Hitachi Storage Management Pack for VMware vrealize Operations Dashboard User s Guide

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1 Hitachi Storage Management Pack for VMware vrealize Operations Dashboard User s Guide FASTFIND LINKS Document Organization Software Version Getting Help Contents MK-92ADPTR082-04

2 All Rights Reserved, Copyright 2015, Hitachi, Ltd. About Disclaimer No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi, Ltd. Hitachi reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use. Please note, Hitachi, Ltd. shall not be held liable nor take responsibility for any occurrence of failure on a user s computer on which this software has been installed except instructions given in this manual. For more information about the support services mentioned in this manual, contact your sales representative or channel partner. Trademarks of Other Companies Microsoft is a registered trademark or trademark of Microsoft Corp. in the United States and other countries. Windows Server is a registered trademark or trademark of Microsoft Corp. in the United States and other countries. Windows is a registered trademark or trademark of Microsoft Corp. in the United States and other countries. VMware vrealize is a registered trademark or trademark of VMware, Inc. in the United States and other countries. VMware vsphere is a registered trademark or trademark of VMware, Inc. in the United States and other countries. VMware and ESXi are registered trademarks or trademarks of VMware, Inc. in the United States and other countries. All other brand names and product names are registered trademarks or trademarks of the individual owners. In addition, and are not marked in the text. Export Control When you export (or offer to provide to a non-resident) technologies and programs provided or specified in this document or the product which you purchased, please comply with the "Foreign Exchange and Foreign Trade Act" and other applicable laws, ordinances, and legislation. ii

3 Contents Preface... v Software Version... vi Intended Audience... vi Prerequisite Knowledge... vi Related Documents... vii About Figures Listed in the Manual... vii Revision Level... viii Acronyms and Abbreviations... ix 1. Overview System Requirements Hardware Prerequisites Software Prerequisites Hitachi Storage Management Pack for VMware vrealize Operations VMware Tools Restrictions and Considerations Consideration During Importing A Dashboard Metric collection Dashboards which require VMware Tools Dashboards which require Super metrics Product Package Contents Procedure for import of the dashboard Installation and execution of VMware Tools Collection By Hitachi Storage Management Pack Importing A Super Metric iii

4 5.4. Applying A Super Metric Importing A Dashboard File Displaying the dashboard Hitachi VM Performance dashboard Hitachi VM Performance dashboard file Super metrics which apply to Hitachi VM Performance dashboard Widget which configures Hitachi VM Performance dashboard Hitachi VM Performance dashboard interaction Hitachi VM Capacity dashboard Hitachi VM Capacity dashboard file Super metrics which apply to Hitachi VM Capacity dashboard Widget which configures Hitachi VM Capacity dashboard Hitachi VM Capacity dashboard interaction Hitachi TopN dashboard Hitachi TopN dashboard file Super metrics which apply to Hitachi TopN dashboard Widget which configures Hitachi VM Performance dashboard Hitachi TopN dashboard interaction Hitachi VM And Storage Relationship dashboard Hitachi VM And Storage Relationship dashboard file Super metrics which apply to Hitachi VM And Storage Relationship dashboard Widget which configures Hitachi VM And Storage Relationship dashboard Hitachi VM And Storage Relationship dashboard interaction Troubleshooting Troubleshooting During The Importing A Super Metrics Troubleshooting During The Importing A Dashboard Troubleshooting During Dashboard Operation Information Collected During Problems Occurrence iv

5 Preface Software Version Intended Audience Prerequisite Knowledge Related Documents About Figures Listed in the Manual Revision Level Acronyms and Abbreviations v

6 This User's Guide describes the prerequisites to display to a custom dashboard which was created for VMware vrealize Operations Manager user interface (hereinafter referred to as "the dashboard for Hitachi Storage Management Pack") the performance information of Hitachi storage system that Hitachi Storage Management Pack for VMware vrealize Operations (hereinafter referred to as "Hitachi Storage Management Pack") collected, the import method of the dashboard for Hitachi Storage Management Pack and the display of the dashboard for Hitachi Storage Management Pack. Information on the vsphere environment required by the dashboard for Hitachi Storage Management Pack, the setting method of the Hitachi storage system management software and the installation method of Hitachi Storage Management Pack are not included. Therefore, ask the vsphere environment administrator, the Hitachi storage system management software administrator and VM administrators to complete the prerequired system configurations in advance This document also provides the Hitachi Storage Management Pack troubleshooting information. VM administrators can pinpoint the root cause based on this document. If a problem seems to have been caused by Hitachi Storage Management Pack, the Hitachi Storage Management Pack support personnel should be contacted. Alternatively, if a problem appears to be caused by vsphere environment or the Hitachi storage system management software, the relevant administrators should be contacted to confirm the environment, investigate the cause, and solve the problem. Software Version This document supports Hitachi Storage Management Pack for VMware vrealize Operations V Intended Audience This document is intended for the following audiences: Operators of the user interface of the vrealize Operations Manager when used to verify the performance and the configurations of the storage system (herein after referred to as "VM administrators"). Prerequisite Knowledge This document is intended for users who are familiar with: The basic operations of Microsoft Windows Server and Microsoft Windows The basic operations of Linux The basic operations of VMware vrealize Operations Manager The basic operations of Hitachi Device Manager The basic operations of Hitachi Tuning Manager vi

