PULLING OUR SOCS UP VODAFONE GROUP AT RSAC Emma Smith. Andy Talbot. Group Technology Security Director Vodafone Group Plc

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1 #RSAC SESSION ID: AIR-R04 PULLING OUR SOCS UP VODAFONE GROUP AT RSAC 2018 Emma Smith Group Technology Security Director Vodafone Group Plc Andy Talbot Global Head of Cyber Defence Vodafone Group Plc

2 Pulling our SOCs up

3 Pulling our SOCs up Introduction About Vodafone, Vision, Target State Approach More than a SOC, Threat Scenarios, Tech Choices, Culture Key Messages Learnings and Benefits, Future

4 A bit about Vodafone Customer Traffic 2.4Tbps Mobile Customers 529m At any time Cyber Security Professionals 870+ Worlds 2 nd largest network Operating Countries Partner Markets / Enterprise only Minutes of mobile calls 4.4bn M-Pesa financial transactions 20m Every 24hrs IoT Connections 64m Local & Group Every 24hrs Globally

5 The Vodafone Security Vision a secure digital future for our customers

6 Security Strategy 2020 Strong Security Basics Risk, People & Culture Cyber Defence Threat Intelligence Connect and Detect Discovery and Hunting Security Response People, Process & Technology Customer Security Future Focused

7 Our Target State From To Technology led Size mattered Approach Technology Risk and threat led Controlled and consistent coverage Aware Stakeholders Advocates External reliance People Sustainable capability

8 Cyber Defence (More than just a SOC) Prevent Detect Respond Threat Intelligence Security Infrastructure Services Security Testing Active Monitoring, Security Monitoring Hunting & Analytics Incident Management Forensics and ediscovery Centre of Excellence

9 1 st Evolution Threat Scenarios System Compromise Phishing Social Engineering Malicious Comms Unauthorised Access User Access Management Potential Policy Violation Denial of Service Compliance or Legal (PCI) Web Monitoring

10 Connect and Detect Data Feeds Website Protection IDS/IPS Domain Controllers Endpoint Protection IP Management Remote Access Solution Firewalls DNS Firewall Web Traffic Management DDoS Unifying focus for all stakeholders to provide these Device Types under a Connect and Detect programme

11 Cyber Risk Line of Sight Business Risks Cyber and Information Security at Number 1 Control Framework Mitigation through the Cyber Security Control Framework Detection Rules Cyber attack scenarios dictate detection rules Coverage Ensure critical assets are protected and providing data feeds Evolve Review post incident and evolve attack scenarios Line of sight Cyber Threat Landscape All potential threat vectors, prioritized by frequency and impact Cyber Attack Methods Environmental analysis to determine specific cyber attack methods Data Feeds Only onboard what s needed for the detection rules Alerts Linking alerts back to threat vectors and business risk

12 Next Evolution Cyber Attack Method Groups Malicious, Compromised or Exploited Software Vulnerability Exploitation Account Hijack Social Engineering Denial of Service Website Attacks Access Abuse Telecoms Interception

13 Tough Tech Choices SIEM Standalone SIEM Integrated SIEM evolution & Big Data Advanced analytics & cognitive learning IM Incident Management Follow-the-sun and enhanced workflow with technology Automation TI Fragmented capability Centralized Threat Intelligence team Enhanced insight with technology

14 Leadership, Culture & Team

15 People & Culture Neutral Language Pay reviews Personal Network Focus on diversity 2 female candidates Apprentices & Graduates Set a target

16 Security with PACE : Our Values PACE We deliver at the right speed to achieve the best results for our customer, and we do this by operating swiftly and in an agile manner Passionate and have a thirst to make a difference, to empower our teams, to enable our customers Authentic and transparent, focused on achieving the right results in the right way. We act with integrity and strive to be our best self Vodafone Security Values Curious and eager to learn, to innovate in the way we do things and we challenge, never accepting the status quo Expert and knowledge hungry. Our understanding of security is felt by our customers, colleagues and our team. We are open and share knowledge

17 Learning and Benefits Playbooks and automation free up human effort Drive consistency in approach Be risk and threat led Detection rules tied to threats which enables quicker understanding and context Increase in people reporting unusual activity 30% Gender Diversity and 52% of last year s external hires were women Build integrated end to end Shape core values & cherish diversity Always learning Create momentum with your advocates Set ambitious goals Created unified focus, pace and momentum 16 Vodafone companies connected in one year 7 times more data and each piece of data counts for more Do the basics well Keep the technology plan simple >40% events of interest detected that we wouldn t have otherwise seen

18 In the future, we will Keep connecting and detecting Beyond IT: Networks, 5G, Cloud and IoT Invest in our people Develop the things that bind us together - our people and our culture Implement new technologies Balance between SIEM and big data analytics Be efficient and automate Automate routines and empower people Embrace learning By collaborating, sharing, curiosity and embracing failure

19 Apply Pulling Our SOCs Up Next week Ask yourself; Can I link my SOC activity back to my business risks? Next three months Ask yourself; Do my Cyber Security plans have aspects covering people, culture, processes and technology? Next six months Ask yourself; Do I have senior advocates for my Cyber Security plans?

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