R-net Error Code List

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1 Text displayed on Name Extended Description Fault Type JSMorOMNI 0001 Memory Running Ram Check 0200 PM Memory EEPROM Check System fault PM Memory Calibration EEPROM Calibration Data Check System fault Cal 3 Remedy # 0204 Memory EEPROM Programming Data Check 0208 Memory EEPROM Persistent Data Check 0500 Reference Hold Control fault TBD 0600 Converting 0V Mux 0 Connection Control fault Converting 0V Mux 1 Connection Control fault Converting 0V Mux 2 Connection Control fault Converting 0V Mux 3 Connection Control fault Joystick Supply Failure Control fault TBD V Supply Failure Control fault Regulator Supply Failure Control fault Joystick Mid Reference System fault Joystick 4 080A Joystick Mid Reference Comparison System fault Joystick 4 080B Joystick Mid Reference Comparison Startup System fault Joystick S Detached OMNI Input Device Disconnected System fault S Disconnected 5 0A00 Gone To Sleep System fault Gone to Sleep 6 0B00 EEPROM Write Control fault TBD 0B01 EEPROM Not Busy Fault Control fault TBD 0B02 EEPROM Write Timeout Control fault TBD 0B08 EEPROM Address Out Of Range Control fault TBD 0E00 Joystick Joystick Right System fault Joystick 4 0E02 Joystick Joystick Forward System fault Joystick Joystick Dual Path Comparison Right System fault Joystick Joystick Dual Path Comparison Forward System fault Joystick Current Limit Reference Fault Control fault TBD 1304 Current Limit Failed To Operate When Positive Inpu Control fault TBD 1308 Current Limit Left Sense Trip Control fault Current Limit Right Sense Trip Control fault 3 130A Current Limit Startup Fault Control fault Current Limit Sense Trip Control fault Motors Cross Coupled Control fault Solenoid Brake Driver Fault Control fault 3, 7, Solenoid Brake Interlock Fault Control fault 3, 7, M1 Solenoid Brake Fault System fault M1 Brake M2 Solenoid Brake Fault System fault M2 Brake High Battery Voltage System fault High Battery High Battery Voltage Overvoltage Comparator Tripped System fault High Battery Relay On In Standby Control fault TBD 1701 Relay Off In Drive Control fault TBD 1703 Relay Interlock Fault Control fault 3, Relay Driver Fault Control fault TBD 1705 Relay Stuck Closed Control fault 3, Watchdog Failed To Trip Control fault 3, 10 1B01 Right Forward Current Null Bad Control fault 3 1B02 Right Reverse Current Null Bad Control fault 3 Revision 1 Revision effective from: Page: 1/9

2 Text displayed on Remedy Name Extended Description Fault Type JSMorOMNI # 1B10 Positive Current Feedback Null Bad Control fault 3 1C01 Left Forward Current Null Bad Control fault 3 1C02 Left Reverse Current Null Bad Control fault 3 1C10 Negative Current Feedback Null Bad Control fault 3 1D00 Front End Fault Control fault TBD 1D03 Switch Input Pullup Circuit Failure Control fault TBD 1E03 Inhibit Active Charger Connected System fault Charging 11 1E07 User Switch Detached System fault Switch Detached 12 1E20 Inhibit Active System fault Inhibit Active 13 1E21 Inhibit Active System fault Inhibit Active 13 1E22 Inhibit Active System fault Inhibit Active 13 1E23 Inhibit Active System fault Inhibit Active 13 1E24 Inhibit Active System fault Inhibit Active 13 1E25 Inhibit Active System fault Inhibit Active 13 1E26 Inhibit Active System fault Inhibit Active 13 1E27 Inhibit Active System fault Inhibit Active 13 1E28 Inhibit Active System fault Inhibit Active 13 1E29 Inhibit Active System fault Inhibit Active 13 1E2A Inhibit Active System fault Inhibit Active 13 1E2B Inhibit Active System fault Inhibit Active 13 1E2C Inhibit Active System fault Inhibit Active 13 1E2D Inhibit Active System fault Inhibit Active 13 1E2E Inhibit Active System fault Inhibit Active 13 1E2F Inhibit Active System fault