Details withheld at reviewer request. Process Design and Automation (Pty)Ltd Phone: +27 (0)

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1 Adroit Technologies End-user details Name: Details withheld at reviewer request SI details Name: Kobus Sutherland Designation: Director Company: Process Design and Automation (Pty)Ltd Phone: +27 (0) Product details Product name and version: Adroit Scada Vendor: Adroit Phone: +27 (0) URL: Application details Location: Franklin Electric SA, Edenvale, South Africa Industry: Manufacturing testing Date project started: Date project completed: Application: Testing system for water pumps Server OS: Windows 7 Client OS: Windows 7 Application statistics Tag count: 75 PLC tags and 250 local tags Updates per day: We log 300 records of pump data a day to an MSQL database Disk space for one day s updates: 96Kb Physical I/O count: DI 48, AI 12, AO 4 Front ends: FX3U-32MR/ES, FX2N-4DA, FX2N-16EX-ES/UL, FX2N-8AD, FX3U-4AD, FX3U-ENET-ADP, AB VSD Licences: 1 * 75 Tag Adroit 8 Smart UI Scada configuration man-hours: 160

2 Figure 1: System architecture End user responses General Q: Briefly describe the application including information on any pre-existing control system. Application to test water pumps against known criteria and record test results. Q: What was the primary motivation for the project? The previous testing method was time-consuming and could not meet the required test throughput of one pump every 30 minutes. Q: What were the main goals established for the project? To achieve a particular throughput of pump tests per day. To log test information in a database. To easily print pump performance reports. Q: In the procurement decision making process what were the primary considerations that influenced the product selection? Price and supplier capability.

3 Q: What Project Management principles and/or methodologies did you employ as end-user to mitigate risk, ensuring the project came out on time and within budget? Followed DSDM Consortium principles for Agile Project Management. Licensing, maintenance & support Q: What upgrade agreements are in place for this application? None. Q: How is after-sales support handled on this application? On an ad-hoc basis. Q: Do you have a documented process in place to manage, test and install OS and scada system software patches? Architecture, integration, reporting and archiving Q: Is the scada system integrated onto an intranet or the Internet? Yes, for remote monitoring over plant network. Q: Does the system include or interface with an expert system? Q: Does the system include any form of augmented cognition (AC) or augmented reality (AR)? Q: Is the system integrated with an MES / ERP or other management reporting or control system? Q: Has any GIS (Geographic Information Systems) functionality been configured in the application? Q: Has any asset management functionality been configured in the application (for software assets, control system assets or for plant assets)?

4 Q: Do you run the scada in conjunction with any other third-party application software? Q: Does the application include data archiving / historian capabilities with an historical data reporting system? Q: Have any production benchmarking tools been configured as part of the scada system? Not in the traditional sense. However, the benchmark curve for each pump model is on the system and is used to evaluate the pump under test to pass or fail the pump. Mobile device support Q: Are you currently using tablets, mobile phones or other smart mobile devices to interact with the scada system? Q: Do you allow users to interface with the scada system via their own personal smart devices? (BYOD) End-user conclusion Q: What was the predominant feature (or features) that made you decide to purchase this scada product over all others for this application? Ease of use and price. Q: What was the most significant change that you implemented in scada engineering practice / technology in this project? Invalid response. Q: What single operational feature most impresses you about the product now that it is in operation? No response. Q: What impresses you most about the architecture? No response.

5 SI Responses Project details Q: What tools were used to minimise the man-hours taken? Adroit wizards and templates functionality of Smart UI. Q: Do the operator interfaces on this project use multi-touch gestures? Q: What human factors were taken into consideration as principles or development standards in the HMI design process? To minimise the need for the operator to enter data via the keyboard. Most data is scanned or selected from drop down boxes. Q: For the graphics development process did you use standard library images, or did you have to draw images from scratch? Standard library images. Q: How would you describe the library of graphic images? Comprehensive and new. Q: Did you use any special images? Q: Did you use any video or multimedia technology in the application? Q: What alarm management standards or best practices were adopted in configuring the scada system alarms? Invalid response. Q: What structured processes were followed to determine expected performance under full load, and during abnormal failure conditions? Invalid response.

