VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR. Dell EMC VMAX. User Guide

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1 VMWARE VREALIZE OPERATIONS MANAGEMENT PACK FOR Dell EMC VMAX User Guide

2 TABLE OF CONTENTS 1. Purpose Introduction to the Management Pack How the Management Pack Collects Data Data the Management Pack Collects External Inventory Tree (Traversal Spec) Dashboards EMC VMAX Overview EMC VMAX Health Investigation EMC VMAX IOPS EMC Detail EMC VMAX Masking View Detail EMC VMAX SLO Overview EMC Overview EMC VMAX Hosted VMs EMC VMAX 2 FAST VP Policy Views Reports Tags Alerts Analysis Badges Troubleshooting the Management Pack Troubleshooting an Adapter Instance Testing Connection Failures Viewing System Log Files Appendix I: Metrics Appendix II: Alerts Appendix III: Capacity Definitions Appendix IV: Revision Notes...52 NOTE: This document supports the version of each product listed, as well as all subsequent versions, until a new edition replaces it. You can find the most up-to-date technical documentation on the Blue Medora support site at: The Blue Medora website also provides the latest product updates. If you have comments about this documentation, submit your feedback to: support@bluemedora.com. 2 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

3 1. Purpose The Blue Medora VMware vrealize Operations (vrops) Management Pack for Dell EMC VMAX User Guide describes the primary features of the Management Pack for Dell EMC VMAX, including dashboards, views, reports, alerts, and metrics that allow users to optimize the monitoring and management of VMAX storage system from within vrealize Operations. 2. Introduction to the Management Pack The Management Pack for Dell EMC VMAX is an embedded adapter for vrealize Operations (vrops) that monitors VMAX storage systems remotely. It connects to each supported storage device to retrieve data regarding. This section includes the following topics: How the Management Pack Collects Data Data the Management Pack Collects External Inventory Tree (Traversal Spec) 2.1 How the Management Pack Collects Data During each data collection cycle, the Management Pack opens a Unisphere REST API connection to the configured storage array and queries it to retrieve metrics regarding VMAX. The collection interval for the adapter instance resource determines how often the Management Pack collects data. The default collection interval is five minutes. The Management Pack supports Autodiscovery of. When you enable Autodiscovery for an adapter instance, the Management Pack creates in vrealize Operations and collects data after the main collection query runs. If a new resource belongs to a resource kind that does not exist in vrops, the Management Pack creates the resource kind. 2.2 Data the Management Pack Collects The Management Pack can collect performance data, relationships (associations), and events for the following Dell EMC VMAX : Port 4. VMAX Disk 5. VMAX FAST VP Policy [VMAX2] Port 8. VMAX Host 9. VMAX Masking View 10. VMAX Port 11. VMAX Service Level Objective (SLO) [VMAX3] [VMAX3] 14. VMAX Thin Pool [VMAX2] 15. [VMAX2] 16. VMAX Volume 3 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

4 2.3 External In addition to internal relationships, the Management Pack also includes the following external relationships: VMAX Volume -> VMware Datastore 2.4 Inventory Tree (Traversal Spec) The Inventory Tree (Traversal Spec) feature within vrops allows you to easily navigate your environment. The hierarchical structure implicitly shows relationships among resource kinds and enables quick drill-downs to root-cause issues. Figure 1: Example Traversal Spec 4 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

5 3. Dashboards Dashboards are the primary user interface that allow users to monitor Dell EMC VMAX from within vrealize Operations. The following dashboards are available in the Management Pack: EMC VMAX Overview EMC VMAX Health Investigation EMC VMAX IOPS EMC Detail EMC VMAX Masking View Detail EMC VMAX SLO Overview EMC Overview EMC VMAX Hosted VMs EMC VMAX 2 FAST VP Policy 3.1 EMC VMAX Overview The EMC VMAX Overview dashboard provides at-a-glance heatmaps depicting the overall health of your VMAX. Figure 2: EMC VMAX Overview Dashboard 5 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

6 3.2 EMC VMAX Health Investigation The EMC VMAX Health Investigation dashboard allows you to select a VMAX resource from the Environment Overview widget to view its alerts, scoreboard, and selected metrics charts. Figure 3: EMC VMAX Health Investigation Dashboard 6 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

7 3.3 EMC VMAX IOPS The EMC VMAX IOPS dashboard allows you to select a volume from the heatmap to view its related datastore and virtual machine as well as KPIs for each resource. Figure 4: EMC VMAX IOPS Dashboard 7 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

8 3.4 EMC Detail The EMC Detail dashboard allows you to select an array, front end director, front end port, and volume to view detailed metrics for each resource. Figure 5: EMC Detail Dashboard 8 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

9 3.5 EMC VMAX Masking View Detail The EMC VMAX Masking View Detail dashboard allows you to select a masking view, port group, volume, and storage group to view relationships and detailed metrics for each resource. Figure 6: EMC VMAX Masking View Detail Dashboard 9 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

10 3.6 EMC VMAX SLO Overview The EMC VMAX SLO Overview dashboard allows you to select a service level objective (SLO) to view its properties as well as an associated storage group, array, and volume to view KPI details for each resource. Figure 7: EMC VMAX SLO Overview Dashboard 10 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

