Virtual Office Advantage Quick Reference Guide

Size: px
Start display at page:

Download "Virtual Office Advantage Quick Reference Guide"

Transcription

1 Virtual Office Advantage Quick Reference Guide City of Boulder City, NV This purpose of this document is to illustrate how to set up a workstation to access the VC3 Hosted Desktop environment as well as some of the specifics when using Microsoft Outlook for the first time. This document will also illustrate how to access the unique Hosted Desktop environment. Logging into your Hosted Desktop from your VC3 provided hardware... 2 Resetting your Password... 3 Logging into your Hosted Desktop from Internet Browser from your own device... 4 Hosted Desktop Helpful Definitions... 8 Setting up your Hosted Desktop on a mobile device... 9 Outlook Items That Are Not Automatically Updated Changes in Outlook Opening Outlook for the first time Need help? Page 1

2 Logging into your Hosted Desktop from your VC3 provided hardware 1. Turn on workstation. 2. The following screen will appear. 3. Enter your username and password. 4. Username: (Example: 5. Password: current network password Your new desktop will appear. Page 2

3 Resetting your Password Password requirements: Minimum of 8 characters, at least one uppercase letter, at least one number, cannot contain username, first name or last name. 1. Go to Start then click Windows Security. 2. Click Change a Password 3. Enter your existing password, then your new password twice to change your password. Page 3

4 Logging into your Hosted Desktop from Internet Browser from your own device Step 1 (you will only need to perform this step once) 1. Open an Internet Explorer browser. 2. Click on Tools in the browser bar. 3. Click on Internet Options. The following window should appear. 4. Click on Trusted Sites. 5. If the box next to Require Server Verification is checked, please uncheck it. 6. Enter the following to the Add this website to the zone: 7. Click Add. 8. Enter the following to the Add this website to the zone: 9. Click Add 10. Click Close. Page 4

5 Step 2 1. Open an Internet Explorer browser. 2. Go to and download the Citrix Web Plug-In. 3. A new window should appear. Click Run to install the Citrix Receiver. Note: If you receive and ICA Client error, you may not have install the Citrix Receiver properly. Please repeat Step 2. Page 5

6 Step 3 1. Once you have successfully logged in. Go to the Windows Start bar and the Log off button. 2. Then follow Steps 1 and 2 to login again. *** You will only need to perform Step 1, 2, & 3 the very first time you login. Page 6

7 Hosted Desktop Tool Bar There is a toolbar available once you have accessed your Hosted Desktop. To expand the toolbar, click on the arrow of the image at the top of your Hosted Desktop. Hosted Desktop Toolbar Components o Home: Minimizes your Hosted Desktop window so you can view your local desktop and applications. o Ctrl+Alt+Del: Allows you to Lock your Computer, Log off or Change a Password. o Preferences: To change your display settings or Citrix HDX features such as File Access, Microphone or Flash Acceleration. To access the files on your local desktop while in your Hosted Desktop. Click Preferences Choose Read/write from the dropdown menu Check Remember my selection o Full-Screen: Maximizes the Hosted Desktop. o Disconnect: This disconnects from the Hosted Desktop session which leaves that session active on the server. In other words, the next time you log in, all of your applications and files should still be open. o Full Desktop: When highlighted, the Full Desktop icon shows that you are viewing your Hosted Desktop session. o Window: Minimizes your Hosted Desktop screen. Page 7

8 Hosted Desktop Helpful Definitions Full Desktop: Enables access to an individual Hosted Desktop when logging in from a web browser. After entering username and password, a new window will appear. Click the Full Desktop icon to launch your VOA hosted desktop. Log Off: This is the same as Shutting Down your Hosted Desktop. Disconnect: This disconnects from the Hosted Desktop session which leaves that session active on the server. In other words, the next time you log in, all of your applications and files should still be open. Lock: Locks the Hosted Desktop session and requires a password to unlock. Click the Windows Start icon in lower left hand corner. Click Log Off button. Click Lock button. Page 8

9 Setting up your Hosted Desktop on a mobile device ***This is not how to set up *** 1. Go to the App store on your device (itunes/google Play) 2. Search for Citrix Receiver. 3. Install the Citrix Receiver. Tap Install. Once installed, Tap Open Next tap Add Account 2. Input the following information: Address: Tap Go User name: (enter your address) Password: (enter your network password) Domain: bcnv.local Tap Save 3. You will then see a list of your apps. Tap on the VOA Full Desktop icon to launch your hosted desktop. Page 9

10 Outlook Items That Are Not Automatically Updated 1. Personal Distribution Lists Contact Groups, which are also known as personal Distribution Lists will not pull over automatically. Most people do not use this feature and would be unaffected. If you are not sure if you have, please briefly review this article or in the contacts Search bar copy and paste in messageclass:(distlist), which will show you all of your Contact Lists. If you do have any that you need to keep, please enter a ticket requesting assistance with this before the migration takes place. 2. Autocomplete Lists As you send s, Outlook builds a list of addresses that you have used and suggests these as you begin to type an address into a new . This is a convenient feature, but not a replacement for saving contact information as Contact items. These lists will be reset during the upgrade, but will rebuild again as you send more s. If you use this to refer to addresses that you have not saved as contacts, create contacts for them before the migration takes place. Saving Auto-Complete name as an Outlook Contact a. Open a new . b. Type a name in the To field of an . c. Right click the name and select Add to Outlook Contacts. Page 10

