exceeds the manufacturer recommended ambient temperature for all your rack-mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or reduced on any side, front, or back of a unit used for air flow through the unit. v Consideration must be given to the connection of the equipment to the supply circuit so that overloading of the circuits does not compromise the supply wiring or over current protection. v To provide the correct power connection to a rack, refer to the rating labels located on the equipment in the rack to determine the total power requirement of the supply circuit. v (For sliding modules.) Do not pull out or install any module or feature if the rack stabilizer brackets are not attached to the rack. Do not pull out more than one module at a time. The rack might become unstable if you pull out more than one module at a time. v (For fixed modules.) This module is a fixed module and must not be moved for servicing unless specified by manufacturer. Moving the module out of the rack might cause the rack to become unstable or cause the module to fall out of the rack. (R00) xvi IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

17 Frame relocation This topic lists and describes guidelines to follow when relocating equipment frames. CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this configuration is not known, you must observe the following precautions: Ensure that the heaviest devices are installed in the bottom of the rack cabinet. If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet from the suite. Inspect the route that you plan to take when moving the rack to eliminate potential hazards. Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to the documentation that came with your rack cabinet for the weight of a loaded rack cabinet. Verify that all door openings are at least 760 x 030 mm (30 x 80 in.). Ensure that all devices, shelves, modules, doors, and cables are secure. Ensure that the four leveling pads are raised to their highest position. Ensure that there is no stabilizer bracket installed on the rack cabinet during movement. Do not use a ramp inclined at more than 0 degrees. Once the rack cabinet is in the new location, do the following: - Lower the four leveling pads. - Install stabilizer brackets on the rack cabinet. - If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest position to the highest position. If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters from the pallet and bolt the rack cabinet to the pallet. (R00) Frame safety xvii

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19 About the installation roadmap This topic describes the content and organization of the appliance installation roadmap. This document provides information for installation and configuration of the TS7650 Appliance, ProtecTIER V3..8. Who should read the installation roadmap What's new in this edition This publication is intended for IBM service personnel only. The installation procedures described in this document are to be performed by IBM service personnel. This topic describes and links to information that is new or has changed from the previous edition. Technical changes occurring in this edition are identified with a vertical bar ( )in the left margin of the page. The following are new for the version 3..8 release: v OpenStorage Solaris and Linux plug-in support v The ProtecTIER RAS menu is now known as the ProtecTIER Service Menu. New functions have been added to the ProtecTIER Service menu v New cluster connection kit, Feature Code 3437 v 0 Gb Network Interface Card (NIC) support for OpenStorage on 3958 DD4 and 3958 AP (370), Feature Code 3457 v New Red Hat Linux version 5.6 Major changes in and additions to this document since the last edition are found in the following chapters and sections: v Procedures to initiate steps in the enablement and configuration of ProtecTIER RAS and ProtecTIER are now performed through ProtecTIER menu operations rather than by using the ptconfig command are found in the following sections: Enabling RAS on page 86 Testing Call Home on page 97 Configuring the server on page 03 Configuring the OpenStorage application IP interfaces on page 4 Changing the system date and time on page 7 Performing a system health check on page Performing a cluster validation test on page 3 v A procedure to calibrate the server battery has been added. See Calibrating the server battery on page 94. v References to the enablement of ProtecTIER Replication Manager, such as procedures and worksheets, have been removed. The customer is now directed instead to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09. Copyright IBM Corp. 0 xix

20 Getting information, help, and service When you need help, service, technical assistance, or want more information about IBM products, you can find a wide variety of sources available from IBM to assist you. Available services, telephone numbers, and Web links are subject to change without notice. Information IBM maintains pages on the World Wide Web where you can get information about IBM products and services and find the latest technical information. For more information, refer to Table. Table. IBM websites for help, services, and information Description Web address (URL) IBM home page Directory of worldwide contacts Support for IBM System Storage and TotalStorage products Note: Go to this site for information about the TS7650 Appliance and perform the following steps:. Select Tape systems from the Product family list.. Select TS7650 ProtecTIER Deduplication Appliances from the Product list. Help and service You can call (800) IBM SERV for help and service if you are in the U.S. or Canada. You must choose the software or hardware option when calling for assistance. Choose the software option if you are uncertain if the problem involves TS7650 Appliance software or TS7650 Appliance hardware. Choose the hardware option only if you are certain the problem solely involves the TS7650 Appliance hardware. When calling IBM for service regarding the TS7650 Appliance follow these guidelines for the software and hardware options: Software option Identify the TS7650 Appliance as your product and supply your customer number as proof of purchase. The customer number is a seven digit numeric ( ) assigned by IBM when the PID is purchased and can be located on the customer information worksheet or on the invoice from the software purchase. Hardware option Provide the serial number and appropriate four-digit Machine Type for the hardware component that displays a problem (for example, 3958). Note: For the TS7650 appliance, all components inside the frame are supported under the 3958 Machine Type. xx IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

21 Getting help online This topic gives the main website for IBM support for installation of the TS7650 Appliance, ProtecTIER V3..8 and also describes the AOS system available to service personnel for additional diagnostic and corrective capabilities. Be sure to visit the support page for FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable. This page is at: For additional websites, see Websites on page xxii. IBM Tivoli Assist On-site (AOS) IBM Tivoli Assist On-site (AOS) is a lightweight remote support program intended primarily for help desks and support engineers to diagnose and fix problems without the need of any external dependencies. Assist On-site is based on the IBM Tivoli Remote Control technology. Assist On-site has been developed specifically to meet functionality, security, and privacy requirements of IBM and IBM customers. Support engineers and their customers can run it on various platforms. It currently has a native version for the 3 bit Windows environment and generic Linux compatible operating systems. Assist On-site uses IBM AES MARS encryption, NTLM authentication, and IBM intranet authentication for IBM support engineers. Assist On-site provides a launch-in-context feature such that support engineers can start Assist On-site from within the session of the third-party support tool. For restricted use only, Assist On-site supports IBM diagnostic tools to function over the Assist On-site connection for the purpose of debugging hardware devices and IBM software. More information is located at the Tivoli AOS website: support/assistonsite. Before you call for service Some problems can be solved without outside assistance, by using the online help, by consulting either online or printed documentation that comes with the TS7650 Appliance, or by consulting the support website for the latest fixpack and service alerts. Be sure to also read the information in any readme files and release notes that come with the TS7650 Appliance. Getting help by telephone This topic describes the procedure to use the telephone for help with installation of the TS7650 Appliance, ProtecTIER V3..8. With the original purchase of the appliance, you have access to extensive support coverage. During the product warranty period, you can call the IBM Support Center ( in the U.S.) for product assistance covered under the terms of the hardware IBM warranty or the software maintenance contract that comes with product purchase. Please have the following information ready when you call: About this document xxi

22 v v v v v Either machine type and model (3958 AP server) or software identifier. The software identifier can be either the product name (TS7650) or the Product Identification (PID) number. Either the serial numbers of the components or your proof of purchase. Description of the problem. Exact wording of any error messages. Hardware and software configuration information If possible, have access to your computer when you call. In the U.S.A. and Canada, these services are available 4 hours a day, 7 days a week. In the UK, these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing representative. Websites This topic lists additional websites containing useful information regarding installation of the TS7650 Appliance, ProtecTIER V3..8. The most up-to-date information about your product, including documentation and the most recent downloads, can be found at the following websites: v Information centers for the product: IBM System Storage ProtecTIER TS7650 Customer Information Center IBM System Storage ProtecTIER TS760 and TS7650 Combined Service Information Center v The translated publications for this product are included with the product. These documents and product specification sheets are also available from the following website: v You can order publications through the IBM Publications Ordering System at the following website: cgibin/pbi.cgi/ v Access installation and technical support information on the Web at: v For DS4000 information, go to the following website: v The IBM website for independent software vendor (ISV) support is: v The Interoperability Matrix website can be found at: v For the latest information about SAN switches and directors, go to the following website: v For the latest information about operating system and HBA support, clustering support, SAN fabric support, and Storage Manager feature support, see the DS4000 Interoperability Matrix at the following website: xxii IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

23 Related IBM publications v v v For product firmware and software downloads, as well as associated driver code, go to the following website: For accessibility information, go to the following website: For the latest information about product recycling programs, go to the following website: This topic and its subtopics list additional IBM publications containing useful information regarding installation of the TS7650 Appliance, ProtecTIER V3..8. The following documents provide information about the IBM System Storage TS7600 with ProtecTIER appliance server and additional hardware components. IBM System Storage TS7600 with ProtecTIER publications The following publications provide additional information about installing and working with the appliance server: v v v v v IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA3-098 IBM System Storage Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM part number 95P835 IBM System Storage TS7650 ProtecTIER Software Upgrade Guide, IBM form number SC IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09 IBM System Storage Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM form number GA3-093 TS AP publications The following publications provide additional documentation about the appliance server: v v IBM System x3850 X5 and x3950 X5 Types 745 and 746 Installation and User's Guide IBM System x3850 X5 and x3950 X5 Types 745 and 746 Problem Determination and Service Guide The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the IBM website. Complete the following steps to check for updated documentation and technical updates:. In a Web browser, navigate to library/.. On the Information Centers tab heading bar, click Systems. About this document xxiii

24 3. In the Systems section, click xseries. 4. On the Information Sets and Libraries tab, in the Servers section, click xseries. 5. From the Product family drop-down list, select System x3850 X5. 6. From the Type drop-down list, select Click Go. 8. On the Support for System x3850 X5 page, click the Documentation link. 9. Click the link for the document you want to view. Feature Code 3708: 4.8 TB Fibre Channel Disk Controller and Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit publications This section lists publications providing additional information about the appliance disk controllers and disk expansion units. The following publications provide additional documentation about the Feature Code 3708: 4.8 TB Fibre Channel Disk Controller and the Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit: v IBM System Storage TS7650 Appliance Increasing Capacity and Changing to Clustered Configuration Upgrade Installation Instructions, PN 46X6060 v IBM TotalStorage DS4000 EXP80 Storage Expansion Unit Installation, User's and Maintenance Guide WTI network switch publications Publications for the Western Telematic network power switch can be found on the manufacturer website. Refer to for more information. Integrated Management Module publication The following publication provides additional documentation about the Integrated Management Module (IMM): v Integrated Management Module User's Guide System console publications Publications relating to the system console. How to send your comments The following publication provides information about the IBM System Storage TS3000 System Console (TSSC): v IBM System Storage TS3000 System Console (TSSC) Maintenance Information, IBM part number 45E5838 Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this book or any other IBM System Storage TS7600 with ProtecTIER documentation: v Send your comments by to starpubs@us.ibm.com. Be sure to include the following information: xxiv IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

25 Exact publication title and version Publication form number (for example, GC ) Page, table, or illustration numbers that you are commenting on with a detailed description of any information that should be changed About this document xxv

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27 Chapter. Overview The topics in this chapter describe the configurations available for the 3958 AP server and the common components of the server. The IBM 3958 AP appliance is available in four configurations: v Two-drawer stand-alone appliance v Four-drawer stand-alone appliance v Eight-drawer stand-alone appliance v Eight-drawer clustered appliance All configurations use the following common components: v IBM System x3850 X5 (Type 745) servers v IBM System x3850 X5, Type 745 (Feature Code 3708: 4.8 TB Fibre Channel Disk Controller) (Type 84-94H) v IBM System Storage DS4000 EXP 80 (Type 8 8H) disk expansion modules (Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit) v IBM TS3000 System Console (TSSC), TSSC Ethernet switch, KVM (keyboard/video/mouse) kit, and KVM switch. If the customer prefers to use an existing TSSC, the TSSC and its related components are excluded from the TS7650 purchase. Important: The TSSC must be present in an IBM-supported TS7650 Appliance. The customer should either have ordered one with the appliance or have one already available for use at the installation site. While it is possible to operate a TS7650 Appliance without a connected TSSC, note that IBM does not support this configuration. If the customer neither ordered a TSSC with the appliance nor has one already available for use at the installation site, stop the installation and advise the customer to work with IBM sales to secure a TSSC for use with the appliance. Note: FC 553 and FC 554 are available to connect one or more servers to an existing KVM switch in an adjacent frame. All servers are factory-preloaded with the following software: v Red Hat Enterprise Linux Advanced Platform, version 5.6 (version x86_64 or EM64T) operating system v IBM System Storage ProtecTIER Appliance Edition version 3..8, including RAS functionality The number of servers, disk controllers, and disk expansion modules included vary, depending upon the Appliance configuration purchased. See Chapter, Appliance configurations, on page for additional system specifications and details. Ship group This section lists the hardware and software documents shipped with the TS7650 Appliance server. Copyright IBM Corp. 0

28 Hardware ship group The TS7650 Appliance hardware ship group includes the following: IBM System Storage TS7600 with ProtecTIER Publications CD The TS7650 Appliance documentation CD contains the following service and customer documentation for the TS7650 Appliance: v IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA3-098 v IBM System Storage Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM form number GA3-093 v IBM System Storage TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, IBM form number GA3-090 v IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09 v IBM System Storage Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM part number 95P835 v IBM System Storage TS3000 System Console (TSSC) Maintenance Information v IBM System x3850 X5 and x3950 X5 Types 745 and 746 Problem Determination and Service Guide v Statement of Limited Warranty Software ship group The TS7650 Appliance software ship group includes the following disks: IBM System Storage ProtecTIER Appliance Edition V3..8 DVD This disk contains the software for the appliance server that runs on the Red Hat Linux operating system installed on the server. The server uses the software to present the attached disk storage to host systems and to perform other functions such as data de-duplication. If system recovery becomes necessary, use this disk to reinstall ProtecTIER on the affected 3958 AP servers. IBM System Storage ProtecTIER Manager V3..8 DVD This disk contains the files required to install ProtecTIER Manager, the graphical user interface (GUI) of the ProtecTIER software, on workstations connected to the TS7650 Appliance through an Ethernet network at the customer site, or on the TSSC. ProtecTIER Manager allows the user to manage the virtual tape presented to host systems by the server. IBM System Storage ProtecTIER Maintenance and Recovery Disk The recovery disk contains the Red Hat Enterprise Linux Advanced Platform, version 5.6 (version x86_64 or EM64T) operating system software, with the ProtecTIER Kickstart configuration file (ks.cfg). If system recovery becomes necessary, use this disk to reinstall Red Hat Linux on the affected 3958 AP servers. About the installation roadmap This section describes the tasks used to install and configure the TS7650 Appliance server hardware. IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

29 The Installation Roadmap (IR) provides instructions for installing and configuring the TS7650 Appliance hardware. The roadmap consists of the following tasks: v Installing the fully populated frames at the customer site. v Connecting the cables from the TS7650 components to the customer Ethernet network and host system, and to an existing TSSC, if one is being used. v Configuring the TSSC and KVM switch for use with the TS7650 Appliance. v Configuring ProtecTIER RAS on the 3958 AP servers. v Verifying RAS configuration and testing Call Home. v Configuring ProtecTIER for use with the TS7650 Appliance. v Installing the ProtecTIER Replication Manager. v Performing validation tests (clustered configuration only) to verify system functionality. Finding the instructions you need The following flowcharts show you which documents to use, and the order in which you use them, when installing new appliance servers. All the documents shown are available in the ship group, in hardcopy or electronic format. Chapter. Overview 3

30 Documents required to install a new stand-alone ProtecTIER server with or without replication New Stand-alone ProtecTIER server Introduction and Planning Guide (customer) Best Practices Guide TS7650G or TS7650 Installation Roadmap Guide Labeling Instructions Software Upgrade and Replication Enablement Guide User s Guide ts Figure. Documents required to install a new stand-alone 3958 AP server 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

31 Documents required to install new clustered ProtecTIER servers with or without replication New clustered ProtecTIER servers Introduction and Planning Guide (customer) Server A Server B Best Practices Guide TS7650G or TS7650 Installation Roadmap Guide Labeling Instructions Software Upgrade and Replication Enablement Guide Server B installed? Yes No User s Guide ts Figure. Documents required to install new clustered 3958 AP servers Chapter. Overview 5

32 Terminology used in this document This section describes the terminology used in this document. TS7650 When used alone, this term signifies IBM's family of virtualization solutions that operate on the ProtecTIER platform. TS7650 Appliance or appliance These are terms for IBM's self-contained virtualization solution from the TS7650 family that includes a disk storage repository. The TS7650 Appliance consists of the following: Server The 3958 AP server is based on the IBM System x3850 X5 Type 745-AC at the ProtecTIER version 3..8 release. When used as a server in the TS7650 Appliance, its machine type and model are 3958 AP. Use this machine type and model for service purposes. System console The system console is a TS3000 System Console (TSSC). This document uses the terms system console and TSSC interchangeably. Disk controller The disk controller for the TS7650 Appliance is an IBM Feature Code 3708: 4.8 TB Fibre Channel Disk Controller. Use this feature code for service purposes. Disk expansion unit The disk expansion unit for the TS7650 Appliance is an IBM Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit. Use this feature code for service purposes. IBM Tivoli Assist On-site (AOS) IBM Tivoli Assist On-site (AOS) is a web-based tool that enables a remote support representative in IBM to view or control the management node desktop. More information is located at the Tivoli AOS website: Server and Node This document uses the terms node and server interchangeably. OpenStorage OpenStorage allows ProtecTIER to be integrated with NetBackup to provide the means for backup-to-disk without using a virtual tape library (VTL) emulation. Using a plug-in that is installed on an OpenStorage-enabled media server, ProtecTIER can implement a communication protocol that supports data transfer and control between the backup server and the ProtecTIER server. Therefore, to support the plug-in, ProtecTIER implements a storage server emulation. replication A process that transfers logical objects like cartridges from one ProtecTIER repository to another. The replication function allows ProtecTIER deployment to be distributed across sites. Each site has a single or clustered ProtecTIER environment. Each ProtecTIER environment has at least one ProtecTIER server. The ProtecTIER server that is a part of the replication grid has two dedicated replication ports that are used for replication. Replication ports are connected to the customer's WAN and are configured on two subnets as default. 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

33 replication grid A set of repositories that share a common ID and can potentially transmit and receive logical objects through replication. A replication grid defines a set of ProtecTIER repositories and actions between them and is configured using the ProtecTIER Replication Manager. The ProtecTIER Replication Manager is a software component that is installed on a ProtecTIER server or a dedicated host. The ProtecTIER Replication Manager should be able to recognize all the members of the entire network the ProtecTIER Replication Manager handles on both replication subnets. The ProtecTIER Replication Manager manages the configuration of multiple replication grids in an organization. An agent on every node in each ProtecTIER server interacts with the server and maintains a table of its grid members. replication grid ID A number from 0 to 63 that identifies a replication grid within an organization. replication grid member A repository that is a member in a replication grid. replication pairs Two repositories within a replication grid that replicate from one to another. replication policy A policy made up of rules that define a set of objects (for example, VTL cartridges) from a source repository to be replicated to a target repository. repository unique ID (RID) A number that uniquely identifies the repository. The RID is created from the replication grid ID and the repository internal ID in the grid. replication timeframe A scheduled period of time for replication to take place for all policies. shelf Responsibilities matrix A container of VTL cartridges within a ProtecTIER repository. virtual tape library (VTL) The ProtecTIER virtual tape library (VTL) service emulates traditional tape libraries. By emulating tape libraries, ProtecTIER VTL enables you to transition to disk backup without having to replace your entire backup environment. Your existing backup application can access virtual robots to move virtual cartridges between virtual slots and drives. The backup application perceives that the data is being stored on cartridges while ProtecTIER actually stores data on a deduplicated disk repository. visibility switching The automated process that transfers the visibility of a VTL cartridge from its master to its replica and vice versa. The visibility switching process is triggered by moving a cartridge to the source library Import/Export (I/E) slot. The cartridge will then disappear from the I/E slot and appear at the destination library's I/E slot. To move the cartridge back to the source library, the cartridge must be ejected to the shelf from the destination library. The cartridge will then disappear from the destination library and reappear at the source I/E slot. The table in this section outlines the responsibilities of the various actors involved in installing the TS7650 Appliance. Chapter. Overview 7

34 The TS7650 Appliance installation requires participation from the customer, as well as the coordinated efforts of IBM SSR, Lab-based Services (LBS), and trained ProtecTIER specialist personnel. See Table for an outline of the division of responsibilities. Table. Responsibilities matrix Task Customer Trained ProtecTIER Specialists or LBS Representatives SSRs Complete the planning and preparation tasks described in the IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA " Meet the preinstallation requirements outlined in the IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA " Complete the Company information and IP address worksheets provided in the IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA For convenience, copies of the worksheets are also included as appendixes in this document. " Confirm that an existing TSSC that is being used with the 3958 AP has Feature Code 79. Notes: If an existing TSSC is being used, and it does not reside in the 3958 AP frame, the customer must provide a USB keyboard and graphics-capable monitor for server configuration. " If the 3958 AP is being connected to an existing KVM Switch and TSSC in an adjacent frame, confirm that a KVM adjacent frame connection, Feature Code 553, and Second server in adjacent frame, Feature Code 554, are available. Ensure that a separate USB keyboard and graphics-capable monitor are available for use during installation. " Have one or more PCs designated to run the ProtecTIER Manager software. " 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

35 Table. Responsibilities matrix (continued) Task Purchase and have available additional Ethernet (Cat 5e or higher) and Fibre Channel cables, if needed. Oversee project management for the installation and integration of the engagement. Oversee change management and process control for the installation. Coordinate and schedule IBM resources for customer installations, and act as a focal point of contact for coordination of installation services. Schedule and facilitate planning and solution assurance conference calls. Create and document the installation service process. Install and secure the AP frame in the designated location at the customer site. Label and connect external power, Ethernet, and Fibre Channel cables, as necessary. Connect the TS7650 Appliance to the customer network. Turn on the system. Verify accuracy of hardware installation and cabling. Perform visual check of fault indicator LEDs. Customize the KVM switch for use with the TS7650 Appliance. Configure the TSSC for use with the TS7650 Appliance. Configure ProtecTIER RAS on the servers. Configure the 3958-AP as a complex system on the TSSC. Calibrate server batteries. Test Call Home. Customer " Trained ProtecTIER Specialists or LBS Representatives Configure ProtecTIER on the servers. " Install ProtecTIER Manager on the ProtecTIER Manager workstation and register each server as a new node. Verify cluster operation (if applicable). " " " " " " " SSRs " " " " " " " " " " " Chapter. Overview 9

36 Table. Responsibilities matrix (continued) Task Install the Storage Manager from the ProtecTIER Manager CD. Customer Trained ProtecTIER Specialists or LBS Representatives Release the system to the customer. " Document and report installation results. " " SSRs 0 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

37 Chapter. Appliance configurations The topics in this chapter describe the TS7650 Appliance hardware configurations. IBM Manufacturing performs the following tasks when configuring a TS7650 Appliance: v Installation of the servers, disk controllers, disk expansion modules, and the TSSC and its related components, into the AP frame. v All required cable connections, except for the connections to the customer Ethernet network, host system, and existing TSSC (if applicable). v Configuration of the disk arrays. v Installation of Red Hat Linux on each server through the use of a unique Red Hat subscription number. v Installation and configuration of the ProtecTIER software on each server. v Preliminary configuration and setup on the KVM and the KVM switch. v Configuration of ProtecTIER RAS on each server. v RAS verification, including testing Call Home. Note: If the IP address of an SMTP server is provided during RAS configuration, the backend disk storage subsystems that communicate with ProtecTIER RAS (which includes a Feature Code 3708: 4.8 TB Fibre Channel Disk Controller if it has firmware levels supported by RAS) send problem reports to the customer through . Attention: The ProtecTIER version 3..8 release on the 3958 AP only supports a storage firmware level of for the Feature Code 3708: 4.8 TB Fibre Channel Disk Controller. Do not download any other version, because unexpected results can occur. Two-drawer stand-alone configuration This section describes the two-drawer stand-alone appliance. The two-drawer stand-alone appliance consists of the following main components: v one 3958 AP server v one Feature Code 3708: 4.8 TB Fibre Channel Disk Controller v one Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit v one TSSC and its related components See Figure 3 on page. Four-drawer stand-alone configuration This section describes the four-drawer stand-alone appliance. The four-drawer stand-alone appliance consists of the following main components: v one 3958 AP server v one Feature Code 3708: 4.8 TB Fibre Channel Disk Controller v three Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Units v one TSSC and its related components Copyright IBM Corp. 0

38 See Figure 3. Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) TSSC (u) TSSC Network Switch & KVM (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) TSSC (u) TSSC Network Switch & KVM (u) ProtecTIER Server (4u) ProtecTIER Server (4U) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Empty (u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Controller (3u) Disk Controller (3u) ts Figure 3. Two-drawer and four-drawer stand-alone appliance frames Eight-drawer stand-alone configuration This section describes an eight-drawer stand-alone appliance. The eight-drawer stand-alone appliance consists of the following main components: v one 3958 AP server v two Feature Code 3708: 4.8 TB Fibre Channel Disk Controllers v six Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Units v one TSSC and its related components See Figure 4 on page 4. IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

39 Eight-drawer clustered configuration This section describes an eight-drawer clustered appliance. The eight-drawer clustered appliance consists of the following main components: v two 3958 AP servers v two Feature Code 3708: 4.8 TB Fibre Channel Disk Controllers v six Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Units v one Feature Code 3437: Cluster Connection Kit. This kit contains the following: two Gb (gigabit) Ethernet switches, SMC model 86L one network power switch, Western Telematic, Inc. (WTI) model VMR-8HD0- power cables Ethernet cables mounting hardware v one TSSC and its related components See Figure 4 on page 4. Chapter. Appliance configurations 3

40 Empty (u) Empty (u) Disk Expansion (3u) Gb Ethernet Switch (u) Gb Ethernet Switch (u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Controller (3u) Empty (u) Empty (u) Empty (u) Empty (u) TSSC (u) TSSC Network Switch & KVM (u) Disk Controller (3u) ProtecTIER Server (4u) TSSC (u) TSSC Network Switch & KVM (u) ProtecTIER Server (4U) ProtecTIER Server (4U) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Expansion (3u) Disk Controller (3u) Disk Controller (3u) ts Figure 4. Eight-drawer stand-alone and eight-drawer clustered appliance frames About the 3958 AP server This section describes the TS7650 Appliance (3958 AP) server. As part of the manufacturing process, Red Hat Enterprise Linux and ProtecTIER software are preinstalled on the TS7650 Appliance servers. In addition, file systems and disk repositories are created and configured according to factory specifications. Server rear view, VTL When configured for VTL, the 3958 AP servers are equipped with: v two Emulex Fibre Channel Host Bus Adapters (HBA) v two Qlogic Fibre Channel HBAs v one -gigabit (Gb) quad-port Ethernet adapter v two on-board Ethernet ports See Figure 5 on page 5 and Table 3 on page 5. 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