7 Related Documents Related documents are as shown below. Documents for VMware vrealize Operations Manager 6.0 Documents for VMware vrealize Operations Manager 6.1 Documents for VMware vsphere ESXi and vcenter Server 5.1 Documents for VMware vsphere ESXi and vcenter Server 5.5 Documents for VMware vsphere ESXi and vcenter Server 6.0 Hitachi Storage Management Pack for VMware vrealize Operations User's Guide Hitachi Virtual Storage Platform Open System Configuration Guide Hitachi Virtual Storage Platform G1000 Open System Configuration Guide/ Mainframe System Configuration Guide Hitachi Virtual Storage Platform G200/G400/G600/G800 System Configuration Guide Hitachi Unified Storage VM System Configuration Guide Hitachi Command Suite Installation and Configuration Guide Hitachi Command Suite User Guide Hitachi Command Suite Tuning Manager Installation Guide Hitachi Command Suite Tuning Manager Hardware Reports Reference Hitachi Command Suite Tuning Manager Server Administration Guide Hitachi Command Suite Tuning Manager Agent Administration Guide Hitachi Command Suite Messages Hitachi Command Suite Administrator Guide Hitachi Command Suite Tuning Manager API Reference Guide About Figures Listed in the Manual This manual uses screenshots or partial screenshots from Windows computers in some illustrations. The colors in the screenshots may differ from the colors seen during actual use. vii

8 Revision Level Revision Date Description First edition February, 2015 Second edition April, 2015 Updating the descriptions with the new version release of Hitachi Storage Management Pack for VMware vrealize Operations Manager. There is no change on the dashboard. Third edition September, 2015 Editing the descriptions with the new version release. Adding the new dashboard file. Updating the existing dashboard file. Fourth edition October, 2015 Updating the descriptions with the new version release of Hitachi Storage Adapter for VMware vcenter Operations Management Suite. There is no change on the dashboard. viii

9 Acronyms and Abbreviations # Term and Abbreviation Description 1. Datastore Virtual area used to store a virtual machine image on ESXi. The actual area is created on a local disk or external storage system. 2. DP Pool Abbreviation of Dynamic Provisioning Pool. It consists of more than one exclusive RAID group. Dynamic Provisioning Pool is the area which manages data written in the virtual volume. 3. ESXi A bare-metal hypervisor (a virtualization OS) of VMware, Inc. 4. Metric Indicates the performance index which is collected by vrealize Operations Manager. 5. MPB Abbreviation of Management Processor Blade. MPB is equipped with four Management Processors (MP) and each MP distributes load of processing. 6. Parity Group The group of physical drives which consists RAID in the storage system. 7. Port The port for channel adapter or port controller of the storage system. 8. RAID Abbreviation of Redundant Arrays of Independent Disks. 9. Super Metric Indicates the numerical formula including one or more metric to be defined in vrealize Operations Manager. 10. VM Abbreviation of Virtual Machine. ix

10 x

11 1 1. Overview 1-1

12 This chapter describes the dashboard for Hitachi Storage Management Pack. The dashboard for Hitachi Storage Management Pack which displays the performance information of Hitachi storage system that Hitachi Storage Management Pack collected is a custom dashboard for VMware vrealize Operations Manager (hereinafter, vrealize Operations Manager) user interface. The view display of each dashboard describes in Chapter

13 2 2. System Requirements Hardware Prerequisites Software Prerequisites 2-1

14 This chapter describes the system requirements to exactly display the import details of the dashboard and the details which are expected on the dashboard. The dashboard for Hitachi Storage Management Pack requires that the Hitachi Storage Management Pack operates normally. Therefore, you must meet all of the system requirements of Hitachi Storage Management Pack. Refer to Hitachi Storage Management Pack for VMware vrealize Operations user s Guide for the system requirements of Hitachi Storage Management Pack Hardware Prerequisites Refer to Hitachi Storage Management Pack for VMware vrealize Operations User s Guide Software Prerequisites The requirements which were not described in Hitachi Storage Management Pack for VMware vrealize Operations User's Guide are described Hitachi Storage Management Pack for VMware vrealize Operations Required that Hitachi Storage Management Pack for VMware vrealize Operations has been installed and the performance information has been collected. Table Hitachi Storage Management Pack for VMware vrealize Operations # Software Remarks 1. Hitachi Storage Management Pack for VMware vrealize Operations v VMware Tools Some dashboards refer to metrics of VM which were created by VMware Tools. Accordingly, VMware Tools must be installed and operated on VM that VMware vcenter Operations Manager monitors. Refer to Chapter 6 for the details of metrics. The following Table lists the software requirements for VMware Tools. Table VMware Tools # Software Remarks 1. VMware Tools from VMware ESX/ESXi 5.1 Update 3 Required software to acquire metrics of 2. VMware Tools from VMware ESX/ESXi 5.5 Update 2 VM. 3. VMware Tools from VMware ESX/ESXi