11 d. A new window should open. Click Save. 3. Personal Archive Files (.PST Files) PST files are collections of s that have been exported from the server and exist in a single file. These can be attached to Outlook for offline viewing. It is easy to check if you have any PST files attached to Outlook. Just click on the small triangle next to your mailbox name in the folder view on the left side of Outlook. This should collapse your mailbox down to just one line. If you do collapse everything down but still see multiple lines, then you probably have a PST file connected. In the example picture below, the main mailbox has been collapsed and there are no other mailboxes or PST files connected. If you do have a PST file that you are using, this is something that should probably be moved into the Exchange Online In-Place Archive, so please enter a ticket requesting assistance with this. This change puts the PST archive back on the mail server in a special location for archives and lets you access it from any computer instead of just the one that has the PST file. If you ignore this and leave a PST file where it is, there is no harm except that you may need assistance accessing the data again the next time you go looking for it. Changes in Outlook signatures o When you open the new Outlook, your signatures will be reset. o This can be easily copied and pasted from a previous . Page 11

12 o o In your Sent Items, find a previous that had the signature you use and copy it to the clipboard. Go to the File menu, then Options, click Mail, and then Signatures o Create a New signature, give it name for your reference and paste in your previous signature. Page 12

13 o Finally set this to be the default signature for New messages or Replies/forwards, then click OK. Shared Calendars o If you have shared calendars with co-workers or use resource calendars, then you will need to add those again to your list. o This is quick and easy to do by going to Calendar view, right click on My Calendars, and Add Calendar. Page 13

14 Opening Outlook for the first time 1. Open Outlook, and when the Auto Account Setup wizard opens you will see the Add Account window which looks like this: 2. On the Add Account page, your name, address should be filled in for you and then choose Next. Page 14

15 3. Enter your Address and password. Then click the check box for Remember my credentials 4. Click OK 5. Please expect Outlook to be slower than normal until the initial synchronization is complete. This process can take up to 30 minutes depending on the total amount of mail that you have Page 15

16 Need help? One-Stop Portal Web: Download the Citrix Receiver client Access to Microsoft 2016 User Guides & VC3 VOA Documentation VC3 Technical Assistance Center You can contact the VC3 TAC for technical issues: Web: Chat: chat.vc3.com (7am EST 6pm EST) Phone: Toll-Free: Page 16

In the following sections we have some recommendations and tips related to the migration that we hope you will find helpful.

In the following sections we have some recommendations and tips related to the migration that we hope you will find helpful. Finance and Business Staff, On your unit s appointed morning when you arrive at work you will find that you have been migrated to PSU s Office 365 instance. The following are some key things to know. The

More information

Getting Started with Outlook Web App (OWA)

Getting Started with Outlook Web App (OWA) Getting Started with Outlook Web App (OWA) Office 365 User Guide When first accessing your new Office 365 account, or if you are having any issues with your regular email client, use the below directions

More information

Importing Merit Calendar to Outlook 2010

Importing Merit Calendar to Outlook 2010 Page 1 of 12 Importing Merit Calendar to Outlook 2010 Transferring your calendar from the Merit Mail system to your new Outlook Exchange account is a quick and easy process. There are only two steps to

More information

Enter your Appserv username and password to sign in to the Website

Enter your Appserv username and password to sign in to the Website Appserv Desktop Access Logging on from a Windows 10 Device Step 1. To sign in to the Appserv Desktop Access website, either enter the following address into the Microsoft Edge browser address bar, or click

More information

Part 1: Setting up Your Office 365 Account in Outlook

Part 1: Setting up Your Office 365 Account in Outlook Part 1: Setting up Your Office 365 Account in Outlook Step 1: Go to Control Panel > Mail > Show Profiles > Add. You will need to give a name to your new Outlook profile. You can name it anything you d

More information

Outlook 2003 Desktop Configuration for Remote Access User Guide

Outlook 2003 Desktop Configuration for Remote Access User Guide Outlook 2003 Desktop Configuration for Remote Access User Guide Outlook 2003 Desktop Configuration for Remote Access 1 of 9 Transferring Microsoft Outlook Data How to Export Personal Folders (.pst) File

More information

[Outlook Configuration Guide]

[Outlook Configuration Guide] Prepared By: Sandeep Das Approved By: Effective From: October, 03, 2011 REVISION HISTORY S. N. Release Date Description Author Highlights 1 3 rd October 2011 First Release Sandeep Das First Release Copyright

More information

Citrix Working Remotely Reference Guide

Citrix Working Remotely Reference Guide Citrix is the remote access solution that can be used on Home PCs, Mac s, ipads and iphones and in DBR Visitor offices while traveling. Citrix allows individuals to connect securely and work remotely from