6 Q: What are the key physical communication layers and communication protocols employed in the system? Ethernet and RS232. Q: What is the network speed and communications medium of the slowest link in this project s scada network? Invalid response. Q: What is the network speed and communications medium of the fastest link in this project s scada network? Invalid response. Q: What levels of redundancy are incorporated in this scada application? None. Q: What specific custom code or scada scripts were written for this project? We used scripting to change the raw and engineering limits of the analog signals depending on which instruments are used and to log data to a CSV file. Project management Q: What Project Management principles and/or methodologies did you as SI employ to mitigate risk and to ensure the project came out on time and within budget? Followed DSDM Consortium principles for Agile Project Management. Scope creep reduced through formalised change control. Security and data protection Q: How have authentication, authorisation and role management been configured? Using the services offered by the OS. Q: Does the design make provision for a DMZ and firewall segregation of process (scada) network and business networks? Yes. Q: What intrusion detection has been incorporated on the plant network(s) on which this scada system exists? None.

7 Q: Is the security model employed based on a standard? Q: In what ways is this project s hardware architecture optimised for patch management and antivirus management? It is not. Q: What configuration back-up and data archive backup methodologies have been adopted? Information unavailable. Managed by end-user. Q: Did you use any integrated or third party configuration control system for the scada configuration during the engineering of this application? SI conclusion Q: What impresses you most about the architecture? Open standards, wide range of drivers and the ability to upgrade. Q: What impresses you the most about the engineering / configuration aspects of the product now that it is in operation? The new designer environment is powerful and simple to use through the functionality of the new step-by-step wizard configuration. Q: How would you rate the ease of use of the historical reporting system? Very easy.

8 Vendor responses Product Product version / Module versions Current version Subject project - used Adroit Version 8.2 Adroit Version 8.1 Q: Vendor comments on product / modules? Adroit 8 Smart SCADA enables users to create impressive solutions using very simple configuration tools. Operating systems / VMware Product response - Operating systems client side run-time? Operating systems client side configuration? Operating systems server side? Subject project - used supported Windows 2008 Server Windows 7 Windows 2012 Server Windows 8 Windows 7 Windows 7 or 8 Windows 7 Windows 2008 Server Windows 2012 Server Windows 8 Windows 7 Windows 7 Browser based? Some modules No Mitsubishi PLCs Mitsubishi FX3U Siemens PLCs Front end device Allen Bradley PLCs communications protocols Modbus OPC Does the scada system rely on Java plug-ins to exploit the full functionality of its core and additional modules? No No Q: Vendor comments on operating systems None.

9 Licensing, maintenance & support model Q: What sort of licensing agreement options are offered? Adroit SCADA is licensed against the number of scan points (I/O) to the PLC and remote clients. Additional value-add tools can be bought like Alarm Management and Overall Equipment Efficiency (OEE). Q: Are licences sold outright or subject to periodic (e.g. annual) renewal? The Adroit licence is a once-off purchase for a particular main version. Q: What upgrade agreements are offered? Minor upgrades (version 8.1 to 8.2) and patches are offered free of charge. Q: What after-sales offerings iro support and maintenance are available, and which technologies are used to deliver them? Telephonic and support is offered for free. Training and in-office support is available to clients. Q: Do you have a documented process in place to manage and test OS patches and to release scada system software patches? When a new OS patch is released, a product surface test is conducted for the installation and operation the Adroit SCADA. If problems are identified, these will be fixed and Adroit will release a new update which is compatible with the latest OS update. Technology incorporated Product response Subject project Product uses Web Services? All No Cloud computing supported? No No Virtualisation models VMWare No supported? Virtual PC Multi-touch gestures supported by OS + scada hardware + scada software? Yes No Q: What changes have been introduced into the product in the last 12 months? Support for web deployment.

10 Integration and reporting Q: What generic and/or product specific interfaces does the product have iro well-known MES packages? SAP (SAP Netweaver certification) and SYSPRO. Data is logged from the scada directly into a database from which the MES package fetches the data. Q: What native historical data reporting options are available? Adroit SCADA Intelligence on top of Microsoft SQL and Adroit native logging mechanism. PLC configuration and programming Q: What capabilities does the scada offer in terms of generation and/or management of PLC configuration files or PLC application code? None. Security and data protection Q: If the scada system generates application files that are transferred to the PLC, how are PLC virus attacks prevented in this process? N/A. Q: What authentication, authorisation & role management models are available for the runtime environment? Adroit can utilise its own authentication model or use Microsoft OS functionality. Unique selling proposition (USP) Q: List the top five feature/benefit pairs that contribute to this product s USP. Feature One-Click wizard updates Simplified bulk configuration Navigation templates Windows 8 compatibility Process performance agents (OEE/KPI) Benefit Time saving Higher engineering productivity Ease of configuration and operation Support for latest MS operating systems Real-time process performance measurement