THE BRIDGE. Make any Wiegand device wireless with the Sure-fi Bridge FEATURES. Technology

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1 THE BRIDGE Make any Wiegand device wireless with the Surefi Bridge *Housing options sold separately. Keep your Wiegand system connected. Fix faulty Wiegand systems quickly and easily with our wireless bridge system. Technology Forget about the miles of wires, easy installation for jobs where running wire is either too expensive or inconvenient. FEATURES Works with any Wiegand protocol 2 Wiegand inputs 2 relay outputs Request to exit input Door monitor input Battery backup Wet or dry relay *1/3mile range, depending on environmental conditions. 50x more powerful than WiFi or ZigBee, and 10x more powerful than ZWave. SureFi is the only reliable commercialgrade wireless IoT network.

2 THE BRIDGE MANUAL v The Bridge is a revolutionary product that will make any Wiegand device instantly wireless with no programming or configuration whatsoever it literally is a plug and play device. WHAT S ILUDED There are two pieces that complete the Bridge system. THE UNIT is wired to any access control panel regardless of the systems Wiegand protocol and communicates wirelessly with THE UNIT which is placed near any peripheral Wiegand device (card reader / keypad / receiver / etc.) The Remote and Central units are able to communicate wirelessly up to 1/3 of a mile* through obstructions. This communication is made possible through our patented technology called SureFi. HOW IT WORKS... Each Bridge system comes equipped with 2 Wiegand inputs, 2 relay outputs, and has the ability to power and wirelessly operate a mag lock, electric door strike, door position sensor, request to exit button, gate operator or any other device controlled through a relay. The Bridge system comes preprogrammed and paired from the factory so there is no setup or configuration required simply wire the devices as shown in the wiring steps and power the units on for immediate functionality. With the paired communication preset between remote and central units, it is possible to use up to 50 Bridge systems simultaneously in one location with no interference issues. 1

3 CONTENTS: 1. POWER WIRING WIEGAND WIRING WIEGAND R1 OUT ON / R1 IN ON R2 OUT ON / R2 IN ON R1 IN ON / R1 OUT ON R2 IN ON / R2 OUT ON DOORKING EXPANSION WIRING WIRING EXAMPLES TROUBLESHOOTING Included in your Bridge Kit: (2) S4 Surge Suppressors (2) Inline Fuses SPECIFICATIONS Operating Power: 12/24VDC only! 12V: 50mA (idle) 1A (transmit) 4 24V: 25mA (idle) 500ma (transmit) Range: 1/3 Mile (through obstructions) Relays: 2 amp 250v AC 2 amp 220v DC Minimum / Maximum Temperature Range: 40 F to 185 F (40 C to 85 C) 3½ Security Encryption: AES Dimensions: 3.5 (w) x 4 (h) x 1.5 (d) inches CAUTION! Remove the product control board from both the Remote and Central units prior to removing knockout holes. 2

4 1. PROVIDE PROPER POWER TO AND UNITS Each side of The Bridge (Remote and Central) need 1 amp of current draw to transmit at full power. If you intend to power a maglock, strike or other device through the wet relay on the product control board (see steps 4 & 5 for wet relay configuration), you will need to take into consideration the current draw for these additional devices and increase the rating of your power supply to accommodate the added power consumption. It is important to note for those devices you intend to power through the wet relay contact, that voltage supplied through the main power input terminal will output the same voltage through the wet relay contacts on the product control board. Take careful consideration that appropriate voltage is supplied to devices powered through the wet relay contact. BATTERY BACKUP s 12/24VDC POWER SUPPLY* *Minimum output 1.0A JUMPER R2 Inline Fuse (provided) JUMPER R1 WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT BATTERY BACKUP IMPORTANT VOLTAGE TE: The voltage input in the positive power supply is then output via the Wiegand pin. Ensure your voltage is compatible. s WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT Inline Fuse (provided) 12/24VDC POWER SUPPLY* *Minimum output1.0a 3