15 3 3. Restrictions and Considerations Consideration During Importing A Dashboard 3-1

16 This Chapter describes restrictions and considerations Consideration During Importing A Dashboard Metric collection Make sure that all the metrics to display in the dashboard have collected before the import of the dashboard. Note Refer to 6. Display of the dashboard for each description of the dashboard. Note: In vsphere environment for the monitoring, it assumes that Datastore by Dynamic Provisioning Volume exists more than one. When all Datastore is created by Physical Logical Device, a dashboard cannot be applied Dashboards which require VMware Tools Table lists the dashboards which require VMware Tools for displaying normally. Table Dashboards which require VMware Tools # Required Dashboard Name 1. X Hitachi VM Performance 2. X Hitachi VM Capacity 3. - Hitachi TopN 4. - Hitachi VM And Storage Relationship Dashboards which require Super metrics # Dashboard 1. Hitachi VM Performance Dashboard 2. Hitachi VM Capacity Dashboard To display the dashboard normally, Table lists the dashboards which require super metrics, the super metric file name to import and the super metric name which displays on the screen after import. Table Dashboards which require super metrics Super Metric File Name Super Metric Name Applicable Object type 3. Hitachi TopN Dashboard Hitachi_Pool_IO_Density.json Hitachi Pool I/O Density Dynamic Provisioning Pool 4. Hitachi VM And Storage Relationship

17 4 4. Product Package Contents 4-1

18 The product package contents of CD are shown in Figure 4-1 and CD Files are described in Table 4-1. Volume label: SA044-XX_Y_Z Note 1 manual vcops MK-92ADPTR066-XX.pdf AS-312-XX.pdf vrops MK-92ADPTR081-XX.pdf MK-92ADPTR082-XX.pdf program vapp vcops vrops Hitachi-StorageAdapter-vcops-setup(XX.Y.Z)-01.pak dashboard HitachiTopN-Dashboard.xml HitachiVMCapacity-Dashboard.xml HitachiVMPerformance-Dashboard.xml HitachiVMAndStorageRelationship.xml supermetrics Hitachi_Datastore_Usage.xml Hitachi_Pool_IO_Density.xml Hitachi-StorageAdapter-vrops-setup(XX.Y.Z)-01.pak dashboard HitachiTopN-Dashboard.json HitachiVMCapacity-Dashboard.json HitachiVMPerformance-Dashboard.json HitachiVMPerformance-Dashboard_NoVLDEV.json HitachiVMAndStorageRelationship.json HitachiVMAndStorageRelationship_NoVLDEV.json supermetrics Hitachi_Pool_IO_Density.json Note 1: XX.Y.Z shows version number. Figure 4-1 The product package contents 4-2

19 Table 4-1 CD Files Description # File Description 1. MK-92ADPTR066-XX.pdf Hitachi Storage Adapter for VMware vcenter Operations Management Suite User s Guide (XX shows the number of versions) 2. MK-92ADPTR081-XX.pdf Hitachi Storage Management Pack for vrealize Operations User's Guide (XX shows the number of versions) 3. AS-312-XX.pdf Hitachi Storage Adapter for VMware vcenter Operations Management Suite Dashboard User s Guide (XX shows the number of versions) 4. MK-92ADPTR082-XX.pdf Hitachi Storage Management Pack for vrealize Operations Dashboard User's Guide (XX shows the number of versions) 5. Hitachi-StorageAdapter-vcops-setup(XX.Y.Z)-01.pak Install file of the Hitachi Storage Adapter for VMware vcenter Operations Management Suite (XX.Y.Z shows version number) 6. Hitachi-StorageAdapter-vrops-setup(XX.Y.Z)-01.pak Install file of the Hitachi Storage Management Pack for vrealize Operations (XX.Y.Z shows version number) 7. HitachiTopN-Dashboard.xml Hitachi TopN Dashboard for Hitachi Storage Adapter for VMware vcenter Operations Management Suite 8. HitachiVMCapacity-Dashboard.xml Hitachi VM Capacity Dashboard for Hitachi Storage Adapter for VMware vcenter Operations Management Suite 9. HitachiVMPerformance-Dashboard.xml Hitachi VM Performance Dashboard for Hitachi Storage Adapter for VMware vcenter Operations Management Suite 10. HitachiVMAndStorageRelationship.xml Hitachi VM And Storage Relationship Dashboard for VMware vcenter Operations Management Suite 11. Hitachi_Datastore_Usage.xml Hitachi Datastore Usage super metric file for Hitachi Storage Management Pack for vrealize Operations 12. Hitachi_Pool_IO_Density.xml Hitachi Pool IO Density super metric file for vcenter Operations Management Suite 13. HitachiTopN-Dashboard.json Hitachi TopN Dashboard for Hitachi Storage Management Pack for vrealize Operations 14. HitachiVMCapacity-Dashboard.json Hitachi VM Capacity for Hitachi Storage Management Pack for vrealize Operations 15. HitachiVMPerformance-Dashboard.json Hitachi VM Performance Dashboard for Hitachi Storage Management Pack for vrealize Operations 4-3

