Service. Manual. WorkCentre /4260. WorkCentre 4250 / 4260 etter-size Black-and-white Multifunction Device

Transcription

1 Service Manual WorkCentre /4260 WorkCentre 4250 / 4260 etter-size Black-and-white Multifunction Device WorkCentre 4150 Letter-size Black-and-white Multifunction Printer

2 About This Manual... Change History... Warnings, Cautions and Notes... Safety Precautions... Health and Safety Incident reporting... Translation of Warnings... iii iii vii vii viii x Introduction i Introduction

3 SCP 1 Initial Actions First Call Actions Normal Call Actions Fault Analysis Subsystem Maintenance Final Actions Machine Configurations and Options Service Call Procedures Service Call Procedures

4 2 Status Indicator RAPs Chain 1 - Standby Power Side Cover Assembly Open RAP , 300, 400 Tray 2, 3 or 4 Door Open RAP Finisher Front Door Open RAP A Power Failure RAP Chain 2 - User Interface , 200 USB Faults RAP Chain 3 - Machine Run Control , 110 Finisher Interface Error RAP , 130, 140, 940, 950, 960 Machine to Tray 2, 3, 4 or HCF Communications Fault RAP , 210, 220, 230, 240, 250 MSOK Faults RAP , 310, 320, 330, 340 PEK/FEK Faults RAP to Paper Information Mismatch RAP , 510, 520, 558, 559 Foreign Device Interface Fault RAP Memory Failure RAP Ambient Temperature Sensor Fault RAP Check Fax Kit RAP Check HDD RAP GUI to MCB Communications Fault RAP MCB to NIC Communications Fault RAP MCB to DADF Communications Fault RAP MCB Watchdog Detects Software RAP Machine to HCF Communications Fault RAP A Unable to Boot RAP Chain 4 - Main Drives Tray 1 Elevating Error RAP , 300, 400 Tray 2, 3, 4 or HCF Elevating Error RAP Main Motor Locked RAP Duplex Fan 1 Locked RAP SMPS Fan Locked RAP Chain 5 - DADF DADF Jam 1 RAP DADF Jam 2 RAP DADF Jam 3 RAP DADF Jam 4 RAP DADF Jam 5 RAP DADF Jam 6 RAP DADF Jam 7 RAP DADF Jam 8 RAP DADF Jam 0 RAP DADF Door Open RAP DADF Exit Door Open RAP A Document Not Sensed in DADF RAP Chain 6 - LSU , 200 LSU Error RAP Chain 7 - Paper Supply Tray 1 Paper Low RAP Paper Empty at Tray 1 RAP Tray 1 Cassette Out RAP Jam 0 From Tray 1 RAP , 300, 400 Tray 2, 3, 4 or HCF Paper Low RAP , 310, 410 Paper Empty at Tray 2, 3, 4 or HCF RAP , 320, 420 Tray 2, 3, 4 or HCF Cassette Out RAP , 330, 430 Jam 0 From Tray 2, 3, 4 or HCF RAP , 331, 431 Check the Tray Feed Area RAP Paper Empty at Bypass Tray RAP Jam 0 From the Bypass Tray RAP All Trays Empty Warning RAP , 630, 640 Tray 2, 3, 4 or HCF Door Open RAP Chain 8 - Paper Transport Jam 1 RAP , 300, 400 Jam in Tray RAP Jam 2 RAP Duplex Jam 0 RAP Duplex Jam 1 RAP Duplex Jam 2 RAP Out Bin Full RAP Chain 9 - Xerographics Toner Low RAP Toner Empty RAP Toner Sensor RAP Toner Expire RAP , 240, 250, 500 Toner Cartridge Communications Error RAP , 271 ID Sensor Fault RAP Print Quality Information RAP Drum Warning RAP Drum Locked RAP , 330, 340, 600 Drum Cartridge Communications Error RAP Replace Drum RAP Toner Supplying Error RAP , 810 Invalid Toner Cartridge RAP Invalid Drum Cartridge RAP Chain 10 - Fusing and Copy/Print Transport , 200 Open Fuser Error/Low Heat Error RAP Over Heat Error RAP Fuser Unit Error RAP Fuser Warning RAP Status Indicator RAPs