41 ProtecTIER Server P P A A B V S E E3 E E4 9 ts76075 Figure AP server rear view with VTL configuration Table AP server rear view: Slot assignments, ports, and connections for VTL Connection VTL use Slot Emulex Fibre Channel Host Bus Adapter (HBA) v Label port = Fibre Channel port v Label port = Fibre Channel port 3 Slot Emulex Fibre Channel HBA v Label port = Fibre Channel port 0 v Label port = Fibre Channel port 3 Slot 3 Blank 4 Slot 4 Blank 5 Slot 5 Intel Pro Quad-port gigabit Ethernet adapter (Port = Eth0, Port = Eth, Port 3 = Eth, Port 4 = Eth3) 6 Slot 6 Qlogic HBA 7 Slot 7 Qlogic HBA 8 QPI Slot Not used 9 QPI Slot Not used A Integrated Ethernet (Eth4) port A Integrated Ethernet (Eth5) port B SYS MGMT Ethernet port System management Ethernet port used by the IMM as a Web interface for system-management information control; for example, for access to the IMM Event log. V IMM Video port S Serial Attached SCSI (SAS) port E Universal Serial Bus (USB) port E Universal Serial Bus (USB) port E3 Universal Serial Bus (USB) port 3 E4 Universal Serial Bus (USB) port 4 P Power connection Chapter. Appliance configurations 5

42 Table AP server rear view: Slot assignments, ports, and connections for VTL (continued) P Power connection Server rear view, OpenStorage When configured for OpenStorage, the 3958 AP servers are equipped with v one of the following two Ethernet adapter configurations: If two instances of Feature Code 3456 are installed, three -Gb quad-port Ethernet adapters If two instances of Feature Code 3457 are installed, two 0-Gb dual-port Ethernet adapters for use with Fibre Channel cabling and one -Gb quad-port Ethernet adapter v two dual-port Qlogic Fibre Channel HBAs v two on-board Ethernet ports See Figure 6, Figure 7, and Table 4. ProtecTIER Server P P A A B V S E E3 E E4 9 ts Figure AP server rear view with OpenStorage configuration, Feature Code 3456 Figure AP server rear view with OpenStorage configuration, Feature Code 3457 Table AP server rear view: Slot assignments, ports, and connections for OpenStorage Connection OpenStorage use, FC 3456 OpenStorage use, FC 3457 Slot Blank Slot Blank 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

43 Table AP server rear view: Slot assignments, ports, and connections for OpenStorage (continued) 3 Slot 3 4 Slot 4 5 Slot 5 6 Slot 6 7 Slot 7 8 QPI Slot 9 QPI Slot A Integrated Ethernet port A Integrated Ethernet port B SYS MGMT Ethernet port V IMM Video port S Serial Attached SCSI (SAS) port E Universal Serial Bus (USB) port E Universal Serial Bus (USB) port E3 Universal Serial Bus (USB) port 3 E4 Universal Serial Bus (USB) port 4 P Power connection P Power connection Intel Pro Quad-port gigabit Ethernet adapter (Port = Eth4, Port = Eth5, Port 3 = Eth6, Port 4 = Eth7) Intel Pro Quad-port gigabit Ethernet adapter (Port = Eth8, Port = Eth9, Port 3 = Eth0, Port 4 = Eth) Dual-port 0-gigabit Ethernet adapter (Port = Eth4, Port = Eth5) Dual-port 0-gigabit Ethernet adapter (Port = Eth6, Port = Eth7) Quad-port gigabit Ethernet adapter (Port = Eth0, Port = Eth, Port 3 = Eth, Port 4 = Eth3) Qlogic HBA Qlogic HBA Not used Not used (Eth) (Eth3) (Eth8) (Eth9) System management Ethernet port used by the IMM as a Web interface for system-management information control; for example, for access to the IMM Event log. Server front view Chapter. Appliance configurations 7

44 ts Figure AP server front view Table AP server front view Callout Description Electrostatic discharge connector DVD-eject button 3 DVD drive activity LED 4 USB connectors 5 Scalability LED 6 Operator information panel 7 Hard disk drive activity LED 8 Hard disk drive status LED ts7607 Figure 9. Operator information panel Table 6. Operator information panel Callout Description Information LED System-error LED Locator button/locator LED Ethernet port activity LEDs Power control button cover Power control button/power-on LED Ethernet icon LED 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

45 3 ts Figure 0. Light path diagnostic panel Table 7. Light path diagnostic panel Callout 3 Description Operator information panel Light path diagnostics LEDs Release latch About the disk controller and disk expansion modules This section describes the disk controller and disk expansion modules. As part of the manufacturing process, RAID groups, logical drives, and logical units (LUNs) are defined and configured on the disk components, based on factory specifications. About the TSSC and related components This section describes TSSC and its related components. When a TSSC (feature code 73) is purchased with the TS7650 Appliance, the TSSC and its related components (keyboard, video, mouse (KVM), KVM switch, and 6 port network switch) are factory-installed in the 3958 AP frame. As a result, the KVM switch provides input and video connections for each server in the frame, so the customer does not need to provide a USB keyboard or graphics-capable monitor for server configuration. The TS3000 System Console is required for servicing the TS7650 Appliance. FC 74 and FC 75 provide connectivity to an existing TS3000 System Console. FC 73 provides the first TS3000 System Console. The connection to a working TSSC is required for the 3958 AP. The TSSC is the service console and supports remote access and call home functions. The 3958 AP Chapter. Appliance configurations 9

46 gathers logs and sends them to the TSSC as part of a call home packet sent to RETAIN. In cases where external connection for the TSSC is not allowed, the TSSC is the repository of the logs and is still a requirement. FC 73 is the TSSC feature code. FC 74 and FC 75 provide connectivity to an existing TSSC. Note: If the customer has an existing TSSC, it can be used with the appliance only if the TSSC meets the compatibility requirements discussed in the IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA In addition, if the TS7650 Appliance is shipped without a TSSC, the customer needs to provide a USB keyboard and graphics-capable monitor for use during server configuration. Important: If you have an existing TSSC, the TSSC microcode must be at version 5..5 or later before upgrading ProtecTIER. 0 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

47 Chapter 3. Installing the TS7650 Appliance Installation checklist This chapter provides instructions for installing the populated TS7650 Appliance AP frames, and making all required power and cable connections from the Appliance components to the customer Ethernet network and host system, as well as to an existing TSSC (if applicable). Identifiers used in the cable diagrams distinguish individual components of the AP servers. To identify ports and components on the 3958 AP server for connections to the server, refer to Table 3 on page 5. Attention: Be sure to complete the installation of thets7650 Appliance before installing any miscellaneous equipment specification (MES) features. The installation instructions for an MES feature assume that you are adding the feature to an installed TS7650 Appliance. The checklist in this section provides an overview of the workflow associated with installing the appliance. About this task Table 8. Appliance installation checklist The following checklist provides a high-level overview of the tasks required to successfully install the TS7650 Appliance in both stand-alone and clustered appliance configurations. U Task Description Where to find information Section : Perform preinstallation verification h If applicable, ensure that replication configuration efforts are being coordinated between the source and destination sites. h Verify that one or more PCs on the customer network have been designated as ProtecTIER Manager workstations. Section : Install the TS7650 Appliance h If a TSSC, KVM, and KVM switch are not installed in the 3958 AP frame, verify that the customer has an existing TSSC. If so, confirm that the existing TSSC has FC 79, and is in acceptable physical proximity to the AP frame. h Ensure that a separate USB keyboard and graphics-capable monitor are available for use during installation. h 3 Install and secure the AP frame in the designated location. Customer, LBS, or trained ProtecTIER specialist Customer Customer and visual check. Customer This document: Installing the frame on page 4 Section 3: Apply cable labels and make cable connections Note: For stand-alone installations, use section 3a. For clustered installations, use section 3b. Section 3a: Apply cable labels and make cable connections, stand-alone installation Copyright IBM Corp. 0

48 Table 8. Appliance installation checklist (continued) U Task Description Where to find information h 3a Label and connect an Ethernet cable from the server to the customer network. h 3a On an existing TSSC only: Label and connect an Ethernet cable from the TSSC external port to the customer network. h 3a 3 If installing OpenStorage, label and connect Ethernet cables from the server to the customer host network. h 3a 4 If installing VTL, label and connect Fibre Channel cables from the server to the customer host network. h 3a 5 Check all cable connections, including power connections, to ensure that they are properly seated before powering up the server. Connections might have come loose during shipment. This document: Ethernet connections on page 30 This document: Ethernet connections on page 30 This document: Replication and OpenStorage customer host network (Feature Code 3456) connections on page 33 This document: Fibre Channel connections in a stand-alone VTL configuration on page 36 Visual check h 3a 6 Cut the tie straps on the retention brackets. Visual check Section 3b: Apply cable labels and make cable connections, clustered installation h 3b Label and connect an Ethernet cable from Server A to the customer network. h 3b Label and connect an Ethernet cable from Server B to the customer network. h 3b 3 On an existing TSSC only: Label and connect an Ethernet cable from the external port of the TSSC to the customer network. h 3b 4 If installing VTL, label and connect Fibre Channel cables from Server A to the customer host network. h 3b 5 If installing VTL, label and connect Fibre Channel cables from Server B to the customer host network. h 3b 6 If installing OpenStorage, label and connect Ethernet cables from Server A to the customer host network. h 3b 7 If installing OpenStorage, label and connect Ethernet cables from Server B to the customer host network. h 3b 8 Check all cable connections, including power connections, to ensure that they are properly seated before powering up the server. Connections might have come loose during shipment. This document: Gb Ethernet switch connections on page 50 This document: Gb Ethernet switch connections on page 50 This document: KVM switch, TSSC, and customer network Ethernet connections (Feature Code 3456) on page 55 This document: Fibre Channel connections in a clustered VTL configuration on page 60 This document: Fibre Channel connections in a clustered VTL configuration on page 60 This document: -Gb Ethernet switch connections in an OpenStorage configuration on page 5 This document: -Gb Ethernet switch connections in an OpenStorage configuration on page 5 Visual check h 3b 9 Cut the tie straps on the retention brackets. Visual check Section 4: Power-up all components Note: For clustered systems, tasks 4-4 and 4-5 can be performed in parallel. h 4 Turn on the breakers to power the PDUs. This document: Powering up the components on page 68 h 4 Power-up the disk expansion modules. This document: Disk expansion modules on page 68 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

49 Table 8. Appliance installation checklist (continued) U Task Description Where to find information h 4 3 Power-up the disk controllers. This document: Disk controllers on page 68 h 4 4 Power-up Server A (in stand-alone installations, the only server in the frame). h 4 5 Power-up Server B (clustered installations only). This document: Servers on page 69 This document: Servers on page 69 h 4 6 Power-up the TSSC, KVM, and KVM switch. This document: TSSC, KVM, and KVM switch on page 70 Section 5: Perform post-installation validation checks h 5 Check power indicators for all components. This document: Visually inspecting indicator and fault LEDs on page 70 h 5 Validate Ethernet link-up indicators on TSSC. This document: Visually inspecting indicator and fault LEDs on page 70 h 5 3 Validate Ethernet link-up indicators on the customer network to the server and the TSSC. h 5 4 Validate Fibre Channel link-up indicators from the disk controller to the server. h 5 5 If installing VTL, validate Fibre Channel link-up indicators from customer host to the server. h 5 6 If installing OpenStorage, validate Ethernet link-up indicators from customer host to the server. h 5 7 Validate Ethernet link-up indicators from the disk controller to the server. This document: Visually inspecting indicator and fault LEDs on page 70 This document: Visually inspecting indicator and fault LEDs on page 70 This document: Visually inspecting indicator and fault LEDs on page 70 This document: Visually inspecting indicator and fault LEDs on page 70 This document: Visually inspecting indicator and fault LEDs on page 70 Section 6: Customize KVM switch and configure the TSSC for use with the TS7650 Appliance h 6 Customize the KVM switch user interface. This document: Chapter 4, Setting up the KVM switch, on page 7 h 6 Configure the communication settings of the TSSC. h 6 3 Configure the TSSC with both 3958-APs as a complex system. Section 7: Perform ProtecTIER RAS configuration and verification h 7 Enable ProtecTIER RAS on the server or servers. h 7 Configure the server or servers as a complex system on the TSSC. This document: Configuring the TSSC on page 79 This document: Verifying the complex systems attached to the TSSC on page 90 This document: Chapter 6, Enabling ProtecTIER RAS functions, on page 85 This document: Verifying the complex systems attached to the TSSC on page 90 h 7 3 Calibrate server batteries. This document: Calibrating the server battery on page 94 h 7 4 Test Call Home on the server or servers. This document: Testing Call Home on page 97 Section 8: SSR releases the system to trained ProtecTIER specialist or LBS representative h 8 Turn the system over to the trained ProtecTIER specialist or LBS representative for ProtecTIER configuration and ProtecTIER Manager installation. This document: Chapter 7, Configuring ProtecTIER, on page 0 and Chapter 8, Installing ProtecTIER Manager on the ProtecTIER Manager workstation, on page 7 Chapter 3. Installing the appliance 3

50 Table 8. Appliance installation checklist (continued) U Task Description Where to find information Section 9: Completing the installation h 9 The trained ProtecTIER specialist or LBS representative releases the fully operational system over to the customer and refers the customer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09 for further information. This document: Chapter 9, What to do next, on page 37 Installing the frame This topic contains the procedure to install the appliance frame. About this task This task lists the steps to physically install the AP frame at the customer site. Note: Do not remove the server retention screws. The screws must be removed only to perform service on the server. Procedure Perform the following steps to install the AP frame.. Maneuver the TS7650 AP frame into the designated location. See the precautions in Frame safety on page xv before you begin the installation process. Note: If the frame is installed on a raised floor, ensure that the hole cutout in the floor is located under the rear of the frame.. Use the 43-mm wrench (P/N 3L833) supplied with the TS7650 to make the following adjustments to the frame leveling pads: a. Loosen the locknuts on the leveling pads. b. Adjust the height of the leveling pads until the frame is approximately level and parallel to the floor, and the casters are off the floor. This adjustment can be accomplished with one full turn of the leveling pad after it is in contact with floor. c. Tighten the locknuts on the leveling pads by moving the locknuts up to bottom of the frame. 3. If the frame is in its final location (that is, if the customer does not anticipate needing to move it again), remove the shipping components securing the server or servers to the frame by performing the following steps: CAUTION: Failure to remove the hardware discussed in steps 3a through 3d on page 5 can result in damage to the server sliding mechanisms when attempting to move the server to the service position. a. Remove the four retention screws securing Server A to the shipping brackets mounted to the frame as shown in Figure on page 5. 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

51 ts76089 Figure. Removing the server retention screws b. Remove the four M6 screws securing the shipping brackets to the frame as shown in Figure. ts Figure. Removing the bracket mounting screws and shipping brackets c. Remove the shipping brackets and the cage nuts (for frames with square mounting holes) or clip nuts (for frames with round mounting holes) from the frame as shown in Figure. d. Remove the cable tie securing the free end of the cable management arm for Server A to the cable management support arm as shown in Figure 3 on page 6. Chapter 3. Installing the appliance 5

52 ts76089 Applying cable labels Figure 3. Removing the cable management arm cable tie e. If you are installing a clustered installation, repeat steps 3a on page 4 through 3d on page 5 for Server B. f. Turn over all shipping hardware removed in the preceding steps to the customer and advise the customer to reinstall them before any future relocation of the frame. This topic provides a list of the abbreviations that describe hardware terms used when describing cabling of the TS7650 Appliance. About this task Cabling of the servers, disk controllers, disk expansion modules, and TSSC components (if purchased with the Appliance) is completed during manufacturing. Typically, only those cable connections to the customer network, the customer host system, and to an existing TSSC (if applicable) need to be performed at the customer site. However, it is suggested that you double-check all cables and labels for accuracy. See Table 9 for information about how cables are labeled. Note: The same label set is used to cable both the Appliance and the Gateway. While server labels display the model as DD4 (the server model for the Gateway), and DD4 appears in this document in some tables and graphics, interpret this notation as AP for Appliance installations. Table 9. Label legend Meaning in IBM best practices Abbreviation installations Meaning in other installations B Designation for the SYS MGMT port on the Same DD4 server B J Bottom PDU Secondary power supply CN Disk controller (Feature Code 3708: 4.8 TB Fibre Channel Disk Controller) Local equivalent disk storage system controller CUSTIM Customer network Same DD4 ProtecTIER server (3958 DD4) Same 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

53 Table 9. Label legend (continued) Meaning in IBM best practices Abbreviation installations DD4A DD4B The stand-alone ProtecTIER server in a single-node configuration or the first ProtecTIER server in a clustered configuration The second ProtecTIER server in a clustered configuration, located above DD4A Meaning in other installations Same Same Eth Sw Ethernet switch Same ESW- Ethernet switch Same ESW- Ethernet switch Same EXP Disk expansion module (Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit) Local equivalent disk expansion system enclosure H Disk controller host port Same H Disk controller host port Same HOST Customer host Same KVM SW KVM Switch Same NPS Network power switch Local equivalent OST OpenStorage Same P Disk controller drive port Same P Disk controller drive port Same REPL Replication Same T J Top PDU Primary power supply S, S, etc. Slot, slot, etc. Same SC Total Storage System Console or TSSC Same SC KVM System console KVM assembly Same SC SW System console Ethernet switch Same VTL Virtual Tape Library storage Same Remember: For more detailed information about how cables are labeled, refer to the IBM System Storage Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM part number 95P835 for label placement guidelines and instructions. Cabling a stand-alone appliance The topics in this section give a brief overview of cable connections to be made when installing a stand-alone TS7650 Appliance at the customer site. Most of the cable connections have been completed during the manufacturing process, and are shown in the figures. The tables in the following sections list only those cable connections that must be made at the customer site. To avoid confusion, it is suggested that you label each cable as you make the connection. Chapter 3. Installing the appliance 7

54 Power connections The tasks in this section describe the power connections for the components in a TS7650 Appliance stand-alone configuration. About this task. Use Table 0 and Figure 4 on page 30 to verify the power connections made in manufacturing. Important: v The same label set is used to cable both the Appliance and the Gateway. While server labels display the model as DD4 (the server model for the gateway), and DD4 appears in this document in some tables and graphics, interpret this label as AP for Appliance installations. v All power connections from the TS7650 components to the PDUs were completed in manufacturing. v TSSC power cable TJ5 might not be present in the ship group. If not, connect the TSSC to the PDU by using only power cable BJ5. v SC P labels ( 6 ) are used only with TSSCs that use a second power cable. Single power cable to Server DD4A 8 not used currently. v In the following diagrams, the letters TJ followed by a number (for example: TJ5) indicate which outlet the associated component plugs into on the Top PDU. The letters BJ followed by a number (for example: BJ8) indicate which outlet the associated component plugs into on the Bottom PDU.. Make any necessary adjustments to cable placement or labeling, then go to KVM switch, TSSC, and customer network connections on page 3. Table 0. Power cables for stand-alone and clustered configurations Label From To Remarks Bottom PDU J0 Lower Ethernet switch Not used for stand-alone installation Top PDU J0 Upper Ethernet switch Not used for stand-alone installation 3 Bottom PDU J4 System console (TSSC) Ethernet switch 4 Top PDU J4 TSSC KVM assembly 5 Bottom PDU J5 System console, plug 6 Top PDU J5 System console, plug Use dependent on customer order 7 Bottom PDU J3 KVM Switch 8 Top PDU J8 DD4A P May be used in place of 0 in stand-alone installations in which the server is customer-installed in the frame. 9 Bottom PDU J8 DD4A P May be used in place of in stand-alone installations in which the server is customer-installed in the frame. 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

55 Table 0. Power cables for stand-alone and clustered configurations (continued) Label From To Remarks 0 Top PDU J8 pigtail DD4A P Factory-installed stand-alone installation only Top PDU J8 Top PDU J8 pigtail Factory-installed stand-alone installation only Bottom PDU J8 pigtail DD4A P Factory-installed stand-alone installation only 3 Bottom PDU J8 Bottom PDU J8 pigtail Stand-alone installation only 4 Top PDU J8 Network power switch main bus power (bus A) 5 Bottom PDU J8 Network power switch backup bus power (bus B) 6 DD4A P Network power switch, plug 7 DD4A P Network power switch, plug 5 8 DD4B P Network power switch, plug 9 DD4B P Network power switch, plug CNA- P EXPA- P CNB- P EXPB- P EXPA- P EXPA-3 P EXPB- P EXPB-3 P CNA- P EXPA- P CNB- P EXPB- P EXPA- P EXPA-3 P EXPB- P EXPB-3 P Bottom PDU J Top PDU J Bottom PDU J Top PDU J Bottom PDU J6 Top PDU J6 Bottom PDU J7 Top PDU J7 Clustered installation only Clustered installation only Clustered installation only Clustered installations only Clustered installations only Clustered installations only Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Chapter 3. Installing the appliance 9

56 EXPA-3 Empty (u) Empty (u) EXPB-3 Disk Expansion (3u) BJ7 6 EXPA- EXPB- 7 Disk Expansion (3u) TJ7 EXPA- Disk Expansion (3u) EXPB- BJ6 BJ5 BJ4 4 5 CNA- CNB- Disk Controller (3u) Empty (u) Empty (u) Empty (u) Empty (u) 5 TSSC (u) 6 3 TSSC Network Sw + KVM (u) 4 DD4A Power Distribution Unit (T) TJ6 TJ5 TJ4 BJ8 9 ProtecTIER Server (4u) 8 TJ8 BJ3 BJ BJ EXPA-3 EXPB-3 7 Disk Expansion (3u) 3 EXPA- EXPB- KVM Switch Disk Expansion (3u) EXPA- EXPB- Disk Expansion (3u) 0 CNA- CNB- Disk Controller (3u) Power Distribution Unit (B) TJ TJ ts Figure 4. Stand-alone appliance PDU connections Ethernet connections The tasks in this section describe the network Ethernet connections used among the components in a TS7650 Appliance stand-alone configuration. 30 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

57 KVM switch, TSSC, and customer network connections This topic describes the correct Ethernet cabling for the KVM switch, TSSC, and customer network in a stand-alone appliance. About this task Important: All cable connections were completed in manufacturing. Notes:. Your installation shipped with one of two models of the TSSC. While the port designations are identical for the two models, the physical port layout differs between them. Figure 5 shows the port layout for one model and Figure 6 on page 3 shows the port layout for the other; use the appropriate figure for your installation as a reference.. Figure 5 and Figure 6 on page 3 show a VTL configuration. For KVM switch, TSSC, and customer network connections (other than replication and OpenStorage customer host network connections), the connections for an OpenStorage configuration are identical. For replication connections for VTL and OpenStorage configurations and for OpenStorage customer host network connections, see Replication and OpenStorage customer host network (Feature Code 3456) connections on page 33 and Fibre Channel connections in a stand-alone OpenStorage configuration on page 4. KVM switch P SC SW SC Server V U3 U4 0 Customer Network 4 SC KVM U ProtecTIER Server A Terminator P 3 P A A B V S 8 9 E E E3 E4 3 Figure 5. KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations, TSSC variant ) ts76094 Chapter 3. Installing the appliance 3

58 KVM switch P SC SW Customer Network SC Server V 9 U3 4 SC KVM U ProtecTIER Server A Terminator P 3 P A A B V S 8 9 E E E3 E4 3 ts Figure 6. KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations, TSSC variant ) Table. KVM switch, TSSC, and customer network Ethernet cabling (VTL and OpenStorage configurations) Callout From On Device To On Device/Location 9 Port 5 TSSC Ethernet switch Port TSSC 0 Port TSSC Customer local area network Customer specified device Port 4 TSSC Ethernet switch Port 4, slot 5 Server A 3 Port 6 TSSC Ethernet switch Port B (IMM) Server A Video port KVM Switch Video port SC KVM Port 3 KVM Switch Video port, SC Server Port U3 3 Port KVM Switch Video port, Server A Port E 4 Port U KVM Switch Video Port SC KVM Procedure Perform the following steps to make or verify Ethernet connections for the KVM switch, TSSC, and customer network in a stand-alone appliance.. Use either Figure 5 on page 3 or Figure 6 and Table to verify the cable connections made in manufacturing.. If the customer requests, make the connection from the TSSC to the customer specified device as shown. 3. Make any necessary adjustments to cable placement or labeling, and then go on to Replication and OpenStorage customer host network (Feature Code 3456) connections on page IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

59 Replication and OpenStorage customer host network (Feature Code 3456) connections The tasks in this section describe verifying the replication connections for VTL and OpenStorage installations. It als describes, for OpenStorage installations with Feature Code 3456 installed only, the customer host network connections in a stand-alone TS7650 Appliance. Replication connections for a VTL configuration: This task describes the replication Ethernet connections used in a TS7650 Appliance with the VTL option. About this task Note: Connection of the replication Ethernet cables is required only if the customer wants to later enable the data replication feature. Customer network ProtecTIER Server A P P 3 4 A A B V S E E E3 E Replication 0 Replication ts76095 Figure 7. Replication Ethernet connections for stand-alone VTL configuration Table. Replication Ethernet connections for stand-alone VTL configuration Callout From On Device To On Device/Location Slot 5, port Server A Customer network Customer-specified device 9 Slot 5, port 3 Server A Customer replication Customer-specified device network 0 Port A Server A Customer replication network Customer-specified device Procedure Perform the following steps to make or verify connections for a stand-alone TS7650 Appliance server configured to use VTL for replication.. Label and connect Ethernet cables (Cat 5e or higher) according to Table. Notes: v Cat 5e or higher cable is required for all Ethernet connections. v Be sure to route all cables through the cable management arms and secure with straps.. Go to Fibre Channel connections on page 36. Chapter 3. Installing the appliance 33

60 Customer host network (FC 3456) and replication connections for an OpenStorage configuration: This task describes the replication and customer host network Ethernet connections used in a TS7650 Appliance with the OpenStorage option. About this task Note: Figure 8 and Table 3 refer only to OpenStorage configurations with Feature Code 3456 installed. This feature code includes two quad-port -Gb Ethernet adapters in server slots 3 and 4. For customer host connections in OpenStorage configurations with Feature Code 3457, which installs two dual-port 0-Gb Ethernet adapters in slots 3 and 4, see Fibre Channel connections in a stand-alone OpenStorage configuration on page 4. 4 ProtecTIER Server A P P A A B V S E E3 E E4 9 ts76097 Figure 8. Customer host network Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3456 Table 3. Customer host network Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3456 Callout From On Device To On Device/Location Port, slot 3 Server A Designated device Customer host network Port, slot 3 Server A Designated device Customer host network 3 Port 3, slot 3 Server A Designated device Customer host network 4 Port, slot 4 Server A Designated device Customer host network 5 Port, slot 4 Server A Designated device Customer host network 6 Port 3, slot 4 Server A Designated device Customer host network Note: Connection of the replication Ethernet cables is required only if the customer wants to later enable the data replication feature. 34 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

