Controlling Costs and Driving Agility in the Datacenter

Transcription

1 Controlling Costs and Driving Agility in the Datacenter Optimizing Server Infrastructure with Microsoft System Center Microsoft Corporation Published: November 2007 Executive Summary To help control costs, improve business agility, and remain secure and in compliance, many IT organizations are taking steps to transition to a truly dynamic infrastructure. At the same time, many organizations are also planning to implement the next line of server products from Microsoft, yet are challenged to find the fastest, least disruptive way to deploy this technology across the organization. Microsoft System Center is a family of leading IT management solutions that helps IT departments proactively plan, deploy, manage, and optimize an IT environment. And today, Microsoft has made available the Server Management Suite Enterprise a license that brings together all of the capabilities needed to complete comprehensive, life-cycle management of IT infrastructure.

2 2007 Microsoft Corporation. All rights reserved. This document is developed prior to the product s release to manufacturing, and as such, we cannot guarantee that all details included herein will be exactly as what is found in the shipping product. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. The information represents the product at the time this document was printed and should be used for planning purposes only. Information subject to change at any time without prior notice. This whitepaper is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Active Directory, SharePoint, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners.

3 Contents Introduction... 4 Optimizing the Datacenter... 5 Getting To the Value... 6 Step 1: Plan... 7 Centralized View of Deployed Servers... 7 Control Costs and Optimize Server Resources... 7 Protect Business Critical Data... 8 Step 2: Build... 9 Maximize Efficiency with Consistent Server Configurations... 9 Mitigate Risk with Continuous Data Protection Meet Service Levels Commitments Step 3: Deploy Drive Agility with Automated Deployment and System Monitoring Simplify Server Virtualization Migrate Data Securely Step 4: Manage Centralize Management of Server Networks Improve Disaster Recovery Capabilities Completing the IT Management Life Cycle The System Center Server Management Suite Enterprise Conclusion... 16

4 Introduction The server infrastructure is the foundation upon which the business processes that drive an organization s success are based. IT decision makers are asked to build this foundation while being under constant pressure to control costs, deliver infrastructure security, and ensure compliance. At the same time there is an ever present need to remain agile so as to support changing business requirements. The key to this process is to meet the challenge of delivering a truly dynamic IT infrastructure that fully supports the needs of the business. These challenges can be met with the Microsoft Infrastructure Optimization model. This model is shown at a high level in Figure 1. As organizations transition through the four stages from basic to dynamic, key enhancements are made to the server infrastructure that deliver benefits that include: Controlled costs Enhanced security and compliance Improved agility Figure 1 Microsoft infrastructure optimization model To learn more about the Microsoft Infrastructure Optimization model visit Typically, 50 percent of all servers used in organizations are deployed in a datacenter. This large investment, along with the fact that many organizations anticipate the upcoming deployment of the Windows Server 2008 operating system, Microsoft SQL Server 2008, and Microsoft Exchange Server 2007 SP1 into datacenters, requires a specific focus on this area of the infrastructure. The line of server solutions from Microsoft can deliver significant value to organizations and provide the next step businesses will take in upgrading their server infrastructure. However, these upcoming deployments present IT departments with some tough questions: How can these new updates be deployed without disrupting normal business operations? How can these new updates be deployed quickly and efficiently? How can resources within the datacenter be used to deliver the most value? Microsoft System Center is designed to meet these challenges while accelerating the time to value from investments in all parts of an organization s infrastructure from the desktop to the datacenter. It provides complete IT solutions for servers, desktops, and both physical and virtual devices. This paper explores the issues presented when upgrading and optimizing a datacenter and how Microsoft System Center can enable IT departments to resolve these issues while transitioning to a truly dynamic server infrastructure. Microsoft System Center 4