20 Table 4-1 CD Files Description # File Description 16. HitachiVMPerformance-Dashboard_NoVLDEV.json Hitachi VM Performance Dashboard for Hitachi Storage Management Pack for vrealize Operations (The version that Virtual Logical Device is not displayed) 17. HitachiVMAndStorageRelationship.json Hitachi VM And Storage Relationship Dashboard for Hitachi Storage Management Pack for vrealize Operations 18. HitachiVMAndStorageRelationship_NoVLDEV.json Hitachi VM And Storage Relationship Dashboard for Hitachi Storage Management Pack for vrealize Operations (The version that Virtual Logical Device is not displayed) 19. Hitachi_Pool_IO_Density.json Hitachi Pool IO Density super metric file for Hitachi Storage Management Pack for vrealize Operations 4-4

21 5 5. Procedure for import of the dashboard Installation and execution of VMware Tools Collection By Hitachi Storage Management Pack Importing A Super Metric Applying A Super Metric Importing A Dashboard File 5-1

22 This chapter describes the import procedure for the dashboard. A flowchart of the import procedure for the dashboard is shown in Figure 5-1. Each procedure is described in Section 5.1 or later. 1 Confirming requirements Confirm system requirements. (Chapter 2) 2 Installing and executing VMware Tools Install VMware Tools on VM for the monitoring target and execute it. 3 Collecting by Hitachi Storage Management Pack Create Hitachi Storage Management Pack instance and start collecting of the performance information 4 Importing super metrics Import super metric file to vrealize Operations Manager. 5 Applying of super metrics Apply super metric to a resource. 6 Importing a dashboard file Import a dashboard file. Figure 5-1 Import procedure of the dashboard 5-2

23 5.1. Installation and execution of VMware Tools Because some dashboards refer to the created metrics by VMware Tools, when you use the dashboard, you need to install VMware Tools on VM which VMware vcenter Operation Manager monitors and execute it. Refer to Section 3.1 for the dashboard required installation and execution of VMware Tools. For the installation method of VMware Tools, refer to the installation and setup guide of vsphere Collection By Hitachi Storage Management Pack Most of information on the dashboard is collected by Hitachi Storage Management Pack. Accordingly, Hitachi Storage Management Pack is installed on vrealize Operations, and Hitachi Storage Management Pack instance is created, then the collection of the performance information of the target storage system is started. Refer to Hitachi Storage Management Pack for VMware vrealize Operations User's Guide for the installation method of Hitachi Storage Management Pack and the creation method of Hitachi Storage Management Pack instance Importing A Super Metric Some dashboards use super metrics. Accordingly, when you use the dashboard, you need to import super metrics and allocate it to the designated resource in advance. Refer to Section 3.1 for the dashboard which requires importing and allocating the super metrics. The import method of super metrics is shown as follows. 1) Log in to vrealize Operations Manager interface with administrator s account. 2) Click Home icon in on the upper part of the left pane. 3) Select Content from the option listed in the left pane. 4) Select Super Metrics from the option listed in the left pane. 5) Click Actions icon in the upper part of the right pane. 6) Select Import Super Metric from the drop-down list. The Import Super Metric window is displayed. 7) Click Browse button in the Import Super Metric window and select super metrics file. 5-3

24 8) Click Done button in the Import Super Metric window. The Import Super Metrics window is closed, and the imported super metrics name is displayed in the window. Refer to Section 3.1 for the displayed super metrics name The imported super metrics name is displayed when Done button is clicked. Refer to Section 3.1 for the displayed super metrics name Applying A Super Metric Super metrics are applied to the resource in order to collect the imported super metrics. The application procedure for super metrics to the resource is shown as below. 1) Click Home icon in the upper part of the left pane. 2) Select Content from the option listed in the left pane. 3) Select Super Metrics from the option listed in the left pane. 4) Select an applying super metric from the super metrics displayed in the right pane and click Add Object Type on Object Type tub of lower part of the display. The Select Object Type window is displayed. 5) At the Select Object Type window, click to show a list of object types. From the list of object types under Hitachi Storage Management Pack, select an object type that you are going to apply a super metric. Refer to Table for the applying object type. 6) Click Select button in the Select Object Type window. The Select Object Type window is closed. 7) Click Home icon in the upper part of the left pane. 8) Select Administration from the option listed in the left pane. 9) Select Policies from the option listed in the left pane. 10) Select Policy Library tab in the upper part of the right pane. Select the policy that is currently being used and click Edit Selected Policy icon. The Edit Monitoring Policy window is displayed. 11) Select 4. Override Attributes in the left side of Edit Monitoring Policy window.. 5-4

25 12) Select Attribute Type in the right upper part of the Edit Monitoring Policy window, Uncheck Metric and Property. Leave Supermetric check. 13) Select Actions in the right upper part of the Edit Monitoring Policy window, and select Enable 14) Select Save button in the Edit Monitoring Policy window. The Edit Monitoring Policy window is closed Importing A Dashboard File To display the defined dashboard on the dashboard window, the dashboard file is imported. The import procedure of the dashboard file is shown as below. 1) Click Home icon in the upper part of the left pane. 2) Select Content from the option listed in the left pane. 3) Click Actions icon in the upper part of the right pane. 4) Select Import Dashboards from the drop-down list. The Import Dashboard window is displayed. 5) Click Browse button in the Import Dashboard window, and select a dashboard file. When the Dashboard file is selected, the Cancel button is changed to the Done button in the Import Dashboard window. 6) Click Done button in the Import Dashboard window. The Import Dashboard window is closed. When the import of the dashboard file is completed, the imported dashboard is displayed in the Dashboard List menu. Select the dashboard from the Dashboard List menu for displaying the dashboard in HOME. 5-5