11 3.7 EMC Overview The EMC Overview dashboard allows you to select a storage group to view its alerts, properties, metrics, and relationships. Figure 8: EMC Overview Dashboard 11 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

12 3.8 EMC VMAX Hosted VMs The EMC VMAX Hosted VMs dashboard allows you to select a virtual machine and related datastore and volume to view KPIs for each resource as well as related alerts. Figure 9: EMC VMAX Hosted VMs Dashboard 12 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

13 3.9 EMC VMAX 2 FAST VP Policy The EMC VMAX 2 FAST VP Policy dashboard allows you to select a FAST VP Policy and related tier, thin pool, volume, and datastore to view details for each resource. Figure 10: EMC VMAX 2 FAST VP Policy Dashboard 13 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

14 4. Views The Management Pack for Dell EMC VMAX creates views that allow the user to view statistics of metrics for various Dell EMC VMAX. The views help give a broad picture of the entire system, as opposed to a more in depth view. The views available in the Management Pack are: EMC VMAX 2 FAST VP Policy Tier Capacities EMC VMAX 2 Thin Pool, Latency, and IOPS EMC VMAX 2 Tier, Latency, and IOPS EMC VMAX Active Alerts EMC Capacities EMC KPIs EMC Properties EMC Capacities EMC KPIs EMC Properties EMC and IOPS EMC Port Capacities EMC Port KPIs EMC Port Properties EMC VMAX Disk Capacities EMC VMAX Disk KPIs EMC VMAX FAST VP Policy Properties EMC Capacities EMC KPIs EMC Properties EMC, Latency, and IOPS EMC Port Capacities EMC Port KPIs EMC Port Properties EMC VMAX Health EMC VMAX Host Properties EMC VMAX Masking View Properties EMC VMAX Port KPIs EMC VMAX Port Properties EMC VMAX SLO KPIs EMC VMAX SLO Properties EMC Capacities EMC KPIs EMC Properties EMC, Latency, and IOPS EMC Capacities EMC KPIs EMC Properties EMC, Latency, and IOPS EMC VMAX Thin Pool Capacities EMC VMAX Thin Pool KPIs EMC VMAX Thin Pool Properties EMC KPIs EMC Properties EMC VMAX Unisphere for VMAX Connection Properties EMC VMAX Volume Capacities EMC VMAX Volume KPIs EMC VMAX Volume Properties 14 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

15 To access the Management Pack views, go to Environment > All Objects > EMC VMAX Adapter and double-click on the desired Object (resource). Select the Details tab, then Views. The available views for that resource are listed and can be selected. Figure 11: Accessing Management Pack Views 15 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

16 5. Reports The Management Pack for Dell EMC VMAX contains seven out-of-the-box custom reports, as listed in the table below. Most reports contain one or more of the views listed in section 4. Views. These reports can be exported and easily shared with key stakeholders in either.pdf or.csv formats. Table 1: Management Pack Reports REPORT EMC VMAX 2 FAST VP Policy and Tiers EMC VMAX 2, Latency, and IOPS EMC VMAX Capacities EMC VMAX Health and Availability EMC VMAX KPIs EMC VMAX Properties EMC VMAX, Latency, and IOPS DESCRIPTION Shows relationships between FAST VP Policies and Tiers and the percentage of each Tier available to each Policy. Shows all throughput, latency, and IOPS for EMC VMAX 2. Shows capacity metrics for every EMC VMAX resource. Shows health and availability for every EMC VMAX resource. Shows KPIs for every EMC VMAX resource. Shows properties for every EMC VMAX resource. Shows all throughput, latency, and IOPS for EMC VMAX. To access the Management Pack reports, go to Environment > All Objects > EMC VMAX Adapter and double-click on the desired Object (resource). Select the Reports tab, then Report Templates. To run the selected report, click the Run Template icon ( your preferred format. ), then click Generated Reports, to select the report in Figure 12: Accessing Management Pack Reports 16 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

17 6. Tags To further customize how your Management Pack dashboards are displayed, the following tags (containers) are currently available for filtering: EMC s EMC VMAX Masking Views EMC VMAX Related Datastores EMC VMAX Related Hosts EMC VMAX Related VMs EMC VMAX to VMware To select a tag, perform the following steps: NOTE: Depending on the dashboard, the steps for selecting a tag may vary slightly. 1. Navigate to the dashboard you want to filter. 2. Select Edit ( ) on the dashboard widget you want to filter. 3. In the Edit window, under Filter, expand the EMC VMAX Tags or EMC VMAX Related Objects option. 4. Select the desired tag and click Save. 7. Alerts The Management Pack for Dell EMC VMAX pulls health status, notifications, and events from VMAX storage system and displays them in vrealize Operations as alerts. Refer to section 11. Appendix II: Alerts for the full list of alerts. Figure 13: Alert Example 17 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

18 8. Analysis Badges Using the predictive analytics capabilities of the vrops Analysis Badges through capacity definitions, the Management Pack for Dell EMC VMAX populates capacity and utilization breakdowns for several VMAX resource kinds. Refer to section 12. Appendix III: Capacity Definitions for the full list of resource kinds and capacity definitions. Figure 14: Capacity Badge Example 18 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