More information

Migration Instructions for All Users

Migration Instructions for All Users Introduction: Migration Instructions for All Users Welcome to HBU s Outlook Live email system. This document provides guidance on how to migrate your emails, calendar entries, tasks and personal contacts

More information

Accessing Your Payroll Stubs via

Accessing Your Payroll Stubs via Accessing Your Payroll Stubs via Email Logging On to a Computer within the District: (does not apply to your computer at home) 1) Turn on the computer, if it is not already on. At this screen, press the

More information

Remote Access Resources

Remote Access Resources Remote Access Resources Windows 7 Windows 10 Firm Laptop Windows Windows Mac Computer Apple ipad Mac Computer Android Devices Apple ipad Remote Access Remote Access for Personal Computer (Windows) Quick

More information

Remote Access Instructions. remote.gpmlaw.com

Remote Access Instructions. remote.gpmlaw.com Remote Access Instructions Citrix XenApp 7.8 is the mostly widely-used solution to provide remote access to users while working out of the office. This latest version is more secure and optimized for a

More information

Configuring and Using your Nationwide Extranet Virtual Machine

Configuring and Using your Nationwide Extranet Virtual Machine Configuring and Using your Nationwide Extranet Virtual Machine V8.16.17 OVERVIEW To access your Nationwide email, you must configure your PC. This is required whenever you are accessing from a new machine

More information

Appserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website

Appserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website Appserv Desktop Access Logging on from a Mac OS device Step 1. To sign in to the Appserv Desktop Access website, enter the following address into the Safari browser address bar. Please Note: This documentation

More information

Getting Started with the Outlook Web App

Getting Started with the Outlook Web App Getting Started with the Outlook Web App In your browser, enter Outlook.lagcc.cuny.edu to access the LaGuardia Community College Outlook Web App. Login with your Active Directory Credentials. After a successful

More information

Microsoft Outlook Live

Microsoft Outlook Live MCAST Microsoft Outlook Live Web Access Table of Contents Logging On to Microsoft Outlook Live... 2 Basic Website Navigation... 7 Changing Your Password... 9 Help Function... 13 Logging off Microsoft Outlook

More information

GETTING STARTED. 3. Once in the Portal, click on the WebEx icon in the upper right corner of the screen.

GETTING STARTED. 3. Once in the Portal, click on the WebEx icon in the upper right corner of the screen. GETTING STARTED 1. Open a web browser. (WebEx will work with any type of computer, PC or Mac.) 2. Go to https://www.wtamu.edu, and log into the Buff Portal. 3. Once in the Portal, click on the WebEx icon

More information

Citrix Remote Access

Citrix Remote Access Citrix Remote Access User Guide 30 Churchill Place Canary Wharf London E14 5EU United Kingdom Telephone +44 (0)20 3660 6000 Facsimile +44 (0)20 3660 5555 Send a question via our website www.ema.europa.eu/contact

More information

Changing Your Network Password

Changing Your Network Password Mortenson Office 365 Takes 10-15 minutes Changing Your Network Password Changing your password on every device, including your desktop, laptop or desktop terminal locally and within Citrix is of utmost

More information

OUTLOOK WEB APP (OWA): MAIL

OUTLOOK WEB APP (OWA): MAIL Office 365 Navigation Pane: Navigating in Office 365 Click the App Launcher and then choose the application (i.e. Outlook, Calendar, People, etc.). To modify your personal account settings, click the Logon

More information

TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your Android Phone. Overview. Job Aid: Outlook for Mobile - Android

TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your Android Phone. Overview. Job Aid: Outlook for Mobile - Android TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your Android Phone Job Aid: Outlook for Mobile - Android Overview The job aid is for Colleagues that want to access Outlook

More information

Citrix Remote Access. Accessing applications and files away from the office MOBILE WORKING Kennedys

Citrix Remote Access. Accessing applications and files away from the office MOBILE WORKING Kennedys Citrix Remote Access MOBILE WORKING Accessing applications and files away from the office 2014 Kennedys Contents EMAILS VIA OUTLOOK WEBMAIL... 1 CONNECTING TO CITRIX SERVER (FIRST TIME USE ONLY)... 2 CONNECTING

More information

Connect to Wireless, certificate install and setup Citrix Receiver

Connect to Wireless, certificate install and setup Citrix Receiver Connect to Wireless, certificate install and setup Citrix Receiver This document explains how to connect to the Wireless Network and access applications using Citrix Receiver on a Bring Your Own Device

More information

Directions for Setting up Remote Desktop Connection for PC:

Directions for Setting up Remote Desktop Connection for PC: Directions for Setting up Remote Desktop Connection for PC: BEFORE YOU BEGIN, MAKE SURE YOU HAVE: COMPUTER NAME USERNAME TEMPORARY PASSWORD 1 4/19/2016 Creating a Shortcut to your Concourse Hosting remote

More information

Outlook Guide. Microsoft Outlook User Guide. Desktop App. Enterprise Application Systems INFORMATION TECHNOLOGY

