Protecting society s most precious assets
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1 Choose certainty. Add value. Protecting society s most precious assets Holistic quality and safety solutions for toys and children s products. TÜV SÜD
2 Safety and quality are among the highest priorities in the supply chain for toys and children s products, so they cannot be left to chance. Child safety is not optional Demonstrate your commitment to safer toys and children s products Leave nothing to chance Around the world, consumer awareness of hazardous substances and poor design have led to higher safety expectations for toys and other children s products. To eliminate risks to children, businesses involved in the toy and children s product industry should ensure that products are safe in terms of the material used and the design and function, while at the same time enforcing strict supply chain integrity to ensure that the correct materials are sourced throughout the complex global supply chain. TÜV SÜD s comprehensive safety and quality services help businesses to achieve these tasks. When it comes to the safety of future generations, our experts leave nothing to chance. As stakeholders in the global toy industry work to ensure that manufacturers produce safe products while maintaining quality and safety across the supply chain, a number of challenges are faced in terms of rising costs and deviations in standards. Failure to achieve compliance leads to expensive reworking, which is increasing costs throughout the industry. The higher material costs in many markets around the world are also driving up production costs. At the same time, toy safety compliance is complicated, with varying national standards that deviate from international standards. Understanding the deviations in each country requires specialised knowledge, which many businesses may not possess in-house. TÜV SÜD offers a one-stop solution for testing, auditing, certification and advisory on regulatory testing standards for the toy industry. Our global network of accredited laboratories provides testing services in line with the various regulatory standards and directives. We can support you from the beginning of the product lifecycle, starting at the design stage prior to prototyping. This, combined with our in-depth understanding of standards, enables you to achieve safety compliance and save on costly rework. Our holistic approach includes training programmes for quality system awareness, and technical and regulatory topics to upgrade the capabilities of your workforce. As part of our commitment to unparalleled service quality, we provide you with a TÜV SÜD certification mark that allows customers to quickly identify that your product has been evaluated by one of the most recognised names in safety. We also provide the GS Mark, indicating certification to German safety requirements. 2 3
3 Testing to national and international standards and directives Committed to safety and quality, from design to delivery TÜV SÜD enables your business to uphold product safety and quality at every stage of its products lifecycle, from design all the way through to the point of sale. By taking advantage of our services in design, sourcing, manufacturing, distribution and retail, your business will demonstrate its commitment to providing risk-free children s products in all of your markets. Australia and New Zealand AS/NZS ISO 8124 China GB National Safety Technical Code for Toys, GB Safety of Electric Toys Canada Hazardous Products (Toys) Regulations EU EN 71 European Standard for Toys, REACH regulation, EU Toy Safety Directive 2009/48/EC Russia GOST-R Certification U.S. CPSIA, ASTM F963, FDA, California Prop 65 International standards ISO 8124 Safety of Toys Other EN standards for child care articles such as EN 1273: 2005 for baby walking frames, EN 14344:2004 for child seats on bicycles and EN for safety barriers Please contact our sales team for a complete list Activities DESIGN SOURCING Manufacturing Distribution RETAIL Auditing and system certification ISO 9001, ISO 14001, OHSAS and others Quality assurance and customised process audits Factory and supplier audits ISO 9001, ISO 14001, OHSAS and others Manufacturer evaluation Social compliance standards such as SA8000, ETI, BSCI AND COC Energy audits Factory evaluation audits ISO 9001, ISO 14001, OHSAS and others Quality assurance audits Social compliance standards such as SA8000, ETI, BSCI AND COC ISO 9001, ISO 14001, OHSAS and others Security audits according to customs trade partnership against terrorism (C-TPAT/PIP) criteria Hygiene audits, vendor assessment audits ISO 9001, ISO 14001, OHSAS and others Quality assurance audits and customised process audits Random audit on products in