19 9. Troubleshooting the Management Pack Known troubleshooting information can help you diagnose and correct common problems with the Management Pack for Dell EMC VMAX. This section includes the following topics: Troubleshooting an Adapter Instance Testing Connection Failures Viewing System Log Files 9.1 Troubleshooting an Adapter Instance Perform these general troubleshooting steps to diagnose and correct problems with an adapter instance: Edit the adapter instance and click Test Connection to verify the connection to vrops. Refer to section 9.2 Testing Connection Failures. View the collection status and collection state for the adapter instance resource on the Inventory Explorer page in vrops. Check the adapter and collector logs for errors. Refer to section 9.3 Viewing System Log Files, for details. 9.2 Testing Connection Failures When clicking Test Connection in the Manage Solution window when adding an adapter instance, the following connection errors are possible Incorrect username or password Error: Username or password is incorrect. Action: Ensure the Unisphere for VMAX username and password are correct Trust Store path is invalid Error: Trust store [$optional_user_specified_path] is invalid: No trusted certificate found. Action: Ensure you have added the VMAX host server s SSL certificate to the vrops Truststore (refer to section 5.2 Adding an SSL Certificate to the vrops Truststore in the accompanying Installation & Configuration Guide) and have copied the correct path into the Trust Store configuration window Network is unreachable Error: Network is unreachable, or connection timed out. Ensure host and port are correct. Action: Ensure the hostname or IP address of your VMAX system is correct. Only IPv4 is supported Unable to find enable SSL protocol Error: Unable to successfully find an enabled SSL protocol to use. We attempted to use the following: [$list_of_ssl_protocols_we_attempted_to_use] Action: Determine the SSL protocol enabled on the specified host system, then enable that protocol on the vrops system from which the instance is run. 19 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

20 9.2.5 Checking credentials against a GET request to endpoint Error: Checking credentials against a GET request to endpoint [performance/array/keys] GET request to endpoint [performance/array/keys] unsuccessful GET request to endpoint [performance/array/keys] unsuccessful: $some_message Action: The endpoint returned an empty response. Verify that the Unisphere system is up and responding Checking credentials against a POST request to endpoint Error: Checking credentials against a POST request to endpoint [performance/array/metrics] POST request to endpoint [performance/array/metrics] unsuccessful POST request to endpoint [performance/array/metrics] unsuccessful: $some_message Action: The message could be any of the first four error messages. Refer to their suggested actions Symmetrix ID is not valid Error: If entries were supplied to the optional Symmetrix ID Whitelist configuration field, Checking that provided Symmetrix IDs are valid. If one of the Symmetrix IDs was invalid, Symmetrix ID [$id] is not a valid ID to collect against. Action: Ensure the Symmetrix IDs entered into the configuration window are correct. 9.3 Viewing System Log Files You can view adapter errors in the adapter and collector log files. You can view the adapter and collector log files in the vrops user interface or in an external log viewer. The adapter log files are in the $VCOPS_BASE/user/log/adapters/EMCVMAXAdapter/ folder. The collector log files are in the $VCOPS_BASE/user/log/ folder. The logging level is set to WARNING by default. To troubleshoot issues, set the logging level to INFO. To view detailed messages, including micro steps, queries, and returned results, set the logging level to DEBUG. You can set the base log level for the collector via Administration ( folder > Select Edit Properties icon ( ) > Edit Root logger level. ) > Support > Logs > Select COLLECTOR NOTE: If you set the logging level to DEBUG, log files can become large very quickly. Set the logging level to DEBUG only for short periods of time. For complete information about viewing log files and modifying log levels, refer to the VMware vrealize Operations online help. 20 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

21 10. Appendix I: Metrics The Management Pack for Dell EMC VMAX collects the following metrics by Dell EMC VMAX resource kinds. Table 2: Management Pack Metrics KIND VMAX Adapter Instance VMAX Adapter Instance Properties Unisphere API Version DESCRIPTION The version of the Unisphere API. Array Children List of child Array EMC VMAX Tag Array Children List of children Array EMC VMAX Tag EMC VMAX Tag EMC VMAX Related Objects EMC VMAX Related Objects EMC VMAX Related Objects Masking View Children vsphere World Children Datastore Children Aggregates Aggregates Host System Children Virtual Machine Children Maximum Observed Combined IOPS Maximum Observed Host Allocated Tracks Average Back End Disk Time Average Back End Requests Time Average Back End Task Time Average IO Size Average Read Size Average Write Paced Delay List of children Masking View List of children vsphere World List of children Datastore List of children Host System List of children Virtual Machine Maximum observed value of metric Maximum Observed Combined IOPS. Maximum observed value of metric Maximum Observed Host. The total number of allocated tracks. The average time it takes cache to respond to a read request by the disk directors. The average time it takes to make a request by the disk directors to the cache. The time from the point when the HA puts the read request on the queue and the DA picks it up; this can be considered queue time. Calculated value: (HA Kbytes transferred per sec / total IOs per sec) Calculated value: (Kbytes read per sec/total reads per sec) The average time in milliseconds that host writes on RDF devices are delayed by the RDF directors. 21 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