Outlook Guide. Microsoft Outlook User Guide. Desktop App. Enterprise Application Systems INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Enterprise Application Systems Microsoft Outlook User Guide Outlook Guide Desktop App Mt. San Antonio College Information Technology 1100 North Grand Avenue Building 23 Walnut, CA

More information

ENROLLING FOR YOUR SYKES HOME TRAINING

ENROLLING FOR YOUR SYKES HOME TRAINING ENROLLING FOR YOUR SYKES HOME TRAINING Upon the completion of ALL your preemployment requirements, your employee profile will be finalized and you will be pushed into WebCenter and allowed to enroll for

More information

Lockout PRO Online User Guide

Lockout PRO Online User Guide Lockout PRO Online User Guide February 2009 Copyright Wizmo Inc. 2006-2009 Page 1 Contents Setting up the hosted environment... 3 Logging into the Hosted Desktop... 8 Directories... 14 Logging off the

More information

This guide provides all of the information necessary to connect to MoFo resources from outside of the office.

This guide provides all of the information necessary to connect to MoFo resources from outside of the office. REMOTE ACCESS GUIDE Introduction This guide provides all of the information necessary to connect to MoFo resources from outside of the office. Connect Remotely from Your Firm Notebook Using VPN Connect

More information

Outlook Web App (Exchange 2010) User Guide Computer Training Solutions Version Revision Date

Outlook Web App (Exchange 2010) User Guide Computer Training Solutions Version Revision Date Outlook Web App (Exchange 2010) Computer Training Solutions Version 1.7 Revision Date 2014-December-1 Table of Contents QUICK REFERENCE... 2 OUTLOOK WEB APP URL... 2 MANITOBA EHEALTH SERVICE DESK... 2

More information

Technology Checklist for End of the School Year. To prepare your classroom technology for summer, please confirm that the following are done:

Technology Checklist for End of the School Year. To prepare your classroom technology for summer, please confirm that the following are done: Technology Checklist for End of the School Year Classroom Technology To prepare your classroom technology for summer, please confirm that the following are done: Projector should be powered off, lens cap

More information

Table of Contents. Contents... 3 Upgrade Sametime Client 9.0 and move to IHQ Server... 4 How to Set Up IBM Sametime on Your Mobile Device...

Table of Contents. Contents... 3 Upgrade Sametime Client 9.0 and move to IHQ Server... 4 How to Set Up IBM Sametime on Your Mobile Device... SAMETIME Table of Contents Contents... 3 Upgrade Client 9.0 and move to IHQ Server... 4 How to Set Up IBM on Your Mobile Device...13 Contents Page 3 Upgrade Client 9.0 and move to IHQ Server Upgrading

More information

WebEx. Web Conferencing Tool. Fordham IT

WebEx. Web Conferencing Tool. Fordham IT WebEx Web Conferencing Tool Faculty + Staff User Guide Fordham IT Contents WebEx Faculty + Staff User Guide Schedule a Meeting Using the WebEx Meeting Site 1 WebEx Scheduling Template 2 Join a Meeting

More information

User Guide. BlackBerry Workspaces for Windows. Version 5.5

User Guide. BlackBerry Workspaces for Windows. Version 5.5 User Guide BlackBerry Workspaces for Windows Version 5.5 Published: 2017-03-30 SWD-20170330110027321 Contents Introducing BlackBerry Workspaces for Windows... 6 Getting Started... 7 Setting up and installing

More information

User Guide. Product: GreenFolders. Version: 3.8

User Guide. Product: GreenFolders. Version: 3.8 User Guide Product: GreenFolders Version: 3.8 Release Date: October 2014 GreenFolders 3.8 User Guide Introduction Table of Contents 1 Introduction... 6 2 General Information... 7 2.1 Login Procedure...

More information

TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your iphone. Overview. Job Aid: Outlook for Mobile - iphone

TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your iphone. Overview. Job Aid: Outlook for Mobile - iphone TIS/App Delivery Mobility Job Aid: Install and Configure Microsoft Outlook on Your iphone Overview The job aid is for Colleagues that want to access Outlook (part of Office O365) work email on their mobile

More information

etrac ATOM Android App Setup Guide

etrac ATOM Android App Setup Guide etrac ATOM Android App Setup Guide Version: 1.0.0 Published: 10/22/2014 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA 19446 2014, All Rights Reserved. Table of Contents Initial Setup... 3 Settings...

More information

Mail overview. What you ll see in Mail.