5 2. WIRING WIEGAND 1 ON / UNITS s s JUMPER R2 JUMPER R1 R1 OUT WIEGAND 2 R2 OUT R1 OUT WIEGAND 2 R2 OUT Wiegand 1 terminals are used to connect any Wiegand peripheral device (keypad, card reader, receiver, etc.). Wiegand 1 on the Remote unit corresponds directly with Wiegand 1 on the Central unit. The and from the Wiegand device are connected to the and terminals on the Remote unit. To power the Wiegand device connect to and to. black brown white/grey green red WIEGAND 1 _ Wiegand Device Wiegand 1 device on the Central unit is wired back to the access panel with, and wires only. Note: power and are not needed on the Central side. RE C DM Your Access Control Panel WIEGAND INPUT 1 DEVICE Dual Wiring 470Ω Resistor 12VDC 15mA R1 OUT WIEAND 1 green red _ TE: must be connected to 12 VDC. If other voltage or other brightness required, scale resistor accordingly. Some devices have single wire, two modes. WIEGAND 1 4

6 3. WIRING WIEGAND 2 ON / UNITS s JUMPER R2 JUMPER R1 WIEGAND 1 R1 OUT R2 OUT black brown white/grey green red _ WIEGAND 2 Wiegand Device Wiegand 2 terminals are used to connect any Wiegand peripheral device (keypad, card reader, receiver, etc.). Wiegand 2 on the Remote unit corresponds directly with Wiegand 2 on the Central unit. The and from the Wiegand device are connected to the and terminals on the Remote unit. To power the Wiegand device connect to and to. Dual Wiring 470Ω Resistor 12VDC 15mA R1 OUT WIEAND 1 green red _ TE: must be connected to 12 VDC. If other voltage or other brightness required, scale resistor accordingly. Some devices have single wire, two modes. s WIEGAND 1 R1 OUT R2 OUT WIEGAND 2 RE C DM WIEGAND INPUT 2 DEVICE Your Access Control Panel Wiegand 2 device on the Central unit is wired back to the access panel with, and wires only. Note: power and are not needed on the Central side. 5

7 4. R1 OUT ON UNIT / R1 IN ON UNIT s JUMPER R2 R1 is on. R1 is wet Relay contact. JUMPER R1 WIEGAND 1 WIEGAND 2 R2 OUT R1 OUT Relay 1 output on the Remote unit corresponds directly with R1 IN on the Central unit. This device can be a maglock, electrical strike, gate operator, or other device used to control access. The device can be powered directly from the Remote unit by changing Jumper 1 to a wet relay contact as shown on the Remote unit wiring diagram. R1 OUT If Using External Power Supply JUMPER R1 OFF R1 is off. R1 is dry Relay contact. S4 Surge Suppressor (provided) Power Supply s WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT R1 IN Relay 1 input on the Central unit corresponds directly with R1 OUT on the Remote unit. This input is used to control a maglock, electrical strike, gate operator, or other device to control access. Use terminals R1 and to wire the device input from the appropriate terminal on your access control panel. RE C DM Your Access Control Panel Relay Output for Maglock, strike, etc. 6

8 5. R2 OUT ON UNIT / R2 IN ON UNIT R2 OUT If Using External Power Supply s R2 is on. R2 is wet Relay contact. JUMPER R2 WIEGAND 2 Relay contact. S4 Surge Suppressor (provided) R2 OUT JUMPER R2 OFF R2 is off. R2 is dry Power Supply JUMPER R1 WIEGAND 1 R1 OUT Relay 2 output on the Remote unit corresponds directly with R2 IN on the Central unit. This device can be a maglock, electrical strike, gate operator, or other device used to control access. The device can be powered directly from the Remote unit by changing Jumper 2 to a wet relay contact as shown on the Remote unit wiring diagram. s WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT R2 IN Relay 2 input on the Central unit corresponds directly with R2 OUT on the Remote unit. This input is used to control a maglock, electrical strike, gate operator, or other device to control access. Use terminals R2 and to wire the device input from the appropriate terminal on your access control panel. RE C DM Your Access Control Panel Relay Output for Maglock, strike, etc. 7