26 5-6

27 6 6. Displaying the dashboard Hitachi VM Performance dashboard Hitachi VM Capacity dashboard Hitachi TopN dashboard Hitachi VM And Storage Relationship dashboard 6-1

28 This chapter describes the widget which configures each dashboard and the display of widgets. In addition, for the dashboard using super metrics, the application method of super metrics are described Hitachi VM Performance dashboard Hitachi VM Performance dashboard displays VM performance in the environment and the relationship between VM and storage resources. The display example of Hitachi VM Performance dashboard is shown in Figure Figure Display example of Hitachi VM Performance Dashboard Hitachi VM Performance dashboard file Table lists the dashboard file name to designate at the import of Hitachi VM Performance dashboard, the dashboard name displayed in Dashboard List menu and the dashboard title name in HOME. # Dashboard file name Table Hitachi VM Performance dashboard name list Label in the Dashboard List menu Dashboard title 1. HitachiVMPerformance-Dashboard.json Hitachi VM Performance Hitachi VM Performance 2. HitachiVMPerformance-Dashboard_NoV LDEV.json Note Hitachi VM Performance Hitachi VM Performance Note: HitachiVMPerformance-Dashboard_NoVLDEV.json is a dashboard that excluding VIRTUAL LOGICAL DEVICE from HitachiVMPerformance-Dashboard.json. When there is not Datastore using global storage virtualization in vspher environment under the monitoring, use HitachiVMPerformance-Dashboard_NoVLDEV.json. 6-2

29 Super metrics which apply to Hitachi VM Performance dashboard No super metrics for Hitachi VM Performance dashboard Widget which configures Hitachi VM Performance dashboard This Chapter describes the widget which configures Hitachi VM Performance dashboard and the display of widgets. Hitachi VM Performance dashboard consists of 2 widgets. Table lists the widget which configures Hitachi VM Performance dashboard. The display of each widget describes in Subsection or later. Table Widget which configures Hitachi VM Performance dashboard # Widget 1. VMDK Heat Map 2. VM to Storage Relationship VMDK Heat Map VMDK Heat Map is a widget which customized Heatmap widget. There are 2 Heatmap Views and they can be changed by selecting from the pull-down menu. Each View is described as shown below. VMDK Latency VMDK Latency is one of Heatmap View which is displayed in VMDK Heat Map. Table lists the setting details of VMDK Latency. The displayed contents are redrawn every 60 seconds. # Component Metric Table VMDK Latency setting list Unit of mesurement 1. Heat Map Object Size Virtual Machine Summary CPU Shares CPU Resource Share 2. Heat Map Object Color Virtual Machine Virtual Disk Aggregate Total Latency Milliseconds N/A 3. Green Threshold Heat Map Object Color Milliseconds 0 4. Red Threshold Heat Map Object Color Milliseconds 20 Value N/A 6-3

30 VMDK IOPS VMDK IOPS is one of Heat Map View which is displayed in VMDK Heat Map. Table lists the setting details of VMDK IOPS. The displayed contents are redrawn every 60 seconds. # Component Metric Table VMDK IOPS setting list 1. Heat Map Object Size Virtual Machine Virtual Disk Aggregate Commands per Second Unit of mesurement Commands Second 2. Heat Map Object Color Virtual Machine Virtual Disk Aggregate Total Latency Milliseconds N/A 3. Green Threshold Heat Map Object Color Milliseconds 0 4. Red Threshold Heat Map Object Color Milliseconds 20 per Value N/A VM to Storage Relationship VM to Storage Relationship is a widget which customized an Environmental Overview widget. The color of the object changes depending on the soundness of each resource. Table lists the resource kind that VM to Storage Relationship displays. The displayed contents are redrawn every 60 seconds. Table List of the Object type on VM to Storage Relationship # Object Type 1. Virtual Machine 2. Datastore 3. Port 4. Virtual Logical Device 5. Dynamic Provisioning Volume Note 6. Dynamic Provisioning Pool 7. Parity Group 8. Management Processor Blade 9. Cache Note: This is not displayed when applying HitachiVMPerformance-Dashboard_NoVLDEV.json Hitachi VM Performance dashboard interaction The following interaction is set to Hitachi VM Performance dashboard. When the Object on VMDK Heat Map is selected, Virtual Machine on VM to Storage Relationship corresponding to the selected Object is highlighted. 6-4

