BRINGING CLARITY TO THE CLOUD

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1 BRINGING CLARITY TO THE CLOUD OpenSky Networks discusses the complexities of the cloud market by distinguishing the difference between true cloud solutions and rebranded services; and how knowing that difference can impact your business.

2 An IT Consulting Firm with a wide knowledge of cloud based services OpenSky Networks is an IT services consulting firm and brokerage focused on delivering cloud solutions to mid-market business. With a 5 year background in cloud research and delivery, OpenSky brings a new approach to cloud delivery by assessing our clients current IT environment and designing custom solutions to alleviate pain points and improve performance. A trusted technology partner with real cloud experience. 2

3 Your key webinar takeaways DEFINE EXPLAIN DEEP DIVE CONCLUDE Give cloud a real definition and differentiate it from common misconceptions. Why is knowing the difference between a cloud solution and a hosted solution important? Real world examples of successful/unsuccessful deployments and their business impact. Where would cloud services best serve you? 3

4 (A Brief History Lesson) Mainframe Computing Massive computing engines accessed by simple end user terminals. Age of the Internet Networking capabilities bringing the possibility of location agnostic communications. Cloud Connected Devices End user capability to access data from any device. Personal Computing Small end user terminals with computing capabilities connected to servers. Cloud Computing Birth of multi-tenancy offers the possibility of increasing agility while reducing server hardware necessity.

5 MYTHS AND THE MARKETING AGENDA Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype surrounding it. These myths slow things down, impeded innovation and induce fear, thus distracting from real progress, innovation and outcomes. Multiple perspectives and agendas still conspire to mystify the subject ever more. Add the incessant hype and there can be a resultant confusion that permeates IT today Cloud is always about money Although there is a downward trend in IaaS pricing, other cloud services are seeing a rise. It has to be cloud to be good One of the top culprits of cloud skepticism and confusion due to IT companies rebranding legacy services as cloud. We only need one cloud strategy or vendor A cloud strategy should be based on aligning business goals with benefits. The benefits should be the driving force for business. The CEO said so as a strategy Cloud should be thought of as a means to an end. The end must be specified first.

6 MYTHS AND THE MARKETING AGENDA Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype surrounding it. These myths slow things down, impeded innovation and induce fear, thus distracting from real progress, innovation and outcomes. Multiple perspectives and agendas still conspire to mystify the subject ever more. Add the incessant hype and there can be a resultant confusion that permeates IT today Cloud is less secure than on-premise To date, there have been very few security breaches in the public cloud most continue to involve onpremise environments. Cloud is not for mission-critical use Many organizations have progressed beyond early use cases and experimentation and are using cloud for mission-critical workloads. Cloud = Data Center In general, data center outsourcing, data center modernization and data center strategies are not synonymous with the cloud. Cloud should be used for everything There are some use cases where there the cloud is a great fit, but not all applications and workloads benefit from the cloud.

7 On-Demand Self Service Provision resources as needed without provider interaction. Broad Network Access Capabilities available over the network and accessible by most devices. Resource Pooling Provider resources are pooled to serve using a multi-tenant model. Rapid Elasticity Capabilities can be elastically provisioned and released, in some cases automatically. Measured Service Resource usage can be monitored, controlled and reported, providing transparency for provider and consumer. 7

8 A few red flags Delayed/Painful Upgrades Costly/Unstable Integrations Too Much Downtime/ Not Enough Support Overbuy/ Overprovision Requirement Concerns About Provider Financial Viability Hosted solutions require Integrating a hosted A hosted solution provider If uncertain about how If a hosting provider goes the same upgrade solution with other likely cannot achieve the much capacity the out of business, clients processes each time the applications causes same levels of security, business requires, they may have to scramble to software vendor releases a considerable hassle, privacy, and uptime as a often end up with too find another provider and new version of its product. expense, and raises true cloud provider can. much capacity, or not move their data safely, the This can be a lengthy questions about stability. enough capacity which can risk of losing data process for end users. compromise the SLA. increases in these cases. 8

9 Private cloud: operated solely for an organization, typically within the firewall. Public cloud: accessible over the internet, available to the general public or a large industry group and is owned by a cloud service provider. Hybrid cloud: composition of two or more interoperable clouds (e.g. private + public), enabling data and application portability Enterprises Bridging Cloud Service Providers Private Cloud Hybrid Cloud Public Cloud 9

10 Which workload belongs in which configuration? Private Cloud Hybrid Cloud Public Cloud Specialty Hardware Dev/Test Legacy Systems Packaged Applications Network Latency High Availability/ Disaster Recovery Data Storage/Archive Sales Force Mgmt Project Mgmt/Collaboration 10

11 Type of service Do I want a raw VM or managed service? Portability Can I bring my existing VMs into the service? Is it compatible with my VMware infrastructure? Ability to scale up & down What if I need to increase and/or decrease my capacity? Performance requirements What level of guaranteed uptime (SLA) do I need for my applications? Support policy What is response time for issues and escalation path? Do I have a dedicated support contact? Data security and compliance Where is my data actually stored? Is it encrypted? Who has access? Type of payment model Pay per use or subscription? Instance based or resource pool? 11

12 CLOUD IN THE REAL WORLD

13 Fulfillment synergies Hybrid architecture to ensure security and guarantee performance. Winning network Strong network strategies reduce latency and therefore keep users on the site. Financial strength Network performance in ecommerce is key to keeping profits high and moving business forward. Global reach Content delivery networks and hybrid strategies make it possible to reach all areas of the globe. Consistent growth Big data analytics and monitoring give the capability to drive revenues by offering user appropriate product suggestions. User opportunity Well designed strategies keep Etsy profitable and keep sellers secure. 13

14 Management of 460,000 hotel rooms and 7 brands Hybrid Architecture Environment consists of public cloud workloads and cloud-based applications including Salesforce.com. Test/Development Proprietary booking software rewritten for the cloud. New testing and development environments use a pay-as-you-go provider. Camelot Private cloud in their own data center used by their in house team for new innovations in reservation booking. 14

15 And extended mobility capabilities The Challenge: - System required use of computer-aided systems and ancillary systems. - Ancillary systems were accessed through legacy remote access system The Solution - Hybrid network with desktop-as-a-service and enhanced mobility solutions. The Halton Regional Police 911 dispatchers are very happy with the new hybrid system. The stability and reliability of the environment now allows 911 dispatchers to confidently access supporting information without the fear of risky system freezes, logouts, or lockouts. 15

16 WHAT DOES IT ALL MEAN?

17 By linking directly to business agility Cloud IT Agility Business Agility Corporate Performance 63% of business leaders agree cloud can significantly impact agility and responsiveness. Infrastructure / technology is the primary driver for companies with agile IT. Companies that are already extremely agile report a more agile IT function. 80%+ associate business agility with revenue growth, cost reduction, and risk management. 3x more likely to achieve better agility than competitors. 65% believe cloud plays a key role in increasing IT agility. Companies that are not agile report a weak IT function in terms of agility. 75% state business agility is a priority today. 17

18 Which of the following are top drivers of cloud computing initiatives? We know cloud computing adoption is maturing. Often, cost reduction is talked about as the benefit for cloud computing but to put that in context, according to this IDG survey the benefits of business agility are far greater Business Agility Reducing IT infrastructure investment Reducing management resources Increasing capacity Increasing productivity BC/DR 75% 56% 53% 50% 46% 40% Source: CIO Global Cloud Computing Adoption Survey 18

19 Questions For more information regarding cloud services, contact OpenSky Networks at: (720)

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