Mail overview. What you ll see in Mail. Page 1 of 7 Mail overview When you open Outlook Web App, the first thing you ll see is your Inbox. This is where messages sent to you arrive, and this is where you ll probably spend the most time reading

More information

Learn Center LMS Student Instructions

Learn Center LMS Student Instructions VERTICLIMB Learn Center LMS Student Instructions 1 Table of Contents How do I login to the Learn Center LMS (learning management system)?... 3 Navigation Panel... 4 How do I take a course?... 5 Course

More information

BUSINESS LINE COMMPORTAL GUIDE

BUSINESS LINE COMMPORTAL GUIDE wowforbusiness.com BUSINESS LINE COMMPORTAL GUIDE WOW! Business BCSE.U.1505.O Business Line CommPortal Guide Table of Contents Getting Started...3 Dashboard...4 Messages and Calls...5 Messages...5 Missed

More information

Nextiva Drive The Setup Process Mobility & Storage Option

Nextiva Drive The Setup Process Mobility & Storage Option Nextiva Drive The Setup Process The Setup Process Adding Users 1. Login to your account and click on the Account icon at the top of the page (this is only visible to the administrator). 2. Click Create

More information

Office 365. Exporting and Importing Safe and Blocked Senders List

Office 365. Exporting and Importing Safe and Blocked Senders List Office 365 Exporting and Importing Safe and Blocked Senders List Table of Contents Exporting Safe and Blocked Senders List... 3 Exporting Safe Senders List... 3 Exporting Blocked Senders List... 8 Importing

More information

Connecting to the Cloud

Connecting to the Cloud Connecting to the Cloud Step 1. Log off the current Outlook client. Step 2. Shutdown Lync (if used): Left click the Show Hidden Icons button on the taskbar. (For most PCs this is the bottom right corner.)

More information

GETTING STARTED. Client Axcess Guide. Logging In to Client Axcess the First Time. 4. Enter your verification code on the Identity Verification screen.

GETTING STARTED. Client Axcess Guide. Logging In to Client Axcess the First Time. 4. Enter your verification code on the Identity Verification screen. GETTING STARTED Logging In to Client Axcess the First Time When you log into Client Axcess for the first time, you will receive a one-time verification code to enter when setting up your password and establishing

More information

Remote Deposit Capture (CC21) Software Installation Guide for Firefox or Internet Explorer

Remote Deposit Capture (CC21) Software Installation Guide for Firefox or Internet Explorer Remote Deposit Capture (CC21) Software Installation Guide for Firefox or Internet Explorer Part 1 - UNINSTALL PREVIOUS APPLICATION AND SCANNER 1. Save any work you may have open on your PC 2. Be sure to

More information

Citrix Portal Windows_English

Citrix Portal Windows_English DOCUMT NO. Status Name Function Date DD-MM-YYYY Created: D. Schenker Apprentice (INF) 13.04.2018 12:53:28 D. Schenker Signature Handwritten signature or electronic signature (time (CET) and name) 1 Purpose

More information

WorksPad. User Guide

WorksPad. User Guide Version 3.0.6 January 2017 MobilityLab, LLC. 2011-2017 MobilityLab, LLC. All rights reserved. MobilityLab,, the logo are trademarks or registered trademarks of MobilityLab, LLC. in the U.S., Russia and

More information

Table of Contents... ii. GO AHEAD BRING YOUR OWN DEVICE TO WORK... 1 Requirements... 1

Table of Contents... ii. GO AHEAD BRING YOUR OWN DEVICE TO WORK... 1 Requirements... 1 Table of Contents... ii GO AHEAD BRING YOUR OWN DEVICE TO WORK... 1 Requirements... 1 1: Use AT&T Toggle Applications on an iphone or ipad... 1 AT&T Toggle... 2 Set up Work Email within AT&T Toggle...

More information

REMOTE ACCESS TO HUSKY S COMPUTER NETWORKS TWO WAYS TO CONNECT IN EUROPE

REMOTE ACCESS TO HUSKY S COMPUTER NETWORKS TWO WAYS TO CONNECT IN EUROPE REMOTE ACCESS TO HUSKY S COMPUTER NETWORKS TWO WAYS TO CONNECT IN EUROPE If you have access to the Internet (via net cable, wireless or phone line, hotel, airport, IPass), you need to change your proxy

More information

Web Manual: July 2017

Web Manual:  July 2017 July 2017 Table of Contents Getting Started... 3 Support and New Emails... 3 How to change your password... 3 How to Access Division Email... 4 Outlook Web App (Webmail)... 4 iphone... 4 Android... 5 Microsoft

More information

Setup Guide. Page 0

Setup Guide. Page 0 Email Setup Guide Page 0 Table of Contents Mailbox Setup Guide... 2 Before you Start... 2 Desktop Mail Clients... 3 Outlook 2016 setup... 3 Outlook 2013 setup... 7 Outlook 2010 setup... 12 Windows 10 Mail

More information

Accessing Outlook with the Nationwide Extranet Virtual Machine

Accessing Outlook with the Nationwide Extranet Virtual Machine Accessing Outlook with the Nationwide Extranet Virtual Machine V8.28.17 OVERVIEW With Outlook, you can connect to your Nationwide email by accessing the Citrix Storefront, using your virtual machine. Remember,

More information

CALL MANAGER DOWNLOAD AND SETUP

CALL MANAGER DOWNLOAD AND SETUP CALL MANAGER W I N D O W S U S E R G U I D E Call Manager, our meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your

More information

Backing Up: Copying Files from your School Computer to a Network Folder or Flash Drive

Backing Up: Copying Files from your School Computer to a Network Folder or Flash Drive Backing Up: Copying Files from your School Computer to a Network Folder or Flash Drive Please use the directions below to copy any documents you have stored on your computer hard drive AND your Network