5 Optimizing the Datacenter The upgrade of the server infrastructure in a datacenter requires a range of project, process, and technology resources. The most effective deployment and management strategy considers all physical and virtual systems. Such a strategy also includes a complete platform perspective that understands both the Windows based environment in which these new upgrades are deployed, and the integration points with third-party systems. There are five key areas of capabilities that drive the process to update and manage the datacenter: 1. Server Deployment and Upgrade The automation of the configuration and deployment of servers is a key issue for any upgrade to a datacenter infrastructure. The manual task of creating server images that meet the configuration and compliance requirements of an organization can be both time consuming and costly. This has an impact beyond the initial rollout to include the replacement, expansion, and update of specific servers. In addition, the ongoing maintenance of servers through patch and update management demands capabilities that can integrate and automate for both physical and virtual servers. 2. Virtualization Management The challenges of server infrastructure management extend to both physical and virtual environments. Virtualization management includes planning, deploying, managing, and optimizing the virtual infrastructure. Requirements range from helping to identify servers that can be converted to virtual servers in order to make the most of hardware and other resources, to improving the placement of virtual workloads. As a greater proportion of the datacenter becomes virtualized, management of these environments becomes an increasingly important requirement when planning and deploying upgrades. 3. Application Monitoring Line-of-business application monitoring is an especially important component of successful datacenter deployments. From front-end clients, to middleware, to the back-end database, the ability to have a complete view of the application is critical to the fast diagnosis and resolution of any issue impacting business processes. Granular monitoring, discovery, and reporting tools are the keys to ensuring the ongoing health of business applications supported from the datacenter. 4. Data Protection and Recovery From vital corporate in Microsoft Exchange Server 2007 to the data that drives decision making in Microsoft SQL Server 2008, the protection and recovery of server-based data is key to the success of organizations as they transition to a dynamic IT infrastructure. The importance of the workloads, whether executed in a physical or virtual environment, means that a solution specifically tailored to the needs of a Windows-based server environment is required. This requirement extends throughout the entire life cycle of the datacenter from initial deployment to disaster recovery. 5. Compliance and security audit information One of the most difficult pressures that IT organizations face is to keep datacenter servers running efficiently while adhering to increased security and regulatory requirements. This process requires collecting security audit data and ensuring that servers deployed in the datacenter meet compliance requirements when deployed and remain compliant over their lifetime. Given the focus of this paper, more emphasis is placed on the deployment and upgrade of servers. However, each of the five areas of capability are applicable and touched upon throughout ultimately supporting a true, end-to-end life-cycle management approach. In addition, all capabilities are key to ensuring the value inherent in the investments made in updating server components can be reached in as short a time as possible. Microsoft System Center 5

6 Getting To the Value When deploying new server capabilities into the datacenter, customers will choose the methodology that best suits their resources and processes, but the rollout can be broken down into four major steps, illustrated in Figure 2: 1. Planning how to best take advantage of capabilities and resources 2. Building new server images 3. Deploying the new server infrastructure to the datacenter 4. Managing the server infrastructure and completing ongoing optimization Figure 2 The process of upgrading datacenter infrastructure follows a repeatable cycle. The rest of this paper outlines key considerations at each step of this process and discusses how Microsoft System Center can support this process by using integrated capabilities across the suite, with built-in best practice systems management knowledge and processes. Key benefits of System Center include: End-to-end management of datacenter services. Complete IT systems life-cycle management inside the datacenter and beyond, including desktops, servers, and devices, in any location using the same capabilities used to optimize the datacenter. Integrated management across both physical and virtual environments. Microsoft System Center 6