61 Customer network ProtecTIER Server A P A A 5 Replication 6 Replication P B V S E E3 E E4 9 ts76096 Figure 9. Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3456 Table 4. Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3456 Callout From On Device To On Device/Location Port, slot 5 Server A Customer Network Customer specified device 5 Port 4, slot 3 Server A Customer replication Customer specified device network 6 Port 4, slot 4 Server A Customer replication network Customer specified device Customer network ProtecTIER Server A P P Replication 8 A A B V S E E E3 E4 9 Replication ts Figure 0. Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3457 Table 5. Replication Ethernet connections for stand-alone OpenStorage configuration, Feature Code 3457 Callout From On Device To On Device/Location Port, slot 5 Server A Customer Network Customer specified device 9 Port 3, slot 5 Server A Customer replication Customer specified device network 0 Port A Server A Customer replication network Customer specified device Procedure Notes: v Cat 5e or higher cable is required for all Ethernet connections. Chapter 3. Installing the appliance 35

62 v v Be sure to route all cables through the cable management arms and secure with straps. Connection of the replication network cables is required only if the customer is enabling the data replication feature. Perform the following steps to make or verify Ethernet connections for replication and for Feature Code 3456 customer host network support in a stand-alone appliance.. Label and connect Ethernet cables (Cat 5e or higher) for customer host network connections in OpenStorage configurations with Feature Code 3456 installed according to Figure 8 on page 34 and Table 3 on page 34.. For replication connections, perform one of the following: v For OpenStorage installations with Feature Code 3456 installed, label and connect Ethernet cables according to Figure 9 on page 35 and Table 4 on page 35. v For OpenStorage installations with Feature Code 3457 installed, label and connect Ethernet cables according to Figure 0 on page 35 and Table 5 on page Go to Fibre Channel connections. Fibre Channel connections The tasks in this section describe the network Fibre Channel connections used between the disk controller and the TS7650 Appliance server in a stand-alone configuration. Important: All Fibre Channel connections, except for connections to the customer host network, were completed in manufacturing. Fibre Channel connections in a stand-alone VTL configuration This topic describes the configuration of Fibre Channel connections between the disk controller and the ProtecTIER server, and between the server and the host, for stand-alone VTL two-drawer, four-drawer, and eight-drawer storage configurations. 36 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

63 About this task 3 Spindle ProtecTIER Server A Customer Network 3 P P DD4A 4 A A B V S E E E3 E4 EXPA- B A R3 B A Disk Expansion A B R3 A B P EXPB CNA- P P H H Controller B CNB- Controller A H H P P ts76090 Figure. VTL Fibre Channel cabling: two-drawer stand-alone appliance Chapter 3. Installing the appliance 37

64 64 Spindle ProtecTIER Server A Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A R3 7 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 5 B A Disk Expansion A B 0 R3 A B P EXPB- CNA- P P H H 9 Controller B CNB- Controller A H H P P ts7609 Figure. VTL Fibre Channel cabling: four-drawer stand-alone appliance 38 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

65 8 Spindle EXPA-3 P B A R3 Disk Expansion B A A B R3 A B EXPB-3 EXPA- P B A R3 Disk Expansion 4 B A 3 A B 7 R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 A B R3 A B EXPB- CNA- P P H H 5 Controller B CNB- Controller A H H P P 3 ProtecTIER Server A 4 Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A R3 7 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 5 B A Disk Expansion A B 0 R3 A B P EXPB- CNA- P P H H 9 Controller B CNB- Controller A H H P P ts7609 Figure 3. VTL Fibre Channel cabling: eight-drawer stand-alone appliance Table 6. Fibre Channel connections for stand-alone VTL and OpenStorage Label From To Remarks DD4A S6 Disk Array, Disk Controller A- H DD4A S7 Disk Array, Disk Controller B- H Chapter 3. Installing the appliance 39

66 Table 6. Fibre Channel connections for stand-alone VTL and OpenStorage (continued) Label From To Remarks 3 DD4A S6 Disk Array, Disk Controller A- H 4 DD4A S7 Disk Array, Disk Controller B- H 5 CNA- P Disk Array, Disk Expansion A- B 6 EXPA- A Disk Array, Disk Expansion A- B 7 CNA- P Disk Array, Disk Expansion A-3 B 8 CNB- P Disk Array, Disk Expansion B- B 9 CNB- P Disk Array, Disk Expansion B- B 0 EXPB- B Disk Array, Disk Expansion B- A CNB- P Disk Array, Disk Expansion B-3 B CNA- P Disk Array, Disk Expansion A- B 3 EXPA- A Disk Array, Disk Expansion A- B 4 CNA- P Disk Array, Disk Expansion A-3 B 5 CNB- P Disk Array, Disk Expansion B- B 6 EXPB- B Disk Array, Disk Expansion B- A 7 CNB- P Disk Array, Disk Expansion B-3 B CNB- P Disk Array, Disk Expansion B- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. This cable is used only in a minimum storage configuration, when only one expansion unit is attached. 40 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

67 3 4 ProtecTIER Server A 3 P P A A B V S E E3 E E4 9 ts76098 Figure 4. Host Fibre Channel connections for stand-alone VTL Table 7. Host Fibre Channel connections for stand-alone VTL configuration Label From To Remarks DD4A S HOST v Label port = Fibre Channel port DD4A S HOST v Label port = Fibre Channel port 3 3 DD4A S HOST 3 v Label port = Fibre Channel port 0 4 DD4A S HOST 4 v Label port = Fibre Channel port Procedure Perform the following steps to make or verify Fibre Channel connections in a stand-alone VTL appliance.. Connect the Fibre Channel cables to the customer host network according to Table 7. Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device.. Use the applicable illustration to verify the Fibre Channel connections made in manufacturing. 3. Ensure that all cables are routed through the cable management arms and secured with straps. Then go to Powering up the components on page 68. Fibre Channel connections in a stand-alone OpenStorage configuration This topic describes the configuration of Fibre Channel connections between the disk controller and the ProtecTIER server for stand-alone OpenStorage two-drawer, four-drawer, and eight-drawer configurations. About this task Note: The following figures show Fibre Channel connections in a VTL installation; however, the relevant Fibre Channel connections to be made or verified in this procedure are identical for OpenStorage installations. Chapter 3. Installing the appliance 4

68 3 Spindle ProtecTIER Server A Customer Network 3 P P DD4A 4 A A B V S E E E3 E4 EXPA- B A R3 B A Disk Expansion A B R3 A B P EXPB CNA- P P H H Controller B CNB- Controller A H H P P ts76090 Figure 5. OpenStorage Fibre Channel cabling: two-drawer stand-alone appliance 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

69 64 Spindle ProtecTIER Server A Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A R3 7 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 5 B A Disk Expansion A B 0 R3 A B P EXPB- CNA- P P H H 9 Controller B CNB- Controller A H H P P ts7609 Figure 6. OpenStorage Fibre Channel cabling: four-drawer stand-alone appliance Chapter 3. Installing the appliance 43

70 8 Spindle EXPA-3 P B A R3 Disk Expansion B A A B R3 A B EXPB-3 EXPA- P B A R3 Disk Expansion 4 B A 3 A B 7 R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 A B R3 A B EXPB- CNA- P P H H 5 Controller B CNB- Controller A H H P P 3 ProtecTIER Server A 4 Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A R3 7 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 5 B A Disk Expansion A B 0 R3 A B P EXPB- CNA- P P H H 9 Controller B CNB- Controller A H H P P ts7609 Figure 7. OpenStorage Fibre Channel cabling: eight-drawer stand-alone appliance Table 8. Fibre Channel connections for stand-alone OpenStorage configuration Label From To Remarks DD4A S6 Disk Array, Disk Controller A- H DD4A S7 Disk Array, Disk Controller B- H 44 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

71 Table 8. Fibre Channel connections for stand-alone OpenStorage configuration (continued) Label From To Remarks 3 DD4A S6 Disk Array, Disk Controller A- H 4 DD4A S7 Disk Array, Disk Controller B- H 5 CNA- P Disk Array, Disk Expansion A- B 6 EXPA- A Disk Array, Disk Expansion A- B 7 CNA- P Disk Array, Disk Expansion A-3 B 8 CNB- P Disk Array, Disk Expansion B- B 9 CNB- P Disk Array, Disk Expansion B- B 0 EXPB- B Disk Array, Disk Expansion B- A CNB- P Disk Array, Disk Expansion B-3 B CNA- P Disk Array, Disk Expansion A- B 3 EXPA- A Disk Array, Disk Expansion A- B 4 CNA- P Disk Array, Disk Expansion A-3 B 5 CNB- P Disk Array, Disk Expansion B- B 6 EXPB- B Disk Array, Disk Expansion B- A 7 CNB- P Disk Array, Disk Expansion B-3 B CNB- P Disk Array, Disk Expansion B- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. This cable is used only in a minimum storage configuration, when only one expansion unit is attached. Chapter 3. Installing the appliance 45

72 3 5 ProtecTIER Server A 4 3 P P A A B V S E E3 E E4 9 ts Figure 8. Customer host network connections for stand-alone OpenStorage configuration, Feature Code 3457 Table 9. Customer host network connections for stand-alone OpenStorage configuration, Feature Code 3457 Callout From On Device To On Device/Location 3 Slot 3, port Server A Designated device Customer host network 4 Slot 3, port Server A Designated device Customer host network 5 Slot 4, port Server A Designated device Customer host network 6 Slot 4, port Server A Designated device Customer host network Procedure Perform the following steps to make or verify Fibre Channel connections in a stand-alone OpenStorage appliance.. Connect the Fibre Channel cables to the customer host network according to Table 8 on page 44 and Table 9. Cabling a clustered appliance Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device.. Use the applicable illustration to verify the Fibre Channel connections made in manufacturing. 3. Ensure that all cables are routed through the cable management arms and secured with straps. Then go to Powering up the components on page 68. The topics in this section give a brief overview of cable connections to be made when installing a clustered TS7650 Appliance at the customer site. Most of the cable connections have been completed during the manufacturing process, and are shown in the figures. The tables in the following sections list only those cable connections that must be made at the customer site. To avoid confusion, it is suggested that you label each cable as you make the connection. 46 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

73 Power connections This task describes cabling the power connections for a clustered TS7650 Appliance. Chapter 3. Installing the appliance 47

74 About this task Figure 9. Clustered power connections Note: In order to facilitate labeling, the location and orientation of the Network Power Switch in this diagram might not reflect the actual physical orientation of the switch in the frame. 48 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

75 Table 0. Clustered power connections Label From To Remarks Bottom PDU J0 Lower Ethernet switch Top PDU J0 Upper Ethernet switch 3 Bottom PDU J4 System console (TSSC) Ethernet switch 4 Top PDU J4 TSSC KVM assembly 5 Bottom PDU J5 System console, plug 6 Top PDU J5 System console, plug Use dependent on customer order 7 Bottom PDU J3 KVM Switch 8 Top PDU J8 DD4A P Not used currently 9 Bottom PDU J8 DD4A P Not used currently 0 Top PDU J8 pigtail DD4A P Stand-alone installation only Top PDU J8 Top PDU J8 pigtail Stand-alone installation only Bottom PDU J8 pigtail DD4A P Stand-alone installation only 3 Bottom PDU J8 Bottom PDU J8 pigtail Stand-alone installation only 4 Top PDU J8 Network power switch main bus power (bus A) 5 Bottom PDU J8 Network power switch backup bus power (bus B) 6 DD4A P Network power switch, plug A 7 DD4A P Network power switch, plug B 8 DD4B P Network power switch, plug A 9 DD4B P Network power switch, plug B CNA- P EXPA- P CNB- P EXPB- P EXPA- P EXPA-3 P EXPB- P EXPB-3 P CNA- P EXPA- P CNB- P EXPB- P EXPA- P EXPA-3 P Bottom PDU J Top PDU J Bottom PDU J Top PDU J Bottom PDU J6 Top PDU J6 Bottom PDU J7 Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Bifurcated cable Chapter 3. Installing the appliance 49

76 Table 0. Clustered power connections (continued) Label From To Remarks 7 EXPB- P EXPB-3 P Top PDU J7 Bifurcated cable Procedure Perform the following steps verify the power connections.. Use Table 0 on page 49 and Figure 9 on page 48 to verify the power connections made in manufacturing. Important: a. All power connections from the TS7650 components to the PDUs and to the WTI network power switch were completed in manufacturing. b. In the following diagram, the letters TJ followed by a number (for example: TJ5) indicate which outlet the associated component plugs into on the Top PDU. The letters BJ followed by a number (for example: BJ8) indicate which outlet the associated component plugs into on the Bottom PDU. c. TSSC power cable TJ5 might not be present in the ship group. If not, connect the TSSC to the PDU by using only power cable BJ5.. Make any necessary adjustments to cable placement or labeling, then go to Ethernet connections. Ethernet connections The tasks in this section describe the network Ethernet connections to the -Gb Ethernet switches, the TSSC, and the customer network for both VTL and OpenStorage with the TS7650 Appliance server in a clustered configuration. Gb Ethernet switch connections This task describes the -Gb Ethernet switch connections for the TS7650 Appliance server in a clustered configuration. Notes: v Depending upon the model of the TSSC and TSSC network switch being used, the port layout might differ from what is shown in Figure 30 on page 5 or Figure 3 on page 53. If so, make the cable connections according to the port number assignments specified in Table on page 5 or Table on page 53, regardless of the position of the ports on the switch. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for detailed port information. v Connection of the replication network cables is required only if the customer is enabling the data replication feature. -Gb Ethernet switch connections in a VTL configuration: This task shows the Ethernet cabling for the -Gb Ethernet switches in a clustered TS7650 Appliance for VTL configuration. About this task Note: Depending upon the model of the network switch being used, the port layout might differ from what is shown in Figure 30 on page 5. If so, label the 50 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

77 cables according to the port number assignments specified in Table, regardless of the position of the ports on the TSSC or the switch. Ethernet switch P Ethernet switch P WTI network power switch P P A A A3 A4 B B B3 B4 E 4 3 ProtecTIER Server B ProtecTIER Server A 8 8 Replication P A A P B V S E E3 E E Replication P P 3 4 A A B V S E E Replication Replication Customer Network Customer Network E3 E4 ts76086 Figure 30. Clustered -Gb Ethernet switch connections for VTL configuration Table. Clustered -Gb Ethernet switch Ethernet connections for VTL configuration Callout From On Device To On Device/Location Slot 5, port Server A Customer network Customer designated device Port Ethernet switch Slot 5, port Server A 3 Port Ethernet switch Port A Server A 4 Port 3 Ethernet switch Ethernet port, E WTI network power switch 5 Port 4 Ethernet switch Port 4 Ethernet switch 6 Slot 5, port Server B Customer network Customer designated device 7 Port Ethernet switch Slot 5, port Server B 8 Port Ethernet switch Port A Server B 9 Slot 5, port 3 Server A Customer Customer specified device replication network 0 Port A Server A Customer Customer specified device replication network 6 Slot 5, port 3 Server B Customer replication network Customer specified device Chapter 3. Installing the appliance 5

78 Table. Clustered -Gb Ethernet switch Ethernet connections for VTL configuration (continued) Callout From On Device To On Device/Location 7 Port A Server B Customer replication network Customer specified device Procedure Perform the following steps to make or verify Ethernet connections in a VTL environment.. Connect the Ethernet cables to the customer network. See Figure 30 on page 5 and Table on page 5 for more information.. If the customer has an existing TSSC and network switch, cable them according to Figure 30 on page 5 and Table on page Use Figure 30 on page 5 to verify the Ethernet connections made in manufacturing. 4. Make any necessary adjustments to cable placement or labeling, then go to Ethernet connections on page 50 to complete the Ethernet cabling. -Gb Ethernet switch connections in an OpenStorage configuration: This task shows the Ethernet cabling for the -Gb Ethernet switches in a clustered TS7650 Appliance for OpenStorage configuration. About this task Note: Depending upon the models of the hardware being used, the port layout might differ from the graphics in this section. If so, label the cables according to the port number assignments specified in the accompanying tables, regardless of the position of the ports on the TSSC or the switch. 5 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

79 Ethernet switch P Ethernet switch P WTI network power switch P P A A A3 A4 B B B3 B4 E ProtecTIER Server B P A Replication Replication ProtecTIER Server A A P B V S E E E3 E4 9 6 Customer Network P P A A B V S E E Replication Replication Customer Network E3 E4 ts Figure 3. Clustered -Gb Ethernet switch connections for OpenStorage configuration, Feature Code 3456 Table. Clustered -Gb Ethernet switch Ethernet connections for OpenStorage configuration, Feature Code 3456 Callout From On Device To On Device/Location Port, slot 5 Server A Customer network Customer designated device Port Ethernet switch Port, slot 5 Server A 3 Port Ethernet switch Port A Server A 4 Port 3 Ethernet switch Ethernet port, E WTI network power switch 5 Port 4 Ethernet switch Port 4 Ethernet switch 6 Port, slot 5 Server B Customer network Customer designated device 7 Port Ethernet switch Port, slot 5 Server B 8 Port Ethernet switch Port A Server B 5 Port 4, slot 3 Server A Customer replication Customer specified device network 6 Port 4, slot 4 Server A Customer replication Customer specified device network 7 Port 4, slot 3 Server B Customer replication Customer specified device network 8 Port 4, slot 4 Server B Customer replication network Customer specified device Chapter 3. Installing the appliance 53

80 Ethernet switch P Ethernet switch P WTI network power switch P P A A A3 A4 B B B3 B4 E ProtecTIER Server B ProtecTIER Server A 8 8 Replication P A A B V S 4 6 Replication 9 P E E P P 3 4 A A B V S E E Replication Replication E3 E4 Customer Network Customer Network E3 E4 ts Figure 3. Clustered -Gb Ethernet switch connections for OpenStorage configuration, Feature Code 3457 Table 3. Clustered -Gb Ethernet switch Ethernet connections for OpenStorage configuration, Feature Code 3457 Callout From On Device To On Device/Location Slot 5, port Server A Customer network Customer designated device Port Ethernet switch Slot 5, port Server A 3 Port Ethernet switch Port A Server A 4 Port 3 Ethernet switch Ethernet port, E WTI network power switch 5 Port 4 Ethernet switch Port 4 Ethernet switch 6 Slot 5, port Server B Customer network Customer designated device 7 Port Ethernet switch Slot 5, port Server B 8 Port Ethernet switch Port A Server B 5 Slot 5, port 3 Server A Customer replication Customer specified device network 6 Port A Server A Customer replication Customer specified device network 7 Slot 5, port 3 Server B Customer replication network Customer specified device 54 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

81 Table 3. Clustered -Gb Ethernet switch Ethernet connections for OpenStorage configuration, Feature Code 3457 (continued) Callout From On Device To On Device/Location 8 Port A Server B Customer replication network Customer specified device Procedure Perform the following steps to make or verify Ethernet connections.. Connect the Ethernet cables to the customer network: v For OpenStorage clustered installations with Feature Code 3456 installed, see Figure 3 on page 53 and Table on page 53. v For OpenStorage clustered installations with Feature Code 3457 installed, see Figure 3 on page 54 and Table 3 on page 54.. If the customer has an existing TSSC and network switch, cable them according to step. 3. Use Figure 3 on page 53 or Figure 3 on page 54, as appropriate, to verify the Ethernet connections made in manufacturing. 4. Make any necessary adjustments to cable placement or labeling, then go to Ethernet connections on page 50 to complete the Ethernet cabling. KVM switch, TSSC, and customer network Ethernet connections (Feature Code 3456) The tasks in this section describe the TSSC, KVM, and customer network Ethernet connections for the TS7650 Appliance server in a clustered configuration. It also shows customer Ethernet connections for OpenStorage installations with Feature Code 3456 installed. About this task Notes:. Your installation shipped with one of two models of the TSSC. While the port designations are identical for the two models, the physical port layout differs between them. Figure 33 on page 56 shows the port layout for one model and Figure 34 on page 57 shows the port layout for the other; use the appropriate figure for your installation as a reference.. Depending upon the model of the TSSC network switch being used, the port layout might differ from what is shown in Figure 33 on page 56 and Figure 34 on page 57. If so, label the cables according to the port number assignments specified in Table 4 on page 57, regardless of the position of the ports on the TSSC or the switch. Chapter 3. Installing the appliance 55

82 ProtecTIER Server B 5 KVM switch P A A B V P S E E E3 E4 P SC SW Customer Network SC Server V U3 U4 4 SC KVM U ProtecTIER Server A Terminator P 3 P A A B V S 8 9 E E E3 E4 3 Figure 33. Clustered TSSC, KVM, and customer network Ethernet connections, TSSC variant ts IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

83 ProtecTIER Server B 5 KVM switch P P A A B V S E E E3 E4 P SC SW Customer Network SC Server V 9 U3 4 SC KVM U ProtecTIER Server A Terminator P 3 P A A B V S 8 9 E E E3 E4 3 ts Figure 34. Clustered TSSC, KVM, and customer network Ethernet connections, TSSC variant Table 4. Clustered TSSC, KVM, and customer network Ethernet connections Callout From On Device To On Device/Location 9 Port 5 TSSC Ethernet switch Port TSSC 0 Port TSSC Customer local area network Customer specified device Port 4 TSSC Ethernet switch Slot 5, port 4 Server A Port 3 TSSC Ethernet switch Slot 5, port 4 Server B 3 Port 6 TSSC Ethernet switch Port B (IMM) Server A 4 Port TSSC Ethernet switch Port B (IMM) Server B Video port KVM Switch Video port SC KVM Port 3 KVM Switch Video port, SC Server Port U3 3 Port KVM Switch Video port, Server A Port E 4 Port U KVM Switch Video Port SC KVM 5 Port KVM Switch Video port, Server B Port E Chapter 3. Installing the appliance 57

84 Procedure Perform the following steps to verify Ethernet cable connections.. Use either Figure 33 on page 56 or Figure 34 on page 57 and Table 4 on page 57 to verify the cable connections made in manufacturing. Notes: v Depending upon the model of the TSSC network switch being used, the port layout might differ from what is shown in Figure 33 on page 56 or Figure 34 on page 57. If so, ensure that the cable connections are according to the port number assignments specified in Table 4 on page 57, regardless of the position of the ports on the TSSC or the switch. Refer to IBM System Storage TS3000 System Console (TSSC) Maintenance Information for detailed port information. v Cat 5e or higher cable is required for all Ethernet connections. v Be sure to route all cables through the cable management arms and to secure the cables with straps. v Connection of the replication network cables is required only if the customer is enabling the data replication feature.. If the customer requests, make the connection from the TSSC to the customer specified device as shown. 3. Perform one of the following: v If the installation is OpenStorage with Feature Code 3456 installed, go to Customer network connections for OpenStorage installations with FC 3456 installed. v If the installation is either VTL or OpenStorage with Feature Code 3457 installed, go to Fibre Channel connections on page 60. Customer network connections for OpenStorage installations with FC 3456 installed: About this task Note: Figure 35 on page 59 and Table 5 on page 59 refer only to OpenStorage configurations with Feature Code 3456 installed. This feature code includes two quad-port -Gb Ethernet adapters in server slots 3 and 4. For customer host connections in OpenStorage configurations with Feature Code 3457, which installs two dual-port 0-Gb Ethernet adapters in slots 3 and 4, see Fibre Channel connections in a clustered OpenStorage configuration on page IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

85 0 7 ProtecTIER Server B P P A A B V S E E3 E E4 9 4 ProtecTIER Server A P P A A B V S E E3 E E4 9 ts76099 Figure 35. Clustered customer host network Ethernet connections for OpenStorage configuration, Feature Code 3456 Table 5. Clustered Ethernet host connections for OpenStorage configuration, Feature Code 3456 Callout From On Device To On Device/Location Slot 3, port Server A Designated device Customer host network Slot 3, port Server A Designated device Customer host network 3 Slot 3, port 3 Server A Designated device Customer host network 4 Slot 4, port Server A Designated device Customer host network 5 Slot 4, port Server A Designated device Customer host network 6 Slot 4, port 3 Server A Designated device Customer host network 7 Slot 3, port Server B Designated device Customer host network 8 Slot 3, port Server B Designated device Customer host network 9 Slot 3, port 3 Server B Designated device Customer host network 0 Slot 4, port Server B Designated device Customer host network Slot 4, port Server B Designated device Customer host network Slot 4, port 3 Server B Designated device Customer host network Procedure Perform the following steps to make customer OpenStorage connections for Feature Code Label and connect Fibre Channel cables according to Figure 35 and Table 5. Note: Be sure to route all cables through the cable management arms and to secure the cables with straps. Chapter 3. Installing the appliance 59

86 . Go to Fibre Channel connections. Fibre Channel connections The following tasks describe the Fibre Channel connections for the TS7650 Appliance server in a clustered configuration. This document references IBM 4.8 TB Fibre Channel Disk Controllers and IBM 7. TB Fibre Channel Disk Expansion Units in many of the hardware installation figures, examples, and procedures. Note: If the IP address of an SMTP server is provided during ProtecTIER RAS configuration, the disk storage subsystems that communicate with RAS sends problem reports to the customer through . Fibre Channel connections in a clustered VTL configuration This task describes the Fibre Channel connections for the TS7650 Appliance server in a clustered configuration with VTL configuration. 60 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

87 About this task 8 Spindle EXPA-3 B A R3 B A EXPB-3 P Disk Expansion A B R3 A B EXPA- P B A R3 Disk Expansion 4 B A 3 A B R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 7 A B 5 R3 A B EXPB- P P H H Controller B CNB- CNA- 8 Controller A H H P P ProtecTIER Server B 9 Customer Network 3 P 4 P DD4B A A B V S E E3 E E4 8 9 ProtecTIER Server A 3 Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A 0 R3 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 7 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 B A Disk Expansion A B 5 0 R3 A B P EXPB- P P H H 9 Controller B CNB- CNA- Controller A H H P P ts76093 Figure 36. Clustered Fibre Channel connections for VTL configuration Chapter 3. Installing the appliance 6

88 Table 6. Clustered Fibre Channel connections for VTL installations Label From To Remarks DD4A S6 CNA- H DD4A S7 CNB- H 3 DD4A S6 CNA- H 4 DD4A S7 CNB- H 5 CNA- P EXPA- B 6 EXPA- A EXPA- B 7 CNA- P EXPA-3 B 8 CNB- P EXPB- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. 9 CNB- P EXPB- B 0 EXPB- B EXPB- A CNB- P EXPB-3 B CNA- P EXPA- B 3 EXPA- A EXPA- B 4 CNA- P EXPA-3 B 5 CNB- P EXPB- B 6 EXPB- B EXPB- A 7 CNB- P EXPB-3 B 8 DD4B S6 CNA- H Used in clustered systems only 9 DD4B S7 CNB- H Used in clustered systems only 0 DD4B S6 CNA- H Used in clustered systems only DD4B S7 CNB- H Used in clustered systems only CNB- P EXPB- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