9 6. R1 IN ON UNIT / R1 OUT ON UNIT s s JUMPER R2 JUMPER R1 WIEGAND 1 WIEGAND 2 R2 OUT WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT R1 IN / R1 IN on the Remote unit corresponds directly with R1 OUT on the Central unit. This terminal can be used for a door monitor/door position sensor, request to exit or other device needing a relay output. Use terminal R1 IN and. to wire the desired device on the Remote unit. R1 OUT Relay 1 OUT on the Central unit corresponds directly with the device connected to R1 IN on the Remote unit. This could be a request to exit, door position sensor or other device needing a relay output. R1 OUT on the Central unit is wired to the appropriate input on your access control panel (door monitor, request to exit, etc.) R1 OUT RE C DM Your Access Control Panel Door Monitor Input 8

10 7. R2 IN ON UNIT / R2 OUT ON UNIT s s JUMPER R2 JUMPER R1 WIEGAND 1 R1 OUT WIEGAND 2 WIEGAND 1 R1 OUT WIEGAND 2 R2 OUT R2 IN / R2 IN on the Remote unit corresponds directly with R2 OUT on the Central unit. This terminal can be used for a door monitor/door position sensor, request to exit or other device needing a relay output. Use terminal R2 and to wire the desired device on the Remote unit C R2 OUT PUSH TO EXIT R2 OUT RE C DM REX Input Your Access Control Panel Relay 2 OUT on the Central unit corresponds directly with the device connected to R2 IN on the Remote unit. This could be a request to exit, door position sensor or other device needing a relay output. R2 OUT on the Central unit is wired to the appropriate input on your access control panel (door monitor, request to exit, etc.) 9

11 MASTER CODE 8. DOORKING EXPANSION WIRING s DoorKing 1830 Series Boards R1 OUT WIEGAND 2 R2 OUT PHONE C PSW MIC RS 232 FEED BACK PHONE SPK VOL MIC VOL C PSW TONE ON TONE OFF ON OFF KEYPAD RING C MIC SPKR SPKR IMD 5VDC IMC IMD 5VDC Z IMC Z A A 2C 2C 2RY 1C 2RY 1 1 BAT 1C 16AC 16AC ELEVATOR BAT 16AC 16AC DATA 0 DATA 1 WIEGAND 1 1N4001 Cathode () Anode () s JUMPER R2 JUMPER R1 WIEGAND 2 R2 OUT R1 OUT TE: FOR ALL DOORKING CONTROLLERS 1N4001 diodes are required between and connections on DoorKing controller and central unit. WIEGAND 1 black brown white/grey green red Gate Operator / Door Lock _ DKS Wiegand Device: Keypad/ Card Reader/ Receiver 10

12 5 0 RF RF CODE CODE DATA STATUS SENT GOOD CODE BAD MASTER CODE 8.1 DOORKING EXPANSION WIRING DoorKing 1830 Series Boards With Tracker Board s WIEGAND 1 TE: FOR ALL DOORKING CONTROLLERS 1N4001 diodes are required between and connections on DoorKing controller and central unit. Cathode () s Anode () JUMPER R2 JUMPER R1 WIEGAND 2 R2 OUT R1 OUT 1N4001 WIEGAND 2 R2 OUT DATA 0 DATA 1 R1 OUT MUNICATION RELAY INPUT WIEGAND 1 MON PHONE RS 232 FEED BACK PHONE SPK VOL MIC VOL C PSW TONE ON TONE OFF ON OFF KEYPAD RING C MIC SPKR IMD 5VDC C PSW MIC SPKR IMD 5VDC IMC Z IMC Z A A 2C 2C 2RY 1C 2RY 1 1 BAT 1C 16AC 16AC ELEVATOR BAT 16AC 16AC Expansion Board ( ) Gate Operator / Door Lock black brown white/grey green red BOARD ADDRESS ON _ RF SECURE ENT OUTPUT ALARM RELAY RELAY RESET DKS AUX RELAY Wiegand Device: Keypad/ Card Reader/ Receiver OUTPUT RELAY OUTPUT RELAY MON DATA 1 DATA 0 DATA 1 MON DATA 0

13 WIRING EXAMPLE Power Indicator Transmit Indicator Receive Indicator s JUMPER R2 R2 is on. R2 is wet Relay contact. JUMPER R1 R1 is on. R1 is wet Relay contact. R2 OUT Strike on Door 2 WIEGAND 2 Device on Door 2 R2 IN / REX on Door 1 R1 IN / Door Sensor on Door 1 WIEGAND 1 Device on Door 1 R1 OUT Maglock on Door 1 DOLXMIHIDEM MAGLOCGEM1200M REXSW11PTE DOLXF000B ELESTRGK 12/24 VDC Min. Output 1.0 A C 12