7 Step 1: Plan Planning is the first, and often most crucial, phase in effectively and successfully upgrading the server infrastructure and datacenter. During this phase, IT departments must collect vital information about the server infrastructure, including: Assessing the current state of the server infrastructure and datacenter Identifying each asset that comprises the infrastructure Identifying the purpose of each asset Unfortunately, for many organizations, collecting accurate information about server assets within the datacenter is easier said than done. Every day, datacenters grow increasingly complex as companies introduce and implement new technology that can enhance business performance. This trend makes it difficult for IT departments to maintain accurate records of server assets a challenge that also makes it difficult to effectively plan upgrades and enhancements to the server infrastructure. System Center delivers the capabilities that make it easy for IT organizations to collect the information that is needed to acquire in-depth knowledge about the existing infrastructure. Gain a Centralized View of Deployed Servers The first challenge that IT departments face when planning a server upgrade is to efficiently identify all the assets that make up the network. To do so, IT departments need a centralized management solution that automatically identifies a company s assets. Microsoft System Center Configuration Manager 2007 simplifies this task. System Center Configuration Manager 2007 includes hardware and software inventory capabilities that help IT organizations identify hardware and software assets, gain insight into who is using those assets, and understand where the where they are located. Through Asset Intelligence, Configuration Manager 2007 presents a clear picture of IT assets by providing comprehensive identification and categorization of the servers, desktops, laptops, mobile devices, and software installed across both physical and virtual environments. Within the datacenter, this provides a fast method for understanding what server devices are in use today and who is using them. A live connection (available in the first service pack for Configuration Manager 2007) also enables Asset Intelligence to identify new and changing systems and notify IT administrators of changes if desired. This can significantly reduce the time spent identifying and tracking assets during and after an upgrade project. Control Costs and Optimize Server Resources As organizations move through the phases of the Infrastructure Optimization model, planning a server upgrade presents an ideal opportunity to cut medium- or long-term costs by optimizing the use of server resources within the datacenter. Virtualization is one of the most important trends that can impact server resource optimization by changing how IT departments provision and manage servers and workloads. Virtual machine technology decouples the physical hardware from software so that IT departments can run multiple virtual machines on a single physical server. As a result, IT departments realize many benefits. For example, servers running virtual machines can operate at 60 percent utilization or greater, depending on the availability requirements of the workloads. IT departments can also speed response times to business needs because new machines don t have to be set up manually and can be provisioned much faster. In addition, by consolidating workloads and minimizing the number of servers in the datacenter, IT departments can reduce costs. Together, Microsoft System Center Operations Manger 2007 and Microsoft System Center Virtual Machine Manager 2007 can help IT departments identify how servers are being used, how each server is performing, and how each server can be used to its fullest potential. System Center Operations Manager 2007 monitors server health and stores vital performance information in a database that System Center Virtual Machine Manager 2007 can access and analyze. Virtual Machine Manager 2007 then generates a consolidation report Microsoft System Center 7

8 that provides an easy-to-understand summary of the long-term performance of a workload. As shown in Figure 3, this information helps project teams make educated decisions about which servers would be ideal candidates for consolidation. Also, information about the performance of the hardware running virtualized applications provides data that decision makers need to smartly move those applications off one server onto another, re-image the server, and then return the applications all while maintaining 100 percent availability of the datacenter resources. Figure 3 Virtualization candidate report in Virtual Machine Manager. Protect Business Critical Data IT administrators must complete server upgrades with minimal disruption to business operations. The first step involves a comprehensive data backup plan a task that the System Center Server Management Suite Enterprise enables IT departments to complete with ease. Microsoft System Center Data Protection Manager 2007 helps companies plan a server upgrade with confidence by enabling IT departments to reliably back up existing data. System Center Data Protection Manager 2007 was specifically built to protect and recover: Microsoft SQL Server Microsoft Exchange Server Microsoft Office SharePoint Server Microsoft Virtual Server Microsoft Active Directory directory service Windows file services With a foundation built on Volume Shadow Copy Service, Data Protection Manager 2007 provides ongoing Microsoft System Center 8

9 protection of an organization s core server workload, by transferring data to a server with Data Protection Manager and performing snapshots as often as every 15 minutes. The server then provides disk-based recovery and tape-based, long-term archival storage for a complete data protection and recovery solution. Step 2: Build After IT departments have created an accurate picture of server assets, the department must design the datacenter and determine which changes should be made to ensure the most optimized, cost-efficient infrastructure. Then the department can define a series of steps that will lead to this goal. These steps will enable the department to successfully deploy the Windows Server 2008 operating system, Microsoft SQL Server 2008, and Exchange Server 2007 SP1 and transform the datacenter into a strategic asset. During the build phase, IT departments must create server images, convert physical servers to virtual servers, create a disaster recovery plan, and monitor the testing process. During the build phase, IT departments need to remain on the most efficient and cost-effective course for the business a task that is made easier with System Center. Maximize Efficiency with Consistent Server Configurations The build phase offers an opportunity for IT departments to identify areas for reducing costs, improving efficiency, and supporting compliance efforts. One way to accomplish this is by creating standardized server images for all server components both for physical and virtual machines. System Center Operations Manager 2007 and System Center Virtual Machine Manager 2007 facilitate this process, as shown in Figure 4. Figure 4 Converting physical servers to virtual servers The Task Sequencer, driver packages, and dynamic driver catalog included with Configuration Manager 2007 significantly reduce the number of server images that IT organizations must create images that can be deployed to either physical or virtual machines. IT administrators can create a simple generic image and dynamically add the necessary drivers during the build. In addition, by integrating vendor provided tools, Configuration Manager 2007 can automate the setup of RAID, SAN, and iscsi hard drive configurations as part of the task sequence. This can have a significant impact on the amount of manual work required later as Microsoft System Center 9