stores Inspection During-production (DUPRO) inspection Factory inspections post-shipment inspection Initial production check (IPC) Quantity and assortment checks Container stuffing Final quality control Post-shipment inspection Pre-shipment inspection Quality and assortment checks During-production (DUPRO) inspection Factory inspections post-shipment inspection Initial production check (IPC) Quantity and assortment checks Knowledge services Product protocols Quality system implementation support Risk assessment Market information and research on Testing and product certification Material testing Prototype testing Material testing such as chemical tests, electrical and EMC testing, and mechanical and flammability testing Prototype testing Quality and performance testing Regulatory testing to international standards Technical file check Testing according to in-house/tüv SÜD standards Attestation of conformity Chemical testing EMC testing International compliance management Mechanical and electrical testing Quality and performance testing Regulatory testing and certification to international standards (e.g. CB scheme, EU directives, CPSIA) Technical file check Testing according to in-house/tüv SÜD standards Attestation of Conformity International compliance management material testing quality and performance testing Regulatory testing and certification to international standards, (E.G. CB Scheme, EU Directives, CPSIA) Technical file check Testing according to in-house/tüv SÜD standards TraininG Management and technical training 4 5
4 Safeguarding children the world over Over 800 locations in 40 countries globally Global headquarters: MUnich, germany Your business benefits Save time and money We can advise on appropriate corrective actions and improvements right from the design stage to ensure compliance and avoid costly, time-consuming rework. Minimise risk Our experts can work with you along the entire product development lifecycle to avert hazards that could harm children and damage your reputation. Gain a competitive edge Drive profitability by delivering consistent quality in material safety and durability, meeting buyer specifications, ensuring goods arrive as ordered, and maintaining sustained product quality throughout the entire process. Why choose us? Demonstrate your commitment to quality, safety and the environment By leveraging our multidisciplinary expertise, your business can take proactive steps towards ensuring continuous improvement in quality, safety and environmental standards. Client-oriented approach We provide extensive customer service and technical support, ensuring that our clients always come first. One-stop, single-source solution TÜV SÜD offers a full range of auditing and certification solutions on a global scale, guaranteeing uniform quality of service for organisations with factories located in disparate locations across the world. Universally recognised By partnering with TÜV SÜD, you benefit from our acclaimed track record in quality and safety, increasing customer confidence in your brand. The blue octagon mark and the TÜV SÜD brand name are widely recognised. Independent and impartial TÜV SÜD s strong reputation for integrity means that you can count on us to identify areas for improvement in your processes and supply chains. Our auditors are required to adhere to our strict code of conduct. Well-informed experts Our experts participate in relevant regulatory committees, giving them first-hand insights and awareness of upcoming technical trends. Global network Our extensive network of laboratories, experts and sales support is ready to serve you in all of our locations around the world. 6 7
5 Contact us to find out how we can ensure a safer world for children cps@tuv-sud.com Our global offices GLOBAL HEADQUARTERS TÜV SÜD AG Westendstr. 199 Munich Germany PRODUCT SERVICE HEADQUARTERS TÜV SÜD Product Service #04-12, The Franklin Singapore America TÜV SÜD America BANGLADESH/PAKISTAN TÜV SÜD Bangladesh Brazil TÜV SÜD Brazil +55 (11) CANADA TÜV SÜD Canada China TÜV SÜD China France TÜV SÜD France SAS Germany* TÜV SÜD Product Service GmbH Hong Kong TÜV SÜD Hong Kong Hungary ÉMI-TÜV SÜD Kft India TÜV SÜD South Asia Indonesia TÜV SÜD Indonesia Italy TÜV Italia Japan TÜV SÜD Japan Korea TÜV SÜD Korea Malaysia TÜV SÜD Malaysia Philippines TÜV SÜD Philippines Singapore TÜV SÜD PSB Spain/Portugal TÜV SÜD Iberia S.L.U Sri Lanka TÜV SÜD Lanka Taiwan TÜV SÜD Taiwan Thailand TÜV SÜD Thailand Turkey/Egypt TÜV SÜD TGK Ltd. Sti United Kingdom TÜV SÜD Product Service VIETNAM/CAMBODIA TÜV SÜD Vietnam *Austria, Belgium, Denmark, Finland, Netherlands, Norway, Sweden and Switzerland served from Germany TÜV SÜD AG V-IM/CPS/8.1/en/SG
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