GBB ICT ADMINISTRATOR TRAINING 2017

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1 GBB ICT ADMINISTRATOR TRAINING 2017 Galaxy Backbone: A Journey To Digital Inclusion Galaxy Backbone Limited Page 1

2 Agenda Overview Of Galaxy Backbone(GBB) Why Galaxy Backbone? GBB s value to Government Agencies Galaxy Backbone Services E-Government; Driving Efficiency Trends in Shared ICT infrastructure and Services GBB Like Global Models Performance: Key Achievements Galaxy Backbone Limited Page 2

3 Who Are We? We are the elite team that solves Government problems using ICT We drive increase in adoption of e-government services We are agile with long-term sustainability model Galaxy Backbone Limited Page 3

4 Our Mission & Vision Our Vision To be the leading enabler of digital inclusion in Nigeria and Africa Our Mission We drive national development through the provision of pervasive ICT infrastructure and services to Public Institutions, underserved communities and other stakeholders Galaxy Backbone Limited Page 4

5 Our Philosophy Whole-of-Government Approach Based on Shared Service Galaxy Backbone Limited Page 5

6 GBB An Overview The shared services and digital infrastructure agency to the government Committed focus on service delivery according to International standards: ISO & ISO Though government, but professionally driven to meet the demands of world class organisations. Renewed focus on the CUSTOMER & the customers customer. Security of Government Data- Data sovereignty Partnership; Collaboration; Thought leadership through impact based training and innovation. Tailor based solutions: Based on unique sectors. We exist to serve YOU! Galaxy Backbone Limited Page 6

7 Benefits to Government Automation of Government Processes: to enable faster and more efficient service delivery to their stakeholders i.e. businesses, citizens and other agencies. Cost Reduction: of procuring and sustaining the underlying ICT infrastructure, Government agencies only need to pay a subscription / setup fee monthly/ annually as required. Facilitates easy Collaboration and Information Exchange: between all government, businesses and Citizens though standardized data formats and tools. Galaxy Backbone Limited Page 8 8

8 Benefits to Government Reduces Silos: Duplication of data and Information sitting in various Government systems will be greatly reduced. Planning and Decision Making: The shared services and infrastructure makes easier to collate and analyze data to make informed decisions. Information and Data Security: increases security of government information through the adherence to security standards and laid down procedures for transmitting, storing and using information within and across government. Galaxy Backbone Limited Page 9 9

9 Galaxy Backbone Services SN Service Category Service 1 Internet Connectivity Services 2 Managed Local Area Network (LAN ) Services 3 Videoconferencing Services Infrastructure as 4 Co-location Services a Service (IaaS) 5 Data Backup & Disaster Recovery 6 Server Hosting 7 Value-Added Service (IP Telephony/DNS Mgmt Services) 8 Government Wide Messaging & Collaboration Services Software as a (GWMC) 9 Service (SaaS) Web Hosting and Content Management Services 10 Electronic Document Management (EDMS) services 11 Platform as a Service (PaaS) Hybrid Cloud Services 12 Technical Advisory Services Consulting & 13 Training and Capacity Building Services Professional 14 Project Management Services Services (C&PS) 15 Operations Support Service Galaxy Backbone Limited Page 10 10

10 E-Government E-government is often broadly defined as a the use of ICT and its application by the government for the provision of information and public services to the people (Global E-Government Readiness Report 2004). The initiative is enabled by leveraging the capabilities of information and communication technology: To develop and deliver high quality seamless, and integrated public services To enable effective constituent relationship management To support the economic and social development goals of citizens, businesses, and civil society at local, state, and national levels. 11 Galaxy Backbone Limited Page 11

11 Trends in Shared ICT infrastructure and Services Governments across the world are adopting Cloud Computing at the heart of their ICT strategy Government Cloud Governments are adopting online and mobile platforms as delivery channels for Government Services Governments are Providing effective identity management controls across government agencies for the use on devices, infrastructure and applications within government Galaxy Backbone Limited Page 12 12

12 Trends in Shared ICT infrastructure and Services Governments invest in Shared ICT Infrastructure to secure the benefits of: lower cost faster service delivery Increased security increased innovation Galaxy Backbone Limited Page 13 13