10 upgrades are rolled out. Upon creation of the server images for physical machines, Virtual Machine Manager 2007 converts the appropriate images for virtual machines. Traditionally, this task can be slow and disrupt business operations, but Virtual Machine Manager 2007 uses the Volume Shadow Copy Service, which helps administrators create virtual machines without interrupting the source physical server. Virtual Machine Manager 2007 also simplifies this whole process by providing a task-based wizard that helps guide administrators. Once images are created, Virtual Machine Manager 2007 supports a complete library that organizes and manages all the building blocks of the virtual datacenter within a single interface. Mitigate Risk with Continuous Data Protection Protecting data continues to be a primary concern during the build phase. But Administrators can lean on Microsoft s experience in Windows Server technology to create a technically advanced and comprehensive data protection solution. Data Protection Manager 2007 helps prevent IT departments from losing critical business data when upgrading server infrastructure, as shown in Figure 5. By integrating a point-in-time database restore with existing application logs, Data Protection Manager can deliver near zero data loss recovery of Microsoft Exchange Server, SQL Server, and SharePoint Server, eliminating the need to constantly replicate or synchronize data. Data Protection Manager also uses both disk and tape mediums to enable fast restores from disk (at multiple points in the day) and supports long-term data retention and off-site portability with disks. Figure 5 Data Protection Manager provides backup and recovery for key datacenter servers. Microsoft System Center 10

11 Data Protection Manager also offers the following features: Integrated support for E12 CCR and LCR clusters Shorter backup windows for SQL Server, without requiring compression Integrated server farm, database, and site-level restores for SharePoint Server One-touch application restores Meet Service Level Commitments Before deploying upgrades to the server environment, IT departments perform extensive tests to ensure there are no disruptions to the business when the new server products go live. System Center Operations Manager 2007 makes it easy to access the results of these tests, much in the same way that it monitors the overall health of the server infrastructure. IT departments can also create scenarios that act like an end user of a specific service to monitor success and failure rates and performance statistics results that can help identify potential deployment issues. In addition, administrator-designated end users can access Virtual Machine Manager by way of a Web portal that is designed for user self-service. This portal enables test users and development users to quickly provision new virtual machines for themselves, according to the controls set by the administrator. Not only can IT personnel quickly test new configurations, but they can also uncover problems before deployment. Step 3: Deploy During deployment, IT departments must quickly roll out new products while remaining agile so they can respond to changes. Costs must also be kept to a minimum and business operations must not be disrupted. In the past, deploying new server software required someone to sit down at each server and complete the upgrade. This manual process took significant resources and did not guarantee that servers were deployed with consistent configurations. Determining which virtual and physical machines to link together was also difficult because companies didn t have the data, such as workloads, performance metrics, and network capacity, to create optimal arrangements. Companies often risked losing vital company data during the migration process. System Center helps alleviate these challenges. Drive Agility with Automated Deployment and System Monitoring With Configuration Manager 2007, IT administrators can roll out new servers rapidly and consistently by automating operating system deployments and task sequences. IT administrators can fully deploy and configure servers from previous states, either by updating or replacing OEM builds, or by installing the operating system and applications on new computers. Preboot Execution Environment protocol and Windows Deployment Services also make it easier to deploy servers that have no operating system installed just plug in the server and turn it on. The Task Sequencer in Configuration Manager 2007 fully automates the end-to-end deployment process, enabling zero-touch to near zero-touch deployments. This means that the process of building servers which can include more than 80 steps, including image loads, driver loads, update loads, and multiple reboots can be handled by Configuration Manager automatically as shown in Figure 6. Microsoft System Center 11