89 5 6 ProtecTIER Server B 3 P P A A B V S E E3 E E ProtecTIER Server A 3 P P A A B V S E E3 E E4 9 ts Figure 37. Clustered Host Fibre Channel labels Table 7. Clustered Host Fibre Channel labels Label From To Remarks DD4A S HOST v Label port = Fibre Channel port DD4A S HOST v Label port = Fibre Channel port 3 3 DD4A S HOST 3 v Label port = Fibre Channel port 0 4 DD4A S HOST 4 v Label port = Fibre Channel port 5 DD4B S HOST v Label port = Fibre Channel port 6 DD4B S HOST v Label port = Fibre Channel port 3 7 DD4B S HOST 3 v Label port = Fibre Channel port 0 8 DD4B S HOST 4 v Label port = Fibre Channel port Procedure Perform the following steps to verify VTL Fibre Channel connections.. Connect the Fibre Channel cables to the customer host network according to Table 6 on page 6 and Figure 36 on page 6. Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device.. Use Figure 36 on page 6 to verify the Fibre Channel connections made in manufacturing. 3. Make any necessary adjustments to cable labeling or placement, then go to Powering up the components on page 68. Chapter 3. Installing the appliance 63

90 Fibre Channel connections in a clustered OpenStorage configuration This task describes the Fibre Channel connections for the TS7650 Appliance server in a clustered configuration with OpenStorage configuration. About this task Note: The following figure shows Fibre Channel connections in a VTL installation; however, the relevant Fibre Channel connections to be made or verified in this procedure are identical for OpenStorage installations. 64 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

91 8 Spindle EXPA-3 B A R3 B A EXPB-3 P Disk Expansion A B R3 A B EXPA- P B A R3 Disk Expansion 4 B A 3 A B R3 A B EXPB- EXPA- P B A R3 Disk Expansion B A 6 7 A B 5 R3 A B EXPB- P P H H Controller B CNB- CNA- 8 Controller A H H P P ProtecTIER Server B 9 Customer Network 3 P 4 P DD4B A A B V S E E3 E E4 8 9 ProtecTIER Server A 3 Customer Network 3 P P DD4A A A B V S E E3 E E4 8 9 EXPA-3 B A 0 R3 B A Disk Expansion A B R3 A B P EXPB-3 EXPA- B A R3 7 B A 6 Disk Expansion A B R3 A B P EXPB- EXPA- B A R3 B A Disk Expansion A B 5 0 R3 A B P EXPB- P P H H 9 Controller B CNB- CNA- Controller A H H P P ts76093 Figure 38. Clustered Fibre Channel connections for OpenStorage configuration Chapter 3. Installing the appliance 65

92 Table 8. Clustered Fibre Channel connections for OpenStorage installations Label From To Remarks DD4A S6 CNA- H DD4A S7 CNB- H 3 DD4A S6 CNA- H 4 DD4A S7 CNB- H 5 CNA- P EXPA- B 6 EXPA- A EXPA- B 7 CNA- P EXPA-3 B 8 CNB- P EXPB- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. 9 CNB- P EXPB- B 0 EXPB- B EXPB- A CNB- P EXPB-3 B CNA- P EXPA- B 3 EXPA- A EXPA- B 4 CNA- P EXPA-3 B 5 CNB- P EXPB- B 6 EXPB- B EXPB- A 7 CNB- P EXPB-3 B 8 DD4B S6 CNA- H Used in clustered systems only 9 DD4B S7 CNB- H Used in clustered systems only 0 DD4B S6 CNA- H Used in clustered systems only DD4B S7 CNB- H Used in clustered systems only CNB- P EXPB- B This cable is used only in a minimum storage configuration, when only one expansion unit is attached. 66 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

93 7 9 0 ProtecTIER Server B 8 3 P P A A B V S E E3 E E ProtecTIER Server A 4 P P A A B V S E E3 E E4 9 ts Figure 39. Clustered customer host network Ethernet connections for OpenStorage configuration, Feature Code 3457 Table 9. Clustered Ethernet host connections for OpenStorage configuration, Feature Code 3457 Callout From On Device To On Device/Location 3 Slot 3, port Server A Designated device Customer host network 4 Slot 3, port Server A Designated device Customer host network 5 Slot 4, port Server A Designated device Customer host network 6 Slot 4, port Server A Designated device Customer host network 7 Slot 3, port Server B Designated device Customer host network 8 Slot 3, port Server B Designated device Customer host network 9 Slot 4, port Server B Designated device Customer host network 0 Slot 4, port Server B Designated device Customer host network Procedure Perform the following steps to verify OpenStorage Fibre Channel connections.. Use Figure 38 on page 65 and Table 8 on page 66 to verify the Fibre Channel connections made in manufacturing.. Connect the Fibre Channel cables to the customer host network according to Figure 39 and Table 9. Note: The customer must use an additional connectivity device between the optical Fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical Fibre connectivity that does not go over a public network does not require an additional connectivity device. Chapter 3. Installing the appliance 67

94 Powering up the components 3. Make any necessary adjustments to cable labeling or placement, then go to Powering up the components. This topic provides instructions for powering-up the TS7650 Appliance hardware components. Note: You must turn on the components in the following order: Stand-alone configuration. Frame UPO. Power control assembly (PCA) 3. Disk expansion modules 4. Disk controllers 5. Server 6. TSSC, KVM, and KVM switch Clustered configuration. Frame UPO. Power control assembly (PCA) 3. Disk expansion modules 4. Disk controllers 5. WTI network power switch 6. Server A (bottom server) 7. Server B (top server) 8. TSSC, KVM, and KVM switch Disk expansion modules This topic refers you to the applicable publication to power up the disk expansion modules. About this task For power-on instructions, refer to the IBM TotalStorage DS4000 EXP80 Storage Expansion Unit Installation, User's and Maintenance Guide. Important: Precautions must be taken when turning on the disk expansion modules to prevent damage to the modules enhanced disk drive module (E-DDM) hard disks. Carefully read all the related information provided in the disk expansion module documentation before turning on the power. Disk controllers This topic refers you to the applicable publication to power up the disk controllers. About this task For power-on instructions for the Feature Code 3708: 4.8 TB Fibre Channel Disk Controller, refer to the IBM System Storage Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM form number GA IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

95 Important: Precautions must be taken when turning on the disk controllers to prevent damage to the controllers enhanced disk drive module (E-DDM) hard disk drives. Carefully read all the related information provided in the disk controller documentation before you turn on the power. Servers This topic describes how to power on the servers. About this task When the server is connected to an AC power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down. However, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to AC power but is not powered on. The power-control button will not become active for up to three minutes after the server has been connected to AC power. The power supply fans are on while the server is connected to AC power. To power on the servers, press the recessed power-control button on the server operator panel. See Figure 40. Important:. In a clustered configuration, power on the bottom server (Server A) first, then power on the top server (Server B).. During the boot process, the file systems are mounted. If the message Running... displays, press Enter to proceed to the login prompt ts7607 Figure 40. Operator information panel Table 30. Operator information panel Callout Description Information LED System-error LED Locator button/locator LED Ethernet port activity LEDs Power control button cover Power control button/power-on LED Ethernet icon LED Chapter 3. Installing the appliance 69

96 For more detailed information, refer to the IBM System x3850 M and System x3950 M Type 74 and 733 User's Guide that was provided with the server. TSSC, KVM, and KVM switch This topic describes how to power up the TSSC, KVM, and KVM switch. About this task This task lists the steps to power on the TSSC, KVM, and KVM switch. Procedure Perform the following steps to power on the TSSC, KVM, and KVM switch.. Press the white power-control button on the front of the TSSC and the black button on the front of the KVM display panel.. Verify that the power switch on the KVM switch is in the ON position. Visually inspecting indicator and fault LEDs This topic describes how to visually inspect indicator and fault LEDs on the system components after power-up. Visually inspect the indicator and fault LEDs on all TS7650 Appliance appliance components. v If all link-up indicators and fault LEDs show normal operation, close the front and rear doors of the frames. v If an amber LED on any component is lighted, refer to the documentation for that component to diagnose and remedy the problem. Also refer to the IBM System Storage Problem Determination and Service Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM form number GA3-093, if necessary. v Verify that all links on the internal Ethernet network indicate 000 Mbps, except for the Ethernet connection to the WTI network power switch, which indicates 00 Mbps. All connections, except the connection to the WTI network power switch, must be at 000 Mbps for the cluster configuration to operate properly. 70 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

97 Chapter 4. Setting up the KVM switch The topics in this chapter describe how to set up the KVM switch for use with the appliance. Before you begin The bulk of KVM switch configuration is performed in manufacturing. Use the following procedures to modify the generic configuration so that the KVM switch GUI accurately reflects the unique system setup at the customer site. Note: Use the arrow keys to navigate among the options on the KVM GUI. Procedure Perform the following steps to set up the KVM switch.. On the TSSC keyboard, press PrtSc to launch the KVM switch configuration interface. The Main screen displays: ts76099 Figure 4. Main screen. At the Main screen click Setup. The Setup screen displays: Copyright IBM Corp. 0 7

98 ts76098 Figure 4. Setup screen Changing device names 3. Go to Changing device names. This topic describes how to change the default names of the components attached to the KVM switch to more meaningful names. Procedure Disabling the flag display Perform the following steps to change default device names.. Perform the following substeps. a. On the Setup screen, click Names. b. Click the device name that you want to change, and then click Modify. c. Type the new name for the selected device in the New Name field. Note: Names can contain up to 5 characters. Valid characters are: A through Z, a through z, 0 through 9, space, and hyphen. d. Click OK. The new name displays on the Names screen.. Repeat Step for all other devices attached to the KVM switch. 3. When all devices have been renamed, press Esc to return to the Setup screen. 4. Go to Disabling the flag display. This topic describes how to disable the flag display on the KVM switch. Procedure Perform the following steps to disable the flag display.. Use the Flag Selection screen to disable the flag display. a. On the Setup screen, click Flag. The Flag Selection screen displays: 7 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

99 ts76097 Figure 43. Flag Selection screen b. If it is selected, clear the Displayed check box. c. Click OK.. Press Esc to return to the Setup screen. 3. Go to Confirming keyboard settings. Confirming keyboard settings This topic describes how to confirm keyboard settings during setup of the KVM switch. Procedure Perform the following steps to confirm proper keyboard settings.. Confirm that the keyboard is set to US language. To do so: a. On the Setup screen, click Keyboard. b. Verify that the US radio button is the only one selected, and then click OK. c. Click OK. KVM switch configuration is now complete.. Press Esc to return to the Setup screen, and then press Esc again to return to the Main screen. 3. Click the X in the upper-right corner of the Main screen to exit. Resetting the keyboard and mouse This topic describes how to reset the configuration of the keyboard and mouse, if necessary. Procedure Perform the following steps to reset the keyboard and mouse.. On the Commands screen, click Device Reset. A message window opens requesting that you confirm the reset. Chapter 4. Setting up the KVM switch 73

100 Note: Device reset is normally used when the keyboard or mouse attached to the KVM switch appear to be hung. This action might be needed if the mouse is not moving on all screens.. Click OK. A message window opens indicating that the mouse and keyboard are reset. 3. Click the X to close the message window. 4. Press Esc to return to the Commands screen, and then press Esc again to return to the Main screen. Viewing KVM switch firmware version information This topic describes how to check the firmware version of the KVM switch. Procedure Perform the following steps to view KVM switch firmware version information.. On the Commands screen, click Display Versions.. Verify that the KVM firmware level is or higher. 3. Click Target to view version information for the cable hardware. 4. Click X to close the Target screen. 5. Press Esc to return to Commands screen, and then press Esc again to return to the Main screen. 74 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

101 Chapter 5. Setting up the TSSC The topics in this chapter describe how to install and set up the TSSC for use with the TS7650 Appliance server. These topics include connecting the TSSC to the server, verifying the code level on the TSSC, and configuring the Call Home, firewall, and network communication settings for the TSSC. Note: For the most up-to-date information about setting up the TSSC, see IBM System Storage TS3000 System Console (TSSC) Maintenance Information. Storage Manager overview The Storage Manager software monitors and diagnoses cache related status and problems. The Storage Manager software is available on the ProtecTIER Manager disk. The Storage Manager software can be installed on the same workstation as the ProtecTIER application. The Windows version of the DS4000 Storage Manager application is provided on the IBM System Storage ProtecTIER Manager V3..8 DVD. The Storage Manager software is used to monitor the health and connectivity status of the disk components, and to perform service and disk rebuilding tasks. When extracting the.zip file, be sure to specify a target directory (such as, C:\StorageManager...) as a destination. Accepting the default destination results in an attempt to extract files to the CD-ROM drive (E:\) instead of to a location on the hard disk drive, which causes an error. Establishing a connection between the TSSC and the server This topic describes how to establish a direct connection between a TSSC residing outside the AP frame and the TS7650 Appliance server, when no KVM is available in the frame. If the customer purchased the TS7650 Appliance with a TSSC, skip this section and go to Checking the TSSC microcode level on page 76. About this task Important: If the customer purchased the TS7650 Appliance without a TSSC, the customer must provide an alternative TSSC. You are required to install and configure a TSSC and its related components along with the other appliance hardware. Failure to do so prevents the use of Call Home or IBM remote support. If the TS7650 Appliance is shipped without a TSSC, the TSSC resides outside the AP frame. You must establish a connection between the server and the TSSC before you can configure the communication settings of the TSSC. Use this procedure to establish a connection between the TSSC when it resides outside the AP frame and the TS7650 Appliance server. Procedure To establish a connection between the TSSC and the TS7650 Appliance server when the TSSC resides outside the TS7650 Appliance frame: Copyright IBM Corp. 0 75

102 . Attach a USB-compatible keyboard to any open USB port on the back of the TS7650 Appliance server.. Attach a graphics-capable monitor to the video port on the back of the TS7650 Appliance server. 3. If the server is powered down and the front server indicator light is flashing, press the power button until the server indicator light remains on. Note: The system startup process might take up to 0 minutes. The ProtecTIER file systems are mounted during the system startup process. 4. If you see the message Running... on the screen, press Enter to continue to the login prompt. 5. At the login prompt, log in with the user name root and password admin. 6. Establish a communication path from the server to the TSSC: a. Connect an Ethernet cable from the Eth3 port of the NIC card in slot 5 of the server to a port in the Ethernet switch connected to the TSSC. Note: The communication path is activated in a later procedure. See Chapter 6, Enabling ProtecTIER RAS functions, on page 85 for more information. b. Connect an Ethernet cable from the Integrated Management Module port to the TSSC Ethernet switch. Note: This cable is used to allow RAS configuration to reconfigure the IP address of the IMM port. The two Ethernet cables are now connected to the TSSC Ethernet switch. This connection is required to activate the communication paths between the server and the TSSC in Chapter 6, Enabling ProtecTIER RAS functions, on page 85. Results The TSSC is connected to the TS7650 Appliance server and you are now ready to ensure that the code level on the TSSC is up-to-date. Note: If you are unable to connect to the server by using this procedure, see Appendix C, Making a server connection through the IMM, on page 5 for instructions on connecting to the server by using the server IMM and your service notebook. What to do next Go to Checking the TSSC microcode level. Checking the TSSC microcode level This topic describes how to verify the microcode level of the TSSC. About this task In order to be compatible with ProtecTIER version 3..8, the TSSC microcode must be at version 5..5 or later. If the microcode version on the TSSC is not current, you must bring it up to the current level. Use this procedure to verify the TSSCs microcode level. 76 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

103 Procedure Perform the following steps to verify the microcode level of the TSSC.. Choose one of the following options to view the microcode level on the TSSC: Option If the TSSC is not already powered-on Description Turn on the TSSC. The IBM TS3000 System Console login window displays, as shown in Figure 44. The microcode level in use on the TSSC is shown in the login panel title. If you are currently logged in to the TSSC Right-click the TSSC blue desktop. The IBM TS3000 System Console menu displays. The microcode level in use on the TSSC is shown in the menu title. ts Figure 44. IBM TS3000 System Console login window. Make note of the TSSC microcode level. What to do next If the TSSC microcode level is: v Not up-to-date, you must update the TSSC microcode level. Go to Updating the TSSC microcode on page 78. v Up-to-date, go to Configuring the TSSC on page 79. Chapter 5. Setting up the TSSC 77

104 Updating the TSSC microcode This topic gives instructions for performing a code load to bring the TSSC up to the current microcode level. Before you begin Verify that the microcode level running on the TSSC is the current level. In order to be compatible withprotectier version 3..8, the TSSC microcode must be at version 5..5 or later. To determine the current version of the microcode on the TSSC, go to Checking the TSSC microcode level on page 76. If the microcode version on the TSSC is not current, you must bring it up to the current level. In order to bring the TSSC up to the current level, you must perform a code load, which rebuilds the hard disk drive. About this task Attention: v Rebuilding the hard disk drive permanently destroys any local data present on the drive. Using the Product Recovery CD-ROM returns the console to its "as shipped" state. v Do not load or attempt to use the Product Recovery CD-ROM on any machine type other than 6579, 679, 8480, 848, 8485, 8836, or If you use the Product Recovery CD-ROM on any other machine type, the installation fails and that machine becomes unusable. v You must back up the TS3000 System Console configuration before you perform a code load. Refer to the related topics in IBM System Storage TS3000 System Console (TSSC) Maintenance Information for detailed instructions for backing up and restoring configuration data. v Do not attempt to restore configuration settings from a v.x.x console onto a v3.x.x or higher console. The files are incompatible. V.x.x files are compatible with v3.x.x or higher. v After performing the procedure below, you must reload any applications specific to the products displayed in the Attached Systems list, such as attached control units. Examples of applications that might need to be reloaded include Storage Manager, ProtecTIER Manager, and information centers. The actual applications depend upon the systems that are attached to the TSSC. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for additional information. Procedure To bring the TSSC up to the current microcode level:. If necessary, power-on the TSSC.. At the login prompt, log in with the user name root and password admin. 3. Insert the System Console Product Recovery CD-ROM into the TSSC CD-ROM drive and press Enter. 4. If you are currently logged in to the TSSC, right-click the TSSC blue desktop. The IBM TS3000 System Console menu displays. 5. Click Logout, then click OK. You are returned to the login screen. 6. Click Restart. 7. When prompted to restart, click OK. 78 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

105 Configuring the TSSC After the restart completes, the following message displays: TSSC Not Installed. Proceed... This will install the Console onto /dev/sda which will erase everything on that device Continue? ( yes or no ) Abort 8. Type y and press Enter. The hard disk drive rebuild process begins. 9. When the rebuild is complete, the TSSC restarts automatically. Remove the CD-ROM from the CD-ROM drive. Note: This procedure can take as long as 5 minutes to complete. You must be present at the completion of the restart or the code load restarts automatically. If you are not present to remove the CD-ROM from the CD-ROM drive tray, the tray retracts into the CD-ROM drive and the installation starts again. 0. At the console installation confirmation prompt, type n and press Enter.. Remove the CD-ROM from the CD-ROM drive. The system automatically restarts. After the initial restart, the software determines the machine type and model number of the computer, automatically configures the appropriate drivers and settings, and automatically restarts the TSSC. During the second restart, the startup background and text might look slightly different. The login menu is displayed following the second restart. If the software determines that the machine type is not 6579, 679, 8480, 848, 8485, 8836, or 8849, a warning message displays on the screen and the TSSC halts. This sequence continues each time the TSSC is powered on. If the TSSC is unable to determine its machine type and model, similar symptoms occur after software installation. Note: If a product with a machine type of 6579, 679, 8480, 848, 8485, 8836, or 8849 reports a different machine type during an installation, the BIOS might have been corrupted. Restart the server, and make the appropriate selection during the restart to enter BIOS setup. In the BIOS, check the machine type that is configured. If the machine type does not match the specific server, reinstall the system BIOS. Refer to the server documentation to reinstall the BIOS and to set the correct machine type.. Restore the TSSC configuration from the backup. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for instructions. This topic describes how to configure the Call Home, firewall, and network communications settings for the TSSC. Before you begin Before you can configure the Call Home, firewall, and network communications settings for the TSSC, it must be connected to the TS7650 Appliance server and the TSSC microcode must be at version 5..5 or later. If the TSSC is not connected, go to Establishing a connection between the TSSC and the server on page 75. To check the TSSC microcode version, go to Checking the TSSC microcode level on page 76. About this task Before the TSSC can be used to provide support, you must first configure its Call Home, firewall, and network communications settings. Chapter 5. Setting up the TSSC 79

106 Procedure Perform the following steps to configure the TSSC.. If the TSSC is not already powered-on, do so now. Note: When powering on the TSSC, several hardware checks run automatically. During these checks, failure indications are displayed for the Eclipse Framework and AOTM. These failure indications can be ignored, as they are normal and do not interfere with the operation of the TSSC or its communication to the ProtecTIER server. Failure indications other than those noted require attention. Identify any failing routines and, if needed, contact your next level of support.. If prompted for login information, enter the username: service and the password: service. The TSSCs blue desktop displays. See Figure 45 on page Configure the TSSC for Call Home. Before doing so, take note of following important information: v The Call Home setup procedure has been revised. If outdated procedures are used, the total Call Home solution might not be enabled and the process fails. To ensure that you are using the most current instructions, refer to the relevant sections in the IBM System Storage TS3000 System Console (TSSC) Maintenance Information, provided on the IBM System Storage TS7650 with ProtecTIER Publications CD. v Do not select the Software Call Home check box unless you are certain your support center supports sending Software Call Home events down the hardware entitlement path. Enabling the routing of Software Call Home calls down the hardware entitlement path might cause software entitlement issues. While this option might be supported for customers in Europe or Asia, it is not supported in the United States. With consideration of the preceding statement regarding your region, select the Software Call Home check box in the TSSC Setup GUI to set the software Call Home flag. If the flag is not set, software problems must be reported by the customer. When a software problem is detected, the logs are collected and stored on the TSSC in this location: /var/enc/swch. 4. When Call Home setup is complete, return to this page and go to step Right-click the TSSC blue desktop. The IBM TS3000 System Console menu displays. See Figure 45 on page Click System Console Actions > Console Configuration Utility. 80 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

107 ts76030 Figure 45. IBM TS3000 System Console menu Table 3. TSSC Interface Blue desktop IBM TS3000 System Console menu The Username and password screen displays. 7. Enter service in both the Username and Password fields. 8. Click OK The Console Configuration application starts and the Console Configuration utility screen displays: Figure 46. Console configuration utility screen 9. Click Console Settings The Console Settings screen displays. See Figure 47 on page 8. Chapter 5. Setting up the TSSC 8

108 Figure 47. Console Settings screen 0. In the Internal Network Interface pane, verify that the IP address: and the Subnet mask: are displayed. Note: If different values are displayed in the Internal Network Interface pane, change them to match the IP address and Subnet mask values provided in the preceding steps.. In the External Network Interface pane, enter the customer-supplied local area network (LAN) IP address and subnet mask for the TSSC. See Appendix B, IP address worksheet, on page 43.. In the System Properties pane, enter the customer-supplied Host Name (the unique name of the TSSC), Domain Name, DNS and DNS addresses, and Default Gateway address. Note: If necessary, scroll down to access the Default Gateway entry fields and Save Changes button. 3. Click Save Changes. When the Save Completed Successfully message displays in the upper-left corner of the screen, the save is complete. 4. Click the Close this window button in the upper-right corner of the screen. The Console Configuration Utility menu displays. 5. Click Console Time. The Console Time and Date screen displays: 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

109 ts760 Figure 48. Console Time and Date screen: NTP server off 6. Set the TSSC to Coordinated Universal Time (UTC). To do so: a. In the NTP Server Settings box, verify that the NTP Server is off. If necessary, click Stop NTP server. b. In the Time fields, enter the current UTC. c. Click Save Changes. 7. Click Start NTP server. The Console Time and Date screen displays again with the new UTC shown: Chapter 5. Setting up the TSSC 83

110 Figure 49. Console Time and Date screen: NTP server running 8. Close the Console configuration utility screen. You are returned to the TSSCs blue desktop. 9. Go to Chapter 6, Enabling ProtecTIER RAS functions, on page IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

111 Chapter 6. Enabling ProtecTIER RAS functions RAS prerequisites The topics in this chapter describe how to configure ProtecTIER RAS on the ProtecTIER system. ProtecTIER RAS was installed during manufacturing. However, it must be configured according to the instructions provided in this chapter to enable the TS7650 Appliance servers to interact with the TSSC for Call Home, log collection, and system health monitoring. TS7600 products depend on RAS to gather logs at the time of the failure and send a call home packet. When RAS is not installed, the customer must call (800) IBM SERV (in North America, only), or visit to obtain hardware support. The RAS configuration procedure performs the following tasks: v Sets up the TSSC network (7.3..xxx) for the servers and their IMM web interfaces. v Collects machine properties for the machine reported product data (MRPD) from the system, and requests system and customer information from the IBM service representative performing the installation Additional disaster recovery information to assist the customer in restoration is available in the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09, located on the IBM System Storage TS7650 with ProtecTIER Publications CD. This topic describes how to prepare ProtecTIER system for configuration of RAS on the ProtecTIER server or servers. About this task You must ensure that the ProtecTIER system meets all prerequisites before starting RAS configuration. Procedure To verify that the following prerequisites are met before starting RAS configuration:. Confirm that the customer has completed the following worksheets: v Appendix A, Company information worksheet, on page 39 v Appendix B, IP address worksheet, on page 43 If the worksheets are incomplete, ask the customer to complete them while you perform steps on page 86 through 4 on page 86. The worksheets must be complete before you can proceed to step 5 on page 86. For additional information, refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information that is provided on the publications CD-ROM in thets7650 Appliance ship group. Copyright IBM Corp. 0 85