Inhibit Active 13 1E30 Inhibit Active System fault Inhibit Active 13 1E31 Inhibit Active System fault Inhibit Active 13 1E32 Inhibit Active System fault Inhibit Active 13 1E33 Inhibit Active System fault Inhibit Active 13 1E34 Inhibit Active System fault Inhibit Active 13 1E35 Inhibit Active System fault Inhibit Active 13 1E36 Inhibit Active System fault Inhibit Active 13 1E37 Inhibit Active System fault Inhibit Active 13 1E38 Inhibit Active System fault Inhibit Active 13 1E39 Inhibit Active System fault Inhibit Active 13 1E3A Inhibit Active System fault Inhibit Active 13 1E3B Inhibit Active System fault Inhibit Active 13 1E3C Inhibit Active System fault Inhibit Active 13 1E3D Inhibit Active System fault Inhibit Active 13 1E3E Inhibit Active System fault Inhibit Active 13 1E3F Inhibit Active System fault Inhibit Active 13 2A00 Feedback Voltage Fault Right Control fault 3 2A01 Right Voltage Null Bad Control fault 3 2B00 Feedback Voltage Fault Left Control fault 3 2B01 Left Voltage Null Bad Control fault 3 2C00 Low Battery Voltage System fault Low Battery 14 2C01 Low Battery Voltage Very Low Battery Voltage(<16v) System fault Low Battery 14 2C02 Low Battery Voltage Low Battery Lockout(<16v) System fault Low Battery 14 2F01 Center Joystick System fault Center Joystick Low Bridge Voltage Control fault 3, 10 Revision 1 Revision effective from: Page: 2/9

3 Text displayed on Name Extended Description Fault Type JSMorOMNI 3101 Bridge To Battery Short Control fault Port 2 Verification Control fault TBD 3211 Bad Settings Parameter Range System fault Bad Settings ADC Storage Control fault TBD 3611 Failed To Arm Trip Latch Control fault 3 3A00 Bad Settings System fault Bad Settings 15 3A05 System Power Cycle Required System fault Cycle Power 16 3B00 M1 Motor Open Circuit System fault M1 Motor 17 3C00 M2 Motor Open Circuit System fault M2 Motor 18 3D00 M1 Motor Shorted High System fault M1 Motor 19 3D01 M1 Motor Shorted Low System fault M1 Motor 20 3E00 M2 Motor Shorted High System fault M2 Motor 21 3E01 M2 Motor Shorted Low System fault M2 Motor Latched Drive Timeout Latched drive timeout expired System fault Latched TO High Temperature Control fault 24 Overtemperature 7A08 (Actuators) Actuator Driver Over Temperature System fault Overtemp.(Acts) 25 7A09 Actuator Driver Enabled In Standby Control fault 25 7A0A Actuator Driver Disabled In Drive Control fault 25 7A0B Actuator Driver Failure Control fault 25 7A0C Over-current Actuator Channel Current Exceeded System fault Over-current 25 7A0D Channel Current Amplifier Failure Control fault 25 7A0E Over-currentActuator Actuator Current Sensor Temperature System fault Over-current 25 Channel 7A12 Actuator 1 Shorted High Control fault 25 7A13 Actuator 1 Shorted Low Control fault 25 7A22 Actuator 2 Shorted High Control fault 25 7A23 Actuator 2 Shorted Low Control fault 25 7A32 Actuator 3 Shorted High Control fault 25 7A33 Actuator 3 Shorted Low Control fault 25 7A42 Actuator 4 Shorted High Control fault 25 7A43 Actuator 4 Shorted Low Control fault 25 7A52 Actuator 5 Shorted High Control fault 25 7A53 Actuator 5 Shorted Low Control fault 25 7A62 Actuator 6 Shorted High Control fault 25 7A63 Actuator 6 Shorted Low Control fault 25 Over-current Actuator 7A90 Channel Common Current Exceeded System fault Over-current 25 7A91 Total Current Amplifier Failure Control fault 25 7C00 Thermistor Fault Thermistor measurement is out of range Control fault 3 7E00 PM Memory Running Repository System fault PM Memory 2 7E01 PM Memory Unable to Open PM Req File System fault PM Memory 2 7E02 Memory Unable to synchronise with Repository 7E03 Memory Failed to cancel queued message 7E04 Memory Repository aborted transfer 7E05 Memory Repository timeout during transfer 7E06 Memory Invalid Repository node number detected 7E07 Memory Incompatible file format Remedy # Revision 1 Revision effective from: Page: 3/9