12 Figure 6 Configuration Manager automates the process of deploying server images. IT departments can also maintain visibility of the state of the infrastructure throughout the entire datacenter deployment and management process. Configuration Manager 2007 generates detailed reports about the deployments and provides information about those that have failed. This information helps IT departments resolve problems quickly, easily, and proactively. Simplify Server Virtualization To maximize server utilization, it is critical that IT administrators select the appropriate virtual machine host for a given workload. Virtual Machine Manager 2007 helps IT departments with this complex task of Intelligent Placement. Virtual Machine Manager 2007 uses a holistic approach to selecting the appropriate hosts based on four factors: The resource consumption characteristics of the workload Minimum CPU, disk, RAM, and network capacity requirements Performance data from virtual machine hosts Preselected business rules and models associated with each workflow that contain knowledge from the entire life cycle of the workload. After the analysis, Virtual Machine Manager 2007 produces an Intelligent Placement report that helps the IT department select the appropriate host for a given workload. Migrate Data Securely As administrators migrate information to an updated server platform, it is crucial that data is not lost or corrupted. Once the new platform is in place, Data Protection Manager 2007 will identify the new server environment and enable customers to quickly and easily restore the data where it needs to go. Administrative Microsoft System Center 12

13 delays associated with restores are also reduced by using a restore user interface that is based on the calendar, robust media management functionality, and disk-based end-user recovery. With Data Protection Manager 2007, restoring information takes seconds and involves simply browsing a share and copying directly from Data Protection Manager to the production server. By enabling customers to restore data from disk, Data Protection Manager significantly shortens the amount of time it takes to recover data, allowing customers to recover data in minutes versus the hours it takes to recover from tape. Data Protection Manager also minimizes the risk of failure that is associated with recovering data from tape. Step 4: Manage After successfully upgrading the server infrastructure with next-generation server technology from Microsoft, IT departments must continue to monitor the infrastructure to ensure technology and licenses are up-to-date, the network is secure, and commitments to meet service level agreements for performance and availability are met. In addition, IT departments must ensure consistency within server configurations for example, guaranteeing that every Exchange Server has the same configuration and that server resources are being used with maximum efficiency to drive the most value from existing resources. Meeting these goals was once a challenge because IT departments did not have a solution that enabled the management of the entire server infrastructure from a central location. System Center Server Management Suite Enterprise. System Center Server Management Suite Enterprise not only simplifies and speeds the deployment of new server products, it also eases the ongoing task of managing the entire server infrastructure on a day-to-day basis. Centralize Management of Server Networks System Center offers many ways for IT departments to proactively manage the state of IT infrastructure regardless of its complexity. For example, System Center Operations Manager 2007 provides an easy-to-use management environment that can oversee thousands of servers and applications, delivering a comprehensive view of the health of the datacenter, shown in Figure 7. System Center Operations Manger 2007 also comes with over 60 management packs, which extend management capabilities to the operating systems, applications, and other technology components that make up the datacenter. With these management packs, IT departments have access to best-practice knowledge about specific Microsoft products and can more easily discover, monitor, troubleshoot, report on, and resolve problems for a specific technology component. Consequently, they can keep their datacenter running smoothly and efficiently. System Center Operation Manager also has a high availability architecture that can leverage the latest network load balancing and clustering capabilities to help ensure the datacenter is managed day and night. Microsoft System Center 13

14 Figure 7 Operations Manager delivers end-to-end monitoring of both physical and virtual servers. To help guarantee that the infrastructure has the right configurations across all required server components, IT administrators can use System Center Configuration Manager The Desired Configuration Management feature in Configuration Manager 2007 allows IT administrators to automatically assess how computers comply with predefined configurations. For example, IT departments can monitor the health of a configuration implemented for Microsoft Exchange Server or Windows Server and are alerted when a server s configuration drifts from the standard configuration. Configuration Manager also ships with Configuration Packs, which provide predefined, optimized configurations for a range of servers. In addition, one of the most time-consuming aspects of ongoing management of the datacenter can be automated and managed by using Configuration Manager. Updating servers with patches, drivers, etc. within enforced maintenance windows remains a key challenge for IT departments. The Desired Configuration Management feature can automate this process, ensuring that servers are maintained, available, and compliant with organizational standards. Improve Disaster Recovery Capabilities IT departments can t stop natural or organizational disasters from happening. But such departments can take the appropriate steps to ensure that data is protected by developing and implementing a well-planned backup and recovery strategy for network outages and disasters that can be problematic to the datacenter. Data Protection Manager 2007 delivers the best possible recovery experience because it features continuous data protection with traditional backup, disk-based recovery, tape-based storage, database synchronizations, and log shipping. Consequently, with just a few mouse clicks IT administrators can restore a SQL Server database directly back to the original server, restore data to a recovery database on the original server, or copy database files to an alternate server or tape. Microsoft System Center 14