22 KIND Average Write Size Back End Prefetched Tracks Per Back End Prefetched Tracks Used Per Back End Read IOPS Back End Read Back End Write IOPS Back End Write Back End to Cache Transfer Cache Hit Ratio Cache Miss Ratio Capacity Combined IOPS Combined Latency Compressed Tracks Compressed Tracks Count Device Block Size DESCRIPTION Calculated value: (Kbytes written per sec/total writes per sec) The total prefetched tracks each second from the disk directors to the cache. The number of prefetched tracks used each second from the disk directors to the cache. The number of read requests each second performed by the disk directors to cache. The number of MBs read by the disk directors from the disk each second. The number of write requests each second performed by the disk directors to cache. The number of MBs written to the disk from the disk director each second. The number of MBs read per second + MBs written per second. The percent of IO operations that were immediately satisfied from cache. The percent of IO operations that were not immediately satisfied from cache. The Capacity for this Storage. The host operations performed each second by the group. The average response time for the reads and writes. The percent of tracks that are compressed. The total number of tracks that are compressed. The block size in KBs of the devices in this group. Device Capacity The capacity in GBs of this group. IO Density The number of backend reads and writes per GB of disk. 22 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

23 KIND Maximum Writes Pending Slots ORM Average Read Size ORM Read IOPS ORM Read Prefetched Track Combined Random IO Random Read Hits Random Read Misses Random Reads Random Write Hits Random Write Misses Random Writes Read Hit Ratio Read IOPS Read Miss Ratio DESCRIPTION The maximum number of writepending slots available for the group. The average read size of the read requests performed directly from disks bypassing the cache. Number of read requests each second performed directly from disks bypassing the cache. Number of host MBs read each second directly from disks bypassing the cache. The number of MBs prefetched from disk to cache in a second. The number of IO operations that were random. The number of random read IOs that were satisfied from the cache. The number of random read IOs that were misses. The number of read IO commands from a host not identified as part of a sequential stream. The number of random write IOs that were immediately placed in cache because space was available. The number of random write IOs that were misses. The number of write IO commands from a host not identified as part of a sequential stream. The percent of read operations, performed by the group, that were immediately satisfied by cache. The host read operations performed each second by the group. The percent of read miss operations performed each second by the group. A miss occurs when the requested read data is not found in cache. 23 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

24 KIND Read Ratio Read Sampled Average RDF Write Time Sampled Average Read Misses Time Sampled Average Read Time Sampled Average Wp Disconnect Time Sampled Average Write Time Sequential Cache Read Hits Per Sequential Read IOPS Sequential Read Misses Per Sequential Write Cache Hits Per Sequential Write IOPS Sequential Write Misses Per Total Back End Requests Per DESCRIPTION The percent of IO operations that were reads. The cumulative number of host MBs read per second by the group. The summary of the read, write, and average response times for the selected SRDF/S group. The average time that it took the Symmetrix to serve one read miss IO for this group. The average time that it took the Symmetrix to serve one read IO for this group. The average time that it took the Symmetrix to serve one write miss IO for this group. The average time that it took the Symmetrix to serve one write IO for this group. The number of sequential read operations performed each second by the group that were immediately satisfied from cache. The number of read IO operations performed each second that were sequential. The number of sequential read operations performed each second by the group that were misses. The number of sequential write operations performed each second by the group that were immediately satisfied from cache. The number of write IO operations performed each second that were sequential. The number of sequential write operations performed each second by the group that were misses. The cumulative number of host MBs read/writes per second by the group. The number of read/write requests each second performed by the disk directors to cache 24 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

25 KIND Total Cache Hits Per Total Misses Per Total Sequential IOPS Write Cache Hits Per Write Hit Ratio Write IOPS Write Miss Ratio Write Misses Per Write Paced Delay Write Ratio Write Writes Pending Properties Child Storage Properties Device Emulation Properties Fast Policy Name DESCRIPTION The host read/write operations performed each second by the group that were immediately satisfied from cache. The number of host read/write operations performed each second by the group that could not be satisfied from cache. The number of IO operations performed each second that were sequential. The host write operations performed each second by the group that were immediately satisfied from cache. The percent of write operations, performed by the group, that were immediately satisfied by cache. The host write operations performed each second by the group. The percent of write miss operations performed each second by the group. A miss occurs when the write operation had to wait while data was destaged from cache to the disks. The host write operations performed each second by the group that were not satisfied from cache. The total delay in milliseconds that the RDF directors impose on RDF devices in order to better serve remote IOs. The percent of IO operations that were writes. The cumulative number of host MBs written per second by the group. The number of tracks currently in write pending mode for the group. The Child Storage for this Storage. Device Emulation for this Storage The FAST Policy for this Storage. 25 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

26 KIND Properties Masking View Properties Properties Properties Properties Number Of Child Storage s Number Of Masking Views Number Of Parent Storage s Number Of Snapshots integer integer integer integer Properties Number Of Volumes integer DESCRIPTION The Masking View for this Storage. The Number Of Child Storage s for this Storage. The Number Of Masking Views for this Storage. The Number Of Parent Storage s for this Storage. The Number Of Snapshots for this Storage. The Number Of Volumes for this Storage. Properties SLO The SLO for this Storage. Properties SLO Compliance The SLO Compliance for this Storage. Properties SRP The SRP for this Storage. Properties Type The Type for this Storage. Properties Value of 100 for Capacity Calculations integer Properties Workload Metric generated with purpose of Value of 100 for Capacity Calculations. The Workload for this Storage. Array Parents List of parent Array FAST VP Policy Children Masking View Children Masking View Parents List of child FAST VP Policy List of child Masking View List of parent Masking View SLO Children List of child SLO Volume Children List of child Volume Aggregates Cache Miss Ratio Aggregates Aggregates Maximum Observed Combined IOPS Maximum Observed Host Cache Miss Ratio of the Front End. Maximum observed value of metric Maximum Observed Combined IOPS. Maximum observed value of metric Maximum Observed Host. 26 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