112 . Check to see that the disk components are installed, configured, cabled, and are powered on. 3. Verify that the TSSC is installed, configured, cabled, and updated to microcode version 5..5 or later. To verify the TSSC microcode version: a. On the TSSC, right-click on the blue desktop. The IBM TS3000 System Console menu displays. b. Make note of the TSSC microcode version, displayed in the IBM TS3000 System Console title bar. For detailed information about TSSC microcode installation and cable connection, refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information provided on the publications CD-ROM in the TS7650 Appliance ship group. 4. If the TSSC and a KVM switch are not resident in the AP frame, make sure that a graphics-capable monitor and USB keyboard are available for use during the installation process. 5. If you are adding new appliance systems to an existing TSSC, verify the IP addresses of any systems that are already attached to the TSSC. Doing so allows you to avoid potential conflicts and adjust the IP addresses of the new systems to use alternate ranges. 6. Identify a frame range that is not already reserved or in use by another TSSC managed device. You can see the current frames being used by logging in directly to the TSSC. The GUI can be accessed at the following address: ip address>:7080/tssc/index.jsp A single frame has 0 IP addresses, and each node within a frame requires its own unique IP address from 0 to 9. If there are no attached devices or systems, the first usable frame is 0. For guidance on addressing each node in a frame, see step 4 on page 9 in Verifying the complex systems attached to the TSSC on page 90. See Table 3 for examples of the frames used for IP address ranges Table 3. Examples of frame values associated with IP address ranges If the IP address is within this range Use this value for the frame Verify that an existing TSSC meets the minimum hardware requirements. See the IBM System Storage TS3000 System Console (TSSC) Maintenance Information provided on the IBM System Storage TS7650 with ProtecTIER Publications CD in the TS7650 Appliance ship group. Enabling RAS This procedure describes how to configure ProtecTIER RAS on the server or servers in both stand-alone and clustered configurations. 86 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

113 Before you begin During the installation, you are prompted to enter the system and customer contact information as listed. You need the information for each server to be configured. Collect the necessary information before you start the installation so that it is readily available when needed. This information can be found on the completed Company Information and IP address worksheets. See Appendix A, Company information worksheet, on page 39 for details about the information which you must enter. v Frame range number for this system. v v v v v v v v v v v Note: Each node in the frame is assigned a different IP address within the range of xx0 toxx9, where xx is the frame number. (For example: 0 or 0... up to 40.). For more information, see Verifying the complex systems attached to the TSSC on page 90, step 4 on page 9. Machine type and model number Business company name Machine location Callback number Voice phone number Disk array machine type and model number Disk array serial number Customer number Country code Note: The country code is the two-digit, IBM-assigned country code used to order software or to acquire software support. Do not confuse this country code with the three-digit RETAIN country code. Simple Mail Transfer Protocol (SMTP) server IP address (optional) Customer address (optional) About this task Note: Enabling and configuring RAS is an offline procedure; respond yes when prompted to stop VTFD services. The services normally restart automatically upon completion of RAS configuration, but this procedure includes steps to verify the restart and, if required, to restart the services manually. Note: If the TSSC is not installed in the AP frame, you must establish a connection to each server before you can complete the steps for that server. For more information, see Configuring the TSSC on page 79. Perform the steps in this task to configure ProtecTIER RAS on the server or servers in stand-alone and clustered configurations. Procedure Perform the following steps to enable RAS.. Establish a connection to Server A (for stand-alone configurations, the only server in the frame). To do so: a. Attach a USB keyboard to any open USB port on the back of the server. Chapter 6. Enabling ProtecTIER RAS functions 87

114 b. Attach a graphics-capable monitor to the video port on the back of the server. Note: If you are unable to connect to the server by using the procedure in step on page 87, see Appendix C, Making a server connection through the IMM, on page 5 for instructions on connecting to the server by using the IMM in the server and your service notebook or the TSSC.. At the command line, log in with the ID root and the password admin. Note: During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press Enter to proceed to the login prompt. 3. Enable RAS on the server: a. At the command line, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Configure RAS and press Enter. d. Follow the on-screen instructions to complete the configuration process. Important: v If you receive an error that the frame range number entered is already in use, specify a different range in an increment of 0. For example, if frame range 0 is already in use, try frame range 30. v For clustered configurations, use the same frame (location) number for both nodes when clustered together in the same frame. 88 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

115 v You might be prompted during the installation with a question for setting the second node; proceed as follows: If you are setting the only node in a stand-alone configuration, or if you are setting the primary node (Server A) in a clustered configuration, answer No If you are setting the second node (Server B) in a clustered configuration, answer Yes. When configuring RAS, prompts to confirm current entries appear. Confirm or update any of the entries that are prompted until you get the following message: RAS Configuration ended successfully 4. To ensure that VTFD services have restarted, perform the following substeps: a. Type B and press Enter to return to the ProtecTIER Service menu. b. Type the numeral corresponding to Manage ProtecTIER services and press Enter. The Manage ProtecTIER Services menu displays ProtecTIER Service Menu running on rasap Manage ProtecTIER Services (...) ) Display services status ) Start all services 3) Stop all services 4) Stop ProtecTIER services only (including GFS) 5) Stop VTFD service only B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Display services status and press Enter. d. Perform one of the following choices: v If all services show a status of UP, go to step 6. v If one or more services do not show a status of UP, go to step To start all services, perform the following substeps: a. Press Enter to return to the Manage ProtecTIER Services menu. b. Type the numeral corresponding to Start all services and press Enter. c. If all services start successfully, go to step 6 (if performing this step on Server A) or step 9 on page 90 (if performing this step on Server B). If any service fails to start, contact your next level of support. 6. When RAS configuration is complete on Server A, do one of the following: v If you are installing a stand-alone configuration, go to Verifying the complex systems attached to the TSSC on page 90. v If you are installing a clustered configuration, go to step Disconnect the USB keyboard and monitor from Server A and connect them to Server B. Note: If you are unable to connect to the server by using the procedure in step on page 87, see Appendix C, Making a server connection through the IMM, on page 5 for instructions on connecting to the server by using the IMM in the server and your service notebook or the TSSC. Chapter 6. Enabling ProtecTIER RAS functions 89

116 8. Repeat steps on page 88 through 5 on page 89 to configure RAS on Server B. 9. When RAS configuration is complete on both servers, go to Verifying the complex systems attached to the TSSC. Verifying the complex systems attached to the TSSC This section verifies the connection between the server and the TSSC and that the newly added nodes are identified by the TSSC as attached systems. The TSSC can collect the updated health information on demand. Before you begin If this server is already listed in the Attached Systems list as a complex system, you can proceed to Calibrating the server battery on page 94. Procedure Perform the following steps to verify the complex systems attached to the TSSC.. If not already logged in to the TSSC, log in with the user ID service, and password service.. Right-click the desktop and from the IBM TS3000 System Console menu, select System Console Actions > Console Configuration Utility. If prompted for a user name and password, enter service for both the user name and password. From the icon menu list, select the Attached Systems icon. 3. The TSSC network IP address of the TS7650 Appliance server is listed in the Attached Systems window. See Figure 50 for an example of what this window might look like, depending upon the systems in use at the customer site. ts Figure 50. TS3000 System Console, Attached Systems window 90 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

117 4. ProtecTIER is designed to automatically add the server to the Attached Systems list. If it does not, you can attempt to add it manually using the IP address assigned via the frame location number. The frame location number, 0, 0, , is used for a range of IP addresses xx0 - xx9. If the frame location number is set to 0, the IP address of the first node would be For a clustered configuration, the IP address of the second node would be Manually add the server TSSC IP address in the box and click Add System. Repeat this step for all of the servers that are being attached. Note: The TSSC search tool times out automatically if it does not detect the system within several seconds of searching. If you are not able to complete attaching the server to the TSSC, contact your next level of support. This action must be completed to create the complex view definition. 6. Configure TSSC 3958 AP frame definition. Verify that each system in the 3958 AP frame is attached to the TSSC. See Figure 5. ts76009 Figure 5. TS3000 System Console, Attached Systems window, verifying systems in the frame a. Select the heading for Complex View. Note: All 3958 AP systems, both stand-alone and clustered, must be defined as a complex system to the TSSC. The Frame number is the serial number for service entitlement. b. Configure the TSSC 3958 AP frame definitions by entering the information for the 3958 AP frame and clicking the Add complex button. See.Figure 5 on page 9 The frame serial number is the serial number printed on the frame or on the frame sticker located near the bottom at the rear of the frame. The frame serial number is used for entitlement of this 3958 AP frame. The frame number is the location of this frame and the beginning of the range of ten IP addresses for use with this frame. The frame identifier is a unique name that you must create to identify the complex. Chapter 6. Enabling ProtecTIER RAS functions 9

118 Note: Both the stand-alone and clustered 3958-AP must be defined as a complex system. ts76006 Figure 5. TS3000 System Console, Complex View window c. The 3958 AP systems associated with the IP range are added as a complex. See Figure 53 on page IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

119 ts76007 Figure 53. TS3000 System Console, Complex View window: complex system added d. Click Close this window. Verify that the newly configured complex system appears in the far right column of the Attached Systems window. If so, the complex systems configuration was successful. See Figure 54 on page 94. If it does not, contact your next level of support. Chapter 6. Enabling ProtecTIER RAS functions 93

120 ts76008 Calibrating the server battery Figure 54. TS3000 System Console, Complex View window: complex system identified All Call Home calls from either node have the serial number of the frame as the serial number of the call home record. The call home shows which of the two systems called home in the MRPD data. 7. Close the open windows to return to the desktop. 8. Proceed to Calibrating the server battery. Each server contains a battery that can be calibrated. Before you begin Calibrating the server battery for each new server installed into a system is desirable but not required. See Table 33. Table 33. Determining when to run the battery calibration procedure Scenario If you are... installing a new stand-alone TS7650 AP (appliance) in accordance with the IBM System Storage TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, IBM form number GA3-090 installing a new stand-alone TS7650G (gateway) in accordance with the IBM System Storage TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, IBM form number GA3-09 Perform this procedure on... Server A only Server A only 94 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

121 Table 33. Determining when to run the battery calibration procedure (continued) Scenario If you are... installing a new clustered TS7650 AP (appliance) in accordance with the IBM System Storage TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, IBM form number GA3-090 installing a new clustered TS7650G (gateway) in accordance with the IBM System Storage TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, IBM form number GA3-09 upgrading an existing stand-alone TS7650 AP (appliance) to a cluster in accordance with the IBM System Storage TS7650 ProtecTIER Deduplication Appliance Increasing Capacity and Changing to Clustered Configuration Upgrade Installation Instructions upgrading an existing stand-alone TS7650G (gateway) to a cluster in accordance with the IBM System Storage TS7600 with ProtecTIER Stand-alone TS7650G to Clustered TS7650G MES Installation Instructions for the Cluster Connection Kit, FC 3437 Perform this procedure on... Server A first and Server B second Server A first and Server B second Server B only Server B only Note: It can take up to 4 hours for a learn cycle to complete. About this task Calibrating the server battery is desirable, but not required, before turning the system over to the customer. Procedure Perform the following steps to calibrate the server battery.. Determine whether a learn cycle is active on the server by typing the following command at the server command line: /opt/megaraid/megacli/megacli64 -AdpBbuCmd -GetBbuStatus -aall and pressing Enter. Information similar to the following example displays. The bold item shows whether a learn cycle is active. Chapter 6. Enabling ProtecTIER RAS functions 95

122 BBU status for Adapter: 0 BatteryType: itbbu3 Voltage: 4090 mv Current: 0 ma Temperature: C BBU Firmware Status: Charging Status : Charging Voltage : OK Temperature : OK Learn Cycle Requested : Yes Learn Cycle Active :Yes Learn Cycle Status : OK Learn Cycle Timeout : No Ic Errors Detected : No Battery Pack Missing : No Battery Replacement required : No Remaining Capacity Low : No Periodic Learn Required : No Battery state: GasGuageStatus: Fully Discharged : No Fully Charged : No Discharging : Yes Initialized : Yes Remaining Time Alarm : No Remaining Capacity Alarm: No Discharge Terminated : No Over Temperature : No Charging Terminated : No Over Charged : No Relative State of Charge: 00 % Charger System State: 4968 Charger System Ctrl: 0 Charging current: 0 ma Absolute state of charge: 76 % Max Error: 5 % Exit Code: 0x00. Choose one of the following options: v If a learn cycle is not active on the server, you must initiate the battery calibration process. Proceed to step 3. v If a learn cycle is active on the server, the battery calibration process is already running. Proceed to step 5 on page To start the battery calibration process, type the following at the server command line: and then press Enter. /opt/megaraid/megacli/megacli64 -AdpBbuCmd -BbuLearn -a0 and pressing Enter. The following message displays when the calibration is successful: [root@lasvegas ~]# /opt/megaraid/megacli/megacli64 -AdpBbuCmd -BbuLearn -a0 Adapter 0: BBU Learn Succeeded. Exit Code: 0x00 [root@lasvegas ~]# 4. If you did not receive the message in step 3 that calibration was successful, contact your next level of support. 96 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

123 Testing Call Home 5. Choose one of the following options: v v v If you just performed the preceding steps on server A in scenario or from Table 33 on page 94, continue to the next section of this installation procedure. If you just performed the preceding steps on server A in scenario 3 or 4 from Table 33 on page 94, repeat them for server B. If you just performed the preceding steps on server B in scenario 3, 4, 5, or 6 from Table 33 on page 94, continue to the next section of this installation procedure. This section describes how to test the Call Home function. About this task The TS7650 supports four types of Call Home activity: v Error Initiated Call Home Triggered by failures on a TS7650 Appliance server v Heartbeat/MRPD Call Home Regularly scheduled calls to report system status, aliveness, and configuration of the server v Test Call Home Triggered from the RAS command line to test the path to the IBM Customer Configuration Profile File (CCPF) system. v User Initiated Call Home Triggered from the TSSC GUI to collect a product engineering (PE) package Completion of this task is not strictly necessary for successful installation of the appliance; however, IBM encourages customers to enable Call Home for most situations, and this task should be completed for those customers who do so. Procedure Perform the following steps to run the Call Home test.. Log in to the single server in a stand-alone configuration, or either Server A or B in a clustered configuration, with the user name: root and password: admin. To complete Call Home enablement and test Call Home by using the ProtecTIER menu: a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to Problem Alerting and press Enter. The Problem Alerting menu displays. Chapter 6. Enabling ProtecTIER RAS functions 97

124 ProtecTIER Service Menu running on rasap Problem Alerting (...) ) Enable/Disable Call Home ) Send a Test Call Home 3) Configure Call Home Heartbeat frequency 4) Send a Heartbeat Call Home 5) Enable/Disable Notification by 6) Test Notification 7) Activate Call Home Polling Function B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Enable/Disable Call Home and press Enter. Note: If you receive a message stating that Call Home is already enabled, ignore the message and continue. d. Type the numeral corresponding to Send a Test Call Home and press Enter. After a few seconds, the following message appears: Test Call Home sent successfully The TSSC Call Home queue lists the test message as a pending transmission. e. Right-click an empty area of the TSSC blue desktop. The IBM TS3000 System Console menu displays. f. Select System Console Actions > Console Configuration Utility. The Console Configuration Utility screen displays. Note: If prompted for a user name and password, enter service in both fields. g. Click Call Home Queue. The Call Home Queue screen displays. If the Call Home Queue is empty, the call might have already been sent to the IBM Customer Configuration Profile File (CCPF) system. Important: Each TS7650 Appliance (3958 AP) server must be under valid warranty or Maintenance Agreement (MA) coverage, or it is rejected and no record or Problem Management Report (PMR) is generated for the Call Home event. h. Click the Call Home Event Log link in the Call Home Queue window. The IBM TS3000 System Console menu displays. i. Select Browser Functions > Call Home Log. The Call Home Event Log displays. j. Check the Call Home Event Log for a record that contains the serial number of the applicable server. v If the record appears in the log, the test completed successfully. v If the record does not appear in the log, and service code 0 has been registered for this system, and you are certain that the server has valid warranty or MA coverage, contact your next level of support. If service code 0 has not been registered then disregard this check. 98 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

125 3. Close any open browser windows. The portion of the TS7650 Appliance installation and configuration for which the SSR is responsible is now complete. 4. Turn the system over to the trained ProtecTIER specialist or LBS representative for installation and configuration of ProtecTIER and ProtecTIER Manager. Chapter 6. Enabling ProtecTIER RAS functions 99

126 00 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

127 Chapter 7. Configuring ProtecTIER The topics in this chapter provide instructions to complete the ProtecTIER configuration process. Before you begin Before you begin ProtecTIER software configurations, confirm that the attached disk storage has been properly configured for use with the TS7650 by running a full system health check from the ProtecTIER Service menu. Failure to do so could result in the need to reinstall the Red Hat Linux operating system on one or more appliance servers. About this task Complete this procedure to confirm the disk storage is properly configured. Note: Throughout this chapter, the terms server and node, and target and destination are used interchangeably depending upon the task being performed. Procedure To confirm the disk storage is properly configured, run a full system health check by performing the following steps:. At the command prompt, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice?. Type the numeral corresponding to Health Monitoring and press Enter. The Health Monitoring menu displays. Copyright IBM Corp. 0 0

128 ProtecTIER Service Menu running on rasap Health Monitoring (...) ) Display health summary for this node ) Display detailed health for this node 3) Run a full check on this node 4) Reset RSA/IMM 5) List open problems 6) Service Mode B) Back E) Exit >>> Your choice? 3. Type the numeral corresponding to Run a full check on this node and press Enter. A series of messages displays, reporting the system health states. Verify that the following message appears: Disk Array Health State is OK What to do next If you receive a message showing that the disk array state is configured correctly (OK), proceed to Prerequisites. If you receive a message showing that the disk array state is not configured correctly, contact your next level of support. Prerequisites Before configuring ProtecTIER, verify that the following tasks have been completed: v Cabling and physical connections (including connections to the local area network (LAN) at the customer site, with assigned IP addresses) are complete. See Cabling a stand-alone appliance on page 7, Ethernet connections on page 50, or Fibre Channel connections on page 60 for additional information. v TCP ports 350 and 3503 (used by ProtecTIER Manager) are open in the firewall at the customer site. v If the customer plans to use replication, TCP ports 650, 6530, 6540, 6550, and 6560 are open in the firewall at the customer site. Each ProtecTIER server being used for replication must allow TCP access through these ports. v Ensure that the applicable information is available for the IP address worksheet. Refer to the Appendix B, IP address worksheet, on page 43 or the IP address worksheet in the IBM System Storage TS7650 ProtecTIER Deduplication Appliance and TS7650G Deduplication Gateway Introduction and Planning Guide, IBM form number GA v You have collected the following information for each 3958 AP server: External IP address External and fully qualified host name (For example: hostname.domain.com) External default gateway address External network subnet mask Replication Port IP address Replication Port netmask Replication Port host name (for example: jaguar_source_) 0 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

129 Replication Port IP address Replication Port netmask Replication Port host name (for example: jaguar_source_) v Note: The system name and host name are case-sensitive. Be aware of the use of uppercase and lowercase characters when gathering the information and when entering it into the system. You have verified that all IP addresses in the range x do not conflict with the IP addresses of any equipment already connected to the customer network. Logging in to the server This topic describes how to log in to the server in order to configure ProtecTIER. About this task This section describes the procedure to log in to the server. Procedure Configuring the server Perform the following steps to log in to the server.. Verify that the single server in a stand-alone configuration, or Server A in a clustered configuration, is powered on. v If the server is powered on, go to step. v If the server is not powered on, power it on now, wait for the boot cycle to complete, then go to step.. Log in to the server: a. If a TSSC and its related components reside inside the AP frame, use the KVM to access the servers: ) On the TSSC keyboard, press the PrtScr key. A list of available systems is displayed. ) Use the arrow keys to highlight the single server in a stand-alone configuration, or Server A (lower server) in a clustered configuration. 3) Press Enter to select the highlighted server. 4) Go to step 3. b. If a TSSC and its related components do not reside inside the AP frame and no KVM is available in the frame, use the direct connect method: ) Attach a USB keyboard and graphics-capable monitor to the rear of the server. ) Go to step At the login prompt, log in with the ID root and the password admin. 4. Go to Configuring the server. The following tasks give instructions for configuring a TS7650 Appliance server for use with VTL or OpenStorage, when the server is a single server in a stand-alone configuration, or Server A in a clustered configuration. Chapter 7. Configuring ProtecTIER 03

130 About this task Important: Commands are case-sensitive. Use care to enter the characters exactly as shown. Perform the following procedures on a single server in a stand-alone configuration, or Server A in a clustered configuration. In a replication environment, these procedures must be performed on the servers at both the source and destination sites. Procedure Perform the following steps on a stand-alone server or on Server A in a cluster.. Change the server IP address, netmask, default gateway, and host name from the values that were set in manufacturing, to the values specific to the environment at the customer site: a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to IP Network configuration and press Enter. The IP Network Configuration menu displays. 04 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

131 ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) IP Network Configuration (...) ) Configure external (customer s network) IP address ) Configure ProtecTIER s application IP interfaces 3) Configure Static Routes 4) Configure cluster Ethernet switches B) Back E) Exit >>> Your choice? d. Type the numeral corresponding to Configure external (customer s network) IP address and press Enter. The following status messages display: Starting Cluster, please wait Starting cluster [ Done ] Cluster Started e. If asked if you would like to stop the VTFD service, type yes and press Enter. The following status message displays as the system stops the VTFD service: Stopping VTFD [/] This process might take a few minutes to complete. When the process completes, the following status message displays: Stopping VTFD [ Done ] f. You are then prompted, one at a time, to enter the values listed. At each prompt, type the new value and then press Enter: Important: Values set during manufacturing are displayed in [brackets]. If you are enabling replication, you must change all of the default values to reflect the configuration specified by the customer. If you are not enabling replication, proceed to step 3 on page 06. v Customer Network IP address (for this server) v Customer Network netmask v Customer Network default gateway Note: The values that were assigned to the server during manufacturing appear in brackets after each prompt. For example: Customer Network netmask: [ ] After you enter the host name, the system automatically starts the network configuration process. A message similar to the following example is displayed: Configuring network [ Done ] Updated network configuration successfully update updatenetwork ended successfully The system automatically restarts the VTFD service, and you are returned to the command prompt.. To update replication IP addresses, perform the following substeps. Chapter 7. Configuring ProtecTIER 05

132 a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Configure replication and press Enter. The Configure Replication menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) Configure Replication (...) ) Replication IP addresses ) Activate/Deactivate ProtecTIER Replication Manager on this node 3) Configure Static Routes B) Back E) Exit >>> Your choice? d. Type the numeral corresponding to Replication IP addresses and press Enter. e. Enter the new IP address for eth and eth5 (for VTL configuration) or eth7 and eth (for OpenStorage configuration). 3. Change the ProtecTIER system name from the one assigned during manufacturing to one specific to the environment at the customer site: a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays. 06 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

133 ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Update the System s name and press Enter. The following status messages display: Starting Cluster, please wait Starting Cluster [ Done ] Cluster Started d. When prompted, type the new system name and press Enter. Note: The system name is a unique, case-sensitive name for the clustered server set. The system name that was assigned in manufacturing appears in brackets after the prompt. For example: [PORTLAND_CLUSTER] After you enter the system name, the system automatically starts the Update System Name process. The following status messages display: Change system name [ Done ] Updated system name successfully update updatesystemname ended successfully You are returned to the command prompt. 4. If it is necessary to route IP traffic through a gateway that is not the default gateway or to a subnet that is not accessible through the default gateway, continue with Step 5 to configure the static routes. If you do not need to configure the static routes, continue to step 6 on page 4 5. Configure static routes: Chapter 7. Configuring ProtecTIER 07

134 a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Configure replication and press Enter. The Configure Replication menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) Configure Replication (...) ) Replication IP addresses ) Activate/Deactivate ProtecTIER Replication Manager on this node 3) Configure Static Routes B) Back E) Exit >>> Your choice? d. Type the numeral corresponding to Configure Static Routes and press Enter. The following message displays: Gathering System information [ Done ] The auto-detected system information displays if input has been entered; otherwise, no IP information displays. For example: ID Target Network Address Target Netmask Local Gateway Address 08 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

135 ID Followed by the Available Options prompt: Available Options: ================== (a)dd a new record (e)dit a record (d)elete a record (c)ommit changes (q)uit Please Choose (a,e,d,c,q): e. Type a And press Enter. You are prompted to enter information for the first destination server and the local network. v First destination server, VTL configuration target: enter eth v First destination server, OpenStorage configuration target: enter eth7 f. At each prompt, type the requested information and then press Enter: Attention: In this step, the term target refers to the network address and netmask of the remote node, not necessarily the replication target server for this entry. Please provide the following information: Target Network Address: (for example: ) (starting network address) Target Network Netmask: (for example: ) Local Gateway Address: (for example: ) (the gateway IP address of the server you are currently configuring) A summary displays: Target Network Address Target Netmask Local Gateway Address Note: The addresses in the summary are examples. Actual values vary. For example, if the Target Network Address for the destination server is , its starting address would be For the Local Gateway Address, you would use the gateway address of the source server (this server). The Available Options prompt displays a second time: Available Options: ================== (a)dd a new record (e)dit a record (d)elete a record (c)ommit changes (q)uit Please Choose (a,e,d,c,q): g. Type a Chapter 7. Configuring ProtecTIER 09

136 ID And press Enter. You are prompted to enter information for the second destination server and the local network. v Second destination server, VTL configuration target: enter eth5 v Second destination server, OpenStorage configuration target: enter eth h. At each prompt, type the requested information and then press Enter: Please provide the following information: Target Network Address: (for example: ) (starting network address) Target Network Netmask: (for example: ) Local Gateway Address: (for example: ) (the gateway IP address of the server you are currently configuring) An updated summary displays: Target Network Address Target Netmask Local Gateway Address Attention: The addresses in the summary are examples. In this instance, the term target refers to the network address of the nodes at site and site. Actual values vary. Depending on your replication configuration, if more than one node is replicating to a single node, the remote node Target Network Address might be the same network starting address for Server A and B. For reference, write the actual values from the summary screen in the blank spaces in the VTL or OpenStorage worksheets, as applicable. If you are configuring: v VTL, use worksheets Table 34, Table 35 on page, Table 36 on page, and Table 37 on page. v OpenStorage with Feature Code 3456, use worksheets Table 38 on page, Table 39 on page, Table 40 on page, and Table 4 on page. v OpenStorage with Feature Code 3457, use worksheets Table 4 on page, Table 43 on page 3, Table 44 on page 3, and Table 45 on page 3. Table 34. Site Server A VTL worksheet Site Server A ID Target Network Address (eth) (eth5) (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server A at Site ) 0 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

137 Table 35. Site Server B VTL worksheet Site Server B ID (eth) (eth5) Target Network Address (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server B at Site ) Table 36. Site Server A VTL worksheet Site Server A ID Target Network Address (eth) (eth5) (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server A at Site ) Table 37. Site Server B VTL worksheet Site Server B ID Target Network Address (eth) (eth5) (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server B at Site ) Table 38. Site Server A OpenStorage (Feature Code 3456) worksheet Site Server A ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth7) (eth) (Remote nodes starting network address) (The gateway address for Server A at Site ) Chapter 7. Configuring ProtecTIER