More information

Office365 at Triton College

Office365 at Triton College Office365 at Triton College Logging in to Office365 The new log in page for Triton email is http://outlook.com/triton.edu At that page, enter your username in this format: firstnamelastname@triton.edu

More information

Automatically Without Right Click

Automatically Without Right Click Manual Outlook 2007 Pictures In Email Automatically Without Right Click Outlook 2007 will allow you to send and receive emails from your desktop without settings or additional server types and click Next

More information

HOW TO ADD SIGNATURE TO MICROSOFT OFFICE OUTLOOK

HOW TO ADD SIGNATURE TO MICROSOFT OFFICE OUTLOOK HOW TO ADD SIGNATURE TO MICROSOFT OFFICE OUTLOOK QUARTER TO SEMESTER ICON VERSIONS: 2016, 2013 & OFFICE 365 HOW TO SAVE ICON TO COMPUTER Step 1: Open Email containing Quarters to Semesters Icon Click Here

More information

Outlook App Downloading on an Android. Introduction. Downloading the Outlook App

Outlook App Downloading on an Android. Introduction. Downloading the Outlook App Outlook App Downloading on an Android Introduction Microsoft provides a standalone Outlook app for sending and retrieving Towson University email, calendars, contacts and tasks on your Android Device.

More information

Software Requirements: The software requirements for installing the software are as follows:

Software Requirements: The software requirements for installing the software are as follows: Installation Pre- requisites and System Requirements The various pre- requisites for installing and running Kernel for Novell GroupWise to Exchange can be broadly classified into two major categories Hardware

More information

RMI ADVANTAGE Desktop User Guide. February 2010

RMI ADVANTAGE Desktop User Guide. February 2010 RMI ADVANTAGE Desktop User Guide February 2010 Table of Contents Contents Logging into the SaaS environment... 3 Logging off the Hosted Desktop... 9 Directories... 10 Wizmo AdminSet... 11 Shadowing a User...

More information

Login.live.com now Outlook Web App

Login.live.com now Outlook Web App Login.live.com now Outlook Web App We have switched from Microsoft live email to use Outlook Web App which is a part of Microsoft Office 365. If you access your e-mail through the Saint Leo portal, my.saintleo.edu,

More information

Locate your Advanced Tools and Applications

Locate your Advanced Tools and Applications . phpmyadmin is a web-based application used to manage a MySQL database. It is free and open-source software. We have modified phpmyadmin so that it functions without errors on a shared hosting platform.

More information

Key Features: Learning Objectives: Table of Contents:

Key Features: Learning Objectives: Table of Contents: Key Features: Skype for Business is a communications platform available on Windows, Mac, and mobile devices. Skype for Business is designed to allow user interaction between colleagues and external contacts.

More information

Office365 End User Training & Self-Service Migration Manual

Office365 End User Training & Self-Service Migration Manual Office365 End User Training & Self-Service Migration Manual Version 1.0 University Systems and Security 5/25/2016 1 P a g e Table of Contents 2 P a g e Table of Contents Introduction to Office365... 4

More information

3MP WI-FI SECURITY CAMERA QUICK START GUIDE ENGLISH

3MP WI-FI SECURITY CAMERA QUICK START GUIDE ENGLISH 3MP WI-FI SECURITY CAMERA QUICK START GUIDE ENGLISH WELCOME! Congratulations on your latest purchase and welcome to the Q-See family. This guide will help get your camera up and running. WHAT S INCLUDED

More information

Quick Tips & Tricks. Important You must use SEMICOLONS ( ie; ) to separate address when sending mail to multiple users

Quick Tips & Tricks. Important You must use SEMICOLONS ( ie; ) to separate  address when sending mail to multiple users Quick Tips & Tricks Important You must use SEMICOLONS ( ie; ) to separate email address when sending mail to multiple users Customize Mail View Click, View, and then highlight Current View Click, Customize

More information

To reset a device s password, launch the SADP software, which will locate all Hikvision devices on the network (Figure 1).

To reset a device s password, launch the SADP software, which will locate all Hikvision devices on the network (Figure 1). Summary: To ensure the highest level of protection, as well as to provide more compatibility and stability, Hikvision has introduced a new version of the well-known SADP software. To avoid any compatibility

More information

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER. Welcome. Getting Oriented

QUICK START GUIDE NTS HOSTED PBX CALL MANAGER.   Welcome. Getting Oriented QUICK START GUIDE NTS HOSTED PBX Welcome Welcome to NTS Hosted PBX! This guide is intended to get you up and running with the basic features associated with the product. For more in-depth information,

More information

INTRODUCTION TO SKYPE FOR BUSINESS FOR MEETING. Before you set up your meeting, you will need to be signed in to Skype for Business.