27 KIND Aggregates Total Latency Average Optimized Read Miss Size Average Queue Depth Range 8 Average Read Latency Average Time Per System Call Average Write Latency Busy Time Cache Hit Ratio Cache Hits Per DESCRIPTION Total Latency of the Front End. The average read size of the read requests performed directly from disks bypassing the cache. As an IO enters the queue it first checks how deep the queue is. Based on depth, the applicable queue depth bucket increments with the value seen by the IO. For example, an IO that encounters a queue depth of 7 will increment bucket #2 (depth 5-9 for OS or 7-14 for MF) by 7. The intent of these buckets is to identify IO bursts which in turn generate large queues and long response times. A calculated average response time for reads. The average time that it took to serve one system call. A calculated average response time for writes. The percent of time the directory is busy. The percent of requests that are served from cache. A request that is immediately serviced from the cache (instead of having to wait for the data to arrive, or destage from the disk.) Combined IOPS A host command for data transfer. Devices Write Pending Events Per Host A write miss due to the volume write pending limit having been reached. The size of the data transfer from the host in MBs per second. Misses Per A request that is a miss. Optimized Read Miss IOPS Optimized Read Miss Number of read requests each second performed directly from disks bypassing the cache. Number of host MBs read each second directly from disks bypassing the cache. 27 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

28 KIND Quota Combined IOPS Quota Combined RDF System Calls Per Read Cache Hits Per Read Hit Ratio Read IOPS Read Misses Per Read Ratio Reference to Front End Ports Remote System Calls Per Requests Per Slot Collision Per System Calls Per System Write Pending Events Per DESCRIPTION The number of IOs per second that are executed by the director under IO quota limits. The throughput in MBs that are transferred by the director under IO quota limits. The number of calls per second sent via RDF to a remote system. A read request that is immediately serviced from the cache (instead of having to wait for the data to arrive from the disk.) The percent of read requests that are served from cache. A read data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. A read request that cannot be satisfied immediately from the cache and needs to wait for the data to arrive from the disk. The percent of read requests out of host commands for data transfer. A reference to the Front End 's children ports. The number of calls per second sent from the local director to another director in the same system. The data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. A write miss due to the desired cache slot being locked by another request. The total number of calls seen by this director. A write miss due to the system write pending limit having been reached. 28 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

29 KIND VMAX SLO VMAX SLO Total Read IOPS Total Write IOPS Write Cache Hits Per Write Hit Ratio Write IOPS Write Misses Per Write Ratio Properties Number Of Ports integer Properties Value of 100 for Capacity Calculations integer DESCRIPTION The total number of reads to the FE directors. The total number of writes to the FE directors. A write request that is immediately serviced from the cache (instead of having to wait for the data to be destaged to the disk.) The percent of write requests that were satisfied from cache. A write data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. A write request that cannot be satisfied immediately from the cache and needs to wait for the data to be destaged to the disk. The percent of write requests out of host commands for data transfer. The number of ports belonging to this director. Metric generated with purpose of Value of 100 for Capacity Calculations. Array Parents List of parent Array Front End Port Children Number Of Storage s Number Of Workloads integer integer VMAX SLO Properties Storage ID VMAX SLO Properties Workload ID VMAX SLO Storage Parents List of child Front End Port The number of Storage that this SLO resource is associated with. The number of workloads that are associated with this SLO resource. A list of Storage resource IDs that this SLO resource is associated with. A list of workload IDs that are associated with this SLO resource. List of parent Storage 29 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

30 KIND VMAX SLO Aggregates Aggregates Storage Resource Pool Children Maximum Observed Host Combined IOPS Maximum Observed Host Back End Read Requests Back End Read Back End Requests Back End Back End Write Requests Back End Write Combined Latency Host Combined IOPS Host Combined Host Read IOPS Host Read Host Write IOPS Host Write Read Latency Reserved Capacity Percent DESCRIPTION List of child Storage Resource Pool Maximum observed value of metric Maximum Observed Host Combined IOPS. Maximum observed value of metric Maximum Observed Host. The number of read requests each second performed by the disk directors to cache. The number of MBs read by the disk directors from the disk each second. The number of read/write requests each second performed by the disk directors to cache. The number of MBs read per second + MBs written per second. The number of writes requests each second performed by the disk directors to cache. The number of MBs written to the disk from the disk director each second. The average time it takes to satisfy IO requests. The total number of read and write IOs per second. Cumulative number of host MBs read/writes per second by the SRP. The number of reads per second for the SRP. The reads per second in MBs. The number of writes per second for the SRP. The writes per second in MBs. The average time that it took the Symmetrix to serve one read IO for this group. The amount of capacity that is reserved on the SRP. 30 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