138 Table 39. Site Server B OpenStorage (Feature Code 3456) worksheet Site Server B ID (eth7) (eth) Target Network Address (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server B at Site ) Table 40. Site Server A OpenStorage (Feature Code 3456) worksheet Site Server A ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth7) (eth) (Remote nodes starting network address) (The gateway address for Server A at Site ) Table 4. Site Server B OpenStorage (Feature Code 3456) worksheet Site Server B ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth7) (eth) (Remote nodes starting network address) (The gateway address for Server B at Site ) Table 4. Site Server A OpenStorage (Feature Code 3457) worksheet Site Server A ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth) (eth9) (Remote nodes starting network address) (The gateway address for Server A at Site ) IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

139 Table 43. Site Server B OpenStorage (Feature Code 3457) worksheet Site Server B ID (eth) (eth9) Target Network Address (Remote nodes starting network address) Target Netmask (Remote nodes netmask) Local Gateway Address (The gateway address for Server B at Site ) Table 44. Site Server A OpenStorage (Feature Code 3457) worksheet Site Server A ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth) (eth9) (Remote nodes starting network address) (The gateway address for Server A at Site ) Table 45. Site Server B OpenStorage (Feature Code 3457) worksheet Site Server B ID Target Network Address Target Netmask Local Address Gateway (Remote nodes netmask) (eth) (eth9) (Remote nodes starting network address) (The gateway address for Server B at Site ) The Available Options prompt displays again: Available Options: ================== (a)dd a new record (e)dit a record (d)elete a record (c)ommit changes (q)uit Please Choose (a,e,d,c,q): i. Type q and press Enter. The following message displays: Would you like to commit the changes performed to the routing table now? (yesno) j. Type yes And press Enter. The Successfully committed changes! message displays, and you are returned to the command prompt. Chapter 7. Configuring ProtecTIER 3

140 6. Choose one of the following actions: v If you are in a stand-alone configuration, go to Chapter 8, Installing ProtecTIER Manager on the ProtecTIER Manager workstation, on page 7. v If you are in a clustered configuration, repeat step on page 04 on Server B, then go to Chapter 8, Installing ProtecTIER Manager on the ProtecTIER Manager workstation, on page 7. Configuring the OpenStorage application IP interfaces This section describes how to update the OpenStorage IP communication interfaces on a node. If you are installing a VTL configuration, proceed to Performing a system health check on page. About this task Use the ProtecTIER menu to update the application-related IP interfaces. Note: Refer to the Best Practices Guide for IBM System Storage TS7600 ProtecTIER Deduplication Solutions, IBM form number GA3-094 for more detailed information about updating the application-related IP interfaces. Procedure Perform the following steps to configure OpenStorage application IP interfaces.. Perform the following substeps: a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays. 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

141 ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to IP Network configuration and press Enter. The IP Network Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) IP Network Configuration (...) ) Configure external (customer s network) IP address ) Configure ProtecTIER s application IP interfaces 3) Configure Static Routes 4) Configure cluster Ethernet switches B) Back E) Exit >>> Your choice? d. Type the numeral corresponding to Configure ProtecTIER s application IP interfaces and press Enter. For OpenStorage installations with FC 3456 installed, output similar to the following example displays. # Interface L/B Method IP Address Netmask Devices virt RR eth4,eth5,eth6 eth8,eth9,eth0 virt RR virt3 RR virt4 RR virt5 RR virt6 RR Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): For OpenStorage installations with FC 3457 installed, output similar to the following example displays. # Interface L/B Method IP Address Netmask Devices virt RR eth4,eth5,eth6 eth7 virt RR virt3 RR Chapter 7. Configuring ProtecTIER 5

142 4 virt4 RR Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q):. To edit the virtual interface, type e and press Enter. The following message displays: Please choose the ID of the virtual interface you wish to edit: 3. Choose a virtual interface to edit and type the requested information at each prompt. For example, type and press Enter. The following messages display: Available Load Balancing methods are: RR, L, LL3, L3L4 Choose a Load Balancing method [RR]: (for example: L) IP Address for virt [0.0..]: (for example: 0.0..) Netmask for virt [ ]: (for example: ) The choice of load balancing methods allows the network administrator choose the method best suited for the environment. For this initial setup step, accept the default. 4. If you want to reassign a physical interface, type r and press Enter, and then select the device to reassign and the virtual device to assign it to from the available virtual devices displayed. Example for OpenStorage with Feature Code 3456 installed: # Interface L/B Method IP Address Netmask Devices virt RR eth4,eth5,eth6, eth8,eth9,eth0 virt RR virt3 RR virt4 RR virt5 RR virt6 RR Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): r Available Devices: eth5 eth9 eth6 eth4 eth8 eth0 Device to re-assign: (for example: eth5) Available Virtual Devices: virt3 virt6 virt5 virt4 virt virt Virtual to assign into: (for example: virt3) Example for OpenStorage with Feature Code 3457 installed: # Interface L/B Method IP Address Netmask Devices virt RR eth4,eth5,eth6, eth7 virt RR virt3 RR virt4 RR IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

143 Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): r Available Devices: eth5 eth7 eth6 eth4 Device to re-assign: (for example: eth5) Available Virtual Devices: virt3 virt6 virt5 virt4 virt virt Virtual to assign into: (for example: virt3) 5. When you want to commit the changes, type c and press Enter. 6. Type q and press Enter to quit and return to the command prompt. Changing the system date and time The following procedure describes the steps required for changing the system date, time, and time zone. In a clustered configuration, each node must be changed separately. When both nodes are running, this procedure can be run from only one node. The changes take effect on both. About this task After configuring the ProtecTIER server, you can change the system date, time, and timezone, and add timeservers to the system. Attention: If you use this procedure to change the date and time, consider committing the changes and exiting the session once you complete the procedure. Do not proceed to setting a different timezone in the same session. If you are planning to run both the Set date & time and Set Timezone operations, first set the timezone and then set the date and time. This sequence is preferred because the timezone settings affect the time that is displayed. Procedure Perform the following steps to change the system date and time.. Perform the following substeps: a. At the command line, type menu and then press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? Chapter 7. Configuring ProtecTIER 7

144 b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Update Time, Date, Timezone & Timeserver(s) and press Enter. The Date, Time, Timezone & Timeserver(s) menu displays: ProtecTIER Service Menu running on rasap Date, Time, Timezone & Timeserver(s) configuration Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes >>> Please Choose:. Type the numeral corresponding to Set date & time and then press Enter to synchronize the date and time. The following prompt displays: Please Choose: Please specify the date in DD/MM/YYYY format [09//009]: 3. Type the date in the specified format and press Enter. If you do not enter a date, the value defaults to the date that appears within the brackets. The following prompt displays: Please specify the date in DD/MM/YYYY format [09//009]: 09//009 Please specify the time in HH:MM:SS format [:56:6]: 4. Type the time in the specified format and press Enter. If you do not enter a time, the value defaults to the time that appears within the brackets. The Date, Time, Timezone & Timeserver(s) menu again displays. 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

145 ProtecTIER Service Menu running on rasap Date, Time, Timezone & Timeserver(s) configuration Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes >>> Please Choose: Note: If you have typed in new information, an asterisk (*) appears at the end of the c. Commit changes and exit menu option to show that there are modifications to be saved. You can choose either c to save the changes and exit the setclock configuration, choose q to exit the configuration without saving the changes, or continue synchronizing the local timezone (step 5) or adding the timeservers to the system (step 8 on page 0). 5. To synchronize the local timezone, type the numeral corresponding to Set Timezone in the Please Choose: field and press Enter. The following prompt displays: Please Choose: Enter a letter country code (or type m to enter the timezone manually): 6. For example, to set the local timezone for the United States, type US and press Enter. If you need a list of time zone codes from countries other than the United States, see Appendix D, Worldwide time zone codes, on page 57. The following choices and prompt display: Time zones under US: ====================. America/New_York. America/Detroit 3. America/Kentucky/Louisville 4. America/Kentucky/Monticello 5. America/Indiana/Indianapolis 6. America/Indiana/Vincennes 7. America/Indiana/Knox 8. America/Indiana/Winamac 9. America/Indiana/Marengo 0. America/Indiana/Vevay. America/Chicago. America/Indiana/Tell_City 3. America/Indiana/Petersburg 4. America/Menominee 5. America/North_Dakota/Center 6. America/North_Dakota/New_Salem 7. America/Denver 8. America/Boise 9. America/Shiprock 0. America/Phoenix. America/Los_Angeles. America/Anchorage 3. America/Juneau 4. America/Yakutat 5. America/Nome 6. America/Adak 7. Pacific/Honolulu Please choose a timezone: If you typed m to manually enter the timezone, the following prompt displays: Chapter 7. Configuring ProtecTIER 9

146 Enter the time zone (case sensitive): Type, for example, Italy and press Enter. 7. Type a number corresponding to the timezone you want to synchronize from the list under the country code entered. The Date, Time, Timezone & Timeserver(s) menu again displays ProtecTIER Service Menu running on rasap Date, Time, Timezone & Timeserver(s) configuration Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes >>> Please Choose: You can choose either c to save the changes and exit the setclock configuration, q to exit the configuration without saving the changes, or continue synchronizing the local timezone or adding the timeservers to the system. 8. To add timeservers to the system, type the numeral corresponding to Set Timeserver(s) in the Please Choose: field and press Enter. The following set of prompts display: a. Please specify the timeserver's IP Address: Enter the timeserver IP address. For example, type and press Enter. b. Would you like to set a secondary timeserver? (yesno) Type y and press Enter to set a secondary timeserver. c. Please specify the secondary timeserver's IP Address: Enter the secondary timeserver IP address. For example, type and press Enter. The Date, Time, Timezone & Timeserver(s) menu again displays ProtecTIER Service Menu running on rasap Date, Time, Timezone & Timeserver(s) configuration Set date & time. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes >>> Please Choose: 9. Confirm and save your changes to the configuration by typing c in the Please Choose: field and pressing Enter. A list of the configuration changes is displayed for review. Reviewing the results Note: If only the date was modified, not the timezones or timeservers, only the date displays in the contents. 0 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

147 For example: if you modified the date, added a primary and secondary time server, and specified America/Chicago as the time zone, when you choose c to commit the changes and exit, the file contents appear as in the following example: Please review the following information: ======================================== Date: Mon Nov 9 4:5: Primary time server: Secondary time server: Timezone: America/Chicago Do you wish to apply those settings? (yesno) Type y and press Enter to apply the configuration. Note: the cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yesno) Type y and press Enter to stop and restart the cluster and VTFD services on all the nodes. Stopping RAS [ Done ] Stopping VTFD [ Done ] Stopping Cluster Services [ Done ] Stopping NTPD [ Done ] Setting Time Zone [ Done ] Setting Timeserver [ Done ] Setting Date & Time [ Done ] Starting NTPD [ Done ] Starting cluster [ Done ] Cluster Started Starting VTFD [ Done ] Starting RAS [ Done ] Performing a system health check The following procedure describes the steps required to test the overall system health after most major installation and configuration steps are complete. About this task The RAS System Health Monitoring option verifies the status of the installed servers and disk storage components. Procedure Note: This procedure applies to both stand-alone and clustered configurations. The term "Server A" refers to either the single server in a stand-alone configuration or to Server A in a clustered configuration. Perform the following steps to run the system health check.. At the command prompt, type menu and press Enter. The ProtecTIER Service menu displays. Chapter 7. Configuring ProtecTIER

148 ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice?. Type the numeral corresponding to Health Monitoring and press Enter. The Health Monitoring menu displays ProtecTIER Service Menu running on rasap Health Monitoring (...) ) Display health summary for this node ) Display detailed health for this node 3) Run a full check on this node 4) Reset RSA/IMM 5) List open problems 6) Service Mode B) Back E) Exit >>> Your choice? 3. Type the numeral corresponding to Run a full check on this node and press Enter. A series of messages displays, reporting the system health states. For example: Begin Procedure: Verify storage and server installation System health state: OK Disk Array Health State is OK Server Health State is OK Adapters Health State is OK Software Health State is OK LocalFS Health State is OK Battery Health State is OK Network Health State is OK 4. If any health state returns a status of DEGRADED or FAILED, run the applicable individual health check selection to further diagnose the root cause of the problem. If the root cause cannot be determined, contact your next level of support. 5. If all health states return a status of OK, exit the RAS menu. 6. Log out of the server. 7. If performing this procedure for a clustered configuration, disconnect the keyboard and monitor from Server A and connect them to Server B. 8. Log in to Server B with the username root and password admin. 9. Repeat steps on page through 6 on Server B. IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

149 Performing a cluster validation test After successfully configuring both nodes in a clustered configuration, run the system verification tests. The test performs checks on the Red Hat cluster, including fencing the other node, and waits for the system to reboot. About this task Notes:. The following procedures are only applicable to a clustered configuration. You cannot use these procedures on a single server in a stand-alone configuration.. The following procedures must be run on each source and the target node in the replication network. Note: The following procedures are only applicable to a clustered configuration. You cannot use these procedures on a single server in a stand-alone configuration. Run the test on both nodes, starting with Node A. Procedure Perform the following steps to run the cluster validation test.. If you are not already connected to Node A, choose one of the following options, as applicable: v If you are using the KVM switch, press the PrtSc key on the TSSC keyboard, select Node A from the list of devices, and then go on to step. v If you are not using the KVM switch, plug a USB keyboard and monitor into the back of the server, then go on to step.. Log in to Node A with the user name root and password admin. 3. Perform the following substeps: a. At the command prompt, type menu and press Enter. The ProtecTIER Service menu displays ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) ) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? b. Type the numeral corresponding to ProtecTIER Configuration and press Enter. The ProtecTIER Configuration menu displays. Chapter 7. Configuring ProtecTIER 3

150 ProtecTIER Service Menu running on rasap ProtecTIER Configuration (...) ) Configure ProtecTIER node ) Recover Configuration for a replaced server 3) Configure RAS 4) Update Time, Date, Timezone & Timeserver(s) 5) Configure replication (...) 6) IP Network configuration (...) 7) Update Firmware 8) Update the System s name 9) Validate configuration B) Back E) Exit >>> Your choice? c. Type the numeral corresponding to Validate configuration and press Enter. The following messages are displayed: Testing fence ports [ Done ] Validation is about to execute a fence on node in the cluster, the node will be forcefully shutdown and rebooted To Continue please type "fence test", or "q" to quit: 4. Type fence test and press Enter. The following messages are displayed. Testing connectivity to the fence device [ Done ] Would you like to stop the VTFD service on both nodes? (yesno) 5. Type yes and press Enter. The following message is displayed Stopping VTFD locally [-] 6. After VTFD is stopped and the test finishes on Node A, disconnect the keyboard and monitor from Node A and connect them to Node B. 7. Log in to Node B with the user name root and password admin. 8. Repeat Steps 3 on page 3 through 5 on Node B. Note: Alerts might be generated as the validation tests are running. The ProtecTIER Manager Alerts Log allows you to monitor the alerts as they occur. To do so, on the ProtecTIER Manager workstation, click Alerts in the lower right corner of the ProtecTIER Manager screen. The Alerts Log opens. See Figure 55. ts7600 Figure 55. Alerts Log When you are finished reviewing alerts, click Clear Alerts in the lower-right corner of the Alerts Log screen. 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

151 9. Choose one of the following options, as applicable: v v If the test succeeds on both nodes, system validation is complete. Follow the standard IBM procedures for releasing the system to the customer, and refer the customer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09 for information about managing and operating the ProtecTIER system. If the test fails on either node, contact your next level of support to resolve the failure conditions. Chapter 7. Configuring ProtecTIER 5

152 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

153 Chapter 8. Installing ProtecTIER Manager on the ProtecTIER Manager workstation This chapter provides the procedure to install ProtecTIER Manager on various platforms. The ProtecTIER Manager software is installed on one or more designated ProtecTIER Manager workstations, or on the TSSC. Do not install ProtecTIER Manager on the 3958 AP servers. The ProtecTIER Manager software enables you to: v Configure the ProtecTIER Manager software for use with the TS7650 Appliance v Monitor the status of nodes and clusters v Manage file systems, repositories, and services v Change the system configuration The ProtecTIER Manager installer is provided on the IBM System Storage ProtecTIER Manager V3..8 DVD. Because different ProtecTIER Manager installers are provided for Windows and Linux, make sure that the installer you use is correct for the operating system running on your ProtecTIER Manager workstation: v If you are installing ProtecTIER Manager on the TSSC, see Installing ProtecTIER Manager on the TSSC. v If you are installing ProtecTIER Manager on a workstation running Windows, see Installing on a Windows workstation on page 9. v If you are installing ProtecTIER Manager on a workstation running Linux, see Installing on a Linux workstation on page 3. The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 69. Note: If the ProtecTIER Manager workstation has an older version of ProtecTIER Manager already installed, uninstall the older version before installing the version on the CD-ROM. For more information, see Uninstalling ProtecTIER Manager in the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09. Attention: The ProtecTIER version 3..8 release on the 3958 AP only supports a storage firmware level of for the Feature Code 3708: 4.8 TB Fibre Channel Disk Controller. Do not download any other version, because unexpected results can occur. Installing ProtecTIER Manager on the TSSC This topic describes how to install ProtecTIER Manager on the TSSC. Copyright IBM Corp. 0 7

154 About this task Use this procedure to install ProtecTIER Manager on the TSSC. The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 69. Procedure Perform the following steps to install ProtecTIER Manager on the TSSC.. If the TSSC is not already powered on, power on the TSSC.. If prompted for login information, enter the user name: service and the password: service. The TSSC blue desktop displays. 3. Right-click the TSSC blue desktop. The IBM TS3000 System Console menu opens. 4. Select Browser Functions > ProtecTIER Manager Functions > Install GUI. The TSSC CD-ROM drive opens. 5. Insert the IBM System Storage ProtecTIER Manager V3..8 DVD. The following message displays: Installation may last a few moments. Please be patient. 6. When the ProtecTIER Manager installation wizard starts, follow the on-screen instructions to complete the installation. For detailed information about using the ProtecTIER Manager installation wizard, refer to the procedure in Installing on a Windows workstation on page 9. When the installation is complete and ProtecTIER Manager has been successfully installed, the Install Complete window opens. 7. Click Done. The ProtecTIER Manager installation wizard closes and the TSSC CD-ROM drive opens. 8. Remove the IBM System Storage ProtecTIER Manager V3..8 DVD. 9. Install Storage Manager. Follow the directions as they are provided. Ensure that the customer is aware of the restriction discussed in the following note. Note: When using Storage Manager, do not alter the naming convention of the storage subsystems for the Appliance or Gateway. ProtecTIER RAS code requires the name remain at its manufactured naming convention (DS_Cache_Subsystem or DiskArray-xxx-xxx) for proper storage error reporting. Results ProtecTIER Manager is now installed on the TSSC. 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

155 Installing on a Windows workstation This topic describes how to install ProtecTIER Manager on a Windows workstation. About this task The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 69. Procedure Perform the following steps to install ProtecTIER Manager on a Windows workstation.. Insert the IBM System Storage ProtecTIER Manager V3..8 DVD into the CD-ROM drive of the designated ProtecTIER Manager workstation. v If the ProtecTIER Manager installation wizard automatically starts, go to step. v If the ProtecTIER Manager installation wizard does not automatically start, do the following: a. On the Windows task bar, click: Start > Run. b. In the Open box, type: D: (where D: is the server CD-ROM drive) c. Click OK. The contents of the IBM System Storage ProtecTIER Manager V3..8 DVD, display. d. From the list of files, locate the ProtecTIER Manager for Windows installation file. e. Double-click the file to start the installation. f. Go to step.. Read the Introduction screen, and then click Next. 3. Read and accept the license agreements provided, and then click Next. The Choose Install Folder screen opens: Chapter 8. Installing ProtecTIER Manager and Storage Manager 9

156 ts7604 Figure 56. Choose Install Folder screen 4. Specify the destination folder for the ProtecTIER Manager program files and then click Next. The Choose Shortcut Folder screen opens: ts76099 Figure 57. Choose Shortcut Folder screen 5. Select the destination location for the program icons: 30 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

157 v v v v v v v In a new Program Group This option creates a new program group in the Program list of the Start menu. In an existing Program Group This option adds the shortcut to an existing program group in the Program list of the Start menu. In the Start Menu On the Desktop In the Quick Launch Bar Other Enables you to enter a path location for the shortcut, or to browse for a location by clicking Choose. Dont create icons No shortcuts are created. Note: When relevant, you can select Create Icons for All Users to create a shortcut in the defined location for all user accounts on the workstation. 6. Click Next. 7. Review the Summary screen, and then click Install to start the installation. 8. Click Done. The ProtecTIER Manager installation wizard closes. 9. Install Storage Manager. Follow the directions as they are provided. Ensure that the customer is aware of the restriction discussed in the following note. Note: When using Storage Manager, do not alter the naming convention of the storage subsystems for the Appliance or Gateway. ProtecTIER RAS code requires the name remain at its manufactured naming convention (DS_Cache_Subsystem or DiskArray-xxx-xxx) for proper storage error reporting. 0. Go to Adding a node on page 34. Installing on a Linux workstation This topic describes how to install ProtecTIER Manager on a Linux workstation. Before you begin Important: The following procedure assumes that the workstation on which ProtecTIER Manager is being installed has a Linux GUI. A GUI is required for ProtecTIER Manager operation on Linux. About this task The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 69. Procedure Perform the following steps to install ProtecTIER Manager on a Linux workstation.. Insert the IBM System Storage ProtecTIER Manager V3..8 DVD into the CD-ROM drive of the designated ProtecTIER Manager workstation. Chapter 8. Installing ProtecTIER Manager and Storage Manager 3

158 . Run the ProtecTIER Manager installer. To do so: a. From the Linux desktop, double-click the CD-ROM icon, and then double-click the installation folder for the version of Linux you are using. Linux for version 64 or Linux3 for version 3 b. From the installation folder, drag the InstallLinuxXX.bin file (where XX is 64 or 3, depending on the folder you are in) to the desktop. c. Close any open windows. d. Right-click any open area of the desktop, and then click Open Terminal. The terminal window opens. e. At the terminal command prompt, change to the Desktop directory. To do so, type: cd Desktop and press the Enter key. Note: This command is case-sensitive. Type it using a capital "D". f. From the Terminal Window Desktop directory, run the ProtecTIER Manager installer: Note: In all commands below, XX is 64 or 3. Type./InstallLinuxXX.bin and press Enter. If the message Permission denied displays, type the following two commands: chmod +x InstallLinuxXX.bin and press Enter./InstallLinuxXX.bin and press Enter The IBM ProtecTIER Manager Wizard Introduction screen displays. 3. Click Next. Two separate Software License Agreement screens display. 4. Read the terms of agreement for each license, indicate your acceptance, and then click Next. The Choose Install Folder screen displays. 5. Specify the location for the ProtecTIER Manager program files. To do so, perform one of the following: v Enter the path to the destination location for the ProtecTIER Manager program files. v Click Choose to browse for a location. Note: Click Restore Default Folder to revert to the default installation path. 6. Click Next. The Choose Link Folder screen displays. 3 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

159 ts Select the destination location for the program links: v v v In your Home folder This option creates the links in the directory where the user files are typically stored. For example: /home/bill. Other This option creates the links in the default location (/opt/ibm/ptmanager). To specify a different location, click Choose and select a directory on the workstation hard disk. Dont create links No links are created. 8. Click Next. The Pre-Installation Summary screen displays. 9. Click Install. The Installing ProtecTIER Manager screen displays and ProtecTIER Manager is installed. When the installation finishes, the Install Complete screen displays. 0. Click Done. The ProtecTIER Manager Wizard closes.. When the command prompt returns to the Terminal window, type: Exit and then press Enter to close the window:. Install Storage Manager. Follow the directions as they are provided. Ensure that the customer is aware of the restriction discussed in the following note. Note: When using Storage Manager, do not alter the naming convention of the storage subsystems for the Appliance or Gateway. ProtecTIER RAS code requires the name remain at its manufactured naming convention (DS_Cache_Subsystem or DiskArray-xxx-xxx) for proper storage error reporting. 3. Go to Adding a node on page 34. Chapter 8. Installing ProtecTIER Manager and Storage Manager 33

160 Adding a node Adding a node registers the IP address of the node and port number with the instance of ProtecTIER Manager running on the ProtecTIER Manager workstation. By doing so, ProtecTIER Manager can then be used for ongoing system management tasks. About this task The ProtecTIER Manager installation wizard and the ProtecTIER Manager application are fully compatible with the JAWS screen-reader software. ProtecTIER Manager also allows you to change other accessibility settings, such as the contrast resolution mode and color palette. Instructions for installing JAWS and the Java-based accessibility tools, and for setting the contrast resolution mode and color palette are available in Accessibility for publications and ProtecTIER Manager on page 69. For information about using ProtecTIER Manager, refer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09. Procedure Perform the following steps to add a node.. Run ProtecTIER Manager by using the applicable procedure: v Windows: Click Start > Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager v Linux: Double-click the ProtecTIER Manager icon on the Linux desktop. Note: If you do not have the ProtecTIER Manager icon on your Linux desktop, navigate to the directory where you installed ProtecTIER Manager (the default location is /opt/ibm/ptmanager) and double-click the ProtecTIER Manager icon. The ProtecTIER Manager screen opens. Any configured networked systems are listed along with their IP addresses in the Nodes section of the navigation pane, and are available for login.. On the ProtecTIER Manager toolbar, click the Add Node button. The Add node dialog displays and prompts you for the IP address and port number of the node you want to add. 3. Enter the IP address of the node to be added, and then click Ok. Note: Do not change the port number of the node unless directed to do so by IBM Support. The node appears in the Nodes pane and the Login button displays in the View pane. 4. Click Login. 5. When prompted for login information, enter ptadmin for both the user name and password, and then click Ok. ProtecTIER Manager displays the information for the added node. If the node has an existing repository, the cluster of the node displays on the Systems tab of the Navigation pane. If the cluster contains a second node, that node displays in the Nodes pane. 34 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

161 6. The installation and configuration processes are now complete. Proceed to Chapter 9, What to do next, on page 37. Chapter 8. Installing ProtecTIER Manager and Storage Manager 35

162 36 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

163 Chapter 9. What to do next This chapter describes the next steps to take after completing installation of the TS7650 Appliance, ProtecTIER V3..8. About this task The installation and configuration process for the TS7650 Appliance is complete. Procedure Follow the standard IBM procedures for releasing the system to the customer, and refer the customer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA3-09 for information about managing and operating the ProtecTIER system, such as the procedure for enabling ProtecTIER Replication Manager in clustered installations. Copyright IBM Corp. 0 37