INTRODUCTION TO SKYPE FOR BUSINESS FOR MEETING. Before you set up your meeting, you will need to be signed in to Skype for Business. INTRODUCTION TO SKYPE FOR BUSINESS FOR MEETING ORGANISERS This document is intended to help set up and use Skype for Business with a focus on teaching and learning activity. It will show you how to set

More information

United States Census Bureau

United States Census Bureau United States Census Bureau VDI RDC/SSDC User Training Guide Prepared by: US Census LTSO/DVB Version: 1.2 Last Revision Date: 11/10/2015 Original Creation Date: 08/22/2014 Revision History Revision Change

More information

Level 3 XpressMeet SM Solutions

Level 3 XpressMeet SM Solutions Level 3 XpressMeet SM Solutions User Guide January 2017 1 Table of Contents Level 3 SM XpressMeet Outlook... 3 Add-In Overview... 3 Features... 3 Download and install instructions... 5 Customize your Level

More information

MICROSOFT OFFICE Desktop Applications. Student User Guide Overview

MICROSOFT OFFICE Desktop Applications. Student User Guide Overview Student User Guide Overview This document provides detailed instructions to students of Baldivis Secondary College on how-to download and install a free copy of Microsoft Office 2016 Desktop applications

More information

How to Install and Configure the Barracuda Outlook Add-In

How to Install and Configure the Barracuda Outlook Add-In How to Install and Configure the Barracuda Outlook Add-In This article refers to the Barracuda Cloud Archiving Service and the Barracuda Outlook Add-In. For best results, confirm you are using the latest

More information

Windows 8.1 User Guide for ANU Staff

Windows 8.1 User Guide for ANU Staff Windows 8.1 User Guide for ANU Staff This guide has been created to assist with basic tasks and navigating Windows 8.1. Further tips for using Windows 8.1 can be found on the IT Services website, or by

More information

ClassHub for Teachers. A User Guide for the Classroom

ClassHub for Teachers. A User Guide for the Classroom ClassHub for Teachers A User Guide for the Classroom Table of Contents CLASSHUB TEACHER... My Class Settings... Class List... Using Views and Screen Peek... Actions... MIRRORING... Mirroring Actions...

More information

The English School Network

The English School Network The English School Network What is my NetID? Your NetID is the only username and password that is used to access computer systems at The English School. Email, workstations and WIFI all use the same user

More information

Symantec Exam Administration of Symantec Enterprise Vault 8.0 for Microsoft Exchange Version: 6.0 [ Total Questions: 265 ]

Symantec Exam Administration of Symantec Enterprise Vault 8.0 for Microsoft Exchange Version: 6.0 [ Total Questions: 265 ] s@lm@n Symantec Exam 250-307 Administration of Symantec Enterprise Vault 8.0 for Microsoft Exchange Version: 6.0 [ Total Questions: 265 ] Topic 1, Volume A Question No : 1 - (Topic 1) A network administrator

More information

Communication. Identity

Communication. Identity Mailock User guide OUR MISSION STATEMENT To Secure your Communication Data Identity Contents Introducing Mailock... 5 Business Users... 5 What do you need to run Mailock?... 5 In a browser... 5 On a mobile

More information

Web Access to with Office 365

Web Access to  with Office 365 Web Access to Email with Office 365 Web Access to email allows you to access your LSE mailbox from any computer or mobile device connected to the internet. Be aware, however, that Outlook 365 looks and

More information

Search for Mail Step 3 Click the Accounts button.

Search for Mail Step 3 Click the  Accounts button. Manually Set Up E-mail with Microsoft Outlook Learn how to configure Microsoft Outlook 2003, 2007, 2010, 2013, or 2016 for use with your 1&1 Mail Basic account using the IMAP Protocol. Follow the instructions

More information

Learning Management System (LMS) Student Instructions

Learning Management System (LMS) Student Instructions Learning Management System (LMS) Student Instructions CLUB LEARNING INSTITUTE Page 1 of 16 Table of Contents How do I login to the learning management system (LMS)?... 3 Navigation Panel... 4 How do I

More information

BitLocker Encryption for non-tpm laptops

BitLocker Encryption for non-tpm laptops BitLocker Encryption for non-tpm laptops Contents 1.0 Introduction... 2 2.0 What is a TPM?... 2 3.0 Users of non-tpm University laptops... 2 3.1 Existing Windows 7 laptop users... 2 3.2 Existing Windows

More information

Windows user guide for version 3.3

Windows user guide for version 3.3 1 Windows user guide for version 3.3 2 Contents 1. Installation...4 1.1. How to install BABEL on your Windows desktop...4 2. Getting started...5 2.1. First run...5 2.2. Password setup...5 2.3. Key import...5

More information

Before You Begin: NOTE: Please read each step and all notes in these instructions carefully as not all steps include accompanying pictures.