31 6.2. Hitachi VM Capacity dashboard Hitachi VM Capacity dashboard displays the capacity and the utilization of Dynamic Provisioning Volume and the relationship between the virtual resource and the storage resource which were created on Dynamic Provisioning Volume. An example display of Hitachi VM Capacity dashboard is shown in Figure Figure Example display of Hitachi VM Capacity Dashboard Hitachi VM Capacity dashboard file Table lists the dashboard file name to designate at the import of Hitachi VM Capacity dashboard, the dashboard name in Dashboard List menu and the dashboard title name in Home. # Dashboard file name Table Hitachi VM Capacity dashboard name list Label in Dashboard List menu 1. HitachiVMCapacity-Dashboard.json Hitachi VM Capacity Hitachi VM Capacity Dashboard title Super metrics which apply to Hitachi VM Capacity dashboard No super metrics for Hitachi VM Performance dashboard. 6-5

32 Widget which configures Hitachi VM Capacity dashboard This Chapter describes the widget which configures Hitachi VM Capacity dashboard and the details which the widget displays. Hitachi VM Capacity dashboard is configured with 2 widgets. Table lists the widget which configures Hitachi VM Capacity dashboard. The display of each widget describes in Subsection or later. Table Widget configuring Hitachi VM Capacity dashboard # Widget 1. Capacity Heat Map 2. Storage Capacity Resources Capacity Heat Map Capacity Heat Map is a widget which customized a Heatmap widget. There is one Heatmap View as below. Heatmap View is described as shown below. Dynamic Provisioning Volume Capacity Dynamic Provisioning Volume Capacity Dynamic Provisioning Volume Capacity is a Heatmap View that is displayed in the Capacity Heatmap widget. Table lists the setting details of Dynamic Provisioning Volume Capacity. The displayed contents are redrawn every 60 seconds. Table Dynamic Provisioning Volume Capacity setting list # Component Metric Unit of mesurement 1. Heat Map Object Size Dynamic Provisioning Volume Virtual Volume Capacity (MB) Megabytes N/A 2. Heat Map Object Color Dynamic Provisioning Volume Capacity Usage (%) Percent N/A 3. Green Threshold Heat Map Object Color Percent 0 4. Red Threshold Heat Map Object Color Percent 95 Value 6-6

33 Storage Capacity Resources Storage Capacity Resources is a widget which customized an Environmental Overview widget. The color of the object changes depending on the Health score of each object. The displayed contents are redrawn every 60 seconds. Table List of object type that Storage Capacity Resources display # Object Name 1. Virtual Machine 2. Datastore 3. Dynamic Provisioning Volume 4. Dynamic Provisioning Pool Hitachi VM Capacity dashboard interaction The following interaction is set to Hitachi VM Capacity dashboard. When the Object on Capacity Heat Map is selected, Virtual Machine on Storage Capacity Resources corresponding to the selected Object is highlighted Hitachi TopN dashboard Hitachi TopN dashboard displays the ranking in the monitoring target with the defined metric and also displays the time transition for change of the metric value. An example display of Hitachi TopN dashboard is shown in Figure Figure Example display of Hitachi TopN Dashboard 6-7

34 Hitachi TopN dashboard file Table lists the dashboard file name to designate at the import of Hitachi TopN dashboard, the dashboard name in Dashboard List menu and the dashboard title name in HOME. # Dashboard file name Table Hitachi TopN dashboard name list Label in Dashboard List menu 1. HitachiTopN-Dashboard.json Hitachi TopN Hitachi TopN Dashboard title Super metrics which apply to Hitachi TopN dashboard This Chapter describes super metrics for Hitachi TopN dashboard. Table lists super metrics which apply to Hitachi TopN dashboard. Refer to Section 5.3 for the import procedure of super metrics and refer to Section 5.4 for the application procedure of super metrics. Table Super metrics which apply to Hitachi TopN dashboard # Resource Kind Metric Description 1. Dynamic Provisioning Pool Super Metric Hitachi Pool I/O Density Frequency of read and write operations for virtual volumes mapped to the Dynamic Provisioning pool per capacity of the pool Widget which configures Hitachi VM Performance dashboard This chapter describes the widget which configures Hitachi TopN dashboard and the display of the widget. Hitachi TopN dashboard consists of 2 type of widgets. The widget on the left which customized Top-N widget and the widget on the right which customized the Metric Chart was configured. The display details of each widget describes in Subsection or later. 6-8

35 Widget which customized TopN widget A widget which customized TopN widget displays Top 10 Highest Utilization in the past 30 days for metrics of the corresponding resource kind. Table lists the widget information of the customized TopN widget. Table Widget which customized TopN Widget # Widget Object Type Metric 1. PORT AVG IOPS [IO PER SECOND] Port Port IO Operation 2. DYNAMIC PROVISIONING VOLUME WRITE IOPS [IO PER SECOND] 3. MANAGEMENT PROCESSOR BLADE BUSY RATE [%] 4. DYNAMIC PROVISIONING VOLUME USAGE [%] 5. DYNAMIC PROVISIONING POOL USAGE [%] 6. DYNAMIC PROVISIONING VOLUME READ IOPS [IO PER SECOND] 7. DYNAMIC PROVISIONING VOLUME SEQUENTIAL TOTAL IOPS [IO PER SECOND] 8. DYNAMIC PROVISIONING VOLUME TOTAL RESPONSE RATE [MICROSECOND] 9. DYNAMIC PROVISIONING VOLUME RANDOM TOTAL IOPS [IO PER SECOND] 10. DYNAMIC PROVISIONING VOLUME VIRTUAL VOLUME CAPACITY [MEGABYTE] 11. DYNAMIC PROVISIONING POOL HITACHI POOL I/O DENSITY Avg I/O per second Dynamic Provisioning Volume DISK IO Operation Write I/O per second Management Processor Blade Processor Processor Busy (%) Dynamic Provisioning Volume Capacity Usage (%) Dynamic Provisioning Pool Capacity Usage (%) Dynamic Provisioning Volume DISK IO Operation Read I/O per second Dynamic Provisioning Volume DISK IO Operation Sequential Total I/O per second Dynamic Provisioning Volume DISK IO Operation Total Response Rate (us) Dynamic Provisioning Volume DISK IO Operation Random Total I/O per second Dynamic Provisioning Volume DISK IO Operation Dynamic Provisioning Pool Super Metric Virtual Volume Capacity (MB) Hitachi Pool I/O Density 6-9