164 38 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

165 Appendix A. Company information worksheet IBM service representatives use the information that is provided on the company information worksheet to customize your IBM storage complex. When you use any of the remote support features, the TSSC sends this information to IBM so an IBM service representative can contact you. Table 46. Company information worksheet Required information Description Your information Business company name The full name of your company. IBM service representatives use this information to identify your company when they receive Call Home reports from your IBM storage system. Ensure that the company name provided is consistent with all other machines that correspond to your IBM customer account. Customer number Country code The IBM-assigned customer number for your company. This is provided by the customer. The two-character code that must be used in order to reach your country by phone or fax, from another country. This is not the three-digit RETAIN country code. Frame range number See Table 47 on page 4. This value is specific for setting the IP address range for a TSSC connection (7.3..xxx). These ranges are set in units of 0 for standalone servers. For example: standalone server would be frame range 0, standalone server (connected to the same TSSC) would be frame range 0, etc. When clustering a second server, the frame range number entered should be the same number used for the first frame. For example: 0 for the original server's frame number (7.3..0), and when prompted, enter 0 for the second node. The system will automatically assign the frame range to 5 and the IP of the second node (in this case: ). SMTP Server ID / IP address To check the original server's IP address, view the Attached System list on the TSSC, where the last octet of the IP address is the frame number ( = 0). Copyright IBM Corp. 0 39

166 Table 46. Company information worksheet (continued) Required information Description Your information SMTP address The address of the administrator who receives failure alerts for the server. This may or may not be the administrator listed below. System administrator information Provide information about your storage system administrator in the following section. Administrator name The name of the individual at your site who IBM service representatives should contact about IBM storage system service matters. Administrator address Voice phone number Fax number Alternate fax number Administrator mailing address Storage system information The storage system administrator's address. The primary telephone number that IBM service representatives should use to contact the storage system administrator. Include the area code and the country code, if appropriate. The primary fax number that IBM service representatives should use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. An alternate fax number that IBM service representatives can use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. The postal mailing address for the storage system administrator. provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. Provide basic information about your storage system and the TSSC in the following section. Machine type and model number The machine type and model number for the ProtecTIER TS7650 servers. 74 Gateway = 3958-DD 733 Gateway = 3958-DD3 745 Gateway = 3958-DD4 733 Appliance = 3958 AP 745 Appliance = 3958 AP Machine location Call back phone number The address of the facility where the TS7650 server(s) reside. If different from the administrator mailing address above, provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. The phone number of the modem being used for Call Home. Include the area code and the country code, if appropriate. 40 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

167 Table 46. Company information worksheet (continued) Required information Description Your information Disk array machine type(s) and model number(s) Disk array serial number(s) The machine type(s) and model number(s) for the attached disk array storage subsystem(s). For non-ibm equipment, also provide vendor name(s). Use an additional sheet if necessary. The serial number(s) for the attached disk array storage subsystem(s). Use the information in the following table to convert a country to a code, and use that code as an entry in the Country code field of the Table 46 on page 39. Table 47. Country codes Country Code Country Code Country Code Country Code Country Code Afghanistan af Cook Islands ck Iceland is Nauru nr Solomon Islands sb Albania al Costa Rica cr India in Nepal np Somalia so Algeria dz Croatia hr Indonesia id Netherlands nl South Africa za American Samoa as Cuba cu Iran ir Netherlands Antilles an South Korea kr Andorra ad Cyprus cy Iraq iq Neutral Zone nt Spain es Angola ao Czech Republic cz Ireland ie New Caledonia (French) nc Sri Lanka lk Anguilla ai Denmark dk Israel il New Zealand nz Sudan sd Antarctica aq Djibouti dj Italy it Nicaragua ni Suriname sr Antigua and Barbuda ag Dominica dm Ivory Coast (Cote D'Ivoire) Argentina ar Dominican Republic ci Niger ne Svalbard and Jan Mayen Islands do Jamaica jm Nigeria ng Swaziland sz Armenia am East Timor tp Japan jp Niue nu Sweden se Aruba aw Ecuador ec Jordan jo Norfolk Island nf Switzerland ch Australia au Egypt eg Kazakhstan kz North Korea kp Syria sy Austria at El Salvador sv Kenya ke Northern Mariana Islands mp Tadjikistan tj Azerbaidjan az Equatorial Guinea gq Kiribati ki Norway no Taiwan tw Bahamas bs Eritrea er Kuwait kw Oman om Tanzania tz Bahrain bh Estonia ee Kyrgyzstan kg Pakistan pk Thailand th Bangladesh bd Ethiopia et Laos la Palau pw Togo tg Barbados bb Falkland fk Latvia lv Panama pa Tokelau tk Islands Belarus by Faroe Islands fo Lebanon lb Papua New pg Tonga to Guinea Belgium be Fiji fj Lesotho ls Paraguay py Trinidad and tt Tobago Belize bz Finland fi Liberia lr Peru pe Tunisia tn Benin bj Former Czechoslovakia cs Libya ly Philippines ph Turkey tr sj Appendix A. Company information worksheet 4

168 Table 47. Country codes (continued) Country Code Country Code Country Code Country Code Country Code Bermuda bm Former USSR su Liechtenstein li Pitcairn Island pn Turkmenistan tm Bhutan bt France fr Lithuania lt Poland pl Turks and Caicos Islands tc Bolivia bo France (European Territory) Bosnia- Herzegovina fx Luxembourg lu Polynesia (French) pf Tuvalu tv ba French Guyana gf Macau mo Portugal pt Uganda ug Botswana bw French Southern Territories Bouvet Island tf Macedonia mk Puerto Rico pr Ukraine ua bv Gabon ga Madagascar mg Qatar qa United Arab Emirates Brazil br Gambia gm Malawi mw Reunion (French) British Indian Ocean Territory Brunei Darussalam ae re United Kingdom uk io Georgia ge Malaysia my Romania ro United States of America bn Germany de Maldives mv Russian Federation us ru Uruguay uy Bulgaria bg Ghana gh Mali ml Rwanda rw USA Minor Outlying Islands Burkina Faso bf Gibraltar gi Malta mt S. Georgia & S. Sandwich Isls. Burundi bi Great Britain gb Marshall Islands Cambodia kh Greece gr Martinique (French) um gs Uzbekistan uz mh Saint Helena sh Vanuatu vu mq Saint Kitts & Nevis Anguilla kn Vatican City State va Cameroon cm Greenland gl Mauritania mr Saint Lucia lc Venezuela ve Canada ca Grenada gd Mauritius mu Saint Pierre pm Vietnam vn and Miquelon Cape Verde cv Guadeloupe (French) Cayman Islands Central African Republic gp Mayotte yt Saint Tome (Sao Tome) and Principe ky Guam (USA) gu Mexico mx Saint Vincent & Grenadines st vc Virgin Islands (British) Virgin Islands (USA) cf Guatemala gt Micronesia fm Samoa ws Wallis and Futuna Islands Chad td Guinea gn Moldavia md San Marino sm Western Sahara eh Chile cl Guinea Bissau gw Monaco mc Saudi Arabia sa Yemen ye China cn Guyana gy Mongoliar mn Senegal sn Yugoslavia yu Christmas Island cx Haiti ht Montserrat ms Seychelles sc Zaire zr Cocos (Keeling) Islands cc Heard and McDonald Islands hm Morocco ma Sierra Leon sl Zambia zm Colombia co Honduras hn Mozambique mz Singapore sg Zimbabwe zw Comoros km Hong Kong hk Myanmar mm Slovak sk Republic Congo cg Hungary hy Namibia na Slovenia si vg vi wf 4 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

169 Appendix B. IP address worksheet Use this worksheet to specify the IP addresses assigned to the TS7650G or TS7650 Appliance components. IBM service representatives use the information provided to define the IP addresses of components supported by the TSSC. When the TSSC sends Call Home information to IBM through VPN or modem, or sends you notices about serviceable events, these settings will be included in the information to identify and provide important information about the TSSC that sent a service request. Table 48 on page 44 and Table 50 on page 45 show the default IP addresses for the TS7650G and TS7650 Appliance servers with VTL configurations. Table 49 on page 44 and Table 5 on page 46 show the default IP addresses for the TS7650G and TS7650 Appliance servers with OpenStorage configurations. Table 53 on page 47 shows the IP address, network mask, DNS and VLAN settings for the source and destination servers for replication. This information is needed to configure the individual ports to communicate and transfer data over the replication network. Write this information in the spaces provided for future reference. Table 54 on page 48 shows the host names and other settings needed for replication. Write the appropriate information in the spaces provided for future reference. Table 55 on page 49 shows the default IP addresses for the TSSC. Table 56 on page 50 shows the IP address ranges for the gateway or appliance components once they are configured to be on the TSSC's 7.3..xx network. In the spaces provided in Table 56 on page 50, write the IP addresses that you assign for each component, so that the IP address information is available for future reference. Copyright IBM Corp. 0 43

170 Attention:. All components use subnet mask Do not configure the replication ports on the same subnet as the external LAN port Eth0. Doing so may cause replication errors. Factory-default IP addresses for a stand-alone VTL configuration for a TS7650G 3958 DD4 or TS7650 Appliance Table 48. Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD4 or 3958 AP) Stand-alone TS7650 VTL configuration Component Port Function Node A (the server located in the lower part of the rack) Server A eth0 Customer local LAN Factory Default IP Address Server A eth Cluster network N/A Server A eth Replication network Server A eth3 RAS 7.3..xx Server A eth4 Cluster network N/A Server A eth5 Replication network Factory-default IP addresses for a stand-alone OpenStorage configuration for a TS7650G 3958 DD4 or TS7650 Appliance Table 49. Factory-default server IP addresses for a stand-alone OpenStorage ProtecTIER server (3958 DD4 or 3958 AP) Stand-alone TS7650 OpenStorage configuration Component Port Function Factory Default IP Address Node A (the server located in the lower part of the rack) Server A eth0 Customer local LAN Server A eth Cluster network N/A Server A eth Free N/A Server A eth3 RAS 7.3..xx Server A eth4 OpenStorage Server A eth5 OpenStorage Server A eth6 OpenStorage Server A eth7 Replication Server A eth8 OpenStorage Server A eth9 OpenStorage Server A eth0 OpenStorage Server A eth Replication network Server A eth Cluster network N/A Server A eth3 Free N/A 44 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

171 Factory-default server IP addresses for a clustered VTL TS7650G 3958 DD4 or TS7650 Appliance Table 50. Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD4 or 3958 AP) Factory Default IP TS7650 clustered VTL system Component Port Function Address Node A (the server located in the lower part of the rack) Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth Cluster network Server A eth Replication network Server A eth3 RAS 7.3..xx Server A eth4 Cluster network Server A eth5 Replication network Network Power Switch N/A Node B (the server located in the upper part of the rack) Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth Cluster network Server B eth Replication network Server B eth3 RAS 7.3..xx Server B eth4 Cluster network Server B eth5 Replication network Network Power Switch N/A Appendix B. IP address worksheet 45

172 Factory-default server IP addresses for a clustered OpenStorage TS7650G 3958 DD4 or TS7650 Appliance Table 5. Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD4 or 3958 AP) TS7650 clustered VTL system Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth Cluster network Server A eth Free Server A eth3 RAS 7.3..xx Server A eth4 OpenStorage Server A eth5 OpenStorage Server A eth6 OpenStorage Server A eth7 Replication network Server A eth8 OpenStorage Server A eth9 OpenStorage Server A eth0 OpenStorage Server A eth Replication network Server A eth Cluster network Server A eth3 Free Network Power Switch N/A Node B (the server located in the upper part of the rack) Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth Cluster network Server B eth Free Server B eth3 RAS 7.3..xx Server B eth4 OpenStorage Server B eth5 OpenStorage Server B eth6 OpenStorage Server B eth7 Replication network Server B eth8 OpenStorage Server B eth9 OpenStorage Server B eth0 OpenStorage Server B eth Replication network Server B eth Cluster network Server B eth3 Free Network Power Switch N/A IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

173 Customer IP addresses Table 5. Customer IP addresses Node A (the server located in Port Host Name IP Address Network Mask Default Gateway the lower part of the rack) eth0 Node B (the server located in Port IP Address Network Mask Default Gateway the upper part of the rack) eth0 Customer and Replication IP addresses Table 53. Customer and Replication IP addresses for VTL or OpenStorage systems Default gateways for eth and eth5 for VTL systems or eth7 or eth for OpenStorage systems should be different, otherwise the vlans are meaningless. For VTL systems, provide a routing path from the IP address on eth-site to the IP address of eth-site, and a routing path from the IP address on eth5-site to the IP address of eth5-site. For OpenStorage systems, provide a routing path from the IP address on eth7-site to the IP address of eth7-site, and a routing path from the IP address on eth-site to the IP address of eth-site. Node A (the server located in the lower part of the rack) Node B (the server located in the upper part of the rack) Node A (the server located in the lower part of the rack) Source Site Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems or eth7 for OpenStorage systems eth5 for VTL systems or eth for OpenStorage systems Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems or eth7 for OpenStorage systems eth5 for VTL systems or eth for OpenStorage systems Destination or Target Site Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems or eth7 for OpenStorage systems eth5 for VTL systems or eth for OpenStorage systems Appendix B. IP address worksheet 47

174 Table 53. Customer and Replication IP addresses for VTL or OpenStorage systems (continued) Node B (the server located in the upper part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth for VTL systems or eth7 for OpenStorage systems eth5 for VTL systems or eth for OpenStorage systems Host names and DNS settings for setting up the TSSC with the TS7650G Table 54. Host names and DNS settings for setting up the TSSC with the TS7650G Item or setting Instructions eth0 eth (if applicable) Source host name Domain name Record the console or host name that you want to assign to the management console workstation (for example, dsve). The console name and the domain are used to identify the TS7650G to the network. Provide the domain name that you are assigning to the TSSC (for example, medina.xyz.it). IP address (client) #: IP address # (service): IP address # (client): IP address # (service): Ethernet settings Complete the LAN Adapter Details section when the TSSC connects to your LAN. Media speed (Ethernet) TCP/IP interface network mask Check Autodetection or the media speed of the Ethernet adapter. Record the dotted decimal network mask that you want to apply to the TCP/IP address (for example, ). _ Autodetection _ 0Mpbs Half Duplex _ 0Mpbs Full Duplex _ 00Mpbs Half Duplx _ 00Mpbs Full Duplx _ 000Mpbs Half Duplx _ 000Mpbs Full Duplx _ Autodetection _ 0Mpbs Half Duplex _ 0Mpbs Full Duplex _ 00Mpbs Half Duplx _ 00Mpbs Full Duplx _ 000Mpbs Half Duplx _ 000Mpbs Full Duplx DNS settings: Complete this section if you plan to use a domain name server (DNS) to resolve network names. Name server (DNS) internet address Name server domain name Provide the dotted decimal address of the name server that the TSSC will access (for example, ). Provide the domain name of the name server (for example, medina.xyz.it). 48 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

175 Table 54. Host names and DNS settings for setting up the TSSC with the TS7650G (continued) Item or setting Instructions eth0 eth (if applicable) Name server (DNS) internet address (Optional) Name server domain name Provide the dotted decimal address of the second name server that this workstation can access (for example, ). Although this is optional, you can specify a second name server when you configure a backup or secondary server. If you have a second name server, provide the domain name of the second name server (for example, medina.xyz.it). Routing settings: Complete the following section if you want to specify a default gateway for routing. Gateway address Confirm and record the dotted decimal or symbolic name address of the gateway (for example, or londongate). Table 55. TSSC IP addresses TSSC IP addresses TSSC Ethernet Port Default IP Address TSSC External N/A TSSC Internal (fixed, do not change) Customer Assigned IP Address N/A TSSC IP addresses from frame-to-frame A single frame is ten IP addresses, and each node within a frame requires its own set of ten IP addresses from 0 to 9. If there are no attached devices/systems, the first usable frame would be 0. For example: v would be considered frame 0 v would be considered frame 0 v would be considered frame v would be considered frame 40 Appendix B. IP address worksheet 49

176 Table 56. Base Clusters and Additional Storage Component IP addresses The TSSC IP address range changes from frame to frame, and each new frame increments by a multiple of 0. For example, the first stand-alone frame range would be 0, and the second frame range would be 0. If this is a clustered set of servers, the entry for the first server (A) will most likely be 0. For the entry for the second server (B), you will also enter 0 for the frame number. The code will make the adjustment automatically based on the answer you provide during the RAS package installation process that asks you if you are setting up the second node. If you reply "Yes", the code will set the IP range for node at 5 octets higher than what is set for node (server A). For example, if server A is set for then server B will be set for Note: Depending upon the address ranges available on the TSSC, the IBM Service representative may have to use ranges other than those shown here. Component Server Server Port eth3 RSA or IMM IP Addresses: Stand-alone server -or- Node A in a cluster (the server located in the lower part of the rack) Examples: For eth3, 7.3..x0 For RSA or IMM, 7.3..x IP Addresses: Node B in a cluster (the server located in the upper part of the rack) Examples: For eth3, 7.3..x5 For RSA or IMM, 7.3..x6 50 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

177 Appendix C. Making a server connection through the IMM This appendix provides an alternative method for establishing a connection to a server during RAS configuration by using the IMM port. About this task Note: Currently, for the AP server, remote control access to the server through the IMM port is possible via the following browsers: v Microsoft Internet Explorer v Mozilla Firefox v Google Chrome However, remote control access to the server through the TSSC is not yet available. By default, the IMM ports on Servers A and B in a cluster have the same default IP address. This situation causes a conflict when the servers attempt to communicate with the TSSC network switch via the IMM ports, and can result in abnormal system behavior. To avoid the conflict, you must change the IP address of the IMM on Server B to make the IP address of the IMM unique. Do not change the IP address of the IMM on Server A. The default IP address of the IMM is Depending upon the equipment you have available, perform the procedures that follow either by using a USB keyboard and graphics-capable monitor (the preferred method), or by using the TSSC (at microcode version 5..5 or later) or your IBM service notebook. Tip: If you connect to the IMM by using your service notebook, you might need an extension cord to reach a standard power outlet, or a 40v to 0v step-down voltage converter to allow the notebook to run on a PDU in the server frame. Note: Do not change the IMM IP address on a stand-alone server. Procedure v If you have a USB keyboard and graphics-capable monitor, go to Using a USB keyboard and monitor to alter the IP address of the IMM on Server B in a cluster. v If you have to use the TSSC or your service notebook, go to Using the TSSC or a service notebook on page 5 Using a USB keyboard and monitor to alter the IP address of the IMM on Server B in a cluster This section provides one procedure to change the IP address of the IMM. About this task This procedure describes making a direct connection to the IMM on the server by using a USB keyboard and graphics-capable monitor. Copyright IBM Corp. 0 5

178 Note: This is the preferred connection method. If you do not have access to a USB keyboard and monitor, you must connect to the IMM by using the procedure in Using the TSSC or a service notebook. Procedure Perform the following steps to change the IMM IP address.. Connect a USB keyboard and graphics-capable monitor to Server B.. Log in to the server with the ID: root and the password: admin. 3. On the command line, type reboot and press Enter. 4. When the IBM logo displays, press F to enter Setup mode. 5. Select System Settings > Integrated Management Module > Network Configuration. 6. Locate the current IMM IP address and proceed to define the static IMM IP address. 7. For the Static IP Address, change the last octet to an address value that is lower than the default of 54. For example: For the Netmask, enter: Leave the Gateway field blank. 0. Ensure that use of the static IP address is specified.. Select Save the Network Changes and then press Enter.. Press Esc. 3. Select Save Settings. 4. Select Exit Setup. The server reboots and the IMM IP address for Server B is now unique. 5. Return to the procedure that sent you here. Using the TSSC or a service notebook This section provides an alternative procedure to connect to the IMM. Procedure Perform the following steps to use the TSSC or a service laptop to connect to the IMM in the ProtecTIER server.. If you are using the TSSC, skip ahead to step 0 on page 53. Otherwise, continue with step.. Connect an Ethernet cable from the Ethernet port on your notebook to the SYS MGMT (IMM port) on Server B. See Figure 58 on page IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

179 ProtecTIER Server ts Figure 58. Service notebook to IMM connection 3. On the notebook, click Start > Control Panel. 4. Double-click Network Connections. 5. Right-click Local Area Connection > Properties. See Figure 59. Figure 59. Local Area Connection Properties 6. From the list, select Internet Protocol (TCP/IP), then click Properties. 7. Select Use the following IP address. 8. In the IP address field, type: (or if the IMM is new), and in the Subnet mask field, type: Click OK and then click Close to exit the Local Area Connections Properties window. 0. On the TSSC or service notebook, open a browser window. Appendix C. Making an IMM server connection 53

180 . In the Address Bar area of the browser window, type the default IMM port IP address: (or if the IMM is new), and then press Enter.. In the Login window, enter USERID as the username and PASSW0RD (with a zero) as the password, and then click OK. Note: The username and password are case-sensitive and must be entered in all uppercase. The Integrated Management Module Welcome window opens. 3. In the Integrated Management Module Welcome window: a. Use the Inactive session timeout value drop-down list to specify a reasonable amount of time to keep your session active until you can complete your task (0 minutes is usually sufficient). Do not select the No Timeout setting, as this action prevents anyone else from logging in to the IMM until you have logged out. b. Click Continue. See Figure 60. ts Figure 60. Integrated Management Welcome window You are now logged in to the server IMM. 4. In the ASM section of the left-side navigation pane of the Integrated Management Welcome window, click Network Interface. 5. In the Static IP Address field, change the last octet to an address value that is lower than the default of 54. For example: In the Netmask field, enter: Leave the Gateway field blank. 8. Click Save. An Alert dialog opens. 9. Read the alert and then click OK to continue. 0. Close the ASM window. 54 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

181 Enabling remote control The IMM IP address on Server B is now unique.. On the TSSC or service notebook, open a browser window.. In the Address Bar area of the browser window, type the unique IMM IP address that you set in step 5 on page 54 and then press Enter. 3. In the Login window, enter USERID as the username and PASSW0RD (with a zero) as the password, and then click OK. Note: The username and password are case-sensitive and must be entered in all uppercase. The Integrated Management Welcome window opens. 4. In the Integrated Management Welcome window: a. Use the Inactive session timeout value drop-down list to specify a reasonable amount of time to keep your session active until you can complete your task (0 minutes is usually sufficient). Do not select the No Timeout setting, as this action prevents anyone else from logging in to the IMM until you have logged out. b. Click Continue. See Figure 60 on page 54. Complete the task in this topic to enable remote control. About this task Remote control through the IMM for the server can now be accessed from a notebook with any of the following browsers: v Microsoft Internet Explorer v Mozilla Firefox v Google Chrome Important: The TSSC does not currently support access to remote control. Procedure Perform the following steps to enable remote control.. In the Integrated Management Module window, click Remote Control in the left menu under the IBM logo. See Figure 6 on page 56. Appendix C. Making an IMM server connection 55

182 ts Figure 6. Integrated Management Module window: Remote Control link. In the Integrated Management Module window, click Start Remote Control in Single User Mode. See Figure 6. The advanced system management (ASM) Remote Control window is displayed. Note: If the browser on the TS3000 System Console (TSSC) or your notebook is configured to block pop-up windows, temporarily disable this function. Accept any Java versions that are displayed, as well as any Windows security prompts displayed as a result of trying to open this window. 56 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

183 Appendix D. Worldwide time zone codes Use the information in the following table to help you set the system's time zone. Time zone codes The following table lists all of the worldwide time zone codes and the associated time zone descriptions. Additional information about the time zone is located in the Comments column. Code Time zone Comments AD Europe/Andorra AE Asia/Dubai AF Asia/Kabul AG America/Antigua AI America/Anguilla AL Europe/Tirane AM Asia/Yerevan AN America/Curacao AO Africa/Luanda AQ Antarctica/McMurdo McMurdo Station, Ross Island AQ Antarctica/South_Pole Amundsen-Scott Station, South Pole AQ Antarctica/Rothera Rothera Station, Adelaide Island AQ Antarctica/Palmer Palmer Station, Anvers Island AQ Antarctica/Mawson Mawson Station, Holme Bay AQ Antarctica/Davis Davis Station, Vestfold Hills AQ Antarctica/Casey Casey Station, Bailey Peninsula AQ Antarctica/Vostok Vostok Station, S Magnetic Pole AQ Antarctica/DumontDUrville Dumont-d'Urville Station, Terre Adelie AQ Antarctica/Syowa Syowa Station, E Ongul I AR America/Argentina/Buenos_Aires Buenos Aires (BA, CF) AR America/Argentina/Cordoba most locations (CB, CC, CN, ER, FM, LP, MN, NQ, RN, SA, SE, SF, SL) AR America/Argentina/Jujuy Jujuy (JY) AR America/Argentina/Tucuman Tucuman (TM) AR America/Argentina/Catamarca Catamarca (CT), Chubut (CH) AR America/Argentina/La_Rioja La Rioja (LR) AR America/Argentina/San_Juan San Juan (SJ) AR America/Argentina/Mendoza Mendoza (MZ) AR America/Argentina/Rio_Gallegos Santa Cruz (SC) AR America/Argentina/Ushuaia Tierra del Fuego (TF) AS Pacific/Pago_Pago Copyright IBM Corp. 0 57

184 Code Time zone Comments AT Europe/Vienna AU Australia/Lord_Howe Lord Howe Island AU Australia/Hobart Tasmania - most locations AU Australia/Currie Tasmania - King Island AU Australia/Melbourne Victoria AU Australia/Sydney New South Wales - most locations AU Australia/Broken_Hill New South Wales - Yancowinna AU Australia/Brisbane Queensland - most locations AU Australia/Lindeman Queensland - Holiday Islands AU Australia/Adelaide South Australia AU Australia/Darwin Northern Territory AU Australia/Perth Western Australia - most locations AU Australia/Eucla Western Australia - Eucla area AW America/Aruba AX Europe/Mariehamn AZ Asia/Baku BA Europe/Sarajevo BB America/Barbados BD Asia/Dhaka BE Europe/Brussels BF Africa/Ouagadougou BG Europe/Sofia BH Asia/Bahrain BI Africa/Bujumbura BJ Africa/Porto-Novo BL America/St_Barthelemy BM Atlantic/Bermuda BN Asia/Brunei BO America/La_Paz BR America/Noronha Atlantic islands BR America/Belem Amapa, E Para BR America/Fortaleza NE Brazil (MA, PI, CE, RN, PB) BR America/Recife Pernambuco BR America/Araguaina Tocantins BR America/Maceio Alagoas, Sergipe BR America/Bahia Bahia BR America/Sao_Paulo S & SE Brazil (GO, DF, MG, ES, RJ, SP, PR, SC, RS) BR America/Campo_Grande Mato Grosso do Sul BR America/Cuiaba Mato Grosso BR America/Porto_Velho W Para, Rondonia BR America/Boa_Vista Roraima 58 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