Before You Begin: NOTE: Please read each step and all notes in these instructions carefully as not all steps include accompanying pictures. This document will walk you through the process of migrating your existing mail, contacts, and calendar from WOU s Webmail system to the WOU Gmail system. If you are not interested in migrating your mail,

More information

Remote Desktop Access

Remote Desktop Access Ready Reference 100208 Remote Desktop Access Introduction Remote Desktop Access for Windows XP Professional or Windows Vista Business provides access to a Windows session that is running on your computer

More information

Citrix Desktop for Home Computers Mac OS Instructions

Citrix Desktop for Home Computers Mac OS Instructions Citrix Desktop for Home Computers Mac OS Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix on

More information

Instructions for Login to STAR through MyApps Updated 2/22/2012

Instructions for Login to STAR through MyApps Updated 2/22/2012 Instructions for Login to STAR through MyApps Updated 2/22/2012 Technical Note Regarding MyApps, Citrix and STAR MyApps is ASU s remote application delivery system. It services 1400+ applications in use

More information

Amicus Link Guide: Outlook/Exchange

Amicus Link Guide: Outlook/Exchange Amicus Link Guide: Outlook/Exchange E-mail Applies to: Amicus Attorney 2016 Synchronize your Amicus and Outlook e-mail. Choose a client-side link with your local Microsoft Outlook or a Server-side link

More information

Document ID: Location: N/A. 1.Windows Computers... Error! Bookmark not defined. 2.Apple MAC Computers... Error! Bookmark not defined.

Document ID: Location: N/A. 1.Windows Computers... Error! Bookmark not defined. 2.Apple MAC Computers... Error! Bookmark not defined. ITS Department Setting up Citrix Remote Access Section: ITS Subject: Induction: Citrix Remote Access Total Pages: 10 Effective Date: Revision Number Approval Date 01 Initial release Document ID: Location:

More information

E mail Setup Guide for Microsoft Outlook 2002, 2003 & 2007

E mail Setup Guide for Microsoft Outlook 2002, 2003 & 2007 E mail Setup Guide for Microsoft Outlook 2002, 2003 & 2007 Summary of Settings Incoming mail server (POP3): mail.everythinggraphic.com Outgoing mail server (SMTP): mail.everythinggraphic.com Important:

More information

Microsoft Lync FAQ s 6/25/2012

Microsoft Lync FAQ s 6/25/2012 Microsoft Lync FAQ s 6/25/2012 1. What is Microsoft Lync? Microsoft Lync is an enterprise-ready, unified communications platform. With Lync, users can keep track of their contacts availability; send an

More information

Outlook Web App. Getting Started. QUICK Source. Microsoft. in Exchange Server 2010

Outlook Web App. Getting Started. QUICK Source. Microsoft. in Exchange Server 2010 QUICK Source Microsoft Outlook Web App in Exchange Server 2010 Getting Started The Outlook Web App Window u v w x y u v w x y Browser Toolbars allow the user to navigate in the browser. Outlook Web Access

More information

Using the Vita Group Citrix Portal

Using the Vita Group Citrix Portal Using the Vita Group Citrix Portal Using the Portal Summary This document is will step you through using the Vita Group Citrix portal. This portal allows you to reset your password if it is expired, unlock

More information

OUTLOOK HOW DO I? 2013

OUTLOOK HOW DO I? 2013 OUTLOOK HOW DO I? Click on a Link to take you to that Section OUTLOOK - GENERAL... 2 GENERAL How Do I Navigate the 2010 Outlook Screen?... 2 GENERAL: How Do I Change the Reading Pane View?... 7 GENERAL:

More information

BlueJeans. Video Conferencing Software

BlueJeans. Video Conferencing Software BlueJeans Video Conferencing Software Center for Teaching and Learning (CTL) 100 Administration Bldg., Memphis, TN 38152 Phone: 901.678.8888 Email: itstrainers@memphis.edu Center for Teaching and Learning

More information

PST for Outlook Admin Guide

PST for Outlook Admin Guide PST for Outlook 2013 Admin Guide Document Revision Date: Sept. 25, 2015 PST Admin for Outlook 2013 1 Populating Your Exchange Mailbox/Importing and Exporting.PST Files Use this guide to import data (Emails,

More information

Getting Started with Lync 2010 for iphone

Getting Started with Lync 2010 for iphone Getting Started with Lync 2010 for iphone Getting started with Lync 2010 on the iphone» Requirements» Installing Lync» Removing Lync» Signing in to Lync» Signing out of Lync Requirements iphone 3GS, iphone

More information

DTVaultLock User s Manual

DTVaultLock User s Manual DTVaultLock User s Manual DTVaultLock is a DataTraveler Vault tool that enables you to create and access a user defined password-protected area called a Privacy Zone, on your DataTraveler Vault drive.

More information

CDK Communicator for iphone Quick Reference Card

CDK Communicator for iphone Quick Reference Card Quick Reference Card This document highlights the use of CDK Communicator as both a softphone and an instant messenger & presence application on an iphone. What is CDK Communicator? Download & First-time

More information

Outlook Web App User s Guide

Outlook Web App User s Guide Outlook Web App User s Guide The new Outlook Web App will be replacing your old Outlook Web Access. This upgrade includes many new features that were only previously available through Microsoft Outlook.

More information

HOSTED VOIP COMMPORTAL GUIDE

HOSTED VOIP COMMPORTAL GUIDE wowforbusiness.com HOSTED VOIP COMMPORTAL GUIDE WOW! Business CPSP.U.1506.R-ICM CommPortal Guide Table of Contents Getting Started...3 Dashboard...4 Messages and Calls...5 Messages...5 Missed Calls...5

More information