4 Text displayed on Remedy Name Extended Description Fault Type JSMorOMNI # 7E08 Memory Bad data in Repository file 7E09 Memory Bad descriptor in Repository file 7E0A Memory Old file format in Repository cannot restore corrupt file 7E0B Memory File Slot CRC does not match 7E0C Memory Special File sequence error 7E0D Memory Incompatible Special File format 7E0E Memory Unable to repair corrupt Special File 7E0F Memory Invalid Special File version in Repository 7E10 Memory Invalid Special File variant 7E11 Memory Upgrade would mix Special File variants 7E12 Memory Unable to repair corrupt Special File set 7E13 Memory FailedtodeleteSpecialFileinorderto repair set 7E14 Memory Repository aborted tranfer Special File 7E15 Memory Repository timeout during tranfer- Special File 7E20 Memory Get Repository Timeout 7E21 Memory Release Repository Timeout 7E22 Memory Check Repository Timeout 7E23 Memory Repository Taken 7E24 Memory Repository Not Released 7E25 Memory Set Values Get File Slot 7E26 Memory Set Values Set Slot Location 7E27 Memory Slot Write 7E28 Memory Set Values Slot Data 7E29 Memory Set Values Get File Slot 7E2A Memory Get Values Get File Slot 7E2B Memory Get Values Set Slot Location 7E2C Memory Get Values Slot Data 7E2E Memory Get Size Get File Slot 7E2F Memory Get Slot Size 7E30 Memory Get Operating Time 7E34 Memory Get Eventlog Event 7E35 Memory Get Org Number 7E36 Memory Get Attributes Get File Slot 7E37 Memory Get Slot Check 7E38 Memory Set Slot Verify 7E39 Memory Get File Attributes 7E3A Memory Repository Data Corrupt 7F00 Bad Cable CAN Transceiver in fault tolerent mode System fault Bad Cable System CAN Device Off-line System fault System Bus Off Control fault TBD 8102 CAN Receiver Overrun Control fault TBD 8103 Memory Rebus Tx Queue Full 8104 System Rx DLC Not As Expected System fault System 27 Revision 1 Revision effective from: Page: 4/9

5 Text displayed on Name Extended Description Fault Type JSMorOMNI 8105 DIME System fault DIME System Config Failure System fault System System Rebus Event Queue Overflow System fault System System Config Data Access System fault System System Pre-Op Failure System fault System A PM Memory SCF File Read Failure System fault PM Memory 2 810B PM Memory DCF File Read Failure System fault PM Memory 2 810C System FailedtoInitDCFTablesbyPre-Op End System fault System D System Config Failure- No Repository Node System fault System E System Config Failure- Too Many Repository Nodes System fault System SC Received by Waking Node Control fault 8140 Memory Tx Confirm Timeout 8141 System Config Failure- No PG Input Device System fault System TBD 8142 System Config Failure- Invalid PG Input Devices Param System fault System System Config Failure- Unexpected Non PG Input Device System fault System Bad Settings Unable to Select Profile System fault Bad Settings Memory Invalid AIM Indicated 8182 Memory Invalid Mode or Profile Message 8183 Bad Settings No Modes Available System fault Bad Settings Focus Mask Access Control fault TBD Remedy # 8800 Overtemperature(Lamps) Lighting Driver Over Temperature System fault Overtemp. (Lamps) Left Lamp Short Circuit System fault Left Lamp Short Right Lamp Short Circuit System fault Right Lamp Short Brake Lamp Short Circuit System fault Brake Lamp Short D Left Indicators Short Circuit System fault L Ind Lamp Short E Right Indicators Short Circuit System fault R Ind Lamp Short C Indicators Open Circuit System fault Ind Lamp Failed 2 883C Indicators Open Circuit Indicators Single Bulb Failure System fault Ind Lamp Failed 25 8E00 Statemachine Queue Overflow Control fault TBD 8E01 Event Queue Overflow Control fault TBD FFFF Module Module reporting may need repair. System fault Module 1, 29 Revision 1 Revision effective from: Page: 5/9