5 10-600, 610 Envelope Mode Error RAP , 710 Fuser Fuse Warning RAP Chain 12 - Finisher Finisher Jam 3 RAP Finisher Jam 4 RAP Finisher Jam 5 RAP Finisher Duplex Jam RAP Full Stack RAP , 610 Staple Cartridge Fault RAP , Paddle Fault RAP , 810 Front Jogger Fault RAP , 820 Rear Jogger Fault RAP , 830 Support Finger Fault RAP , 840 Ejector Fault RAP , 850 Stapler Fault RAP , 860 Stacker Fault RAP A Finisher PWB DIP Switch Settings RAP Chain 14 - Scanner CCD Lock RAP Chain 15 - Scan to to Scan to Faults RAP A Scan to Failure RAP Chain 16 - Image Overwrite Immediate Image Overwrite RAP Chain 17 - Network Controller to 610 Network Controller Faults RAP , 563 ESolutions Communication Error RAP to 810 Server Error RAP X Authentication Error RAP Firmware Upgrade Error RAP Chain 20 - Fax to Fax Faults RAP A Fax Faults Without a Code RAP OF - Other Faults OF1 Unusual Noise RAP OF2 UI Touch Screen Error RAP OF3 Air Systems RAP OF4 Copying Error RAP OF5 Main PWB Check RAP OF6 Machine ID Error RAP Status Indicator RAPs 2-2 /4250/4260

6 3 Image Quality Image Quality RAPs IQ1 Image Quality Entry RAP IQ2 Blank Copies RAP IQ3 Black Copies or Prints RAP IQ4 Blurred Image From the Scanner RAP IQ5 Vertical Black Lines or Bands RAP IQ6 Vertical White Lines RAP IQ7 Light Image RAP IQ8 Dark Image RAP IQ9 Background RAP IQ10 Ghost Images RAP IQ11 Stains on Back of Paper RAP IQ12 Poor Fusing RAP IQ13 Partial Blank Image (Not Periodic) RAP IQ14 Partial Blank Image (Periodic) RAP IQ15 Different Image Density (Left and Right) RAP IQ16 Horizontal Bands RAP IQ17 Periodic Printing Defects Check RAP IQ18 DADF Lead Edge Offset RAP IQ19 Poor Registration RAP IQ20 Image Displacement RAP Image Quality Specifications IQS 1 Solid Area Density IQS 2 Skew IQS 3 Registration Image Quality

7 4 Repairs/Adjustments REPs 1 - Standby Power REP 1.1 Power Supply Unit 1 and HVPS (4150) REP 1.2 Main PWB (4150) REP 1.3 Power Supply Unit 2 (4150) REP 1.4 Power Supply Unit 1 and HVPS (4250/4260) REP 1.5 Main PWB (4250/4260) REP 1.6 Power Supply Unit 2 (4250/4260) REPs 2 - User Interface REP 2.1 User Interface Assembly (4150) REP 2.2 User Interface Assembly (4250/4260) REPs 4 - Main Drives REP 4.1 Main Drive Assembly (4150) REP 4.2 Rear Exit Cover REP 4.3 Main Drive Assembly (4250/4260) REPs 5 - DADF REP 5.1 DADF (4150) REP 5.2 DADF PWB (4150) REP 5.3 DADF (4250/4260) REP 5.4 DADF Top Cover Assembly and Document Present Sensor (4250/4260) REP 5 5 DADF Feed Roll Assembly (4250/4260) DADF Input Tray Assembly and Paper Length Sensor (4250/4260) DADF Document Transport Assembly (4250/4260) DADF Duplex Motor Assembly (4250/4260) DADF Pickup Clutch and Registration Clutch (4250/4260) DADF Scan Motor Assembly (4250/4260) DADF Gate HP Sensor (4250/4260) DADF Pickup Guide Assembly and Sensors (4250/4260) DADF Document Path Sensors (4250/4260) LSU 1 LSU LSU FAN Paper Supply 1 Tray 1 Feed Assembly Tray 2, 3 and 4 Paper Transport Sensors and Transport Roll Gear Tray 1 Paper Size Detect PWB Tray 2 to 4 Paper Size Detect PWB HCF Feed Assembly and Sensors HCF Paper Transport Sensors and Transport Roll Gear Tray 2, 3 and 4 Feed Assembly and Sensors Paper Transport 1 Side Cover Assembly Registration Roll and Guide Components Paper Transport Assembly REP 8.4 Speaker REP 8.5 Bypass Tray Retard Assembly REP 8.6 Bypass Tray Feed Roll Assembly REP 8.7 Transport Roll Idler Assembly REPs 9 - Xerographics REP 9.1 Toner Dispense Motor REP 9.2 Xerographic Module Connector and CRUM PWB (4150) REP 9.3 Terminal Assembly REP 9.4 Xerographic Module Connector (4250/4260) REP 9.5 Toner Cartridge Connector (4250/4260) REPs 10 - Fusing and Copy/Print Transport REP 10.1 Fuser Assembly REP 10.2 Exit Guide Assembly and Exit Assembly REP 10.3 Duplex Solenoid Assembly and Duplex Gate REP 10.4 Exit Drive Assembly REP 10.5 Fuser Assembly Components (4150) REP 10.6 Fuser Connector (4150) REP 10.7 Fuser Assembly Components (4250/4260) REP 10.8 Fuser Connector (4250/4260) REPs 12 - Finisher REP 12.1 Finisher Removal REP 12.2 Finisher PWB REP 12.3 Transport Assembly Components REP 12.4 Finisher Covers REP 12.5 Front and Rear Jogger Assemblies REP 12.6 Front and Rear Support Fingers REP 12.7 Ejector Assembly and Support Finger Assembly REP 12.8 Jogger Belts REP 12.9 Stacker Drive Components REPs 14 - Scanner REP 14.1 Scanner Assembly (4150) REP 14.2 Scanner Components (4150) REP 14.3 Scanner Assembly (4250/4260) REP 14.4 Scanner Components (4250/4260) ADJs 1 - Standby Power ADJ 1.1 Machine Settings ADJs 5 - Document Transport ADJ 5.1 DADF Side Edge Registration Adjustment ADJs 8 - Paper Transport ADJ 8.1 Lead Edge Registration Adjustment ADJ 8.2 Side Edge Registration Adjustment Repairs and Adjustments