36 Widget which customized metric chart The widget which customized the metric chart has been set the interaction to display a graph for the selected metric in the corresponding widget. Table lists the widget information of the customized metric chart. Table Widget which customized metric chart # Widget Corresponding Widget 1. PORT AVG IOPS GRAPH PORT AVG IOPS [IO PER SECOND] 2. DYNAMIC PROVISIONING VOLUME WRITE IOPS GRAPH 3. MANAGEMENT PROCESSOR BLADE BUSY RATE GRAPH 4. DYNAMIC PROVISIONING VOLUME USAGE GRAPH 5. DYNAMIC PROVISIONING POOL USAGE GRAPH 6. DYNAMIC PROVISIONING VOLUME READ IOPS GRAPH 7. DYNAMIC PROVISIONING VOLUME SEQUENTIAL TOTAL IOPS GRAPH 8. DYNAMIC PROVISIONING VOLUME TOTAL RESPONSE RATE GRAPH 9. DYNAMIC PROVISIONING VOLUME RANDOM TOTAL IOPS GRAPH 10. DYNAMIC PROVISIONING VOLUME VIRTUAL VOLUME CAPACITY GRAPH 11. DYNAMIC PROVISIONING POOL HITACHI POOL I/O DENSITY GRAPH DYNAMIC PROVISIONING VOLUME WRITE IOPS [IO PER SECOND] MANAGEMENT PROCESSOR BLADE BUSY RATE [%] DYNAMIC PROVISIONING VOLUME USAGE [%] DYNAMIC PROVISIONING POOL USAGE [%] DYNAMIC PROVISIONING VOLUME READ IOPS [IO PER SECOND] DYNAMIC PROVISIONING VOLUME SEQUENTIAL TOTAL IOPS [IO PER SECOND] DYNAMIC PROVISIONING VOLUME TOTAL RESPONSE RATE [MICROSECOND] DYNAMIC PROVISIONING VOLUME RANDOM TOTAL IOPS [IO PER SECOND] DYNAMIC PROVISIONING VOLUME VIRTUAL VOLUME CAPACITY [MEGABYTE] DYNAMIC PROVISIONING POOL HITACHI POOL I/O DENSITY Hitachi TopN dashboard interaction Refer to Subsection for the interaction of Hitachi TopN dashboard. 6-10

37 6.4. Hitachi VM And Storage Relationship dashboard Hitachi VM And Storage Relationship dashboard displays the association of VM in the list of VM in the environment and the storage object. An example of display of Hitachi VM And Storage Relationship is shown in Figure Figure Example display of Hitachi VM And Storage Relationship Hitachi VM And Storage Relationship dashboard file Table lists the dashboard file name to designate at the import of Hitachi VM And Storage Relationship dashboard, the dashboard name in Dashboard List menu and the dashboard title name in HOME. Table Hitachi VM Performance dashboard name list # Dashboard file name Label in the Dashboard List menu 1. HitachiVMAndStorageRelationship.json Hitachi VM And Storage 2. HitachiVMAndStorageRelationship_NoV LDEV.json Note Relationship Hitachi VM And Storage Relationship Dashboard title Hitachi VM And Storage Relationship Hitachi VM And Storage Relationship Note: HitachiVMAndStorageRelationship_NoVLDEV.json is a dashboard that excluding VIRTUAL LOGICAL DEVICE from HitachiVMAndStorageRelationship.json. When there is not Datastore using global storage virtualization in vsphere environment under the monitoring, use HitachiVMAndStorageRelationship_NoVLDEV.json 6-11

38 Super metrics which apply to Hitachi VM And Storage Relationship dashboard No super metrics for Hitachi VM And Storage Relationship dashboard Widget which configures Hitachi VM And Storage Relationship dashboard This Chapter describes the widget which configures Hitachi VM And Relationship dashboard and the display of widgets. Hitachi VM And Relationship dashboard consists of 2 widgets. Table lists the widget which configures Hitachi VM And Relationship dashboard. The display of each widget describes in Subsection or later. Table Widget which configures Hitachi VM And Relationship dashboard # Widget 1. Virtual Machine List 2. VM to Storage Relationship Virtual Machine List Virtual Machine List is a widget which customized an Object List widget. It limits to display an object that Object Types is Virtual Machine. The displayed contents are redrawn every 300 seconds VM to Storage Relationship VM to Storage Relationship is a widget which customized an Environmental Overview widget. The color of the object changes depending on the soundness of each resource. Table lists the resource kind that VM to Storage Relationship displays. The displayed contents are redrawn every 60 seconds. 6-12