6 TheremedynumbersshownintherightcolumnoftheCodeListrefertotheSuggestedActionsbelow.Goto theremedynumbershowninthecodelistandperformtheactionstoattempttoremedytheissue.ifthese actions do not resolve the issue, contact Permobil Technical Support at for further assistance. Remedy Suggested Actions ThismemoryerrorcouldbecausedbyanyofthemoduleswithintheR-netsystem. Checkallcablesandconnections. TurnthewheelchairoffandbackonusingthepowerbuttonontheJSMorotherinputdevice If the trip is still present and the system contains non-pgdt Modules(i.e. ESP, ICS Master Module, Co-Pilot, etc): Disconnectallthenon-PGDTmodulesandturnthewheelchairoffandbackonusingthepowerbutton. Ifthishasclearedtheerror: Connecteachnon-PGDTModuleinturn,cyclingthepowereachtime. Ifthetripreappearsafteroneofthepowercyclesthenthelastmoduleaddedtothesystemmustbecausingtheerror. This memory error is specific to the R-net Power Module. Checkallcablesandconnections. UsingtheR-netPCProgrammer,re-writethewheelchair sprogramfiletothecontrolsystem. The most current program file for the specific wheelchair model should be used, contact Permobil for assistance. Perform the following steps: Checktheconditionandchargelevelofthebatteries. Ensuretheconnectionsbetweenthebatteriesandpowermodulearetightandthecablesarenotdamaged. Ensuretheconnectionsbetweenthemotorsandpowermodulearetightandthecablesarenotdamaged. RemoveandRestorepowertotheDriveSystembyturningtheCircuitBreakeroff/onorbydisconnectingtheMain Fuse from the batteries and reconnecting it. Themostcommoncauseofthiserrorisifthejoystickisdeflectedawayfromcenterbeforeandduringthetimethecontrol system is switched on. The joystick displaced screen will be displayed for 5 seconds, if the joystick is not released within that time then a error is registered. Ensurethatthejoystickiscenteredandpower-upthecontrolsystem. The Omni has detected that the Specialty Input Device(S) has become disconnected. CheckallcablesandconnectorsbetweentheOmniandtheS. If the error persists: CheckthatthesettingoftheOmniparameter,9-WayDetect,isappropriatefortheSthatisbeingused.For example,iftheshasnodetect-link(connectionbetweenpins5&8),thenthisparametershouldbesettooff. ThisoccurswhenthecontrolsystemhasbeenleftinactiveforatimegreaterthantheparameterSleepTimer.Anentryismade inthesystemlogeachtimethisoccurs. ThiserroroccurswhenthecontrolsystemdetectsaprobleminthesolenoidbrakeconnectedtotheM1portofthePower Module or the connections to the brake itself. ThebrakeconnectedtoM1variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. Checkthesolenoidbrake,cablesandconnectionstothepowermodule. ThiserroroccurswhenthecontrolsystemdetectsaprobleminthesolenoidbrakeconnectedtotheM2portofthePower Module or the connections to the brake itself. ThebrakeconnectedtoM2variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. Checkthesolenoidbrake,cablesandconnectionstothepowermodule. This occurs when the control system detects that the battery voltage has risen above 35V. The most common reasons for this are overcharging of the battery or bad connections between the control system and the batteries. Checkthechargelevelandconditionofthebatteries. Ensuretheconnectionsbetweenthebatteriesandthecontrolsystemaretightandnotdamaged. Ensuretheconnectionbetweenthebatteriesandcircuitbreaker/mainfusearetightandnotdamaged. This error is sometimes caused by low battery voltage or a worn or defective battery. Checkthechargelevelandconditionofthebatteries. Ensuretheconnectionsbetweenthebatteriesandthecontrolsystemaretightandnotdamaged. Ensuretheconnectionbetweenthebatteriesandcircuitbreaker/mainfusearetightandnotdamaged. Revision 1 Revision effective from: Page: 6/9