13 IS Galaxy Backbone A Monopoly? Galaxy Backbone Limited Page 14

14 GBB Like Global Models United S tates Digital S er vices Government Digital Ser vice, United Kingdom Digital Transformation Office, A ustralia S hared S er vices Canada Galaxy Backbone Limited Page 15

15 Korea In the early 2000s, The Korean government decided to establish an integrated data center for government use to curb problems such as redundant investment in information systems, cyber security attacks, increased demands for stable and consistent services, increased cost of computing operations Government Wide Consolidation of Computing resources began in 2008 G-Cloud, a government cloud computing platform was deployed in 2011 Galaxy Backbone Limited Page 16 16

16 India National Informatics Centre (NIC) was established in 1976, and has since emerged as a "prime builder" of e-government / e-governance applications up to the grassroots level as well as a promoter of digital opportunities for sustainable development. NIC provides Nationwide Common ICT Infrastructure to support e-governance services to the citizen, Products and Solutions designed to address e- Governance Initiatives, Major e-governance Projects, State/UT Informatics Support and district level services rendered. Galaxy Backbone Limited Page 17 Source: 17

17 South Africa South African State Information Technology Agency (SITA) was established in 1999 to consolidate and coordinate the State s information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability Galaxy Backbone Limited Page 18 18

18 Ghana GHANA - The e-ghana project was launched in 2006 to transform the way Government does business and improve government service delivery to citizens and businesses. Since its establishment in 2008, NITA has been in charge of the third component of the e-ghana project establishing the e- government infrastructure. Galaxy Backbone Limited Page 19 Source: 19

19 UN E-Government Survey The United Nations E-Government Survey is produced every two years by the Department of Economic and Social Affairs. It is the only report in the world that assesses the e-government development status of the 193 United Nations Member States. Currently Nigeria ranks 141 in the most recent e-government Development Index (EGDI) of the United Nations e-government Survey 2014 Galaxy Backbone Limited Page 20 20

20 The National Shared Services Centre As the Hub of e-government Services in Nigeria Having recorded success in conceptualizing 1-GOV.Net, we now focus on some services that have direct bearing on the present administration s priorities, work with the government to classify them as Shared Services to be provisioned from the National Shared Service Centre. This approach will enhance productivity of government officials, increase experience of patrons of government services, enhance security and drive out the menace of corruption. Some of these include, but not limited to: Government Document Management System (GDMS) Government Revenue Collection & Payment System Identity Verification and Authentication eprocurement Galaxy Backbone Limited Page 21

21 National Shared Services Centre- Vision & Now National Shared ICT services Centre - Intelligent Building Fully Automated - Green Building Partially Solar Powered - 4 Floors (4000 m 2) of Data Center Space - 13 Floors of Office Space - Over 19,000 square meters floor space - Common services platform for all e-govt initiatives - Distributed Disaster Recovery Facilities (Enugu, Minna) - Consolidation of Datacentres of Agencies of government Galaxy Backbone Limited Page 22

22 Performance: Key Achievements About 11,266 LAN points provisioned in Federal Secretariat buildings Government Datacenter hosts around 200 Servers for > 94 MDAs (NAN, Nigerian Army, PENCOM etc) BSI certified Galaxy Backbone as ISO certified in Information Security Management System 400 MDAs Connected in Total Over 40,000 boxes provisioned for Government Management of.gov.ng &.mil.ng domains 388 MDAs staff trained (Directors and IT support staff cadre Government Cloud completion of preliminary design NSSC (National Shared Service Centre) government common core network facility construction has commenced Galaxy Backbone Limited Page 23 Automation of the Cabinet Secretariat Memorandum Process and the Federal Executive Council Chambers 23

23 UN Public Service Award (UNPSA) The United Nations Public Service Award is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and contributions of public service institutions that lead to a more effective and responsive public administration in countries worldwide. Galaxy Backbone Ltd has emerged a winner of the United Nations Public Service Awards for Galaxy Backbone s 1-GOV.net initiative was awarded first place in Africa, in the category: Galaxy Backbone Limited Page 24 24

24 Whole of Government Approach Galaxy Backbone s 1- GOV.net initiative came up for recognition because it represents a creative and exemplary solution that transformed the chaotic information technology landscape in the Federal Government and its MDAs into a single, coordinated platform for e-government programmes in the space of 5 years. Galaxy Backbone Limited Page 25 25

25 26 Galaxy Backbone Limited Page 26

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