15 Completing the IT Management Life Cycle As IT departments update and maintain datacenter server infrastructure and transition to a dynamic IT infrastructure, Microsoft System Center plays a pivotal role at each step. Because System Center is an integrated solution for the datacenter, IT departments can derive the most value in the fastest amount of time. Every capability is built on a common framework and design, so IT departments can smoothly transition from one phase of the life cycle to the next. Some examples of these transitions include: The ability to configure, deploy, and monitor server images, automatically, and then patch or update these images as required. The ability to monitor datacenter applications and servers (such as Microsoft SQL Server 2008), be alerted to failures, and then recover from backup data. The ability to report server performance, identify problem servers, backup servers, and convert to a virtual form to allow uninterrupted service while switching to new hardware. System Center delivers the capabilities IT department need for the complete IT management life cycle, and even offers specific licensing to support the evolution of the datacenter with the Server Management Suite Enterprise. The System Center Server Management Suite Enterprise System Center is a family of leading IT management solutions that helps IT departments proactively plan, deploy, manage, and optimize an IT environment. Microsoft has now made available the Server Management Suite Enterprise a license that brings together the capabilities needed for the complete life cycle management of IT infrastructure, including: Microsoft System Center Configuration Manager 2007 offers integrated deployment tools that provide a centralized, scalable, and customizable way for IT departments to deploy servers and clients across the entire organization, quickly and cost-effectively. Microsoft System Center Operations Manager 2007 provides a sophisticated solution for unified management of physical servers, virtual machines, and other devices. Microsoft System Center Virtual Machine Manager 2007 delivers simple and complete support for consolidating multiple physical servers within a virtual infrastructure, helping to increase overall utilization of physical servers. System Center Virtual Machine Manager 2007 also enables administrators and authorized users to rapidly provision and easily manage virtual machines. Microsoft System Center Data Protection Manager 2007 provides continuous data protection and fast, easy data recovery for Windows -based application and file servers. All available for physical and virtual machines, delivering vital data backup and business continuity. This license not only delivers everything IT departments need to proactively manage a physical or virtualized Windows-based server and the applications running on it, but it also provides the rights to manage an unlimited number of operating system environments on a physical host server. This provides significant benefits to organizations that are or will be deploying virtual environments in datacenters and beyond. Microsoft System Center 15

16 More information on how to license System Center can be found at Conclusion The server infrastructure of datacenters is becoming an increasingly strategic asset within organizations. While organizations want to reduce the costs associated with maintaining this asset, they also want to improve security and compliance to deliver improved business continuity and provide a more responsive environment that supports business agility. At the same time, IT departments are challenged to find the fastest, most strategic way to roll out enhanced server products from Microsoft, such as the Windows Server 2008 operating system, Microsoft SQL Server 2008, and Microsoft Exchange Server 2007 SP1, without disrupting datacenter operations. In summation, most IT departments are searching for a way to optimize server infrastructure by transitioning to a dynamic IT infrastructure. With a comprehensive set of capabilities for managing the server environment, the Microsoft System Center Server Management Suite Enterprise license provides the ideal solution for IT departments that want to conquer the challenges associated with upgrading and optimizing the datacenter. System Center supports IT departments through every stage of the process of optimizing the datacenter, by providing a complete solution for life cycle management. The integrated capabilities of System Center ensure that servers are deployed faster, issues are identified and resourced in less time, and datacenter resources are used to the fullest potential. To learn more about Microsoft System Center Server Management Suite Enterprise, please talk to your Microsoft representative or visit You can also find out more information about specific components of System Center by visiting the following Web sites: For more information about System Center Operations Manager, visit For more information about System Center Configuration Manager, visit For more information about System Center Virtual Machine Manager, visit For more information about System Center Data Protection Manager, visit Microsoft System Center 16