31 KIND VMAX Thin Pool VMAX Thin Pool Total Allocated Capacity Total SRDF DSE Allocated Capacity Total Snapshot Allocated Capacity Total Subscribed Capacity Total Usable Capacity Write Latency DESCRIPTION The total allocated capacity of the SRP. The total SRDF DSE allocated capacity of the SRP. The total snapshot allocated capacity of the SRP. The total subscribed capacity of the SRP. The total usable capacity of the SRP. The average time that it took the Symmetrix to serve one write IO for this group. Properties Description A description of the SRP. Properties Disk ID A list of disk group ID's associated with the SRP. Properties Emulation The SRP's emulation. Properties Properties Properties Properties Number Of Disk s Number Of SRP SG Demands Number Of SRP SLO Demands Remote Replica DSE integer integer integer Properties SRP SG Demand ID Properties SRP SLO Demand ID The number of disk groups associated with the SRP. The number of SRP SG demands. The number of SRP SLO demands. Whether or not the SRP is usable by Remote Replica (RDFA) DSE. A list of storage group demand ID's associated with the SRP. A list of SLO demand ID's associated with the SRP. Disk Children List of child Disk SLO Parents List of parent SLO Volume Children List of child Volume Aggregates Aggregates Maximum Observed Back End VMAX Thin Pool Aggregates Total Back End IOPS Maximum observed value of metric Maximum Observed Back End. Maximum observed value of Maximum Observed Total Back End IOPS metric Maximum Observed Total Back End IOPS. Total Back End IOPS of the Thin Pool. 31 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

32 KIND DESCRIPTION VMAX Thin Pool Aggregates Total Free Total free space of the Thin Pool. VMAX Thin Pool Aggregates Total Subscribed Total subscribed of the Thin Pool. VMAX Thin Pool Allocated Pool Capacity VMAX Thin Pool Allocated Tracks VMAX Thin Pool VMAX Thin Pool VMAX Thin Pool VMAX Thin Pool VMAX Thin Pool Average ORM Read Size Average RDF Write Time Average Read Miss Time Average Write Miss Time Back End Combined Latency VMAX Thin Pool Back End Read IOPS VMAX Thin Pool VMAX Thin Pool VMAX Thin Pool Back End Read Latency Back End Read Ratio Back End Read VMAX Thin Pool Back End Write IOPS VMAX Thin Pool Back End Write Latency VMAX Thin Pool Back End Write Ratio VMAX Thin Pool Back End Write VMAX Thin Pool Egress Tracks VMAX Thin Pool Enabled Pool Capacity The number of GBs of the virtual pool that are allocated. The total number of tracks of the virtual pool. The average read size of the read requests performed directly from disks bypassing the cache. The average time that it took the Symmetrix RDF/S to serve one write IO for this pool. The average time that it took the Symmetrix to serve one read miss IO for this pool. The average time that it took the Symmetrix to serve one write miss IO for this pool. The average time it took the disk to service IO (DATA pool). The number of read requests each second performed by the disk directors to cache. The average time it took the disk to serve one read command (DATA pool). The percent of the back-end IO that were read requests. The number of MBs read by the disk directors from the disk each second. The number of write requests each second performed by the disk directors to cache. The average time it took the disk to serve one write command (DATA pool). The percent of the back-end IO that were write requests. The number of MBs written to the disk from the disk director each second. The number of tracks leaving the pool. The capacity of the virtual pool that is enabled. 32 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

33 KIND DESCRIPTION VMAX Thin Pool Enabled Space Enabled space on this Thin Pool. VMAX Thin Pool Free Space Free space on this Thin Pool. VMAX Thin Pool Ingress Tracks VMAX Thin Pool ORM Read Misses VMAX Thin Pool ORM Read VMAX Thin Pool Percent Allocated integer VMAX Thin Pool Percent Compressed Tracks VMAX Thin Pool Percent Subscription integer VMAX Thin Pool VMAX Thin Pool Total Back End Requests Per Total Back End VMAX Thin Pool Total Pool Capacity The number of tracks entering the pool. Number of read requests each second performed directly from disks bypassing the cache. Number of host MBs read each second directly from disks bypassing the cache. The percent allocated on this Thin Pool. The percent of compressed tracks in a virtual pool. The percent subscription of this Thin Pool. The number of read/write requests each second performed by the disk directors to cache. Calculated value: (MBs read per sec + MBs written per sec). The total capacity of the virtual pool. VMAX Thin Pool Total Space Total space on this Thin Pool. VMAX Thin Pool Used Capacity VMAX Thin Pool Used Pool Capacity The percent of the pools capacity that is used. The capacity of the virtual pool that is used. VMAX Thin Pool Used Space The used space on this Thin Pool. VMAX Thin Pool Properties Bound Thin Volume VMAX Thin Pool Properties Disabled Data Volumes VMAX Thin Pool Properties Disk Bound Thin Volume of this Thin Pool. List of disabled Data Volumes of this Thin Pool. Disk that this Thin Pool belongs to. VMAX Thin Pool Properties Disk Technology Disk technology of this Thin Pool. VMAX Thin Pool Properties Emulation Emulation of this Thin Pool. VMAX Thin Pool VMAX Thin Pool VMAX Thin Pool Properties Properties Properties Enabled Data Volumes Number Of Bound Thin Volumes Number Of Disabled Data Volumes integer integer List of enabled Data Volumes of this Thin Pool. Number of Bound Thin Volumes on this Thin Pool. Number Of disabled Data Volumes on this Thin Pool. 33 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