14 WIRING EXAMPLE* Central Unit plugs into Access Panel PRIMA2TCPIP s Power Indicator Transmit Indicator Receive Indicator C 12/24 VDC Min. Output1.0 A DM RE C *This wiring example is specifically for Prima Access Control Systems. IMPORTANT: The Bridge will work with ALL Wiegand access control systems regardless of the Wiegand protocol. 13

15 TROUBLESHOOTING If Remote & Central are not communicating: After presenting a credential to the Wiegand device Look on the board of the remote or central unit to ensure that the following happens: 1 The transmit is active And shortly after 2 The receive is active GUIDE Power Indicator Transmit Indicator If you do not see the transmit and receive lights activate: Receive Indicator 1 Power cycle both the remote and central units. 2 Move the remote and central unit to a higher location and avoid mounting on/in metal objects. If you are not getting the desired range between Remote & Central units: 1 Ensure that the both devices are powered by their own dedicated power supply 2 Ensure that 1 amp of power draw is available to each device during transmission 3 Move the remote and central units to a higher location and avoiding mounting in/on metal objects 4 The voltage input in the positive power supply is then output via the Wiegand pin. Ensure your voltage is compatible. Verify Power at Central and Remote Power (D7): YES D7 POWER D6 D5 TRANSMIT D4 RECEIVE 1 If Verify system voltage on power connector (J12) and wiring. 2 If power is on J12 verified with a volt meter Hardware is possibly bad or damaged. Verify Wiegand Input at Remote Present credential to Wiegand Device. The TRANSMIT should light for ½ second. D7 POWER D6 D5 TRANSMIT D4 RECEIVE 1 If TRANSMIT Verify Wiegand power, ground, and data line wiring. Move Wiegand Device to 2nd Wiegand input (if unused, or swap). Verify Wiegand bit string does not exceed 56. If possible, try another Wiegand Device. 2 If STILL TRANSMIT Reset Power º If TRANSMIT returns verify electric strikes, mag locks, and other inductive devices are properly clamped and surge protected. Remote Hardware is possibly bad or damaged. 14

16 Verify Wiegand Receive at Central Present credential to Wiegand Device. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. D7 POWER D6 D5 TRANSMIT D4 RECEIVE 1 If RECEIVE on Central Look for obvious heavy obstruction or interference. Move the Central closer to the Remote to and test if in question. º If the Central and Remote are moved in close proximity and the Transmit lights on the Remote without the Receive on the Central, then Central hardware is possibly bad or damaged. 2 If units work in closer proximity Verify Remote and Central power supplies are capable of delivering 1 12VDC. Put both Central and Remote units in an upright, vertical position. Elevate as high as possible. Locate with least amount of obstruction between units as possible. Look for signs of obvious RF interference (difficult to do, but unlikely the cause). 3 If still RECEIVE on Central Verify inductive devices are properly clamped and surge protected. Central Hardware is possibly bad or damaged. Verify Wiegand Receive at Controller Present credential to Wiegand Device at Remote. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. The TRANSMIT on the should light for ½ second. D7 POWER D6 D5 TRANSMIT D4 RECEIVE 1 If TRANSMIT on Central Verify controller accepted the Wiegand credential correctly º If not, verify Wiegand data line and ground connections. º Verify bit string is less than 56 bits. º Refer to Bridge User Manual for series diode instruction on Wiegand datalines. Verify the controller activated the corresponding relay output and asserted the Relay Input on the Central typically goes from 0 to 5 VDC. 2 If still TRANSMIT on Central Verify inductive devices are properly clamped and surge protected. Central Hardware is possibly bad or damaged. 15

