RECRUITMENT VACANCY STRATEGIC ACCOUNT MANAGER 2016 BULLETPROOF. ALL RIGHTS RESERVED.
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1 2016 BULLETPROOF. ALL RIGHTS RESERVED.
2 KEY FACTS LOCATION CONTRACT SALARY CONTACT TYPE Home-based, with regular travel to client sites and Head Office (Stevenage, UK) Full time (Average 37.5 hours per week) 40,000, with up to 80,000 OTE Jodi Weston A B2B customer-facing sales role 1.2 OVERVIEW You will be assigned key Bulletproof client accounts and be responsible for identifying opportunities to proactively cross-sell and/or up-sell additional Bulletproof and ServerChoice products services into these accounts. This will require a blend of business development, account management and sales skills, and will be a strategically important role in transitioning our premium Bulletproof customers into longer term, subscription-based ServerChoice customers. 1.3 RESPONSIBLITIES Achieve or exceed your monthly and/or quarterly sales targets and objectives Manage key Bulletproof accounts and transition their services to include ServerChoice s offerings Build customer loyalty and help provide an excellent customer experience to ensure high customer retention rates Be adept at winning and securing new business from existing clients, nurturing the relationship to develop long-term partnerships Meeting with clients, presenting and proposing value added services, negotiating and influencing in order to bring about success Maintain up-to-date client opportunities within our CRM system You will be expected to travel to our Head Office (Stevenage) on a regular basis, expected to be a minimum of once per week Act as a trusted advisor to clients, keeping abreast of technical and industry information as well as reporting on industry fluctuations and market conditions Facilitate regular service review meetings Provide feedback to sales, management, marketing, and executive staff Assist with exhibitions and corporate events 2
3 1.4 WORKING LOCATION This is a full-time permanent position, working 37.5 hours per week. This role requires flexibility for frequent travel to customer sites. You will also be expected to travel to our Head Office in Stevenage on a regular basis, expected to be a minimum of once per week. There is flexibility for this role to be either office based or home based. 1.5 BULLETPROOF BENEFITS 25 days annual holiday An additional day s annual holiday for your birthday Childcare voucher scheme Subsidised gym membership Company perks platform Frequent team events Relaxed working environment 3
4 2. CANDIDATE EXPECTATIONS 2.1 WHO ARE WE LOOKING FOR? You will have at least a 2:1 degree (or equivalent) in a business, science or engineering discipline, supported by evidence of high achievements/awards (which need not be academic or work-related). You will be highly self-motivated, pro-active and forward-thinking. A true customer-centric approach with developed skills in building and growing customer relationships are vital requirements for success. You will need proven account management experience with a technology-related business, preferably within the managed hosting or related market. A solid technical understanding and awareness of cyber security would be an advantage. 2.1 PERSONAL ATTRIBUTES A flexible attitude Positive, can-do approach at all times Excellent organisational and time management skills, with the ability to multi-task Excellent verbal and written communication skills Professionalism and high attention to detail Excellent PC skills, including a good working knowledge of MS Office A full driving licence Please note that as part of the recruitment process a DBS (formerly CRB) check will be carried out by an authorised third party. 4
5 3. COMPANY BACKGROUND 3.1 OVERVIEW Bulletproof is the dedicated cybersecurity arm of the ServerChoice group, an organisation with over 10 years experience in providing secure online services. The group owns and operates two data centres and has wholesale agreements with other data centre partners, vast MPLS and dark fibre networks, and is a PCI DSS v3.2 Level 1 Service Provider. Whilst ServerChoice focusses on secure cloud platforms, colocation and connectivity, Bulletproof concentrates on information and cyber security services. The ServerChoice group also includes a dedicated networks and connectivity company (Ai Networks) and a cutting-edge devops company (AbsoluteDevOps). 3.2 BULLETPROOF Here at Bulletproof, security's in our DNA. We believe that our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure and protect your business-critical data. Bulletproof s most popular services include penetration testing, managed SIEM (threat monitoring), and consultancy. 3.3 SERVERCHOICE ServerChoice are UK market leaders of ultra-secure cloud platforms and associated managed services. We ve been pioneering hyper-resilient cloud platforms for well over a decade, always standing ahead of the competition by driving innovation through all our products and services. This innovation extends through the whole company, from our world-class infrastructure, to our continual investment into people and beyond. Our key strengths include: End-to-end Ownership Complete control over every aspect of our service delivery is one of our core beliefs. By not relying on third parties, we can make sure our services are the best they can be. Security First Security in the cloud can never be under-estimated. That s why we have in-house information security professionals who make sure security is at the heart of everything we do. 3.4 USEFUL LINKS
6 4. NEXT STEPS If this sounds like you, we want to hear from you. Please send your CV to Jodi Weston: This document is Copyright 2017 Bulletproof Cyber Ltd. All rights reserved. The Bulletproof name and Bulletproof logo are registered trademarks of Bulletproof Cyber Ltd. The ServerChoice name and ServerChoice logo are registered trademarks of ServerChoice Ltd. All other trademarks are the property of their respective owners. 6
RECRUITMENT VACANCY COMMUNICATIONS EXECUTIVE 2016 BULLETPROOF. ALL RIGHTS RESERVED.
2016 BULLETPROOF. ALL RIGHTS RESERVED. 1. 1.1 KEY FACTS LOCATION CONTRACT SALARY CONTACT Stevenage, Hertfordshire, UK Full time (37.5 hours per week) Up to 25,000 depending on experience Jodi Weston jodi.weston@bulletproof.co.uk
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