ACTIVE SHOOTER RESPONSE CAPABILITY STATEMENT. Dynamiq - Active Shooter Response

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1 ACTIVE SHOOTER RESPONSE CAPABILITY STATEMENT

2 ACTIVE SHOOTER RESPONSE Responding to armed assault acts of terrorism and active shooter incidents Acts of terrorism and shootings in public places have become an unfortunate reality in modern society. As a result, many organisations are taking proactive measures to protect their people, stakeholders and reputation. Background In 2013, the Australia and New Zealand Counter-Terrorism Committee (ANZCTC) released the national guidelines for Active Shooter incidents. These outlined actions to help protect places of mass gathering such as: Sporting, tourism, entrainment venues and major events Shopping and business precincts Government buildings Hotels and convention centres Public transport hubs Soon after the guidelines were released, Dynamiq was approached for advice on how best to prepare for an Active Shooter incident. In response, we assembled a team of experts, including: Risk management consultants Intelligence and counter-terrorism specialist Emergency management consultants involved in warden training and evacuation training A counter-terrorism expert who was involved in developing the national guidelines The result of this development was five modules which link together to form a comprehensive preparation for an active shooter incident. How to prepare for an active shooter incident Active shooter incidents often begin with minimal warning, lasting a short duration, and culminate in widespread fear and tragic results. Unlike other emergencies an active shooter incident can be highly unpredictable, due to a continuously moving threat. Therefore, the correct prevention and preparation initiatives, strong leadership and decisiveness by staff are crucial for an effective response.

3 The following list comprises a number of ways an organisation can prepare: 1. Threat Assessment Using an intelligence-led approach, the Threat Assessment should identify specific internal or external threats which may affect your people, assets and operations. By collecting and analysing security threat indicators, it is possible to develop an accurate threat picture for your organisation. 2. Active Shooter Response Audit Does your organisation have specific active shooter response plans and procedures in place? If so, have they been independently audited and tested? An audit can also provide an evaluation of the physical security systems in place to see if these are effective for responding to an active shooter incident. 3. Active Shooter Response Planning and Procedures If existing emergency management and security documentation does not already include a response to active shooter incidents, then specific plans and procedures should be developed. The implementation of an on-going Threat Identification Framework can also be included, which would cover the potential for internal as well as external threats. 4. Training in new procedures Staff should be trained appropriately to any new, updated or existing procedures for the response to an active shooter incident. This should include those staff, such as Wardens and security that would be responsible for decision-making during an incident. General staff would benefit from a briefing on what they can do to contribute to their own safety as well as the safety of others. 5. Exercise to test the response to an Active Shooter incident In comparison to other emergencies, an active shooter incident demands a more tactical and fluid response. This means that the pressure is on staff to act with limited time to make critical decisions. One way to prepare staff is by running a desktop exercise to go through a scenario in a safe environment and receive productive feedback. Contact: If you would like to discuss the requirements of your organisation with a Dynamiq consultant, contact us on or via ops@dynamiqglobal.com

4 COMPANY OVERVIEW Dynamiq currently supports over 6000 Australian corporations operating globally backed by network of over 75,000 medical, security and evacuation service providers. We have Australia's largest network of emergency management, security and medical response personnel and currently provide on-site services for major projects in Australia, Africa, Asia and the Americas. Our 3 business units, Dynamiq Strategy, Dynamiq People and Dynamiq Assist, work seamlessly together to provide your business with the best possible risk management, onsite medical, security and emergency support and emergency response services.

5 MEDICAL It is our objective to provide first world health care to clients regardless of where they are located or travelling. We also support our clients in remote or complex environments and can assist with the following: MEDICAL STAFF AND CLINICS MEDICAL AND PREVENTATIVE HEALTH 24/7 MEDICAL EVACUATION AND ADVICE HOTLINE MEDICAL ASSISTANCE AND EVACUATION RETURN TO WORK 24/7 TELE-MEDICINE AND E-MEDICINE WELLNESS PROGRAMS SECURITY We believe that security is a key enabler for a safe organisation. Working collaboratively with our clients, we review threats and vulnerabilities to your organisation and develop proactive strategies that enable you to get on with your business in a safe and compliant manner. We provide security risk assessments, security staff, response hotlines and much more to help protect your people, your assets and your environment. SECURITY RISK ASSESSMENTS AND PLANS TRAVEL SAFETY TRAINING TRAVEL AND GPS TRACKING COUNTRY SECURITY INFORMATION SECURITY STAFF 24/7 SECURITY RESPONSE HOTLINE KIDNAP, DETENTION AND EXTORTION PREVENTION AND RESPONSE EXECUTIVE PROTECTION