34 KIND VMAX Thin Pool Properties Number Of Enabled Data Volumes integer DESCRIPTION The number of enabled Data Volumes on this Thin Pool. VMAX Thin Pool Properties Raid The raid type of this Thin Pool. VMAX Thin Pool Disk Children List of child Disk VMAX Thin Pool Tier Parents List of parent Tier VMAX Thin Pool Volume Children List of child Volume Excess Space integer Excess space on this Tier. FAST Free Space FAST free space on this Tier. FAST Usage FAST usage of this Tier. Free Capacity Free capacity on this Tier. Maximum SG Demand Maximum SG demand on this Tier. Total Capacity GB Total capacity of this Tier. Used Capacity Used capacity of this Tier. Properties Properties Number Of Disk s Number Of Thin Pools integer integer Number of Disk s associated with this Tier. Number of Thin Pools on this Tier. Properties Technology Technology of this Tier. Properties Thin Pools List of Thin Pools on this Tier. Properties Type Type of this Tier. Storage Tier Storage Tier Storage Tier Storage Tier Storage Tier Storage Tier Storage Tier Average Read Size Average Write Size Busy Time Combined IOPS Combined Latency Combined Free Capacity The average number of kilobytes for a single read command. The average number of kilobytes for a single write command. The percent of time that the disk is busy serving IOs. The total number of read and write IOs per second. Calculated value: (Total Read Time/sec + Total Write Time/sec) / (Reads/sec + Writes/sec) The total MBs read and written per second. The percent of the disk capacity that is free. 34 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

35 KIND DESCRIPTION Storage Tier IO Density The number of BE requests per GB of disk. (Reads + Writes) / total capacity. With FAST moving active extents to higher tiers, this metric is a good indication of success (the IO density on Flash tiers should be higher than the density on SATA tiers.) Storage Tier Read IOPS The number of reads per second for the disk. Storage Tier Read Latency The average time it took the disk to serve one read command. Storage Tier Read The read throughput (MBs) of the disk per second. Storage Tier SCSI Commands Per The total number of read commands, write commands, skip mask commands, verify commands, XOR write commands, and XOR write-read commands performed by the Symmetrix disk each second. Storage Tier Total Disk Capacity The total capacity of the disk in GBs. Storage Tier Used Capacity The percent of the disk capacity that is used. Storage Tier Used Disk Capacity The used capacity of the disk in GBs. Storage Tier Write IOPS The number of writes per second for the disk. Storage Tier Write Latency The average time it took the disk to serve one write command. Storage Tier Write The write throughput (MBs) of the disk per second. Thin Tier Allocated Pool Capacity The number of GBs of the virtual pool that are allocated. Thin Tier Allocated Tracks The total number of tracks of the virtual pool. Thin Tier Average Back End Requests Time The average time it takes to make a request by the disk directors to cache. Thin Tier Average RDF Write Latency The average time that it took the Symmetrix RDF/S to serve one write IO for this pool. Thin Tier Average Read Miss Latency The average time that it took the Symmetrix to serve one read miss IO for this pool. 35 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

36 KIND DESCRIPTION Thin Tier Average Write Miss Latency The average time that it took the Symmetrix to serve one write miss IO for this pool. Thin Tier Back End Combined Latency The average time it took the disk to service IO (DATA pool). Thin Tier Back End Read IOPS The number of read requests each second performed by the disk directors to cache. Thin Tier Back End Read Latency The average time it took the disk to serve one read command (DATA pool). Thin Tier Back End Read Ratio The percent of the back-end IO that were read requests. Thin Tier Back End Read The number of MBs read by the disk directors from the disk each second. Thin Tier Back End Write IOPS The number of write requests each second performed by the disk directors to cache. Thin Tier Back End Write Latency The average time it took the disk to serve one write command (DATA pool). Thin Tier Back End Write Ratio The percent of the back-end IO that were write requests. Thin Tier Back End Write The number of MBs written to the disk from the disk director each second. Thin Tier Back End to Cache Transfer The number of MBs read per second + MBs written per second. Thin Tier Compressed Tracks Count The number of compressed tracks of the virtual pool. Thin Tier Egress Tracks The number of tracks leaving the pool. Thin Tier Enabled Pool Capacity The capacity of the virtual pool that is enabled. Thin Tier Ingress Tracks The number of tracks entering the pool. Thin Tier Percent Compressed Tracks The percent of compressed tracks in a virtual pool. Thin Tier Total Back End Requests Per The number of read/write requests each second performed by the disk directors to cache. Thin Tier Total Pool Capacity The total capacity of the virtual pool. Thin Tier Used Capacity The percent of the pools capacity that is used. 36 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