39 Table List of the Object type on VM to Storage Relationship # Object Type 1. Virtual Machine 2. Datastore 3. Port 4. Virtual Logical Device 5. Dynamic Provisioning Volume Note 6. Dynamic Provisioning Pool 7. Parity Group 8. Management Processor Blade 9. Cache Note: It is not displayed when applying HitachiVMAndStorageRelationship_NoVLDEV.json Hitachi VM And Storage Relationship dashboard interaction The following interaction is set to Hitachi VM And Relationship dashboard. When the Object on Virtual Machine List is selected, Virtual Machine on VM to Storage Relationship corresponding to the selected Object is highlighted. 6-13

40 6-14

41 7 7. Troubleshooting Troubleshooting During The Importing A Super Metrics Troubleshooting During The Importing A Dashboard Troubleshooting During Dashboard Operation Information Collected During Problems Occurrence 7-1

42 This chapter describes the troubleshooting during the operation of Hitachi Storage Management Pack for vrealize Operations dashboard when an error occurs. Also, refer to Hitachi Storage Management Pack for VMware vrealize Operations User s Guide Troubleshooting During The Importing A Super Metrics Table lists the troubleshooting during the import of super metrics. Table Troubleshooting during the import of super metrics # Problem Solution 1. Cannot move to the display described in the import procedure. 2. Failed to import with displaying the message of "Super Metric import failed. "Super metric with id **** already exists ". Please try again." when a super metric file was selected and was imported. 3. A super metric file was imported, but the object type for the application was not displayed. vrealize Operations Manager provides plural GUI. Make sure whether GUI executing the import procedure is used. Refer to Hitachi Storage Management Pack for VMware vrealize Operations User s Guide for details. When the imported super metric was imported again, it cannot be imported if Skip import was selected. Select the Overwrite existing Super Metric for the import when the super metric is overwritten for repair. The collection by Hitachi Storage Adapter Instance may have not been executed, or the collection was executed but the registration with vrealize Operations Manager may have not been completed. When Hitachi Storage Adapter Instance has not been created, see Hitachi Storage Management Pack for VMware vrealize Operations User s Guide and create Hitachi Storage Instance. When Hitachi Storage Adapter Instance has been created, wait until the registration with vrealize Operations Manager completes Troubleshooting During The Importing A Dashboard Table lists the troubleshooting during the import of the dashboard. Table Troubleshooting during the import of the dashboard # Problem Solution 1. Cannot move to the display described in the import procedure. vrealize Operations Manager provides plural GUI. Make sure whether GUI executing the import procedure is used. Refer to Hitachi Storage Management Pack for VMware vrealize Operations User s Guide for details. 7-2

43 7.3. Troubleshooting During Dashboard Operation Table lists the troubleshooting while using the dashboard. Table Troubleshooting while using the dashboard # Problem Solution 1. The metrics of the resource that Hitachi Storage Management Pack collects are not collected. Make sure whether Hitachi Storage Management Pack has been installed normally. Also, make sure of whether Hitachi Storage Management Pack was created and the collection is executed definitely. Refer to Hitachi Storage Management Pack for VMware vrealize Operations User s Guide for the details. 2. Super metrics are not collected. Make sure whether the super metric has been imported normally. Also, make sure of whether a super metric is applied to a corresponding resource. Refer to Chapter 5 for the import procedure and refer to Chapter 6 for the application procedure. 3. Metrics are not displayed in the widget of the dashboard In addition, the super metric may not be displayed on the widget of the dashboard when the dashboard displaying the super metric is imported before the collection of the same super metric. In this case, import the dashboard again. Make sure that Hitachi Storage Adapter has been installed normally. Also, make sure whether Hitachi Storage Adapter Instance was created and the collection has executed definitely. Refer to Hitachi Storage Management Pack for VMware vrealize Operation User s Guide for the details. In addition, the metric may not be displayed on the widget of the dashboard when the dashboard is imported before the Hitachi Storage Adapter Instance collects metrics In this case, import the dashboard again Information Collected During Problems Occurrence When a problem cannot be solved by troubleshooting, provide the following to the customer service for this software. Refer to Information Collected During Problems Occurrence in Hitachi Storage Management Pack Management Pack for VMware vrealize Operations User s Guide for details. 7-3

44 7-4

45 Hitachi Data Systems Corporate Headquarters 2845 Lafayette Street Santa Clara, California U.S.A. Phone: info@hds.com Asia Pacific and Americas 2845 Lafayette Street Santa Clara, California U.S.A. Phone: info@hds.com Europe Headquarters Sefton Park Stoke Poges Buckinghamshire SL2 4HD United Kingdom Phone: + 44 (0) info.eu@hds.com MK-92ADPTR082-04

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