8 5 Parts Lists PL 1 - Standby Power PL 1.10 Power and Control Assembly (4150) PL 1.15 Power and Control Assembly (4250/4260) PL 2 - User Interface PL 2.10 User Interface (4150) PL 2.12 User Interface (4250/4260) PL 4 - Main Frame, Covers and Drives PL 4.15 Main Frame Assembly PL 4.20 Drives Assembly (4150) PL 4.25 Drives Assembly (4250/4260) PL 5 - DADF PL 5.10 DADF Assembly (1 of 4) (4150) PL 5.15 DADF Assembly (2 of 4) (4150) PL 5.20 DADF Assembly (3 of 4) (4150) PL 5.25 DADF Assembly (4 of 4) (4150) PL 5.30 DADF Assembly (1 of 7) (4250/4260) PL 5.32 DADF Assembly (2 of 7) (4250/4260) PL 5.35 DADF Assembly (3 of 7) (4250/4260) PL 5 40 DADF Assembly (4 of 7) (4250/4260) DADF Assembly (5 of 7) (4250/4260) DADF Assembly (6 of 7) (4250/4260) DADF Assembly (7 of 7) (4250/4260) Imaging 0 LSU Paper Supply 0 Tray 1-4 Cassette Assembly Tray 1 Frame Assembly (1 of 2) Tray 1 Frame Assembly (2 of 2) Trays 2-4 Frame Assembly (1 of 2) Trays 2-4 Frame Assembly (2 of 2) Side Cover Assembly (1 of 3) Side Cover Assembly (2 of 3) Side Cover Assembly (3 of 3) Bypass Tray HCF (1 of 5) HCF (2 of 5) HCF (3 of 5) HCF (4 of 5) HCF (5 of 5) Paper Transport 0 Tray 1-4 & HCF Feed Assembly Registration Guide Assembly PL 8.20 Paper Transport Assembly PL 9 - Xerographics PL 9.10 Toner and Xerographic modules PL 10 - Fusing and Copy/Print Transport PL Fuser and Exit Assemblies PL Exit Assembly PL Exit Drive PL Fuser (1 of 2) (4150) PL Fuser (2 of 2) (4150) PL Fuser (1 of 2) (4250/4260) PL Fuser (2 of 2) (4250/4260) PL 12 - Finisher PL Finisher Frame PL Duplex and Entry Components PL Compiler and Exit Components PL Support Finger Assembly PL Jogger and Paddle Assembly PL Stapler Assembly PL Ejector Assembly PL Stacker Assembly PL Finisher Assembly PL 14 - Scanner PL Scanner Module and CVT/Document Glass (4150) PL Scanner Module and CVT/Document Glass (4250/4260) PL 20 - Fax PL FAX Assembly PL 26 - Consumables and Tools PL Consumables and Tools PL 28 - Main Covers PL Covers PL 31 - Maintenance/Installation/Removal Kits PL Maintenance/Installation/Removal Kits Parts Lists

9 6 General Procedures/Information - GP 21 Diagnostics Entry ault Codes and History Files Machine Status System Administration Tools Reports irmware Upgrade Machine Specifications DADF Document Feeding Specifications aper and Media Specifications General Disassembly Precautions Service Information User Interface Tests Description Installation Space Requirements Glossary of Terms, Acronyms and Abbreviations Shading Test High Frequency Service Items Restriction of Hazardous Substances (RoHS) Scan Edge Print Memory Clear Format Hard Disk (4250/4260) GP 21 Set Machine Serial Number Diagnostic Codes dc131 - dc606 dc001 Reset Auditron Master PIN dc109 Embedded Fax Protocol Report dc131 NVM Read/Write dc132 NVM Initialization dc305 UI Test dc330 Component Control dc606 Internal Print Test Patterns Change Tags Change Tags Machine Tags General Procedures and Information

10 7 Wiring Data Wiring Diagrams Wiring Diagrams PWB Connector location PWB Connectors Wiring Data

11 ACC 1 Foreign Device Interface PWB Checkout ACC 2 Foreign Device Interface Installation Accessories 8-1 Accessories

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