6 BUSINESS RESILIENCE The ability to change rapidly and respond effectively to external forces is a characteristic of business resilience. We assist organisations both large and small to improve the resilience of their people, community, environment, operations and reputation through training and exercising, planning and crisis and emergency management reviews and training. CRISIS AND EMERGENCY MANAGEMENT REVIEWS AND PLANNING TRAINING AND EXERCISING BUSINESS CONTINUITY PLANNING BUSINESS RECOVERY SUPPORT IN-HOUSE COMPANY HOTLINE MEDIA AND STAKEHOLDER MANAGEMENT 24/7 CRISIS RESPONSE EMERGENCY RESPONSE STAFF TECHNOLOGY The ability to respond quickly and efficiently in a crisis is vital to business operations. Fast and secure technology can aid and improve processes to centralise information and effectively communicate to your employees and stakeholders. Our secure online incident and issues management platform, EMQnet, offers a variety of systems to assist your business manage, communicate, record and analyse your emergency management needs. Our online health and wellness and e-medicine programs also provide additional support to our clients: EMQNET Security Incident Management System (SIMS) Crisis and Emergency System (CEMS) Incident Management System (IMS) Message Manager HEALTH AND WELLNESS E-MEDICINE RETURN TO WORK MANAGEMENT REMOTE WORKER

7 ADVISORY Our advisory services often represent the first phase of a client engagement. It is at this stage we determine the risk, identify gaps and make clear recommendations. Our team of advisors are experienced in supporting clients in remote, complex or high compliance environments. Our advisory services include: CRISIS AND EMERGENCY MANAGEMENT TRAINING AND EXERCISING SECURITY RISK MANAGEMENT BUSINESS RESILIENCE TRAVEL RISK MANAGEMENT MEDICAL AND PREVENTATIVE HEALTH KIDNAP, DETENTION AND EXTORTION PREVENTION 24/7 MONITORING & RESPONSE Dynamiq has established a 24/7 Emergency Operations Centre that is ready to immediately action your medical, travel assistance, and security response needs. Additionally our 24/7 Emergency Operations Centre provides a suite of best practice proactive services to assist organisations and travellers operate with confidence around the world. These include: GPS tracking and duress systems: remote worker systems: travel advisory systems and incident activation systems. 24/7 EMERGENCY OPERATIONS CENTRE MEDICAL ASSISTANCE AND EVACUATION TRAVEL AND GPS TRACKING COUNTRY SECURITY INFORMATION IN-HOUSE COMPANY HOTLINE INCIDENT ACTIVATION PLATFORM PROACTIVE TRAVEL RISK MANAGEMENT KIDNAP, DETENTION AND EXTORTION RESPONSE

8 PROJECT STAFFING Finding the right personnel, often at short notice, is often about relationships, past experience and having a good, established reputation in the market. At Dynamiq, we pride ourselves on all of the above. Additionally, we are able to draw on our dedicated recruitment database of over 2,000 qualified staff, both permanent and contracted, for placements in the following roles: MEDICAL STAFF & CLINICS Doctors Nurses Paramedics EMERGENCY RESPONSE STAFF Emergency Services Officers Emergency Response Specialists Fire and Rescue Responders SECURITY STAFF Security Officers Control Room Officers (mine sites and critical infrastructure experience) Security Supervisor and Managers WELLNESS PROGRAMS RETURN TO WORK PROGRAMS 24/7 TELE-MEDICINE AND E-MEDICINE EMERGENCY RESPONSE Ensuring the safety and security of our clients is at the core of everything we do. We have years of experience in the education sector in primary, secondary and tertiary environments and our tailored emergency management solutions are developed to meet our clients individual needs. EMERGENCY PROCEDURES TRAINING AND EXERCISES EVACUATION CHARTS AND VISUAL AIDS WARDEN RESPONSE PACKS COMPLIANCE AUDITING