37 KIND Thin Tier Used Pool Capacity FAST VP Policy Parents DESCRIPTION The capacity of the virtual pool that is used. List of parent FAST VP Policy Thin Pool Children List of child Thin Pool VMAX Disk VMAX Disk Aggregates Aggregates Maximum Observed Combined IOPS Maximum Observed Combined VMAX Disk Average Read Size VMAX Disk Average Write Size VMAX Disk Busy Time VMAX Disk Combined IOPS VMAX Disk Combined Latency VMAX Disk Combined VMAX Disk Free Capacity VMAX Disk IO Density VMAX Disk Read IOPS VMAX Disk Read Latency VMAX Disk Read VMAX Disk SCSI Commands Per Maximum observed value of metric Maximum Observed Combined IOPS. Maximum observed value of metric Maximum Observed Combined. The average number of kilobytes for a single read command. The average number of kilobytes for a single write command. The percent of time that the disk group is busy serving IOs. The total number of read and write IOs per second. The average time it took the disk group to service IO. The total number of MBs per second for the disk group. The percent of the disk group capacity that is free. The number of BE requests per GB of disk: (BE Reads + BE Writes) / allocated capacity. With FAST moving active extents to higher tiers, this metric is a good indication of success (the IO density on Flash tiers should be higher than the density on SATA tiers.) The number of reads per second for the disk group. The average time it took the disk group to serve one read command. The read throughput (MBs) of the disk group per second. The total number of read commands, write commands, skip mask commands, verify commands, XOR write commands, and XOR write-read commands performed by the disk group each second. 37 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

38 KIND VMAX Disk Total Disk Capacity VMAX Disk Used Capacity VMAX Disk Used Disk Capacity VMAX Disk Write IOPS VMAX Disk Write Latency VMAX Disk Write VMAX Disk Storage Resource Pool Parents DESCRIPTION The total capacity of all the disks in the disk group. The percent of the disk group capacity that is allocated. The total capacity allocated for all the disks in the disk group. The number of writes per second for the disk group. The average time it took the disk group to serve one write command. The write throughput (MBs) of the disk group per second. List of parent Storage Resource Pool VMAX Disk Thin Pool Parents List of parent Thin Pool VMAX Masking View Properties Host ID VMAX Masking View Properties Port ID VMAX Masking View Properties Storage ID VMAX Masking View EMC VMAX Tag Parents The ID of the host group associated with this masking view. The ID of the port group associated with this masking view. The ID of the storage group associated with this masking view. List of parent EMC VMAX Tag VMAX Masking View Host Children List of child Host VMAX Masking View Port Children List of child Port VMAX Masking View VMAX Masking View Storage Children Storage Parents List of child Storage List of parent Storage VMAX Masking View Volume Children List of child Volume VMAX Port Average IO Size VMAX Port Busy Time The average IO size served by the port. The percent of time the port is busy. VMAX Port Combined IOPS An IO command to the disk. VMAX Port Combined The total IO (reads and writes) per second in MBs. 38 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

39 KIND VMAX Port Read IOPS DESCRIPTION A read data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. VMAX Port Read The reads per second in MBs. VMAX Port Write IOPS A write data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. VMAX Port Write The writes per second in MBs. VMAX Port Properties Masking View VMAX Port Properties Number Of Masking Views integer VMAX Port Properties Number Of Ports integer VMAX Port Properties Symmetrix Port Key VMAX Port Properties Type VMAX Port VMAX Port Front End Port Children Masking View Parents VMAX Volume Aggregates Used Space A list of associated Masking View associated with this Port resource.. The number of Masking View associated with this Port resource. The number of Port associated with this Port resource. The key port of this Port resource. The type of port for this Port resource. List of child Front End Port List of parent Masking View Used space (in megabytes) on the Volume resource. VMAX Volume Allocated Percent Percent allocated. VMAX Volume Capacity The capacity of this volume (MB). VMAX Volume Capacity Cylinders integer The capacity of the volume's cylinders. VMAX Volume Properties Emulation The volume's emulation. VMAX Volume Properties Encapsulated VMAX Volume VMAX Volume Properties Properties Number Of Front End Paths Number Of Storage s integer integer Whether or not the volume is encapsulated. The number of front end paths on the volume. The number of storage groups associated with the volume. 39 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

40 KIND DESCRIPTION VMAX Volume Properties Physical Name The physical name of the volume. VMAX Volume Properties Pinned VMAX Volume Properties Reserved VMAX Volume Properties SSID Whether or not the volume is pinned. Whether or not the volume is reserved. The SSID associated with the volume. VMAX Volume Properties Status The status of the volume. VMAX Volume Properties Storage ID VMAX Volume Properties Symmetrix Port Key An array of associated storage groups. An array of associated Symmetrix ports. VMAX Volume Properties Type The volume's type. VMAX Volume Properties Volume Identifier The volume identifier. VMAX Volume Properties WWN The volume's WWN VMAX Volume Datastore Parents List of parent Datastore VMAX Volume VMAX Volume VMAX Volume VMAX Volume VMAX Volume VMAX Volume EMC VMAX Related Objects Parents EMC VMAX Tag Parents Front End Port Children Masking View Parents Storage Parents Storage Resource Pool Parents List of parent EMC VMAX Related Objects List of parent EMC VMAX Tag List of child Front End Port List of parent Masking View List of parent Storage List of parent Storage Resource Pool VMAX Volume Thin Pool Parents List of parent Thin Pool Port Port Port Port Port Average IO Size Busy Time The average IO size served by the port. The percent of time the port is busy. Combined IOPS An IO command to the disk. Combined Read IOPS The total IO (reads and writes) per second in MBs. A read data transfer between the director and the cache. An IO may require multiple requests depending on IO size, alignment or both. The requests rate should be either equal to or greater than the IO rate. 40 Blue Medora VMware vrealize Operations Management Pack for Dell EMC VMAX User Guide

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