17 Verify Central (Controller Relay) receive at Remote Present credential to Wiegand Device at Remote. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. D7 POWER D6 D5 TRANSMIT D4 RECEIVE 1 If RECEIVE on Remote Look for obvious heavy obstruction or interference. Move the Central closer to the Remote to and test if in question. º If the Central and Remote are moved in close proximity and the Transmit lights on the Remote without the Receive on the Central, then Central hardware is possibly bad or damaged. 2 If units work in closer proximity Verify Remote and Central power supplies are capable of delivering 1 12 VDC. Put both Central and Remote units in an upright, vertical position. Elevate as high as possible. Locate with least amount of obstruction between units as possible. Look for signs of obvious RF interference (difficult to do, but unlikely the cause). 3 If still RECEIVE on Remote Verify inductive devices are properly clamped and surge protected. Central Hardware is possibly bad or damaged. 4 If still RECEIVE on Remote Verify electric strikes, mag locks, and other inductive devices are properly clamped and surge protected. Remote Hardware is possibly bad or damaged. Verify Remote Relay Outputs Present credential to Wiegand Device at Remote. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. The TRANSMIT on the should light for ½ second. The RECEIVE on the should light for ½ second. You should hear a brief click of the corresponding relay on the. 1 If RELAY on Remote Verify the correct Relay Input is connected to the Central. 2 If Relay actuated, but no device actuation Verify normally open/normally closed wiring. Verify wet (12DC common) or dry ( common) requirements. 3 If still actuation from the Remote Relay Verify inductive devices are properly clamped and surge protected. Switch to or swap with another relay channel and test. Remote Hardware is possibly bad or damaged. 16

18 Common Problems Controller is logging double entries The Remote is retrying the transmission because the Central didn t respond with a relay Command. º Wiegand credential not registered at controller (so no Relay asserted) º Latency (delay) of controller is greater than ½ second. º Central relay input is not connected to Controller Controller will not accept Wiegand from Central Bridge Verify Wiegand bit string is less than 56 bits. Refer to Bridge User Manual for series diode instruction on Wiegand data lines. Central or Remote is locking up (power reset makes it work again) Verify inductive devices are properly clamped and surge protected. Remote and Central will communicate in close range but not in installation Verify the power supply is 12 1 AMP. Lower amperage will cause shorter range. Reduce obstructions where possible. Position Central and Remote units in upright, vertical position. Dual keypads Use the keypad in single wire mode. Some require a dipswitch setting and others automatically detect. Typically the output of the Remote is connected to the ORANGE wire. Consult your reader user manual for specific instructions. The Remote follows the corresponding Relay Output. No Central connection is required. 17

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21 WARRANTY The warranty period of this product is 24 months, beginning from the manufacturing date. During this period, if the product does not operate correctly, due to a defective component, the product will be repaired or replaced at the sole discretion of Transmitter Solutions. This warranty does not extend to the product casing which can be damaged by conditions outside of the control of Transmitter Solutions. EXCEPT AS SET FORTH ABOVE, TRANSMITTER SOLUTIONS MAKES WARRANTIES REGARDING THE GOODS, EXPRESS OR IMPLIED, ILUDING WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. BUYER MAKES RELIAE ON ANY REPRESENTATION OF TRANSMITTER SOLUTIONS, EXPRESS OR IMPLIED, WITH REGARD TO THE GOODS AND ACCEPTS THEM ASIS/WHEREIS. TRANSMITTER SOLUTIONS SELLS THE GOODS TO BUYER ON CONDITION THAT TRANSMITTER SOLUTIONS WILL HAVE LIABILITY OF ANY KIND AS A RESULT OF THE SALE. BUYER AGREES THAT TRANSMITTER SOLUTIONS SHALL HAVE LIABILITY FOR DAMAGES OF ANY KIND, WHETHER DIRECT, IIDENTAL OR CONSEQUENTIAL DAMAGES, ILUDING INJURIES TO PERSONS OR PROPER TY, TO BUYER, ITS EMPLOYEES OR AGENTS, AS A RESULT OF THE SALE. BUYER ALSO AGREES TO HOLD TRANSMITTER SOLUTIONS HARMLESS FROM ANY CLAIMS BUYER, OR ANY THIRD PARTY, MAY HAVE AS A RESULT OF BUYER S USE OR DISPOSAL OF THE GOODS. BUYER HAS READ THIS DISCLAIMER AND AGREES WITH ITS TERMS IN CONSIDERATION OF RECEIVING THE GOODS. MORE INFORMATION: PH FX