7 Remedy Suggested Actions ThisoccurswhenthecontrolsystemdetectsthatachargerisconnectedtothefrontoftheJSM/OMNIorthechassismounted 11 charger connector. The Battery charging screen(climbing bars) will be displayed during charger connection. Anentryismadeinthesystemlogeachtimethisoccurs.DisconnectthechargerfromtheWheelchair. If the trip is still present after the charger has been disconnected, the Joystick Module may be defective, contact Permobil. TheOmnihasdetectedthattheUserSwitchhasbecomedisconnectedfromtheU1orU2portoftheOmni. CheckallcablesandconnectorsbetweentheOmniportsandtheUserSwitch. Ifthetripisstillpresentaftertheabovecheckshavebeenmade,thentheUserSwitchmaybedefective.Tryreplacingitwitha 12 known good switch. IfitisrequiredtousetheOmniwithoutaUserSwitchbeingconnected,thentheparameterSwitchDetectshouldbesettoOff. If a User Switch is not used the responsibility for that decision lies with the healthcare professional. ThisoccurswhenanyoftheInhibitinputsareactiveandinalatchedstate.Theactualinhibitthatisactiveisindicatedbythe last2digitsofthecode.thecodeisinhex.forexample: 1E20-ForInhibit2 1E21-ForInhibit3 13 1E22-ForInhibit4 1E23-ForInhibit5 Turnthewheelchairoffandon,thiswilldroptheinhibitoutofitslatchedstate,thatmightclearthetrip. CheckallwiringandswitchesconnectedtotheindicatedInhibits. This error occurs when the controller detects that the battery voltage has fallen below 16V. Checkthechargelevelandconditionofthebatteries. 14 Ensuretheconnectionsbetweenthebatteriesandthecontrolsystemaretightandnotdamaged. Ensuretheconnectionbetweenthebatteriesandcircuitbreaker/mainfusearetightandnotdamaged. This error occurs when the control system detects incorrect or invalid program settings. Makeanoteofthecurrentparametersettingsbyreadingthemfromthecontrollerandsavingorprintingthem. Checkthatallparametersettingsappearcorrect.Re-programthecontrolsystemusingtheR-netPCProgrammer. 15 If the error persists: ResetthecontrolsystemtofactorydefaultsettingsusingtheReturntoDefaultscommand. Usingthepreviouslysavedorprintedparametersettings,re-programtherequiredsettingsinsmallgroups,cycling thepoweraftereachgrouptoseeifthetripoccursagain. This message is displayed when the R-net system encounters a change in the system or program settings, and must power downandbackupagainfortheadjustmentstobeheld.itisnotatripcondition,butanindicationthatthecyclepower 16 function has been activated. TurnthewheelchairoffandbackonusingthepowerbuttonontheJSMorotherinputdevice. ThiserroroccurswhenthecontrolsystemdetectsthatthemotorconnectedtotheM1portofthePowerModulehasbecome disconnected. 17 ThemotorconnectedtoM1variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. ThiserroroccurswhenthecontrolsystemdetectsthatthemotorconnectedtotheM2portofthePowerModulehasbecome disconnected. 18 ThemotorconnectedtoM2variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. This occurs when the control system detects that the motor connected to M1 on the Power Module has"short-circuited" to a battery positive connection. ThemotorconnectedtoM1variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. 19 Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. CheckforvoltagebetweentheM1motorconnectionsandthepositivebatteryterminalswhenthewheelchairison, but not driving the motors. Revision 1 Revision effective from: Page: 7/9