185 Code Time zone Comments BR America/Manaus E Amazonas BR America/Eirunepe W Amazonas BR America/Rio_Branco Acre BS America/Nassau BT Asia/Thimphu BW Africa/Gaborone BY Europe/Minsk BZ America/Belize CA America/St_Johns Newfoundland Time, including SE Labrador CA America/Halifax Atlantic Time - Nova Scotia (most places), PEI CA America/Glace_Bay Atlantic Time - Nova Scotia - places that did not observe DST CA America/Moncton Atlantic Time - New Brunswick CA America/Goose_Bay Atlantic Time - Labrador - most locations CA America/Blanc-Sablon Atlantic Standard Time - Quebec - Lower North Shore CA America/Montreal Eastern Time - Quebec - most locations CA America/Toronto Eastern Time - Ontario - most locations CA America/Nipigon Eastern Time - Ontario & Quebec - places that did not observe DST CA America/Thunder_Bay Eastern Time - Thunder Bay, Ontario CA America/Iqaluit Eastern Time - east Nunavut - most locations CA America/Pangnirtung Eastern Time - Pangnirtung, Nunavut CA America/Resolute Eastern Time - Resolute, Nunavut CA America/Atikokan Eastern Standard Time - Atikokan, Ontario and Southampton I, Nunavut CA America/Rankin_Inlet Central Time - central Nunavut CA America/Winnipeg Central Time - Manitoba & west Ontario CA America/Rainy_River Central Time - Rainy River & Fort Frances, Ontario CA America/Regina Central Standard Time - Saskatchewan - most locations CA America/Swift_Current Central Standard Time - Saskatchewan - midwest CA America/Edmonton Mountain Time - Alberta, east British Columbia & west Saskatchewan CA America/Cambridge_Bay Mountain Time - west Nunavut CA America/Yellowknife Mountain Time - central Northwest Territories CA America/Inuvik Mountain Time - west Northwest Territories CA America/Dawson_Creek Mountain Standard Time - Dawson Creek & Fort Saint John, British Columbia CA America/Vancouver Pacific Time - west British Columbia CA America/Whitehorse Pacific Time - south Yukon CA America/Dawson Pacific Time - north Yukon CC Indian/Cocos Appendix D. Worldwide time zone codes 59

186 Code Time zone Comments CD Africa/Kinshasa west Dem. Rep. of Congo CD Africa/Lubumbashi east Dem. Rep. of Congo CF Africa/Bangui CG Africa/Brazzaville CH Europe/Zurich CI Africa/Abidjan CK Pacific/Rarotonga CL America/Santiago most locations CL Pacific/Easter Easter Island & Sala y Gomez CM Africa/Douala CN Asia/Shanghai east China - Beijing, Guangdong, Shanghai, etc. CN Asia/Harbin Heilongjiang (except Mohe), Jilin CN Asia/Chongqing central China - Sichuan, Yunnan, Guangxi, Shaanxi, Guizhou, etc. CN Asia/Urumqi most of Tibet & Xinjiang CN Asia/Kashgar west Tibet & Xinjiang CO America/Bogota CR America/Costa_Rica CU America/Havana CV Atlantic/Cape_Verde CX Indian/Christmas CY Asia/Nicosia CZ Europe/Prague DE Europe/Berlin DJ Africa/Djibouti DK Europe/Copenhagen DM America/Dominica DO America/Santo_Domingo DZ Africa/Algiers EC America/Guayaquil mainland EC Pacific/Galapagos Galapagos Islands EE Europe/Tallinn EG Africa/Cairo EH Africa/El_Aaiun ER Africa/Asmara ES Europe/Madrid mainland ES Africa/Ceuta Ceuta & Melilla ES Atlantic/Canary Canary Islands ET Africa/Addis_Ababa FI Europe/Helsinki FJ Pacific/Fiji 60 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

187 Code Time zone Comments FK Atlantic/Stanley FM Pacific/Truk Truk (Chuuk) and Yap FM Pacific/Ponape Ponape (Pohnpei) FM Pacific/Kosrae Kosrae FO Atlantic/Faroe FR Europe/Paris GA Africa/Libreville GB Europe/London GD America/Grenada GE Asia/Tbilisi GF America/Cayenne GG Europe/Guernsey GH Africa/Accra GI Europe/Gibraltar GL America/Godthab most locations GL America/Danmarkshavn east coast, north of Scoresbysund GL America/Scoresbysund Scoresbysund / Ittoqqortoormiit GL America/Thule Thule / Pituffik GM Africa/Banjul GN Africa/Conakry GP America/Guadeloupe GQ Africa/Malabo GR Europe/Athens GS Atlantic/South_Georgia GT America/Guatemala GU Pacific/Guam GW Africa/Bissau GY America/Guyana HK Asia/Hong_Kong HN America/Tegucigalpa HR Europe/Zagreb HT America/Port-au-Prince HU Europe/Budapest ID Asia/Jakarta Java & Sumatra ID Asia/Pontianak west & central Borneo ID Asia/Makassar east & south Borneo, Celebes, Bali, Nusa Tengarra, west Timor ID Asia/Jayapura Irian Jaya & the Moluccas IE Europe/Dublin IL Asia/Jerusalem IM Europe/Isle_of_Man Appendix D. Worldwide time zone codes 6

188 Code Time zone Comments IN Asia/Calcutta IO Indian/Chagos IQ Asia/Baghdad IR Asia/Tehran IS Atlantic/Reykjavik IT Europe/Rome JE Europe/Jersey JM America/Jamaica JO Asia/Amman JP Asia/Tokyo KE Africa/Nairobi KG Asia/Bishkek KH Asia/Phnom_Penh KI Pacific/Tarawa Gilbert Islands KI Pacific/Enderbury Phoenix Islands KI Pacific/Kiritimati Line Islands KM Indian/Comoro KN America/St_Kitts KP Asia/Pyongyang KR Asia/Seoul KW Asia/Kuwait KY America/Cayman KZ Asia/Almaty most locations KZ Asia/Qyzylorda Qyzylorda (Kyzylorda, Kzyl-Orda) KZ Asia/Aqtobe Aqtobe (Aktobe) KZ Asia/Aqtau Atyrau (Atirau, Gur'yev), Mangghystau (Mankistau) KZ Asia/Oral West Kazakhstan LA Asia/Vientiane LB Asia/Beirut LC America/St_Lucia LI Europe/Vaduz LK Asia/Colombo LR Africa/Monrovia LS Africa/Maseru LT Europe/Vilnius LU Europe/Luxembourg LV Europe/Riga LY Africa/Tripoli MA Africa/Casablanca MC Europe/Monaco MD Europe/Chisinau 6 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

189 Code Time zone Comments ME Europe/Podgorica MF America/Marigot MG Indian/Antananarivo MH Pacific/Majuro most locations MH Pacific/Kwajalein Kwajalein MK Europe/Skopje ML Africa/Bamako MM Asia/Rangoon MN Asia/Ulaanbaatar most locations MN Asia/Hovd Bayan-Olgiy, Govi-Altai, Hovd, Uvs, Zavkhan MN Asia/Choibalsan Dornod, Sukhbaatar MO Asia/Macau MP Pacific/Saipan MQ America/Martinique MR Africa/Nouakchott MS America/Montserrat MT Europe/Malta MU Indian/Mauritius MV Indian/Maldives MW Africa/Blantyre MX America/Mexico_City Central Time - most locations MX America/Cancun Central Time - Quintana Roo MX America/Merida Central Time - Campeche, Yucatan MX America/Monterrey Central Time - Coahuila, Durango, Nuevo Leon, Tamaulipas MX America/Mazatlan Mountain Time - S Baja, Nayarit, Sinaloa MX America/Chihuahua Mountain Time - Chihuahua MX America/Hermosillo Mountain Standard Time - Sonora MX America/Tijuana Pacific Time MY Asia/Kuala_Lumpur peninsular Malaysia MY Asia/Kuching Sabah & Sarawak MZ Africa/Maputo NA Africa/Windhoek NC Pacific/Noumea NE Africa/Niamey NF Pacific/Norfolk NG Africa/Lagos NI America/Managua NL Europe/Amsterdam NO Europe/Oslo NP Asia/Katmandu Appendix D. Worldwide time zone codes 63

190 Code Time zone Comments NR Pacific/Nauru NU Pacific/Niue NZ Pacific/Auckland most locations NZ Pacific/Chatham Chatham Islands OM Asia/Muscat PA America/Panama PE America/Lima PF Pacific/Tahiti Society Islands PF Pacific/Marquesas Marquesas Islands PF Pacific/Gambier Gambier Islands PG Pacific/Port_Moresby PH Asia/Manila PK Asia/Karachi PL Europe/Warsaw PM America/Miquelon PN Pacific/Pitcairn PR America/Puerto_Rico PS Asia/Gaza PT Europe/Lisbon mainland PT Atlantic/Madeira Madeira Islands PT Atlantic/Azores Azores PW Pacific/Palau PY America/Asuncion QA Asia/Qatar RE Indian/Reunion RO Europe/Bucharest RS Europe/Belgrade RU Europe/Kaliningrad Moscow-0 - Kaliningrad RU Europe/Moscow Moscow+00 - west Russia RU Europe/Volgograd Moscow+00 - Caspian Sea RU Europe/Samara Moscow+0 - Samara, Udmurtia RU Asia/Yekaterinburg Moscow+0 - Urals RU Asia/Omsk Moscow+03 - west Siberia RU Asia/Novosibirsk Moscow+03 - Novosibirsk RU Asia/Krasnoyarsk Moscow+04 - Yenisei River RU Asia/Irkutsk Moscow+05 - Lake Baikal RU Asia/Yakutsk Moscow+06 - Lena River RU Asia/Vladivostok Moscow+07 - Amur River RU Asia/Sakhalin Moscow+07 - Sakhalin Island RU Asia/Magadan Moscow+08 - Magadan RU Asia/Kamchatka Moscow+09 - Kamchatka 64 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

191 Code Time zone Comments RU Asia/Anadyr Moscow+0 - Bering Sea RW Africa/Kigali SA Asia/Riyadh SB Pacific/Guadalcanal SC Indian/Mahe SD Africa/Khartoum SE Europe/Stockholm SG Asia/Singapore SH Atlantic/St_Helena SI Europe/Ljubljana SJ Arctic/Longyearbyen SK Europe/Bratislava SL Africa/Freetown SM Europe/San_Marino SN Africa/Dakar SO Africa/Mogadishu SR America/Paramaribo ST Africa/Sao_Tome SV America/El_Salvador SY Asia/Damascus SZ Africa/Mbabane TC America/Grand_Turk TD Africa/Ndjamena TF Indian/Kerguelen TG Africa/Lome TH Asia/Bangkok TJ Asia/Dushanbe TK Pacific/Fakaofo TL Asia/Dili TM Asia/Ashgabat TN Africa/Tunis TO Pacific/Tongatapu TR Europe/Istanbul TT America/Port_of_Spain TV Pacific/Funafuti TW Asia/Taipei TZ Africa/Dar_es_Salaam UA Europe/Kiev most locations UA Europe/Uzhgorod Ruthenia UA Europe/Zaporozhye Zaporozh'ye, E Lugansk / Zaporizhia, E Luhansk UA Europe/Simferopol central Crimea Appendix D. Worldwide time zone codes 65

192 Code Time zone Comments UG Africa/Kampala UM Pacific/Johnston Johnston Atoll UM Pacific/Midway Midway Islands UM Pacific/Wake Wake Island US America/New_York Eastern Time US America/Detroit Eastern Time - Michigan - most locations US America/Kentucky/Louisville Eastern Time - Kentucky - Louisville area US America/Kentucky/Monticello Eastern Time - Kentucky - Wayne County US America/Indiana/Indianapolis Eastern Time - Indiana - most locations US America/Indiana/Vincennes Eastern Time - Indiana - Daviess, Dubois, Knox & Martin Counties US America/Indiana/Knox Eastern Time - Indiana - Starke County US America/Indiana/Winamac Eastern Time - Indiana - Pulaski County US America/Indiana/Marengo Eastern Time - Indiana - Crawford County US America/Indiana/Vevay Eastern Time - Indiana - Switzerland County US America/Chicago Central Time US America/Indiana/Tell_City Central Time - Indiana - Perry County US America/Indiana/Petersburg Central Time - Indiana - Pike County US America/Menominee Central Time - Michigan - Dickinson, Gogebic, Iron & Menominee Counties US America/North_Dakota/Center Central Time - North Dakota - Oliver County US America/North_Dakota/New_Salem Central Time - North Dakota - Morton County (except Mandan area) US America/Denver Mountain Time US America/Boise Mountain Time - south Idaho & east Oregon US America/Shiprock Mountain Time - Navajo US America/Phoenix Mountain Standard Time - Arizona US America/Los_Angeles Pacific Time US America/Anchorage Alaska Time US America/Juneau Alaska Time - Alaska panhandle US America/Yakutat Alaska Time - Alaska panhandle neck US America/Nome Alaska Time - west Alaska US America/Adak Aleutian Islands US Pacific/Honolulu Hawaii UY America/Montevideo UZ Asia/Samarkand west Uzbekistan UZ Asia/Tashkent east Uzbekistan VA Europe/Vatican VC America/St_Vincent VE America/Caracas VG America/Tortola VI America/St_Thomas 66 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

193 Code Time zone Comments VN Asia/Saigon VU Pacific/Efate WF Pacific/Wallis WS Pacific/Apia YE Asia/Aden YT Indian/Mayotte ZA Africa/Johannesburg ZM Africa/Lusaka ZW Africa/Harare Appendix D. Worldwide time zone codes 67

194 68 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

195 Accessibility for publications and ProtecTIER Manager The publications for this product are in Adobe Portable Document Format (PDF) and should be compliant with accessibility standards. Use these procedures to enable screen-reader compatibility, change the Windows contrast setting, and customize the color palette used in ProtecTIER Manager. About this task If you experience difficulties when you use the PDF files and want to request a Web-based format for a publication, send your request to the following address: International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson, Arizona U.S.A In the request, be sure to include the publication number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. About the Windows-based accessibility features About this task The accessibility features in ProtecTIER Manager help persons with limited vision use the ProtecTIER Manager installation wizard and software. After preparing the ProtecTIER Manager workstation for accessibility, you can use Windows-based screen-reader software and a digital voice synthesizer to hear what is displayed on the screen. The installation, configuration, and instructional screens in the Windows versions of the ProtecTIER Manager installation wizard and the ProtecTIER Manager software have been tested with JAWS. However, the associated diagrams and graphs in ProtecTIER Manager and ProtecTIER Replication Manager, do not currently support keyboard navigation or screen-reader use. You can obtain full system statistics (typically provided in the diagrams and graphs) by going to the ProtecTIER Manager toolbar and clicking: Reports > Create long term statistics report, and downloading the results. To enable screen-reader compatibility, you must prepare the ProtecTIER Manager workstation by completing these tasks. Instructions are provided in the topics that follow: Before you install ProtecTIER Manager: v Download and install the Java Runtime Environment (JRE). v Download and install the Java Access Bridge (JAB). After you install ProtecTIER Manager: Copyright IBM Corp. 0 69

196 About the Java-based tools v v v Change the ProtecTIER Manager preferences to enable support of the Windows system settings (required) Select a high-contrast color scheme in Windows (optional) Customize the color palette used in the ProtecTIER Manager display (optional) About this task Complete the following the procedures to download and install the Java-based tools that are required to enable full screen-reader compatibility on the ProtecTIER Manager workstation. Install the Java Runtime Environment (JRE) first, and then install the Java Access Bridge (JAB). Both of these tools must be installed before you install the ProtecTIER Manager software. For simplicity, download the Java-based tools by using the ProtecTIER Manager workstation on which you are installing the JRE and JAB. If this is not possible, try to use another computer that is running Windows. Installing the Java Runtime Environment About this task The JRE includes the Java Virtual Machine (JVM). These tools are necessary for your computer to run Java-based applications. Procedure. Go to The Java website opens. The java.com website auto-detects the operating system and Internet browser of the computer you use when you access the site.. Click Free Java Download, and proceed as appropriate: v If the Download Java for Windows page opens, go on to step 3 v If the Download Java for... page title contains the name of an operating system other than Windows, do the following: a. Click the See all downloads here link. The list of available downloads, categorized by operating system, displays. b. In the Windows section, click Windows 7/XP/Vista/000/003/008 Online. 3. Review the information provided, and then click Agree and Start Free Download. The download dialog box opens. 4. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 5. After the download is complete, find the installer file on the hard disk drive and write down the full path to the location of the file. For example: C:\Program Files\Java\jre6\bin\java.exe. This path is needed during ProtecTIER Manager installation. 6. Proceed as appropriate: 70 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

197 v If you downloaded the installer on the ProtecTIER Manager workstation on which you are installing the JRE, go on to step 7. v If you downloaded the installer on a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other form of removable media. b. Copy the installer file from the removable media to the hard disk drive of the ProtecTIER Manager workstation. c. Go on to step Double-click the installer file to start the Java installation wizard. The Java Setup Welcome window opens. 8. Click Install and follow the on-screen instructions to complete the installation process. 9. When you have successfully installed the JRE, go on to Installing the Java Access Bridge. Installing the Java Access Bridge About this task The Java Access Bridge (JAB) makes it possible for you to use Java-based screen readers with the ProtecTIER Manager installation wizard and software. Procedure. Go to: The Java SE Desktop Accessibility page of the Oracle website opens.. Read the information provided, then click Access Bridge. 3. Scroll down to the Java Access Bridge for Microsoft Windows Operating System x.x.x (where x.x.x is the most recent version listed) section. Click the Download Java Access Bridge x.x.x link. The Software License Agreement page opens. 4. Read the license agreement, and then select the I agree to the Software License Agreement check box. The Download Java Access Bridge for Windows Operating System x.x.x page opens. 5. In the Required Files list, click the link to download the Access Bridge x.x.x, accessbridge-x.x.x.exe file. The download dialog box opens. 6. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 7. When the download is complete, locate the installer file on the hard disk drive and proceed as appropriate: v If you downloaded the installer by using the ProtecTIER Manager workstation on which you are installing the JAB, go on to step 8 on page 7. v If you downloaded the installer by using a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other removable media device. b. Copy the installer file from the removable media device to the hard disk drive of the ProtecTIER Manager workstation. Accessibility for publications and ProtecTIER Manager 7

198 c. Go on to step On the ProtecTIER Manager workstation, double-click the accessbridge-x.x.x.exe installer file. A security warning dialog box displays. 9. Click Run. The Java Access Bridge InstallShield Wizard opens. 0. Read the welcome information, then click Next and follow the on-screen instructions to complete the installation.. When the installation is complete, restart the workstation as directed. You now have the necessary Java tools for compatibility between the ProtecTIER Manager installation wizard and screen reader software.. Follow the instructions in Using a screen reader to install ProtecTIER Manager to start the ProtecTIER Manager installation wizard by using a screen reader. Using a screen reader to install ProtecTIER Manager About this task Install ProtecTIER Manager according to the following command line-based instructions. When entering the commands, type them exactly as shown, including any spaces or quotation marks. Any deviation in the procedure can cause the installation to start in the non-accessible mode, or fail completely. Procedure. If your workstation is configured to automatically open DVDs, temporarily disable the Windows AutoPlay feature for the CD/DVD device. Use the Windows Help or other Windows documentation for instructions, and then go on to step.. Insert the IBM System Storage ProtecTIER Manager V3..8 DVD into the CD/DVD drive of the ProtecTIER Manager workstation. 3. Access the command prompt on the ProtecTIER Manager workstation: a. Click Start > Run... The Run dialog box opens. 4. In the Open field, type: cmd and click Ok. The command window opens. 5. Browse to the ProtecTIER Manager installation directory on the DVD. To do so: a. At the command prompt, type: D: (where D: is the letter assigned to the CD/DVD drive of the workstation) and press <enter>. b. At the command prompt, list the contents of the DVD. Type: dir and press <enter>. c. Locate the name of the ProtecTIER Manager directory on the DVD. For example: PT_Manager_V d. At the command prompt, change to the ProtecTIER Manager directory. Type: cd <directory name> and press <enter>. For example: cd PT_Manager_V <enter>. e. At the command prompt, change to the Windows directory. Type: cd windows and press <enter>. 7 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

199 f. At the command prompt, type: Install.exe LAX_VM "C:\Program Files\ Java60\jre\bin\java.exe" and press <enter>, where the path contained within the quotation marks is the same as the path that you noted in step 5 on page 70. The screen-reader-enabled ProtecTIER Manager installation wizard starts. g. Follow the spoken prompts to compete the installation. 6. When the installation completes, proceed as appropriate: v If you do not want to enable the Windows High Contrast option or customize the color palette, resume your regular use of ProtecTIER Manager. v To change the contrast mode for ProtecTIER Manager, go to Enabling the Windows High Contrast option. To customize the color palette, go to Customizing the color palette on page 78. Enabling the Windows High Contrast option About this task To make it possible for ProtecTIER Manager display in high contrast, you must first enable the Use High Contrast option in Windows. Procedure. On the ProtecTIER Manager workstation, go to Windows > Control Panel > Accessibility Options. The Accessibility Options dialog box opens.. Select the Display tab. 3. In the High Contrast area of the Display tab, select the Use High Contrast check box, as shown in Figure 6 on page 74: Accessibility for publications and ProtecTIER Manager 73

200 ts Figure 6. Display tab 4. Click Settings. The Settings for High Contrast dialog box displays, as shown in Figure 63 on page 75: 74 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

201 ts Figure 63. Settings for High Contrast By default, the High Contrast Black (large) scheme is selected. 5. Do one of the following: v v To use the default, High Contrast Black (large), scheme: a. Click Ok to close the Settings for High Contrast dialog box. b. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. c. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. To use a different high contrast scheme: a. Click the arrow to show the list of available color schemes. b. Select the high contrast scheme that you want to use. c. Click Ok to close the Settings for High Contrast dialog box. d. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. e. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. Using the Windows high contrast scheme with ProtecTIER Manager About this task Now that you have changed the contrast scheme in Windows, you must enable the Support system settings option in ProtecTIER Manager. Procedure. Launch ProtecTIER Manager: Accessibility for publications and ProtecTIER Manager 75

202 a. Click: Start > All Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. The ProtecTIER Manager window opens, as shown in: Figure 64. ts Figure 64. ProtecTIER Manager window. On the toolbar, click: Tools > Preferences. The Preferences dialog box opens with the Appearance tab selected, as shown in Figure 65 on page 77: 76 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

203 ts Figure 65. Preferences dialog box 3. On the Appearance tab, select the Support system settings check box. You are returned to the ProtecTIER Manager window. 4. Exit and restart ProtecTIER Manager so the contrast settings take effect: a. On the ProtecTIER Manager toolbar, click: File > Exit. The ProtecTIER Manager window closes. b. Click: Start > All Programs > IBM > ProtecTIER Manager > IBM ProtecTIER Manager. When the ProtecTIER Manager window opens, the display reflects the contrast change, as shown in: Figure 66. ts Figure 66. Normal contrast versus high contrast 5. Proceed as appropriate: v If you want to change one or more of the colors used in the ProtecTIER Manager display, continue to Customizing the color palette on page 78. v If you do not want to customize the color palette, resume your regular use of ProtecTIER Manager. Accessibility for publications and ProtecTIER Manager 77

204 Customizing the color palette About this task Use this procedure to customize the color palette for ProtecTIER Manager to improve visibility in the display, or to suit your personal preferences. Procedure. If necessary, start ProtecTIER Manager as described in step on page 75.. Open the Preferences dialog box, as described in on page Scroll down (if necessary) to see the entire Color selection list, and then select the color you want to change. The Color selection dialog box opens, with the Swatches tab selected, as shown in Figure 67: ts76088 Figure 67. Color selection, Swatches tab The color that is currently defined for your selection is shown in the Preview pane. 4. Select a new color from the color palette. You can also specify a new color by using the Hue/Saturation/Brightness (HSB) or Red/Green/Blue (RGB) color models. To do so, click the tab for the model you want to use and enter the required values. 5. When you have finished selecting or specifying the new color, click Ok. You are returned to the Appearance tab. 6. To change another color, repeat steps 3 through IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

205 7. When you are finished making changes in the Appearance tab, click Ok. You are returned to the ProtecTIER Manager window. 8. Exit and restart ProtecTIER Manager (as described in step 4 on page 77) so the color palette changes take effect. After you log in to ProtecTIER Manager and add a node, the display reflects your custom color selections. An example of the default color versus a custom color for Allocable resources, is shown in: Figure 68 ts76088 Figure 68. Default color versus custom color 9. Proceed as appropriate. Return to the task from which you were sent to these instructions or resume your regular use of ProtecTIER Manager. Accessibility for publications and ProtecTIER Manager 79

206 80 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

207 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATIONS "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been Copyright IBM Corp. 0 8

208 estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: v AIX v DS4000 v Enterprise Storage Server v ESCON v FICON v i5/os v iseries v IBM v ProtecTIER v pseries v S/390 v ServeRAID v System x v System Storage v TotalStorage v Wake on LAN v z/os v zseries IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ((R) or (TM)), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or 8 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

209 Electronic emission notices common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. This section contains the electronic emission notices or statements for the United States and other countries. Federal Communications Commission statement This explains the Federal Communications Commission's (FCC) statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 5 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. Notices 83

210 This device complies with Part 5 of the FCC Rules. Operation is subject to the following two conditions: () this device might not cause harmful interference, and () this device must accept any interference received, including interference that might cause undesired operation. Industry Canada compliance statement This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada. European Union Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of European Union (EU) Council Directive 004/08/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-ibm option cards. Attention: This is an EN 550 Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Responsible Manufacturer: International Business Machines Corp. New Orchard Road Armonk, New York European community contact: IBM Deutschland GmbH IBM Technical Regulations, Department M456 IBM-Allee, 739 Ehningen, Germany Australia and New Zealand Class A Statement Attention: This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Germany Electromagnetic compatibility directive Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 004/08/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 550 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der 84 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

211 IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt/eingebaut werden. EN 550 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Mabnahmen zu ergreifen und dafür aufzukommen." Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)." Dies ist die Umsetzung der EU-Richtlinie 004/08/EG in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 004/08/EG) für Geräte der Klasse A Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk,New York 0504 Tel: Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee, 739 Ehningen, Germany Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 5504 und EN 550 Klasse A. People's Republic of China Class A Electronic Emission statement Notices 85

212 Taiwan Class A compliance statement Taiwan contact information This topic contains the product service contact information for Taiwan. IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: fc00790 Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 0 A per phase) jjieta 86 IBM System Storage TS7650 ProtecTIER Deduplication Appliance: Installation Roadmap Guide

213 Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement rusemi Notices 87