8 Remedy Suggested Actions This occurs when the control system detects that the motor connected to M1 on the Power Module has"short-circuited" to a battery negative connection. ThemotorconnectedtoM1variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. 20 Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. CheckforvoltagebetweentheM1motorconnectionsandthenegativebatteryterminalswhenthewheelchairison, but not driving the motors. This occurs when the control system detects that the motor connected to M2 on the Power Module has"short-circuited" to a battery positive connection. ThemotorconnectedtoM2variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. 21 Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. CheckforvoltagebetweentheM2motorconnectionsandthepositivebatteryterminalswhenthewheelchairison, but not driving the motors. This occurs when the control system detects that the motor connected to M2 on the Power Module has"short-circuited" to a battery negative connection. ThemotorconnectedtoM2variesbyconfiguration,followcablingtoensureyouarecheckingthecorrectone. 22 Checkthemotorcablesandconnectionsbetweenthemotorandcontrolsystem,ensurethereisnodamage. CheckforvoltagebetweentheM2motorconnectionsandthenegativebatteryterminalswhenthewheelchairison, but not driving the motors. This message is displayed when the Latched Drive Timeout period is exceeded. It is not a trip condition, but an indication that 23 the Timeout period has been exceeded. IftheLatchedDriveTimeoutperiodisnotlongenough,adjusttheLatchedTimeoutparameter. This error occurs when the control system reaches its Temperature Threshold and thus becomes too hot. The controller goes 24 outofdriveintostandbytoallowthecontrollertocooldown.anentryismadeinthesystemlogeachtimethecontrollergets toohotandgoesoutofdrive. This error refers to a problem with the PGDT Seating Module(SM) or Intelligent Seating Module(ISM). 25 Permobil Wheelchairs do not utilize these modules, therefore this error code should not be seen on Permobil products. ThiserrorisdisplayedwhenthecontrolsystemdetectsafaultinthewiringintheR-netbuscablesbetweenanyofthe modules. Confirmthatallcablesaresecurelyconnectedtotheirmatingconnectors(noyellowshowing.) 26 Checkallcablesandconnectionsforcontinuityfromoneendofthecabletotheother,usinganohmmeter. Ifthereisanyvisibledamagetoanycable,replaceit. Disconnectonecablefromthesystematatimecyclingthepoweraftereachdisconnection.Whentheerrorisno longerdisplayed,thatcableorthemoduleitconnectstoisatfault. Thisoccurswhenthesystemdetectsatripthatcannotbeattributedtoaspecificmodule. Checkallcablesandconnections. TurnthewheelchairoffandbackonusingthepowerbuttonontheJSMorotherinputdevice. 27 If the trip is still present and the system contains non-pgdt Modules(i.e. ESP, ICS Master Module, Co-Pilot, etc): Disconnectallthenon-PGDTmodulesandturnthewheelchairoffandbackonusingthepowerbutton. Ifthishasclearedthetrip: Connecteachnon-PGDTModuleinturn,cyclingthepowereachtime. Iftheerrorreappearsafteroneofthepowercyclesthenthelastmoduleaddedtothesystemmustbecausingtheerror. Revision 1 Revision effective from: Page: 8/9

9 Remedy Suggested Actions This error occurs when the control system detects an identification conflict between two modules in the system. Ifanewmodulehasbeenintroduced: Disconnectthenewmoduleandcyclethepower. Ifnotripispresentconnectthenewmoduletothesystemandcyclethepower. Ifthetripreappearsthenthenewmodulemustbethecauseoftheproblem If there have been no additions: Disconnectonemoduleatatime. CyclepoweraseachmoduleisremovedusingthepowerbuttonontheJSMorotherinputdevice. Whentheerrorisnolongerdisplayed,reconnectthemodulesinreverseordertohelpidentifytheconflictingdevices. If the error is still present after the above checks have been made, contact Permobil for further assistance. Thiserrorreferstoanunknownproblemwiththemodulethatisreportingtheerror. AccesstheSystemFaultLogusingtheOn-BoardProgramming(OBP)ortheR-netPCProgrammer.Findthemodule name/thathasanfffferrorinitserrorlog. ThemodulewithFFFFinitserrorlogneedstobeinvestigatedandmayneedtoberepairedorreplaced. Revision 1 Revision effective from: Page: 9/9

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